[Fire HD 8 and HD 10 Q&A, Help & Troubleshooting] ezrte4rtR:
Any help?

Disabling Selected Apps:

App: Amazon Newsstand
Result: Package com.amazon.kindle new state: disabled

App: Device Setup
Result: [FAILURE] Security exception: Cannot disable a protected package: com.amazon.kindle.otter.oobe

java.lang.SecurityException: Cannot disable a protected package: com.amazon.kindle.otter.oobe
at com.android.server.pm.PackageManagerService.setEnabledSetting(PackageManagerService.java:21080)
at com.android.server.pm.PackageManagerService.setApplicationEnabledSetting(PackageManagerService.java:20991)
at com.android.server.pm.PackageManagerShellCommand.runSetEnabledSetting(PackageManagerShellCommand.java:1610)
at com.android.server.pm.PackageManagerShellCommand.onCommand(PackageManagerShellCommand.java:201)
at android.os.ShellCommand.exec(ShellCommand.java:103)
at com.android.server.pm.PackageManagerService.onShellCommand(PackageManagerService.java:21634)
at android.os.Binder.shellCommand(Binder.java:634)
at android.os.Binder.onTransact(Binder.java:532)
at android.content.pm.IPackageManager$Stub.onTransact(IPackageManager.java:2796)
at com.android.server.pm.PackageManagerService.onTransact(PackageManagerService.java:3963)
at android.os.Binder.execTransact(Binder.java:731)

App: Fire Launcher
Result: [FAILURE] Security exception: Cannot disable a protected package: com.amazon.firelauncher

java.lang.SecurityException: Cannot disable a protected package: com.amazon.firelauncher
at com.android.server.pm.PackageManagerService.setEnabledSetting(PackageManagerService.java:21080)
at com.android.server.pm.PackageManagerService.setApplicationEnabledSetting(PackageManagerService.java:20991)
at com.android.server.pm.PackageManagerShellCommand.runSetEnabledSetting(PackageManagerShellCommand.java:1610)
at com.android.server.pm.PackageManagerShellCommand.onCommand(PackageManagerShellCommand.java:201)
at android.os.ShellCommand.exec(ShellCommand.java:103)
at com.android.server.pm.PackageManagerService.onShellCommand(PackageManagerService.java:21634)
at android.os.Binder.shellCommand(Binder.java:634)
at android.os.Binder.onTransact(Binder.java:532)
at android.content.pm.IPackageManager$Stub.onTransact(IPackageManager.java:2796)
at com.android.server.pm.PackageManagerService.onTransact(PackageManagerService.java:3963)
at android.os.Binder.execTransact(Binder.java:731)

App: Help
Result: [FAILURE] Security exception: Cannot disable a protected package: com.amazon.csapp

java.lang.SecurityException: Cannot disable a protected package: com.amazon.csapp
at com.android.server.pm.PackageManagerService.setEnabledSetting(PackageManagerService.java:21080)
at com.android.server.pm.PackageManagerService.setApplicationEnabledSetting(PackageManagerService.java:20991)
at com.android.server.pm.PackageManagerShellCommand.runSetEnabledSetting(PackageManagerShellCommand.java:1610)
at com.android.server.pm.PackageManagerShellCommand.onCommand(PackageManagerShellCommand.java:201)
at android.os.ShellCommand.exec(ShellCommand.java:103)
at com.android.server.pm.PackageManagerService.onShellCommand(PackageManagerService.java:21634)
at android.os.Binder.shellCommand(Binder.java:634)
at android.os.Binder.onTransact(Binder.java:532)
at android.content.pm.IPackageManager$Stub.onTransact(IPackageManager.java:2796)
at com.android.server.pm.PackageManagerService.onTransact(PackageManagerService.java:3963)
at android.os.Binder.execTransact(Binder.java:731)

App: Mopria Print Service
Result: [FAILURE] Exception occurred while executing:
java.lang.IllegalArgumentException: Unknown package: org.mopria.printplugin
at com.android.server.pm.PackageManagerService.setEnabledSetting(PackageManagerService.java:21048)
at com.android.server.pm.PackageManagerService.setApplicationEnabledSetting(PackageManagerService.java:20991)
at com.android.server.pm.PackageManagerShellCommand.runSetEnabledSetting(PackageManagerShellCommand.java:1610)
at com.android.server.pm.PackageManagerShellCommand.onCommand(PackageManagerShellCommand.java:201)
at android.os.ShellCommand.exec(ShellCommand.java:103)
at com.android.server.pm.PackageManagerService.onShellCommand(PackageManagerService.java:21634)
at android.os.Binder.shellCommand(Binder.java:634)
at android.os.Binder.onTransact(Binder.java:532)
at android.content.pm.IPackageManager$Stub.onTransact(IPackageManager.java:2796)
at com.android.server.pm.PackageManagerService.onTransact(PackageManagerService.java:3963)
at android.os.Binder.execTransact(Binder.java:731)

App: News
Result: [FAILURE] Exception occurred while executing:
java.lang.IllegalArgumentException: Unknown package: com.amazon.iris
at com.android.server.pm.PackageManagerService.setEnabledSetting(PackageManagerService.java:21048)
at com.android.server.pm.PackageManagerService.setApplicationEnabledSetting(PackageManagerService.java:20991)
at com.android.server.pm.PackageManagerShellCommand.runSetEnabledSetting(PackageManagerShellCommand.java:1610)
at com.android.server.pm.PackageManagerShellCommand.onCommand(PackageManagerShellCommand.java:201)
at android.os.ShellCommand.exec(ShellCommand.java:103)
at com.android.server.pm.PackageManagerService.onShellCommand(PackageManagerService.java:21634)
at android.os.Binder.shellCommand(Binder.java:634)
at android.os.Binder.onTransact(Binder.java:532)
at android.content.pm.IPackageManager$Stub.onTransact(IPackageManager.java:2796)
at com.android.server.pm.PackageManagerService.onTransact(PackageManagerService.java:3963)
at android.os.Binder.execTransact(Binder.java:731)

App: Washington Post
Result: [FAILURE] Exception occurred while executing:
java.lang.IllegalArgumentException: Unknown package: com.washingtonpost.rainbow
at com.android.server.pm.PackageManagerService.setEnabledSetting(PackageManagerService.java:21048)
at com.android.server.pm.PackageManagerService.setApplicationEnabledSetting(PackageManagerService.java:20991)
at com.android.server.pm.PackageManagerShellCommand.runSetEnabledSetting(PackageManagerShellCommand.java:1610)
at com.android.server.pm.PackageManagerShellCommand.onCommand(PackageManagerShellCommand.java:201)
at android.os.ShellCommand.exec(ShellCommand.java:103)
at com.android.server.pm.PackageManagerService.onShellCommand(PackageManagerService.java:21634)
at android.os.Binder.shellCommand(Binder.java:634)
at android.os.Binder.onTransact(Binder.java:532)
at android.content.pm.IPackageManager$Stub.onTransact(IPackageManager.java:2796)
at com.android.server.pm.PackageManagerService.onTransact(PackageManagerService.java:3963)
at android.os.Binder.execTransact(Binder.java:731)

------------------------------------------------------------------------------------------------------------------------------------

Disabling Selected Apps:

App: Device Setup
Result: [FAILURE] Security exception: Cannot disable a protected package: com.amazon.kindle.otter.oobe

java.lang.SecurityException: Cannot disable a protected package: com.amazon.kindle.otter.oobe
at com.android.server.pm.PackageManagerService.setEnabledSetting(PackageManagerService.java:21080)
at com.android.server.pm.PackageManagerService.setApplicationEnabledSetting(PackageManagerService.java:20991)
at com.android.server.pm.PackageManagerShellCommand.runSetEnabledSetting(PackageManagerShellCommand.java:1610)
at com.android.server.pm.PackageManagerShellCommand.onCommand(PackageManagerShellCommand.java:201)
at android.os.ShellCommand.exec(ShellCommand.java:103)
at com.android.server.pm.PackageManagerService.onShellCommand(PackageManagerService.java:21634)
at android.os.Binder.shellCommand(Binder.java:634)
at android.os.Binder.onTransact(Binder.java:532)
at android.content.pm.IPackageManager$Stub.onTransact(IPackageManager.java:2796)
at com.android.server.pm.PackageManagerService.onTransact(PackageManagerService.java:3963)
at android.os.Binder.execTransact(Binder.java:731)

App: Fire Launcher
Result: [FAILURE] Security exception: Cannot disable a protected package: com.amazon.firelauncher

java.lang.SecurityException: Cannot disable a protected package: com.amazon.firelauncher
at com.android.server.pm.PackageManagerService.setEnabledSetting(PackageManagerService.java:21080)
at com.android.server.pm.PackageManagerService.setApplicationEnabledSetting(PackageManagerService.java:20991)
at com.android.server.pm.PackageManagerShellCommand.runSetEnabledSetting(PackageManagerShellCommand.java:1610)
at com.android.server.pm.PackageManagerShellCommand.onCommand(PackageManagerShellCommand.java:201)
at android.os.ShellCommand.exec(ShellCommand.java:103)
at com.android.server.pm.PackageManagerService.onShellCommand(PackageManagerService.java:21634)
at android.os.Binder.shellCommand(Binder.java:634)
at android.os.Binder.onTransact(Binder.java:532)
at android.content.pm.IPackageManager$Stub.onTransact(IPackageManager.java:2796)
at com.android.server.pm.PackageManagerService.onTransact(PackageManagerService.java:3963)
at android.os.Binder.execTransact(Binder.java:731)

App: Help
Result: [FAILURE] Security exception: Cannot disable a protected package: com.amazon.csapp

java.lang.SecurityException: Cannot disable a protected package: com.amazon.csapp
at com.android.server.pm.PackageManagerService.setEnabledSetting(PackageManagerService.java:21080)
at com.android.server.pm.PackageManagerService.setApplicationEnabledSetting(PackageManagerService.java:20991)
at com.android.server.pm.PackageManagerShellCommand.runSetEnabledSetting(PackageManagerShellCommand.java:1610)
at com.android.server.pm.PackageManagerShellCommand.onCommand(PackageManagerShellCommand.java:201)
at android.os.ShellCommand.exec(ShellCommand.java:103)
at com.android.server.pm.PackageManagerService.onShellCommand(PackageManagerService.java:21634)
at android.os.Binder.shellCommand(Binder.java:634)
at android.os.Binder.onTransact(Binder.java:532)
at android.content.pm.IPackageManager$Stub.onTransact(IPackageManager.java:2796)
at com.android.server.pm.PackageManagerService.onTransact(PackageManagerService.java:3963)
at android.os.Binder.execTransact(Binder.java:731)

App: Mopria Print Service
Result: [FAILURE] Exception occurred while executing:
java.lang.IllegalArgumentException: Unknown package: org.mopria.printplugin
at com.android.server.pm.PackageManagerService.setEnabledSetting(PackageManagerService.java:21048)
at com.android.server.pm.PackageManagerService.setApplicationEnabledSetting(PackageManagerService.java:20991)
at com.android.server.pm.PackageManagerShellCommand.runSetEnabledSetting(PackageManagerShellCommand.java:1610)
at com.android.server.pm.PackageManagerShellCommand.onCommand(PackageManagerShellCommand.java:201)
at android.os.ShellCommand.exec(ShellCommand.java:103)
at com.android.server.pm.PackageManagerService.onShellCommand(PackageManagerService.java:21634)
at android.os.Binder.shellCommand(Binder.java:634)
at android.os.Binder.onTransact(Binder.java:532)
at android.content.pm.IPackageManager$Stub.onTransact(IPackageManager.java:2796)
at com.android.server.pm.PackageManagerService.onTransact(PackageManagerService.java:3963)
at android.os.Binder.execTransact(Binder.java:731)

App: News
Result: [FAILURE] Exception occurred while executing:
java.lang.IllegalArgumentException: Unknown package: com.amazon.iris
at com.android.server.pm.PackageManagerService.setEnabledSetting(PackageManagerService.java:21048)
at com.android.server.pm.PackageManagerService.setApplicationEnabledSetting(PackageManagerService.java:20991)
at com.android.server.pm.PackageManagerShellCommand.runSetEnabledSetting(PackageManagerShellCommand.java:1610)
at com.android.server.pm.PackageManagerShellCommand.onCommand(PackageManagerShellCommand.java:201)
at android.os.ShellCommand.exec(ShellCommand.java:103)
at com.android.server.pm.PackageManagerService.onShellCommand(PackageManagerService.java:21634)
at android.os.Binder.shellCommand(Binder.java:634)
at android.os.Binder.onTransact(Binder.java:532)
at android.content.pm.IPackageManager$Stub.onTransact(IPackageManager.java:2796)
at com.android.server.pm.PackageManagerService.onTransact(PackageManagerService.java:3963)
at android.os.Binder.execTransact(Binder.java:731)

App: Washington Post
Result: [FAILURE] Exception occurred while executing:
java.lang.IllegalArgumentException: Unknown package: com.washingtonpost.rainbow
at com.android.server.pm.PackageManagerService.setEnabledSetting(PackageManagerService.java:21048)
at com.android.server.pm.PackageManagerService.setApplicationEnabledSetting(PackageManagerService.java:20991)
at com.android.server.pm.PackageManagerShellCommand.runSetEnabledSetting(PackageManagerShellCommand.java:1610)
at com.android.server.pm.PackageManagerShellCommand.onCommand(PackageManagerShellCommand.java:201)
at android.os.ShellCommand.exec(ShellCommand.java:103)
at com.android.server.pm.PackageManagerService.onShellCommand(PackageManagerService.java:21634)
at android.os.Binder.shellCommand(Binder.java:634)
at android.os.Binder.onTransact(Binder.java:532)
at android.content.pm.IPackageManager$Stub.onTransact(IPackageManager.java:2796)
at com.android.server.pm.PackageManagerService.onTransact(PackageManagerService.java:3963)
at android.os.Binder.execTransact(Binder.java:731)

------------------------------------------------------------------------------------------------------------------------------------

Disabling Selected Apps:

App: Device Setup
Result: [FAILURE] Security exception: Cannot disable a protected package: com.amazon.kindle.otter.oobe

java.lang.SecurityException: Cannot disable a protected package: com.amazon.kindle.otter.oobe
at com.android.server.pm.PackageManagerService.setEnabledSetting(PackageManagerService.java:21080)
at com.android.server.pm.PackageManagerService.setApplicationEnabledSetting(PackageManagerService.java:20991)
at com.android.server.pm.PackageManagerShellCommand.runSetEnabledSetting(PackageManagerShellCommand.java:1610)
at com.android.server.pm.PackageManagerShellCommand.onCommand(PackageManagerShellCommand.java:201)
at android.os.ShellCommand.exec(ShellCommand.java:103)
at com.android.server.pm.PackageManagerService.onShellCommand(PackageManagerService.java:21634)
at android.os.Binder.shellCommand(Binder.java:634)
at android.os.Binder.onTransact(Binder.java:532)
at android.content.pm.IPackageManager$Stub.onTransact(IPackageManager.java:2796)
at com.android.server.pm.PackageManagerService.onTransact(PackageManagerService.java:3963)
at android.os.Binder.execTransact(Binder.java:731)

App: Fire Launcher
Result: [FAILURE] Security exception: Cannot disable a protected package: com.amazon.firelauncher

java.lang.SecurityException: Cannot disable a protected package: com.amazon.firelauncher
at com.android.server.pm.PackageManagerService.setEnabledSetting(PackageManagerService.java:21080)
at com.android.server.pm.PackageManagerService.setApplicationEnabledSetting(PackageManagerService.java:20991)
at com.android.server.pm.PackageManagerShellCommand.runSetEnabledSetting(PackageManagerShellCommand.java:1610)
at com.android.server.pm.PackageManagerShellCommand.onCommand(PackageManagerShellCommand.java:201)
at android.os.ShellCommand.exec(ShellCommand.java:103)
at com.android.server.pm.PackageManagerService.onShellCommand(PackageManagerService.java:21634)
at android.os.Binder.shellCommand(Binder.java:634)
at android.os.Binder.onTransact(Binder.java:532)
at android.content.pm.IPackageManager$Stub.onTransact(IPackageManager.java:2796)
at com.android.server.pm.PackageManagerService.onTransact(PackageManagerService.java:3963)
at android.os.Binder.execTransact(Binder.java:731)

App: Help
Result: [FAILURE] Security exception: Cannot disable a protected package: com.amazon.csapp

java.lang.SecurityException: Cannot disable a protected package: com.amazon.csapp
at com.android.server.pm.PackageManagerService.setEnabledSetting(PackageManagerService.java:21080)
at com.android.server.pm.PackageManagerService.setApplicationEnabledSetting(PackageManagerService.java:20991)
at com.android.server.pm.PackageManagerShellCommand.runSetEnabledSetting(PackageManagerShellCommand.java:1610)
at com.android.server.pm.PackageManagerShellCommand.onCommand(PackageManagerShellCommand.java:201)
at android.os.ShellCommand.exec(ShellCommand.java:103)
at com.android.server.pm.PackageManagerService.onShellCommand(PackageManagerService.java:21634)
at android.os.Binder.shellCommand(Binder.java:634)
at android.os.Binder.onTransact(Binder.java:532)
at android.content.pm.IPackageManager$Stub.onTransact(IPackageManager.java:2796)
at com.android.server.pm.PackageManagerService.onTransact(PackageManagerService.java:3963)
at android.os.Binder.execTransact(Binder.java:731)

App: Mopria Print Service
Result: [FAILURE] Exception occurred while executing:
java.lang.IllegalArgumentException: Unknown package: org.mopria.printplugin
at com.android.server.pm.PackageManagerService.setEnabledSetting(PackageManagerService.java:21048)
at com.android.server.pm.PackageManagerService.setApplicationEnabledSetting(PackageManagerService.java:20991)
at com.android.server.pm.PackageManagerShellCommand.runSetEnabledSetting(PackageManagerShellCommand.java:1610)
at com.android.server.pm.PackageManagerShellCommand.onCommand(PackageManagerShellCommand.java:201)
at android.os.ShellCommand.exec(ShellCommand.java:103)
at com.android.server.pm.PackageManagerService.onShellCommand(PackageManagerService.java:21634)
at android.os.Binder.shellCommand(Binder.java:634)
at android.os.Binder.onTransact(Binder.java:532)
at android.content.pm.IPackageManager$Stub.onTransact(IPackageManager.java:2796)
at com.android.server.pm.PackageManagerService.onTransact(PackageManagerService.java:3963)
at android.os.Binder.execTransact(Binder.java:731)

App: News
Result: [FAILURE] Exception occurred while executing:
java.lang.IllegalArgumentException: Unknown package: com.amazon.iris
at com.android.server.pm.PackageManagerService.setEnabledSetting(PackageManagerService.java:21048)
at com.android.server.pm.PackageManagerService.setApplicationEnabledSetting(PackageManagerService.java:20991)
at com.android.server.pm.PackageManagerShellCommand.runSetEnabledSetting(PackageManagerShellCommand.java:1610)
at com.android.server.pm.PackageManagerShellCommand.onCommand(PackageManagerShellCommand.java:201)
at android.os.ShellCommand.exec(ShellCommand.java:103)
at com.android.server.pm.PackageManagerService.onShellCommand(PackageManagerService.java:21634)
at android.os.Binder.shellCommand(Binder.java:634)
at android.os.Binder.onTransact(Binder.java:532)
at android.content.pm.IPackageManager$Stub.onTransact(IPackageManager.java:2796)
at com.android.server.pm.PackageManagerService.onTransact(PackageManagerService.java:3963)
at android.os.Binder.execTransact(Binder.java:731)

App: Washington Post
Result: [FAILURE] Exception occurred while executing:
java.lang.IllegalArgumentException: Unknown package: com.washingtonpost.rainbow
at com.android.server.pm.PackageManagerService.setEnabledSetting(PackageManagerService.java:21048)
at com.android.server.pm.PackageManagerService.setApplicationEnabledSetting(PackageManagerService.java:20991)
at com.android.server.pm.PackageManagerShellCommand.runSetEnabledSetting(PackageManagerShellCommand.java:1610)
at com.android.server.pm.PackageManagerShellCommand.onCommand(PackageManagerShellCommand.java:201)
at android.os.ShellCommand.exec(ShellCommand.java:103)
at com.android.server.pm.PackageManagerService.onShellCommand(PackageManagerService.java:21634)
at android.os.Binder.shellCommand(Binder.java:634)
at android.os.Binder.onTransact(Binder.java:532)
at android.content.pm.IPackageManager$Stub.onTransact(IPackageManager.java:2796)
at com.android.server.pm.PackageManagerService.onTransact(PackageManagerService.java:3963)
at android.os.Binder.execTransact(Binder.java:731)