[Moto G6 Questions & Answers] frank_worrell:
Hi,

I was hoping someone may be able to point me in the right direction with an issue with a Moto G6 play that seems to be stuck with what I'm guessing is a corrupted firmware. The phone is my partners and was totally standard, she asked me to take a look yesterday as it seemed to be locked on the charging screen. I managed to get it to power off but it seems to have gone into the boot loader where I have various warnings about being unable to validate the image (Boot or recovery).

The only options I seem to have are:-

Bootloader logs

switch tools mode

start

restart bootloader

recovery mode

power off

factory

barcodes

bp tools

Qcom

but pressing the power button on each of these seems to cycle to the next one rather than take me to a sub menu.

I did manage to get to the android droid with the open hatch once, but can't seem to get back to that.

I'm not entirely sure what version the phone is and when I run the getvar option with fastboot it looks like a lot of the fields are blank (Not sure if this is normal):-

C:\Users\sgpow\AppData\Local\Android\Sdk\platform-tools>fastboot.exe getvar all

(bootloader) version: 0.5

(bootloader) version-bootloader[0]: MBM-2.1-aljeter_retail-b1f322d35c1-2

(bootloader) version-bootloader[1]: 00404

(bootloader) product: jeter

(bootloader) board: jeter

(bootloader) secure: yes

(bootloader) hwrev: P4

(bootloader) radio: 6

(bootloader) storage-type: emmc

(bootloader) emmc: 32GB SAMSUNG GD6BMB RV=08 PV=01 FV=0000000000000001

(bootloader) ram: 3GB SAMSUNG LP3 DIE=8Gb M5=01 M6=06 M7=00 M8=5F

(bootloader) cpu: MSM8937

(bootloader) serialno: 8a7cd3d2

(bootloader) cid: 0xDEAD

(bootloader) channelid: 0x00

(bootloader) uid: 159A3D7400000000000000000000

(bootloader) securestate: oem_locked

(bootloader) iswarrantyvoid: n/a

(bootloader) max-download-size: 535822336

(bootloader) reason: Reboot mode set to fastboot

(bootloader) imei: 000000000000000

(bootloader) meid:

(bootloader) date: 01-01-1970

(bootloader) sku: 000000000000000

(bootloader) carrier_sku:

(bootloader) battid:

(bootloader) iccid:

(bootloader) cust_md5:

(bootloader) max-sparse-size: 268435456

(bootloader) current-time:

(bootloader) ro.build.fingerprint:

(bootloader) poweroffalarm: 0

(bootloader) ro.build.version.full:

(bootloader) ro.build.version.qcom:

(bootloader) version-baseband:

(bootloader) kernel.version:

(bootloader) sbl1.git: sbl1.git

(bootloader) rpm.git: rpm.git

(bootloader) tz.git: tz.git

(bootloader) devcfg.git: devcfg.git

(bootloader) keymaster.git: keymaster.git

(bootloader) cmnlib.git: cmnlib.git

(bootloader) cmnlib64.git: cmnlib64.git

(bootloader) prov.git: prov.git

(bootloader) aboot.git: MBM-2.1-aljeter_retail-b1f322d35c1-200404

(bootloader) frp-state: no protection (err)

(bootloader) ro.carrier:

(bootloader) current-slot:

(bootloader) slot-suffixes: _a

(bootloader) slot-count: 1

(bootloader) slot-successful:_a: INVALID

(bootloader) slot-successful:_b: INVALID

(bootloader) slot-bootable:_a: INVALID

(bootloader) slot-bootable:_b: INVALID

(bootloader) slot-retry-count:_a: unknown

(bootloader) slot-retry-count:_b: unknown

all: listed above

finished. total time: 0.314s

I have tried to follow a few guides to reflash back to stock, but have had no success so far. Suspect that may be down to not being able to identify the correct stock roms.

Any thoughts or help greatly appreciated.

Regards

Frank