[Moto G7 Play Questions & Answers] HellxDo:
I have figured out how to solve this! My phone came back when i blankflashed it and ran script Blank-Flash through https://mirrors.lolinet.com/firmware/moto/ find your code name, the MotoG7 Play is called Channel, and go to Blankflash, after that install your BF of choice. install all the qualcomm drivers, i have done so through here. then after that, type fastboot oem blankflash and your device will turn off (its okay).

After that, load in the firehose in the Blank flash folder. Load up the script and hopefully itll return back to normal!

ORIGINAL POST:

My MotoG7 Play was Soft Bricked yesterday (12/05/2021). I tried to install Sakura Project ROM via TWRP(latest version) , and i factory reset my phone, and cleared partition A/B. when i rebooted back to recovery i was greeted with an unpleasant Bootload screen, i shrugged it off thinking i just clicked the wrong button but when i tried to got back to recovery i received the following error:

after this i was startled. so it proceeded below in the logs:

going back, i couldnt help but notice my Product/Variant which included XT1952-2 has now turned into "channel radio1 32GB PVTB", i didnt have a Baseband. and my bootloader was now locked(which wasnt before)! oem_locked.

i tried booting up a new Firmware Stock, latest version of my retailer and it gave errors, which i expected because Product/Variant was erased

i also tried using the Motorola SRA and they couldnt recognize my firmware, not surprised.

also note to mention that my device is in fact being recognized via fastboot as its serial number, i do not know if thats a good thing but its not as its name Moto G7, so when i do:

this is the Output

(bootloader) version: 0.5

(bootloader) version-bootloader[0]: MBM-2.1-channel_retail-4376d256f0a-2

(bootloader) version-bootloader[1]: 01130

(bootloader) product: channel

(bootloader) board: channel

(bootloader) secure: yes

(bootloader) hwrev: PVTB

(bootloader) radio: 1

(bootloader) storage-type: emmc

(bootloader) emmc: 32GB SAMSUNG QD63MB RV=08 PV=01 FV=0000000000000001

(bootloader) ram: 2GB SAMSUNG LP3 DIE=8Gb M5=01 M6=06 M7=00 M8=1F

(bootloader) cpu: SDM632

(bootloader) serialno: b4890066

(bootloader) cid: 0xDEAD

(bootloader) channelid: 0x00

(bootloader) uid: 0000000000000000000000000000

(bootloader) securestate: oem_locked

(bootloader) factory-modes: disabled

(bootloader) iswarrantyvoid: n/a

(bootloader) max-download-size: 536870912

(bootloader) reason: Failed to initialize partition table

(bootloader) imei:

(bootloader) imei2:

(bootloader) meid:

(bootloader) date:

(bootloader) sku:

(bootloader) carrier_sku:

(bootloader) battid:

(bootloader) iccid:

(bootloader) cust_md5:

(bootloader) max-sparse-size: 268435456

(bootloader) current-time:

(bootloader) ro.build.fingerprint:

(bootloader) poweroffalarm: 0

(bootloader) ro.build.version.full:

(bootloader) ro.build.version.qcom:

(bootloader) version-baseband:

(bootloader) kernel.version:

(bootloader) sbl1.git: sbl1.git

(bootloader) rpm.git: rpm.git

(bootloader) tz.git: tz.git

(bootloader) devcfg.git: devcfg.git

(bootloader) keymaster.git: keymaster.git

(bootloader) cmnlib.git: cmnlib.git

(bootloader) cmnlib64.git: cmnlib64.git

(bootloader) prov.git: prov.git

(bootloader) aboot.git: MBM-2.1-channel_retail-4376d256f0a-201130

(bootloader) frp-state: no protection (err)

(bootloader) ro.carrier:

(bootloader) current-slot:

(bootloader) running-boot-lun: must + g->mlen

(bootloader) running-slot:

(bootloader) slot-suffixes: _a

(bootloader) slot-count: 1

(bootloader) slot-successful:_a: INVALID

(bootloader) slot-successful:_b: INVALID

(bootloader) slot-bootable:_a: INVALID

(bootloader) slot-bootable:_b: INVALID

(bootloader) slot-retry-count:_a: unknown

(bootloader) slot-retry-count:_b: unknown

(bootloader) pcb-part-no:

all: listed above

Finished. Total time: 0.022s

so alot of things are comepletely wiped, and i only have access to slot A which is invalid.

i tried a Blank Flash but it just waited for my device and no results.

I use a Linux PC, but most of the process was done via a Windows laptop if its of any concern.

please help me out, i dont know what to do as of now and im near hopeless.

Edit 1: figured out Qualcomm and BlankFlash, and it now detects my device. now ill study more on how Qualcomm works and what do i need to restore my phone. if anyone knows how to work with Qualcomm i ask for a reply :)