yashsingh1/xdaforums huggingface dataset:
[Xiaomi Mi 10T Lite Questions & Answers] xsatquest:
So the log you posted is the logcat that mysiak asked for ?

In that case i will not bother doing any logcat's here, if it does not show anything. My problem is that the phone is my daughters and a teenage girl is not going to hand over her phone to dad, for him to play around with, so anything i have to do, she has to stand right next to me, to check that i do not look through her text messages and whatnot...I suspect :)

@Overandout....If you give it back to Xiaomi, please keep us updated, maybe they can shed some light on what's what and maybe they even know a magic trick, to make the phone update by itself, or maybe they have a link to a "special" version of the 12.0.1.0 android 11 and after that it becomes possible to upgrade by OTA update.

The thought of having to go to a repair shop and have them manually update the firmware in the phone really bugs me, this function have worked OTA, for every single phone me, my wife and my kids have owned for the last 10 years atleast.

Last time i had to update via a cable and so on, was back when i owned a Nokia, this was in the pre-smartphone era.

Xiaomi ought to be able to make a firmware that the phone would accept, through the "put file on phone, and flash from there" option atleast, for people with this problem...It is clear that we are not the only ones with this...I suspect a lot of users will not even think about their phone not updating.

Xiaomi should take this serious...Imagine x% of their phones not being able to update, and then some exploit is launched against their phones, and people get their data stolen, because Xiaomi botched the update procedure for this phone, making it impossible to upgrade it.
[Xiaomi Mi 10T Lite Questions & Answers] _petike:
yes, it's from logcat. But I'm pretty sure the issue won't be with our phones, but with Xiaomi's servers. Even if you try to use a downloaded OTA file, the updater generates its MD5 hash, and sends it to Xiaomi's servers together with the current version. If you disable the internet connectivity of the phone, it refuses to upgrade with the downloaded file.
[Xiaomi Mi 10T Lite Questions & Answers] xsatquest:
So do i understand it right....The reason i was able to download and run the upgrade from 12.0.8.0 til 12.0.9.0 was because the phone contacted the server and the server allowed it, and the reason it was not able to update to version 12.0.1.0 android 11, was because the server said no ?

If this is the case, i think this is kind of both good news and bad news.

Good news, because this must mean that xiaomi could open up for the updates, on their server.

Bad news because they have not opened it up...I mean, if they have even basic logging, they would have noted that a lot of phones of this model, was refused the update, and have fixed it.

It would have been really nice to get an official answer to this question from Xiaomi or atleast be able to tell them, that there is something wrong here, in case they genuinely does not know that they forgot to enable the updates for certain models, IMEI's or whatever is blocking the updates.

And if i understand it right, if i downloaded the 12.0.9.0 firmware and put it on the internal memory, if i took out the simcard, this update, that was allowed, would then not be allowed, because it was unable to verify it with the servers.

I dont really understand this decision...I know vendors of different products, usually use some sort of identifier in the product, and then an identifier in the firmware, so that i can not flash firmware for one product into another by mistake, but i have never heard of vendors where the sanity check for a firmware and if it is applicable to a certain phone, lies with the manufacturer, and their servers.

I was thinking...If this is only a "Server does not allow" problem, why would it not do OTA to 12.0.9.0 when it allowed it to be put on manually ?
[Xiaomi Mi 10T Lite Questions & Answers] Overandout:
Please feel free to tell them, I have.

In the same menu where we can supposedly select update packages or search for OTAs there is a "comments" menu.

Both when I had 12.0.8 and it wouldn't update and when I got 12.0.9 and it wont update further I have left messages, I have even recorded the screen and attached the video of my phone saying that no updates are available.

The trouble is, if it is just a few of us affected it's probably not economically viable for them to invest a lot of effort in a fix, but the more people that complain the more we might get a response!
[Xiaomi Mi 10T Lite Questions & Answers] xsatquest:
I actually found a mail address for Xiaomi UK (Closest one where they were English speaking) and sent them an email last friday, asking why i had this problem, and i even put a link to this thread, to show that i was not alone.

I have not yet received any answer, and i don't know if i ever will, but if they dont reply there, it is just a further comfirmation that i will never buy another Xiaomi phone...Or indeed Xiaomi product.

This is the mail address i mailed them at : service.uk@xiaomi.com
[Xiaomi Mi 10T Lite Questions & Answers] Rick82:
Registered here to say during the past few days, I went down the exact same road as you guys described and am at the same dead end... Was really hoping for a solution when I got to the end of this thread.
[Xiaomi Mi 10T Lite Questions & Answers] Overandout:
Does anyone else have MIUI Downloader installed on their phone?

Mine is sending notifications in the last few days telling me that my phone is eligible for MIUI 13 and that it will be available shortly.

I still have to wait a few days to get the bootloader unlocked but I am thinking that I only want to do this once and then just use the phone with as new a system as possible. So I'm thinking of waiting for the next release which I assume will be MIUI13 / Android 12.

From what I can see, using the phone with a permanently unlocked bootloader is going to be inconvenient (my work accounts may not even work properly without the right security) and if it means a data wipe every time it is unlocked then I'm not going to do that every few months.
[Xiaomi Mi 10T Lite Questions & Answers] Rick82:
I got one notification for the latest update (which of course would not install) but nothing on MIUI 13 (which again, I would assume would not install seeing that the current update its recommending failed to install.

Is MIUI Downloader even official? I figured it was like a community run thing.
[Xiaomi Mi 10T Lite Questions & Answers] Overandout:
No, I don't think that MIUI downloader is official, but neither is xiaomirom.com, xiaomifirmware.com or xiaomifirmwareupdater.com, but we have to get the packages from somewhere.

If you wait for Xiaomi to fix this and send the OTA package you might be waiting a very long time!
[Xiaomi Mi 10T Lite Questions & Answers] Rick82:
Ok so after a little digging around on the Community app people did bring up this problem and the most useful response from someone on the feed back team was:

"Dear User,

Android 11 update has already been released for Mi 10T Lite. But because of an issue, android 10 to 11 update is suspended temporarily for some days. Please wait for the stoppage of this restriction. Thanks for your patience."

This response was from a couple days ago and apparently it has been going on for at least a month.

I'm assuming everyone here with the issue bought the phone recently?
[Xiaomi Mi 10T Lite Questions & Answers] xsatquest:
Not at all.

My daughter has had this phone since, atleast before the summer holidays. If memory serves, she bought it back in march or thereabout.

There is a small chance/risk that she would have gotten and dismissed firmware update notifications, even though she refuses.

If they stopped the posibility of upgrading from 10 to 11, that would explain why the phone was able to do 12.0.8.0 -> 12.0.9.0 update, but not android 11 version 12.0.1.0

It also does not explain why it would say that there is no update, when there in fact were the one from 12.0.8.0 til 12.0.9.0 That update should have been available, when asking the phone to check, even if my daughter had refused it in the past.
[Xiaomi Mi 10T Lite Questions & Answers] Overandout:
I don't think the 12.0.9 ROM was ever rolled out over OTA, and that's why it didn't happen "automatically" or appear when checking on the phone menu.

Interestingly, I had a live chat with Xiaomi tech support earlier today and they knew nothing of any suspension to the updates. They confirmed that the phone should have received the update to 12.5 by now but that according to the IMEI there is indeed no update available for my phone.

I was recommended to take my phone to the Xiaomi service centre for them to manually update it. Not sure when I'll have time to do that though!
[Xiaomi Mi 10T Lite Questions & Answers] xsatquest:
While that will solve the problem, i really feel this is a bad solution for many reasons, compared to them fixing the broken OTA system.

1. It will only fix your problem

2. You will have to travel to a Xiaomi centre, that is potentially a long way away from home.

3. What "guarantee" do you have, that the phone will not still be unable to do OTA, when subsequent updates are released.

I just checked, there is only one offical Xiaomi store in my country and it is located 392 kilometers from where i live, so for me, that is really not an option.

The best option if i WANT this phone updated is probably to take it back to the store it was bought in, and send it in through them, as a warranty repair claim.

Even though the hardware is working, i would believe that they would be forced to fix it, as software is just as important as hardware.

But since, that would mean that she would be without her phone for weeks, and if would probably be returned in a reset state, i bet she will not want to do that.

If they do not fix the OTA, the phone is probably gonna stay on 12.0.9.0 for the duration of its life, and as stated before, i will NEVER buy another xiaomi product again.
[Xiaomi Mi 10T Lite Questions & Answers] Rick82:
Ok, so after a little more digging on the community forum, I think I may have found the specific issue. From the complaints this isn't specifically an issue with just the Mi 10T Lite but also its variants such as the Redmi Note 9 Pro (China's version of the same phone) Mi 10i (India's) along different Xiaomi models like the POCO ect. The most common response when pressed, was a multitude of issues (and a lot of "please wait longer, dev's are working on it"), but mainly, the most common response is that there's an issue with WhatsApp.

So I did a bit more digging around for a more specific reason, I found a bug report from the POCO community site where some users also reported this issue, and found from last month:

"Issue: Whatsapp can't send attachement.

Affected Device: All Devices.

Affected Version: All Version.

Root Cause: After the latest version of Whatsapp is used on Android Q, there is a problem when upgrading to the R system. The root cause is that the application is not adapted to the scenario of the major version upgrade of Android.

Status: Whatsapp developers have provided patches and are bringing the effectiveness of patch changes‌‌."

Take this info however you will. I don't know what to make of it. It might eventually get fixed. Since I just bought the phone, I don't wanna deal with unlocking and flashing so I might just return it to save me the headache. Don't really care as much about MIUI/Android than the fact that the Android security update is nearly a year old. Shame, I really like the phone.
[Xiaomi Mi 10T Lite Questions & Answers] xsatquest:
How old or new is the posts about whatsapp.

We dont use whatsapp so it would not affect us, but i guess they will not release it to "me" specifically because it would be very tiresome for them to allow for it for individual IMEI.

Also, they risk if we sell this phone that the next user will complain because they use Whatsapp.
[Xiaomi Mi 10T Lite Questions & Answers] Rick82:
Again, I don't know what to think. because I don't have or use Whatsapp either.

There are various Whatsapp bugs with Xiaomi and it's been a big issue all of 2021 on all their phones, that's not even including the specific issue we have. I can't find anything more than a couple months old on out specific issue, mostly from November and the current month.

So, I think depending on the region you set certain apps automatically install like the Ebay app, Amazon, Facebook, ect. Whatsapp is probably among those apps for some regions. Yeah, logistically they couldn't shell out individual updates.
[Xiaomi Mi 10T Lite Questions & Answers] xsatquest:
So i heard back from xiaomi UK.

They basically totally ignores my question and just showed a "Were sorry your phone is defective, please give us this info, so that we might process the phone as defective" in my face...

What utter utter stupidity....The phone hardware is NOT defective, it is pretty clear that the only problem with the phone is that they have disabled the update in their servers.

Honestly...I know that no one here is to blame or can do anything, but i can guarantee everyone here, that if they do not fix this soon, i hereby vow to never ever ever buy any product branded as Xiaomi, this is just piss poor costumer service and shows just how much of a "we dont care about the costumers as soon as they bought our product" attitude they have, and i for one am not going to just take it.
[Xiaomi Mi 10T Lite Questions & Answers] Overandout:
From what I am reading we will have V13.0.0.1.SJDEUXM available to download from mid to late January.

I'm not going to bother with flashing the latest 12.5 now if the OS will be out of date in a few weeks. I'll wait and see what people think of 13 and then decide if I go straight for that or wait for the second release if it corrects bugs.

There is also a very slim chance I suppose that we get an OTA to 13..... but I won't hold my breath!
[Xiaomi Mi 10T Lite Questions & Answers] xsatquest:
So the version 13 should be downloadable and it should be possible to flash it via the manual flash option, unlike the 12.5 version.

Well in that case, i think we will also just wait and see.

Still odd if they have figured out what the problem was with whatsapp in version 13, that they could not have applied that to version 12.5 and opened the "gates" :)

Also would be nice to hear from someone in a similar situation (Stuck at android 10) if the update to android 12 directly poses any problems with regards to the phone needing a factory reset or if it would just install, reboot and phone was usable without a problem without resetting anything.
[Xiaomi Mi 10T Lite Questions & Answers] Overandout:
I don't know how you came to that conclusion but I'm not so optimistic.

If our phones haven't received updates in almost a year I can't see why they would suddenly start again now. How long is the design life of a mobile phone anyway? In another year it will be probably obsolete.

My plan is to wait to download an Android 12 MIUI when reports are favourable with regards to its stability, and flash it now that I can unlock the bootloader.
[Xiaomi Mi 10T Lite Questions & Answers] xsatquest:
I t hought that

"From what I am reading we will have V13.0.0.1.SJDEUXM available to download from mid to late January."

Meant that you said that V13.0.0.1.SJDEUXM for the 10T lite, but maybe that filename was not referring to our particular phone. ?
[Xiaomi Mi 10T Lite Questions & Answers] Overandout:
From what I can discover, the ROM quoted is for the Mi 10T Lite (and equivalents), but I don't think that the availability of the new ROM will fix the problems with our phones which clearly are not able to receive new ROMs without fastboot.
[Xiaomi Mi 10T Lite Questions & Answers] xsatquest:
Okay, i just assumed (Yes i know silly me) that if the reason the phone would not get Android 11, was because they halted the update because of problems with whatsapp, that they would have fixed those problems in the android 12 version.

If not, i don't see any idea in them making new versions, if no one is able to update, due to the whatsapp bug.

We'll just have to wait and see i guess...
[Xiaomi Mi 10T Lite Questions & Answers] Rick82:
Again to be clear, updating from A10 to 11 is halted on basically all Xiaomi phones. You mostly read about the updating complaints on phones that released around the same time of the Mi 10 because despite being a relatively new phone, they came with A10 out of the box.

On a slightly humorous note, on another phone someone accidently downgraded from Android 11 to 10 and can't get back. I don't even know how this is possible. I thought these phones have anti-rollback.
[Xiaomi Mi 10T Lite Questions & Answers] xsatquest:
I wonder if this whole problem might be because my daughter has dismissed update notices from when her phone was not halted for A11 upgrade. (If ever)

I do not know and she says she did not dismiss these, but i am a bit sceptical, as i have actually witnessed her doing it once.

But no matter what, they should fix the problem and resume the possibility for updating. The good thing is that since you say it affects most Xiaomi phones there is a good possibility they will get it fixed.
[Xiaomi Mi 10T Lite Questions & Answers] Overandout:
When I first got the phone I was informed by the techs at Nova launcher that the way that Xiaomi clone apps for dual accounts means that they can't have seperate icns as they can with most other manufacturers. That's an important feature for me so I reluctantly ditched Nova and used the standard MiUI launcher.

Now I have discovered that this dual app system used also means that Android Auto can't be used with any Xiaomi device running dual apps.

This really sucks.

Does anyone know if this is fixed in Android 11 or 12 updates?

If not I think I'm just going to give up on it.
[Xiaomi Mi 10T Lite Questions & Answers] Overandout:
I'm not so sure about that. The Xiaomi tech I spoke to on the live chat said that pretty much all 10T Lites were already on MIUI 12.5 and that if mine was still on 12.0 it was because the IMEI had been left out of the uodate for some unknown reason. I asked if he /she thought that I would get 12.5 if I just waited and the answer was probably not, if it was going to arrive, it woud have arrived by now.

I certainly got the feeling that a few phones may have slipped through the net and are no longer likely to be supported by official updates.
[Xiaomi Mi 10T Lite Questions & Answers] xsatquest:
i hope they get their act together, the solution here is to let my daughter just have the phone until it dies, but i will certainly remember this and if her phone is being "left behind" then i can guarantee that i will not be buying xiaomi, i was a bit sceptical when we bought it but thought, we might give it a chance, but it seems this will be the first and last xiaomi "we" will ever own.

Next time i think we will cough up just a bit more and buy a Oneplus, i have had those for years and they have always had pretty good update and i have never had or heard of a phone that did not get updated. My oneplus was updated all the way from android 6 to android 9, which i find amazing.
[Xiaomi Mi 10T Lite Questions & Answers] TechFreak69:
Hi,

Just to let you know my 10T Lite had the exact same problem stuck on V12.0.9.0 QJSEUXM (Android 10) but I've now sorted it where it now has V12.5.7.0 - RJSEUXM (Android 11)

It appears that V12.0.8.0 - QJSEUXM (Android 10) will only update to V12.0.9.0 - QJSEUXM (Android 10) then gets stuck and will no longer update. Probably due to a bug in the firmware build.

I successfully updated mine but the only way to do it is to Flash it via FASTBOOT with a PC.

I don't have time currently to go into detail but basically..

1. Put phone in FASTBOOT (hold Vol down & Power buttons) then connect to PC via USB.

2.Download and Use Mi Unlock Tool to unlock phone. (Takes 7 days / 168 hours). Disconnect phone then wait 7 days.

After 7 days...

3. Download firmware V12.0.1.0 - RJSEUXM (Android 11) Zip file ..and Unzip file to PC. Note : yes lower version.

4. Put phone in FASTBOOT again (hold Vol down & Power buttons) then connect to USB via USB.

5. Download and Use Mi Flash Pro Tool - Select Mi Flash on the Tab. Select the unzipped firmware folder on your PC above... then press the Flash button. Phone should Flash in about 15-20 mins.

6. Once flashed disconnect from PC then Reboot Phone. It should then flag up with a software update itself. Keep selecting the updates until it gets to the latest version.

Job done. Enjoy !
[Xiaomi Mi 10T Lite Questions & Answers] Rick82:
Yeah I flashed it a while back and it wasn't too inconvenient, but I still didn't like that you had to do it.
[Xiaomi Mi 10T Lite Questions & Answers] Overandout:
Thanks Techfreak. I really appreciate the post!

I have already requested the bootloader unlock so I assume on step 3 already!

I'm a total noob with this so the chances of it going wrong are high but I'll give it a go this weekend.

I assume that this process wipes the memory right?
[Xiaomi Mi 10T Lite Questions & Answers] Rick82:
You can back up most of it with either Xiaomi's or Googles back up services.

Make sure you don't log out of your Xiaomi account on your phone or you'll have to wait another week.

I downloaded the latest ROM version (12.5.9) when I flashed and recently upgraded to 12.5.10 without issues.

There are some safeguards in place to prevent this from going wrong and it's unlikely to go wrong if you flash the appropriate ROM. Whenever it goes wrong it usually involves a custom ROM.

Also, I chose Clean and Unlock in case something did go wrong just to be safe, and relocked the phone afterwards. You probably won't have to do this and just pick Clean and Lock. Just make sure you remember the login to your account.
[Xiaomi Mi 10T Lite Questions & Answers] xsatquest:
Thank you for the tutorial.

That being said, i am probably not going to go through with this, as it seems the phone needs to be reset to factory, and i am fairly certain that my daughter would object a lot.

If the problem is indeed a firmware problem, i still feel Xiaomi should release a version that can be flashed like i did the .8 to .9 version, that would then re-enable it to just update as normal, or make some version of android 11 or 12, that i could also flash using the "download, copy and select manual upgrade" feature.

I guess this problem will never be resolved for her, and this will offcourse mean that neither me, nor anyone in my family, or people i recomend phones to, will ever buy xiaomi.

Will this make Xiaomi go bankrupt....Certainly not, but this is all i can do to "hurt" them for making such a poor product.

Was actually also looking at buying an electric scooter and had my eye on a Xiaomi scooter.....I am not going to forward with that, with my experience with hos Xiaomi disregards their costumers.

If/When they release an android 12 update, we will probably try to see if this version will update the phone, but i dont see A12 coming to this device any time soon.

The method you posted works, but no paying costumer should have to unlock bootloaders, wait weeks, and reset their phone to factory standard, to get a "simple" update of android.
[Xiaomi Mi 10T Lite Questions & Answers] Overandout:
So you recommend flashing the latest ROM rather than a previous version?

I have to admit that I didn't try the flash described by Techfreak becasue I remembered that my phone was on a previous version when it came out of the box (I didn't have time to check which version was preinstalled) and it updated to V12.0.8.0 when first turned on.

So, if we flash back to 12.0.1.0 surely the updates will just take us back to 12.0.8.0 again and get stuck again?
[Xiaomi Mi 10T Lite Questions & Answers] Rick82:
Yes. You want to flash the fastboot version of any RJSEUXM ROM.

R = Android 11

JS = Mi 10t Lite

EU = Region

XM = Xiaomi (carrier)

Your phone starts with Q which is Android 10. If you flash with a ROM that starts with Q you'll be stuck on 10.

Here the latest fastboot is 12.5.9.0. at a whopping 5.4gigs.

https://xdaforums.com/t/miui-update...0i-redmi-note-9-pro-5g-gauguin.4266901/page-3