yashsingh1/xdaforums huggingface dataset:
[Fire TV Q&A, Help & Troubleshooting] Sus_i:
You don't need to do anything on this screen, it should boot just the fireOS after the timer is gone.

If this is not the case, something is up (i.e. bricked). Then you need to connect an USB Keyboard, in order to use TWRP for unbricking.

There isn't an english version of the fireOS or TWRP, it's universal, but you can change the language if you like ofc.
[Fire TV Q&A, Help & Troubleshooting] wluap:
Hi Sus_i

No what I mean is, it's boots fine from the first screen of Teamwin in to Amazon fireOS but once I am in Amazon main screen all the films,TV programs etc or written & sound all in German, plus if I was to select most of them I get an error message showing

"Internet connection error" Were unable to connect to Prime Video. Please verify your device internet connection.

Error code: PLR_PRS_CALL_FAILED

BUT may internet is perfectly fine.

What I think I need to do is get into the Teamwin program which I think is the first thing I see saying LEFT button for normal boot (which it defaults to) and after 5 seconds it does or by selecting this RIGHT button as it says to LANCH RECOVERY BUT i can not get the right button to work ?

Do you know is this first screen I see with the 2 options part of Teamwin or is it a Amazon thing (fireOS) ?

Regards

Paul
[Fire TV Q&A, Help & Troubleshooting] Sus_i:
Thanks, I see ;)

OK, no, the bootmenu you have isn't a part of amazon or the stock OS.

On your fire TV is a custom recovery (TWRP) and a prerooted rom installed.

I guess you've got the first fireTV box!?, called bueller, so here are the links fyi:

https://xdaforums.com/t/firetv-1-bueller-prerooted-stock-images-5-2-7-3_r1.2882337/

https://xdaforums.com/t/firetv-1-bueller-twrp-recovery.3383286/

You can try a factory reset in twrp (i.e. wipe data), in order to get a clean box, but you need an USB keyboard (or mouse?) for TWRP.

But it could be that your box is somewhat region locked to germany, this is possible via the box serial and other things (i.e. amazon may do this on the fly as soon as you connect to it's servers).
[Fire TV Q&A, Help & Troubleshooting] wluap:
Hi Sus_i

thanks for your quick reply, I so want to get this sorted thanks.

Ok I've just checked & its a Model No.DV83YW so its a 2nd Gen & yes that's what I want to do is just wipe it clean & start again, I don't care what I lose on it ... but just need to get into that recovery mode, but I have tried a USB keyboard I only have one of those flexy rubber roll up ones which works fine on my PC but for some reason I don't think its working on FireTV as I can not get it to respond to pushing the cursor to the right with right arrow (over onto Launch Recovery) I have also tried a USB Microsoft Mouse (the good old wheel optical 1.1A ones) which has the red light on the round end facing me, but that doesn't light up so seems like no power is getting to it to work, there is only one USB port on the back of the Fire so i most be putting it in right ? I'm I right ?

Regards

Paul
[Fire TV Q&A, Help & Troubleshooting] Sus_i:
Ok, then here are the threads just for reference

FireTV 2 (sloane) Prerooted Stock Images [5.2.7.6_r1]

Here are prerooted stock images for use with my recovery. Note that these contain addon.d support, so any 3rd party things you install to /system need an addon.d script to be retained between flashes. Managing Stock Recovery Starting with...

xdaforums.com

https://xdaforums.com/t/firetv-2-sloane-recovery-v6-3-0-0-5.3309780/

You're right. If you can't find a working USB keyboard, you can try TWRP commandline over adb (the network connection via RJ45) or ADB over an USB A-A cable to your PC.

There is also a new thread, replacing the old prerooted / bootmenu TWRP with a new one + unlocked bootloader, here:

https://xdaforums.com/t/unlock-root-twrp-unbrick-firetv-2-sloane.4222331/
[Fire TV Q&A, Help & Troubleshooting] wluap:
Wow!! thanks Sus_i but that is a lot to take in and that's not easy for me as I am illiterate I can understand some bits & bobs, is there something you can tell me in more of a simple step by step, am I right in says there 2 ways to get to the recovery stage 1) using the internet with a ethernet cable (RJ45) which i have in the back of the fire and connecting to my PC with Windows 11 (as thats all I have or my laptop) OR 2) using a USB stick (which I also have lots of sizes) and/or using the Mirco SD aswell on the back ( which I do have a ScanDisk 2Gb card), Sorry but I am not very good at all this BUT am very willing to be taught (step by step if pos) Which is the easy/best way ( by the way you mentioned using Linux but I only have a PC ) will it not work using a PC with windows then ?

OR MAYBE A YOUTUBE VIDEO which I can watch, as I say its hard for me to take in & read (illiterate) not good :(
[Fire TV Q&A, Help & Troubleshooting] Sus_i:
The best is if you ask someone arround you for an USB keyboard...

or get a logitech k400 from amazon, it's easily to return if you don't like it ;)
[Fire TV Q&A, Help & Troubleshooting] wluap:
hay that's not a bad idea, amazon choice has one for £23.99 (RMP £34.99) but its not Bluetooth so I suppose it comes with a dongle so I can put it in the back of the fire is that right, are you also thinking the K400 cause it has the touch mouse too ? so I have 2 changes of getting it launch recovery ( sorry for all the question ) I will leave you alone eventually LOL

I just hope the USB port is working on the Fire as my rubber roll up keyboard didn't work on it
[Fire TV Q&A, Help & Troubleshooting] wluap:
I've ordered a K400 for the morning
[Fire TV Q&A, Help & Troubleshooting] Sus_i:
I've got two K400 myself and they work fine with any fireTV and in TWRP (the fireTVsticks need an OTG cable too). :)
[Fire TV Q&A, Help & Troubleshooting] wluap:
Fingers Cross then for tomorrow :cool:
[Fire TV Q&A, Help & Troubleshooting] wluap:
Sus_i

I NEED TO BUY YOU A DRINK (or 2) YES IT WORKED!!! first time too, I can actually see the recovery screen for the very first time THANKS ...... hey now what ? would you think WIPE ? as I just want the Amazon Fire TV back to its normal use (for now) may flog it and get a Amazon Cube, what do you think ? (again thanks a lot for your help)
[Fire TV Q&A, Help & Troubleshooting] Sus_i:
Hi there :)

I would wipe Data, int.SD, Cache and Dalvik (under the wipe, advanced wipe tab).

You can take a backup infront of this if you like...
[Fire TV Q&A, Help & Troubleshooting] wluap:
Hi

I did what you said & went for Wipe (top right) once in wipe go in advance wipe (bottom left) & ticked boxes 1) dalvik / ART Cache 2) Cache 3) Data. I when click on reboot (bottom right) then boot normal the Amazon logo first comes up & then the TWRP blue screen & keeps looping NO NORMAL AMAZON what do i need to do like how do I get just it to boot up in NORMAL amazon ?, Aim I all ways going to have TWRP or how do I TOTALLY get rid of it 7 just have a normal Amazon fire TV ???
[Fire TV Q&A, Help & Troubleshooting] Sus_i:
Go to wipe, advanced wipe and select 'format data'

After that try to boot the system.

If format data doesn't help you to boot, I would suggest to unlock your box, as a first (unbrick) step.

Grab the latest amonet zip file from this threads OP (it's best if you also read the OP carefully):

https://xdaforums.com/t/unlock-root-twrp-unbrick-firetv-2-sloane.4222331/

This is a quick TL/DR: Copy the amonet.zip on a SD Card, put the card into the fireTV and then boot into TWRP. Select flash, select the ext.SDcard, then flash the amonet zip file. Take a look what happens. The box should reboot into a new TWRP. Now it's time to 'format' data again. Then eject the extSD, download this file, put it onto your SD Card:

https://d1s31zyz7dcc2d.cloudfront.net/f24ae8ad77890000e6683308c8521793/update-kindle-full_sloane-36.6.6.8_user_668694820.bin

Flash this file also, wipe cache and dalvik too.

Now the old TWRP and the bootmenu shouldn't be there anymore. Instead of the menu you can now boot into TWRP with adb reboot recovery.
[Fire TV Q&A, Help & Troubleshooting] Sus_i:
Btw, if your fireOS is 5.2.7.3 or newer, you need an usb a-a cable for the unbrick solution...
[Fire TV Q&A, Help & Troubleshooting] wluap:
Wow! this is a lot to do so I will attended it on my next day off so bear with me, as the "format data" did not work.

:-( I dont know what fireOS is it, has IK can not see Amazon anymore the TMRP is still on there & that is 3.0.0-5

I HAVE ATTACHED 6 PICS OF WHAT HAPPENED when i selected "format data" does this make sense IMG_0464.jpg first and so on...
[Fire TV Q&A, Help & Troubleshooting] Sus_i:
You could try to change the filesystem of cache (if it's ext4 -> change it to ext3) and format it, then change the filesystem back to orig. and format it too. Maybe that will solve your issue with cache and let your box boot.
[Fire TV Q&A, Help & Troubleshooting] wluap:
ok but where is the filesystem ?
[Fire TV Q&A, Help & Troubleshooting] wluap:
Is this it under "Mount" .... I really am lost, please step by step would be nice
[Fire TV Q&A, Help & Troubleshooting] Rortiz2:
Run mke2fs /dev/block/platform/mtk-msdc.0/by-name/cache with ADB (or use the TWRP terminal inside Advanced -> Terminal).
[Fire TV Q&A, Help & Troubleshooting] wluap:
this is what I have on my fireTV 1) INSTALL 2) BACKUP 3) MOUNT 4) ADVANCED 5) WIPE 6) RESTORE 7) SETTINGS 8) REBOOT, have taken pics to show you what I have or haven't if I am missing anything ?
[Fire TV Q&A, Help & Troubleshooting] wluap:
Sorry just seen this..... so is this right ?
[Fire TV Q&A, Help & Troubleshooting] wluap:
Rortiz2 I have just ran the first one you gave me without the at the beginning & at the end, please see pic attached DOES that now look right ?
[Fire TV Q&A, Help & Troubleshooting] Rortiz2:
yes it looks good
[Fire TV Q&A, Help & Troubleshooting] wluap:
Rortiz2 and Sus_1 GREAT I HAVE IT WORKING at last THANKS but I still have the same problem that I first had before.... and that is its all in German the sounds on the preview of a film/TV is in German the titles are written in German & if I try to play a film it says "Internet connection error" code: PLR_PRS_CALL_FAILED (but my connection is fine) & if i try to download OS update 5.2.7.3 it does download BUT will not install (keeps looping) My current OS is 5.2.6.6

ALL my setting are setup from a NEW install & correct in English (UK) PLEASE STILL HELP ME AGAIN !!!!
[Fire TV Q&A, Help & Troubleshooting] Sus_i:
Maybe someone edited the build.prop of your system.

I would just unlock the bootloader and then flash a new system.

If you want to try this, grab the latest amonet zip file from this threads OP (it's best if you also read the OP carefully):

https://xdaforums.com/t/unlock-root-twrp-unbrick-firetv-2-sloane.4222331/

This is a quick TL/DR: Copy the amonet.zip on a SD Card, put the card into the fireTV and then boot into TWRP. Select flash, select the ext.SDcard, then flash the amonet zip file. Take a look what happens. The box should reboot into a new TWRP. Now it's time to 'format' data! Then eject the extSD, download this file, put it onto your SD Card:

https://d1s31zyz7dcc2d.cloudfront.net/f24ae8ad77890000e6683308c8521793/update-kindle-full_sloane-36.6.6.8_user_668694820.bin

Flash this file also, wipe cache and dalvik too, reboot.

Now the old TWRP and the bootmenu shouldn't be there anymore. Instead of the menu you can now boot into TWRP with adb reboot recovery.
[Fire TV Q&A, Help & Troubleshooting] wluap:
Hi

I am just about to try what you said but really I do not think I can do this I am not confident and have no experience in this, is there away I can just DELETE EVERTHING and just have a normal AMAZON MENU (NO TWRP)
[Fire TV Q&A, Help & Troubleshooting] wluap:
Also I do not have linux or a A to A cable
[Fire TV Q&A, Help & Troubleshooting] wluap:
DOESNT look like you work on Sundays !!
[Fire TV Q&A, Help & Troubleshooting] Sus_i:
The way to full stock isn't easier (i.e. the stock recovery is disabled via the prerooted rom install-script and this needs probably be enabled infront of a stock rom flash + a factory reset... There is also a brick risk if you mess something up while doing this process, i.e. it removes twrp, and for the unbrick you need an USB a-a cable and some skills opening the box to do the shorting).

No offense, but in a few days is black friday and you can get a new working fire stick for cheap...
[Fire TV Q&A, Help & Troubleshooting] Sus_i:
@wluap

Anyways, if you like to try the way to stock, you may do this:

Boot TWRP, connect with adb and run:

adb shell
manage_recovery

If you see this:

Checking current stock recovery status... NOT STOCK

Checking for reason... DISABLED

Stock recovery is currently disabled,

Would you like to enable it?

Type 'yes' to enable it, anything else to quit.

type: yes

Then push this rom to your sdcard:

https://d1s31zyz7dcc2d.cloudfront.net/f24ae8ad77890000e6683308c8521793/update-kindle-full_sloane-36.6.6.8_user_668694820.bin

but make sure that you rename the bin file to zip... otherwise it wont flash.

Flash the file, do a factory reset and then reboot into the stock rom.

Let me know what happens :D
[Fire TV Q&A, Help & Troubleshooting] wluap:
I will try anything to get my fireTV back to normal but needs to be a step by step instruction, so first you say boot TWRP thats OK but how do i connect with adb and run, I am in the menu with the 8 options install, wipe, etc NOW what ?
[Fire TV Q&A, Help & Troubleshooting] incognegro76:
If your language preferences are in German then you're going to have to change it on the Amazon website. Mine had got set to Spanish accidentally by my Puerto Rican GF and all my devices changed to Spanish after that.

Go to the Amazon website, on the top right click where it says "Hello wluap..." or whatever your name is. Scroll down past the quick icons and look under "Ordering and Shipping Preferences" and you should find "Language Preferences". Click that and change your language to English.
[Fire TV Q&A, Help & Troubleshooting] wluap:
No its not that its because I have TeamWin on it (Jailbreaked) all my settings with Amazon are fine i.e. English etc. I have no problem with my other fire stick or anything else. just need to remove this F$£^ing TWRP (Teamwin Recovery Project)
[Fire TV Q&A, Help & Troubleshooting] Sus_i:
You can connect to twrp via Network, RJ45 Port of the back... As soon as your box is in the network, twrp will show you the IP address.
[Fire TV Q&A, Help & Troubleshooting] incognegro76:
You have to install adb on your computer first.

But I don't see an IP address in your TWRP so I'm not sure if it's going to work.

You need to do more troubleshooting for the errors you're getting.

Is your LAN cable still connected?

Can you connect wirelessly once the FireTV boots up?

Are you only having problems playing videos from Prime?

Does Netflix play just fine?

Are you using a static IP and DNS (check in your FireTV settings)?
[Fire TV Q&A, Help & Troubleshooting] wluap:
Ok I have now connected it to my network via RJ45 and I have a IP address now what Sus_i
[Fire TV Q&A, Help & Troubleshooting] wluap:
I have now downloaded ADB (android-studio 2020 for Windows)
[Fire TV Q&A, Help & Troubleshooting] incognegro76:
Did you set the PATH variables like the video suggested? If not, you'll have to run adb from within the adb program folder.

Either way, you have to run adb from Command Prompt. Hit Start (the Windows icon on your keyboard or bottom left of your screen) type 'cmd' and click 'Run as Administrator'. Should bring up a black window.

Type 'adb connect <IP address>' and then follow sus_i's instructions below, starting at 'adb shell'

Instead of pushing files, if you have a card reader its way faster to just copy the zip file directly to the SD card.

Either way, download the bin file in the link to your PC. Find it in the folder and right-click on it, hit Rename and change the extension to '.zip' (Windows does not show you the file extensions by default, you have to enable it in File and Folder settings).

Once you get it renamed, move it to the SD card if you have a reader (fastest) if not, using command line window, run 'adb push C:\path\to\file.zip /external_sd/'

Once that's done, in TWRP, click Install, Select Storage and select SD Card, Click Ok, Select the zip file and click Install
[Fire TV Q&A, Help & Troubleshooting] wluap:
I have now connected my FIreTV to my PC via the RJ45 port to my 16 port netgear switch, as before I was only running it on my TV with a Bluetooth keyboard & original remote, So I have also downloaded the ADB the newest version (android-studio-2020.3.1.25 for windows) (wasn't zipped) so I didn't have to unrar it, just clicked on the green android icon it ran its own exe file, so that's on now.... but now i,m stuck again, just need to remove TWRP so I have my FireTV back to normal so I can hand it down to my boy OR flog it. sorry to ask but you do know how to remove TWRP don't you ?
[Fire TV Q&A, Help & Troubleshooting] incognegro76:
Yes but TWRP isn't the thing that is messing up your FireTV. TWRP is just a recovery program that loads before the FireOS. It doesn't control the language preferences or the network settings within your FireTV OS. We are just trying to get you to use TWRP to load a brand new stock OS and that will MAYBE fix your problem.
[Fire TV Q&A, Help & Troubleshooting] wluap:
no I didn't as it was a old video 2018 & the old zip version the ADB is 2020 setup different so just clicked on it within windows & let do its own thing & install. I'm on Windows 11 pro so just opened CMD & typed in the abd connect then the IP of the fireTV but it doesn't find, I ran from C: prompt only at first and then chanced it back to c:\Users\myname> but still not find
[Fire TV Q&A, Help & Troubleshooting] wluap:
Oh right I need know that...so what shall I do now
[Fire TV Q&A, Help & Troubleshooting] incognegro76:
Not sure about Win 11 but on my Win 10 machine it installed to the root of the drive. In cmd, type 'cd \adb' it should change to C:\adb and from there you should be able to run adb
[Fire TV Q&A, Help & Troubleshooting] incognegro76:
Once you get to c:\adb\ run the commands sus_i suggested.

adb connect <ip address>
adb shell
adb manage_recovery

If it says this

Checking current stock recovery status... NOT STOCK

Checking for reason... DISABLED

Stock recovery is currently disabled,

Would you like to enable it?

Type 'yes' to enable it, anything else to quit.

Type 'yes' then push the zip file or SD card to flash the new OS
[Fire TV Q&A, Help & Troubleshooting] wluap:
I am having no luck i cant even get the adb to run? I do have it in my download folder & installed it from there
[Fire TV Q&A, Help & Troubleshooting] wluap:
shall i remove adb & install earlier version ?
[Fire TV Q&A, Help & Troubleshooting] incognegro76:
Yeah adb can be a pain in the butt because Windows changes the install directory and you have to jump through hoops to find it. Try these instructions here:

Start by searching for where adb.exe is installed in File Explorer.

How to Use ADB or Fastboot From Any Directory on your Windows/Linux PC

If you want to use adb or fastboot from any folder on your Windows or Linux computer you can, simply by editing your computer's PATH variable!

www.xda-developers.com
[Fire TV Q&A, Help & Troubleshooting] incognegro76:
When changing directories you have to put the backslash in front of adb like this: \adb

The command is

cd \adb

You can also do it in two steps like so:

cd \
cd adb
[Fire TV Q&A, Help & Troubleshooting] wluap:
I find it without search I just know how windows works sometimes, so its in c:\users\paul\AndroidStudioProjects>

but not sure how to command to ran it ?
[Fire TV Q&A, Help & Troubleshooting] wluap:
windows has also put some in AppData so haven't a clue how to run it
[Fire TV Q&A, Help & Troubleshooting] incognegro76:
Okay you're almost there. The easiest way is to just find the adb.exe and copy everything in that folder, including the dll files to C:\Windows folder and you're done. You should be able to run adb from anywhere.
[Fire TV Q&A, Help & Troubleshooting] wluap:
Almost but not quite ..... tried \adb & cd adb
[Fire TV Q&A, Help & Troubleshooting] incognegro76:
Copy everything in the folder in this picture to C:\Windows\

Have you tried that?
[Fire TV Q&A, Help & Troubleshooting] wluap:
yes I copied all 16 files and 1 folder into the root of C: \Windows (not in a folder) but I've taken pic if it screws up windows so i can delete BUT then ran adb in command prompt BUT NOTHING ?
[Fire TV Q&A, Help & Troubleshooting] Sus_i:
Instead of adb you could use adblink prog too:

https://xdaforums.com/t/adblink-v4-7.3389826/
[Fire TV Q&A, Help & Troubleshooting] wluap:
thanks ok got that running within seconds..... that was more difficult than sorting the FireTV out, SO WHAT NEXT ?
[Fire TV Q&A, Help & Troubleshooting] wluap:
this is what I manage to find on FireTV see attached pic
[Fire TV Q&A, Help & Troubleshooting] wluap:
Have you all gone home now :-(
[Fire TV Q&A, Help & Troubleshooting] incognegro76:
Was watching football. My Saints are losing to the Titans and I cant stop yelling at the TV lol

Anyway, you're gonna have to figure out how to move the zip file onto the SD card of your FireTV
[Fire TV Q&A, Help & Troubleshooting] wluap:
aww please don't leave me hanging now :-( ....I haven't a clue that's why I started to follow your advice/help earlier today, I'm sure I've got all the tools , I've messed about with this type of stuff over the years but haven't for a while now, I just want to know what file to get and to put where etc etc, the adbLink looks good to go, got it all hooked up to my PC/network so have good control, have a empty formatted 2 Gb SD card ready to transfer what ever files it needs, but never messed about on a Amazon FireTV before, I just need some help to get it back to normal cause my son doesn't speak German or me for that matter lol "UP THE SAINTS" !! PS. OR IF SUS_i AND INCOGNEGRO76 ARE STILL ABOUT AND READING THIS ?
[Fire TV Q&A, Help & Troubleshooting] incognegro76:
All good bro

Just click where is says "ADB Shell" right there and run the command

manage_recovery

then report here what it says
[Fire TV Q&A, Help & Troubleshooting] wluap:
not much to report on the CMD side ? what do i need to write ?
[Fire TV Q&A, Help & Troubleshooting] wluap:
what do i say for the Command ?
[Fire TV Q&A, Help & Troubleshooting] wluap:
Sus_i

I've used adbLink & it seems to work (thanks) but now what do I do ?
[Fire TV Q&A, Help & Troubleshooting] Sus_i:
We already wrote you that... go a few posts back and take a look ;)

https://xdaforums.com/t/amazon-fire-tv-with-teamwin-recovery-project.4356557/post-85941119
[Fire TV Q&A, Help & Troubleshooting] wluap:
Hi Sus_i I’m sure you have thanks but I’m working at the moment & there are so many messages from before can you please send again so I can see tonight when I get home (easy version if possible)
[Fire TV Q&A, Help & Troubleshooting] wluap:
PLEASE
[Fire TV Q&A, Help & Troubleshooting] Sus_i:
If you like to try the way to stock, you may do this:

Boot TWRP, connect with adb and run:

adb shell
manage_recovery

If you see this:

Checking current stock recovery status... NOT STOCK

Checking for reason... DISABLED

Stock recovery is currently disabled,

Would you like to enable it?

Type 'yes' to enable it, anything else to quit.

type: yes

If you've done this, idk!? then download & copy this rom to your micro sdcard, but make sure that you rename the bin file to zip... otherwise it wont flash.

https://d1s31zyz7dcc2d.cloudfront.net/f24ae8ad77890000e6683308c8521793/update-kindle-full_sloane-36.6.6.8_user_668694820.bin

Flash the file, do a factory reset and then reboot...