yashsingh1/xdaforums huggingface dataset:
[Google Pixel 6 Pro] Drakonas:
On the 19th, I was having tons of trouble ordering from both Google Store and Google Fi store, with "error loading cart" errors.

I finally got an order at around 5:30PM EST. Initially before finalizing checkout, estimate was October 27-28. After checkout, estimate was November 2-3. A day later, it updated to November 3-4 and stayed there. I'm kind of miffed I have to wait an extra week, but oh well.

I checked just now and it says November 9-10 estimate. WTF. I know people that ordered their Pro after mine and got theirs today. I am so pissed right now. How are these idiots prioritizing their queue for shipments? Looking through this thread it seems random people are getting theirs pushed early and others are pushed back tremendously.

I'm a 6-year Google Fi customer. I get the feeling that the company is prioritizing their new customers instead of their loyal ones, based on my personal experience the last 2 years and the fact that the "Pixel Pass" is locked out for me since I'm already a Fi customer. Yeah, that's right. I was told by multiple customer support agents that I am not eligible for Pixel Pass because I'm already a Fi customer. I would have to use a different Google account to order it, which means everything wouldn't be centralized to one account. (meaning Youtube Premium/etc would require me viewing from the new account... so basically it's useless to me)

Suffice to say, Google seems to care literally nothing about their customers. Anyone who thinks they can trust Google should seriously question their understanding of who Google is and what they've done the past 10 years.
[Google Pixel 6 Pro] JayDog777:
Where did you purchase yours from if I may ask?
[Google Pixel 6 Pro] mrro82:
I hear you. I ordered on the 20th as all my orders got cancelled and I'm looking at 1-2 December. That's beyond crazy to slap that date on a product unless they're foreseeing supply issues in that case they should have either beefed up the warehouse or turned the pre orders off sooner.
[Google Pixel 6 Pro] ziogref:
My mate got his 2 days ago mine is due to arrive in 2 weeks (Australia).

They seem to be using overnight delivery.
[Google Pixel 6 Pro] nighthawk626:
I was thinking the same but it's already 8 months old. Maybe s22 ultra
[Google Pixel 6 Pro] marky310:
Yeah if I was to really cancel, I'd probably wait for the S22. But I really want to try something new and this seems like the best choice right now. I'll just hope the estimate gets pulled back a bit in the coming days
[Google Pixel 6 Pro] jasbur17:
I don't understand the 26th and 27th for delivery dates. I know that many people are seeing that but I thought the release date was 10/28 and that Google would be shooting for that.

I ordered from Best buy and my status says, "Get it by Release Date: Thu, October 28."
[Google Pixel 6 Pro] plasticarmyman:
Black 128gb it's saying Oct 28-29
[Google Pixel 6 Pro] gwstmar:
Ordered the white to 256 gb yesterday. After I paid, it said delivery in Oct 27/28. The email also confirmed this. Today when I went to look, it got backed up to Nov 3/4. Ordered in the US. Attached photo shows the email on top, and the updated order status on the Google store. 😭
[Google Pixel 6 Pro] cultofluna:
6pro stormy 128gb

Ordered on store.DE, delivery Okt 28

Living in the Netherlands
[Google Pixel 6 Pro] 400ixl:
28th is the physical retail store launch date, no reason pre-orders online can't be delivered before that date.
[Google Pixel 6 Pro] kazemitsui:
Black pro 128gb oct 29/30 not shipped.

buds shipped delivery 25-29 lul

going to seattle.

One thing I am surprised about with Google is that they can't get the phone to you on launch day... I got my wife a 13 pro and apple with their standard free shipping can get it to you on launch day. Why can't google............
[Google Pixel 6 Pro] spotmark:
I ordered during the presentation and HAD a delivery estimate of 10/28 - 10/29. This morning it changed to to 11/04 - 11/05.
[Google Pixel 6 Pro] Birdsfan:
Ordered the cloudy white 256 pro at 4:00pm edt after battling the error codes for 3 hours. Originally had a delivery of oct 28-29, checked this morning and now nov 3-4...Hopefully this changes and I get the phone next week.
[Google Pixel 6 Pro] AhsanU:
I ordered around 6 pm on launch date, Sorta Sunny. Originally showed an October 27th-28th delivery, now it's showing December 15th-16th.. yeah..
[Google Pixel 6 Pro] Atmazzz:
Buds delivery pushed back 26-27 now.
[Google Pixel 6 Pro] zetsumeikuro:
I hit the store at 10 am PT to try to get the device but was greeted with 500. After 3 hours of trying to place my order and the store deicing if it had any stock or not. I managed to grab a 512 GB Pro without the buds since I didn't think it would even go through. Had the phone removed from my cart at least 10 + times. But the miracle happened at 12:52 PT for my 512GB. Then I placed the order for a white 128GB for my lady friend and both will be coming on the 27th-28th to Arizona. I'm going to call Google support later on and see if they'll give me store credit for the buds. Considering what a trainwreck this release was I'm sure they'll be happy to oblige.
[Google Pixel 6 Pro] spotmark:
Wow! If you order now, delivery estimates are the end of January. Guess I should have ordered two. One for resale.
[Google Pixel 6 Pro] Birdsfan:
Are you calling a number or using the chat? I cannot get through to the chat feature to complain about not getting the free buds.
[Google Pixel 6 Pro] znel52:
I'm still holding at Oct29-30. Mannnn hoping I don't get pushed back.
[Google Pixel 6 Pro] zetsumeikuro:
I'm requesting a call via the Google store or you can even do a chat. Click the question mark to the left of the cart icon. Then there's the blue contact us near the bottom of the screen. Click on that and answer the questions and you can request a call or do a chat. I've been waiting about 30-40 minutes so far and still haven't gotten a call yet. I'm assuming they're going to be swamped for a while.
[Google Pixel 6 Pro] gwstmar:
Super awesome news. Now my order is being pushed back to November 10/11. I sure love a good wait. 👍
[Google Pixel 6 Pro] scottb908:
from another thread, customer service was advising them to replace the order and cancel the one without the buds
[Google Pixel 6 Pro] DeMiNe0:
The first one I ordered 512gb black was Jan 12/13. I canceled when I realized I didn't get the earbuds. This was at like 8pm EST?

Trying to reorder today.
[Google Pixel 6 Pro] Birdsfan:
EF THAT! What a bunch of bs, so I can get the phone in 2022? I guess I'll keep the order as is and hope it doesn't slip any further.
[Google Pixel 6 Pro] Guyinlaca:
Black 512 originally showed Dec 14, now shows Nov 16. Hoping they keep moving it closer.
[Google Pixel 6 Pro] livinitwarrior:
Ordered at around 4pm on October 19th. 512gb unlocked, initially set to deliver tomorrow, then Oct 29-30, and bumped out twice more, now at November 5-6 delivery.... Warehouse hasn't even acknowledged it yet
[Google Pixel 6 Pro] livinitwarrior:
S22 has a smaller battery than the 21 though, heads up
[Google Pixel 6 Pro] marky310:
Well I'm not going to cancel my Pixel order. Just thinking out loud
[Google Pixel 6 Pro] Drakonas:
Google Store. I couldn't get the Fi store to cooperate. I am considering to cancel honestly with how I feel treated as a customer.
[Google Pixel 6 Pro] JodyBreeze901:
The Google Store was crashing like crazy for me so I had no choice but to go to Amazon (plus I had the gift cards as well). That delivery date I got is ridiculous though.....I can't wait that long for my phone. Not with this piece of junk Galaxy S9.
[Google Pixel 6 Pro] guitarman584:
Ordered the Pro 128GB in black on 10/19 at 12:30pm. FedEx website, as of right now, says Sunday. FedEx mobile app says Monday. I hate Fedex.
[Google Pixel 6 Pro] blackroseMD1:
San Diego, California.
[Google Pixel 6 Pro] Bristae:
Got mine today.... 6Pro Stormy Black 256G Fi... Crazy thing... No Email. Store site said expected delivery 27th-28th but it didn't show it shipped as of this morning (27th) I went to work thinking I was screwed. all day, nothing, I came home and it was on my doorstep! Store site now says it is DELAYED!!! What the HECK??!! I checked the tracking with Ontrac from the number on the box, it was delivered at 12:28PM today. I didn't get home until 4PM and it shipped yesterday! LOL Google is doing SO WELL this round!
[Google Pixel 6 Pro] le_avion:
I ordered the 6 pro on the evening of introduction day. Shipped Oct 25 and was supposed to be delivered Oct 26-27. It is still stuck at FedEx together with other shipments shipped to me via FedEx. FedEx from the most reliable company became now horrible. 5 out of 5 packages were or are delayed.
[Google Pixel 6 Pro] marky310:
Lets hope we all got your luck
[Google Pixel 6 Pro] wgrant:
Waited on hold for chat (1.5 hours) for this reason specifically. Reason they gave is that orders are processed in the order they are received,which obviously is crap. My order started as 10/27 or 10/28 after placing and after 2 adjustments I'm at 11/2 or 11/3. My charger "shipped" Monday but has just been a label created till I spoke with the rep. They said delivery is 29th but magically FedEx tracking updated while chatting and it says 28th. The numbers are everywhere and I don't expect to see my phone before mid November at this rate. I did get $10 in store credit for the conversation because of my "delay". I tried to explain that I can show that others that ordered AFTER me have already received theirs but he insisted that they are processed by the order they are placed depending on the location they ship from. Seems more like the warehouse just grabs random orders and processes them instead of by order number for shipping location.

Just some insight for you so you can avoid waiting for chat and getting nothing.
[Google Pixel 6 Pro] JayDog777:
Oh dude, was it that bad? I'm a TMobile customer and was toying with the idea of getting the Pro. But wasn't sure how easy it was to get ahold of either Model.
[Google Pixel 6 Pro] PabyK:
Pre-Ordered Stormy black 6pro on October 20th and got it yesterday (27th Oct) as mentioned on the order ..
[Google Pixel 6 Pro] easy9:
Mine arrived this morning. Black Pixel 6 pro
[Google Pixel 6 Pro] ctonylee1965:
Mine stuck as well. Get this, "Updated Delivery Tuesday 10/26/21" "Initially Expected Wednesday 10/27/21". I guess they went back into time to screw up my delivery.
[Google Pixel 6 Pro] Drakonas:
Yeah that is complete BS. I have a friend that ordered the exact same color and storage size of the Pixel 6 Pro as I did, and from the same store (Google Store). He's a new Fi customer and I'm a 6-year-long customer.

His order was made an hour AFTER mine, and his phone was out for delivery TODAY, while mine has been delayed 2 weeks at this point. That is a complete lie or the warehouse is not following procedure.

EDIT: Actually my brain has been fried. His original order was cancelled. He did another order at minimum 5 hours after I ordered and that one went through. So yeah, further proves how much BS this is.
[Google Pixel 6 Pro] Google_is_the_Higgs_Boson:
I ordered my the 19th. It gave me a Dec 4th delivery date. It now says "Your shipment was delayed. We're working to get it to you soon and will email you when it's on its way." I have no idea, other then that Dec 4th date. I ordered 2 Pixel 6 Pro Stormy black 128GB versions. I already got my phone cases.
[Google Pixel 6 Pro] RetroTech07:
P6P, Black 512GB delivered today! Until I get my case it's staying in the box as it's the last thing I need. I expect it by Friday. Happy days ahead!
[Google Pixel 6 Pro] miloshsk:
In the UK. Ordered 22nd Oct, delivered yesterday, Stormy black 128GB.
[Google Pixel 6 Pro] droidrev71:
Pre-Ordered 3 hours into the huge mess on Google Store. I live in Illinois and mine is coming from CA. Go figure! Since FedEx is on a roll, I'm just waiting for the paint to dry. Delayed shipping again from FedEx. 5 out of my last 6 FedEx deliveries have been late. Anyways, delivery date was scheduled for 28th. FedEx has the final say. Black 256.
[Google Pixel 6 Pro] BX2MD:
I ordered mine on Oct 22 from the Google store and my delivery date is stating December 2 stormy black
[Google Pixel 6 Pro] znel52:
I'm supposed to get my phone tomorrow but it is still in California and I'm in North Carolina so I don't have a lot of faith right now. I mean I guess they could fly it from Cali straight to NC but that isn't usually how things are done. Hoping maybe the tracking just isn't getting updated and it shows up anyways like what happened to a few others. I think I will probably end up having to wait until next week though.
[Google Pixel 6 Pro] TonikJDK:
Well, mine was due today but when it left Carol Stream they put it on the wrong truck and it went in the wrong direction. Now saying tomorrow but it is marked as "Potentially delayed" which is usually very bad. While I am certainly sad, it isn't the end of the world.
[Google Pixel 6 Pro] bradhoschar:
Just ordered mine from T-Mobile. Why not? It's $900 off, and I can finally get rid of this OnePlus 8 Pro....

Looking like mid-November for me. Hopefully, all the rooting issues will be figured out by then!
[Google Pixel 6 Pro] xray49er:
Fed ex screwed me too, Then when I called they blatantly lied to me. I was not receiving any updates So, when I called their automated service told me only a label has been created and nothing else. I knew that was wrong so I finally was able to speak to a person and he told me the phone was out on a truck but that service center had delays due to the storms in New York and they would deliver last night. I told him the phone was being delivered to my job and we have two fed ex deliveries everyday and both were made. He then said don't worry the phone is in new York and they will try again today. So last night around 6: 30 I got an update from fed ex saying the phone arrived in Jersey. the phone was never in new York it just took extra time from carol stream. Sorry for the long post I just want my damn phone /End rant
[Google Pixel 6 Pro] znel52:
FedEx is terrible.
[Google Pixel 6 Pro] LucentPhoenix:
Ordered mine from the Fi store on October 19 at 06:35 PM, and received them yesterday (October 27).

Stormy Black 128 and Sorta Seafoam 128
[Google Pixel 6 Pro] onfire4g05:
Ordered mine Oct 19 around 3:30CT from Best Buy.

They said they MAY ship it between now and Monday. If they haven't by Nov 10, they'll cancel my order.

Meanwhile, I JUST bought one for the wife from Visible. Says it'll be here tomorrow.

Pretty ticked off.
[Google Pixel 6 Pro] vibrantliker:
as I wrote earlier, mine went from Carol Stream, IL - down to Ocala, Florida, instead of going directly to Boston.

Now it's in Orlando, hopefully that's where the fed ex plane is to get it up here!
[Google Pixel 6 Pro] TonikJDK:
Lol, they went right past Louisville KY, which is the main air hub for FedEx. All planes go there, then unload, sort them reload and fly back. Amazing operation, when it works.
[Google Pixel 6 Pro] vibrantliker:
doesn't make sense when they screw up
[Google Pixel 6 Pro] stuff:
My order says

which sucks. It previously said Oct 29-30. So MAYBE it ships today? I already received my Pixel Buds back on Oct 22. They shipped quickly.

I ordered 128GB Sorta Sunny.
[Google Pixel 6 Pro] JodyBreeze901:
Anyone else order their device from Amazon? Or am I the only one.
[Google Pixel 6 Pro] stuff:
I have an order for Amazon, and it says

I have no idea if this means this Tuesday, Nov 2nd or Tuesday Nov 23rd lol
[Google Pixel 6 Pro] JodyBreeze901:
Oh wow......here's mine
[Google Pixel 6 Pro] stuff:
At least yours says when its arriving. Mine just says "Tuesday" lol. So they are saying it is shipped 3 weeks sooner?

Guess I'll find out come this Tuesday.
[Google Pixel 6 Pro] mrro82:
Anyone have their purchase total changed on their card? I bought the buds and phone at the same time. Now my card is just showing the buds being purchased. I checked the order status and the phone is still there.
[Google Pixel 6 Pro] ethun:
Wow I think I have everyone beat.

Ordered on the 25th, Est Delivery Jan 21.
[Google Pixel 6 Pro] Dave Lister:
Finally was able to order an unlocked 512GB P6P today after trying since the 19th (of course I missed out on the free earbuds), estimated delivery date is January 19-20. Definitely disappointed in the pre-order experience.
[Google Pixel 6 Pro] Ultimoose:
Been a long time since I've been here but just a general PSA if you haven't gotten one of the 256 / 512s and are trying, it looks like they're doling out a few units every XX minutes based on my painful attempts to get one. So just keep reloading the page. Based on today's stock showing up and disappearing it seems like every 30 minutes to an hour but not on the hour they release a few more to the mobs at the gates with 256's far rarer than 128's and 512's practically made of unobtanium.

But finally after the last few days of seeing 3 times 512's show up as in stock and then error out before I could click order I was able to successfully get through the entire order process and get a 512. Of course no free buds but whatever. I even added my CC to my account so I wouldn't be slowed down by that. :)

Delivery date is "By Jan 21-22" for an order placed at 1:00 p.m. CST 10/28/21.

If you're not dying for one and you want free stuff I'd say wait for Black Friday / Cyber Monday, I would suspect the free buds offer may come back. I doubt the price will drop that soon even for the season.
[Google Pixel 6 Pro] stuff:
What were your issues placing orders? The store was definitely busted on the 19th, but about 5 hours later was completely resolved.
[Google Pixel 6 Pro] Dave Lister:
It was almost always out of stock, and the two times before today I was able to get through the selection, I got a pop-up saying there was an issue adding it to my cart.
[Google Pixel 6 Pro] znel52:
Just venting some more. FedEx received my package late Monday night 10/25. Delivery is scheduled for tomorrow and there hasn't been a tracking update since they received it Monday.. FedEx be making me angry.
[Google Pixel 6 Pro] stuff:
Am I the only one that ordered on oct 19th around like 4PM CT and my delivery date disappeared (just reads out delayed)?
[Google Pixel 6 Pro] mohan_kr:
Well, hopefully I get my unlocked CW P6P 256GB, ordered today on BB says pick up Nov 3, fingers crossed..This was after multiple tries at pre-order from 21st...yikes what a nightmare.. We will see if BB reneges on the delivery date..what an epic fail by google..Of course now BB site says sold out on all P6P models..
[Google Pixel 6 Pro] 2015Ducatimulti:
I ordered around about 6:30 pm est for the 6 pro stormy 512gb and my Delivery date has jumped around and right now says Nov 5-6 for delivery
[Google Pixel 6 Pro] stuff:
Mine just has some "delayed" message without any date now. So annoying.
[Google Pixel 6 Pro] 2015Ducatimulti:
that sucks, hopefully it changes what was your original delivery date?
[Google Pixel 6 Pro] stuff:
Originally it was Oct 29-30.

I messaged Google support and they said they "escalated" and will email me when the team gets more information.
[Google Pixel 6 Pro] 2015Ducatimulti:
yeah mine was originally was Nov 12-13 then it jumped around to Nov 2-3 and Nov 4-5 then back to the Nov 12-13 and now for the last 2 days its Nov 5-6.
[Google Pixel 6 Pro] Norma Stitz:
Bummer. I was excited to get a day 1 order through Best Buy, but now realize they use Ontrac to deliver. Estimated delivery is today with a few hours left, but the last scan was 3 states away. Based on previous experience with Ontrac, I suspect Pixel 7 rumors will be out before I actually sort out the impending missing item claim and get a refund processed.
[Google Pixel 6 Pro] Atmazzz:
My phone has been sitting at FedEx in Carol Stream, Il. since 2:19am this morning and hasn't moved anywhere. Supposed to be delivered tomorrow in NC. :unsure:
[Google Pixel 6 Pro] ThatKasper:
Pixel 6 Pro 512GB Stormy Black from Verizon. Ordered 10/19, arrived today (10/28)
[Google Pixel 6 Pro] mac796:
Mine as been sitting there for 3 days
[Google Pixel 6 Pro] vibrantliker:
I'm in Boston
[Google Pixel 6 Pro] armandocorti:
Mine was supposed to be here today... but now is....
[Google Pixel 6 Pro] vibrantliker:
At least it's on time! Lol
[Google Pixel 6 Pro] Mahapederdon:
TMobile says shipping today but no go. Chatted with a girl and she gave me the canned speech about what a loyal customer I am and she'll make sure mine goes out asap. Haha. I called a TMobile store near me and the kid said they don't get released til tomorrow and they should have some then. I briefly thought about cancelling and going to try and buy one but it's just a phone, so I'll grow up and wait.

Edit. Just got confirmation
[Google Pixel 6 Pro] ajsmsg78:
I ordered my P6 Pro on the 19th direct from Google and was supposed to receive it today but FedEx is being FedEx and it's now in a pending state with no delivery ETA. I expected this to happen as everything FedEx I get is never on time but hopefully in the next day it two it will arrive. Also I'm hoping I don't have to sign for it but I've never been a big fan of FedEx.
[Google Pixel 6 Pro] Atmazzz:
"Want to know when your package will arrive? It doesn't matter with FedEx."
[Google Pixel 6 Pro] KOLIOSIS:
I reached out to T-Mobile's T-Force on Twitter about 45 minutes ago. Coincidence or otherwise, about 30 minutes later, my 10/19/2021 pre-order is now showing shipped (UPS), w/an ETA of 11/02/2021.

Probably around the same time as yours went live, shipping from Louisville, KY
[Google Pixel 6 Pro] djhotsauce:
I'm on Twitter with them now. 2days ago, ship date went from 10/28 to 11/12-18. I checked today and it changed back to 10/28..

🤷🏽‍♂️🤷🏽‍♂️
[Google Pixel 6 Pro] Mahapederdon:
Now we can start refreshing the ups webpage 100 times a day instead of the T-Mobile page. Son of a...
[Google Pixel 6 Pro] wgrant:
I'm seeing a lot of people saying theirs is showing pending now after label creation and days passing or delivery dates getting pushed back. Oddly enough it looks like it's shipments from Carol Streams. I'm beginning to think some orders went to the wrong second stop instead of proper destination or just never existed and labels were made with no items to go out. Maybe there was a bad batch and they pulled them, which would account for the issues and lack of shipment updates.

Additionally FedEx is updating Google but not their site. I had my charger show as label created for 2 days then changed to pending. Talked to Google rep and they gave me updated delivery information for the 29th and magically it updated on FedEx site as 28th delivery during the chat. Believe it or not I received my charger today. Stuff is all kinds of messed up with these shipments. Seeing all the negative info being reported is making me anxious. It's like when the P5 released and the screen separation was being talked about heavily. I got lucky and had no issues. I also didn't have to wait this long for my P5 after preorder as well. Annoying for a giant organization like Google to handle things this way. Really shows their customer value and appreciation.
[Google Pixel 6 Pro] Carousser:
Fedex is taking their sweet time with this delivery. Supposed to have been here the 27th according to them.

Picked up at at Carol Stream, IL 12:00am on the 26th.

"Arrived" at Carol Stream, IL at 12:47am on the 27th.

In transit in Hammond, IN at 8:38am on the 28th.

In transit in Perrysburg, OH at 10:38pm on the 28th.

It has taken ~50 hours for this phone to travel 250 miles. Timezone is in EDT.

Now Fedex just says the delivery is "Scheduled delivery: Pending", whatever the hell that means.

The buds shipped before the phone, and they are still at Carol Stream. Looks like I am but one more person in this boat.
[Google Pixel 6 Pro] ZooBaAr:
Fedex absolutely sux.

Mines coming from CA

Scheduled delivery:​

Wednesday, 11/3/2021​

Sorta sunny 128 ordered as soon as the WWW let me :-/

Oh, I got an email saying if I missed the buds, I could order NC as soon as they send me the next email. cool