[Huawei Developers] PescaDaTreta:
((update) ive not found one until now but aparently some samsung phones have this issue too not only huawei. getting gray hair over this :(

Aparently as staded from streamlabs support there are some sansung phones with the same problem to

quote "It's hard to narrow down where the issue is, but it definitely isn't the phone itself necessarily. Samsung users have had the same problem, so it's something between the operating system, Youtube, and Streamlabs. I will say, however, that this doesn't happen with Twitch or Facebook." )

Hi all!! Hope im posting this in the right place

I'll try to keep it as simple as possible, but aint going to be easy, I'm out of options and really need help please or some kind of advice.

Simpton's are cracking/crackling audio like static discharge pops with built in device microphone/audio or any other micro or audio being streamed to YouTube with StreamLabs app or similar app, that have on screen alerts, layers, chatbot ETC... I only know of “streamlabs” and “stream elements” I believe there are not alternatives to this apps to my knowledge, if you do so, please comment or dm me thanks. I will test then..

For most tests I use streamlabs app since similar apps that I know of at this time have the same issue, no point in testing then all extensively on all phones etc.

It happens when livestreaming to YouTube and only YouTube, even if I stream simultaneously to YouTube twitch and Facebook, it still only happens on YouTube.

Of what I could think of to test, no matter what settings on the device, settings on streamlabs app, YouTube studio, or a combo of then that I could came up with, it does not make any noticeable difference and also from the mobile phones i managed to test, i only detected the fault on Huawei mobile devices YouTube combo in previously mentioned apps.

Link Example of crackling sound with Huawei mate20 PRO (my last stream) https://youtu.be/2va3e7803U803U8

Other streaming apps most simple ones not similar to the ones I previously mentioned, some do work fine, as far as audio goes, YouTube official app included, but without joy for me, since they lack many features or the set of features, I need.

Mind you I have a Huawei P10 and a Huawei mate20 pro with the last being the prefered to stream, and it was not always like this and until sometime last year there was no problem of this kind.

What I did test so far...

I realize that no matter what app settings or app of this kind I could use, the problem is always present, so most tests I've done on others mobile phones then not my own, are either on streamlabs in the defaults settings 720p at around 3500 bit rate or in fullhd 1080 at 6000 bitrate witch is close to what I regularly use, with normal lag time and variable stream keys on YouTube as default too, despite it never made a difference, and also with phone systems up do date at the time I tested to the best of my knowledge on defaults settings too (display store phones tho).

I've tested as above, Huawei, Samsung, Xiaomi and Oppo

Tested phones with crackling audio issue examples links : (ALL Huawei not on purpose)

-Huawei mate20 Pro https://youtu.be/2va3e7803U8

(mate20 one is my last fishing stream really really bad audio already posted)

-Huawei P40 lite

-Huawei P40

-Huawei P40 PRO https://youtu.be/iPFIV-sRJgk

-Huawei P10

Huawei is the only phone brand I could detected the crackling audio issue, and all that ive tested show the same symptom.

Tested phone brands with no crackling audio issue, example links :

-oppo find x3 pro https://youtu.be/u5zRtwa1Uhg

-Samsung s21 ultra 256gb

-Xiaomi m11 5g https://youtu.be/LHbOurc6FSk

-Xiaomi mi 10 T lite TEST https://youtu.be/fZfVqTjp79M

-Xiaomi red mi note 7 https://youtu.be/a8v6g_8Nuo4

Could not find detect the same issue as found on Huawei on any other brand that I have tested so far, all brands besides Huawei seemed fine.

Still testing on my own phones, p10 and mate20 pro, I managed to emui rollback the p10 thru a few versions testing each one up to android 8 with no avail also done a factory reset , still the problem was there. (Mind you I'm no tech guy just trying to troubleshoot this)

Funny enough or not at all, i could not test rollback from emui 11 to 10 on my mate20 pro, apparently a known issue with hisuite displaying “no internet connection check your network” or similar message problem, despite I did it on the p10 same pc same cable just different phone, tried all solutions for it I could find online like disabling my firewall in “DOS”, tried different pc too, but with no luck.

Whats up with that too?

Even so I don’t believe rolling back my mate20 pro will solve this problem because I did manage to rollback with the p10 and no joy. Or maybe not.

But hey what do I know... I know of other streamers on YouTube with the same problem too but not many tho.

with my own phones with no avail, I've tried from downgrade to several old streamlabs versions to rollback the phone emui on the Huawei p10, tested all settings, resolutions, bits rates, stream keys, 30 and 60fps, all audio options on the app.

Tried to change between stream lag times option on YoutubeStudio also variable and fixed stream keys, I'm probably forgetting a lot of stuff I tested.

Also, a while ago after the problem started, I notice that streaming in 2k would solve the problem, but after a short while in time the sound glitch appeared too in 2k.

Don’t think it is a matter of options or combo of then that's causing or either going to solve the problem.

Why only YouTube?

Why all Huawei I've tested and no other brands?

Why it was ok when I bought the phone for almost a year or so it worked fine including my p10 and mate20 pro also, and all of a sudden, the crackling started?

Why rolling things back does not solve the problem?

Why not all streaming apps?

Hope to hear someone's opinion on this, and thank you if you have read this far... will post any updates on this on my side thru editing this one.

Best regards

(updates)

Aparently there are some sansung phones with the same problem to