[General Questions and Answers] Cannon_Foddr:
Details:

Motorola One Vision (unrooted)

Android 10

Android Security patch level: 1 July 2021

Google Play system Update: 2021-06-01

Play Store Version: 26.3.16-21 [0] [PR] 385196941

Device is Verified

Firstly, before anyone say 'Search' I already have - & none of the posts I've found have the same problem as I seem to have.

Most of these posts are of the sort of 'Why can I not update/Download via Mobile Data' - My problem seems to be the complete opposite & this has been happening now for ~ 5-6 days

I seem to be unable to download/update SOME apps from Google Play via 'WiFi' yet using 'Mobile Data' the same apps will download/install just fine (although very slowly) - but since I don't have a 'Free Data Plan' it costs me each time I try

I have tried all of the following tips that I've found on Google searches as well as here on XDA

- Check Your Connection:

I have tried both 5Ghz & 2.4Ghz Wifi Connections. All seems OK - I am able to download some apps from google play via 'wifi only' on both channels but when trying some other apps I'm stuck at 'Pending'. For example Moon Actives 'Coin Master' game will not download (stuck on 'Pending') but their other game 'Pet Master' does download & install via WiFi just fine

I have try setting Google Play to 'Download over any network' & 'Wifi only' & nothing changes - Same problem

- Check your Storage & SD card

Checked & have 29.77 GB used of 128GB (internal) & 12.58GB used of 32Gb (SD card)

I have even formatted the SD card (after backing everything up first of course) just in case there's any problem with it like a corrupted chunk or something

- Check for Pending updates/downloads

Nope. since I had it to 'Don't Autoupdate' I checked the list & there's no Updates waiting & no other Apps trying to download

- Download Apps through your Browser instead

Tried this & although it says 'Will install on device soon' - it never happens

- Clear Google Play Cache/Data

Done this as well as the other apps suggested in Google searches (Play Services, Download, Download manager etc)

- Check for System Updates

As far as I can see the phone is fully updated with latest security & Play store is showing 'Google Play Store is up to date'

even though I see that on apkmirror there seems to be a 21.26.20 version whereas I assume mine is the 21.26.16 version (shows as '26.3.16-21 [0] [PR] 385196941') but tapping the 'Play Store Version' tells me that my version is up to date

- Remove / add your Google account

Done this, nothing changed. Had to set everything up again, some of my paid apps needed verification - which on some I had to uninstall/Re-install (via 'WiFi' BTW) to get them to register - such as Tasker

- Uninstall/Reinstall Play Store Update

Did all this - did have a problem when I uninstalled updates where it came up with a 'Google Play Store Error DF-DFERH-01' but first time I had this Removing/Adding my account fixed it & on other occasions I just waited for ~20mins & it fixed itself

- Disable Battery Optimization

Turned it off - tried: No changed. Turned it on - tried: No change

- Disable your VPN

Don't have one & it's turned off anyway

- Time & date don't match

Checked this & tried both 'Set by Operator' & 'Manual' - no change

- Turn off your Bluetooth

Yeah I did actually find this as a 'possible cause' for Play store Pending faults'. As you can guess did this - no change

- Reset App Preferences

Did this & of course I then had to go through all my apps to give them access to SD card/location etc

- Restart your Device

Yep - Done that every time I tried something out

- Boot into safe mode

Did this even though I've not seen it mentioned just in case another app was causing a problem. Guess what, same problem

- Try a different Phone

Dug out an old Huawei phone & tried - the same thing happens . Apps like 'Coin Master' get stuck at 'Pending'(this isn't the only app I had trouble BTW) but 'Pet Master (& other apps) worked just fine

- Try a different account

Now THIS was a surprise (I had to use my Mothers phone to try this out - this is a Motorola as well).

Coin master started to download after ~20seconds. I cancelled this ~1/2 way through so I don't know if it got 'stuck' anywhere else like on actual Installation

What I HAVE NOT DONE:

- Factory Reset the phone (since the problem still exists on another phone I can't see the problem being the One Vision)

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Looking through the above it looks as though there's something wrong with my account, however if some apps can get downloaded over WiFi without any problems but there's some that won't over WiFi but will over Mobile Data then HOW can there be a problem between Google and My Account ??

Can anyone shed some light on this problem of mine

I have also noticed through my Searches that 'Google Play Downloading Pending' seems to be a regular bug, since some posts I've seen are date back as far as March 2018 - so maybe I just have to be VERY patient & hope Google sorts themselves out)

Thanxs in advance