yashsingh1/xdaforums huggingface dataset:
[Samsung Galaxy S21 Ultra] Beefheart:
Extremely irritated. I have my UK network provider refusing to perform a paid screen replacement due to Knox being tripped after my 8 year old son dropped and cracked it. This makes no sense to me. If it was a hardware fault that had started for no reason and required a free repair under warranty, I could understand. I've unlocked the bootloader and rooted the phone, I did this on the understanding that Samsung or my provider might refuse to fix the phone under such circumstances. But a paid repair? WTF? I'm paying you to do it, what does it matter if the Knox flag is tripped. Fortunately, a friend used to work for Samsung as an engineer so I've sourced a touch screen assembly for £260 which is only £30 more than the provider was going to charge and he's going to perform the swap free of charge.

Suffice to say I won't be purchasing a Samsung handset ever again (or any other device by them) and as soon as my contract is up I'm moving to another provider. Obviously, neither will care one iota that they're losing me as a customer, but the idea that I can't root a device I purchased without a permanent hardware flag being present is abhorrent. No issue with Samsung Pay etc not working when rooted, but allow the user to put the device back to full factory stock FFS. No other manufacturer does what Samsung does.
[Samsung Galaxy S21 Ultra] enigmaamit:
Agree. That e-fuse thing is a really nasty trick by Samsung.

Unfortunately the majority of Samsung's customers dont even know or care what rooting is, let alone delve into Knox and e-fuses etc. I'm sure they're aware of it. But our outcries don't cost them money and they will conveniently ignore us unless there's a big enough number of perople who care about this stuff and make a representation at some legal forum.

End of the day, the sad fact is that as long as their sales don't suffer, or they aren't slapped with massive fines, they have no reason to change any of their policies.
[Samsung Galaxy S21 Ultra] Beefheart:
It's been in place for years now, but this is the first time I've fallen foul of it. After 6 months back in 2016 my S7 Edge developed the dreaded green line down the display screen fault that was common with the early generations of curved Samsung displays and I sent it back for repair despite my Knox flag being tripped. They replaced it with a brand new phone free of charge. I can only presume they're now being a log more vigilent.

The upshot is that, in the UK (not sure where other countries stand with this), if you root any Samsung handset, don't expect a repair to be performed by any approved Samsung repair center. And that includes paid repairs. You need to source the part and do it yourself. This isn't too bad for the more modular parts like screens. But I'm not even sure some of the other parts are even available to buy if your S21 Ultra develops a more serious fault. It looks like someone could easily end up with a brick they can't repair or even pay to be repaired.

So nice one Samsung, you're no better than Apple these day.
[Samsung Galaxy S21 Ultra] dezborders:
Presumably you rooted and flashed a custom ROM, which tripped knox?

Hopefully the 1st post for whichever ROM you flashed contained a BIG BANNER telling you 'warranty void' and "dont blame me if you brick your phone?" in the process.

Avtually.. plenty of vendors invalidate the handset warranty if you unlock bootloader and flash custom ROMs. (HTC always did this - god reset their soul). Its is not "ethical" or "fair" perhaps but it is common industry parctice and is definitely not illegal.

Always be fully aware and accept that warranty status is most likely voided if YOU CHOOSE to unlock bootloader/root/flash custom ROM

Zero point in posting an angry thread on internet Forums for something you chose to do knowning the potential impact to warranty,
[Samsung Galaxy S21 Ultra] bromonano:
My dear, the man says that he knows that his phone is OUT OF GARANTY and want to pay for the repair ,but samsung refuses...
[Samsung Galaxy S21 Ultra] Beefheart:
Presumably YOU read my opening post before quoting and responding to it. But IT appears not.

Let me help you out. There is a substantial difference between refusing warranty repair if the handset goes back with the bootloader unlocked and/or the phone rooted, and permanently flagging a device as having been unlocked and rooted at some point so as to refuse repair even if it's returned with the bootloader re-locked and a stock rom flashed. HTC devices (and all other manufacturers to my knowledge) could always be put back into a complete factory state, providing the fault with the device wasn't such that prevented it being done, and the warranty was then honoured. With Samsung Knox, tripping is permanent.

And READ please before responding to someone. I never said I expected a warranty repair, I've owned enough Samsung devices to know tripping Knox can well result in a refusal if a handset develops a fault and I rooted my S21 Ultra knowing this. But I DO expect to be able to pay for a screen replacement if it ends up being damaged in an accident, Knox flag or not. Hence my annoyance.
[Samsung Galaxy S21 Ultra] dezborders:
Try and see it from the manufacturers' point of view... they have no idea what software you have run and what root level functions you have used . .e.g. CPU overclocking, and other out of spec HW settings - things that could protentially damage the hardware.

Once you - the customer - choose to unlock bnootloader and / or root a device you give up your right to manufacturers warranty.

Don't pretend you did not know this before you did it. This was your decision so be a man and accept the consequences.

Big boys don't cry.... well maybe the Snowflakes do... ?

P.S.

Standard warning text on almost every root or ROM thread:

* Your warranty is now void.

* I am not responsible for bricked devices, dead SD cards,

* thermonuclear war, or your getting fired because the alarm app failed. Please

* do some research if you have any concerns about features included in this ROM

* before flashing it! YOU are choosing to make these modifications, and if

* you point the finger at me for messing up your device, I will laugh at you.
[Samsung Galaxy S21 Ultra] dezborders:
Why should manufacturer be forced to repair a warranty voided device?

The OP made a consious decision to root and give up his rights to manufacturer support.

See my previous reply to OP expaining WHY manufacturers should not be expected to repair rooted devices.
[Samsung Galaxy S21 Ultra] Beefheart:
Right, so it's more a comprehension issue you have, rather than an outright inability or refusal to read? Or perhaps you not quoting the final paragraph in my last post was deliberate so you could continue with your strawman?

I'll make this simple. I'll even use bullets to make things easier.

I'm NOT expecting a warranty repair, I'm fully aware my phone warranty was voided when I tripped Knox. And furthermore, it's not a warranty repair anyway given that the screen was damaged.

I AM expecting to be able to pay for a repair, with any costs Samsung or my provider incur to be passed onto myself, EVEN IF THE WARRANTY HAS BEEN VOIDED OR HAS EXPIRED.

There we go, nice and simple. In short, you seem to be confused between a device being repaired under warranty, and a device being repaired with the cost being passed onto the user. If it was a warranty repair being refused, this thread wouldn't exist.

I hope this helps, I really can't make it any easier to understand.
[Samsung Galaxy S21 Ultra] Beefheart:
Anyway, onto better news, the new screen assembly arrived today, and I have a genuine S21 Ultra gasket arriving tomorrow which means full IP68 should be maintained once the rear panel is put back on.

Should have it up and running by close of play by Thursday and it can't come a minute too soon. I've been on my work iPhone Xs dual simmed with an eSim for the last 10 days. Horrible phones, really makes you appreciate Android and the freedom it comes with.
[Samsung Galaxy S21 Ultra] kipue:
Bad adventure indeed.

I think someone at Samsung decided that warranty void IS warranty void, no exception at all. And you got caught in this bad situation...

Maybe because of covid times, they need to be so much stricter to save manual labour time ?

I agree with you that a software non issue should not impact a hardware issue, but since when "should not" have done anything about all that ?
[Samsung Galaxy S21 Ultra] haobiao009:
Man... you really need to learn to read before you post. The OP is not requesting a warranty repair. Instead he's offering to pay for their service.
[Samsung Galaxy S21 Ultra] dezborders:
Nope I totally understood the OP.

- I know you accept you voided your warranty and I know you expect/want to pay Samsung to repair your phone.

However lets take the analogy a bit further. Lets say Samsung repairs your phone and charges you £200 for the work.

1 week after you get your phone back, a new fault appears.... lets say a CPU fault.

- did Saumsung engineer cause the new fault

- did a rooted ROM overclock CPU or disable thermal CPU throttling protection cause heat damage to the CPU

- "my 8 year old son dropped and cracked it" ... perhaps impact with the floor also cracked the motherboard

- is this a random manufacturing fault (but your warranty is already void so do you expect Samsung to replace the motherboard)?

Whichever of the above is the casue of the new fault.... do you expect Samsung to repair the new fault?

...And will you pay again for 2nd repair or post a complaint on XDA Forums that Samsung broke your phone during 1st repair?

The reason Samsung and other manufactureres void the warrranty after bootloader is unlocked or custom SW is flashed, is quite simple. They dont EVER want to touch your device again as they cannot be 100% certain what - if any - damage may have been inflicted on the hadware by running unofficial firmware.

Why dont you just take your phone to an independent phone shop and pay them to repair the damage?

Your warranty is voided anyway so why Pay Samsung a (probably) higher repair cost than offered by 3rd party phone shop?

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[Samsung Galaxy S21 Ultra] dezborders:
I read and understood the OP.... But Samsung does not want his money. They do not want anything to do with his Knox tripped phone.
[Samsung Galaxy S21 Ultra] lywyn:
If you unlock the phone the warranty is void, we all understand that bit. They will not repair under warranty because UK law would require them to respect the warranty by repairing it.

This would apply to a paid repair as well, a paid repair would come with some warranty for the repair forcing them to provide a warranty of a device that they cannot support because you chose to unlock. This creates a legal grey area for you and Samsung so their best option is to not repair it.

If you read the full T&Cs it will state that once unlocked the warranty void and no warranty can be applied to the device. Not even by a paid repair.

I stopped rooting my phones years ago because of this legal issue. Plus the constant maintenance of root is just too time-consuming.
[Samsung Galaxy S21 Ultra] Teio:
You are absolutely correct. People are bashing you because you did come across a bit arrogant, but your reasoning is spot on.

I understand the OP frustration, however, if you look at it from the manufacturer's point of view, you will understand why they don't do it. They don't want to be liable for any other damage that may have been caused by improper use of su access., such as (and especially as) CPU/ GPU overclocking.

The first thought that comes to mind as a customer is: "But I'm paying for it, don't they want my money???" The simple answer is: NO! They DO NOT want your money, it is not worth the trouble of after services support and possible suing in case what I mentioned above happens.

I sympathise with your situation, but Samsung is not wrong here. As dezborders mentioned, look for a third party repairer as they will most likely not care about this, it will cost you less and if you go to a reputable shop, it will be the same level of service as Samsung would deliver.
[Samsung Galaxy S21 Ultra] Limeybastard:
Doubt it. Having a broken screen replaced under UK consumer laws cannot be denied because Knox is tripped. You got shafted by the rep talking tripe.
[Samsung Galaxy S21 Ultra] Beefheart:
Think there was more to it than that. I got the phone back and it was clear when I removed the back to replace the assembly myself, it had already been opened as the gasket had been removed. I suspect they removed the back and were about to perform the repair but then saw the warranty void flag and simply decided they'd rather not bother fixing it even for a cost, the Knox flag was just a convenient excuse.
[Samsung Galaxy S21 Ultra] sesnut:
Here's an easier scenario:

He opens it and makes a mistake and now has to replace the motherboard because it was his fault.

No more tripped knox

Half the time they dont even repair the phone right away and just send you a different repaired one and he wouldnt be able to do it in this situation.
[Samsung Galaxy S21 Ultra] Limeybastard:
They were amateurs. Sorry to hear this.
[Samsung Galaxy S21 Ultra] BadLegend:
Feels sorry for OP

What a dumdum.

Yeah lets trigger knox, void warranty and except Samsung to repair my phone. Paid or not what sort of after repair warranty you want and what support you except to get?

Also don't buy Tesla, Apple and many other or you will make more silly topics like this.
[Samsung Galaxy S21 Ultra] Beefheart:
That doesn't even make sense. I suggest you read your posts before pressing the submit button.

This thread has shown me one thing. Some people really don't understand the difference between a warranty repair and a paid repair. It's no different than a warranty that has expired. Would you expect Samsung to say no when you're prepared to pay for a screen replacement if the device is over two years old? This is no different. I voided my warranty but was prepared to pay.

Anyway, I'm done with this thead. I've now replaced it myself and the phone is like new.
[Samsung Galaxy S21 Ultra] Dum3:
Can totally understand how you feel. Like dealing with a lot of samsung employees in your own topic.

People don't understand that you accepted your warranty is voided but you want to pay for the repairing job nonetheless. Why they denied you this ...probably because they are too big to care about customers anymore. Anyway, one can only hope this will change one day or just buy a different brand.
[Samsung Galaxy S21 Ultra] lywyn:
If Samsung repaired the phone they have to provide a warranty for the repair by law. If you have been overclocking the CPU and caused thermal damage they could end up being forced to fix that later. An unlocked phone can suffer damage that Samsung may not be able to detect so they are better off not repairing it even if paid for.
[Samsung Galaxy S21 Ultra] n-j-f:
It seems to me that a lot of people are missing the point. As I read the OP's post, it is NOT Samsung who have refused to replace the screen, it was his network provider. I wouldn't trust a UK network provider to do any kind of repair. I imagine they deal with numerous phone manufacturers and the repair guys have no more knowledge of Samsung than they do of any other phone.

The arguments about the warranty for the repair also do not make sense. This is a screen replacement and it is simple to say that the work can be done but at the OP's risk.
[Samsung Galaxy S21 Ultra] Limeybastard:
Amen.
[Samsung Galaxy S21 Ultra] sesnut:
I think youre missing the point that the repair place has a warranty on the repair job and they arent just some mess around shop thats like ok we'll do it but if theres a screw up thats on you. If the screen stops working a week later you go back and get it fixed for free because the cable might have come loose or they damaged the motherboard connector. Theyre not gonna take one job for a measly 50 bucks.
[Samsung Galaxy S21 Ultra] DrFredPhD:
This probably varies by repair centre. I worked at a samsung service centre in the uk for 5 years and we'd have absolutely been happy to do your repair out of warranty. Unless they've sent out some new contracts completely forbidding it since I left then it's probably just the individual place getting funny about it. I could give you the details for my old workplace if you still need it doing.
[Xiaomi Mi 11i / 11X Pro / Redmi K40 Pro+] Shadowknight52:
I hear a rattling sound when keeping the Mi 11x pro phone down on a hard surface (face up without case) and when tapping the back panel near the camera module.

Is anyone else facing this issue or is it a problem of my phone?

I was thinking that since this phone has a large lens and 108 MP sensor, it might be the sound of the autofocus mechanism in which the lens is suspended.

Can anyone else confirm if they are facing this phenomenon with their mi 11x pro?
[Xiaomi Mi 11i / 11X Pro / Redmi K40 Pro+] jatinyaadav:
same here on mi11x pro
[Xiaomi Mi 11i / 11X Pro / Redmi K40 Pro+] visa.kortti:
Afaik OIS
[Sony Xperia 5 II Questions & Answers] chandanbs:
Hello,

I'm unable to setup my xperia 5 ii (2 weeks old) internet data connection on my o2 prepaid network.

Has anyone faced similar situation? is the manual APN settings the only way to setup data? I think so from my experience after few tryouts.

Also on "Network and Internet", whenever i click the SIM1-O2, the settings app crashes. : Solution: i had to factory reset the network settings to get back this setting up.

Thanks,
[Sony Xperia 5 II Questions & Answers] liggerz87:
Go settings mobile and network then it 2nd option also get in touch with network and ask them to manually send the settings over
[General Questions and Answers] senseiste:
Hello xdas,

I'm an android user that started customization with my old (and beloved) galaxy s2, and then I installed custom rom on every smartphone I get.

My girlfriend gave me a present last april, a nokia 8110 because she knows that I love to custom devices.

But I have a problem (and I can't find solution on banana hackers's guides)

I want to install gerda on this feature phone and so I'm following this guide:

https://gerda.tech/#h1.4_install

I installed wallace lite, I dowloaded on my pc (win 10 home 20H2) the adb pckg. From this directory (the adb) I start the PowerShell and I give this command

dd if=/dev/block/bootdevice/by-name/recovery of=/sdcard/recovery-backup.img bs=2048

.

I have the debug mode activated, the phone rooted (and obviuosly connected the pc) but I get this error message:

dd if=/dev/block/bootdevice/by-name/recovery of=/sdcard/recovery-backup.img bs=2048
dd : Termine 'dd' non riconosciuto come nome di cmdlet, funzione, programma eseguibile o file script. Controllare
l'ortografia del nome o verificare che il percorso sia incluso e corretto, quindi riprovare.
In riga:1 car:1
+ dd if=/dev/block/bootdevice/by-name/recovery of=/sdcard/recovery-back ...
+ ~~
+ CategoryInfo : ObjectNotFound: (dd:String) [], CommandNotFoundException
+ FullyQualifiedErrorId : CommandNotFoundException

Did anyone get the same problem?

Could you help me to find a way to go on?
[General Questions and Answers] senseiste:
ops, I'm sorry...

this sentence

Termine 'dd' non riconosciuto come nome di cmdlet, funzione, programma eseguibile o file script. Controllare

l'ortografia del nome o verificare che il percorso sia incluso e corretto, quindi riprovare.

In riga:1 car:1

means...

The term 'dd' is not recognized as a cmdlet, function, executable program or script file name. to check spelling the name or verify that the path is included and correct, then try again. Per row: 1 car: 1
[General Questions and Answers] :
You have to run any of Androd's Linux commands in a Linux shell started by ADB

adb shell "dd if=/dev/block/bootdevice/by-name/recovery of=/sdcard/recovery-backup.img bs=2048"
[General Questions and Answers] senseiste:
yes, now it works!

thank you... now I'm from xubuntu.
[General Topics] yousufbk:
plz tell me how to enter in bootloader for TYPHOON M500. my problem is that my usb got damage and i want to upgrade my TYPHOON M500 with the help of miniSD ... plz help me in this matter. thanks
[General Topics] Rudegar:
http://wiki.xda-developers.com/index.php?pagename=HTC_Typhoon ?

if thats not the device you have you can find more

http://wiki.xda-developers.com/
[Xiaomi Poco X2 Questions & Answers] Adhwaith sankar:
i was just watching movie on my phone (POCOX2) ( 11/06/2021) and all of sudden my phone hang littil bit black screen,So i click on power button to lock it and again unlock but when i click on power button just lock my phone. it got off from screen and didnt ON again... i tried to charge for 30 mins. but didnt work and i just wait for whole night just to leave my phone randomly and check in morning but didnt work... Now i dont know what happend all of sudden... let me know something or help on this.
[Realme X Questions & Answers] sanyam123:
xxx

@sanyam123

https://xdaforums.com/t/device-forum-rules-please-read-before-posting.3333345/#post-79278325
[Introductions] Andreas1138:
Hello there!

I am trying some devices so I hope to give you some inputs.

Thank you for your amazing work.

See you on the forums!
[Introductions] galaxys:
Thanks for joining XDA! Enjoy all the device information forums!

Regards
[Lenovo P11] someguyinindia:
Will there be any custom rom support for Lenovo TAB P11 pro as I can see there is no android upgrade plan from Lenovo side ?
[Lenovo P11] mingkee:
Since bootloader can be unlocked, it's up to developers
[Lenovo P11] someguyinindia:
I hope they develop a proper Lineage port or something like same. I have already fed up with the Lenovo software. Productivity mode useless and we can't disable it permanently.
[Lenovo P11] basrawi:
Where can we pitch the idea?we should be able to contribute to the dev to support the effort
[Lenovo P11] usafle:
I just finally got the keyboard and case for the tablet and it automatically puts the tablet into "Productivity mode" when you attach the keyboard.

At first I thought the productivity mode was kind of cool. Until I started opening up some apps that aren't compatible with it at all.
[Lenovo P11] flhthemi:
I don't like the keyboard at all. I would like to use a BT mouse but when it connects the onscreen keyboard won't come up. So I just use touch all the time.
[Lenovo P11] usafle:
Just noticed that every single time I attach the keyboard it auto-starts that 'productivity mode' automatically. I then have to go into settings to disable it as most of my apps aren't compatible with it.

Real pain in the a$$ this is now lol
[Lenovo P11] m+a+r+k:
Every day it drives me mad. How is it that I have Productivity Mode turned off in Settings and it ignores it and turns it on every time I fold the keyboard or attach it?!

I really wish there was a hack to turn it off permanently.
[Lenovo P11] zerosignull:
My

My tab pro has an option in the settings to not turn productivity mode on when a keyboard is attached.

Settings -> productivity mode -> auto switch when kB attached