yashsingh1/xdaforums huggingface dataset:
[Touch Pro, Fuze General] wibberly:
Returned to HTC

I returned my Touch Pro to HTC for repair on 27/10/08 because of poor phone signal and even worse GPS signal. Before I returned it a lady on the phone went through a series of tests for me to try before I sent it back.

She agreed it was faulty. I also informed her I have a HTC Diamond on loan which is faultless in every respect so I could even do a side by side test as well.

I have been watching the live HTC repair tracking website daily and after about a week of the same message 'Hold for Engineering' I decided to ring them to find out what this meant.

I was informed that indeed a fault had been found and they were waiting on a part. I asked him to confirm this again as I don't think English was his native language just to confirm. Great!

After watching the same message on the website for about another week I rang them yesterday to see if I would be getting my phone back soon.This was on the 10/11/08.

I was phoned back today to be informed there is no fault that could be found and the phone is to be returned to me in the next couple of days.

I told them it is a waste of time even returning it if nothing has been done but they told me to try it and see and if it is still not working then to return it again. We will be on windows mobile 7 by the time HTC acknowledge a problem.

I have an email. HTC Customer Satisfaction Survey. Do you think they read the replies?
[Touch Pro, Fuze General] Will7272:
I've read this entire thread but this response to a previous post almost ruined my keyboard. Too funny.
[Touch Pro, Fuze General] eras2r:
Possible Solution

I use Garmin Mobile XT and I was having a hell of a time getting the GPS to work reliably on my new Fuze. It took forever to lock onto a GPS signal, and when it did, you could see the GPS signal drop to 0 about every 5 seconds. I believe this is what was causing my lag while driving. So, inside of the Garmin app under the GPS settings, it was set to COM4 Serial. I disabled that and changed it to use the "Intermediate GPS Driver" and everything is working great now.

Locks onto a GPS signal quickly.

No lag while driving.

Could the problem possibly be the GPS driver/chipset not working properly with the COM4 serial interface?

Is the "Intermediate GPS Driver" part of Windows Mobile or Garmin?

-e
[Touch Pro, Fuze General] illegible:
Why would one program be better than others?

I've been through at least 5-6 programs (including tracky, GPS Tuner, GPS Today, gps phototagger) and all had horrendous acquisition times, from 5-15+ minutes. Then i installed Beeline GPS and suddenly i'm getting really fast acquisition times (5-25 seconds, usually on the lower end!)...

Does anyone know why? It did seem to go through some process of finding the gps that others did not, could it have found a better way of communicating with the gps than the other programs had as default (com4 i think)? and if so, how can i get my other programs to use the same way of connecting? It actually works the way i'd hoped it would.

I don't know about the lag, i don't really use and lag sensitive applications, so it's hard for me to know if it fixed the lag or not.

I'd be interested to see if other have had the same experience or if there is something else going on (it's been consistent enough to know it's not random, and i didn't change anything else, so i can't imagine what else it could be)

Thanks!
[Touch Pro, Fuze General] xeryus1907:
How can we do it in igo8?

did anybody try?
[Touch Pro, Fuze General] Flying Kiwi:
Read them yes - do anything to fix it.....

Another classic case of HTC at it's worst. I work in the field of research and although survey processors will read what's been written, they're only small fry and whether management who can make a difference, choose to do anything about it is a different matter and cost/benefit analysis will come into it!

I'd write a letter to the MD/VP for your region explaing what has happened and asking for an explanation and send it so it has to be signed for. If you don't get a response within a couple of weeks, repeat and keep doing so until you hear from HTC management. After a few attempts with no response, that means its time to go to the media (preferably a tech paper or magazine). Tell them how this company is not accepting its responsibilities and is failing in its customer care. Also that this is just one of a long trail of such cases including the Kaiser video drivers and GPS satellite locking problems associated with the 'broken' official WM 6.1 'upgrade'.

I know what you mean and meantime HTC is raking in the profits from largely unsuspecting customers. What's needed is a multi-pronged approach and convince them that it's in their financial interests to resolve this problem or the loss in sales and company reputation from adverse publicity will affect them more. If they have a way of wriggling out of their responsibilities, they seem to be pretty skilled at doing so, look at what happened with the Kaiser video drivers.
[Touch Pro, Fuze General] dansblackcat:
I use GarminXT too. However I found it to be really reliable even using COM4.

First lock - 10-20 seconds

After that lock time is 2-5 seconds.

I'm finding my lock times are very similar when using TT7 but it does seem to drop out every now and then.

I also prefer the user interface with Garmin, but thats just a personal preference.

The only thing I am unable to get working is the Bluetooth sync with my car stereo. When i had a Nokia N95 the voice guidance would come through the stereo speakers (very handy), however I can only get speech through the phone speaker on my TP. Any ideas?
[Touch Pro, Fuze General] iamwarpath:
I have a stock Sprint HTC Touch Pro. I am not using any external GPS chip or reciever, just what is built in. I put Iguidance 4 on the phone and there was so much lag that I would miss my turns by two blocks then miss the same turn again after I have made a U-turn. I thought it was the software so I removed it. I am currently using Google Maps + Live search. Both pieces of software put me 15-40 feet away from where I am standing. Yes, standing. It has to be something related to the phone like every has already said.

I upgraded from the HTC PPC 6700 with a i.Trek M6 external GPS chip and Iguidaince 3. Comparing them side by side, the i.Trek puts me in the exact spot I am suppose to be in while the TP moves me around and says I am across the street.

I just filled out the email us section of HTC's website and will try the GPS driver update and CAB file later. I'm not going to flash the rom though - I've had bad experiences with my PPC 6700.
[Touch Pro, Fuze General] wildpig1234:
Unfortunately we have all fell prey to HTC and bought their phone..... maybe we should all return it then maybe they will listen....

It's interesting how corporations deny culpability a lot of time when even by just acknowledging it and saying something like "we don't have a solution yet but we are working hard on it..." Just admitting a problem i guess is a foreign concept for a lot of management...
[Touch Pro, Fuze General] Flying Kiwi:
No Touch Pro for me - making do with Kaiser only

Although I bought a TyTN II when they first came out, there were no adverse reports or reviews around at the time (although I was disappointed with its video playback capabilities when First used it). I've been following this forum purely for general interest sake.
[Touch Pro, Fuze General] thedogger:
I'm using iNav 4.02 with the AT&T Fuze just fine. I used Franson GPSGate to provide the intermediate driver abstraction -- take COM4 as the input, and set COM1 as the output from GPSGate. In iNAV, set it to listen on COM1, 4800 baud - seems to work fine on the stock AT&T Fuze ROM.

iNAV worked fine in Windows Mobile 6.0, but in all 6.1 ROMs you need GPSGate to make it work. Otherwise you get this horrible screen lag, low frame rate problem where the map screen doesn't update.

Note: I have A-GPS disabled - iNAV stalls for about 2 minutes if there is an active data connection running when it launches, and A-GPS makes a data connection when you fire up the GPS chip, so you have to disable A-GPS.
[Touch Pro, Fuze General] iamwarpath:
Expecting too much

I didn't know the difference between a-gps and gps. I just expected it to work the same as an external gps device.

http://wmexperts.com/articles/gps_vs_agps_a_quick_tutorial.html

I have noticed that the a-gps of the Sprint Mogul is better than the newer TP. The Mogul isn't moving around like it is trying to triangulate where I am. Isn't it suppose to be the same chip?
[Touch Pro, Fuze General] alfakilocharlie:
HTC doesn't seem to reply emails that are sent to them. They seem to respond better to calls.... I just had a HTC rep call me, and according to him, the Touch Pro and Diamond is not compatible with any GPS software, even if it's meant to be. The only one compatible is Copilot, and that's all. Even Google Maps is said to be partly incompatible. *Then what is Google maps for? Just for display?*

I used to have GPS lag issues, with TT7 showing my position 350 metres away from where I actually am when stationary and when I was driving (Imagine driving across parks, rivers, and buildings). Now, it's gone, and I'm still having a slow GPS fix.

I did use a cab file a few pages back, but nothing seemed to work, so I did some reg tweaking by changing values of this and that, and it seems to solve the problem, although TT7 still updates my position 15-20 meters slower than my Nokia or the TP with an external BT GPS.
[Touch Pro, Fuze General] starstreak:
I guess I should consider me lucky.

My TILT(unlocked and duttyrom) normally takes 3-6mins to get a cold fix. Hot fix can take 15seconds to about 2mins. I can get a fix indoors sometimes, and it seems to hold lock unless I'm in the city, where I need it the most. Once it drops, takes a few mins to get a lock. Needless to say, I was ticked when I didn't know where to turn next.

The Fuze, takes about the same for both hot/cold fixes. I don't seem to have the same pulling strengh to get a fix indoors. BUT I can get more connections. like 6-9 sats, when the Tilk got like 3-5. BUT I can go from 9 sat locks, to nothing, by moving the Fuze from my right hand just above my dashboard in my car to my lap. BOOM. Nothing. Grrr...

Oh to stay a bit on topic, I do notice, that with igo or TT, my position is about 2-3 car length behind of where I think I should be on the 3D map.

Btw, if you use igo, don't use the show where you are pinpoint when driving. Drives me bonkers to see the DOT like in the incoming lane, when the arrow is where it's supposed to be. Yes, I know, its probably that the mapping software isn't 100% perfect of where the road should be. And yes, at the time, the program says I have excellent sat lock.
[Touch Pro, Fuze General] xeryus1907:
Hey Guys,

My TP have lags and cant get cold fix, the fixes it found always disappears in a few seconds, not stable.But my friend's tp gps works like a charm and with my globalsat ext. bluetooth gps receiver it works like a charm too.Both of them with the same softwares.

What do you think about that?
[Touch Pro, Fuze General] Jouke74:
For all people having done the startpost tweaks, especially those who have issues with the cold fix afterwards, please see how it works if you only UNDO this tweak:

- Drivers\SleepOnNoData -> 100 (default is 1000)

My interpretation of this registry key (which is nowhere to be found on the internet) is the time in milliseconds it takes before the device goes back to sleep when you are not getting any data from the satellites.

I have tried values of 100, 500 and 1000 together with the tweaks on the first page (512 buffers plus the PollInterval to 100). And for lag in update speed this "fix" does not seem to matter (much) (Note that I left AGPS and logs on, but that should not make a difference IMHO as it should not influence the GPS driver?).

However when your Gps receiver was off and had no fix at all, and then you turn it in on for example on Google maps the first time, the time it has to locate satellites is reduced from 1 second to 0.1 second. If it fails to find any satellite in that time (which is not uncommon with 0.1s) it will shut itself off, hence no cold fix or working GPS at all.

With "100" I was not able to get a cold fix frequently and Google maps indicated GPS looking for signal way to short, with 1000 this is no problem at all. It gets a fix, although this takes some time (depending on Agps, QuickGPSfix and currentl location as compared to where you turned your GPS off last time). Once it has a fix, the other 3 registry tweaks help quite well to increase the speed, I think namely the polling interval tweak matters.

Now the other thing that worries me, that with the Polling interval at 250 and the SleepOnNoData at 100, it would mean that every one pollinginterval your GPS device is turned off and on for at least one time (depending on the amount of time it takes to transfer data). I don't think this is good. I think the sleep value should be at least equal to the polling interval.

PS. Thanks for the lag issue solve btw.
[Touch Pro, Fuze General] SOULd OUT:
I would also suggest filing a report with or calling the Better Business Bureaus.

https://odr.bbb.org/odrweb/public/GetStarted.aspx

The above is a link to their Online Complaint System.

If you would prefer to call:

http://us.bbb.org/WWWRoot/SitePage.aspx?site=113&id=a527d7a7-75f0-454d-a861-386e69c9b98d

-This only applies to people in Canada and the USA, sorry.

-BBB will not process anonymous complaints.

-Complaints must include a company name and sufficient information to forward the complaint to the company.

Also:

Maybe this might help push them to fix it.;)
[Touch Pro, Fuze General] Waldo P Barnstormer:
I have finally managed to get this working well. I contacted HTC several times but they were frankly completely useless. When I received the handset it was not picking up any sats using TT6, GPS Test or HTC GPS. I tried the .cabs at the start of this thread but they made no difference. Thus I decided to take a chance and upgraded the radio as suggested on a previous post. I think my original radio was .18 or .19 and I upgraded to .28. I instantly had one more bar of reception and better 3G connectivity with slightly better call quality. After this the TP could pick up between one and three sats under clear skies but would not get a lock. I then changed the Quick GPS settings to allow automatic updates (previously everything was unchecked) and upon the next attempt GPS Test locked on to several sats very quickly. Now TT6 works well in the car and is also adequate on foot as long as you are walking briskly. However, there is occasionally some lag in both scenarios when the sat signal is weak.

Many thanks to all who posted advice.
[Touch Pro, Fuze General] NotATreoFan:
I exchanged my Fuze this morning because of GPS issues, and now I got one with a bad USB connector + bad GPS. I can see 9 satellites within 60 seconds of starting GPS Test, but none of them change from yellow to green for longer than 1 second.

When I get Fuze #3, I'm gonna try every single radio available just to rule that out.
[Touch Pro, Fuze General] AllTheWay:
Let me know if you need radios I have all the Diamond radio and Raphael radios. I will post the rest of the Diamond ones later tonight.
[Touch Pro, Fuze General] branko.savic:
Just one question, did you disable A-GPS?

If not then that is most likely to be your problem! :)
[Touch Pro, Fuze General] posershadow:
I have this exact same problem. GPS test gets 8 bars of satellites, and about half will go be green and half will be yellow, but they switch around about every 10 seconds. I've only been successful once in getting a lock in GPS test and I never again could replicate my results. I've tried all the roms, stock att, romeos, and pdaviet plus I've tried the 28 and 32 radios plus stock spl and hardspl with the stock rom. I've just resorted to my Holux M-1200 for gps now, works great with tomtom and usually locks into the satellites before I can even get my stylus out to open up tomtom. Just wish the gps I paid for inside of the phone would work correctly.
[Touch Pro, Fuze General] Aar0n:
Pretty much the same here. I've tried the Romeos 1.4.1, and flashed the radio to .28, but all I get is maybe 4 or 5 satellites on GPS test, with a couple of them green, but I can't get GPS working in either Google maps or Tomtom Navigator 7. It's pretty disappointing that there's so many issues with this - I just cant seem to get GPS working how it ought to :confused:
[Touch Pro, Fuze General] vijovame:
Thank You Bro.

I did this and my Fuze is just working fine with i-Go 8 :D
[Touch Pro, Fuze General] vijovame:
and did this too....

THE SOLUTION: Turn OFF aGPS!

a) Start->Setting->System->AGPS Settings

b) Uncheck BOTH "Enable AGPS" and "Enable AGPS location information..." (under the Privacy tab)

http://xdaforums.com/showthread.php?t=446511
[Touch Pro, Fuze General] ricrellim:
Awesome. I did all off the previous tweaks and still had issues. After deselecting the AGPS under the privacy tab I consistently get a lock in 5-15 seconds. WHOO HOOOOO!!!!!
[Touch Pro, Fuze General] hopper13:
Made a difference for me too. That's the first time I've seen the second AGPS setting referenced!
[Touch Pro, Fuze General] del4:
Unfortunately, there is no "AGPS Settings" item in the Settings->System Tab on the Sprint Touch Pro. Would disabling AGPS fix GPS lag issues on this device too and, if so, how would we disable it?
[Touch Pro, Fuze General] Aar0n:
I've got my GPS working now after not getting a fix for ages before. I just left GPS test running for about half an hour to lock onto 7 satellites then get a fix.

Now it's done this I get a fix from 10 seconds up to a couple of minutes in a large apartment block.

TomTom 7 works alright too, but it's slightly behind still (even with Baud set to 38400 and Other NMEA receiver selected, too.)
[Touch Pro, Fuze General] olegplanets:
I read all 23 pages and unfortunately wasn't able to get my HTC pro working. I got my htc from Bell Mobility in Canada. I made a complaint through BBB.

And I also do no have the AGPS in start-settings-system. Is there a way to disable it otherwise?
[Touch Pro, Fuze General] DeepThought:
AFAIR there is an option to disable AGPS in Advanced Config. This should work for you.

HTH
[Touch Pro, Fuze General] pajaa:
Hi,

interesting from DIAMOND forum about lag

http://xdaforums.com/showpost.php?p=2924475&postcount=661

Regards
[Touch Pro, Fuze General] mindfrost82:
I wonder if its only affecting a certain batches. My GPS seems to be weaker than my Tilt since its difficult to get locks indoors, but with both Garmin XT and iGo8 I don't really seem to have the lag problem...if I do its not very noticeable.
[Touch Pro, Fuze General] drunkbastard:
From my own personal experience with the GPS lag, I put the 25.16 radio on, and I get no problem with either time getting locks or a lag. Took a few radios, but I found that one works. YMMV of course, I'm in Phoenix if that matters.
[Touch Pro, Fuze General] land2634:
But these radios do not work with the Sprint Touch Pro correct?
[Touch Pro, Fuze General] mobiletrader:
For those still fighting with finding the location of the right settings on the Sprint version of the phone...

The AGPS setting can be turned off as suggested via Advanced Config.

Don't forget to turn on the Location Service via

Settings > Personal > Phone > Services > Location Setting > On

I don't know when/how that got turned off the first time for me, but in tinkering with my phone, this service was turned off by default after a hard reset.
[Touch Pro, Fuze General] i00:
changing these settings didnt seem to make a difference for me :(
[Touch Pro, Fuze General] jwb1969:
GPS

Knock on wood. I have had success with Pocket CoPilot v6 and Google Maps.

Only real complaint is on the few times I used it, I had slow sat pick up times. (1-2 minutes) Other than that GPS seems to work for me now.

Now that I just jinxed myself, let me go check it again. :D

James
[Touch Pro, Fuze General] gondalguru:
I have tested the GPS using TomTom 7 and IGO8 on Fuze and dedicated GPS unit running TomTom 7 and IGO8 side by side.

-- Fix takes considerable longer time on the Fuze.

-- Driving at 60-65 MPH there is 2 sec lag on Fuze compared to the dedicated GPS units both on TomTom and IGO8

-- Using GPS test helps getting the fix quicker on Fuze.
[Touch Pro, Fuze General] hopper13:
GPS Time to Lock Thread

There seem to be widely varying reports of time to signal lock for those using the GPS function of their touch pro's. My own times often vary widely. In an effort to understand the differences in reported times I'm starting this thread. Please do not post here if you cannot get a GPS signal or are having software difficulties including lag, there are other threads for those topics. Thanks.

My experience today... time to lock 14 minutes. My settings as follows:

1) Sky clear.

2) Fresh soft reset.

3) Freshly updated QuickGPS.

4) GPS settings, COM4, Hardware port: (None), Baud rate 4800.

5) AGPS off everywhere.

6) Software, TomTom 7.9, GPS set to "Built-in"

7) ATT Fuze, stock rom and radio.
[Touch Pro, Fuze General] mrvanx:
1) Sky clear

2) Any time (normally phone is powered on 24/7)

3) QuickGPS not used at all

4) COM4, 4800bps as normal

5) aGPS off (not sure if it is supported in the UK yet?)

6) TOMTOM set to built in, googlemaps set to auto

7) VERY FIRST fix after a hard reset or rom flash takes a while to get the ephemeris data (since i dont use QuickGPS) but fix after that takes around 20 seconds depending on if the car is moving or not.

I do get GPS lag though, not too bad.
[Touch Pro, Fuze General] dgduris:
50 seconds!

Process - run 6 days ago:

1. Run GPS test until you get a lock (took 20 minutes plus)

2. Run Google Maps

I did the above one time the day I got my Fuze. Now I get a GPS lock with Google w/o doing anything but starting up Google.

aGPS is enabled

I have run the GPS Quick Update Utility once and am getting 50 second time consistently when in the car. I have set a car profile that automatically launches Google Maps so all I have to do is tell it to use the GPS.
[Touch Pro, Fuze General] scotchua:
There are already two threads about speeding up your GPS lock time, i'm going to merge this thread with one of them.

Update: Merged with TouchPro GPS Lag Problems
[Touch Pro, Fuze General] misfitwrx:
I am buying an att fuze in two weeks and im getting all my tweaks and software all ready now. i was wondering if google maps is usable for navigation? i know it doesnt have voice prompts or anything like that but does it reroute you if you miss a turn and stuff like that? if its not a good navigation solution what is a good nav program? i live in the US so igo8 wont work will it? i think thats only EU
[Touch Pro, Fuze General] hopper13:
With all due respect, this is a thread about GPS lag problems, not GPS lock problems. Granted, it has migrated all over the place. I was trying to segregate the issue into a descrete thread so that people can try to isolate the operator causing the issue. No big deal, I guess.

FWIW, after using the GPS all day I did a soft reset and still got a lock after about 40 seconds...so that's not what causes the occasional 12-20 minute lock issue.