yashsingh1/xdaforums huggingface dataset:
[Touch Pro, Fuze General] private69:
Htc Answer Support

Hello,

Like i said you in my last post i make a lot of call to HTC SUPPORT.

Today i receive an email from HTC SUPPORT :

"Good Afternoon,

Thank you for contacting HTC Europe.

HTC are aware of the issue you have described in your E-mail and we have escalated the issue to our technicians, we hope this will be resolved shortly. Please send in any other information that you think might be relevant such as which GPS Navigation Program you are using and which third party software programs you yourself might have installed. Send these in with the above Reference number in the subject field. Thank you very much for your input."

So may be HTC make an Hotfix.

So il you encoured the same probleme of your HTC Diamond GPS please send an email to HTC SUPPORT !!!!

Here my email so support :

"Inquiry Type:Technical Support

Inquiry Description:Can you make a Hotfix for diamond and touch pro For GPS: The GPS lag 50 meter when i driving, when i walk the gps not move, its move after 25 meter this is a big probleme. Thanks in advance."

@+++

Private69
[Touch Pro, Fuze General] ngvsousa:
GPS Drivers

Maybe this work: http://xdaforums.com/showpost.php?p=2774369&postcount=519
[Touch Pro, Fuze General] danielherrero:
I tried it and much lag....
[Touch Pro, Fuze General] Don_Zakaria:
My Mda Vario IV with an original Tmobile rom shows 0 sats with TT7 but it has a fix and it even navigates me from A to B (weird!) with almost no lag!
[Touch Pro, Fuze General] TheBundo:
Good test. Send it in to HTC, may help........
[Touch Pro, Fuze General] Don_Zakaria:
don't thinks so... http://xdaforums.com/showthread.php?t=436304
[Touch Pro, Fuze General] RavenY2K3:
Has anyone spotted this?

http://xdaforums.com/showthread.php?t=420460
[Touch Pro, Fuze General] Upquark:
Yeah... have tested it, without any luck. :(
[Touch Pro, Fuze General] ronh:
I'm also considering this possibility. :rolleyes:
[Touch Pro, Fuze General] Brendo:
a-gps ;) from phone towers
[Touch Pro, Fuze General] RavenY2K3:
Raven's Experiments... lol :D

Just thought i'd let people know about my little experiment today.

I got both my Kaiser and Raph side-by-side whilest driving around today and there was hardly anything in it, in terms of which performed better, i have applied the different settings mentioned in this thread but my initial problem wasnt with lag as such, yes it did do it occasionally but nothing i couldnt live with.

The main problem i had/have is it over heating, which i have now worked around by possitioning my car holder, in such a way that cold air blows on the Touch Pro from the air vent and even more so when the AC is on.

But i can concluded from my tests (117 miles throught out the day) that at least for me, its no better nor any worse than my Kaiser is. I found the signal strength to be stronger on the TP than my Kaiser, and when TomTom issued its order, both device's gave the commands at almost the exact same time (im using TT 7.451).

So from what im used to with my Kaiser im happy with how these settings have worked for me, because although i only got s slight lag, its none existant now, who know's perhaps the fact ive got cold air blowing on my device is helping some what as it no longer gets hot, slightly warm, but not hot.

:D
[Touch Pro, Fuze General] Don_Zakaria:
have a-gps disabled in advanced config
[Touch Pro, Fuze General] DeepThought:
Today I did a similar test like cribeiro:

I used my stand-alone-satnav and my Touch Pro at the same time. Both devices have the exact same version of iGo8 installed.

At 80 km/h there was a difference of about 1 second. So if my math isn't to bad that means a difference of about 22 meters in position. At about half the speed the deviced almost matched in their voice-commands but not always. In areas with bad sight to the sky (high buildings on both sides) the gap between both devices was again one second but at a speed of only 30 km/h.
[Touch Pro, Fuze General] Upquark:
My tests indicate a lag of about 2-3 seconds, which is about 40 meters when driving in town. That is just way too slow for comfortable navigation.
[Touch Pro, Fuze General] Maranelloot:
I've had mine sent for repair for this problem. It's already back from HTC, but delivered at work and I just came back from a holiday, so won't be able to test it before monday. I'll post my findings in this topic when I've tested it.
[Touch Pro, Fuze General] onderduiker:
Can't wait to hear from you, and be very curious if the problem is solved.
[Touch Pro, Fuze General] Maranelloot:
I am very curious myself... I had to convince 3 people on the help desk that the problem is not with Tomtom or other navigational software, but definately a problem with the unit...

We'll see...
[Touch Pro, Fuze General] lepermessiah:
I had Garmin 4.2 and it worked perfectly..lock up took about 10 seconds, lag was no more than 10 meters...then I installed Garmin XT v.5 and I cannot lock up in 10 MINUTES!! tried to set GPS settings like described in this threat..but it doesn't work...
[Touch Pro, Fuze General] Maranelloot:
Just arrived at work and opened the box with my TP. Unfortunately, on the accompanying note, it says "No errors found"... s/n and IMEI are still the same on the device, so I think they didn't do anything...

Just to be sure, I'm going to test the GPS tonight or tomorrow, but I fear the worst... If it's still not working, I'll be very disappointed in HTC to say the least.
[Touch Pro, Fuze General] onderduiker:
I think they can't fix it at the moment, hopefully in the near future.
[Touch Pro, Fuze General] Maranelloot:
Wel, only a limited amount of people are experiencing this problem, so just replacing the hardware (mainboard?) would probably solve it for me. GPS is an important feature for me, I expect it to work properly. The Tytn2 I am currently using is working perfectly for this...

I'll post an update as soon as I know more.
[Touch Pro, Fuze General] onderduiker:
Maybe a lot of people didn't notice the GPS problems. But if you compare it, then you will see the difference. I used the gps from my trinity and compare to the raphael it is far superior............actually the gps is useless on the road.
[Touch Pro, Fuze General] Maranelloot:
A good friend of mine has a Vario IV (technically identical to the TP) and when compared, his is spot on where my TP lags about 50 meters. Tomtom versions, maps etc are all identical...

It's definately a problem with the hardware.
[Touch Pro, Fuze General] jcespi2005:
Interesting... but if the device is "technically identical", how can be a hardware issue with HTC model? mmm i still beleave is software/driver related.

Did you use the CAB for the Lag? (i suposse yes...)

Can you ask your friend to dump the ROM and post here to take a look at GPSOne driver?

Thanks.

Cheers
[Touch Pro, Fuze General] Maranelloot:
We both had the same custom ROM on our devices (DCS V14), so even on that level, they were identical...
[Touch Pro, Fuze General] onderduiker:
ai ai ai :eek:..........that doesn't look good

still hoped it was a software problem, but now I am gona loose my faith :(
[Touch Pro, Fuze General] jcespi2005:
Yes, don't sound good, but what's the TOuch Pro exact model you have?

I have no more than 5-10 meters lags, and this is totally normal and acceptable for me, so can be a real hardware problem for a specific model/specific brand and not for all models... only a tought...

Mine is HTC Touch Pro T7272 with spanish hardware...
[Touch Pro, Fuze General] Maranelloot:
Mine is a Touch Pro T7272 WWE, one from the first batch (got it the day after it came out). In other topics/forums it is suggested that mainly the first batch has problems with GPS, which makes me think it's a production fault of some kind. But it's not confirmed anywhere, so just guessing.
[Touch Pro, Fuze General] onderduiker:
If it's a hardware problem, then they should fix it. A "pro" device deserves a better GPS system........and it was a lot money we spend on this device.

Still hope there is a solution on the way.

@jcespi2005

Sorry, but for me the lag is not acceptable because the gps is technical not good.
[Touch Pro, Fuze General] jcespi2005:
You mean 5-10 meters is not acceptable? GPS signal have 3-5 meters error margin... so 5-10 meters lag can be a normal function of every GPS unit... but i can be wrong, only thinking...

Cheers
[Touch Pro, Fuze General] Halfpenny:
Used my GPS in anger for the first time last night from Calais to Amsterdam.

Stock Touch Pro with CoPilot Live v.7 for Touch Diamond.

There was some lag maybe as a previous poster has said of 5 - 10 meters, but it got me back here, I didn't miss a turn and everything worked well.

I noticed more lag when trying to walk to somewhere using it - CoPilot kept freezing and was barely usable, but for driving - certainly on last nights experience, it seems acceptable to me.
[Touch Pro, Fuze General] Maranelloot:
5-10 meters is acceptable. 50+ meters is not... The difference between my device and the one from my friend is quite big.
[Touch Pro, Fuze General] rotohammer:
Theres realy something wrong

I've used my Kaiser with TT6 & Igo8 for the last year, so I know what to expect.

I'm away and used my Touch Pro yesterday to get somewhere 40 miles away, mostly highway. Through the whole trip, Igo8 would go crazy, the display looked like I had shifted miles off course and the map would spin in circles. Then Id get a lock (im guessing) and id be right on track. Its very discerning when your trying to watch for the next turn and the nav system freaks out.

And then theres the lag, I drive fast (80-85mph) and the lag gets worse the faster you drive. That I can deal with it, but its dissapointing considering my Kaiser worked so darned well.

Ill test the fixed posted here and report back.
[Touch Pro, Fuze General] onderduiker:
exactly......compared to another device from htc (mine trinity) the gps is no good

The strange thing I noticed that the voice of the navigation program didn't have a lag or something. It seems the instructions are on time :confused:

......or am I wrong ?
[Touch Pro, Fuze General] jcespi2005:
I notice with TomTom7 the zoom in navigation screen sometimes makes the redraw a bit slow, so i disable the autozoom function, and choose a high zoom level, perhaps this helps with tomtom7...
[Touch Pro, Fuze General] onderduiker:
The redraw on my trinity was always very quick. The raphael is technical faster, so why is the redraw a lot slower ? (VGA screen perhaps ?)

But,

Just given my raph a hard reset and start al over. (How many times did you hardresetted or change the image from your device :D:D)

............spend already a lot of time on this thing I believe :p
[Touch Pro, Fuze General] jcespi2005:
Of course VGA screen don't help in this case, but resolution is resolution... i love VGA but i'd love more TomTom makes a version that use of D3D in TP to take advantake not only of processor speed, but also of graphics accelerator...

how many times i flash my device? jejejeje too many mate, i coocked a lite spanish version and tested many times jejeje flash is very adicctive :D
[Touch Pro, Fuze General] topspeclt:
I didn't know the TP has a graphics accelerator!?
[Touch Pro, Fuze General] utvol06:
yeah it does..I believe by ATI
[Touch Pro, Fuze General] Gigs:
Video with weird image of satellites position not stable

Guys,

As I have tried all the fixes for GPS in this forum and still my position lock is slow and the lag is still present (about 1 second or shall we say 40 meters?) I have made a video of what happens after 5 minutes of trying to lock position from my balcony at the second floor of a block.

In the same position, in one minute my eten m700 with sirfstar acquired fix...

If you look at the video you can see the strangest of all: the satellite position is not fixed! They jump around 1 mm at 2 seconds interval.

Maybe someone has an idea where can I send this video (press, HTC support) so that it can be of use?

I mention that I allready sent three support requests using htc webpage and technical support section, but I received no answer from them.

Device SN is HT832K and my location is Romania.

You can download the video from

http://www.drivehq.com/file/df.aspx/publish/gigs2/PublicFolder/mov00955.avi

(Uploading a zip file of 5,2 MB using the attachments seems to have put the server in an "hate" position towards me)
[Touch Pro, Fuze General] Nghiem:
I think there are some problems between WM 6.1 and Qualcomm chipset.

I'm on tilt (kaiser) and I don't have a Touch PRO, yet. Prior to WM6.1, GPS got fix well under 55 seconds; meanwhile GlobalSAT BT 559 w/ SIRF3 Bluetooth GPS receiver chipset gets fix in less than 40 seconds (cold fix.) Now with WM6.1, I feel I'm lucky if tilt gets GPS fix less in than 150 seconds. However, my friend's Artemis (SIRF3) goes fine with WM6.1
[Touch Pro, Fuze General] ferus:
I found out the following (if it is already known then I apologize but I don't have time to read the whole thread):

Today, I was travelling with a friend who has a MIO PDA with TT7 installed. The 50m lag was definitely seen on my Touch Pro however the voice navigation was without any lags. Both GPS devices were talking at the very same time - only the video display of TP was lagging behind.

Can this be a graphics/driver problem?
[Touch Pro, Fuze General] topspeclt:
Are you sure because I thought it was the Sony X1 with the ATI graphics accel.

Do you have a link or reference to support this?

It would make my day! :)
[Touch Pro, Fuze General] utvol06:
HTC made the guts in the X1..the internals are the same as far as I know with the Touch Pro and X1. There would be no TouchFlo3D without video acceleration I can tell you this much. Whether both use the ATI chipset for video acceleration I don't know, but they both have hardware video acceleration. Neither the Xpanels nor TouchFlo3D can work with out it.
[Touch Pro, Fuze General] NetRipper:
There's no ATI chip. The MSM7201A chip does have 3D acceleration though, but not as good as the ATI chip that the Hermes, and possibly other devices, had. Coming from the Hermes it's quite annoying to see that the Raphael and Diamond are performing so badly graphically in Tomtom. I'm not sure if TomTom is making use of the graphical capabilities, so I hope there's space for improvement.
[Touch Pro, Fuze General] onderduiker:
Like I said, I started over again.

My installed rom was DCS-TouchPro-v15 because navigon "worked" on that rom.

Lets do something different........installed ROMeOS v1.13. Before I tried 1.12 but that didn't work with navigon because it find no gps. I thought give 1.13 a try, maybe it will do it with navigon. But same thing........no luck with navigon.

Changed the radio rom to 1.02.25.28 .........but still no luck with navigon.

I like this rom, because it is fast and stable. Installed tomtom instead of navigon. And wow...........it works like a charm. Can't notice any lag at all.

So finally I think......navigon was "my" problem.

I like navigon more, but for me it is not working on my raphael. Maybe the new version 7 is working. But I have to be sure before I buy the upgrade.
[Touch Pro, Fuze General] eu_beu:
Hi,

I am new on this forum. I have a TP with iGo8 installed.

I can confirm that the lag is due to the TP, not to the software. I have on a P350 installed exactly the same iGo8 and it is working very well, no lag at all.

I put both on my car and the differences are more than few seconds. On TP is like a "lazy" hardware. When I am start moving the car, the P350 is showing immediately the changes, but the TP is "waking" 5 seconds later. The same when I am stopping - even I am still already, TP is showing like I am still on the move for 5 secs. This is not so problematic, but it is very annoying when you miss a change of direction, due to this delay....:mad:

I tested what you posted from the start, changing the registers ... nothing to do. Maybe it is working on TT, but on iGo8 is not working at all.
[Touch Pro, Fuze General] GroinsNZ:
I've been having the GPS lag problems with my device as well.

I've done all of the registry tweaks I think but no improvement with the lag issue.

Lately, I've been testing the GPS with iGO8 and at first I had the Baud Rate set at 57600 on COM 4 but I noticed that the Satellite signal would come on intermittently and then disappear, effectively resulting in a positioning lag. Today I set the Baud Rate down to 38400 and this resolved the issue with the Satellite signal continually dropping out. I am certain (or would like to believe so) that there was no lag either, however, I only had the GPS running for a short (approx. 2Km) distance while driving home tonight so some more testing is required to confirm this.

So anyway, if you can, perhaps try your GPS with a different Baud Rate. Stock is 4800 and up from there you can possibly select (depending on the software you’re using); 9600, 19200, 38400 (could be a sweet spot for mine) and 57600 (didn’t work for me).

Cheers,
[Touch Pro, Fuze General] Maranelloot:
Got my phone back from HTC and tested it together with a Vario IV (with DCS v14 custom ROM). It seems to be doing better now, it lags only marginally. Still need to do some extensive testing though. Not sure what they've done though, besides a hard reset. Serial numbers and IMEI are still the same, as is the MAC address. According to the sheet that came with the phone, 'no errors were found'...

As soon as my car holder is in, I'll be comparing it to my Tytn2, which is working perfectly.
[Touch Pro, Fuze General] adonker:
Very Angry

Hi All...

Ive tried everything;

* Different Roms, including official T-Mobile ROM

* all the adviced shown in this forum

* HTC GPS tuner.

last week I soft resetted the TP, runned the HTC GPS tool with clear memory option. After that TOmTom worked for one time, next start up TomTom coudn't get a fix again...

Reading this forum and other GPN forums it is clear that the TP has a GPS problem.

I've called T-Mobile and they said to send the phone to them for repair. TomTom was working for once, so it must be a software problem?

So no one had got a fix for this problem? HTC and T-Mobile are selling something which isn't working richt?

Very strange!

Regards

A.
[Touch Pro, Fuze General] eu_beu:
I tried this morning decreasing the Baud Rate till 9600 and the results are the same .... the lag remains the same ....

It is very frustrating ....:mad:
[Touch Pro, Fuze General] GroinsNZ:
That's a shame mate.

I had more positive results today when I used the GPS for going to work and back, a 30km ride (motorbike) each way and it worked really well. The iGO8 software, once configured properly, might be why it's working so good. The turn-by-turn voice commands gave me plenty of warning for upcoming turns and was good at letting me know I was doing over the posted speed limit too ;)

As a side, definitely a nice application, much better than Garmin XT that I was using previously.
[Touch Pro, Fuze General] eu_beu:
I didn't said about iGo that is not workin well as a software, I said that the gps hardware on TP is not funtion at all as it should be. Earlier I posted that I have the same software on a P350 and it is working perfect. So, I am complaining about TP ....
[Touch Pro, Fuze General] topspeclt:
Do you mean you only tried 4800 and 9600?
[Touch Pro, Fuze General] eu_beu:
No, decreased from max to 9600, even AUTO ....:mad:
[Touch Pro, Fuze General] komani86:
I'm just curious, did anyone install .NET framework compact on their cell? and if so (for Advanced Tools) which version? I saw that 3.5 is available, but is it really necessary?
[Touch Pro, Fuze General] eu_beu:
I installed and, yes it is really necessarily to put .NET for working
[Touch Pro, Fuze General] branko.savic:
Try this!

Have you guys tried this?

http://xdaforums.com/showthread.php?t=439002
[Touch Pro, Fuze General] laft2k:
Having fiddled about a lot with the GPS I have now managed to acheive a lock on tomtom 6 in about 6 seconds and virtually no lag. Here are the steps i have taken.

Install TOMTOM

Install GPS Test (http://www.chartcross.co.uk/products/WM00002_details.asp)

Install GPS Tweak CAB (attached)

Open Tomtom and under the GPS receiver settings, select other NMEA GPS receiver and select baud rate 9600 and com port 4.

Close Tomtom.

Make sure that before you run Tomtom on sebsequent occaions that you run GPS Test first. Under GPS settings select com port automatic and baud rate 9600. Once it says GPS running, (usually 10-15 seconds) minimise the program then start up Tomtom. Once Tomtom has a fix then close GPS Test and all should be well.

I now usually get a fix in about 6 seconds. I find if i dont run GPS check first then it can take about 20 minutes to get a fix in Tomtom.

I know this may not fix everyones but it did for me so i thought i would share. :)

Matt
[Touch Pro, Fuze General] xeryus1907:
Hi All,

my tp gets fixes in a short time but lag lag lag...

i had a chance to test my tp with igo8 and garminxt, but the result was same,50+ m lag, opposite way, like a labyrinth.

i read all posts about this problem and i dont think that anybody found a certain solution.

i want to ask you that, i couldnt test it with my BT-338 SiRF Star III Bluetooth GPS,

can anybody explain how to use ext. bt gps receiver on igo8 step by step?

and i cant adjust the baud rate, my default hardware port is "none" and baud rate "4800".i change both of them but when i turn back they re same.

i will be glad if anybody helps,at least i want to test with bt gps receiver to see the difference...

Thank you...
[Touch Pro, Fuze General] gweigl:
Thanks, laft2k, worked perfectly!
[Touch Pro, Fuze General] branko.savic:
Hi Matt!

Could you please tell us what radio version you use, and if you have a custom rom?

Thanks in advance!
[Touch Pro, Fuze General] laft2k:
I am using stock Vodafone UK rom and radio

Rom version 1.90.161.5 WWE

Radio 1.02.25.19

Matt
[Touch Pro, Fuze General] bzdziagwa:
Now GPS works for me....

First of all...I've already tried all fixes and improvements mentioned here and in other posts - with no results - there was permament problem to get FIX.

Today I've made some general changes on my TP and observed GREAT improvement:

1. Installed 1.02.25.28 radio

2. Tried GPS Test but no results still problem to get fix

3. Did some changes in Settings->External GPS

Settings ->External GPS -> Programs TAB -> COM5,

Settings ->External GPS -> Hardware TAB -> COM4 speed 57600

click OK

hardware settings were changed back to NONE 4800 but for programs COM5 is now available.

And....for GPS Test it takes about 40sek to get FIX !

tested on Nav iGo8 - takes about 30-60sek to get FIX !

I was really surprised so did two or three soft reset to confirm that situation is stable but GPS is still available.

I will test GPS lag tomorrow and let you know.

B.
[Touch Pro, Fuze General] xeryus1907:
i m waiting your good news and i m going to test my tp with igo2006+ tomorrow, i wish to get no lag.

wish me luck...

And anybody knows why the hardware port and baud rate dont change?

i change them, when i exit setting and go back again its same.

i will be glad to get an answer about this prob...
[Touch Pro, Fuze General] jbrephan:
iGuidance

It seems from extensive reading through this post - most are married to TomTom... could this be because it is freely available as Warez?

FWIW, I use iGuidance with my new Touch Pro (US Sprint) and everything is/was peachy and fast first install - first boot-up - first drive.

Get iGuidance!

:rolleyes:
[Touch Pro, Fuze General] jbrephan:
Then go to 4800!
[Touch Pro, Fuze General] Netz15:
No, I think it's because it is preinstalled on some devices, for example the version from O2 germany ships with TomTom preinstalled.
[Touch Pro, Fuze General] jcespi2005:
Well, following your post and recomendations i do a test changing the TomTom parameters without changing nothing in Setings/ExternalGPS and the Lag decreases a bit more, so now i have no lag, only 3-5 meters, and TomTom 7 redraw the position very quick and smooth...

Attached is my GS config inside TomTom.. nothing changed in externalGPS configuration...

Cheers