yashsingh1/xdaforums huggingface dataset:
[FYT Android Head Units] snipermakedonski:
@TEYESAustralia Hello, would you be able to help me with the following.

I have tried again today and it seems the unit IS getting power. I can tell this in 2 ways. The optical audio port on the back lights up when I connect the power or turn on accessory power and 2. I used a multimeter and checked the power of the harness, CANBUS and at the fuse. All are getting 12.4 V with the exception being the fuse at 8.4V.

The buttons also do not give any light what so ever.

There is a second issue. The frame for my car does not fit. See the included pictures. It might seem that it will fit but that would require putting very strong pressure on 2 of the clips (top ones) and also probably lead to the impossibility of removing it.

Could you help me with this?

My purchase was originally done via teyes website and I am a customer in the Netherlands.
[FYT Android Head Units] snipermakedonski:
Hi! Apologies I probably explained it wrong. I purchsed it from the official Teyes website but I just thought it would be Teyes Australia.
[FYT Android Head Units] j0hn83:
Teyes Australia can only support purchases made through the Australian site (they are separate businesses).

Have you confirmed the ACC wire is connected? You can have 12V to the head unit but it needs the ACC (Ignition) wire connected to trigger the unit to turn on when the car is turned on.

The ACC wire is usually red.
[FYT Android Head Units] snipermakedonski:
Hmm very interesting. I have not. And how would I know which wire this is? and where does it connect to? This might indeed be the issue.
[FYT Android Head Units] j0hn83:
On the 16 pin power connector that connects to the head unit pin A7 is the ACC wire.

Check your cars wiring and see if your cars ACC (ignition) wire is connected to the head unit ACC wire.
[FYT Android Head Units] marchnz:
This has been posted about so many times.

Sellers sell with poor quality control and buyers self install, get into trouble then quick to post.

If unable to make basic checks, suggest consulting reputable local installer.
[FYT Android Head Units] snipermakedonski:
Ok so UPDATE AND SOLVED

This is good to know for all people who buy the CC3 for the Audi A3 8p. Thank you you to those who helped. The issue was as following. On the main cable harnass you get there are 2 boxes that lead to a. the CANBUS box conector and b. the main power/connector that goes into the G slot on the diagram.

The harnass for the A3 8p has 2!!!! boxes where it begins. A " quadlock" that will fit on the 8p" and a different one that will NOT fit. I have included a picture of the quadlock.

Now it seems that from factor they connect the ACCESORY wire, which in my case was orange (look up the diagram supplies witht he unit to see which cable it should be), to the connection box that will NOT FIT. So you have an emty box like connector that has many wires on of which was orange with a 2 pin connector. There is an IDENTICAL but loose wire with 2 pins on the quadlock connector. You need to UNPLUG the accesory cable from that wrong harnass and connect it to the wire that runs to the quadlock connector. That will make the unit turn on and work.

View attachment 5810861

The main issue I see is that there is no manual or video showing the installation into an A3 so that makes this an issue. I will see if I can add a picture of the wires to this post soon. But I hope this will help many a person who has this issue.

Big thank you to all who helped @j0hn83 and @WV1
[FYT Android Head Units] TEYESAustralia:
dont worry about that troll snipermakedonski, we are official distributors for teyes also and there are many, however you will appreciate the great warranty, support and communication that you just cant get from any other distributor.

you have access to the technical support team here just need to fill in the form, you dont need to have to sift through the nasty comments, misinformation and disinformation on the internet
[FYT Android Head Units] TEYESAustralia:
thanks IceFragmatic, this is happening and you chosen the right fix. for others wondering where this switch is, you can see it here
[FYT Android Head Units] TEYESAustralia:
hey EvODevX it sounds exactly as what Elmer123456 has quoted from the information and from what you measured, you need to find your missing acc, if its correct, check that the fuse has not blown
[FYT Android Head Units] TEYESAustralia:
Bottom right hand corner for me works every time, pull gently till 1 of the clips pop, then work your way around
[FYT Android Head Units] TEYESAustralia:
We have people using PS5 controller by changing the config.txt bluetooth=1 to =0 to enable it

you will need to reinstall the firmware once you save this config.txt edit
[FYT Android Head Units] TEYESAustralia:
Firmware Update Log​

January 2023 Regular CC3 Firmware​

Regular CC3 - January 2023 (06.01.2023)​

1. The problem was solved with the fact that the latest version of the YANDEX navigator was not displayed in picture-in-picture mode after launch, but could only be displayed after opening in full-screen mode. The new version supports direct image-in-picture mode.

2. Some problems in displaying the picture-in-picture mode caused by voice control commands have been resolved.

3. A voltage display has been added to the status bar. At the same time, please note that the voltage display cannot be a fully accurate value and is used only as reference information." General settings" -- "Tension display".

4. Added the function of delaying going to sleep after turning off the car.

"General settings" -- "Delayed shutdown" (last item).

5. The display of news and exchange rates for Russian-speaking regions has been added to the black and white interface mode.

6. For the main CC3 interface, the function of sliding left and right has been added. By clicking on the screen to the side, you can go to the next page, as well as customise and add widgets of third-party applications.

7. According to user needs, the TEYES RADIO playback algorithm has been changed when there is no network connection: when loading the next channel, you need to return to the current channel load. Update the application version number to 2.2.

8. Added the function of displaying the external temperature in the status bar obtained via CANBUS. This function only works if CANBUS is able to obtain data on the outdoor temperature.

Copy these files directly to the main directory of a blank USB stick (FAT32)

Plug it into the USB slot of the CC3

After a few seconds the prompt asks if you want install

Press OK

January 2023 Regular CC3 Firmware
[FYT Android Head Units] TEYESAustralia:
have you tried this? it works for me

bluetooth tethering
[FYT Android Head Units] TEYESAustralia:
to set up auto start app after the device boot up, you dont need 3rd party apps

go to settings -- general -- autorun at boot

for wifi auto turn on. you would need an app on your phone to auto detect bluetooth device and turn its hotspot on so that the wifi of the teyes unit will detect and connect

below will assist you to allow wifi on the unit to always be on so assist you in this process
[FYT Android Head Units] TEYESAustralia:
angle test with brightness set to max, there is a noticeable difference

bluetooth tether is working for me, follow this quick guide

not sure about your last question, inbox a picture of what you mean
[FYT Android Head Units] cryptyk:
Do you have an ETA on the CC3 360 firmware?
[FYT Android Head Units] TEYESAustralia:
Warning! do not put the regular CC3 firmware on the CC3 2K or the resolution is no longer optimised

The firmware can be found here

CC3 2K Firmware

Effects of wrong firmware on the 2K screen
[FYT Android Head Units] TEYESAustralia:
see here CC3 2K firmware
[FYT Android Head Units] cryptyk:
Thanks! Just verifying: this will work for the cc3 360? It says it's for the cc3 plus. My understanding is that the plus has a higher resolution and the 360 has an entirely different motherboard than the standard cc3.
[FYT Android Head Units] TEYESAustralia:
No there is no ETA if this will be made available for the cc3 360, and it is now called the CC3 2K. Due to structural issues with some enclosing frames not aligning with the 2K screen mic and reset positions, there is more to announce later
[FYT Android Head Units] WV1:
see here CC3 2K firmware

We know you you will do anything to advertise your products but at least answer the question asked.
[FYT Android Head Units] cryptyk:
This is so confusing.

I asked if there would be a January firmware for the cc3 360, which is the unit I have.

You gave me a link for the cc3 2k.

I don't want to brick my 360 by installing 2k firmware, so I asked if that was really the right firmware. Your answer is that the is no ETA but that the 360 is now called the 2k?

There's no way that's correct. The cc3 360 is not a 2k screen.

It's such a simple question and I'm not sure which one of us is confused. Let me try again:

Do you know if/when there will be a firmware update for the cc3 360 which has a different motherboard than the cc3 and is not a 2k screen?
[FYT Android Head Units] j0hn83:
He means the CC3 Plus is now called the CC3 2K.

Clear as mud.
[FYT Android Head Units] here2rock:
Car Link app disappeared, how do I reinstall it again?
[FYT Android Head Units] j0hn83:
Should hopefully be in the "App Store" on your car (not the play store.
[FYT Android Head Units] here2rock:
It is not there, just disappeared.
[FYT Android Head Units] uremine12:
Hi TEYES, I have a Ford Focus 3 with the Sony head unit dash. As per the CC3 product page it does not support OEM rear radar with this dash. Any possibility to make it work?
[FYT Android Head Units] thexda23:
Hi I have a Nissan Xtrail T32 that comes with a factory reverse camera. . I've installed the CC3, steering wheel controls etc all seem to work after updating and following the canbus setting as per the website instructions. Unfortunately the OEM reverse camera doesn't display when put in reverse only a blank screen shows with the teyes reverse lines show. It knows the car was put into reverse just no visuals front the camera displays. Any thoughts on how to fix this?

**Edit: resolved my Mark with this https://teyes.com.au/blogs/news/how-to-connect-reverse-camera?_pos=3&_sid=f2f174be6&_ss=r
[FYT Android Head Units] thexda23:
Does your xtrail have an OEM reverse camera? Did you manage to get it working. Unfortunately this is the only things that isn't working for me. I put the car in reverse and it switches to reverse screen but there is no video.

**Edit: resolved by mark with this https://teyes.com.au/blogs/news/how-to-connect-reverse-camera?_pos=3&_sid=f2f174be6&_ss=r
[FYT Android Head Units] pruthviking27:
I Have Recently Installed Teyes on My Civic 8 Gen, my Reverse camara lines are showing but not moving as per steering.

Please Tell How to fix This
[FYT Android Head Units] marchnz:
RTFF and or contact seller, installer. If unable ask pointed concise questions outlining steps taken
[FYT Android Head Units] WV1:
Lots of complaints re this firmware update causing the unit not to sleep but restart even with a short time period between uses. Problem is with the new firmware only previous releases do not have this problem.

Perhaps Teyes Aus support engineers could look at it and report back on the issue as to when we can expect a fix.

That is if the support engineers are not too busy. :giggle::giggle:
[FYT Android Head Units] madmax67:
is it restarting immediately after engine off ? I didnt noticed the issue with this firmware. However, i have a battery drain issue , but this is since previous firmwares...
[FYT Android Head Units] WV1:
It is intermittant. Sometimes after overnight poweroff, other times after a few minutes poweroff. Sometimes it sleeps correctly. Problem introduced by latest firmware upgrade. Lots of complaints on 4PDA of same problem.

Can be fixed by rolling back to previous firmware version.

I would not mind but after restart rather than sleep I lose the tuned am radio station I listen to as it defaults to 87.5 FM until I select the radio station icon where it goes back to my selected radio station.
[FYT Android Head Units] ayonbaxter:
Well, I am pleased to hear this. Maybe this is where I ought to have posted the following request:

I purchased and installed the latest Teyes CC3 head unit with 360 degrees. I ran into an issue with receiving phone calls. I am able to make phone calls perfectly, but when a call is made to the unit it rejects the call, which automatically causes the call to go to voice mail immediately.

Has anyone else had that experience or figured out what is causing this behavior?

I already verify that there is no call forwarding enabled on the SIM and I have proved this by putting the SIM into another device that received all the incoming calls. I have tried the other SIM slots but no joy.
[FYT Android Head Units] deadeye920:
I’m sure you had a reply to this in the other thread but these units aren’t designed to receive phone calls. It’s more of an android tablet and not an android phone. Connect your phone to the unit to make and receive calls.
[FYT Android Head Units] Midnighter427:
Can I use any canbus decoder for example from Alibaba.com made for my car with your head unit. I have the Accord 9 with dual screen.
[FYT Android Head Units] dimimainz2020:
Hello,

I had the same problem on my Audi A3 8P.

In the settings for Canbus there were several variants for my car.

I tried to set the other variant for my car.

and all of a sudden it worked...

And suddenly the dynamic lines work when driving backwards.

enjoy playing with it.

But it always has to restart when canbus is changed.

Best regards
[FYT Android Head Units] dimimainz2020:
A3 8P Teyes CC3 2K dynamik linien
[FYT Android Head Units] dimimainz2020:
Problem with new start A38P
[FYT Android Head Units] dimimainz2020:
I have the same problem with CC3 2K.

I am currently speaking to Teyes Technical Support.

They thought that the voltage on the car battery was 12.6 volts too low when it was stationary, but that's not true, that's normal voltage.

The technician now wants to speak further with Teyes engineers about this problem.
[FYT Android Head Units] dimimainz2020:
yes, with CC3 this problem, with downgrade to penultimate version, will be solved, but with CC3 2K there is only one version.

You have to wait for the update.

The 2K also has other problems with working split screen and Google Maps.
[FYT Android Head Units] ratedEVO4G:
I have the new CC3 2k and I'm having issues with the install in my 2010 Infiniti G37 sedan. There's a small speaker on the CC3s wiring harness to the cabox that that a long constant beep after the HU is on for about 10 secs. Any idea what the issue cold be?
[FYT Android Head Units] pjo12345:
Hello! I am now also the owner of a Teyes CC3 head unit. I'm having a few issues and I'm hoping that with the help of the community I can resolve them. My car is a Chrysler 300 C (2007)

When I select my Chrysler 300c in the Canbus settings (RZC->Chrysler->300C->2007-2011), the buttons on the steering wheel do not work. Only when I change the settings to: BNR->Jeep->All->BNR.HIGH.AMP. Why?

Google Maps: The font is very small during navigation. You can hardly read it. Can the font be enlarged?

Radio app: I think that with activated RDS the automatic frequency change does not work. AF is on.

Are there any solutions? Thanks.

regards pjo12345
[FYT Android Head Units] marchnz:
What did teyes support suggest, what was tried
[FYT Android Head Units] WV1:
In answer to your first question if it works on that setting then that's great at least it works on a setting and you will not get an answer as to why.

Google maps is fixed at what it displays. Try another navigation program such as waze to see if any better

As to the last question yes you can ask Teyes. Good luck getting an answer.
[FYT Android Head Units] Alternet1:
I have a brand new cc3 2k in my 07 is250.

I noticed that when i change the volume with the cars stock volume knob that it changes one volume (i'm assuming amp volume?). on the other hand the steering wheel buttons change the head unit volume. Is there a way to get both the knob and steering wheel buttons to control the same volume (preferably the amp? volume)?

The CC3 doea see the stock volume knob over can bus and displays the volume level but its in this little weird pop up in the middle of the screen.
[FYT Android Head Units] pjo12345:
No response from support
[FYT Android Head Units] pjo12345:
Hello! Is it normal that when a call comes in, the name of the contact is not displayed but only the phone number? I saved the contacts on the CC3.
[FYT Android Head Units] pjo12345:
Hello! Does anyone have a DAB+ adapter (USB) on the CC3? If yes, which model is it?
[FYT Android Head Units] marchnz:
Is this request for an australia dropseller purchased unit?
[FYT Android Head Units] pjo12345:
No, I have a DAB+ USB adapter from my previous Android head unit (Seicane). But this adapter is not recognized. Hence the question. But now I've ordered an adapter from Teyes.I hope this is recognized and works.
[FYT Android Head Units] marchnz:
It's probably why Dan is ignoring you. Try the generic thread.
[FYT Android Head Units] WV1:
He does not log on to XDA much but we know he reads the forum reguraly so yes he is ignoring you as it does not advantage him.
[FYT Android Head Units] Saggynun:
I have just installed into T5 too

Also struggled to remove, used flat blade screwdriver.

Got it out but it did snap a bit.

Need something thin to push the white clips in.

Did you get the canbus working???

It worked on my old pumpkin.
[FYT Android Head Units] Gershy13:
Happening to me too.
[FYT Android Head Units] pjo12345:
Today I saw that the name is displayed. But very very small below the phone number. But that's a very poor solution from Teyes.
[FYT Android Head Units] Clandaries:
I have installed the Vincent Vega edition on my CC3and there it is like it should be.
[FYT Android Head Units] gordgelin:
that is 'coz i've fixed it :)
[FYT Android Head Units] marchnz:
Congratulations on providing the owners of this pseudo brand a real alternative to the resellers buggy code.

Would you be interested in promoting that in a thread here? Some details about it?
[FYT Android Head Units] j0hn83:
I see your app now runs on the Mekede M6 Pro.

Is there any reason why it can't run on older Mekede units (like my M500s)?
[FYT Android Head Units] gordgelin:
contact me in telegram
[FYT Android Head Units] halohahawai:
I've just update my CC3 to the latest firmware but the wifi seems to be not stabled as it should be until i restart the head unit, the wireless AA keeps disconnect. What should I do now?
[FYT Android Head Units] WV1:
Roll back the firmware to the previous one that worked. It is a known problem introduced in the latest firmware.
[FYT Android Head Units] marchnz:
Please share here, that's what xda is about
[FYT Android Head Units] halohahawai:
I thought it cannot rollback to the previous firmware? Any direction to do that
[FYT Android Head Units] neiliewheeliebin:
Looking at the CC3-2K pinout is there any reason we shouldn't be powering the reverse camera from the dedicated Socket F Pin 7? This pin power output is also configurable from within the headunit settings.

Powering from a CANBUS ACC is not a suitable option(as it is only provides a low power signal output)
[FYT Android Head Units] duc2199:
I'm wondering the same. I'm getting a bit of static, its working ok but it flickers. Might not be enough volts?

Also reverse tracking which my kia supports is not working which is real annoying. Not sure how to get past that.
[FYT Android Head Units] neiliewheeliebin:
I'm currently using socket F pin 7 +12v (negative is provided through the RCA plug) to power the standard TEYES AHD 1080p rear view camera with no problems but i'm reluctant to recommend it incase theres a reason we shouldn't.

I'm assuming its a sufficiently regulated/filtered 12v output unlike the CANbus adapter ACC signal wire.

Theres a "Reverse Power Supply" switch in Factory settings that toggles 12v always on/reverse only on pin F7 so its clearly intended to be used by whoever manufactures these headunits but i'd like to hear what TEYES Australia thinks about it as thats who i purchased it from.

Reverse tracking lines are provided by the vehicles computer via the CAN bus adapter which is configured:

-In TEYES app install MS.apk, Update.apk US.apk, Canbus.apk

-Then go to Headunits "Settings>Car Model>Enter Canbus" & select your correct CAN Bus & car adapter settings.

Find the name of your CANbus adapter manufacturer on the box itself(hopefully, mine is HIWORLD)

your camera could possibly be drawing too much power from your vehicle CANbus adapter ACC line to handle causing it to malfunction/fail, it was never intended for directly powering accessories only signalling on/off to the head unit ACC line by itself
[FYT Android Head Units] duc2199:
Thanks neiliewheeliebin,

I fixed the camera static, I saw on another post I had neg going into negative of rear reverse light. Once I disconnected that static has gone.

My Canbus is working for steering controls even front/rear radar sensors.

I've tried different Kia models in Canbus settings, no luck, unfortunately.

Do you think I should hook up the 12v line at the rear where the camera is located and disconnect it from headunits ACC line? Somehow I think its a canbus setting I'm missing. But Teyes gives us limited options to adjust. I've seen other headunits have app adjust many canbus settings.
[FYT Android Head Units] neiliewheeliebin:
Even with the camera disconnected the lines should should show up when in reverse, have you checked Factory Settings>Original Car Agreement>Reverse Parking Line is enabled? You should also have a "Vehicle Settings" app available from the app draw also if everything is detected properly
[FYT Android Head Units] marchnz:
What does the seller suggest when contacted for support and what has been tried?
[FYT Android Head Units] Dommper:
Hello!

I would like to interest about VOLVO S60 (2000-2010) CANBUS profiles. Unfortunately, there's no CANBUS options for my car in the menu.

I have a canbus decoder (from AliExpress) what is working fine with my Teyes CC2P (factory steering wheel radio control), but the reversing lines aren't turning when I'm parking.

I assume Teyes need to add CANBUS profile for my vehicle. Do they do request like that?

I have diagnostic tool for VOLVOs, maybe I can mine some CANBUS data from my car if it's needed.
[FYT Android Head Units] j0hn83:
No unfortunately not. The manufacturer of the canbus box needs to support it and that info actually needs send over the canbus.

My cars OEM radio shows dynamic reverse guidelines but they are not sent over canbus so I am unable to have guidelines on my aftermarket stereo.
[FYT Android Head Units] neiliewheeliebin:
You can buy reverse cameras with their own dynamic reverse guidelines built in but i don't know how good they are quality wise. Reviews on Supercheap Auto seem ok
[FYT Android Head Units] Cristian1973:
Hello T'eyes! I recently bought a CC3 2k, 4/64 unit, along with the Teyes AR DVR dash cam. Quite often the DVR application crashes, and playing movies in replay mode is almost impossible - they open very hard or do not open at all. The last time I tried to play a saved movie, the unit froze completely, the screen went black. I am using a new card, class 10, and I have nothing connected to the camera's USB. No response from T'eyes support. Thank you.
[FYT Android Head Units] deputy321:
I have a teyes cc3 2k. The problem is date , time, and no outside temp.

When you turn car off then on the date and time changes. What is the fixed
[FYT Android Head Units] mattybigs246:
Hey all, I am looking at getting the 3gb 32gb CC3 2k. Is 3gb RAM sufficient for basic use of carplay, youtube, and spotify? I don't plan on going heavy with multiple apps running.
[FYT Android Head Units] louforgiveno:
My opinion, yes. I have a 2gb unit, and while not silky smooth like my phone, it exceeded my expectations and is faster than units with old versions of android from back when 2gb was the standard/max i.e kitkat etc.