[LG V60 ThinQ Questions & Answers] magodequeso:
Hi everyone and thanks in advance to anyone who can help me!

I hate to be one of those people who asks what might be stupid questions without having any technical expertise. But yeah, I'm pretty clueless and have never really gotten into the inner workings of smart phones. I never really required much from phones before, so I've never had any real issues that bugged me. Some setting-up-the-scenario info: Since I started seeing info about this phone, I was really intrigued - mainly because of its music capabilities, which is what supposedly sets it apart from the rest. I read and heard SO many good things about it, and I've never had a portable music player work as well as I thought it should. So I took the plunge without having the disposable cash to actually buy a new one. I got a "renewed" one from the big A, and even though it was advertised as a T-Mobile version (which is the carrier I use), I received the AT&T version. It works fine on T-Mobile so I'm ok with it despite the AT&T software on it. The phone works well and is in great condition. But this issue I'm having is frustrating me, and I don't think it's carrier-specific (though I know the different versions can have different limitations on what can be done with them).

Here is the issue, and some of what I've dealt with in trying to research and solve it... Whether using the headphone jack (with or without enabling the DAC) or using Bluetooth or the phone's built-in speakers, songs will skip, stutter, stop and start over, move on to another song and then go back to the previous song, then stop and play an entirely different song. Sometimes it will just put out a string of noise for a second like it's on super fast-forward at a painfully loud volume. Some songs will never play properly, which could be a corrupt file issue, but others will often be fine and only mess up occasionally. None of them seem to be immune to it. This is a problem I'd say 80-90% of the time.

I have a lot of music, and I have it all on an SD card. It's a recent, higher quality SD (Samsung or the like) that's 128 GB. I prefer it that way since I don't want to fill up the phone's storage space. I've seen some posts online about this kind of issue on other phones, but not much usable info. Searching here didn't bring any results. One person with a different phone found a fix by moving his music app to the SD card as well, but alas that doesn't seem to be possible with this phone as there seems to be no way to change the download location to the SD card and I can't move the app from the phone's location for it. I've seen info (for other phones) about using the phone to reformat the SD card as "internal storage" to bypass that, but this phone only formats an SD card to be usable for multiple devices and not as part of the phone's internal storage. I'm in the process of trying to copy all of the music files to the phone's internal storage to see if that helps, but it's far from ideal for me and it's taking forever. I will update if it makes a difference, but I really don't want to do it this way because I won't have room for anything else. I guess if anything it might clue me in to whether the card itself has problems, but I'm optimistically doubtful about that. And maybe once I have the files copied I can reformat the SD card with the phone again, retransfer the files and see if that helps. Also doubtful but maybe? Also, the phone will only transfer the files using the Google files app - not the LG files app. Kind of odd, but whatever.

Oh, and I don't have the dual screen, so that wouldn't be a factor in this (if it could have been).

My questions then are:

1. Has anyone dealt with or heard about this music playing problem, and have any ideas about fixing it?

2. Does anyone know how to change the download location on this phone to the SD card?

I'm super frustrated because I really want to like this phone, and so far other than having generally better sound and being a little faster and nicer to look at I was almost just as happy with the crappy old cheap Huawei I had before. Any help would be much appreciated!