[Moto G7 Plus Questions & Answers] otaviobraga:
In short I can't flash on any official device rom, and the bootloader is blocked, which I actually need to enable and the OEM at the developer's option.

But I can't turn on the device because the phone says it has a different operating system, and goes back to fastboot. (Then after this message, it goes to the normal Motorola logo, but get stuck there)

Can anyone help me with this? I cant even flash the latest Android version for my phone (Android 10 for XT1965-2), fastboot and mfasboot is not accepting my commands.

GETVAR ALL

After some tries only this command seems to be working.

C:\Minimal ADB and Fastboot>fastboot getvar all

(bootloader) slot-co: not found

(bootloader) slot-suffi: not found

(bootloader) allt-su: not found

getvar:all FAILED (remote failure)

finished. total time: 0.003s

C:\Minimal ADB and Fastboot>fastboot getvar all

getvar:all FAILED (remote: unknown command)

finished. total time: 0.003s

C:\Minimal ADB and Fastboot>fastboot getvar all

(bootloader) slot-co: not found

(bootloader) slot-suffi: not found

(bootloader) kernel: uefi

(bootloader) version-bootloader: MBM-3.0-lake_retail-38523c9489-200410

(bootloader) product: lake

(bootloader) board: lake

(bootloader) secure: yes

(bootloader) hwrev: PVT

(bootloader) radio: LATAM

(bootloader) storage-type: eMMC

(bootloader) emmc: 64GB MICRON S0J9K8 RV=08 PV=10 FV=0000000000000004

(bootloader) ufs: N/A

(bootloader) ram: 4GB MICRON LP4 DIE=16Gb M5=FF M6=04 M7=10 M8=10

(bootloader) cpu: SDM636 1.0 (1)

(bootloader) serialno: 0054997355

(bootloader) cid: 0x0032

(bootloader) channelid: 0x19

(bootloader) uid: 7FB0DF4F

(bootloader) securestate: flashing_locked

(bootloader) verity-state: disabled (0)

(bootloader) iswarrantyvoid: yes

(bootloader) max-download-size: 536870912

(bootloader) reason: Reboot mode set to fastboot

(bootloader) imei: 355577095140552

(bootloader) meid:

(bootloader) date: 03-11-2019

(bootloader) sku: XT1965-2

(bootloader) carrier_sku: XT1965-2

(bootloader) battid: SB18C44559

(bootloader) battery-voltage: 3813

(bootloader) iccid:

(bootloader) cust_md5:

(bootloader) max-sparse-size: 268435456

(bootloader) ro.build.fingerprint[0]: motorola/lake_n/lake_n:10/QPWS30.6

(bootloader) ro.build.fingerprint[1]: 1-21-9/664a:user/release-keys

(bootloader) poweroffalarm: 0

(bootloader) ro.build.version.full: <not found>

(bootloader) ro.build.version.qcom: LA.UM.8.2.r1-04300-sdm660.0

(bootloader) version-baseband: <not found>

(bootloader) kernel.version[0]: Linux version 4.4.192-perf+ (nobody@andr

(bootloader) kernel.version[1]: oid-build) (gcc version 4.9.x 20150123 (

(bootloader) kernel.version[2]: prerelease) (GCC) ) #1 SMP PREEMPT Fri A

(bootloader) kernel.version[3]: pr 10 06:08:41 CDT 2020

(bootloader) git:abl: MBM-3.0-lake_retail-38523c9489-200410

(bootloader) git:xbl: MBM-3.0-lake_retail-efaf0cccb-200410

(bootloader) git:pmic: MBM-3.0-lake_retail-efaf0cccb-200410

(bootloader) git:rpm: MBM-3.0-lake_retail-0dc899d-200410

(bootloader) git:tz: MBM-3.0-lake_retail-a1c95bed3-dirty-200410

(bootloader) git:hyp: MBM-3.0-lake_retail-a1c95bed3-dirty-200410

(bootloader) git:devcfg: MBM-3.0-lake_retail-a1c95bed3-dirty-200410

(bootloader) git:cmnlib: MBM-3.0-lake_retail-a1c95bed3-dirty-200410

(bootloader) git:cmnlib64: MBM-3.0-lake_retail-a1c95bed3-dirty-200410

(bootloader) git:keymaster: MBM-3.0-lake_retail-a1c95bed3-dirty-200410

(bootloader) git:prov: MBM-3.0-lake_retail-a1c95bed3-dirty-200410

(bootloader) git:storsec: MBM-3.0-lake_retail-a1c95bed3-dirty-200410

(bootloader) frp-state: no protection (err)

(bootloader) ro.carrier: retbr

(bootloader) current-slot: a

(bootloader) running-bl-slot: _a/_a

(bootloader) running-boot-lun: 0

(bootloader) slot-count: 2

(bootloader) slot-successful:_a: yes

(bootloader) slot-successful:_b: no

(bootloader) slot-unbootable:_a: no

(bootloader) slot-unbootable:_b: no

(bootloader) slot-retry-count:_a: 6

(bootloader) slot-retry-count:_b: 0

all: listed above

finished. total time: 0.170s

ps: I'm using the translator because I don't speak English.

I tried everything possible, wiping data/cache,adb sideload rom.zip, flashing using mfasboot and fasboot, RSD LITE (This one does not shows me device).

The ONLY thing i didnt tried yet, was another cable, im using a paralel cable of a good quality.

When it doesn't show errors or it doesn't recognize commands, it just gets stuck.

(bootloader) max-sparse: not found

getvar:max-sparse-size FAILED (remote failure)

finished. total time: 0.005s

...

FAILED (remote: unknown command)

finished. total time: 0.002s

(bootloader) has: not found

(bootloader) partition-: not found

target didn't report max-download-size

sending 'partition' (37 KB)...

(bootloader) Failed to get the number of bytes to download

FAILED (remote failure)

finished. total time: 0.006s

(bootloader) max: not found

target didn't report max-download-size

sending 'bootloader' (9520 KB)...

please any help ?