[Xiaomi Poco X3 NFC Questions & Answers] Tut_Ank:
This is related to Google Messages, the application to send and receive SMSs and RCS

I don't know if this is problem with the POCO or with Android 10 becuse of the changes in the Do Not Disturb mode.

I use my phone for work, and I'm on call 24x7 for a week at a time.

I get the alarms thru SMS from a sender that is a name, not a number that I can add to my contacts. On Android 9, using Messages 6.4.044 Acacia, (but it was working as I'll describe with the initial version that came with my previous phone 3 years ago on Android 8).

This is what I was doing on my Mi A1 carring 2 SIMs one personal and the company one (I'm translatiung from Spanish, so the actual wording in English might be different):

Open Messages, go to the 3 dots an the upper right corner.

> select Settings

>> Received messages

>>> Advanced

>>>> Sound ...and here select a distinctive sound for all SMS different than the default notification sound.

Then open the conversation with a previous sms sent by my company (I cannot respond as is not a phone number, but I'll call it conversation)

Go to the 3 dots an the upper right corner within the conversation.

> Select Details

>> Notifications

>>> Advanced

>>>> ENABLE Bypass Do Not Disturb so it will sound even when dnd is enabled

>>>>Sound Select a Special tune for the Conversation so it sounds different from other SMS.

During the day I know when I get an SMS or if is a Urgent one from work because of the sound and during the night I could enabe DND and only get alerted by urgent work messages.

On Androd 10. The new phone is a POCO X3 NFC (Again the phone is set to Spanish, so is a rough translations of the menu labels):

Open Messages, go to the 3 dots an the upper right corner.

> select Settings

>>General (since I carry 2 SIMS one personal and the company one there 3 menus. General, one for SIM1 and another for SIM2)

>>> Notifications

>>>> Received messages

>>>>> Sound ...and here select a distinctive sound for all SMS different that the default notification sound.

Then open the "conversation" containing previous SMSs sent by the company I work for

Go to the 3 dots an the upper right corner within the conversation.

> Select Details

>> Notifications

>>> Sound Select a Special tune for the Conversation so it sounds different from other SMS.

There is no advanved menu, no switch to ENABLE Bypass Do Not Disturb so it will sound even when dnd is enabled. Only priority (highest prirotity doesn't bypass DND and also an entry to select what to do on the lock screen with the msgs and its content)

Result: During the day I cannot tell an on-call SMS from the rest as THE LAST SOUND selected for a particular conversation is APPLIED to ALL incoming SMS.

During the night I CANNOT set DND so all notifications from all applications sound, because if I enable DND the On-Call SMS cannot bypass DND and I don't ge awaken in case of problems at work.

I reported this thru the application twice; once in Spanish and once in English, but did not get an answer and I cannot see the report in my sent email box, so I'm not sure it was received.

Edit: I became Beta tester for messages, now I use version 7.1.080 Hickory but the problem persists.

I'm using IFTTT to parcially solve the issue, but is not the solution.