yashsingh1/xdaforums huggingface dataset:
[Google Pixel 5 Questions & Answers] mcgon1979:
Ordered on Sept 30th

Delivered on October 16th.

Direct from Google Store Ireland.

I have the gap on the left side of the phone only. From top left corner near selfie camera, down to the bottom right of phone.

It is quite small, but noticeably different from the right side of the phone which is almost flush as far as I can see.

I would never have noticed this gap without reading the google9to5 article that directed me here. I have to hold the phone at angle with light behind it to see the gap.

It would not bother me aesthetically to be honest as won't be seen when in a case. My only concern if it affects the integrity of the water resistance. I await google to make a statement on this. I also await the ifixit phone tear down so we can understand more about the significance of this gap.

I'm not going to return phone at this point - as I feel the issue seems widespread enough that any new phone would have this issue to some degree. Not that means its acceptable or not - just that it does seem quite widespread. I only saw one person say they had absolutely flush all around the phone. I might contact Google support to let them know about the issue - however they might not record it as a problem unless I commence an RMA.

The phone itself appears excellent. Screen is very good. Battery seems great etc. Other than this issue I have no other faults right now. In some sense I wish I hadn't seen it reported on google9to5. :p

I've attached an image of the top left area of the phone where gap is biggest.

Please upvote this Google Support case if you are affected - https://support.google.com/pixelphone/thread/77741994?hl=en
[Google Pixel 5 Questions & Answers] :
Same problem with me
[Google Pixel 5 Questions & Answers] htc-rocks:
Agreed - I've not seen any evidence of anyone having a pixel 5 without the small gap near the selfie camera.
[Google Pixel 5 Questions & Answers] superleeds27:
Looks like Google will do me an Advanced RMA even though I didn't purchase it from them. They've also said if the replacement device is no better, I can send the replacement back and keep the original (So that I can return the original to the retailer for a full refund.)
[Google Pixel 5 Questions & Answers] manicmarvin:
Well after weeks being excited, waiting for my new phone, I then see the news of the gap issue just this morning, on the day of delivery.

Thankfully, I've just opened the box and the edges are perfect all the way around. Ordered on Oct 2nd direct from Google.

With that in mind, the ones with gaps would be defective and Google needs to fix them.
[Google Pixel 5 Questions & Answers] bobby janow:
There is a Youtube video posted in this thread. Take a look at it starting around 3:42 and tell me if can see any gaps. I can't even on freeze frame.
[Google Pixel 5 Questions & Answers] Golf c:
I agree with everything you said. Some of those gaps look unacceptable. My girlfriend's 4A isn't flush at all. But completely uniform. And we know that's not water resistant.
[Google Pixel 5 Questions & Answers] jawamdame:
Gap between screen and case

I have the same in my Pixel, but if nobody told me I wouldn't have noticed it myself. The gap is very small. However, I am watching my Oneplus 7T and there are also small gaps :)
[Google Pixel 5 Questions & Answers] superleeds27:
Could you post some images for comparison?
[Google Pixel 5 Questions & Answers] joonj:
Because the Pixel 5 has 2 years of hardware support. Can I not just keep this phone until they actually fix this manufacturing problem then request a new one?

People seem to be getting replacements with the same issue.
[Google Pixel 5 Questions & Answers] jawamdame:
Gap between screen and case

52/5000

besides, it is not known if you will get worse ....
[Google Pixel 5 Questions & Answers] jasbur17:
I see people talking about waiting it out. Sooo many times these issues don't get complete satisfactory resolutions.

ALWAYS return it within the return window. You can always buy it again later.

just my 2 cents.
[Google Pixel 5 Questions & Answers] joonj:
That's probably applicable in America, but here in the UK you get a pair of £300 ($388) headphones that you could sell off to save some money. I'd lose more money if I waited and would be stuck with my old phone witch has been super buggy recently.
[Google Pixel 5 Questions & Answers] superleeds27:
You'll be looking at £100 tops for the headphones I reckon, eBay will be flooded and CEX will cotton on quickly
[Google Pixel 5 Questions & Answers] Floge999:
Even £100 is a great discount.

And google seems to admit that this is and issue and there seem to be people that don't have the problem. So at this point i'll just send back one phone after another until i get one that doesn't have the problem. It's a bit annoying but the phone itself is amazing for effectively 500€ with the headphones. There's just nothing comparable at the 500€ price.

I think the headphones sold for 170€ on prime day, so if you get anywhere close to that you'll get a pixel 5 that is just ridiculously cheap. Usually i say the pixel 4A is a great deal for the price, but a pixel 5 for 450€? That is hard to beat.
[Google Pixel 5 Questions & Answers] Micalus:
i am not entirely sure, if you know how sales work, but this is not how. Only because a limited amount of completely new Bose headphones, which usually cost 220-250 euro/dollar/pound or whatever, comes with the phone, doesn't mean the price will drop like 50-70%, if you gonna sell them on eBay. Not even close and not everyone will sell them, since they are pretty good headphones.

Also it is not like there is an infinite amount of them, since preorder were limited and the pixel 5 with the bose as preorder bonus were only sold in the UK, france, germany and Ireland, the deal is still pretty good, no matter what.

the original price of the headphones dropped already from 350 to 220-250 euro/dollar/pound, and even on prime day they were sold for 190 euro here in germany at least.

So paying 613€ (in germany) together with the bose worth 200 euro at least since they are new, will drop the price of the pixel 5 to rougly 400€.

One must be dumb to not consider keeping the phone and contacting google again and again, until they manage to get you a phone without gaps for that price.

If they replace it the first time, because the device has such huge gaps, they basically know they ****ed up, when it comes to assembly and quality control, so they will replace it as long as the phone has those issues, because of the IP68 certificate. MAYBE it is still kinda water resistant, which i heavily doubt from what i have seen first hand, but surely not dust resistant.

Also this is already blowing up more and more in the media for now.

For myself, i will let google replace the phone, until they manage to get me one without gaps, it is their problem, they are losing money on every replacement phone they have to send me :D i have time and can wait for the phone.

But thats only my two cents.

Cheers

Mike

---------- Post added at 07:07 PM ---------- Previous post was at 07:06 PM ----------

Agree, agree, agree. Don't you read my mind! :D :laugh:
[Google Pixel 5 Questions & Answers] sshariff:
Not sure if this issue is too widely spread so it might be better so get a replacement sooner. My pixel 5 is perfect, after going through this thread every day I am continuously trying to spot any gap whatsoever but can't! So I would presume a couple of faulty batches in the production line which Google should be replacing.
[Google Pixel 5 Questions & Answers] jawamdame:
On the other hand, the gap is so small that it may not be worth making a problem out of it .... many users probably won't notice it at all ... I look at my Pixel and it's such a small gap that I have mixed feelings myself
[Google Pixel 5 Questions & Answers] Haxxler:
So far i have not seen any picture of a completly flush Pixel 5. I have a tiny gap but it is all around the screen so i dont know if thats normal or not. Can please anyone post a picture how it should look?
[Google Pixel 5 Questions & Answers] superleeds27:
Same. Posts saying it's fine but no images to back this up.
[Google Pixel 5 Questions & Answers] jawamdame:
I would also like to see the perfect device, I don't know whether to send mine to google, what if I get a worse one?
[Google Pixel 5 Questions & Answers] bobby janow:
Agree. Heck I'd take even one perfect phone to believe it. I went to BB and Verizon today and there are none on display yet. BB said the 29th VZW unsure. I'm due for a November 3-4 delivery so hopefully I'll have time to cancel if the display units look like crap. As I said if there is a delay from early Nov then we'll know it's been recalled from the factory.
[Google Pixel 5 Questions & Answers] ben_linux:
Same, this thread and also in French forums stressed me a little, but really my device is perfect. So I guess i'm pretty lucky.

But I am angry for all the people here who trusted Google and they AGAIN ****ed the quality control.

For people asking for a photo of a perfect device, I will do it tomorrow :)
[Google Pixel 5 Questions & Answers] Cal4r4pauFrit0:
saw a pixel from a friend of mine and there's no gap between the body and the screen. neither a hair fits between the screen and the body

PS:. my pixel have a gap in all corners but, the biggest One is on the right side (sim card) in the middle.

France, Black model
[Google Pixel 5 Questions & Answers] sshariff:
Attached pics of mine. Pretty flush all way around.
[Google Pixel 5 Questions & Answers] blair287:
My GF green one has the gap too
[Google Pixel 5 Questions & Answers] DominatingSystem:
That's so a tiny problem, if I didn't read this post I wouldn't notice the gap... And it is so minimal... I don't know..

2 year warranty, if the gap force a malfunction, i get in touch with the Google support.

Don't get mad
[Google Pixel 5 Questions & Answers] Golf c:
Google already showed us what it's supposed to look like.

There's a gap, separation, bevel. Just like the Pixel 4A

https://xdaforums.com/pixel-5/help/assembly-problem-gap-screen-case-t4177669/post83744983
[Google Pixel 5 Questions & Answers] doooby:
I've got the black version with the gap. I can easily get a finger nail in it and see it lift slightly, it's almost certainly not adhered properly in that top left corner which will lead to water/dust ingress.

I think they've screwed up the space tolerances with the front facing camera which has hindered the screen press to adhere the screen gasket properly.

There is a tiny gap in the renders, you can see it clearly in the side picture (the one where it's wet) on the official site. I've put the image in a CAD program and measured it roughly as 0.12mm (using the declared 8mm as the thickness of the phone) .

80gsm paper (standard copier paper) is 0.1mm thick so you should be able to get paper in the gap with some resistance (i.e. not easily slide in). This is how it is for me along the right side and I believe this is how it should be around the whole frame.
[Google Pixel 5 Questions & Answers] Floge999:
Well, since i had to take pictures for the google support anyway and some people want to know what the differences in the gap look like i put pictures of the two sides of my phone together and added a upscale version of the render that i found.

Top is what i think is a render.

Middle is a picture from the side of the top left corner, the one most mentioned with those problems. I'd like to know what that hole looking thing in the gap is - it worries me the most.

Bottom picture shows other side of my phone, the bottom right corner. Which i consider to be the best corner on my phone and how it should be.

Not sure if this gap is a problem or not or if google considers this to be a problem. This is just part of what i send to the support and i haven't heard back yet.
[Google Pixel 5 Questions & Answers] mcgon1979:
I've posted about the gap issue already here - but I wonder have any of you seen the battery charging issue too - https://xdaforums.com/pixel-5/help/pixel-5-charging-problems-t4179365 (just so you are aware). That might tip the balance of me returning it now. The gap not so much - but charging or heat problems - yep.
[Google Pixel 5 Questions & Answers] Shulin:
My Pixel 5 will not arrive until November 2nd, but I plan on putting my phone in a bowl of water for a minute or two before powering it on for the first time. Everyone is worried about potential water damage right? If you're going to return it anyways because of the gap, why don't you just test it out? I haven't seen anyone say they've thrown theirs in the drink yet.
[Google Pixel 5 Questions & Answers] superleeds27:
Going to give this a go.

If the replacement has issues I can send them that device back, then I'll look at returning my original device to Amazon.

Risk free gamble. Please pay off!
[Google Pixel 5 Questions & Answers] Golf c:
Dare you. Water damage voids the warranty.

https://support.google.com/pixelphone/answer/7533279?hl=en
[Google Pixel 5 Questions & Answers] Shulin:
I mean the technical specifications of the Pixel 5 state:

From the IEC Blog: https://blog.iec.ch/2018/09/ip-ratings-for-waterproof-phones/

The '8' from the '68' spec says

Numeral 7 refers to

In the IEC standard 60529 the depth for these tests is 1m and the time duration is 30min.

So if my phone gets messed up after 2 minutes from sitting in a bowl of 5cm of water, then I think I have a valid case for full refund/replacement.

Edit:

Found some YT videos:

- https://youtu.be/ychjIfv7oI4

- https://www.youtube.com/watch?v=Fnk0CKc1nV8

- https://www.youtube.com/watch?v=1BUQ55hk6Ro
[Google Pixel 5 Questions & Answers] Golf c:
Doesn't matter. They will always know when you have water damage. Your toast. I have survived water damage twice on my 3XL. Good luck with your water damaged warranty replacement
[Google Pixel 5 Questions & Answers] jimv1983:
While you are correct the videos do show all three phones surviving with no issues. There was another review I saw were I guy throws it in the pool with no issue. That at least makes me optimistic that it isn't a wide spread issue. Crossing my fingers for my Pixel 5 when it comes in about 2 weeks. I'm still not going to test it even if these instances hadn't shown up. It's like airbags. They are there for protection and you hope they work when needed but you aren't going to test them on purpose.
[Google Pixel 5 Questions & Answers] akpe:
Hmmm this might be hopeless, but out of curiosity, those of you with the gap issues, where did you order from?

I mean, if the issue is limited to certain retailers it could be a batch issue, not necessarily limited but hopefully there's time to troubleshoot and fix this.

It would also be great if those who receive their devices in the future report back on this.

As I said I'm just reaching here, I don't have previous experience with Google products but judging from comments I've been reading about support I'm not even sure google will acknowledge it.

Στάλθηκε από το Mi A2 μου χρησιμοποιώντας Tapatalk
[Google Pixel 5 Questions & Answers] Golf c:
Good luck. I have a horseshoe up my ass. My 2XL did not survive. It's in the gulf of Mexico by now
[Google Pixel 5 Questions & Answers] Zisworg:
I've ordered mine over Google official store... and it's supposed to be shipped to me around November 10-16th...

And with all I read here, I'm really on the verge of canceling my order :-/

As most of people here, I bought it considering the Bose headphones "offered" with first 50k pre-orders. I expect to sell it around 160 euros, so I feel (like someone else just above) P5 deserves a try nonetheless. :confused:
[Samsung Galaxy Note 9 Questions & Answers] abulnass:
is there is any problem from changing my software using odin 3b patched from n960u to n960f?

and if not possible can i activate at&t firmware and get it's booting logo and volte and video calling without having at&t simcard because i'm in egypt??
[Samsung Galaxy Note 9 Questions & Answers] Rosli59564:
For sure you can't downgrade bootloader. I don't think you could change international unlocked version to US locked version. I'm not not sure though. Have you asked in the patched odin thread?
[Samsung Galaxy Note 9 Questions & Answers] abulnass:
i want the opposite.

want to change us version n960u to international version n960f..
[Samsung Galaxy Note 9 Questions & Answers] Rosli59564:
https://xdaforums.com/android/software/patched-odin-3-13-1-t3762572/page5

You can't change G965U to G965F. I guess it should be the same for note 9
[Samsung Galaxy Note 9 Questions & Answers] PlutoDelic:
1. You cant. YOU MIGHT SUCCEED TO FLASH IT with the patched Odin, but that will most certainly brick your phone. These are two different phones, PERIOD.

2. What you can do is FLASH SM-N960U1 firmware with XAA CSC to your phone, and have all the AT&T stuff away. This too needs the Patched Odin.
[MTCD Android Head Units General] comptechltd:
I just purchased a Vanku PX6 A10 4g/64g from amazon. Here is the link Amazon Link

I am coming from an Atoto A6 which I purchased last year. While the Atoto is fairly stable and in my opinion somewhat robust it was a dog stuck on android 6 with fairly low spec's. I purchased the Vanku and all I can say is WOW. I am very impressed. When I first opened the box I hooked it up on my bench at first and the first boot was maybe 20 seconds until fully operational. Warm boot is maybe a second. I did go ahead and root it while I had it on the bench which worked perfectly based on the instructions I found on here. As of right now I am keeping the stock ROM. I used to always use Malysk's ROM and may in the future upgrade to his or to the HAL 9K but for now I really haven't seen any need to......This thing does everything I want it to. So far the only software I have installed (all of which I am extremely happy with) Is Agama Launcher, NavRadio+, PowerAmp, Total Commander, Atoto TPMS and MTCDialer. Everything has integrated super well together. Using the 'Google" button on Agama I can play any song on Power Amp or make a bluetooth call to anyone in my phone contacts or obviously do a google search. I bought this unit over the Pumpkin for a couple of reasons, The Vanku has an MTCE Mcu while I was told by the seller that the pumpkin of the same spec had a CSN2 Mcu. Also the reseller stated the Pumpkin was NOT compatible with any of the TPMS units available. This is my 5th android head unit and also is the first one that I was able to get the steering wheel button to operate without using a separate module. I was able to wire them direct.

Some PROS:

-Super fast at everything, boot, software loading, executing.....just WOW

-The microphone is very clear. I have both internal and external microphones hooked up and working and everyone I have talked to on the phone said my voice was very clear.

-The first thing I was going to do when I got it was put a bigger heat sink in it. Once I opened it up I found it had a very robust, finned heatsink attached directly to the processor without the small cover plate that I have heard about on some others.

Some CONS:

-For some reason some of the newer HU's are not using a standard size double DIN bezel. This unit would not fit in my Metra panel so I had to use the Dremel on the panel to make it a couple of mm bigger width and height.

-The MCU is an MTCE-HT. This is not as common and haven't found much information about upgrading it.

-I have one small spot in the upper portion of the touch screen on the left side that is not as responsive as the rest.

This is just my initial observations and I was not prompted to post this.

I have no idea how this will hold up in the long term but for right now I am super satisfied and give it an A+
[MTCD Android Head Units General] veletron:
Power Button (Long press volume knob)

Hi

So, After your response to my questions in another thread, I bought one of these and currently have it on my bench prepping for installation in my Van. I wondered if you knew what the deal was with the Long Press of the volume knob. The unit says 'shutting down', screen goes dark, but it still consumes about 10 watts. I have the red and yellow wires permanently connected to 12V as this is going into a campervan and will run off the leisure battery, so I don't want it to shut down when the ignition is turned off.

I had hoped to get it to shut down with the long press (which is what my old Ownice C200 used to do).

Cold boot is so fast that I am not really concerned about sleep mode. Maybe Malaysk custom rom offers some means to force shutdown from long press of volume knob?

Thanks
[MTCD Android Head Units General] comptechltd:
I am trying to figure out exactly how the 'standby' function works myself. I'm sure it has something to do with battery voltage but can't be sure. You can look at the Malaysk Rom or the HAL9k. I think the HAL9k offers a shutdown button but can't remember. The only problem with HAL9k is for right now you have to downgrade to Android 9 until he releases an updated version but there is a utility to easily downgrade to Android 9 called modinstaller. So far I have mine rooted (Android 10) and have it configured and working so well I can't find a good reason to change ROM's yet. I'm sure I will once the HAL9k for android 10 comes out. I always used to use Malaysk's ROM but they seem kinda 'heavy' now with a bunch of stuff I don't use.
[MTCD Android Head Units General] comptechltd:
Forgot to ask.....What do you think of it so far?
[MTCD Android Head Units General] marcialix:
Hello, I have had the same radio recently but I can't get it to work with a 3G dongle, since in the connection options I don't have the option of mobile networks, in my previous pumpkin it worked perfectly. I will try to update to the Malaysian rom to see if I get this function, Do you have the option of mobile networks in connections ???? Thank you. A greeting.

Hola,

Tengo la misma radio desde hace poco pero no consigo que me funcione con un dongle 3G, ya que en las opciones de conexión no tengo la opción de redes moviles, en mi anterior pumpkin funcionaba perfectamente.

Probare a actualizar a la rom de Malasia para ver si consigo dicha funcion,

Vosotros teneis la opcion de redes moviles en conexiones ????

Gracias.

Un saludo.
[MTCD Android Head Units General] fil:
Amy link to what instructions you followed on here for this unit?

thanks
[MTCD Android Head Units General] comptechltd:
I am pretty sure this is the link I used Root PX6
[MTCD Android Head Units General] Giu1975:
Hello

I would like to know if there are any firmware and mcu updates for this car stereo that I bought for 1 week and with which I am very happy. I tried to search the internet but found nothing. Thanks
[MTCD Android Head Units General] Bob_Sanders:
If you are happy with the unit then why are you looking for updates?
[MTCD Android Head Units General] Giu1975:
I would like to update the firmware because the current security patch dates back to May 2020 and to have greater compatibility with new apps and improved system functions
[MTCD Android Head Units General] Giu1975:
Do you know if there is an update available for this radio's stock firmware?
[MTCD Android Head Units General] SOMF:
Hello, I am am a week or so away fr buying the same Vanku and I am wondering if you are still happy with it? Any supprises and are you still using the stock ROM? Thanks for a great review of your initial experience
[MTCD Android Head Units General] comptechltd:
Unfortunately, I have traded the vehicle I installed it in but can tell you up until the end I was 99.5% satisfied. In fact, this was the best Android head unit that I have purchased. I have gone through several.
[MTCD Android Head Units General] SOMF:
Thanks very much

Thanks very much, that's good enough for me
[MTCD Android Head Units General] jateed:
Thanks for this post. I'm about to do the same thing, moving from the atoto a6 pro to this for the same reasons.

Only difference was I was going to go straight to hal9k, since I've had good experiences in the past, but in case I get a dud, do you or anyone else have the stock rom for the vanku? If i need to return it as part of the warranty, I'd expect they want it on stock, but vanku's site doesnt have any posted.

Thanks for whatever help anyone can provide.