[HTC U20 5G Questions & Answers] Groby:
Well, first I've to say that I'm not absolutely objective, because I’m a fan from HTC, use their products since 2002 and apart from their update care (honestly it’s bad, just my U11 life with Android One get nearly monthly updates) I’m really happy with the hard- and software!

Back to topic... I unboxed it, and it’s like other ones in the past, high-quality, nicely tidied up, makes the impression you get something for your money. The dimension from the mobile itself is very good, first I thought it’s narrow and long, but after using it I noticed that it’ very good to handle. The wight is good, not to heavy and not so lightly that you think it’s just a plastic phone for kids. Screen is clearly, and I can’t understand some writings like “it just have FHD+ with 1080 x 2400”. I don’t want to use a microscope to find more Pixel! Human eyes can’t see that, so why to pay much more money for more DPIs you can’t see? :) If the brightness is fully turned up, it is a bit dazzling in rooms, but very good outside in the sunshine to still see everything. Haptic overall is very good (missing the U12+ glass back cover ;) ), the fingerprint sensor on the back in in a good position, easy to unlock with one hand without to have touch the screen; _very_ useful if you just have one hand free.

Also nice the wall power adapter with QC4/PD with 5, 9 & 12V output with comes with, the headphones are cabled Ear-buds instead of In-Aer-Headphones (which were delivered i.e. with U19e or U12+).

Power on, and: eeeeeeehhhhhh!!!! :( Just 6 languages, English and 5 Asian -seems to be the new disease at HTC, because my U19e have the same - theU12+ 128GB Taiwan Version seems to be the last phone which provide much more then these 6 languages, but may it’s because the U12+ is SKU/Region 708 Taiwan, and my U19e and U20 5G are SKU/Region 709 Hong Kong. I would try to switch to 708, but information about these phones are _really_ rare, don’t think about Images, RUUs or anything else! (If you have some information, please PM me! :) )

Search for Updates, and Yes, there are some. 3 for mine, but none for update to Android 11 -OK it’s not even 2 month ago released, hope to get it soon! (but if you see my comment in the first sentence... :,( )

The performance is very good, but was expected. We will see what happen after dozens installed apps and several moth of use -my U12+ installation is now over two years old and is getting little bit slowly.

So I tried to copy my data from the U12+ to the new one, but it doesn’t seems to work. The HTC transfer tool recognize the U20, displays the correct PIN, but the confirm button to start the copy process stays grayed out. I also downloaded and installed the latest beta version of the transfer tool, tried to deactivate all security like fingerprint, PIN, startup encryption, administration account from Exchange Server, ... -but nothing helps. HTC Backup is shut down since 30th of September 2020, the google backup is a joke! Tried it first time and brink me back 3 of 100GB... setting up 5 accounts and install my apps (which mostly have to be setup then manually and all data are gone) can be done by myself!

The Camera is brilliant, looking forward to make some pictures, but I have to be warm with the new GUI and settings.

I’m really happy with it, hope I will find some good GSI (may try make them self, started yesterday learning about this) or workarounds to get it with German language enabled -may you noticed that I’m not a native English speaker, and it would be much more easier for me to handle the phone, and all the apps which will appear in English too, if OS is set to it.