yashsingh1/xdaforums huggingface dataset:
[Google Pixel 5 Questions & Answers] mmiyahki:
Below is what google support told me;

"I've reviewed the further details with all my resources and would like to inform you that the variation in the clearance between the body and the display is a normal part of the design of the Pixel 5 devices and has no effect on the waterproof and dust proof rating or functionality of these phones.

Hence, we request you to observe the device performance and contact us in case if you notice any issues with the screen gap on your device.
[Google Pixel 5 Questions & Answers] xchampx13:
Definitely. If there is anything its extremely minor and almost unnoticeable on my end. With a case and screen protector I dont imagine it would ever being a problem
[Google Pixel 5 Questions & Answers] dudeman1st:
US, Fi, Sage, no gap.
[Google Pixel 5 Questions & Answers] 0.0:
Received yesterday. Just Black, US unlocked. Bought from Google Store. No lifting gap like the (mainly) international Pixels. It's pretty flush and uniform around.
[Google Pixel 5 Questions & Answers] sarshadd:
Just received unlocked sage purchased from Google store; largest gap exists around top left corner near camera cutout, and lift trails down along the left side.

Pressing it into place does nothing, scheduled a support call to try and RMA.
[Google Pixel 5 Questions & Answers] chrisc93:
I think this is normal. I'd be very surprised if the people who say they have no gap actually have no gap at all. I have yet to see a picture with various angles of a "gap-free" phone. Also, I looked at a bunch of models in a few stores today and all of them had some sort of gap near the top left corner. However I think this is just fine. It's really quite a small thing and, like most people are saying, I definitely would not have noticed it if not for this thread.

I think the real gap problems are if you can actually see metal frame and dirt getting in the space.

Good luck with the RMA route! Keep us posted how it goes
[Google Pixel 5 Questions & Answers] bobby janow:
Located where?
[Google Pixel 5 Questions & Answers] sarshadd:
I'm in USA, California.

---------- Post added at 07:16 PM ---------- Previous post was at 07:02 PM ----------

The screen is definitely not seated properly or adhered strongly enough. Maybe the width of adhesive used around the corner is not wide enough (in accommodation of the camera) to stay seated? None of us know the particular failure point, but the space between the frame and the screen is inconsistent -- and if you press down on the gaps there is clear travel between the screen and the frame. Considering that there is no visible travel on the other 'properly' seated corners, this appears to be a design/manufacturing defect.

Maybe this affects the seal of the IP rating? Maybe affect on the seal depends on the size of your gap? Unknown, but it's a $700 phone, and these blemishes are not something I'm willing to tolerate.

They accepted RMA and will ship another device. Fingers crossed my second shipment is a lottery winner.
[Google Pixel 5 Questions & Answers] daeshawn:
Got my Canadian version no large gap here just a uniform space all round looks normal to me
[Google Pixel 5 Questions & Answers] Rubuz88:
You can see on the last picture, that there is a little bigger gap in the top left of the phone (right side on the picture) where the selfie cam is. This is exactly how mine German just black is. You must look at it in front some bright wall or paper and at correct corner, to see it properly.

This is exactly how mine German just black is. I don't stress about it much, since it is in pretty tight Spigen case from the get go.
[Google Pixel 5 Questions & Answers] daeshawn:
lol if i have to look at it from the right angles etc then it isn't a problem to me. Your correct the Spigen case i have is perfect
[Google Pixel 5 Questions & Answers] Tel864:
Sorry, I don't see any gap.
[Google Pixel 5 Questions & Answers] avetny:
Picked up my one from best buy yesterday. (No problem/Sagecolor)
[Google Pixel 5 Questions & Answers] bobby janow:
Neither do I. In the last picture the right and left edge are identical. That looks like a flawless phone and I hope I get one that looks like that.
[Google Pixel 5 Questions & Answers] Rubuz88:
https:// imgbox.com/HzqZyJlH

Other corners look better. Maybe is just me, and the picture quality is pretty bad, but still...
[Google Pixel 5 Questions & Answers] sn0warmy:
Fedex just dropped off my Pixel 5. I immediately unboxed it to inspect the screen gap. I'm happy to report that I have no noticeable gap on any side or corner. It's just as flush as my Pixel 4, all the way around.

Bootloader unlocked, screen protector and case installed. Now time for setup! :highfive:
[Google Pixel 5 Questions & Answers] bobby janow:
Ninja'd by [MENTION=2781818]sn0warmy[/MENTION] yet again. I just got mine Fedex, inspected and absolutely flawless. Not a hint of a gap.
[Google Pixel 5 Questions & Answers] sn0warmy:
I'm just too quick. :laugh:

Pretty relived, to be honest. I was dreading the thought of giving Touchwiz another go with the S20 FE.
[Google Pixel 5 Questions & Answers] chrisc93:
Can you post a picture of them? There haven't been many people who claim they are gap free who share images of theirs. I think there are varying degrees of what we are considering flush. I'd like to see and compare against my phone.
[Google Pixel 5 Questions & Answers] sn0warmy:
I think the reason you aren't seeing a bunch of pictures of phones with no gap is because there's really no point. Your phone either has a gap or it doesn't. I'm not trying to be a jerk, I just don't see the point of removing my case, pulling my old phone out of the drawer, shuffling around to get lighting just right, taking a bunch of pictures and uploading them, just to prove that my phone has no gap. Believe me, if mine did, I'd have put it right back in the box and would already have the return process started.

Maybe [MENTION=2659927]bobby janow[/MENTION] has more patience/time than I do and can post some. :laugh:

If you really have to strain to find a gap, it's a non-issue and you're over-thinking it. If your phone looks like the one in the first post of this thread, then it's an issue and you should return it. Pretty simple.
[Google Pixel 5 Questions & Answers] Golf c:
It's really impossible to capture with a photo. The only gaps I have seen are the nasty ones in the photos that were posted here

---------- Post added at 09:04 PM ---------- Previous post was at 09:03 PM ----------

Root that *****. LoL
[Google Pixel 5 Questions & Answers] bobby janow:
Ok, I'll try. But [MENTION=2781818]sn0warmy[/MENTION] is right, there is no issue whatsoever and it's basically pointless. And with that said:

edit: OMG I take the worst pictures.
[Google Pixel 5 Questions & Answers] bobby janow:
Lol!! You know by now I don't bl unlock or root. But I always leave my options open and make sure I can flip the oem switch. :angel:
[Google Pixel 5 Questions & Answers] Golf c:
I really thought you wanted to. Your Verizon rage was always apparent to me in the bootloader unlock thread. Hahahaha.

Rooting is overated these days. As is custom roms. I just do it cause I can. Lol. Adaway and James DSP
[Google Pixel 5 Questions & Answers] Tel864:
I agree, eventually we'll need a gap megathread for all the gap posts. Mine will be here tomorrow, if I have troubke seeing a gap then I'll keep the phone, if there's a large noticeable gap, then back it goes. Either way it's my problem and I don't need verification from XDA.
[Google Pixel 5 Questions & Answers] bobby janow:
Oh yeah don't get me wrong. Verizon doing what they do sucks and I can't stand it. But I stick with stock since late in the 5X era and keep the bl locked but available just in case. I do miss Adaway but I think I'd miss GPay more. I have a great pair of headphones that make up for audio mods but I do miss that a little too. But hey, this phone rocks!

---------- Post added at 04:33 PM ---------- Previous post was at 04:30 PM ----------

You won't have a gap, none of the US versions seem to have one. Fingerprint is so welcome again, I sometimes forget I have it now. lol GPay seems to be working for adding cards but I haven't scanned any yet. That's tomorrow.
[Google Pixel 5 Questions & Answers] eddieb187:
Display is flush with chassis No Gap on Just Black Unlocked from Amazon in NY
[Google Pixel 5 Questions & Answers] Tel864:
When I had the S9 and S10 it seemed like the phones in other countries had many more problems, hardware and software. It doesn't make sense, since all the Samsung phones were made in the same place, and QC should be consistent. I hope you're right though and I don't have some big ass gap staring at me.
[Google Pixel 5 Questions & Answers] Michael1200:
Imo, there definitely is a small gap visible on the top left corner just like on my Pixel 5, but I'm sure it won't get any better than that. Definitely acceptable and barely noticable anyway. However, I find it interesting how everybody here has his own definition of "flush". I think it's safe to say that for the Pixel 5 the display definitely isn't perfectly flush with the chassis, a small (but mostly uniform) "gap" or whatever people like to call it definitely exists on every phone. As long as it's not huge it's probably no big deal.
[Google Pixel 5 Questions & Answers] bobby janow:
You're wrong. There is no gap either in the top left corner or any other spot..
[Google Pixel 5 Questions & Answers] TokedUp:
Wow we actually have a Gap denier! We tell em we have the gap, he says no you don't. Only on the internet! I'm getting popcorn now...
[Google Pixel 5 Questions & Answers] bobby janow:
You are demented. Lol
[Google Pixel 5 Questions & Answers] eddieb187:
I just looked with a flashlight and a magnifying glass and there is no Gap man The Display edge is right against the frame
[Google Pixel 5 Questions & Answers] Golf c:
I wouldn't call it a "Gap" either. It's definitely not flush. You wanna see a Gap , look at my soulmates 4A
[Google Pixel 5 Questions & Answers] Michael1200:
Can you take a closer shot against the light from the side? Then any gap would be clearly visible. From the angle and distance you shot the pics, mine looks absolutely gap free too, but from the right angle, the (mainly uniform) gap of my phone is clearly visible:

Would be really curious how a "gap-free" phone looks from this angle. Until now, I've only seen pics from far away against no light. No side close-ups until now for some reason.

However, I managed to get a replacement device which is on the way and will be delivered on monday, so I'll keep you updated if I really get a "gap-free" phone. Although I reckon it will be the same as my current one, as I believe it won't get any more flush than that.
[Google Pixel 5 Questions & Answers] arsenal74:
My sage one looks pretty much like this, small uniform gap all around with maybe one corner ever so slightly more obvious but it depends on the angle I view it really.

I would not have noticed it but for the publication of these issues but now I see it I am unsure if it warrants trying to return it or not?
[Google Pixel 5 Questions & Answers] Michael1200:
Could you maybe capture a pic from the side in a darker room against some light source as I did in my previous post? Just curious if it looks the same as mine or if yours is "more flush". But I think yours looks pretty good.
[Google Pixel 5 Questions & Answers] arsenal74:
I’ll try, have found it surprisingly difficult to photograph!

If you look at the bottom part of the picture the gap is quite obvious though, I can easily slide a piece of paper in there.
[Google Pixel 5 Questions & Answers] arsenal74:
Here are a few more of mine. Actually, maybe not as uniform as I thought!
[Google Pixel 5 Questions & Answers] Ydnaroo:
Pixel 5 teardown: https://www.youtube.com/watch?v=PPvlSHyok68&feature=youtu.be
[Google Pixel 5 Questions & Answers] xRogerxC:
For goodness sakes, just put a screen protector and case on it, and call it a day. Nobody will ever notice, and if you have a warranty, you're covered. If you just can't live with it, return the damned phone, and buy something different. It's that simple.
[Google Pixel 5 Questions & Answers] Aporzio:
I have the black model with a tiny uniform gap. You can barely notice unless looking very close. You can barely get a piece of paper in between so I'm pretty happy with mine. I'm almost certain it won't affect the ip rating either. I bought mine at best buy and opened it in front of the guy after explaining the issue people have been having and I was happy enough with it to walk out of the store with it.
[Google Pixel 5 Questions & Answers] Tel864:
I received mine this morning and I can't get a piece of paper in it anywhere. I can run my fingernail around it and it feels almost seamless.
[Google Pixel 5 Questions & Answers] pcloadletter1:
If I squeeze it together, the gap disappears. Release the pressure, the gap returns.
[Google Pixel 5 Questions & Answers] TokedUp:
Unacceptable!
[Google Pixel 5 Questions & Answers] mrkhigh:
On a plus side disassembly is going to be easier on this phone.
[Google Pixel 5 Questions & Answers] xRogerxC:
Here's an interesting article, and teardown of the Pixel 5 that talks about the screen gap issue:

http://feedproxy.google.com/~r/andr...ssues-you-probably-dont-need-worry-about-them
[Google Pixel 5 Questions & Answers] janjan:
I received this message from Google..(Have same gab issue)

"We received your replacement request for your Pixel 5 (128 GB, Just Black, unlocked). Just follow the instructions below to return the item within 14 days of receiving this email, and we will send you a replacement item"

Does it mean they will send me a brand new or a refurbished one. I have no idea. I really don't know what to do. Tomorrow is the last day as I have to return it within 14 days. Anyone received a replacemen from Google before? Did they replaced it with a new or a refurbished one. I am living in EU and I have to return it to Poland. I am not living in Poland.

Google also mentioned this..

"Returning a phone or Google Nest Hub? Do not mail your charger and accessories with your device"
[Google Pixel 5 Questions & Answers] ShadowDragon:
My Pixel XL replacement for my Nexus 6P was a refurb. I've had two replacements of my Nest Learning Thermostat and both have been refurbs.
[Google Pixel 5 Questions & Answers] draiken78:
When I had the 2XL with the awful screen, they had me only send the phone, but in return I still got a brand new 2XL. Probably takes a month or two before you get stuck in the refurb loop.
[Google Pixel 5 Questions & Answers] janjan:
Thank you for sharing your experience. I hope so. My pixel 5 is only 1 day old. I unboxed it and saw the gab and a big space between the screen and frame. I didn't use it until now. So it means its fine or good idea to send it back and replace it with another one.
[Google Pixel 5 Questions & Answers] microxas:
I have no problem with gap issue in my pixsl 5 sage release in Canada. . I believed during manufacturing process workers were rushed to complete units . I worked in a assembly warehouse and it happens.
[Google Pixel 5 Questions & Answers] MrBelter:
This has probably been posted already but just in case it hasnt.

[YOUTUBE]https://youtu.be/pS7jlpMpWAE[/YOUTUBE]
[Google Pixel 5 Questions & Answers] Rebel7022:
I never do replacements just because I can't be for sure it's a refurb. Even if they tell you it isn't it still could be. But I never send my chargers back.

Yeah there is a year and I kept returning my Pixel 3 XL and I made them promise me that it wasn't going to be a refurb and they really couldn't tell me for sure they just don't know.

And Google lies a lot so I wouldn't trust anything they tell you if you want to make sure your phone's new buy a new one.
[Google Pixel 5 Questions & Answers] arsenal74:
So is there an official position from Google yet on this?
[Google Pixel 5 Questions & Answers] LTKred:
RMA's (within the initial return period) are handled by the regional and local warehouses and they have no control on whether you get shipped a brand new device or a refurb, as once a device is returned to Google, it is then fixed/cleaned/wiped whatever needs to be done, then it gets repackaged and sent back to one of their warehouses and are covered by all of the same warranties and guarantees as a brand new device.

I know this because 1, I was told this by an upper tier Google Support rep and 2, I received a "brand new" Pixel 5 replacement which was grubby as hell. It had dirt, dust, grime (whatever it was) in most of the sides of the device, as well as wear and dust on the inside of the charging port where someone had clearly been plugging and unplugging their charger, most of it I was able to clean off with a cloth and blow out majority of the dust, but not completely, yet it came in a brand new sealed retail box. When organising the RMA initially, I was assured it would be a brand new device and not a refurb, someone told some porkies!

Edit: Also, just forgot to add that my current Pixel 5, almost 2 weeks old, is pristine, no dust, dirt, etc... compared to the filthy replacement, I did speak to Google afterwards and they said it's definitely new and I was like nah that's bull****, this thing is filthy. Waiting to hear back from someone higher again. I currently have both devices, have been told not to return either of them until the higher up contact me and the credit card charge for the advanced replacement has also been refunded today as well...
[Google Pixel 5 Questions & Answers] janjan:
Ummm sounds not good. I purchased my device from Amazon UK. Amazon are ready for a refund but i do like pixel 5 and therefore asked for a replacement. They told me that I have to contact Google support in order to replace the item. I am not going to take any chance for receiving a refurb device. Thank you for sharing your experience with Google.
[Google Pixel 5 Questions & Answers] janjan:
Ummm did you accept the replacement? Or did you send back the replacement back to Google? It is not acceptable to return a brand new one and receive a used or refurb one. Better to keep my own pixel 5 vs replace it with a dirty, dusty one. Thank you for info.
[Google Pixel 5 Questions & Answers] Rebel7022:
If you replace your phone within 14 days from Google and they send you out a replacement phone your 14 days to get your money back starts over. So you can still get your money back if you like. I started my 14 days over like four times one time. Lol
[Google Pixel 5 Questions & Answers] LTKred:
I'm currently waiting to hear from someone even higher now apparently, been instructed not to send either device back until I get a response from higher up on what to do and my credit card hold for the advanced replacement was refunded today as well. We shall see what they say in the next few days
[Google Pixel 5 Questions & Answers] mzsquared:
idk, I'm getting the phone delivered tomorrow and am anxious to see it for myself. I'll scrutinize every bit of this so-called $700 flagship. I saw that teardown video and it looks to me that the "gap" is in fact a separation between the screen/digitizer and the rest the phone because there is nothing else underneath the digitizer.

I know there's plenty of glue in it but, in the long run the phone will get exposed to a constant ambient temperature and humidity changes and how that will affect the phone say, after one year of use is unknown. They can't call it just "a small cosmetic blemish"
[Google Pixel 5 Questions & Answers] janjan:
Four times how that. Did you send back your pixel 5vfor a replacement 4 times?
[Google Pixel 5 Questions & Answers] Rebel7022:
It was the Pixel 3 XL, the first two kept overheating on the charger so my 14 days started over for each phone & the third one I just returned because I wasn't happy cause I thought it could be a refurbished phone even though they told me it was new, I don't trust Google support at all, they could care less about your case, All they do is work out their house as they cook & babysit with roosters making a bunch of racket in the background. Their solution for everything is to hard reset your phone or escalate your case. I had so many escalations it wasn't even funny, I literally had 50 escalations at one point in the same day. I just kept calling till I got what I needed.

So it was three time I returned the phone in a span of 40 days. All from the Google Store.
[Google Pixel 5 Questions & Answers] TokedUp:
Got my Sage today. No gap at all. Completely uniform all the way around. I'll keep an eye on it...
[Google Pixel 5 Questions & Answers] janjan:
I asked Google support about my RMA and receive this message.

"We'd like to inform you that devices may be refurbished depending on device availability in your country. After I submit your RMA for processing, you'll receive an email with more details as to the condition of your replacement unit.

Feel free to reach out to us if you've any more queries, we're here to help you!"

But Pixel 5 is not available in my country officially.
[Google Pixel 5 Questions & Answers] Shulin:
Got the phone today. Here you go: https://youtu.be/ZuzvTHeNOYE

Opened from the box, threw it in a bowl of water, started up fine. No gap on my phone as far as I can tell.
[Google Pixel 5 Questions & Answers] Golf c:
LMAO. I have drowned a couple phones before. But not on purpose. They still work to this day.
[Google Pixel 5 Questions & Answers] Cj719:
Back to my Samsung s20 FE, thanks for nothing google. This was pre-order directly from Google here in US. Was just going to get a replacement but rather not. I love my 4a and s20 FE, I'll wait until next year.
[Google Pixel 5 Questions & Answers] Golf c:
Wow. Don't blame you. One of the worst I seen. Definitely unacceptable.
[Google Pixel 5 Questions & Answers] mrkhigh:
Ordered my wife a sorta sage for Christmas and received it today. After seeing the last picture I opted to open it. (I don't want to give her a broken gift)

If it has a gap, I can't see it.
[Google Pixel 5 Questions & Answers] mrkhigh:
Did this happen after the fact? Why did you put a screen protector on it? Did the snap that holds the screen come loose? Did this happen removing from a case?
[Google Pixel 5 Questions & Answers] mzsquared:
Lucky me, all is good w/ my P5 sage as it should be with a new phone. Smooth @ tight assembly and the phone works very well. Transferred most of my stuff from N10+ to see how's everything running and I have no complaints. The screen is very responsive no hiccups whatsoever.

Got rid of the annoying Google Assistant to let Nova take over my phone, ran some adb shell debloat(used the list they have @4a thread:

https://xdaforums.com/pixel-4a/how-to/pixel-4a-debloat-t4153303

- most of it, I still need Gmail and a few other apps., though I use Motorola Gallery apk instead of huge Google Photos app.

I think am gonna sell my N10+ soon, If the good things w/ Pixel5 continue.
[Google Pixel 5 Questions & Answers] Floge999:
https://support.google.com/pixelphone/thread/77741994?hl=en&msgid=80827096

i guess this is the most official response we will get. The gap is as intended and doesn't affect the phone.
[Google Pixel 5 Questions & Answers] mcgon1979:
It's official. Nothing wrong with the gaps. Go home people. Nothing to see here.

[IMG="Official response"]https://i.ibb.co/k95rYd1/Untitled.jpg[/IMG]
[Google Pixel 5 Questions & Answers] Tel864:
LOL, it means that those like me that have no gap at all are the ones who are missing that important gap. For sh**ts and giggles I may send then a complaint about my phone not having the "gap" ?
[Google Pixel 5 Questions & Answers] mzsquared:
Same here, what a lame excuse...well, we're living in times when any bs goes. And now what? - will Google credit us with a discount for selling to us wrong phone?
[Google Pixel 5 Questions & Answers] Cj719:
I had mine since the 27th it had a very minor gap that I wasn't worried about. I put the screen protector on the same day. The night before I did a few hours of gaming Call of Duty Mobile and the phone got pretty hot, I left it on the night stand and the next morning this is how I found it. I never used a case just screen protector, no drops, no anything. Google support said that had quite a few cases in the US and left it up to me if I wanted a replacement or refund.