[Advantage X7510 General] Kasush:
Well, I am pasting the email trail here. I was absolutely floored with their response:

Customer Message:

I am interested in your product and you have come highly recommended by xda-developers.com, but unfortunately I have the new HTC Advantage x7510 and you only have skins for x7500/x7501. I was wondering if/when you would be adding the new model to your product list.

Thank you

Chris

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Hello Chris,

Thank you for contacting ZAGG, home of the invisibleSHIELD! My name is Stephen and I appreciate the opportunity to assist you.

I regret that we do not have a Standard invisibleSHIELD available on our website for your HTC Advantage x7510. We would be more than happy to create a unique custom invisibleSHIELD for your device. We will need you to send the HTC Advantage x7510 with all of your contact information to the following address:

ZAGG Inc.

3855 S. 500 W. Suite B

Salt Lake City, UT 84115

***PLEASE BE AWARE OF THE INFORMATION BELOW***

SHIPPING INFORMATION

Please understand that for liability concerns we require you to ship your HTC Advantage x7510 to us with a tracking number. We recommend services such as UPS or FedEx. We would also encourage you to insure the package and save your original shipping receipt. Please be aware that we are not responsible for items lost or damaged in shipping.

SERVICE FEE

Because our design team has not yet created an invisibleSHIELD for your HTC Advantage x7510, there is a $19.95 custom service fee that is separate from the cost of the shield. Please allow approximately 3 business days for the design and installation to be complete. Upon completion, we will contact you with the costs and for the balance of the order:

-Cost of the shield

-Installation

-Return shipping and Insurance

I hope that this information was helpful, and please feel free to contact us with any further questions or concerns.

Thank you for choosing the invisibleSHIELD. We appreciate your business!

All the best,

STEPHEN N.

Customer Service Representative

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To whom it may concern;

As the x7510 is identical to the x7500/x7501 except for the lack certain buttons/ports I cannot understand a reason you would require my device. If anything the x7510 would be easier for you to provide as it has fewer cutouts in the shield. I regret that it is impossible for me to send you my device as it is my only phone and I would not be willing to pay for the shipping and an additional $19.95 on top of the $24.95 fee you are already charging, plus I am sure you will be adding an installation fee as well based on your email below.

Perhaps one day after you have read the HTC site and seen the dimensions and pictures you will realize my reluctance in this affair.

Thank you for your reply

Chris

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I am sure I was rude, but I just cannot believe they wanted me to pay an additional $20 so that I could provide them with a sample so they could sell me, and everyone else in the future, a shield for this.