yashsingh1/xdaforums huggingface dataset:
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] ruderik:
I ordered on the 5th and it also says preparing for dispatch. CS confirmed today that it will arrive on the 23rd (as per my text) with free Buds Live. Their reason was due to production problems, So who knows what will happen!
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] xdaman85:
Mine doesn't say preparing dispatch yet, so I guess it's still 23rd of September, at least I'm getting the free Galaxy Buds Live.
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] Trem:
OMG @ the Samsung circus...

So it's preparing for dispatch but will arrive on the 23rd? Maybe that status is to try and shut people up... also I wonder if we will all get free Buds Live or only those that contact/complain?

In future I won't be jumping on any pre-order trains as this is so confusing and annoying and I like my gadgets yesterday or I can go off ideas and change my mind lol
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] ruderik:
Indeed a real circus. I suspect you are right that they have changed the status to placate folks. I got to the enquiring phase of my CS call when I was told the 23rd delivery date and Buds Live for free, so I didn't get to the complaining phase. I got the impression that the free Buds would be offered without people asking but I am not sure who exactly that will apply to. Maybe those that should have got theirs three days prior to the official release date.
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] nihal1983:
i called Samsung and it seems the phones are being sent in batches and some are coming next week while the others in october, and they confirmed that all phones will be shipped with buds live so no need to call up and complain :)
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] tifosi256:
Yep, I was told they'll be automatically shipping in the same delivery box as the phone. It definitely sounded like the Buds Live was a blanket thing and not just for people complaining
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] Trem:
Confirmation of the free Galaxy Buds Live via text too. I almost feel sorry for those that have received their phones now lol
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] tifosi256:
I was just coming to say the same. Just got a second SMS message saying to expect Buds Live too. Details will be in the email that includes the £50 voucher.
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] RealEvil:
If I were cynical id say that Samsung have moved orders to "preparing for dispatch" to make it harder for people to cancel...
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] Trem:
I'm not sure if it will mean I don't get the Buds Live but I've just had an email & notification in the DPD app that I will be receiving a delivery from Samsung tomorrow. If true then I'm not bothered if I don't receive the Buds but it would be a welcome bonus.

Time will tell...
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] lawtq:
Good luck

When did you order?
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] apprentice:
Anyone NOT ordering direct from Samsung??

This thread so far, the comments are all from those ordering direct from Samsung.

I ordered mine from EE, on the 6th September. So it would be interesting to know if I get mine before you guys and if I too get the Buds Live thrown in. Though I already had those as a free gift from my Note 20 Ultra, (they are good by the way)

I have spent some time talking to two different EE agents who seem to be saying the phone will arrive on launch day. If anyone else is ordering from EE then it would be good to get any updates that come your way.

.
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] RealEvil:
Anyone else just get a delivery email for tomorrow from Samsung?

I was about to cancel... YIKES
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] Trem:
7th September - mystic black.
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] lawtq:
When did you order?

OK thanks

I actually made a mistake thinking I ordered o 5th. Ordered on 4th so here's hoping. But this is launch amateur samsung
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] :
I got an email saying dpd will deliver my phone tomorrow.

I'm still unsure if I would receive it tomorrow after all the Samsung messages and frustrations. Just need to wait and see for tomorrow
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] nihal1983:
well i got an email just now from Samsung that my parcel will be delivered tomorrow
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] lawtq:
Excellent news! When you ordered? Forgive me if I've asked you already lol
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] nihal1983:
2nd September
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] ruderik:
Just received an email from DPD saying bronze fold ordered on the 5th will be delivered tomorrow, despite being told earlier that it would be the 23rd!
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] lawtq:
I just got same after refreshing Gmail 678 times. But is it actually the phone. Imagine we all get the Buds tomorrow instead. Lol. Would not put that past Samsung
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] geovass:
Got the same email as well. Cross fingers [emoji28]
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] RealEvil:
What the hell happened behind the scenes?

They texted delivery for the 16th, then 23rd, then free Galaxy Beans then a delivery notification. All 2 days. It literally makes no sense... did they find a load in the corner and realise they actually had enough after all? WTF
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] xdaman85:
Don't think everyone is getting it tomorrow, I ordered mystic black around 3pm on September the 1st and I've got no emails from DPD or Samsung regarding it being dispatched.
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] nihal1983:
I know right. My parcel is with dpd now
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] jonstatt:
It does sound like either stock went missing and was found again, or a delivery to the UK warehouse went missing and then turned up. Let's see what happens next week as mine was a Ships 21st order.
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] nihal1983:
Seems like demsnd outstrips supply
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] Trem:
I've just checked the DPD tracking info. They have sent the phone AND Buds! :) Delivery today and I truly can't wait. Still before official release AND including Buds Live.

I'm not going to know which wireless buds to use. I have a choice of the Buds Live, Sony WF-1000XM3, and Jabra Elite 65T. My fav at the moment are the Sony. I will see how the Samsung stack up as they look great spec wise so it's how they sound and functionality.
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] geovass:
Nice!

My status on samsung.com shows still as preparing dispatch - however I received the email from PDP last night and I am able to track the progress from their application.

How did you check the tracking info and found out that the buds are included?

Edit. Found it! Buds are included!!
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] stestesteste:
Anyone got a link to Samsung where to complain about pre-orders not been fulfilled and best people to send it to try get discount or free buds live, i bought from Samsung experience store in the UK

Thanks
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] ruderik:
Amazingly I have just received my Fold and Buds Live. Happy days.
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] Trem:
Congrats!

Wow! that's early. Mine hasn't left the depot yet so I'm still waiting on the 1 hour delivery window but it's good to know Samsung have been generous enough to include the Buds even though we still receive the Fold 2 before the official release date. Very happy. :D

EDIT: DPD has just updated to say mine will be delivered between 9:30 and 10:30. I didn't pay any extra for before 10:30 other than for the case unless it applied to both?
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] ruderik:
I upgraded my delivery to before 10:30 as I will be away later. So glad I didn't end up paying £10 to only discover the Buds in my package!
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] tifosi256:
Mine was due to ship today for delivery tomorrow. Seems like this morning it moved to Preparing Despatch - but no email yet from DPD.
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] nihal1983:
Got mine just now
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] tifosi256:
Lucky guy!

Did you order the bronze phone? Just noticed that the buds seem to be bronze and wondered if they were doing a colour match between the 2 items.
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] Trem:
I hope they colour match. I really don't fancy the bronze which a lot of people say looks more like pink hehe.

Mine is now 30 mins away apparently.

EDIT: Mine has arrived but I'm busy with work so unable to unbox yet :(
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] nihal1983:
i doubt they will color match, i was expecting it to be white or black based on their other free buds promotions, but it looks decent though and i guess different once in a while is good too.
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] tifosi256:
That's what I was expecting until I saw that box pic in a previous post. But maybe the box for all the buds show the bronze anyway, regardless of their actual colour. Last time I got free buds, they were white
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] Trem:
I've received Mystic Bronze Buds...
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] xdaman85:
Is everyone who ordered on the 1st of September getting their Z Fold 2 today?
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] apprentice:
Ordering from EE

No updates yet from EE.

I had the following conversation with an EE agent yesterday ...

EE: I have checked with the team and this phone is going to be launch on 18th September by Samsung .

Once launched ,Samsung will share the stock with us and we will deliver it to you house for free :)

You have pre order for it

Me: So will I get it on the 18th?

EE: Yes the delivery will start from 18th and as you have pre order it so you will get on the same day or a little later like next day as well

Depend on delivery team for the same day but pre order users will be prioritise on this

High Chances that it will delivered on 18th .Like same thing happen with our samsung note 20 and other series phones

Me: That's good news, so will I get notification on the day you dispatch or on the delivery day?

EE: Yes our delivery partner is DPD so once they receive your item to dispatched, they will text you with delivery tracking details

Me: Well fingers crossed for the 18th!

EE:It should be like I said, we have place ordered for our Samsung 20 series family phone and many of our customer got their phone on the same day .

Not the best command of English, but she seemed confident that there were no delays.

~
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] lawtq:
Got mine at 10.30

Its nice. Typing on it right now. Meh.

I'll see how I feel. It nice I suppose
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] apprentice:
Well that was an anti-climax!

.
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] lawtq:
Don't let my moany self bring you down. Maybe I just can't get excited about these things anymore
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] apprentice:
I know where you're coming from, I was the same when I bought my Note 20 Ultra. I do love the phone and it's flawless in my eyes but it lacks that X-Factor. It's been a long time since unboxing a phone that's made me go wow! The only time I get that now is when something is significantly different from the norm. Like the original first Galaxy Note, the Galaxy K Zoom, the Galaxy S6 edge spring to mind. It's why despite my Note 20 Ultra being just a month old I want something substantially different. The Z Fold 2 is the perfect candidate.

I hope it does make me go wow, I am confident it will. I know after weeks of excitement waiting for it to land you can get a bit of buyer remorse but it does tend to pass. I hope you grow to love yours too mate.
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] tifosi256:
So, despite being told Oct 2nd, just had an email from DPD saying that they will be delivering tomorrow! Not complaining about that at all. Hope I still get the voucher and buds.

And in other good news, my Araree Bonnet Diary case arrived today. Never had one of their cases and it looks and feels good given the low price (low compared to the Samsung cases!).
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] RAF_SHC:
Out of curiosity when did you order? I ordered mine on 9th and estimated delivery is 22nd. They then sent the text saying delayed till 02nd October and getting free buds etc but despite all that the website still shows 22nd.

Also I never got the email about £50 off or the buds. Just the text messages. Anyone shed any light on this?
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] jonstatt:
Ordered 11th and exactly the same status
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] tifosi256:
I ordered on the 7th, and at the time it said ship on the 17th for delivery on the 18th. Then the 2nd oct SMS came...

I've also not got the email about the buds or voucher. I've not heard that anybody has yet.
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] RAF_SHC:
Ok thanks. Let's see what happens. :confused:
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] jonstatt:
My 11th order due for dispatch 21st has now gone to shipping requested status!
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] RAF_SHC:
UPDATE: Scratch that mine just changed to shipping requested. Hopeful it includes buds too even though it early.

Good to hear. What colour did you order? I ordered mine 9th for delivery 22nd (as stated on website but text saying otherwise) and still no movement. This was for a mystic black. Let's hope we get sooner rather than later.
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] RealEvil:
Got the device today and the free Beans.

Its a weird mix of magical and idiotic in equal measures. Some aspects are so well thought through, others are more or less unusable.

Really mixed feelings on this.
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] jonstatt:
Could you elaborate on the idiotic?
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] RealEvil:
I know this is the preorder thread but as it arrived today here are my top gripes:

1. Its too heavy.

2. The crease is very visible and you can feel it clearly with your finger.

3. YouTube has huge borders.

3. It feels fragile.

4. Both screens way lower pixel density than I am used to - can see pixels.

There are also positives but... yeah... struggling.
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] jonstatt:
Mine is Bronze. There has been a trend for high end music players to be copper which also can look slightly pink but nobody thinks it feminine at all. The note 20 ultra looks great in bronze too IMO. If only the black one wasn't glossy it night have been more of an appeal to me!
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] Duncan1982:
1) If you watched reviews it states it's heavy

2) As with the crease it's obvious

3) Same with YouTube but there is a way for full screen.

4) Pixel density will be lower but unless your looking for pixels then not so obvious.

All I'm saying and not having a pop, it's £1800 know what your getting into before buying ......?

I know it's gonna be heavy , I know the crease will be visible , I won't write and state these are issues because if course they are , I knew this before my purchase ?
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] jonstatt:
The one that sticks out is the fragility. Is this because of the hinges or the durability of the screen? I am waiting for the "I scratched my screen!" comments
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] RealEvil:
It feels fragile due to the weight and the thickness. It really feels like a drop will cause major damage. Plus the internal screen... doesn't feel as fragile as I feared but I managed to get a small crumb of god knows what stuck under the raised edge... had to fish it out with the side of paper.

The whole design is compromise and some parts are a massive regression over modern smartphones.

On the positives... speakers great. Snapdragon blows my Exynos S20+ away. At arms length the internal screen looks great (just don't get too close as pixels vert visible).

So what is the workaround to stretch YouTube? I want to use the official app.
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] gavinfabl:
My thoughts after 2 days.

It’s not fragile. It’s a mind perception thing. You can use it normally. Just don’t drop it!

It’s not much heavier than the Note 20 Ultra or iPhone 11 Pro Max, but the 30 or 40 grams are noticeable. No issue in baggy pockets of my jeans.

Good lock, multi star, fold star, this solves some apps not filling the screen. Eg Instagram.

Over weekend I’ll have my first video up on this , going thru some of the tips and tricks. Plus camera samples.

Amazing hardware. Even software nice.

Ps crease isn’t an issue either. I’ve watched YouTube, Netflix, NowTV just fine. Black bars, but it’s fine.
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] turt:
My Fold2 feels way sturdier than my original Fold 5G... And I've used that one for a year without any issue ;)

So don't worry about the fragility of your Fold2, just enjoy it and take good care of it...
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] apprentice:
~

Please keep the discussion in topic, otherwise it defeats the object of starting this thread. There are other places to post your first impressions and complaints etc. I am sure those of us still waiting for our phones to arrive don't want to wade through countless unrelated conversations to find information about dispatch and delivery in the UK.

~
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] jonstatt:
I will take responsibility for that as I encouraged others to comment more on their experiences while we are bored waiting.

I am wondering if Shipping Requested is an automated transition based on original intended shipping date and doesn't actually mean much.
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] apprentice:
~

I appreciate your response, I know how excited we all are here. :)

In answer to your question, I was always under the impression that "Shipping requested" means the supplier has authorised the courier to prepare for a collection for imminent delivery. They will obviously be done in large batches but either way it's a good sign.

~
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] wellsey:
Mine had been stuck on "shipping requested" for 4 days now. Ordered on the 7th for delivery on the 15th but haven't heard anything since the "23rd September" texts.
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] apprentice:
~

Maybe they raise the shipping order for the courier to prepare but then wait on stock arrival. It probably speeds things up for the dispatch.

I assume you are ordering direct from Samsung? I ordered from EE and the community forums there are frothing with complaints about these delays. EE are not giving consistent information as to when the dispatch will commence. I have absolutely no idea when mine will arrive, not even a rough estimate.

So there's obviously a seriously underestimated demand for this phone, they simply have not manufactured enough. What can we do but wait (or cancel). Depressing!

~
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] jonstatt:
Something even weirder. I have been keeping a phone in the basket on the Samsung store to see what dates it estimates for new orders. Yesterday it said October 2nd in the basket. Now it says nothing there but offers next day delivery when choosing the DPD slot!
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] :
Ordered mine on the 2nd Sept with the leather case (rip off). Delivery scheduled for 16th before 10:30. Case turned up. No phone. Kicked off big time with online chat. Had several emails in response. Delivery now scheduled for 2nd Oct. Just had the £50 voucher code and reassurance that the buds will be delivered with the phone. Status changed to shipping requested on order page as well.
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] tifosi256:
I just got the email with the £50 voucher for the delays. It confirms buds are coming with the phone.

Meanwhile, my phone should be here in a couple of hours... absolutely on time. Can't be too grumpy about that
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] RAF_SHC:
Same. Just had email with voucher and confirmation of buds. Looks like my phone may well be delivered on the original date of 22nd and the 02nd October was just to scare us lol. Also can't complain, free buds and £50 off a case should have been in the deal for pre orders in the first place!
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] tifosi256:
I think many people felt not including buds like with the first Fold, was a bit of a disappointment given the asking price. Then again, it's quite a feat of engineering. I hope the mad numbers of pre orders don't make them think that they went too low with the price this year!
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] xdaman85:
So I ordered on the 1st of September and I still have nothing from Samsung, I was told it has been delayed untill 23rd of September, with no messages from DPD, so most likely my one will arrive next week but I went on the Samsung website, added Z Fold 2 to the basket, and on checkout you have the option to get it delivered this Saturday 19th before 10:30am ? How does that even make sense and how is that even fair.
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] lawtq:
Saw this! This is absolutely moronic. How is a company this stupid? Ring and moan!
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] xdaman85:
Basically they saying the website is giving people the option to choose 19th and pay £3.99 for delivery but they won't get it on that day. In response, I did say that was misleading buyers but customer services didn't really have anything to say about that except sorry, pathetic really.
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] jonstatt:
Order placed 11th for Bronze just went into preparing dispatch
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] bomp306:
Seems bronze is now available for delivery before 10:30 tomorrow.

Ordered and had dispatch details within an hour from DPD
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] tifosi256:
Mine just arrived now. The Araree case looks and works great with it.

One thing though... when I ordered, it said that I'd be getting the Aramid Fiber cover in the box. It isn't there. Not only that, they've removed mention of it from the website. Just as well I took a screenshot.

Mentioning it in case anyone else was relying on getting that cover in the box.
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] Duncan1982:
Eh ......what a debacle ........mine is still stating shipment requested, ok i only ordered on the 15th, but one can order now and get dispatch within the hour .......that be craaaaaazy ......?
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] :
Ordered the Moga XP5-X controller with the voucher, both the phone and the controller have moved to preparing dispatch in the last hour. Looks like mystic black is available now as well
[Samsung Galaxy Z Fold 2 Guides, News, & Discussion] jonstatt:
I suspect although I should get it tomorrow, because when I ordered it said ships 21st, it will end up sticking to that date.