[Moto Z2 Play  Questions & Answers] bigods:
Today I was using my stock (bootloader locked, no twrp) XT1710-07 and it suddenly froze. I could reboot once, past the PIN screen ok, and then it rebooted and never got out of the Moto Logo screen.

So I entered fastboot, tried to get to Recover mode, but I was getting an error like 'Linux failed to boot', instructing to get Software Repair Assistant.

So I downloaded it, it downloaded the following firmware: ALBUS_PPS29.133_30_cid50_subsidy_DEFAULT_regulatory_DEFAULT_CFC_SVC.

When I hit Rescue, it gets to 47% and then I get the error: "Fastboot Flash failed. Please try again."

Then I started digging all threads here that could help me revive my phone.

Once I got to this, I ran the bat file inside LMSA downloaded rom folder and got this:

C:\ProgramData\LMSA\Download\RomFiles\ALBUS_PPS29.133_30_cid50_subsidy_DEFAULT_regulatory_DEFAULT_CFC_SVC.xml>bat_flashfile_retus_7.bat

C:\ProgramData\LMSA\Download\RomFiles\ALBUS_PPS29.133_30_cid50_subsidy_DEFAULT_regulatory_DEFAULT_CFC_SVC.xml>fastboot getvar max-sparse-size

max-sparse-size: 268435456

finished. total time: 0.003s

C:\ProgramData\LMSA\Download\RomFiles\ALBUS_PPS29.133_30_cid50_subsidy_DEFAULT_regulatory_DEFAULT_CFC_SVC.xml>fastboot oem fb_mode_set

...

FAILED (remote failure)

finished. total time: 0.004s

C:\ProgramData\LMSA\Download\RomFiles\ALBUS_PPS29.133_30_cid50_subsidy_DEFAULT_regulatory_DEFAULT_CFC_SVC.xml>fastboot flash partition gpt.bin

target reported max download size of 534773760 bytes

sending 'partition' (45 KB)...

OKAY [ 0.005s]

writing 'partition'...

(bootloader) Validating 'gpt.default.xml'

(bootloader) Committing 'gpt.default.xml'

(bootloader) - flashing 'gpt_main0.bin' to 'partition:0'

(bootloader) Flashing primary GPT image...

(bootloader) Flashing backup GPT image...

(bootloader) Failed to write EFI backup GPT header.

(bootloader) Failed to program partition table

FAILED (remote failure)

finished. total time: 0.090s

C:\ProgramData\LMSA\Download\RomFiles\ALBUS_PPS29.133_30_cid50_subsidy_DEFAULT_regulatory_DEFAULT_CFC_SVC.xml>fastboot flash bootloader bootloader.img

target reported max download size of 534773760 bytes

sending 'bootloader' (5115 KB)...

OKAY [ 0.116s]

writing 'bootloader'...

(bootloader) Validating 'bootloader.default.xml'

(bootloader) Committing 'bootloader.default.xml'

(bootloader) - flashing 'emmc_appsboot.mbn' to 'aboot'

(bootloader) - flashing 'rpm.mbn' to 'rpm'

(bootloader) - flashing 'tz.mbn' to 'tz'

(bootloader) - flashing 'devcfg.mbn' to 'devcfg'

(bootloader) - flashing 'cmnlib.mbn' to 'cmnlib'

(bootloader) - flashing 'cmnlib64.mbn' to 'cmnlib64'

(bootloader) - flashing 'keymaster.mbn' to 'keymaster'

(bootloader) - flashing 'prov.mbn' to 'prov'

(bootloader) - flashing 'sbl1.mbn' to 'sbl1'

OKAY [ 0.351s]

finished. total time: 0.472s

C:\ProgramData\LMSA\Download\RomFiles\ALBUS_PPS29.133_30_cid50_subsidy_DEFAULT_regulatory_DEFAULT_CFC_SVC.xml>fastboot flash modem NON-HLOS.bin

target reported max download size of 534773760 bytes

sending 'modem' (62728 KB)...

OKAY [ 1.349s]

writing 'modem'...

OKAY [ 0.531s]

finished. total time: 1.884s

C:\ProgramData\LMSA\Download\RomFiles\ALBUS_PPS29.133_30_cid50_subsidy_DEFAULT_regulatory_DEFAULT_CFC_SVC.xml>fastboot flash fsg fsg.mbn

target reported max download size of 534773760 bytes

sending 'fsg' (4124 KB)...

OKAY [ 0.091s]

writing 'fsg'...

OKAY [ 0.067s]

finished. total time: 0.162s

C:\ProgramData\LMSA\Download\RomFiles\ALBUS_PPS29.133_30_cid50_subsidy_DEFAULT_regulatory_DEFAULT_CFC_SVC.xml>fastboot erase modemst1

erasing 'modemst1'...

OKAY [ 0.028s]

finished. total time: 0.032s

C:\ProgramData\LMSA\Download\RomFiles\ALBUS_PPS29.133_30_cid50_subsidy_DEFAULT_regulatory_DEFAULT_CFC_SVC.xml>fastboot erase modemst2

erasing 'modemst2'...

OKAY [ 0.019s]

finished. total time: 0.024s

C:\ProgramData\LMSA\Download\RomFiles\ALBUS_PPS29.133_30_cid50_subsidy_DEFAULT_regulatory_DEFAULT_CFC_SVC.xml>fastboot flash dsp adspso.bin

target reported max download size of 534773760 bytes

sending 'dsp' (16384 KB)...

OKAY [ 0.352s]

writing 'dsp'...

OKAY [ 0.159s]

finished. total time: 0.515s

C:\ProgramData\LMSA\Download\RomFiles\ALBUS_PPS29.133_30_cid50_subsidy_DEFAULT_regulatory_DEFAULT_CFC_SVC.xml>fastboot flash logo logo.bin

target reported max download size of 534773760 bytes

sending 'logo' (2192 KB)...

OKAY [ 0.083s]

writing 'logo'...

OKAY [ 0.053s]

finished. total time: 0.140s

C:\ProgramData\LMSA\Download\RomFiles\ALBUS_PPS29.133_30_cid50_subsidy_DEFAULT_regulatory_DEFAULT_CFC_SVC.xml>fastboot flash boot boot.img

target reported max download size of 534773760 bytes

sending 'boot' (16384 KB)...

OKAY [ 0.367s]

writing 'boot'...

OKAY [ 0.322s]

finished. total time: 0.692s

C:\ProgramData\LMSA\Download\RomFiles\ALBUS_PPS29.133_30_cid50_subsidy_DEFAULT_regulatory_DEFAULT_CFC_SVC.xml>fastboot flash recovery recovery.img

target reported max download size of 534773760 bytes

sending 'recovery' (20580 KB)...

OKAY [ 0.450s]

writing 'recovery'...

OKAY [ 0.388s]

finished. total time: 0.842s

C:\ProgramData\LMSA\Download\RomFiles\ALBUS_PPS29.133_30_cid50_subsidy_DEFAULT_regulatory_DEFAULT_CFC_SVC.xml>fastboot flash system system.img_sparsechunk.0

target reported max download size of 534773760 bytes

sending 'system' (262141 KB)...

OKAY [ 5.872s]

writing 'system'...

OKAY [ 4.517s]

finished. total time: 10.392s

C:\ProgramData\LMSA\Download\RomFiles\ALBUS_PPS29.133_30_cid50_subsidy_DEFAULT_regulatory_DEFAULT_CFC_SVC.xml>fastboot flash system system.img_sparsechunk.1

target reported max download size of 534773760 bytes

sending 'system' (262143 KB)...

OKAY [ 5.691s]

writing 'system'...

OKAY [ 4.308s]

finished. total time: 10.004s

C:\ProgramData\LMSA\Download\RomFiles\ALBUS_PPS29.133_30_cid50_subsidy_DEFAULT_regulatory_DEFAULT_CFC_SVC.xml>fastboot flash system system.img_sparsechunk.2

target reported max download size of 534773760 bytes

sending 'system' (258109 KB)...

OKAY [ 5.582s]

writing 'system'...

OKAY [ 5.062s]

finished. total time: 10.648s

C:\ProgramData\LMSA\Download\RomFiles\ALBUS_PPS29.133_30_cid50_subsidy_DEFAULT_regulatory_DEFAULT_CFC_SVC.xml>fastboot flash system system.img_sparsechunk.3

target reported max download size of 534773760 bytes

sending 'system' (257493 KB)...

OKAY [ 5.527s]

writing 'system'...

OKAY [ 4.124s]

finished. total time: 9.655s

C:\ProgramData\LMSA\Download\RomFiles\ALBUS_PPS29.133_30_cid50_subsidy_DEFAULT_regulatory_DEFAULT_CFC_SVC.xml>fastboot flash system system.img_sparsechunk.4

target reported max download size of 534773760 bytes

sending 'system' (230133 KB)...

OKAY [ 4.994s]

writing 'system'...

OKAY [ 3.684s]

finished. total time: 8.682s

C:\ProgramData\LMSA\Download\RomFiles\ALBUS_PPS29.133_30_cid50_subsidy_DEFAULT_regulatory_DEFAULT_CFC_SVC.xml>fastboot flash system system.img_sparsechunk.5

target reported max download size of 534773760 bytes

sending 'system' (262140 KB)...

OKAY [ 5.611s]

writing 'system'...

OKAY [ 4.173s]

finished. total time: 9.788s

C:\ProgramData\LMSA\Download\RomFiles\ALBUS_PPS29.133_30_cid50_subsidy_DEFAULT_regulatory_DEFAULT_CFC_SVC.xml>fastboot flash system system.img_sparsechunk.6

target reported max download size of 534773760 bytes

sending 'system' (262142 KB)...

OKAY [ 5.627s]

writing 'system'...

OKAY [ 4.250s]

finished. total time: 9.880s

C:\ProgramData\LMSA\Download\RomFiles\ALBUS_PPS29.133_30_cid50_subsidy_DEFAULT_regulatory_DEFAULT_CFC_SVC.xml>fastboot flash system system.img_sparsechunk.7

target reported max download size of 534773760 bytes

sending 'system' (254369 KB)...

OKAY [ 5.535s]

writing 'system'...

OKAY [ 4.337s]

finished. total time: 9.875s

C:\ProgramData\LMSA\Download\RomFiles\ALBUS_PPS29.133_30_cid50_subsidy_DEFAULT_regulatory_DEFAULT_CFC_SVC.xml>fastboot flash system system.img_sparsechunk.8

target reported max download size of 534773760 bytes

sending 'system' (250337 KB)...

OKAY [ 5.446s]

writing 'system'...

OKAY [ 4.844s]

finished. total time: 10.294s

C:\ProgramData\LMSA\Download\RomFiles\ALBUS_PPS29.133_30_cid50_subsidy_DEFAULT_regulatory_DEFAULT_CFC_SVC.xml>fastboot flash system system.img_sparsechunk.9

target reported max download size of 534773760 bytes

sending 'system' (262141 KB)...

OKAY [ 5.638s]

writing 'system'...

OKAY [ 4.201s]

finished. total time: 9.844s

C:\ProgramData\LMSA\Download\RomFiles\ALBUS_PPS29.133_30_cid50_subsidy_DEFAULT_regulatory_DEFAULT_CFC_SVC.xml>fastboot flash system system.img_sparsechunk.10

target reported max download size of 534773760 bytes

sending 'system' (249593 KB)...

OKAY [ 5.355s]

writing 'system'...

OKAY [ 3.984s]

finished. total time: 9.345s

C:\ProgramData\LMSA\Download\RomFiles\ALBUS_PPS29.133_30_cid50_subsidy_DEFAULT_regulatory_DEFAULT_CFC_SVC.xml>fastboot flash system system.img_sparsechunk.11

target reported max download size of 534773760 bytes

sending 'system' (240710 KB)...

OKAY [ 5.150s]

writing 'system'...

OKAY [ 25.195s]

finished. total time: 30.352s

C:\ProgramData\LMSA\Download\RomFiles\ALBUS_PPS29.133_30_cid50_subsidy_DEFAULT_regulatory_DEFAULT_CFC_SVC.xml>fastboot flash system system.img_sparsechunk.12

target reported max download size of 534773760 bytes

sending 'system' (89960 KB)...

OKAY [ 1.926s]

writing 'system'...

OKAY [ 1.424s]

finished. total time: 3.355s

C:\ProgramData\LMSA\Download\RomFiles\ALBUS_PPS29.133_30_cid50_subsidy_DEFAULT_regulatory_DEFAULT_CFC_SVC.xml>fastboot flash system system.img_sparsechunk.13

error: cannot load 'system.img_sparsechunk.13': No such file or directory

C:\ProgramData\LMSA\Download\RomFiles\ALBUS_PPS29.133_30_cid50_subsidy_DEFAULT_regulatory_DEFAULT_CFC_SVC.xml>fastboot flash oem oem.img

target reported max download size of 534773760 bytes

sending 'oem' (135836 KB)...

OKAY [ 2.910s]

writing 'oem'...

OKAY [ 12.723s]

finished. total time: 15.636s

C:\ProgramData\LMSA\Download\RomFiles\ALBUS_PPS29.133_30_cid50_subsidy_DEFAULT_regulatory_DEFAULT_CFC_SVC.xml>fastboot erase carrier

erasing 'carrier'...

OKAY [ 0.037s]

finished. total time: 0.038s

C:\ProgramData\LMSA\Download\RomFiles\ALBUS_PPS29.133_30_cid50_subsidy_DEFAULT_regulatory_DEFAULT_CFC_SVC.xml>fastboot erase cache

erasing 'cache'...

OKAY [ 0.006s]

finished. total time: 0.007s

C:\ProgramData\LMSA\Download\RomFiles\ALBUS_PPS29.133_30_cid50_subsidy_DEFAULT_regulatory_DEFAULT_CFC_SVC.xml>fastboot erase DDR

erasing 'DDR'...

OKAY [ 0.003s]

finished. total time: 0.005s

C:\ProgramData\LMSA\Download\RomFiles\ALBUS_PPS29.133_30_cid50_subsidy_DEFAULT_regulatory_DEFAULT_CFC_SVC.xml>fastboot oem fb_mode_clear

...

FAILED (remote failure)

finished. total time: 0.004s

C:\ProgramData\LMSA\Download\RomFiles\ALBUS_PPS29.133_30_cid50_subsidy_DEFAULT_regulatory_DEFAULT_CFC_SVC.xml>pause

No luck: oem fb_mode set and clear don't work, and flashing gpt doesn't work as well.

Now, when I power on the phone, it falls back to fastboot screen with:

Failed to verify hab image boot

failed to validade boot image

ERROR: Failed to pass validation. backup to fastboot

Boot up failed

My getvar all:

(bootloader) version: 0.5

(bootloader) version-bootloader: MBM-2.1-albus_retail-b625135-190911

(bootloader) product: albus

(bootloader) board: albus

(bootloader) secure: yes

(bootloader) hwrev: P4

(bootloader) radio: 5

(bootloader) storage-type: emmc

(bootloader) emmc: 64GB SKHYNIX HCG8a4 RV=08 PV=A2 FV=00000000000000A2

(bootloader) ram: 4GB SKHYNIX LP3 DIE=8Gb M5=06 M6=03 M7=00 M8=5F

(bootloader) cpu: MSM8953

(bootloader) serialno: 003967xxxx

(bootloader) cid: 0x0032

(bootloader) channelid: 0x19

(bootloader) uid: C286B05500000000000000000000

(bootloader) securestate: oem_locked

(bootloader) iswarrantyvoid: no

(bootloader) max-download-size: 534773760

(bootloader) reason: Volume down key pressed

(bootloader) imei: ---removed---

(bootloader) meid:

(bootloader) date: 10-25-2017

(bootloader) sku: XT1710-07

(bootloader) carrier_sku:

(bootloader) battid: SNN5983B

(bootloader) iccid:

(bootloader) cust_md5:

(bootloader) max-sparse-size: 268435456

(bootloader) current-time: "Tue Oct 24 9:34:20 UTC 2017"

(bootloader) ro.build.fingerprint[0]: motorola/albus/albus:9/PPS29.133-3

(bootloader) ro.build.fingerprint[1]: 0/ab8b4:user/release-keys

(bootloader) poweroffalarm: 0

(bootloader) ro.build.version.full[0]: Blur_Version.29.11.30.albus.retai

(bootloader) ro.build.version.full[1]: l.en.US

(bootloader) ro.build.version.qcom: LA.UM.7.6.r1-04300-89xx.0

(bootloader) version-baseband: M8953P_52.61.07.98R ALBUS_BRAZILDSDS_CUST

(bootloader) kernel.version[0]: Linux version 3.18.120-perf-g764584c (hu

(bootloader) kernel.version[1]: dsoncm@ilclbld151) (gcc version 4.9.x 20

(bootloader) kernel.version[2]: 150123 (prerelease) (GCC) ) #1 SMP PREEM

(bootloader) kernel.version[3]: PT Wed Sep 11 13:20:26 CDT 2019

(bootloader) sbl1.git: MBM-2.1-albus_retail-5e07748-190911

(bootloader) rpm.git: MBM-2.1-albus_retail-218e5af-190911

(bootloader) tz.git: MBM-2.1-albus_retail-b272488-190911

(bootloader) devcfg.git: MBM-2.1-albus_retail-b272488-190911

(bootloader) keymaster.git: MBM-2.1-albus_retail-b272488-190911

(bootloader) cmnlib.git: MBM-2.1-albus_retail-b272488-190911

(bootloader) cmnlib64.git: MBM-2.1-albus_retail-b272488-190911

(bootloader) prov.git: MBM-2.1-albus_retail-b272488-190911

(bootloader) aboot.git: MBM-2.1-albus_retail-b625135-190911

(bootloader) frp-state: protected (77)

(bootloader) ro.carrier: retbr

(bootloader) current-slot:

(bootloader) slot-suffixes: _a

(bootloader) slot-count: 1

(bootloader) slot-successful:_a: INVALID

(bootloader) slot-successful:_b: INVALID

(bootloader) slot-bootable:_a: INVALID

(bootloader) slot-bootable:_b: INVALID

(bootloader) slot-retry-count:_a: unknown

(bootloader) slot-retry-count:_b: unknown

all: listed above

finished. total time: 0.046s

Any chance for my phone to work again (stock or not, locked or not...)?

Is it possible to backup data partition to SD card at this point (fastboot working)?

I really appreciate any help.