yashsingh1/xdaforums huggingface dataset:
[Google Pixel 5 Guides, News, & Discussion] giovinap:
Google store being weird

Good luck to you all getting your orders tomorrow.

I have a weird experience, I pre-ordered on the 12th October, Google France store. The website was being really strange, one minute out of stock next minute stock was available after the 3rd time of testing this I decided tp put my order in. It went through but since then it always says out of stock. I am hoping it's all gone through properly. My delivery isn't until the 20th November unfortunately.

:D
[Google Pixel 5 Guides, News, & Discussion] vmlinuz1:
I'm reloading the order details/tracking pages more often then is healthy right now... Mine is an international delivery (yay, no VAT!) so it's due to arrive between 16th and 19th.
[Google Pixel 5 Guides, News, & Discussion] Anwar902:
Amazon just took payment so hopefully that means delivery on the 15th!
[Google Pixel 5 Guides, News, & Discussion] rav101:
I'm gonna sleep on it tonight and probably order tomorrow.

If I'm reading the Three UK website right, they still have stock so could pre-order tomorrow and networks are usually good about fast delivery. Alternatively I could wait until Thursday and just pop into a store to buy one.
[Google Pixel 5 Guides, News, & Discussion] vmlinuz1:
Ditto, £475.99 taken from my account this morning.
[Google Pixel 5 Guides, News, & Discussion] Nightwish1976:
475? Isn't the price 599?
[Google Pixel 5 Guides, News, & Discussion] vmlinuz1:
Only if you pay VAT :D (and don't have some spare credit in your Amazon account)

I'm shipping it out of the EU, so no tax for me - this is one of the not-infrequent occasions where the VAT is more (significantly more, in thise case) than the international shipping cost.
[Google Pixel 5 Guides, News, & Discussion] StevenBX:
Just got my notification that it'll be here by 13:34 today :)
[Google Pixel 5 Guides, News, & Discussion] jaythenut:
Nice your be one of the first ?
[Google Pixel 5 Guides, News, & Discussion] Madanzo:
Has anyone ordered from Currys? Any emails confirming dispatch yet?
[Google Pixel 5 Guides, News, & Discussion] Stretlow:
My dads got delivered first thing this morning which has annoyed me no end.

mines due by 1pm
[Google Pixel 5 Guides, News, & Discussion] Rarelyamson:
Mine arrived, 0938... delighted.
[Google Pixel 5 Guides, News, & Discussion] sidhaarthm:
Mine's arriving in an hour's time - the excitement is real! :D:D
[Google Pixel 5 Guides, News, & Discussion] vmlinuz1:
Mine is showing as shipped - should get it on Friday, I think. Incidentally, I've seen someone suggest that the embargo drops at 4pm today - not sure if that's GMT, BST, or some other random trans-Atlantic timezone...
[Google Pixel 5 Guides, News, & Discussion] neilka:
I've just submitted my Bose headphones claim and it was validated immediately so the doors are open...
[Google Pixel 5 Guides, News, & Discussion] rav101:
Looking at YouTube I can see some videos scheduled to go live at 4pm UK time so that correlates.
[Google Pixel 5 Guides, News, & Discussion] Bigmille:
You did not have to wait 14 days?
[Google Pixel 5 Guides, News, & Discussion] neilka:
It's 14 days from the order date, so if you ordered on 30th September then you can claim the headphones now.
[Google Pixel 5 Guides, News, & Discussion] BJozi:
Just got the email! Delivery 15-16, earlier than original date of 16-19! In Ireland
[Google Pixel 5 Guides, News, & Discussion] Bigmille:
Thank you, I ordered on the 1st, so will do the claim when it arrives tomorrow.
[Google Pixel 5 Guides, News, & Discussion] Mdizzle1:
Not due til 4pm for me. Gotta get those Bose claims in quick!
[Google Pixel 5 Guides, News, & Discussion] Tony_TTL:
I got my email from CPW just now saying my order is on it's way (UK). But when i click the DPD tracking link, it tells me the package was delivered to some random name back in January 2020....

Called CPW and they assured me it would arrive tomorrow, and that the tracking link is likely a recycled DPD tracking number which should update once the driver scans the package.

Sounds a little suspect to me but lets wait and see.
[Google Pixel 5 Guides, News, & Discussion] David Horn:
Vodafone pre-order shipped today, due before 1030am tomorrow by DPD.
[Google Pixel 5 Guides, News, & Discussion] sshariff:
I also got an email notification from CPW that it has been dispatched via dpd. My tracking number is not recycled so hopefully will receive it tomorrow. Dpd will provide a 1 hour time slot tomorrow.
[Google Pixel 5 Guides, News, & Discussion] pouya.nodeti:
Same for me
[Google Pixel 5 Guides, News, & Discussion] StevenBX:
Mine just arrived. I'm surprised how much smaller it is than my old 2XL, although the screen size is the same. Still setting it up for now, but the screen looks great and much improved over the 2XL.
[Google Pixel 5 Guides, News, & Discussion] bigbamboo5:
I've ordered through Amazon UK and it's just switched from 'arriving tomorrow' to 'expected tomorrow'. They are using Royal Mail Special Delivery, which I've never seen happen with Amazon before. Anyone know if that guarantees next day delivery? (Google isn't clear and the Royal Mail website won't let me track it.)
[Google Pixel 5 Guides, News, & Discussion] jaythenut:
https://www.royalmail.com/sending/uk/special-delivery-guaranteed-1pm ?
[Google Pixel 5 Guides, News, & Discussion] bigbamboo5:
Most excellent! Thanks. :)
[Google Pixel 5 Guides, News, & Discussion] wilbur-force:
mine arrived about 11am :)
[Google Pixel 5 Guides, News, & Discussion] MrBelter:
Same here lol

"Your parcel has been delivered to your neighbour at , Farm********* and received by A********** at 14:16 on Sat 11 Jan 2020
[Google Pixel 5 Guides, News, & Discussion] sshariff:
That is ridiculous. Note that dpd update their tracking around midnight so hopefully tomorrow morning everything will show correctly on the dpd tracking website.
[Google Pixel 5 Guides, News, & Discussion] Mdizzle1:
Dpd been and gone, my parcels couldn't be found on the van...
[Google Pixel 5 Guides, News, & Discussion] WhiteHartMart:
Mine changed to Arriving Friday now on Amazon even though its shown as despatched by Special Delivery also? Maybe just Amazon being cautious about Royal Mail delivery speeds :p
[Google Pixel 5 Guides, News, & Discussion] Bigmille:
Same here, but I trust royal mail with their next day special delivery more than amazon.

We will get our new phone e by 1pm tomorrow.

Royal mail tracking number is live on their website now.
[Google Pixel 5 Guides, News, & Discussion] Mdizzle1:
Got to start a parcel search now with DPD. Not fantastic, anyone know of anywhere that has stock so I can reorder?
[Google Pixel 5 Guides, News, & Discussion] sidhaarthm:
For those who have received their Pixel 5 today, anyone unlocked their bootloader? I am aware we will need to wait until the factory ROM is released to actually root the device.
[Google Pixel 5 Guides, News, & Discussion] Anwar902:
Amazon has dispatched the phone but now delivery estimate is Friday :confused:
[Google Pixel 5 Guides, News, & Discussion] Bigmille:
Check on Royal Mail tracking. My says tomorrow before 1pm.
[Google Pixel 5 Guides, News, & Discussion] Anwar902:
My one says delivery by Amazon and the tracking number isn't recognised by royal mail.:confused:
[Google Pixel 5 Guides, News, & Discussion] MamaSaidWhat?:
I ordered from Currys and I've not received a dispatch email yet. They've taken £600 out of my PayPal account though so I'm remaining optimistic!
[Google Pixel 5 Guides, News, & Discussion] Madanzo:
[MENTION=3203635]MamaSaidWhat?[/MENTION] I received a tracking number this afternoon. Dpd will be delivering tomorrow.
[Google Pixel 5 Guides, News, & Discussion] bigbamboo5:
I had that, and then it suddenly worked. I believe it is special delivery, which is guaranteed before 1pm the next day.
[Google Pixel 5 Guides, News, & Discussion] jaythenut:
Not got mine yet but unlocking the bootloader will be the first job ?
[Google Pixel 5 Guides, News, & Discussion] Stretlow:
Been playing with it most of the day, really impressed much better than my pixel 3.

Over the moon dual sim works, dont have to lug my work phone around with me anymore....

Also submitted and had my claim for the headphones approved..... al good!
[Google Pixel 5 Guides, News, & Discussion] Anwar902:
Tracking still doesn't work, hoping I get it tomorrow regardless of Royal or Amazon delivering. Fingers crossed again!
[Google Pixel 5 Guides, News, & Discussion] jaythenut:
Thought it only had single sim 🤔
[Google Pixel 5 Guides, News, & Discussion] Stretlow:
Got one esim and one physical SIM. First time I've ever used an esim.

Both calls and messages coming through as expected so I'm assuming it's working ?
[Google Pixel 5 Guides, News, & Discussion] DigitalPimp2:
I bought on launch day from Google store and arrived this morning
[Google Pixel 5 Guides, News, & Discussion] HamsterHam:
I am waiting on O2 to give me an update - currently the tracking page status says 'Waiting for launch day'. Hoping tomorrow the page updates and I get it tomorrow.
[Google Pixel 5 Guides, News, & Discussion] Mdizzle1:
Free headphones offer already verified, not bad at all!
[Google Pixel 5 Guides, News, & Discussion] HamsterHam:
Yay, should get it tomorrow I hope. Page now says Dispatched: 14 October 2020 via DPD.
[Google Pixel 5 Guides, News, & Discussion] pouya.nodeti:
When did you order your phone? I will receive it tomorrow but in the promotion page it states that I should wait 14 days after the date of order to claim the gift and since I ordered mine on the 5th, I think I should wait at least until 19th. So was wondering when did you order your pixel and if you waited for 14 days before claiming the headphones.
[Google Pixel 5 Guides, News, & Discussion] jaythenut:
Phone coming in today from O2 ?
[Google Pixel 5 Guides, News, & Discussion] Dilbert83:
I pre-ordered mine from the google store on the 30th, phone arrived yesterday and completed the headphone validation same day.
[Google Pixel 5 Guides, News, & Discussion] deadite66:
claimed mine at 5pm on the 14th, still awaiting for mine to be validated.
[Google Pixel 5 Guides, News, & Discussion] BJozi:
My headphones were validated ok and I was given a claim reference number which is not recognised. Anyone's claim trackable?

---edit---

Never mind, I just noticed the country was set to Uk, changed it to Ireland and it works!
[Google Pixel 5 Guides, News, & Discussion] Mdizzle1:
Ordered on the 30th Sept. Yes you will need to wait until the 19th. Goodluck

---------- Post added at 08:37 AM ---------- Previous post was at 08:35 AM ----------

Has yours gone through yet? I have them my dispatch email, copy of my order tracking on Google store site and my DPD delivered email.

Verified after a couple of hours

---------- Post added at 08:37 AM ---------- Previous post was at 08:37 AM ----------

Has yours gone through yet? I have them my dispatch email, copy of my order tracking on Google store site and my DPD delivered email.

Verified after a couple of hours
[Google Pixel 5 Guides, News, & Discussion] pemz82:
I sent my claim at 14:30 yesterday afternoon - It is still sat in 'Claim received' status

They say they will process within 2 working days so I'm not too concerned yet
[Google Pixel 5 Guides, News, & Discussion] deadite66:
still waiting validation.
[Google Pixel 5 Guides, News, & Discussion] theolondon:
Ordered yesterday 14th from CPW (sage green) Being delivered by DPD tomorrow 16th. Pretty happy because the the website said delivery in November sometime.
[Google Pixel 5 Guides, News, & Discussion] vmlinuz1:
Little bit annoyed at Amazon, since my phone has now spent the last two nights in Amazon depots - different ones! What's the point of paying for express shipping if it takes them days to actually give it to the shipping company?

Actually, tracking the locations of the depots, it seems to have travelled from near Heathrow to a seaport in Kent, which is slightly worrying...
[Google Pixel 5 Guides, News, & Discussion] deadite66:
still awaiting for mine to be validated.
[Google Pixel 5 Guides, News, & Discussion] pemz82:
Same here
[Google Pixel 5 Guides, News, & Discussion] haani86:
got mine delivered yesterday at 3:40 PM ordered from mobiles.co.uk

Really chuffed as they said stock will arrive in Nov!

Will put in my claim when 14 days are up.
[Google Pixel 5 Guides, News, & Discussion] MrPhilo:
My claim got validated within 1 minute. Same with my brother's
[Google Pixel 5 Guides, News, & Discussion] sshariff:
My claim got validated instantaneously as well. Bought from CPW
[Google Pixel 5 Guides, News, & Discussion] sidhaarthm:
Submitted Bose claim on 15 Oct - still under 'Claim received' status with no updates since. Wrote to support but received no response. Anyone else in the same boat - purchased direct from Google Play Store?

Update: I called into the helpline at 03330 165539 and spoke to a lovely customer service rep. He mentioned the invoice I had uploaded didn't have the original purchase date and they needed to see some proof of order. He emailed me a link so I could upload my original order confirmation email and once I did - successfully validated my claim while I was on the phone. Happy days! :D

For those who are stuck in a similar situation, it may be because of a similar reason so I suggest you call Google Promotions Helpline to get yours fast tracked. Good luck! :good:
[Google Pixel 5 Guides, News, & Discussion] deadite66:
Got an email saying my claim had missing info and need to supply more documentation.
[Google Pixel 5 Guides, News, & Discussion] Stretlow:
Any Indication as to when they would be shipped?

I submitted my claim on the 14th validated on the 16th so I'm thinking I'm towards the front of the queue but as of now nothings changed
[Google Pixel 5 Guides, News, & Discussion] andrewd71:
I had a text yesterday confirming my claim, "You'll receive your reward within the next 60 days". The claim page says "we will try our best to ship your reward within 14 days of the date you received your validation email". I hope it's closer to 14 not 60.
[Google Pixel 5 Guides, News, & Discussion] sidhaarthm:
No clue mate. If we're lucky we should have the reward within a couple of weeks. If not, it could take up to 60 days as per Google's T&Cs.

I recall when I claimed the Chromebook as part of Pixel 4 XL's promotional launch in 2019, it took Google almost 5-6 weeks to fulfil the claim after successful validation :mad:
[Google Pixel 5 Guides, News, & Discussion] spikeydoo2006:
Just put the claim in for my Bose headphones. Was validated within 2 hours ??
[Google Pixel 5 Guides, News, & Discussion] DigitalPimp2:
I received my boss headphones this morning
[Google Pixel 5 Guides, News, & Discussion] Stretlow:
When did you have your claim validated buddy?
[Google Pixel 5 Guides, News, & Discussion] DigitalPimp2:
Hey mate, I applied for the headphones on 13th of October and same day is validated.
[Google Pixel 5 Guides, News, & Discussion] Stretlow:
Cool, one day before more me. did your claim cahnge to "shipped" or anything like that in the last few days or did they just arrive?

Thanks for the response

---------- Post added at 05:15 PM ---------- Previous post was at 04:45 PM ----------

Weirdly about 5 minutes after I posted I got an email to say they'd been dispatched ?
[Google Pixel 5 Guides, News, & Discussion] BJozi:
My claim was validated the 14 but no email since.
[Google Pixel 5 Guides, News, & Discussion] LuMe96:
Hi all,

Any French people in the room here?

I completed the request last Friday and still pending. Wondering if those requests are handled globally or individually for each country.

Checked email, even spam folder, but only received the deposit email and no further request for additional information or similar since.

Thanks
[Google Pixel 5 Guides, News, & Discussion] rosso22:
Not French (uk) but was waiting for validation for 4 days, so I rang the helpline number and asked what was going on, they said that they where busy processing lots of claims. They then asked me a few security questions and said I would get a text in the next 10 minutes and before I had ended the call I got a text saying my claim had been validated!
[Google Pixel 5 Guides, News, & Discussion] vmlinuz1:
I'm pretty sure "paying VAT on the phone" was never listed as a requirement. Bugger...
[Google Pixel 5 Guides, News, & Discussion] LuMe96:
[MENTION=2175311]rosso22[/MENTION] :

Thanks. Will follow your advice and give them a call first thing in the morning.
[Google Pixel 5 Guides, News, & Discussion] czm:
Thanks for highlighting this. I uploaded the original order (so show the order date) and the VAT receipt and it was validated within a minute.

Anyone who hasn't claimed yet - I suggest you do the same just to be sure. You can upload more that one document if you have them.
[Google Pixel 5 Guides, News, & Discussion] vmlinuz1:
Ah, I should have been clearer - as I mentioned up-thread, I bought it from Amazon UK to ship directly to Hong Kong, and therefore paid no VAT. I did ask the offer-fulfilment people a couple of weeks ago if I could still claim if I'd shipped the phone overseas - they weren't entirely clear but ended up by saying:

The delivery address I gave them was in the UK - it's my parents' address, which I use for my correspondence address in the UK for things like my Llloyds bank account, and I understood their response as meaning that would be acceptable.

I guess I'll call them at some point and have a chat. If I can't get the 'phones, I'll be quite disappointed. I actually already have a pair of QC35s (not QC35II, but that's not a big deal) so I was just going to sell them - unless my dad wanted them for his birthday next week! - but the phone was still a fairly good deal without the VAT so I can't complain too much...
[Google Pixel 5 Guides, News, & Discussion] palo99:
This may be helpful to someone else: I live in a country where the new Pixels are not available, so I purchased my Pixel 5 on Amazon UK. To claim the headphone set I needed to pass through a forwarder to get an UK address, I chose forward2me. It won't be totally free, I will need to pay like 20€ for the shipment, but doing so I won't waste more than 250€of headset.:)
[Google Pixel 5 Guides, News, & Discussion] LuMe96:
Hi,

followed your advice and gave them a call. Exactly the same experience here in France as you described; they have received much more requests than expected and anticipated and have delay in validating the submissions. The very polite person nevertheless checked my submission and, as she was "at it", directly validated my submission. Got the confirmation SMS while still in the call. The most surprising was that I had zero waiting time to get an operator once the choice made on the interactive menu.

Now only have to wait for the headphones to arrive but as those are going to be a X-mas present for my son (I have the NC700) that should be fine.

Thanks again for the suggestion.
[Google Pixel 5 Guides, News, & Discussion] wantagewill:
Bose on the way

Had the email today that the headphones are on the way:) :-

Hi,

Thank you for taking part in the Google Pixel promotion.

Great news! Your reward has been shipped and is on its way to you. You might just need to wait a few days for it to reach you.

Your reward will be delivered to whichever address you entered on your claim submission.

Our courier, DHL, will be in contact with tracking information. If you have any questions about delivery times, please contact DHL directly.

Enjoy your reward!

Happy days :)
[Google Pixel 5 Guides, News, & Discussion] linkisoc:
My Bose headphones get delivered tomorrow!
[Google Pixel 5 Guides, News, & Discussion] StevenBX:
My Bose headphones got delivered yesterday. I got an email update from Google Promotions on the Wednesday, then they were shipped that afternoon and delivered Thursday- so when they're shipping, they're getting to customers quite fast!
[Google Pixel 5 Guides, News, & Discussion] linkisoc:
Got my Bose headphones, they're on eBay now!
[Google Pixel 5 Guides, News, & Discussion] DoobyDroid:
Bum I dipped out on the headphones by 3 days [emoji24] ordered on the 22/10 [emoji24] wonder if they will do any further promotions that my purchase date might be within seeing as you have to wait 14 days after purchase to apply as well
[Google Pixel 5 Guides, News, & Discussion] deadite66:
yay claim was finally validated.
[Google Pixel 5 Guides, News, & Discussion] sshariff:
My claim was validated on the 18th and still no sign of dispatch. Wonder on what date the claim was validated for those who received the headphones.
[Google Pixel 5 Guides, News, & Discussion] Leeside:
deleted
[Google Pixel 5 Guides, News, & Discussion] magnatom:
Has anyone who pre-ordered via Vodafone managed to put in a claim for the Bose headphones? I tried today, but Vodafone doesn't appear to be in the dropdown list on the claim website. The Bose offer played a big part in my decision to go with the Pixel 5, so not happy if there is an issue with this!
[Google Pixel 5 Guides, News, & Discussion] spikeydoo2006:
You should be able to claim. Vodafone is listed in the drop-down menu of the official pre-order claim page.
[Google Pixel 5 Guides, News, & Discussion] magnatom:
It is listed in the information section, but when you actually go to claim it isn't listed in the retailer dropdown. It is alphabetical and the last listed is Three.
[Google Pixel 5 Guides, News, & Discussion] czm:
Looks like they have fixed it. Site went down briefly for maintenance, and now Vodafone is showing again
[Google Pixel 5 Guides, News, & Discussion] magnatom:
Yes I can confirm that. Vodafone is now listed, and I my claim was validated within 30 seconds of submitting it! :)
[Google Pixel 5 Guides, News, & Discussion] sshariff:
Did anyone else have their headphones dispatched? It's been over a week since my claim got validated but still no sign of dispatch.
[Google Pixel 5 Guides, News, & Discussion] BJozi:
Mine was validated Oct 14th and no sign of a dispatch notification, being in Ireland might be different to the Uk in terms of when units are sent out?
[Google Pixel 5 Guides, News, & Discussion] sshariff:
So you were one of the first to have it validated, no clue how a few others already got their headphones last week when they too would have got their claim validated on the 14th or the 15th!
[Google Pixel 5 Guides, News, & Discussion] BJozi:
The only thing I can think of is that those who've had theirs send are UK based. I'm not sure if anyone in Ireland has had theirs sent out already. It's a seperate section on the website, my code won't work on the UK version. We just have to wait
[Google Pixel 5 Guides, News, & Discussion] pemz82:
My claim was validated on 19th (after a 4 day delay where they only validated when I contacted them). No sign of dispatch here either.
[Google Pixel 5 Guides, News, & Discussion] thesebastian:
By any chance, have you shipped the pre ordered phone from Amazon UK directly to your country?

In my case I shipped the Pixel 5 to Spain. And tried to ship the Bose headphones to UK when submitting the claim (some friend address).

But google denied my claim because the phone wasn't shipped to UK by Amazon.
[Google Pixel 5 Guides, News, & Discussion] palo99:
I forgot to check my claim but sadly google denied it. Very disappointed. Not only the phone is not sold in Italy, they even don't allow you to get the reward even if you got the pixel from a country where it was possible to buy from. Not angry, but sad and disappointed that google is behaving this way.