[Moto G7 Plus Questions & Answers] gabrielbonjestab:
I recently unlocked the device to use a custom rom, but I had to go back to the original version, so I downloaded it flashed normally with adb and fastboot, so the bootloader was re-locked, I installed an update that was available, so it got stuck on the Motorola screen and not comes out more, so I tried to spend the same rom or higher than it. the answer to that was flash denied, that is, it does not allow to install any rom or even unlock bootloader because it is with oem locked.

I really need to recover the device, I paid a lot for it and I don't have a return nor with Motorola's rescue smart assistant. Below is the report getvar all that I generated in the adb and fastboot of the device. I look forward to someone who can help me with this.

(bootloader) kernel: uefi

(bootloader) version-bootloader: MBM-3.0-lake_retail-38523c9489-200524

(bootloader) product: lake

(bootloader) board: lake

(bootloader) secure: yes

(bootloader) hwrev: PVT

(bootloader) radio: LATAM

(bootloader) storage-type: eMMC

(bootloader) emmc: 64GB SAMSUNG DH6DAB RV=08 PV=02 FV=0000000000000002

(bootloader) ufs: N/A

(bootloader) ram: 4GB SAMSUNG LP4x DIE=16Gb M5=01 M6=06 M7=10 M8=12

(bootloader) cpu: SDM636 1.0 (1)

(bootloader) serialno: 0052660098

(bootloader) cid: 0x0032

(bootloader) channelid: 0x19

(bootloader) uid: 04AB644B

(bootloader) securestate: flashing_locked

(bootloader) verity-state: disabled (0)

(bootloader) iswarrantyvoid: yes

(bootloader) max-download-size: 536870912

(bootloader) reason: Reboot mode set to fastboot

(bootloader) imei: 355577090530112

(bootloader) meid:

(bootloader) date: 01-16-2019

(bootloader) sku: XT1965-2

(bootloader) carrier_sku: XT1965-2

(bootloader) battid: SB18C35581

(bootloader) battery-voltage: 3779

(bootloader) iccid:

(bootloader) cust_md5:

(bootloader) max-sparse-size: 268435456

(bootloader) ro.build.fingerprint[0]: motorola/lake_n/lake_n:10/QPWS30.6

(bootloader) ro.build.fingerprint[1]: 1-21-11/e25a6:user/release-keys

(bootloader) poweroffalarm: 0

(bootloader) ro.build.version.full: <not found>

(bootloader) ro.build.version.qcom: LA.UM.8.2.r1-04300-sdm660.0

(bootloader) version-baseband: <not found>

(bootloader) kernel.version[0]: Linux version 4.4.192-perf+ (nobody@andr

(bootloader) kernel.version[1]: oid-build) (gcc version 4.9.x 20150123 (

(bootloader) kernel.version[2]: prerelease) (GCC) ) #1 SMP PREEMPT Sun M

(bootloader) kernel.version[3]: ay 24 11:04:26 CDT 2020

(bootloader) git:abl: MBM-3.0-lake_retail-38523c9489-200524

(bootloader) git:xbl: MBM-3.0-lake_retail-efaf0cccb-200524

(bootloader) git:pmic: MBM-3.0-lake_retail-efaf0cccb-200524

(bootloader) git:rpm: MBM-3.0-lake_retail-0dc899d-200524

(bootloader) git:tz: MBM-3.0-lake_retail-a1c95bed3-dirty-200524

(bootloader) git:hyp: MBM-3.0-lake_retail-a1c95bed3-dirty-200524

(bootloader) git:devcfg: MBM-3.0-lake_retail-a1c95bed3-dirty-200524

(bootloader) git:cmnlib: MBM-3.0-lake_retail-a1c95bed3-dirty-200524

(bootloader) git:cmnlib64: MBM-3.0-lake_retail-a1c95bed3-dirty-200524

(bootloader) git:keymaster: MBM-3.0-lake_retail-a1c95bed3-dirty-200524

(bootloader) git:prov: MBM-3.0-lake_retail-a1c95bed3-dirty-200524

(bootloader) git:storsec: MBM-3.0-lake_retail-a1c95bed3-dirty-200524

(bootloader) frp-state: no protection (err)

(bootloader) ro.carrier: retbr

(bootloader) current-slot: a

(bootloader) running-bl-slot: _a/_a

(bootloader) running-boot-lun: 0

(bootloader) slot-count: 2

(bootloader) slot-successful:_a: no

(bootloader) slot-successful:_b: no

(bootloader) slot-unbootable:_a: no

(bootloader) slot-unbootable:_b: no

(bootloader) slot-retry-count:_a: 7

(bootloader) slot-retry-count:_b: 0

all: listed above

finished. total time: 1.395s