[Moto G7 Power Questions & Answers] Jhon3323:
After updating by itself with almost empty battery (probably to Android 10) my device wont boot up anything except Fastboot and Recovery Mode. On this device I did not modify anything at all previously, no root, no custom bootloader no nothing. I did not even unlock developer options/usb debugging in the settings, which is probably what now haunts me. I know a factory reset will be an easy fix, but I would really like to recover at least some data first, which seems pretty impossible to do but im not just ready to give up.

I can get very limitied acces through ADB.

- If I choose "Apply update from ADB" in Recovery mode, my PC reconizes the device in the device-manager and I can choose drivers etc. But obvioulsly not view files in the explorer or anythng else helpful.

- The command "fastboot getvar all" works and spits out a huge list of variables about the phone

- The command "adb devices" displays a number and "sideload" when the option "Apply update from ADB" is selected in the Recovery, but nothing at all is displyed when that option is not selected.

- I can't get any pull, backup etc. commands to work.

All of this is probably because I never activated the developer options on my phone. So my question is basically can I retreive my data in any way, or can I somehow activate the developer options with what I have right now.

Another option I got recommended is getting a clean Anroid ROM and loading it with the option "Apply update from SD card" or trying to use "sideload" again to get it there. But I can not find a clean Image of Android for the Motorola G7 power anywhere that I could try out, only custom ROMS and I know that these will delete my data for certain.

I would be very thankfull for any recommendations.

this is what the ADB commands spit out:

(with "Apply Update from ADB" running)

PS C:\adb\platform-tools> .\adb devices

List of devices attached

ZY3266SVDK sideload

(in Fastboot):

PS C:\adb\platform-tools> .\adb devices

List of devices attached

PS C:\adb\platform-tools> .\adb pull "sdcard"

adb: error: failed to get feature set: no devices/emulators found

PS C:\adb\platform-tools> .\fastboot getvar all

(bootloader) version: 0.5

(bootloader) version-bootloader: MBM-2.1-ocean_retail-0ff20295b20-200403

(bootloader) product: ocean

(bootloader) board: ocean

(bootloader) secure: yes

(bootloader) hwrev: PVT1

(bootloader) radio: 3

(bootloader) storage-type: emmc

(bootloader) emmc: 64GB MICRON S0J9N8 RV=08 PV=10 FV=0000000000000004

(bootloader) ram: 4GB MICRON LP3 DIE=8Gb M5=FF M6=01 M7=00 M8=5F

(bootloader) cpu: SDM632

(bootloader) serialno: ZY3266SVDK

(bootloader) cid: 0x0032

(bootloader) channelid: 0x2a

(bootloader) uid: D7DCF56600000000000000000000

(bootloader) securestate: oem_locked

(bootloader) iswarrantyvoid: no

(bootloader) max-download-size: 536870912

(bootloader) reason: Reboot mode set to fastboot

(bootloader) imei: 359507099705734

(bootloader) meid:

(bootloader) date: 06-04-2019

(bootloader) sku: XT1955-2

(bootloader) carrier_sku: XT1955-2

(bootloader) battid: SB18C28957

(bootloader) iccid:

(bootloader) cust_md5:

(bootloader) max-sparse-size: 268435456

(bootloader) current-time: "Mon Jul 6 17:46:47 UTC 2020"

(bootloader) ro.build.fingerprint[0]: motorola/ocean/ocean:9/PPOS29.114-

(bootloader) ro.build.fingerprint[1]: 134-13/6abfe:user/release-keys

(bootloader) poweroffalarm: 0

(bootloader) ro.build.version.full[0]: Blur_Version.29.311.18.ocean.reta

(bootloader) ro.build.version.full[1]: il.en.US

(bootloader) ro.build.version.qcom: LA.UM.7.6.2.r1-04600-89xx.0

(bootloader) version-baseband: M632_26.100.01.120.03R OCEAN_LATAM_CUST

(bootloader) kernel.version[0]: Linux version 4.9.112-perf+ (hudsoncm@il

(bootloader) kernel.version[1]: clbld105) (gcc version 4.9.x 20150123 (p

(bootloader) kernel.version[2]: rerelease) (GCC) ) #1 SMP PREEMPT Fri Ap

(bootloader) kernel.version[3]: r 3 09:26:39 CDT 2020

(bootloader) sbl1.git: MBM-2.1-ocean_retail-516ad1ccba-200403

(bootloader) rpm.git: MBM-2.1-ocean_retail-22daab39-200403

(bootloader) tz.git: MBM-2.1-ocean_retail-e4c78bcf8f-200403

(bootloader) devcfg.git: MBM-2.1-ocean_retail-e4c78bcf8f-200403

(bootloader) keymaster.git: MBM-2.1-ocean_retail-e4c78bcf8f-200403

(bootloader) cmnlib.git: MBM-2.1-ocean_retail-e4c78bcf8f-200403

(bootloader) cmnlib64.git: MBM-2.1-ocean_retail-e4c78bcf8f-200403

(bootloader) prov.git: MBM-2.1-ocean_retail-e4c78bcf8f-200403

(bootloader) aboot.git: MBM-2.1-ocean_retail-0ff20295b20-200403

(bootloader) frp-state: protected (277)

(bootloader) ro.carrier: altmx

(bootloader) current-slot: a

(bootloader) running-boot-lun: 0

(bootloader) running-slot: _a

(bootloader) slot-suffixes: _a,_b

(bootloader) slot-count: 2

(bootloader) slot-successful:_a: No

(bootloader) slot-successful:_b: No

(bootloader) slot-bootable:_a: Yes

(bootloader) slot-bootable:_b: No

(bootloader) slot-retry-count:_a: 0

(bootloader) slot-retry-count:_b: 0

all: listed above

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