yashsingh1/xdaforums huggingface dataset:
[Touch Pro, Fuze General] hsb98c:
Gob smacked

I'm thinking of leaving T-Mobile just becuase of the arrogance of the 'senior manager' in this thread.

If he was that important he wouldn't have time to be an idiot on a forum hiding behind a nickname. I'd call him a real name but I should really keep it family friendly...

Anyway, if they are waiting out for III to go, they're in for a longgggggg wait!
[Touch Pro, Fuze General] OK!:
The Vario IV is scheduled for December 1st now. It has been for about 6 weeks at least.
[Touch Pro, Fuze General] ice_coffee:
I dont know what difference it makes but that is for a business contract, sorry I took a while replying, I only just noticed your question, it is a special offer contract based on them giving away 50% more mins on a 2 year deal, so Afaik it is actually the 500 mins 12 month deal with the 50% addon for being a 2 Year contract.
[Touch Pro, Fuze General] kbdirtydjs:
I called them today and got my PAC code and am awaiting a delivery of my nice new Touch Pro from Vodafone tomorrow morning.

I was told that the Vario IV had now been pushed back to the new year, that was the final straw for me, combined with getting no signal in my gf's house.

They tried to keep me at T-Mobile by trying to convince me to get the EXCLUSIVE G1 that comes out on the 27th, so I'm guessing what they said to you about the Vario IV coming out at the end of November is also false!

Just a heads up :)
[Touch Pro, Fuze General] jsjazz:
I also got fed up with the shambles that is T-mobile at the moment- no definite date for Vario 4, they want to get rid of their Vario 3s first, they wont upgrade some customers etc. so voted with my feet. PAC code, nice new HTC Touch Pro on Vodaphone business contract £45/month 900 min, internet, 12 month contract, £80 off through quidco = £460. And 900 minutes!
[Touch Pro, Fuze General] kbdirtydjs:
Thats what I got :) Nice deal that!

Cant wait to get my handset tomorrow :D
[Touch Pro, Fuze General] fil:
where????

looking on the vodaphone site can only see 900mins 500texts for 45/month no mention of internet on a 12 month

tho do you mean internet , their unlimited plan (500mb per month)

and the quidco? can only see 90 for vodafone or 100 for vodafone business???
[Touch Pro, Fuze General] aqub56:
Was just about to post the same:

The 12 month 900mins/500 deal is £38.30 + vat = £45/month. The internet is another £5/month on top of this AFAIK. And quidco should be £100 off - you should follow the VODAFONE BUSINESS link and not the standard one....
[Touch Pro, Fuze General] fil:
yep thats what i can see on the vodasite, and via quidco
[Touch Pro, Fuze General] imaginarynumber:
Hi Hugh

I ran tmob on the 20th and was told that I was automatically getting a £5 loyalty disc and an extra £10 just because i rang to enquire when the pro would be available.

I am on flext 35 with w&W pro, out of contract since sept- I rang because I bricked my ameo- ir a prat. I was also told the 30 nov date and then spoke to a tmob techy who said that enterprise phones are normally released at that time anyway???
[Touch Pro, Fuze General] fil:
come on people spill the beans? youve gone quite on me ???

is it 900mins

unlimited net

12 month contract

some cash back via quidco

for 45 a month

if so where / how , i want this deal!!!!!!!!!!!!!!!!!!!
[Touch Pro, Fuze General] hsb98c:
Snap - £5 quid as I took out 18 months (or paid by DD or something) and £10 (no contract, no tie in) until I upgrade or leave. This means it's cheap at the moment and I'll be moving over to Flext when I upgrade as I don't make sull use of the 35 allowance (mostly online stuff rather than calls/texts).

Only time will tell when they get their act together!
[Touch Pro, Fuze General] ice_coffee:
wow, people have so lost interest in t-mobile that it has been a week since anyone posted here, well done t-mobile you have succesffully ostracised all of your customers, alot of us are enjoying the benefits of vodaphone
[Touch Pro, Fuze General] andyfield:
Yup I'm finding signal quality much better on Vodafone. Hope T-Mobile lose plenty of custom over their decision on this one!
[Touch Pro, Fuze General] cedric.collard:
i got my tmobile austria Vario IV last week ...

i am struggling to get BB connect working on it

but it a very cool unit.

much lighter and smaller than the III (which was so far the best HTC for me )
[Touch Pro, Fuze General] jsjazz:
Sorry, just seen this reply.

I've just looked at the Vodafone business website and that deal no longer seems to be on offer, but that was the deal- 900 mins, unlimited (?500MB) internet, 12 month contract, free phone, £80 back via Quidco, for £45 per month.

They obviously had a lot of hacked off T-mobile cutomers crossing over to them so changed the deal!
[Touch Pro, Fuze General] fil:
no worries, suspected that was the case, no good vodafone deals now!
[Touch Pro, Fuze General] Wam7:
Well the news gets worse from T-Mobile... it's no longer having to wait till January for an upgrade. I was just told MARCH 2009 :(
[Touch Pro, Fuze General] ice_coffee:
I am soooooooooooooooooooo glad I didn't wait :)
[Touch Pro, Fuze General] craigmcdade:
Anyone know if/when Tmobile are getting the Xperia?
[Touch Pro, Fuze General] SimonTALM:
Wel that's another customer T-Mobile have lost and Vodafone have gained. Have my nice shiny new HTC charging as I type :)
[Touch Pro, Fuze General] fil:
yep july...................2010 :D probably
[Touch Pro, Fuze General] hsb98c:
Bloody stupid T-Mobile. They obviously want people to get the 'exclusive' Google phone.

Nice to know they listen to their customers!
[Touch Pro, Fuze General] Howshall:
Just thought I'd add I called T-Mobile UK upgrades today (Wed 5th Nov 08) about Vario IV (Touch Pro) and X1. The upgrade's lady I spoke to said there's still nothing on their system in terms of expected launch date, but they didn't expect many new handset launches now until the new year.

Obviously this ties up with previous posts in this thread, and also posts about X1 and Vario IV on Modaco that T-Mobile are doing G1 launch and then trying to offload old stock including a lot of Vario III's until end of their Q4.

What was interesting is that, without prompting, because they didn't have either of the phones I wanted yet the upgrade's lady gave me a 6 month duration £10pcm discount on my monthly bill (with no additional tie-in as I'm now out of contract) as a 'Loyalty discount' to tied me over and keep me on T-Mobile till they do get the new handsets in.

Thought others not desperate to upgrade might well want to phone up and get a £10 per month discount for the price of a free phonecall (Dial 150 from your mobile then '3' for upgrades). Just remember to appear to genuinely ask and care about Vario IV and/or X1 and hopefully you'll have as easy time as me...and if you do get any different info, please do post it here for others.

[While I don't approve of cross posts I do plan to add this to suitable posts on both X1 and Touch Pro forums as this is a simple thing people can do to save some money pre Xmas]
[Touch Pro, Fuze General] mayorofbarnet:
End of November?

I've been monitoring this thread over the last few months in the hope of seeing a 'heads-up' as to if & when the V IV would be out and to be honet had kind of given up hope. However, i went in-store yesterday and enquired if and when the vario might come out and the Manager reckoned that end of November was looking likely as Vario III is being dis-continued from then. (His info was based on a course he had just been on!?)

I tested his resolve and said I would happily slump for the Samsung Omnia (which I could have walked out with there and then) but he insisted it was worth waiting a few more weeks - He seemed confident

Another false dawn??
[Touch Pro, Fuze General] :
Hay guys,

My contract was up last month and the lady told me that it was not on there system, they wanted me to pay £80 for the compact 4 (ie diamond) but I chatted to them and they agreed to end my contract and i took out a new one with them via a third party expansys.com, so now I have combi package 700 mins unlimited texts and internet for £35 a month and I had to pay £95 for HTC Touch Pro (ie not tmobile version) not bad I thought! extra £15 and got a 'pro'
[Touch Pro, Fuze General] craigmcdade:
I take it you can't keep your number? Is there away around it ie. transfer to another sim on another network then transfer back?
[Touch Pro, Fuze General] marcopolo007uk:
Ok release can't be too far away.... I hope!!!

http://www.t-mobile-accessories.co.uk/A_T-Mobile_Vario4_Prods.html
[Touch Pro, Fuze General] ice_coffee:
Mehhhh who cares I got my TP a month a go for free, on a better minutes deal than what T-mob are offering
[Touch Pro, Fuze General] bond007:
Yes that excatly what i have done today transfered my t-mobile number onto a payg 02 sim than when its done, transfer it back to a new t-mobile contract with a HD.

Should be all done by the weekend
[Touch Pro, Fuze General] dom_mitchell1:
I've decided to plump for the Touch HD now. Gave up wating for the Vario IV and knew I'd have to pay stupid money for an upgrade to it anyway.

Just got my PAC code from T-Mobile and have a Touch HD on order through mobiles.co.uk on O2.

While I was getting my PAC code, the guy in retentions asked why I was leaving. I explained about the Vario IV situation and that they'd taken so long, my attention had been won by yet another phone. He told me that the Vario IV would be out 'very soon' and that, in his opinion I should go for the G1 anyway.

£42.50 per month (which is what I was paying to T-Mobile) with 600 any network anytime minutes, unlimted texts and 'unlimtied' internet withh the HD thrown in for free. Oh and a free Jabra 2010 headset. Just got to wait for next week now when stock is apparently due!
[Touch Pro, Fuze General] craigmcdade:
T Mob have me by the short and curlies as they BES tariff is £10/month which compared to the rest(£28/month) you cant really argue with! The problem just now is that an MDA V will probably be on the scene before the iV is released! Funny how the normal Customer Service staff deny all knowledge of the phone then when you ask to leave all of a sudden it is coming soon!

I've taken a fancy to the HD now also, hopefully can sort something out with expansys on a T Mob contract that allows me to retain a cheap BES tariff.;)
[Touch Pro, Fuze General] andyfield:
Looks like T-Mobile aren't keeping lots of customers happy today...

http://www.theregister.co.uk/2008/11/20/t_mobile_failure/
[Touch Pro, Fuze General] EssexboyRacer:
Dont know if its old news but the MDA Vario IV is now listed in the phone manuals section of the tmobile.co.uk site...

http://www.t-mobile.co.uk/help-and-advice/phone-support/mobile-phone-manuals/
[Touch Pro, Fuze General] craigmcdade:
A CS agent in my local T Mob was quite open about the fact that they had loads of Vario 4's but couldn't sell until they got the ok and that wouldn't be until the stock of 3's is down. He suggested the end of January.

I don't really care anymore, might just give up on mobile communications!
[Touch Pro, Fuze General] ice_coffee:
We all just moved to voda as they are doing the TP cheaper than T-mob anyway
[Touch Pro, Fuze General] itguru2:
Well, had various different conversations with t-mob and the latest one is that the stock of 3's are now gone and its listed internally on the coming soon - which usually means 3 weeks or so ... could be less even......

ho hum
[Touch Pro, Fuze General] imaginarynumber:
i hope so.

i bricked my ameo and my pda2k is getting on my tits.
[Touch Pro, Fuze General] itguru2:
Another update....

spoke to a different customer services person today who had been away for a couple of weeks so had to go ask someone .... they checked their system and apparently the stock due was middle of November but their answer was that it needed more testing (read: supposed to be released then but we screwed up)

So now not really sure when its gonna finally make the light of day... they seem to think that it was being held off until January... ?
[Touch Pro, Fuze General] dogsnob:
I ordered mine yesterday, and so did my business partner... They claim we will get them by the end of the week...
[Touch Pro, Fuze General] Devious:
Just called upgrades and they're adamant that the phone is NOT available yet - can I ask how you got yours ordered please?
[Touch Pro, Fuze General] magicalex:
i cant wait any longer either so ive jumped ship to Vodafone. i have a contract with them that my brother used to use thats just come up for upgrade. Theyve given me a Touch Pro free for 12months with 250mins, 100 texts & unlimited internet for £30 a months. The perfect tarriff for me & far superior signal. Sorry T-mobile but youve completely alienated your customers - whatamistakatamaka!
[Touch Pro, Fuze General] dogsnob:
We've been at them for months, and the last time I called they told me to call back on Dec 1st, and gave me a loyalty discount until then, so I called yesterday, and they apparently had them on their "system" and I was offered the handsed for a £70 upgrade fee, which I took...

The only difference I can think of is that I have a business contract with them...

Sorry I can't be of any more help!
[Touch Pro, Fuze General] Devious:
That must be it..just spoke to CS again..the business dept is separate from the personal dept :(

Let us know how you get on with you Vario IV!

Cheers :)
[Touch Pro, Fuze General] liddlefeesh:
Have you receive your Vario IV's from T-Mobile yet?
[Touch Pro, Fuze General] neil@domino.org:
supposedely out week on Monday for regular punters.
[Touch Pro, Fuze General] imaginarynumber:
hurrah.... o feck I was about to threaten to leave t-mob after the misfortune of dealing with three mumpets in a row this week ( 1 in uk 2 in india)- all i wanted was to divert calls from my contact line to my PAYG after they accidentally deactivated my sim but they wouldn't as i could not prove ownership of the brand new PAYG, they accepted that i was the legal owner of the contract line- did try to point out that they have never asked me to prove ownership of my bt line when they divert my calls!!!)
[Touch Pro, Fuze General] neil@domino.org:
well just remember this is tmobile we are talking about so I'll believe it when I see it.
[Touch Pro, Fuze General] Devious:
Well you were right to be cautious..just phoned and they are now saying that it will be released in January, along with repricing of existing handsets. All due to the credit crunch apparently but they're not being told any details as yet.

I've resigned to the fact that there'll be no new handset for me until 2009 :(
[Touch Pro, Fuze General] JonathanCassar:
hmm

I just called the cheapside branch in the City and was told Feb 2009!

I'll probably still wait as my upgrade date is 02/01/2009 anyway

I saw the phone in a vodaphone shop and it looks great much slimmer than my vario II
[Touch Pro, Fuze General] dogsnob:
No they are just BSing me, letting us order the phones and lying about the due date...

We have jumped ship to vodafone...
[Touch Pro, Fuze General] liddlefeesh:
I thought so.

Off the back of your message I called them. Long standing business customer that we are. They aren't able to offer this until around Feb next year.

I ordered a Touch HD (sim free) instead and it's sat here next to me now.
[Touch Pro, Fuze General] hsb98c:
Well, the III has gone from the website, with only the Vario III CoPilot version on sale.

May be Jan 2010?
[Touch Pro, Fuze General] fil:
2010 probably knowing T-mobile !
[Touch Pro, Fuze General] sd.clark:
The Vario III/Tytn II is still available on the Upgrade page, £230.00

Also showing is the Ameo 16Gb, £430.00

I'm waiting to see Vario IV appear on this page as I'm due upgrade. I'll wait and see what happens before end of this month.
[Touch Pro, Fuze General] gdhgdh:
The account manager at our reseller (Fonehouse in the Metro Centre) says he'll have V4 stock on the 9th...

It's been a hell of a wait :|

(And yes, I completely believe that V4 stock has never been the problem, just the need to clear out of the V3 which is a hideous thing in comparison..)
[Touch Pro, Fuze General] fil:
I posted that on the 03/10/08

just checked my upgrades today, and they now want £250 for a vario 3, and the vats less now,

T-Mobile sort your **** out!!!!
[Touch Pro, Fuze General] neil@domino.org:
If you are going by whats on the website I wouldn't bother as its well out of kilter with what you can get either in a store of over the phone to Tmob upgrades.

They wanted 100 quid for a MDA 4 compact upgrade on the website for a friend of mine but he managed to get it free by calling them (also got a better contact deal also).
[Touch Pro, Fuze General] craigbrass:
I too am waiting on the MDA Vario IV coming out in the UK before my business contract renewal in February. My account manager says it will be out either Jan or Feb this year and they are just waiting to get rid of III stock.

I notice a couple of people here are saying about prices. If anyone is after a good deal, my account manager has always been able to get me and people I refer good deals. Scott Gordon - 0845 4122 064. Tell him Craig Brass sent you and you'll get a discount (their referral £20 thing off your first bill). Going to him with prices from other networks is usually a good idea too - something for him to beat.
[Touch Pro, Fuze General] JonathanCassar:
Well just got off the phone to T-mob and they reckon the next few weeks...

We'll see!!!
[Touch Pro, Fuze General] NREYNOLDS:
This week !!!

Just spoken to Tracy at T-Mobile business and she said she had a memo saying its out today, but she double checked and its actually in testing and should be available this week !! So fingers crossed
[Touch Pro, Fuze General] craigbrass:
Spoke to Scott again last night and he is telling me it will be this month some time.
[Touch Pro, Fuze General] StevePritchard:
This might be old news, but I got a Vario IV "dummy" phone today, and noticed a couple of differences between it and my Touch Pro - the most obvious is the back, it doesn't feature the "diamond triangles", and it looks like the speaker aperture is at the top, and not the back, but the other thing is that the "Home" and "Back" buttons have been swapped with the phone buttons below the screen.

I wonder why they felt the need to do that?

Cheers,

Steve.
[Touch Pro, Fuze General] 1keynose:
i called yesterday and tmobile told me 4-8 weeks:confused:
[Touch Pro, Fuze General] neil@domino.org:
this is a joke
[Touch Pro, Fuze General] aqub56:
To justify the 3 month wait? ;)

I`m not surprised regarding the back, the Diamond on TMob also has a flat back although the other things are a bit strange...
[Touch Pro, Fuze General] Claire DC:
I've updated my blog with the actual release date as given to me by somebody in the directors office @ head office.

http://vario-iv-4.blogspot.com/
[Touch Pro, Fuze General] sd.clark:
Just been onto CS again.

GOT ONE!

Delivery tomorrow! Only just been released.
[Touch Pro, Fuze General] Devious:
HURRAH! Me too! 67 in stock when I called - being delivered tomorrow as well. :)
[Touch Pro, Fuze General] JonathanCassar:
Also ordered one for tomorrow!
[Touch Pro, Fuze General] fil:
could have just posted the date here, tho 20th of January looks like your wrong!
[Touch Pro, Fuze General] 1keynose:
what are they charging for the upgrade?
[Touch Pro, Fuze General] fil:
told 18 left 50mins ago

im on free time 750 quiet an old cheep tariff, wanted 202 to upgrade.

enquired about a 12 month combi 35 with web and walk @ 40 a month, wanted 160 for the phone

ive waited a few months a bit more now aint going to hert for a beter price
[Touch Pro, Fuze General] sd.clark:
I was on Relax plan. Changed to Flext 35-18month with WnWplus.

Cost for Vario IV, £42! Very happy at that price.

I'll check invoice when it comes to make sure I am charged that amount!

I did phone them yesterday saying I was not happy about not being able to get phone, been with T-Mob (One2One etc) 16 years. They wanted to keep me.

At that price they've got me. I'm not complaining now.

I'll see what T-Mobile ROM is like few a while before deciding if I put a cooked ROM on it or not. Done so on my Vario III.

Looking forward to tomorrow now, time to download app's in VGA not QVGA time now.
[Touch Pro, Fuze General] 1keynose:
ive just phoned again. they still say its not available. their screen says coming soon. are you on a business plan as i am on a personal plan?
[Touch Pro, Fuze General] Devious:
Get them to check the stock anyway, apparently a phone can still be Coming Soon AND be in stock. Great database(!)
[Touch Pro, Fuze General] sd.clark:
I'm on a personal Plan.
[Touch Pro, Fuze General] 1keynose:
this is a farce. i rang the sales team on 0800 956 2208. the advisor told me its in stock and would i like one. "of course" i replied. i told him i was an existing customer. he said i'll have to put you through to the loyalty team. so after 20 mins of crap music i get through to be told that its in stock but not available for release. "i'm very sorry sir, but i'd phone back 2nd week in february". whats going on? these guys are such amatuers:mad:
[Touch Pro, Fuze General] antlane:
I've just ordered mine on an upgrade for £92. I'm on WnW 35 but as I get half-price line rental through the friends and family scheme, he wasn't able to undercut the price any further. It's allegedly going to be delivered tomorrow although I'll believe it when I see it!
[Touch Pro, Fuze General] 1keynose:
i cant understand why i am unable to do this. i been with tmobile about 4 years and have been due an upgrade since november but have been waiting for this phone.
[Touch Pro, Fuze General] xxnoelziexx:
same here mine cost me £92

Im on the Flext 35

Another 18 months with Tmobile

Phone will arrive tomorrow.

System is down to 2 now
[Touch Pro, Fuze General] 1keynose:
did you just ring 150 and select the upgrade option?
[Touch Pro, Fuze General] xxnoelziexx:
150

option

310

think that was it if I can remember correctly. Royal mail pick up from warehouse 19:00 so there is still time to get it tomorrow if they have any stock left.
[Touch Pro, Fuze General] 1keynose:
ive phoned that twice today and they say its in stock but not available to release it.
[Touch Pro, Fuze General] antlane:
I did it like this as well.
[Touch Pro, Fuze General] xxnoelziexx:
The guy I got said the same thing I asked to speak to a manager and the sales person ended up sorting it. They said as the phone only came in today there were no deals to compare it. So price was expensive, As I have been waiting for months I just paid the fee to get it. Tmobile may give better deals on the handset in the next few weeks or they could be worse you just don't know. I also directed them to this site :-) They had 200 delivered today
[Touch Pro, Fuze General] fil:
seem like tmobile are being very sneaky saying they had been delivered today,

as a few months back they said, had them but wernt releasing them!

well thats what i and many others were told?
[Touch Pro, Fuze General] craigmcdade:
Just off the phone with cs.

They were adament that the phone is not out yet, but probably would be in the next few days.

The cs put me on hold for a while and said that there were stock but they could not be sold yet. He suggest the others on the forum had only pre-ordered and wouldn't get a handset until it was launched.

Has anyone recieved their handset yet?
[Touch Pro, Fuze General] UndeadDevil:
Yep, Two Minutes ago :)

Edit: Just went to put my SDHC in and discovered a 2Gb allready in the SD Slot....

Edit2: Radio is 1.02.25.19, and TouchFlo3D has never looked soo girly (Read: Ugly)
[Touch Pro, Fuze General] JonathanCassar:
the 2GB card seems to have co pilot data on it but no program installed

Anyone else spotted this or am I being thick!

also it seems to show every mark - still this is no different I guess than the N96 iphone etc

TouchFlo is very pink but I'll still with it a while before looking at other roms
[Touch Pro, Fuze General] NREYNOLDS:
Mines arrived aswell !! Just charging it, and will have a play. Cost me £92 to upgrade on a 12 month contract.
[Touch Pro, Fuze General] UndeadDevil:
Ok 3D Performance in the ROM :)