yashsingh1/xdaforums huggingface dataset:
[Touch Diamond, MDA Compact IV General] thx1200:
Go for it! I'm on my third Touch Pro due to the freezing overnight issue (seems to finally be fixed). Hit them where it hurts: right in the wallet! Even if it doesn't fix it, it costs them money to field these support requests. I highly encourage your behavior.
[Touch Diamond, MDA Compact IV General] Prewien:
don't think it will fix it though.. they never changed hardware with this. all their phones have this bug.. i havent read about a omnia having this bug.. but dont care actually about that phone dont like it :p .. but would like to know.. and what about the smartphones of htc?
[Touch Diamond, MDA Compact IV General] lostsoul:
I have TF3D disabled, and still got the bug, so that's not it I think.
[Touch Diamond, MDA Compact IV General] jay_zhead:
New Observations

Okay, I've been observing this lag problem closely and got some new observations. I'm using the latest official HTC rom (1.93.831.1).

When I use the internal TF3D music tab, the sound - as I've said before - lags occasionally and randomly, more with the audio booster on and less with it off.

When I use S2P2 - the sound lags ALWAYS AT THE SAME TIME, a few seconds before the end of a track. It lags this way at the end of every track, almost like clockwork. :confused:

When I use MortPlayer, the sound lags occasionally but more towards the beginning of a track, not every track - every few tracks.

Very, very weird behavior. I think it has something to do with poorly written sound drivers that are disrupted by background processes; the S2P2 behavior suggests that accessing the Internal Storage (to load up the next track) might cause it to lag. Or maybe it's some graphical process that is causing it... anyway, my bet is that the solution lies with an improved audio driver.
[Touch Diamond, MDA Compact IV General] ftrippie:
better now

Like MasK's remark of yesterday, mine has improved as well after installing SwiftBL 4.5 ROM. I haven't exactly tested when mine starts to fail, but before I couldn't listen to anything for more than 10 seconds (including failing ringtones), but now I can listen to a complete song. Coincidence?

Cheers
[Touch Diamond, MDA Compact IV General] MasK:
It could be due to the new OS built...

Maybe those experiencing this prob (I think almost all) can list down their ROM and OS builts here and also the severity of the problem for comparison :)
[Touch Diamond, MDA Compact IV General] qweac:
Anyone who don't have this problem here? If everybody got this damn lag I'm very suprised how little attention this problem is getting. this is the only real problem I have with my phone.
[Touch Diamond, MDA Compact IV General] jay_zhead:
Anyone got any experiences with SwiftBlade's new 5.0?.. Does it help the lag issue at all (compared to 4.5)? :confused:
[Touch Diamond, MDA Compact IV General] ftrippie:
I feel that, like with the Swift 4.5, it is getting close to being solved. I can listen to whole songs now. But I still have every now and then ringtones not playing or TOMTOM voice directions cutting out. But it is definitely better!

I haven't run an extensive test, so can't give you any statistics...
[Touch Diamond, MDA Compact IV General] keyz86:
I have interesting news to add to this thread, i have experianced this very problem, not as severe as some of the people here, for me it happens very little, but none the less, the lag is there.

However, i was on a plane last night and so had my phone switched to Airplane Mode, during most of the flight i listened to music on my Diamond and not once did i experiance ANY lag!

Very strange!

Anyone else noticed this?
[Touch Diamond, MDA Compact IV General] Yodajr:
Why strange ?

I think the lags are related to the "phone"

When I'm in a subway, no problem at all, the music play with 0 lag even if I stay 1H...

At the time I go out, bam ! lags...
[Touch Diamond, MDA Compact IV General] Nuri58:
Let's agree - it is not possible to get the bug free phone when you whant the latest features, and stop believing that anything Windows based one day is bug free. End of discussion. I don't mean that it shouldn't improve, but when we want all these extra features at lower costs every year we must accept a trade off.

I agree that the sound problem is beyond since the TD is compeeting with iPhone, but sound improvements are quite a step up compared to the older HTCs (now they need a decent loudspeaker). This is like the camera where HTC is still behind behind. I am anoyed, but I also listen to the old LPs and realise that the scratches are much worse, and yet I live with it.
[Touch Diamond, MDA Compact IV General] jay_zhead:
On the list of features of the new SwiftBL rom is says:

o HTC AudioManager 1.5.18171831.0 (NEW) (No more pausing bugs)

What are pausing bugs? Does he mean the lagging issue or the bug of the incoming call --> music resumes in mono bug that happens sometimes?.. Anyone test this out?
[Touch Diamond, MDA Compact IV General] qweac:
That sounds really interesting! :) I'm asking about it in the Swiftblade thread now.
[Touch Diamond, MDA Compact IV General] Nuri58:
No. Every now and again the music pauses for a split second, which is anoying.
[Touch Diamond, MDA Compact IV General] kultus:
I disagree!!! Look at the fu**ing date its 2008 year and I wont excuse any of base funkcions that must be perfect like MP3, sms, phone using etc... I payed too much for a device which cant be used as MP3 player jesus christ even cellphones for 80$ know this funkcion without problems...so dont excuse WM or HTC anyway as I know MSM7201A has two processors for main funcions and for communications so no excuses for this behavior... one questions how many years are WM with us??? Answer it by yourself...
[Touch Diamond, MDA Compact IV General] qweac:
No? Isnt that the problem in this thread? Maybe I misunderstood you?
[Touch Diamond, MDA Compact IV General] Benpa:
Im with you on that, I mean great god! I had perfect mp3 sound with my oooooold Siemens SL45, that was one of the first phones with mp3 player.

Now... many many years after that, HTC struggle to make MP3 work? I dont buy it, there might be faulty drivers etc, but accepting it? HELL NO! this phone costs way too much to just accept that, and they advertise the phone as a multimedia phone? Make it work, and make it quick.

Base functions like working ringingtone and so on MUST work all the time, or else they can go back to the drawing board.
[Touch Diamond, MDA Compact IV General] Nuri58:
You have realised the bugs yourself, so why disagree? I agree that such basis functions should work. I am not sure it is a WM issue as I didn't had the problem on my previous WM phones, but rather a TD or TD/WM6.1 issue. I read that there is a new ROM out which seems to fix the problem.
[Touch Diamond, MDA Compact IV General] uaon99:
I agree with you, and I use an eten X800 before, I also use it as a mp3 player,

and it work GREAT!
[Touch Diamond, MDA Compact IV General] kultus:
yes ofcourse I wrote about it in another thread but like someone wrote this issue havent so much attention that deserve it and no one from senior members didnt interest about it...and which ROM is it??? I like coocked ROMs because of free space and speed too, but if its official ROM that ll resolve this problem Im on it... the life is full of compromises:(

BTW with kaiser everything was O.K.
[Touch Diamond, MDA Compact IV General] jay_zhead:
Damn. Just tested it out, it still skips once in a while.
[Touch Diamond, MDA Compact IV General] Nuri58:
The old SPV seems not to have the problem, but also no particular good sound so if I should choose between the two it would be the lag I think (at least you're only bothered every 5 min. not every sec.)
[Touch Diamond, MDA Compact IV General] Prewien:
the lag is still annoying to hear every 5 min if you're a music freak or especially a producer (like me)

i just installed the original dutch t-mobile rom based on 1.93 and tested the lag, listened closely to hear if theres a lag.. well not every 5 min.. my first one was after 10 mins.. my second REAL SMALL ONE (was really hard to spot) was after 27 mins of playing music (so 17 mins after 1st last one)

andd.. the RAM consumption on it is 5mb less than my previous rom (see sig)

so MAYBE it has to do something A LITTLE BIT with it?

i have to say that this rom doesnt cut off the last couple of seconds of a song

been listening to music for 30 mins now.. 2 lags... again its a stock rom and played music directly after i flashed the stock rom, so no customization whatsoever

the rom is slower than my previous one though... strange.. would guess a slower rom would generate more problems with music playback...

edit: well a direct edit, when i clicked post it had a lag again after 5 min after the last one..

allthough the intervals on the lag got less and not cutting off the last seconds, i'm still not satisfied.

tmobile here i come :D
[Touch Diamond, MDA Compact IV General] iniac:
HSDPA <=> EDGE switching makes the audio stop for less than a sec on my HTC Fuze.

I have noticed that in my case the problem occurs everytime Im in a low signal area specifically when HSDPA ( 3G or H ) switches to EDGE (E) and viceversa. It occurs with all the audio players I have tried. I haven't found a solution for it yet. I hope this will help enlighten others to find a fix.
[Touch Diamond, MDA Compact IV General] thx1200:
there are other ways to induce the lag. try setting your time, for example. its still a bug in the audio driver/hardware/etc
[Touch Diamond, MDA Compact IV General] Prewien:
my mda is with t mobile now, lets hope that it will be fixed when i get it back... if it will be.. then every single device should be returned because it's a hardware issue
[Touch Diamond, MDA Compact IV General] asafteirobert:
We should bug HTC about this. If we all send them a message about this maybe they will wake up and fix or at least find the problem.

So I invite everyone to give them a message:

http://www.htc.com/www/CS_Mail.aspx
[Touch Diamond, MDA Compact IV General] christiano88:
My message to HTC:

"Hello HTC team, I'm having a very known problem with my phone. The so called "sound lag" which every htc diamond user has, I'm experiencing it too. And it's way too annoying to use the phone as a multimedia device with all the sound skips that happen every 5 minutes. Please try to find the problem at least and inform us all about it to know if it's solvable or not. Thank you kindly, Chris"

Will update with answer if it ever comes back..
[Touch Diamond, MDA Compact IV General] Prewien:
you should describe your problem better to them.. like you're just using tf3d player and it happenes when youre just sitting and not doing anything else, i am not running any programs in the background, it skips even after hard resets and all the things you can come up first before they say things like we dont support 3rd party players, diamond isnt completely shock proof, you have too much programs open, do hard reset and so on...
[Touch Diamond, MDA Compact IV General] Prewien:
WAIT A GOD DAMN FREAKIN MINUTE!?!?!?!?!!!!:confused:

Don't know if this has been said already BUT

HTC NEVER tried to fix the lag! Read carefully...

That's what is placed on their site...

BUT look... when LAUNCHING, so not WHILE PLAYING music the sound may intermittently turn off FOR A SECOND and COME BACK ON. They say 'intermittently' but they mean that just once when turning on, and thats true, it took my rom before 2.03 longer to start playing music.. so THATS FIXED but when are they going to say they fixed the 'WHILE PLAYING MUSIC'??

or am i acting paranoid now?
[Touch Diamond, MDA Compact IV General] christiano88:
I already got an answer from HTC support:

Thank you for contacting HTC Europe. The sound lag has been adressed in the latest ROM. Please Download the 2.03 ROM version from the www.htc.com website. Remember in order to get around the lag, you will have to delete all your songs on the phone and then sync them through the Windows Media Player. You will then not experience any lag at all. Feel free to get back to us at any time if you have any further questions. Kind Regards Dave Montanya HTC Europe

What do you guys think?
[Touch Diamond, MDA Compact IV General] kosherpig:
Why the hell they want to do it via WMP? I do not use WMP on my PC, and how they imagine transferring large amounts of data via activesync?
[Touch Diamond, MDA Compact IV General] thx1200:
I call BS. Anybody tried it? It might work -- stress MIGHT -- in TF3D player (due to the afforementioned several versions of TF3D player, some working, some not), but I highly doubt it will fix the problem for any other media player or app that uses sound.

Transfering via WMP might work around a different problem others have reported where some encoded files play poorly in TF3D. Doing so may transcode the format to a more TF3D player friendly format.

But, again, I highly highly doubt it will fix any other player's problems.

Additionally, this is a silly workaround. A media device made in 2008/2009 should not require transcoding to play MP3s. Give me a break. This thing has a monster CPU compared to the wal-mart player that plays these files just fine. HTC is copping out, again.

But it would be good to test this to see if we can call BS on them again. It wouldn't be the first time a silly workaround didn't even work with HTC.

P.S. I personally tried A2DP the other day with PocketPlayer. NO LAG. I wish the headphone output worked like that.
[Touch Diamond, MDA Compact IV General] kcliu02:
I think I am the most unlucky guy here that got sound lag on both wired and BT headphone.

My story:

I just hard reset my diamond (ROM 2.03) and listened music in silent environment.

A) With Wired headphone:

Even no software installed, I got sound lag every 5mins without fail.

B) With A2DP headphone (i-tech clip)

At the beginning, I noticed the sound quality was very poor.

Without testing the sound lag, I installed registery explorer and modified following registery:

/HKLM/Software/Microsoft/Bluetooth/A2DP/Settings/BitPool = 30->40

/HKLM/Software/Microsoft/Bluetooth/A2DP/Settings/MaxSupportedBitPool = 30->40

Sound quality became much better, but I got sound lag every 10mins (not every 5mins) without fail.

The sound lag (every 10mins lag) here is little bit shorter than using wired headphone (every 5mins lag)
[Touch Diamond, MDA Compact IV General] Prewien:
never used the BT thing.. i got it free with my mda from t-mobile, didnt unbox it and sold it the very next day :D

thought it would be a major battery drainer
[Touch Diamond, MDA Compact IV General] Vince2301:
Tested with a cheap (30 Euro) A2DP headphone yesterday. The lag seems to be still there but is less frequent. (I did not time it , but I guess the interval is approx. 10 minutes)

I will test more today. (alas the BT headphone comes with its own problems like some light pops/cracks I hear during more quiet parts of songs)

Edit: It doesn't do the trick for me. The lagging is less but with BT the quality of the music is worse. I tried everything (registry changes etc.) but the crackling remains. It also drains the battery massively, like Prewien says.
[Touch Diamond, MDA Compact IV General] CoreyMck:
I think part of the problem is that BT is a low power signal. My Samsung headset warns that quality might degrade with distance or even if you body is between the phone and the headset! Annoying for me since I like my bluetooth headset in my right ear and my phone in my left pants pocket. You might try putting the phone in your shirt pocket (if you have one) but that won't work if you are jogging & be careful if you lean over ... you don't want it to fall out!

Back to the real subject. HTC has made a defective product and knows it is defective but has done little (or nothing) to fix the problem. Their track record for supporting legacy products is terrible. Almost the only way we get new drivers and software is from forum members reverse engineering current products. If it wasn't for this community I'd have given up on HTC a long time ago. This is, however, the straw that broke the camel's back. This is the last HTC phone I will buy.
[Touch Diamond, MDA Compact IV General] Prewien:
what a joke, i got my phone back today and that girl who gave it to me said they put new software on it... when i checked it had the 1.37 rom on it :eek:

and on the t mobile site 1.97
[Touch Diamond, MDA Compact IV General] CoreyMck:
Not fixed!

I followed those instructions exactly and the problem is

NOT

gone. It only lagged once during an entire CD which is an improvement but still unacceptable for a phone that costs as much as a Diamond and is geared toward multimedia.
[Touch Diamond, MDA Compact IV General] Sina™:
I did everything, but I can't fix the sound skip bug on my Touch Pro.

It happen to all audio formats, with any video/audio player, recorder, editor, whatever.
[Touch Diamond, MDA Compact IV General] Singelton:
have you tried encoding your mp3's to 96kbs 44.100hz stereo cbr not vbr? iv never had a single skip on any music tracks and i listen to music quite alot.

edit: that is until i tried tonight to play music using nitrogen ouch i get this lag now iv got this problem to. i didnt have any problem's using htc audio player so ill just stick to using that.
[Touch Diamond, MDA Compact IV General] Vince2301:
That seems to help a little (less lag) but encoding to just 96kbs kills my music in another way. :(
[Touch Diamond, MDA Compact IV General] Prewien:
96kbps? c'mon... it's 2009... mp3HD is out.. with 500kbps...

i havent used 96kbps EVER and the minimum is 128kbps for me, prefer 192kbps though.. but because i hate the quality of songs lower than 128kbps..
[Touch Diamond, MDA Compact IV General] Prewien:
anybody interested to start a petition with me on this issue to pressure htc to fix it?
[Touch Diamond, MDA Compact IV General] THUDUK:
So there is no answer...

I tested the latest WM6.5 by uDK with his fantastic ROM yesterday, that doesn't have TF3D music player.

tried out Mortplayer, pocketplayer and the built in windows media player all skip terribly every 10-20 seconds, much worse than TF3D music player which skipped around 5 minutes.

I still can't believe that with so much talent on this forum this has not been sorted out, my conclusion is, it can't be sorted out.

I shall have to research another PDA/phone...any recommendations on a similar device that doesn't have this lag ?
[Touch Diamond, MDA Compact IV General] iRiKi:
iPod? :rolleyes:
[Touch Diamond, MDA Compact IV General] nixgegendenise:
What a great PDA ;)
[Touch Diamond, MDA Compact IV General] THUDUK:
http://xdaforums.com/showpost.php?p=3584448&postcount=2560

After initially installing the standard 6MB Page pool WM6.5, I negleted to do a hard re-boot after the Rom install...this time around I installed the above 12MB Page Pool WM6.5 ROM and hard reset twice.

Now I have just spent all morning listening to 200kbps MP3 music whilst running two separate GPS navigation software's, and lots of other applications at the same time, phone on, wifi on, and my Diamond has not skipped or lagged at all...

Anyone else as well as me and the_scotsman's ?
[Touch Diamond, MDA Compact IV General] thx1200:
They won't care. They are making money hand over fist even in this economy. They are following the Apple business model. Make something cool looking, even if it's buggy as hell under the hood. Only admit a mistake and release an update if greater than 50% of the userbase is affected. lol.

The solution (if there is one) will come from the community. Join me in encouraging the community with a monetary reward (a few pages back I first mentioned this). Evangelize the reward on other forums. Let's get this darn thing solved! http://xdaforums.com/showthread.php?t=492312
[Touch Diamond, MDA Compact IV General] thx1200:
If this can be confirmed, that would be cool as hell. Now, are you absolutely positively sure the FIVE MINUTE lag is not happening, even if it's just very short and not as noticible? I ask because many 6.1 ROMs have reduced but not eliminated lag problem.

If the 6.5 ROMs workaround this HTC issue, I would be very interested in seeing if the audio driver (or whatever) can be backported to WM6.1.
[Touch Diamond, MDA Compact IV General] THUDUK:
All I can say is I have been testing out 128kbps and above files of all kinds of types, best test is soft classical through headphones as even the slightest glitch can be heard.

My Pink Floyd momentary lapse of reason always skipped on every rom I have used, but plays perfectly through this one.

There are still some small and I mean small problems with this 6.5 rom and you have to get used to not using the TF3D, but so far my music is perfect, will test further.
[Touch Diamond, MDA Compact IV General] wired69:
Just installed installed udk's 6.5 ROM and will report back my findings tomorrow.

Prior to this, I was very impressed with Shaks.P v4.00 ROM. Of course, the lag was not eliminated but there were times when I didn't really notice it as it is fairly brief without any loud pops. It was especially good with streaming music, definitely the best ROM I have tried so far.

One thing I have noticed with Windows 6.5 ROM's is that you are unable to change settings in Pocket Player so I recommend anyone else testing 6.5 with PP should backup their PP registry before flashing and restore it afterwards to keep your old settings.
[Touch Diamond, MDA Compact IV General] wired69:
Which music player did you use and what radio version are you on? Unfortunately, as expected, I still have the lag regular as clockwork using udk's new 6.5 ROM with 12MB Pagepool. Only tested it with Pocket Player and I really don't have the time nor inclination to test this ROM further. Back to Shaks.P v4.00 for me.
[Touch Diamond, MDA Compact IV General] JiBB:
Are there any other "small problems" one should look out for? Cuz I don't use TF3D at all as it is, but I do use a myriad of Spb programs... what's the likelyhood of them working with 6.5?

Also are you using the North American or Euro release of the the Diamond?
[Touch Diamond, MDA Compact IV General] THUDUK:
Tested with the built in Windows media player on the WM6.5 main today page, tested all day yesterday with mainly 200 Kbps files and only had one skip when i was un-installing something.

Have tried Pocket player before now as well as mortplayer but found them to have way to many skips and problems on these diamond devices, would test them out, but don't want to upset my device now, as it is running very well and I can listen in peace to music...

My advice just use the built in music player on WM6.5

As for rom issues, please read the rom thread...

UPDATE: Been listening to music through the built in windows media player for the last 2 hours using my HTC RC W100 remote linked upto my quad surround speakers system, with audio booster on set to full Bass....Each test I turned on and off my runGPS software quite a few times.

320kbps Skips very very slightly exactly every 5 minutes to the second, tested for an hour

128kbps not a single skip or lag, tested for an hour

So my findings with today and yesterday are anything upto 200kbps plays perfectly, haven't tested any kbps between 200 and 320, but it seems after this mornings test with the 320kbps files there is still a very slight skip amazingly to the second every 5 minutes...

Update 2:

I have just setup my windows media player on the PC to sync to a maximum of 160kbps, i think at this bitrate you still get a nice quality sound without too much degradation.

I feel 128 kbps is ok for general use, 320kbps is preferable, but 160 to 200kbps is more than acceptable.
[Touch Diamond, MDA Compact IV General] looby:
HTC Diamond update!!!

Just read on www.pocketnow.com that there is a HOTFIX update that addresses the issue of 'skipping' during music playback on the HTC touch diamond.

N.B. Just tried it on my Orange Diamond and says it is not compatible with your device. What a downer.

Update: There is a CAB file from Captain_Throwback on another thread 'Fix for audio issue' for those on Carriers, a huge thanks to him..