[P3600 General] OrangeSpiv:
Hi there

I am sitting here with lots of pulled-out hair lying around me on the floor. I have a problem with voicemail on my Orange SPV M700 which is wearing me down to a pitiful heap and if one of you clever people can help I will be grateful for even longer than eternity (and that's a very long time!).

I have an Orange SPV M700 which refuses to notify me when someone has left a voicemail. I think it's probably been like it ever since I started using an Orange 3G PAYG sim (I think it's called a USim).

Firstly, I have seen odd postings by others who have problems with voicemail on their SPV M700s, but they are normally people who have upgraded to WM6. I have not touched the operating system on my SPV M700 so am still running Windows Mobile ver 5.

By doing some tests/process of elimination, I have established the following:

1) Orange 3G PAYG SIM card does NOT give Voicemail notification when used in my Orange SPV M-700, but if I put the same Orange 3G PAYG SIM card into another phone (a old Samsung E700) the voicemail notification DOES work of the Samsung! Therefore I concluded that the problem isn't with the Orange SIM card or even, I presume, the Orange network.

2) An old Orange PAYG SIM card that I used to use DOES give Voicemail notification when in Orange SPV M700. Therefore I concluded that the Orange SPV M700 IS actually capable of giving out voicemail notifications. Please note that I notice that when the old Orange SIM card is in the SPV M700 the small square icon on the today screen top-bar is showing an "E" as the type of connection (I presume that's what it means?). When the problematic Orange 3G PAYG SIM card is in the SPV M700 the small square icon normally is showing a "3G"

This has led me to conclude that it's something to do with the SPV M700 not being happy with the Orange 3G PAYG SIM - or at least there's some setting that is wrong etc. However I have tried most things and still it refuses to notify me of awaiting voicemails.

Here is a list of my configuration settings on my SPV M700. If anyone can spot something that is wrong which may be the reason why I don't get voicemail notifications I'd be so grateful to know what is wrong as I can't keep phoning my voicemail all the time, just to see if anyone has left a message, as it's costing a lot of money to do that. By the way - I don't have any problems being notified that a new text message has been sent, that seems to work fine.

SETTINGS & CONFIGURATION:

\SETTINGS\SYSTEM\ABOUT\Version:

Windows Mobile 5.0 with the Messaging and Security Feature Pack

OS 5.1.342 (Build 15096.3.0.0)
​

\SETTINGS\SYSTEM\DEVICE INFORMATION\Version:

ROM version: 1.23.61.5

ROM date: 01/25/07

Radio version: 1.30.00.01
​

\SETTINGS\SYSTEM\SMS SERVICE:

SMS over: GSM preferred
​

\SETTINGS\CONNECTIONS\GPRS Setting...

PAP authentication is selected
​

\SETTINGS\PERSONAL\PHONE\Services:

Call Barring... Block incoming calls: Off

Block outgoing calls: Off

Caller ID... Everyone

Call Forwarding... Forward all incoming calls (unticked)

Forward phone calls only if No answer (ticked) 07973100123

Forward after: 20 sec

Unavailable (ticked) 07973100123

Busy (ticked) 07973100123

Call Waiting... When calls are waiting: Do not notify me

Voicemail & Text Messages... Text messages service center: +447973100973

Voice mail: +447973100123

Network... Current network: Orange

Network selection: Automatic

Band... Select your network type: Auto

Select your GSM/UMTS band: Auto

TTY... Enable TTY support: unticked

More... Automatic pickup: unticked

Broadcast Channels: unticked
​

\SETTINGS\SOUNDS & NOTIFICATIONS\Sounds:

Enable sounds for... Events: ticked

Programs: ticked

Notifications (alarms, reminders): ticked

Screen taps (unticked)

Hardware buttons (unticked)
​

\SETTINGS\SOUNDS & NOTIFICATIONS\Notifications:

Basically I have everything set to notify me and also Display message on Screen.
​

I am hoping someone can help - letting me know if I have something set up incorrectly or whether I need a fix for the phone etc. I would rather not upgrade to WM6 as I feel that I might end up with more problems. I am quite happy with WM5 - it's just the voicemail problem...

Thanks for taking the time to read this posting - I am sure I can't be the only Orange SPV M700 owner who has had this problem?

Cheers for now

Man in need of Assistance...