[Tilt, TyTN II, MDA Vario III General] ostapn:
Hello all,

I have a TyTN II, bought in Switzerland, with a Swiss/French ROM.

Yesturday I had the brilliant idea to upgrade to WM6.1. Bad idea.

Before doing so, I made a full backup using Sprite Backup 5.1, thinking that I would get the best out of WM6.1 with all my current data.

The upgrade to WM6.1 went perfect. When I switched it back on, everything was OK. So I decided to perform a restore using the Sprite software, to get back all my data. During the process I recieve a warning message telling me that the the phone and operating system are not the same as on the backup...oups! I decide to ignore the message and press continue. Sprite does his thing, and the phone restarts. Only problem, it won't go past the HTC welcome logo...

I hard reset it. Start looking around on forums, and for some reason that today I can0t remember, I waste 25$ on the Sprite Backup 6.2 software. I try, but nothing works.

I write an email to Sprite explaining my problem, and here is the answer I get:

Hi guys,

I just bought your newest Sprite Backup product hoping that this would help, but it doesn't look so.

My issue is the following:

I have a HTC TyTN II that was running under WM 6.0 until now. Today I decided to upgrade to the WM 6.1 version. Prior to doing so I made a backup using the Sprite Backup software provided with my phone (on a HTC CD).

The backup went perfect. So I did the WM upgrade, and my phone configured perfect. I tried to restore the information from the backup to my phone. I first received a warning message telling me that this wasn't the phone or the WM version that I was using to create the backup. I thought that I should anyways have a try.

My phone performed the restore, but then wouldn't work. Only the HTC logo appeared and then it froze. Looking at some forums, I saw that a Hard Reset of the phone was advised, so I did it.

After this, still looking around forums i saw that people were talking about the fact that the new Sprite Backup software has this feature about retro compatibility with previous ROM versions. I thought that this would be the solution.

I bought the software and I'm desperately trying to restore the information. The only thing I get is the following error message:

"The selected backup file was created using a different version of Sprite Backup (5.1.0, Build 1449) and is incompatible with your current version (6.2.2, Build 2280)."

Guys, any help will be greatly appreciated, I had some important information on this backup and I would be extremely grateful if you could help me out to solve my problem.

Thank you in advance.

Best regards,

Ostap

Tama McCallum 23/07/2008 1:30:38 p.m.

Dear Ostap,

Thank you for contacting Sprite Software. Unfortunately Sprite Backup itself is not backwards compatible, so to restore your 5.1 backup file, you need to use Sprite Backup 5.1.

To restore please follow these steps;

a) Hard reset your device

b) Place the attached .CAB file onto your device

c) Open the .CAB file using File Explorer

d) Open Sprite Backup

e) Go into Options> Switch to Advanced Mode

f) Go into Options> Restore Options and select Enable Device Upgrade mode

g) Go back to the main menu and choose your desired backup file to be restored

h) Continue with the restoration ignoring any prompts that may arise

If you encounter any errors, please send me the resulting BackupLog.txt file created in the \Temp\Log folder on your device.

Best regards,

Tama McCallum

Sprite Software

Unfortunatly her suggestion does not work.

So I start going around the web again, and I find this site, that seems the most efficient and proffesional. I really hope that you will be able to help me out.

Just to finish, and to keep focus, what I really need is ONLY the contact information from my backup/old ROM. Is there a way to extract this information from the file on my PC, or revert back to my old ROM and be sure that the restore will work?

Thank you very much in advance.

Best regards,

Ostap