yashsingh1/xdaforums huggingface dataset:
[Touch Diamond, MDA Compact IV General] Vector-SS:
.....

I think I'm going to put the phone overnight in a bowl of rice to see if it sucks up the "moisture" which is the the current analysis of the problem.

I will report tomorrow :)

EDIT:

And honestly, I think this is a much bigger problem than what HTC are saying. A batch? Has this batch not run out yet in like 3 months? Where are the god damn good batches.

EDIT# 2:

Rice didn't work :) Damn you HTC
[Touch Diamond, MDA Compact IV General] snoopyexec:
that's exactly what happens to my phone... seems like a major design flaw..
[Touch Diamond, MDA Compact IV General] Hell-Gate:
I Have just finished calling HTC. They told me that they won't change or fix the phone, because these kind of things are normal (( yellow spots & white lines )) !!!! weird :confused:

Thanks HTC for selling defective mobiles :rolleyes:
[Touch Diamond, MDA Compact IV General] steven.miles:
Update

Ok i got a response from www.mobilephonesdirect.co.uk .This is not very good. The distributor didn't want to take responsibility for the bad batch, which kind of makes sense. But it seems the retailer has decided this is the end of the story. There was some mention of the distributor contacting HTC but no follow up from the retailer.

Out of all of the people involved in this it seems non of them (apart from me) has even tried to contact HTC yet to see if this is a known problem. Perhaps that's an appropriate reflection on the IQ of the people involved.

It seems a case of problem ignored, problem gone away from the retailer and the distributor. Looks like HTC are taking a similar approach in certain regions.
[Touch Diamond, MDA Compact IV General] steven.miles:
Update

I just phoned HTC again. This operative didn't really know about the problem this time and thought it might be a transport issue (which might actually agree with the moisture theory). They are going to send me a document that effectively declares the phone DOA. I need to send this back to the retailer with the phone. The retailer will either replace it or send it back to be repaired (according to HTC). I would prefer repaired rather than another damaged Diamond.

How hard can it be to get a new phone. I've used HTC devices since the first Orange SPV. Then had SPV C500, SPV M500, SPV M700 and finally the Touch Diamond. I feel this is the last one.
[Touch Diamond, MDA Compact IV General] Hell-Gate:
Touch Diamond is my first device from HTC and my last :D

good luck with your phone
[Touch Diamond, MDA Compact IV General] Vector-SS:
BULL****. Mine was sent out to them for that reason. I contacted HTC America and they were more than glad to help out. I didn't even have my purchase bill or nothing.

By the way, the first rep I spoke to told me I should contact HTC Europe :confused: The second one filled my info out and told me to send it in to the US with no problems or questions asked.
[Touch Diamond, MDA Compact IV General] Hell-Gate:
I sent an e-mail to HTC Europe and this is their response

It has nothing to do with my problem :confused: ... I think I just have to live with it
[Touch Diamond, MDA Compact IV General] steven.miles:
I got exactly the same response from HTC Europe via email after a whle week of waiting!!! Seems you have to phone them to get some sense out of them. I sent them a response via the customer service site telling them not to take the p**s. I phrased it a bit politer than that though. I wonder what the chances are that I'll get the same "reset your handset" response?
[Touch Diamond, MDA Compact IV General] Hell-Gate:
well, I have been contacting HTC for more than a month. I don't know what to do anymore
[Touch Diamond, MDA Compact IV General] owziee:
It would be awesome if anyone could make a hack to enable increasing contrast of the display!!!

I've played around with Resco Photo Viewer... Increasing the contrast a bit makes photos look AWESOME on the screen! Way better and more colourful than any other phone I've had, so it's possible to make this lcd look good. Also the yellow tint completely dissapears, white looks snow white...!

What I'm afraid of is that there is no way to do this trough software :( Maybe there's some secret reg-hack??? Any ideas?

My screen is very dull with low contrast, an option to increase contrast in the phone itself (not just in apps like Resco Photo Viewer) would almost fix my phone (except for the small yellow clouds during heat).
[Touch Diamond, MDA Compact IV General] owziee:
I'm getting more and more upset by the quality of the display :mad: I have to post some photos of my phone for you to compare...

First photo: See how low the contrast is, makes the screen look very dull & boring.

Second photo: Check out the terrible viewing angle!!! The first phone I've owned with such a bad viewing angle! If I lean the phone just about 1 cm, the colors get distorted / washed out... (The image is more than 1 cm though).

Third photo: Check out TF3D, there's no true black in there, it's more like different shades of gray :-(

It's totally beyond me how HTC can attach a "sell off" supermarket low-cost crap display on such a lovely hi-tech device. This Diamond which I thought would have an awesome display is making me sad everytime I look at the display. I feel ripped off, haven't seen a TFT lcd like this before. My P990 had a way more beautiful screen...

Sorry I just had to share my disappointment...
[Touch Diamond, MDA Compact IV General] steven.miles:
Thought i'd just post a photo of the screen on my 3rd replacement. Don't forget, this one was "checked" before it was sent to me.
[Touch Diamond, MDA Compact IV General] steven.miles:
Just spotted a dark mark on the side of the LCD. Can only see it at an angle. Could a much worse version of this be causing the white line issue some people are reporting? Does anyone else have it?
[Touch Diamond, MDA Compact IV General] uniqueboy:
@ Steven.miles, The dark areas at the edges in the above photo are shadows cast as a result of the physical way the diamond is constructed, ie where the backlight is wired in and can only be seen at an acute angle with a white or very light screen. I believe that will be universal in all diamonds.

@owziee, Your top and bottom bars appear jet black in the photos, Dark contrast looks good, in the manila there is no pure black in the shot, try a pure black theme and see what that looks like. I like the idea of a contrast reg hack, if it is possible for resco photo viewer to do then it must be possible unless it does it by manipulating the image before it displays it and does nothing to the screen, in which case the screen would already be ok.
[Touch Diamond, MDA Compact IV General] owziee:
For those of us who have a bad contrast, non vibrant display with yellow tint I've made another discovery that you can try out if you wish.

Use resco viewer... take a screenshot of the main program menu, the one with all icons on white background.

Open it in resco photo viewer, chose edit and slide the lightnes (the little sun) sligthly to the left and see how the yellow tint just vanishes and the colors becomes much more vibrant!

I found it odd that this positive effect doesn't show when lowering the brightness in the phones brightness setting slider, it only becomes worse there...

At least this proves that this display is capable of displaying the interface in good contrast with vibrant colors.

Too bad there's no way of adjusting anything like contrast etc. I guess it's hardcoded into the device!? :(
[Touch Diamond, MDA Compact IV General] owziee:
@uniqueboy... It looks darker (more black) on the photo than on my device. It was hard to take photos of the display since I've never tried that before.
[Touch Diamond, MDA Compact IV General] Hell-Gate:
I received new e-mail from HTC today. They said that I may have a pressure crack on my screen and I should contact the hotline number for my region, but when I called them yesterday they said it is normal to have white lines :confused:

I'll call them later:mad:
[Touch Diamond, MDA Compact IV General] Nitrogen:
i had yellow spots on the bottom of screen

and few at lower-left side and top-right. damn htc!

and viewing angles also to small :(

i have one idea - maybe yellow spots is created by backlighting leds?
[Touch Diamond, MDA Compact IV General] mr.oizo:
Hello,

same for me...

i have a large yellow spot on the bottom of screen. It seem to increase with intensive CPU/GPS usage (like TomTom 7).

It seems that the LCDs are very sensible to heat : the dark is gray when very hot...

And the white is yellow !

I am very disappointed with HTC quality compared to my cruise... :mad:
[Touch Diamond, MDA Compact IV General] owziee:
You just confirmed what I thought about 10 minutes ago!!! I was very annoyed by the screen yesterday night, it looked extremely unsharp and with pale colors, yellow tint and of course the small "yellow clouds" at the bottom left. This morning when I got up and looked at the screen my Diamond suddenly had way darker blacks and it's screen looked sharp as a knife. To be honest I began to wonder if I was suffering from a psychosis yesterday night, spending hours worrying/looking at the screen since it suddenly looked way better today. My phone was really hot yesterday since I had the charger in and wifi enabled at the same time.

Looking at my Diamond right now when it's cold theres actually decent contrast, vibrant colors and way less yellow tint.

Hmmm.... I'll check out what happens if I run it hot again, if the yellow starts taking over and the contrast fades away....

Sorry for my bad english.
[Touch Diamond, MDA Compact IV General] Invisible Sense:
I brought a Diamond from ebay on locked on Orange network a few days ago..

I also have this yellow screen problem. I checked my mates Diamond (T-mobile) and his screen is pure white.

I also noticed a ugly orangeish stain on where the scrollbar is - I kept poking at it but made no difference but then a little later it was completely gone...I have not seen it since.

I would advise people not to bother with hard resetting because it hasn't got rid of the yellow screen for me by hard resetting.

My phone is still under warrenty but I can't even go to Orange since I don't even have a contract with them.

I don't know what to do?
[Touch Diamond, MDA Compact IV General] owziee:
Is it me or is the yellow stains "clouds" at the bottom getting worse with time???

I've had my Diamond for 3 weeks now I believe and in the beginning it was very hard to see the yellow spots, they appeared when the device ran very hot, during wifi browsing, charging & etc...

Now I can even slightly see them when device is cold and when it runs hot it looks terrible on sites like google with white backgrund :(

If these yellow clouds grow / become more apparent with time I can only imagine how it'll look a few months from now :(
[Touch Diamond, MDA Compact IV General] Vector-SS:
So, there are 3 issues with the LCD's of the Diamond.

1- Yellow spotting - I doubt is fixable, but maybe solving the heating issue of our phones would hide the spotting to almost non visible; but then again how are we going to do that.

2- Yellow Tint - Possibly fixable

3- Lines across - I doubt is fixable

I think we need a poll to see how many users are actually having problems with their diamonds and maybe get a real definite answer from our "friends" over at HTC, who really screwed us over on one of their most expensive/prestigious phones produced.

Is it that hard for them to give us a real answer as to what is causing this mess? From the spots, to the cracks, to their disgusting washed out yellow tinted screens.
[Touch Diamond, MDA Compact IV General] Vector-SS:
My worries as well :D

It starts becoming like a goldish color/tint.

On a side note where are the spots located on peoples phone?

Mine are on the very bottom center, this one is like a stretched long cloud, two to the middle left, and one on the top right.

Some people are claiming they are disappearing. So do people also have the yellow tint AND the spots? Or is it either or? Could the spots be a small case of a full yellow tinted screen?
[Touch Diamond, MDA Compact IV General] steven.miles:
I think a poll is a good idea. I'm just about to send my 3rd handset back. I think the poll should include some idea of how many Diamonds people have received that are faulty, not just that they have a faulty diamond. I've had 3 diamonds with this problem and I would like a poll that would reflect that (if possible). sounds like we need a questionnaire rather than a poll :)

My yellow patches don't go away in the cold, but do seem to get a little worse when it gets warm. I left it on charge with wifi on for a couple of days. It got a little worse after it warmed up but didn't continue to get worse. wifi does get very hot in the Touch Diamonds.
[Touch Diamond, MDA Compact IV General] dracula385:
Here are mine:

DIAM100 FCC:ID NM8DMS Made in Taiwan

As for now didn't see any yellow spots, and my screen is crystal white clear (not yellowish as my friends that i discovered today and saw difference between and for the first time recognized stripes and embedded letters from menu on mine) and yes there is lines and letters visible on blank screen or when changing volume.... it is like letters and such from menu at bottom of the screen are embedded in screen.... sometimes they are more visible sometimes they are less visible.... i'm very dissapointed in htc..... are there more or is my faulty.... yes definitly we must poll.

here are shots.... when i turn off phone ....remove battery for 10 minutes ..problem dissapears for a while and appears again in 10 minutes...it is like lcd has memory effect....can this result of magnet on my pouch.... or magnet don't affect lcd's
[Touch Diamond, MDA Compact IV General] Hell-Gate:
My LCD suffer from the same problem. I got a call today from HTC Taiwan telling me that they are aware of these horizontal lines and it is normal. They said that all new Diamond's LCDs have the same lines and I shouldn't be worried .

I am very disappointed in my diamond. I didn't pay $780 for horizontal lines.

I suggest that you call HTC and tell them about your problem.

Best luck :)
[Touch Diamond, MDA Compact IV General] igalan:
If the display isn't working properly, you can't accept it no matter what. It's not a feature and it's not normal, it's a defect and it's clearly visible. You shouldn't simply accept defective goods. Make your points clearly (the screen has to display the image properly, and clearly this isn't happening), make some noise, but try to be polite; if that doesn't help, go ahead with comsumer associations.

I purchased my Diamond from a retailer that I knew was going to respond if anything went wrong. Unfortunately I had to replace my first unit (see my earlier posts in this thread), which they did. It took a week, but I got a unit with a flawless display.
[Touch Diamond, MDA Compact IV General] WDawn:
This is NOT a defective display. Shut off TF3D and you'll see that the lines you are talking about have disappeared. It's just the volume screen that seems to be semi transparent.
[Touch Diamond, MDA Compact IV General] topspeclt:
If you're going to fuss then perhaps it's a good idea to make sure that you're fussing about something worth fussing over to prevent damage to the worldwide fussing cause.

Side note: My TP screen is great BUT I can only imagine how miffed somebody might be with an ugly yellow one. This problem also occured with Dell laptops namely M170 and M1710 when Dell were using both LG (great contrast ratio) and Samsung (yellow, green, low constrast) screens. You had to keep returning until you get a good one.
[Touch Diamond, MDA Compact IV General] owziee:
Maybe this is the same problem we are having??? Except that we have Diamonds instead of Treos:

http://discussion.treocentral.com/showthread.php?t=51494

The most interesting part is that they've found a trick to get rid of the yellowish/orangeish spots!

"Orange Treo flu?

DO NOT return your Treo.

DO NOT pay several hundred dollars.

I have discovered the no-cost, low-tech, permanent cure for the common orange blob - so DO share this message with your fellow Treo-nauts.

What causes orange Treo screen-flu? Simply this: water molecules under one layer of the screen (which can happen if you used your Treo outdoors in wet weather). When too much water gets into one part of the screen, that part of the screen turns orange and also starts "infecting" nearby pixels. So ...

... to cure the "flu," you need to spread the water molecules around enough so that no location has a "critical mass" sufficient to trigger the orange-osity.

How do you do that? Simple - take your stylus (or a fingernail) and scrub from the center of the stain outward, up and down and beyond in all directions from the center of the stain to the center of the screen. (Don't damage the screen - use about the same pressure that you would use if scraping chewing-gum off that screen while trying to get it absolutely all off.)

With this procedure, you'll probably find it takes only about 5 or 10 minutes (15 minutes in really tough cases/big stains) for the orange disfiguration to become smaller and smaller, paler and paler ... and eventually totally disappear. (NOTE: Even after the orange blob disappears, when turning on the device you may *momentarily* see - for just a split-second right before the back-light turns on - a faint constellation of teeny-tiny very-pale-orange specks. However: just as soon as the device finishes turning on the screen will look entirely normal and "factory-new," with nary an intrusive citrus-hued pixel in sight. So regard those temporary micro-blob-ettes as little "surgical scars" from your successful operation to cure the common orange-itis.)"

http://discussion.treocentral.com/showpost.php?p=946490&postcount=225

Unfortunately I'm to scared to try this screen rubbing, I'm afraid of destroying it :(

Maybe someone else got the nerves to try?

It's confirmed working on the Treos and the spots completely disapears!
[Touch Diamond, MDA Compact IV General] muuu:
I have those spots to, but thy only annoy me a bit, when i use opera.

And comparing to my old Niki(TouchDual), the niki got much better contrast.

Now the images ganaz-x posted in #8. It looks like the one that got the bright screen, has turned off "Automatic backlight adjust"(I have a danish rom, so i dont know whats it called in English) and turned the backlight to full.

Start>Settings>System> "Power management"(Again just guessing)>Backlight
[Touch Diamond, MDA Compact IV General] owziee:
The problem is that they're growing like wildfire! :( During the first days with my Diamond I could only slightly see them at the bottom of the LCD when my Diamond got really hot.. Now nearly 4 weeks later, I can clearly see them when the device is cold. Also they've grown in size and new spots on the top left and right are appearing. Looks terrible when it gets hot, especially on white pages :(

It's almost like the yellow spots consists of some leaking liquid?!
[Touch Diamond, MDA Compact IV General] muuu:
Dang... I just had to get a new HTC phone...

Anyways LCD does stand for: Liquid crystal display. ;)
[Touch Diamond, MDA Compact IV General] Hell-Gate:
I got a call this morning from CELLUCOM (( HTC provider in Bahrain)). They told me that they will change the LCD screen for me again :D
[Touch Diamond, MDA Compact IV General] owziee:
My stupid reseller refused to change my diamond!!! :mad:

Damn what to do???
[Touch Diamond, MDA Compact IV General] snafu570:
Yellow Screen issue

After doing some reading about lcd screens reguarding the diamond i came across a blog that talked about how HTC was going to use a LTPS "low-temperature polysilicon" hi res lcd screen from Japan to start. Then they were also going to use a different supplier "TPO", I dont know who TPO is. Here is the link that talks about the suppliers:

http://justamp.blogspot.com/2008/06/htc-diamond-to-adopt-tft-lcd-panels-and.html

Now as I understand it, the LTPS screens are the best because they give you better viewing angles and a brighter screen. Please correct me if im wrong but from what everone has been saying the screens that have the yellow tint have better viewing angle, so are these the LTPS screens?
[Touch Diamond, MDA Compact IV General] owziee:
Well my screen have the yellow tint but the viewing angle is horrible...
[Touch Diamond, MDA Compact IV General] Vector-SS:
I have good contrast, yellow spots, and superb viewing angle :mad:
[Touch Diamond, MDA Compact IV General] steven.miles:
Update.

I've just got my Diamond back from HTC. I have no yellow spots!!! Woooo!!! The repair report says they replaced the LCD screen and the digitiser (the touch part of the screen). It was gone about 1 1/2 weeks but it spent 1 week of that sitting at the vendors warehouse waiting for HTC's collection/delivery system to get 'fixed' so that they could schedule a collection. I'm happy that I've got it all sorted now but the fact still remains that I should not have had to get a brand new handset repaired.

To get this sorted I had to phone HTC. I was given a case number. I then informed the retailer that I wanted them to send the device for repair, that I didn't want a replacement and gave them the case number. HTC said that if the retailer was unwilling, that I could get it sorted out directly with them. It was something to do with DOA reports that they preferred I went through the retailer again. HTC repaired the phone returned the phone directly to me.

Don't bother with the email support form. All you get is copy paste responses about resetting the handset after a week of waiting.

This was in the UK. I used the customer services phone number for the UK from the HTC support section on their website.
[Touch Diamond, MDA Compact IV General] littlemao:
Yellowish LCD and terrible in different angle-viewing

Me too, I was sending my TP to repair after using it for 2 months, due some really dissapointed problem like the LCD screen bottom corner peeling off and sliding keyboard starting to become not align with the body.

So they said they're going to replace the LCD 1st and return to me while waiting for the new stock of sliding keyboard. So I just got back my TP from SIS (HTC Malaysian Distributor) today, and found that the screen became VERY yellowish and terrible in different angle-viewing, besides, the new LCD screen viewing angle is terrible, some more fading off and cloudy, like covered with a greyish+yellowish cloud like that!

I did complain to the girl @ SIS, but she said she can't do anything! "this is the NEW BATCH of original screen from HTC!"

But after 'google' thru the net, I've found a lot of other country Touch Pro/Diamond has this issue. And get replaced a new one for them by HTC. Then why Malaysian can't?! This is unfair!!!!!

LET'S SHOUT THIS OUT LOUD TILL THEY REPLACE IT FOR US!!! Check this out, more others has this dissapointing & terrible quality problem for this expensive device!!!

Check these out! >>>

http://xdaforums.com/showthread.php?t=408688

http://forum.lowyat.net/topic/785754/+2080

http://forum.ppcgeeks.com/showthread.php?t=50388
[Touch Diamond, MDA Compact IV General] samy.3660:
I also have a bottom shadow or white line issue, any one succeed on solving it???
[Touch Diamond, MDA Compact IV General] iki1611:
Ring of dark spots

What is the ring of dark spots. The ring has a diameter of about 2 cm in the center of display. What could be the cause? Bad LCD or tablets?

img856.imageshack.us/img856/5504/dsc3691cut.jpg
[Samsung Galaxy S20 / S20+ / S20 Ultra Questions & ] renton82:
Today while i was using odin to flash an update connection is stopped and update got stuck in the middle.

Restarted pc and phone, i tried to flash again firmware with odin even if phone was stuck on "use emergency procedure with smart switch ecc..." . Now phone bootted up but download mode is missing, i can only load recovery mode but if i try to reboot to bootloader it remains stuck with a red writing "entering fastboot mode" but it remains stuck! Is there a way to flash again entire firmware in recovery mode?

Thank you!
[Samsung Galaxy S20 / S20+ / S20 Ultra Questions & ] Player04:
Just load latest firmware bl, ap, cp, and home csc to reflash it again