[Nubia Red Magic 5G / 5S Guides, News, & Discussion] mslezak:
Please HELP get Redmagic 5G NFC GPay fix AND BL unlock FP fix: Takes 10m of time!

We have proven the easiest way to get development started on a new device is to NOTIFY the device manufacturer that there is a NEED for the company to fix issues. Thanks to XDA folks for 10 minutes of their time to email support@redmagic.gg, we have gotten ZTE to release the full source code (that's an accomplishment, they haven't done this since the RM3, 2 phone versions ago, and it was Android 9 code). WE HAVE STRENGTH IN NUMBERS.

The first issue is Google Pay does NOT WORK with NA and Global ROMs. It reports 2 cards instead of 1 card when you go to a terminal, so you can NEVER make a payment!!! I BELIEVE THIS IS PROBLEM #1 TO ADDRESS FIRST

The second issue is THE BOOTLOADER UNLOCK METHOD BREAKS THE FINGERPRINT SENSOR. This is obviously highly undesirable for anyone who wants ROOT. *** WE HAVE DISCOVERED A BYPASS METHOD SO THIS IS LESS IMPORTANT ATM *** But it may stop working in the future, but is not required at the moment. See my XDA post: https://xdaforums.com/nubia-red-magic-5g/how-to/how-to-unlock-bootloader-redmagic-5g-t4081743

So how can we fix this issue? COMPLAIN!!! We got source code this way already (THANK YOU FOR YOUR HELP GUYS WE DID IT! CONTACTING NUBIA VIA EMAIL AND UTILIZING GITHUB ISSUES REALLY WORKS! YOU CAN ALSO USE SOCIAL MEDIA (FACEBOOK etc.) WHICH WILL PROBABLE RESULT IN EVEN FASTER FIXES!

METHOD #1

EMAIL Nubia customer support at support@redmagic.gg

You can simply report the issue similar to this message in your email:

Subject: Google Pay does not work NFC on Global / NFC ROMs

Google Pay does not work with NFC which your Global and North American phones claim to support. It reports 2 cards at the terminal instead of 1 card so payment fails EVERY time. This is an issue across the world for everyone with Google Pay. WE NEED THIS FIXED AS IT IS A LISTED FEATURE OF THE PHONE THAT DOES NOT WORK.

XDA has a list of people reporting the same issue: https://xdaforums.com/nubia-red-magic-5g/help/nfc-available-t4081831

Please fix as soon as possible.

Signed,

[YOUR NAME / Country / Phone Model]

*** NOTE - FOR THE TIME BEING, LESS IMPORTANT WITH THE BL BYPASS METHOD LINKED ABOVE (UNTIL THEY PATCH IT) ***

Separate email (they put tickets into bins of issues to address the most requested ones first)

Subject: Bootloader Unlock breaks the Fingerprint Sensor

The bootloader unlock on the Redmagic 5G disables the fingerprint sensor completely - the error message says to contact Nubia support. The device will not even allow a fingerprint to be added. The Android installation detects the sensor on the "back of the phone" i.e. missing the Goodix in-screen fingerprint location, so it can not be added. Later trying to add an FP results in an error:

Loss of fingerprint calibration data

Loss of fingerprint calibration data was detected.

Currently unable to complete fingerprint entry,

please contact Nubia after-sales support via

4007006600

Please fix as soon as possible.

Signed,

[YOUR NAME / Country / Phone Model]

METHOD #2:

https://github.com/ztemt/NX659J_Q_kernel/issues/2

Post something like I did here - GOOGLE PAY DOES NOT WORK. FIX NFC ON GLOBAL AND NA VARIANT ROMS ASAP.

Many customers are very upset an advertised feature of the phone does not work. We use GooglePay regularly and it does not work, this must be fixed as soon as possible. Or you have falsely advertised (expect many returned phones). The sooner the issue is fixed, the more happy customers you will have. And more sales of the phone for addressing your customer feedback and social media approvals will jump tremendously.

Thank you everyone who contacted support@nubia.gg or posted to the original GitHub issue, now we just need them to follow through on these other items!