[Realme X2 Pro Guides, News, & Discussion] P1f:
Hey realme fans,

realme UI has grown rapidly since its development. Our developing team has invested a lot of efforts. And now it’s time to share it with you.

Open beta is going live!

Before you participate in the open beta, please read this thread carefully to ensure your open beta experience goes well.

Please read and complete the corresponding steps carefully to get started with your open beta journey:

Process

1. Read the "Reminder" and "Open Beta Plan" in this thread (Understanding risks and plans)

2. Read "Attention & Instructions" and "Common issues" in this thread (Understanding update methods)

3. Follow the "Attention & Instructions" to set your phones before updating (e.g update to the latest version & back up data etc.)

4. Download and install application APK to apply for open beta

5. Read and agree to “Must-Knows” and “Privacy Policy” after installing the APK, follow every step properly according to the guideline.

6. Apply to join the open beta, upgrade to realme UI open beta version

7. Start your realme UI open beta journey

Reminder

There are two main purposes for the open beta:

1. Let our fans experience new realme UI features in advance;

2. Collect feedback to help us find and fix possible problems. Also, collect useful suggestions to make realme UI better.

Please note that as the open beta version is still under development, there may be some unknown risk & issues.

For example, some applications (including third-party applications) may be unstable or incompatible, affecting your experience.

Therefore, please consider carefully whether to join the open beta in advance.

At the same time, taking into account user experience and compatibility issues, open beta activities may also be suspended for a period of time.

In addition, before you upgrade the open beta version, be sure to back up important data on your phone in advance.

Attention & Instructions

1.To-do list before updating

(1) Before updating the open beta version, please back up your mobile phone's important data and confirm that the backup is complete and successful.

(2) Before updating the open beta version, please make sure that the current version of your mobile phone is on required version

realme X2 Pro- RMX1931EX_11_A.10

(To check the version number: Settings> About phone> Version).

If your phone is currently not on the required software version, please update to latest version first.

Please note, if the phone version is not as given above, after the application APK is installed, your phone will not be able to receive neither the open beta version upgrade nor normal version upgrade.

If such cases happen, the user needs to cancel the public beta application in order to regain the normal version upgrade.

(3) There may have some third-party application versions that aren’t compatible with Android 10. Therefore, it is recommended to update all your applications to the latest version in Play Store before updating the open beta version.

(4) Please ensure that the your phone storage is more than 5GB. Otherwise there will be a risk of update failure. (To check storage space method: Settings> Additional Settings> Storage).

(5) Please make sure your phone is not ROOTED.

(6) Application APK is not compatible between different models. Please install the application APK strictly according to the model i.e. realme X2 Pro only.

Feedback & Suggestions

(1) If you encounter any bug when using the beta software, please go to Bug Report board on Community to submit a report. Here is the link:

https://c.realme.com/in/bug-report

(If it is about Camera app and photo-taking, please remember to attach a sample photo for developers to understand the issue)

About roll-out

(1) We don’t provide roll-out method in this open beta.

(2) You can exit the open beta form the application APK, which allows users to exit the open beta before downloading the OTA of open beta version.

(3) After downloading the OTA of open beta, or after upgrading to the open beta version, users will not be able to roll-out.

Common issues

1. After the upgrade, it may take a longer time to boot for the first time, if there are too many third-party applications on your phone.

2. After upgrade, in order to improve the system operation efficiency and eliminate potential safety risks, the system will perform a series of actions such as application adaptation, background optimization and security scanning. so, the system will occupy more CPU, memory and other resources, which may cause slight hang and fast power consumption. We suggest that you can leave it for 5 hours after the phone is fully charged or use the mobile phone for 3 days normally, then, your device will get back to normal. If you still have any issue, please feel free to contact us, thank you.

3. In the realme X2 Pro open beta version, there is abnormal calculation of system launcher in Power Usage. The battery actually consumed by system launcher is lower than what is shown in Power Usage. This is caused by wrong calculation of the system, but the actual battery usage remains normal and not affected. This issue will be solved in the official version.

How to join open beta/ Guidelines

1. Download the Zip files provided below. Extract and you will find two APK files.

2. Install both the APK files.

3. Go to Settings> Software Update> Click the top right button> Enter Trial Version Upgrade, and choose the open beta for realme X2 Pro. As shown in image below.

Download the application APK

*For users already on early access, there is no need to join open beta (and no need to install the apk), please wait for the official version.