yashsingh1/xdaforums huggingface dataset:
[Upgrading, Modifying and Unlocking] nexus4444:
Upgrade to WM 6.1 successful!!!

Further to my post yesterday, i have managed to install WM 6.1 to my 8502. I had a "EUM update fail: Please reconnect to PC and run the upgrade again" message on the phone and error 203 on my PC.

The reason the install failed first time was due to a problem with the download from imate.com. This resulted in the EUM failed message. I was sure it was bricked, but just kept trying different things, restarts of my pc and the 8502. I am not sure how i got it to connect to my pc, but trying a combination of these got it working:

remove & replace battery, press OK + Volume minus + power button

remove & replace battery, press Fn + Call + power button

remove & replace battery, press Fn + Call + soft reset

remove & replace battery, press OK + Volume minus + soft reset

I think the top on "remove & replace battery, press OK + Volume minus + power button" actually did it, as i then got a different message "Enter EUM mode..please connect to pc"

Whilst active synch did not recognise the 8502, when i openned the install file on my pc it took me through the prompts, asking for the ROM Code etc.

It did fail at the same place as before (about 70% on recieving boot loader) so i donwloaded from imate.com again. This time it successfully installed without any problem.

Anyway just wanted to keep you all uptodate as i found the messaged here very useful. If you have the same problem, just keep percivering and trying different things until you get it working.

Everything seems fine now, lost the telstra apps and logo which is great, as i am in the UK. i will begin installinng apps now and i will be able to fall in love with the 8502 again now!!!!:):):D
[Upgrading, Modifying and Unlocking] ecronic:
Hi Cres,

First of all thanks very much for the home cooked version of this rom.

I keep getting the below error as soon as I click next after the very first step; i.e. Yes, I already read the readme file.

Could you please advise.

I have a W. Vista 32bit Home Edition

Cheers

Ecronic
[Upgrading, Modifying and Unlocking] ecronic:
Hi All,

@Xenomorph.... HELLLPPPPPP!!!!! :)

Since you may have already read my above post, you wudve realised that your rom wasn't installing. Therefore I did a bigger blunder and hence as for your help.... :(...

I checked the rom version on my mobile and found out that it was 1.77 original from the imate's site. So, what I basically did was I downloaded the 1.73 Telstra rom and started with the downgrading process. Only thing was that when the operation began I vaguely remember that the option in dropdown menu of the software downgrade was "operations only" and not "Full System".

So now am stuck with a BRICK imate ultimate 9502 with the white screen and red fonts that read "EUM update fail: Please reconnect to PC and run the upgrade again."

Please tell me you can get me out of this... pllllzzzzzz..... :)

This problem is open to everyone and anyone who can help me....

Cheers

Ecronic
[Upgrading, Modifying and Unlocking] casouzaj:
Hi Ecronic,

I remember having entered the state you have described before. It probably means that your device is in bootloader mode. If you reconnected it to your PC and ran the EUM SFX application again, it should work, I think. Perhaps your v1.73 file is corrupted. You could try flashing the official v1.77 ROM again.

Just my 2 cents...

Cheers!

Carlos
[Upgrading, Modifying and Unlocking] ecronic:
Hi Carlos,

Thanks for your reply. I'll give it another shot with the original rom as you mentioned. Hope everything works out fine. Fingers crossed

Cheers

Ecronic
[Upgrading, Modifying and Unlocking] ecronic:
Hi Carlos,

As per you advise I have loaded the official ROM from imate site onto the phone and everything is working fine. But again when I tried Xeno's custom rom it gives me the same Error 203.

Any suggestions I have Windows XP Prof. SP3

Cheers

Ecronic
[Upgrading, Modifying and Unlocking] casouzaj:
Glad that your 9502 is back to business ! :)

You see, I was unable to flash Xenomorph's cooked ROM too, when he released it some months ago. It gave me a checksum error, then.

So, I'm afraid I'm unable to help you any further with it. Try to PM him, to see if he can help you...

Cheers!

Carlos
[Upgrading, Modifying and Unlocking] Vandekar:
hi guys.. i need help please

could you give me/send the official V1.77 WM6.1 room for Imate 9502 please

coz i cannot download from the official site..

Thanks B4
[Upgrading, Modifying and Unlocking] casouzaj:
Main thread about v1.77 ROM is here, and alternative download links, here.

Cheers!

Carlos
[Upgrading, Modifying and Unlocking] Vandekar:
Big Thanks for your info casouzaj...

still wait for WM6.5 Room for i-Mate Ultimate 9502...

but it seem hard to wait coz no one will cook the wm6.5 room for imate
[Upgrading, Modifying and Unlocking] casouzaj:
You're welcome!

Yes, although I keep finding the 9502 a fantastic machine, the lack of support for it (from either i-mate or any cookers out there) is one of the reasons pushing me towards the Acer M900 (as you can see from my signature). The main reason is the screen size.. :cool:

Cheers!

Carlos
[Upgrading, Modifying and Unlocking] Rocko_W:
Please help!

Hey folks, I just purchased a second hand i-Mate 8502 Ultimate but it has not been updated to the latest WM6.1 ROM...

To update the phone, I need the ROM Unlock code BUT because this phone was second hand, we do not have the box :/ The i-Mate company have sadly shut their doors in recent weeks, and their website appears to be down for "maintenance" so I can't recover my code by registering there.

Does anyone have a workaround for this little situation, or maybe a program to calculate the necessary code? Please help! :( This is a really great phone but could really benefit from the ROM update, especially in terms of GPS functionality which at the moment I am really buggered on. I don't want to have to get rid of this beauty...

If on the odd chance that there is somebody out there who is really "in the know" with this model of phone and is able to provide a solution for generating or bypassing this ROM lock successfully,

there is beer in it for you

(via PayPal) :)

Thanks folks.

* * *

Additional detail:

i-Mate Ultimate 8502

Telstra branded

Windows Mobile 6 (CE OS 5.2.1623, Build 18129.0.4.5)

OS Version: 1.26.0101.02.000003
[Upgrading, Modifying and Unlocking] whitemoo:
Anybody been able to flash Xemphorm's rom from the latest 1.77 rom?

I tried Xemphorms rom and thought i could downgrade but apparently you cant :|

Also, im finding this phone slow...any tips you guys have to boost performance?
[Upgrading, Modifying and Unlocking] villegmo:
Imate Ultimate 9502 error upgrade -"Please reconnect to PC and run the upgrade again"

Hi Guys. I'm trying to upgrade my new Imate Ultimate 9502 from windows mobile 6 into winmobiles 6.1 using the latest roms available at this time. I upgrade it using the Windows 7. And somehow, the upgrade failed, phone was disconnected from the pc after it failed, although usb cable is still connected, there's a message that appear on the imate screen as follows:

"Please reconnect to PC and run the upgrade again"

I've tried reconnecting the pc even from my Windows XP machine and run the upgrade again, but same thing, nothings happening. Also did the hard reset that I found from the XDA forum, but none of it is helping.

Any ideas / help will be much appreciated. Imate website is down so I'm only depending on the other members who experienced the same problem and the solutions they've done.

Thanks in advance.
[Upgrading, Modifying and Unlocking] casouzaj:
I suppose you have ActiveSync 4.5 (XP) or WMDC 6.1 (Vista and 7) installed and running, right? Otherwise, download them from Microsoft's website. Other thoughts: when you connect your 9502 is gets a sync connection? If all seems to be correct, try to soft reset both your 9502 and your PC, and try again.

Just my 2 cents...

Cheers!

Carlos
[Upgrading, Modifying and Unlocking] villegmo:
Unbrick the Imate Ultimate 9502

Hello again. Thanks for the reply. Yes I have WMDC 6.1 installed and running. And when I connect the 9502 on my pc, what should happen is WMDC should run automatically and the 9502 should be connected / synchronized with the PC.

But what I noticed is that once the 9502 is connected to the PC, the message:

"Please reconnect to PC and run the upgrade again"

always appear on the display of 9502 and even if you remove the battery, the message is still there.

What happened is I've used the Official v1.73 WM6.1 rom instead of the Official V1.77 WM6.1 rom. The upgrade didn't finish because I think its the rom that is incompatible or the rom is corrupted or something.

Please I need some help. I've tried everything that was posted on this forum, and I think what I'm experiencing from my Imate 9502 is a common problem and Imate itself lacks the support to its consumers. Their website is still under maintenance, and the service for the unit will take some time or there's no chance at all.

Although I prefer Imate 9502 for its functionality and features. So any help, and assistance is really appreciated.
[Upgrading, Modifying and Unlocking] casouzaj:
Have you already tried to hard reset your device?
[Upgrading, Modifying and Unlocking] villegmo:
hard reset not working

Good day. I've done the hard reset to my imate 9502 (all the possible combinations posted on this forum) and none of them are working.

The same white message always display on the imate screen everytime I connect it to the pc or everytime I switch on the power. If possible this white message could be bypass, flashing the rom might work. I dont know really how to bypass this white message.

I even tried leaving the upgrade running for 2 hours, hoping it could reset my mobile, but it didn't work.

Please I need some help on this. I've tried connecting the 9502 to the desktop with windows vista, xp or windows 7. I haven't tried connecting it to windows 2003 server, I don't know, hoping it would work.

I really appreciate any help or ideas.
[Upgrading, Modifying and Unlocking] casouzaj:
This white screen means your device is in bootloader mode. To be sure you have gone through the hard reset procedure (Press and Hold both the blue Fn and the green Call buttons, press the reset pin with the stylus pen, and then, release the buttons) you must have been offered the other white screen, where a hard reset confirmation is asked ("Yes" on the left softkey). Have you confirmed it? If, afterwards, your device entered the bootloader mode again, then I suppose the ROM is corrupted, hence the need to reflash.

If you have a memory card inserted, remove it from its slot. Reboot your PC, connect your device to it and run the EUM SFX executable file on your PC again.

Repeat it, if needed.

Good luck!

Carlos
[Upgrading, Modifying and Unlocking] RussianSpv:
Where are I can download Russian rom for imate 8502?
[Upgrading, Modifying and Unlocking] romystevenj:
please help me, after upgraded, now i need ICR for my device I-Mate 8502 with Windows Mobile 6.1 (i have upgraded from orisinil WM 6.0).

When i use Vito Audio Notes, there is file name but cannot played. so, anyone can hep me?

When i run ICR.exe, the message appear: "The file 'ICR' cannot be opened. Either it is not signed with a trusted certificate, or one of its components cannot be found. If the problem persist, try reinstalling or restoring this file"

I need you help...
[Upgrading, Modifying and Unlocking] casouzaj:
WM6.1 has native call recording capabilities. It just requires activation via registry changes. Follow the instructions found here (credits go to Saijo George). It works fine on my Acer M900. Hope it does the same on your device. :)

Cheers!

Carlos
[Upgrading, Modifying and Unlocking] fcasini:
looking for 8502 official Wm6.1 rom

Hello guys,

I am waiting for receiving my just ordered new 8502.

I have downloaded the 1.77 Wm6.1 from Telstra found on this forum but it seems to be impossible to download the official one.

Rapidshare doesn't allow me to download that file suggesting me to become a premium user instead.

Is there anyone who can post it on an other server or can tell me a new location to download it?

thanks to all, reading this forum I have decided to change my TyTn II.

ciao

fausto
[Upgrading, Modifying and Unlocking] anryl:
http://supportimate.blogspot.com/
[Upgrading, Modifying and Unlocking] JohnyTheDotman:
Does any one has problem?

I want to buy this phone. I'm in Malaysia and I-mate is not so popular in Malaysia and I want to know, since the I-mate company have been down, I don't wanna have any problems with this phone.

Does upgrading the I-mate 8502 to WM6.1 resolve the battery drain problem?

I've seen a lot comments and reviews saying that their batteries won't last long.

I may even want to know about I-mate 8502 users' experience through the last couple of years, would this a very good phone?

Thank you.

PS: I already downloaded the ROM through this topic. Thanks to the posters.
[Upgrading, Modifying and Unlocking] wfayez:
8502 re-boot

I have tried all those combinations with my 8502 and still have a blue screen,,,,,

please advise
[Upgrading, Modifying and Unlocking] anryl:
remove & replace battery, press left OK + Volume minus + POWER ON

it will take u to boot loader from there u can flash from usb again
[Upgrading, Modifying and Unlocking] wfayez:
also not working and still have the same blue screen,,,,,,,,
[Upgrading, Modifying and Unlocking] anryl:
sorry to hear that but 8502 if i press and hold left ok right vol minus plus power on the phone reboots in to boot loader

the same for fn+green call button + power on == hard reset

and fn+red call + power on == EZ update

no more combinations that i know off

u have to remove usb cable

remove battery

without the usb cable try this combinations :)
[Upgrading, Modifying and Unlocking] casouzaj:
And remove the microSD card too (if it is inserted, that is).

Just a thought...

Carlos
[Upgrading, Modifying and Unlocking] wfayez:
Sorry friends, but also not working!!!!!!!!!!!!!!
[Upgrading, Modifying and Unlocking] test135:
wfayez, I've had the same problem, but I'm with 9502. I've managed to resolve it in the following order.

- The phone should be connected with USB

- After the update failed I restarted the phone by pushing the reset button.

- Afterwards the phone started showing the blue screen with the logo and hung.

- I removed the battery, and in the same moment the phone went to a white screen allowing me to reflash it again. Placed the battery again. I ejected the USB plug and reinserted it again. Then started original i-mate rom update 1.77 and everything went just fine.

I really hope and wish you success!

Btw, I'm having the same SD Card error problem when flashing with Xenomorph's ROM.

Xenomorph thanks for the efforts!
[Upgrading, Modifying and Unlocking] wfayez:
thanks for your effort, unfortunately didn't work!!!!!!!!!!
[Upgrading, Modifying and Unlocking] rzanin:
Hi Rocko_W,

I am in the same boat. I have recently had my Imate 9502 repaired and the phone has been assigned a new IMEI number. Have you had any luck is resolving your issue.

Regards

Robert
[Upgrading, Modifying and Unlocking] anryl:
Manila 2D MEGA 2.0.1919.1432 on I-mate

So here are all packages needed to install Manila on i-Mate 8502 with 1.77 telstra rom

install all files after Hard Reset :) http://rapidshare.com/files/323578784/8502_install_manila.7z.html

CP was modified removed all i-mate crap posted already :) http://rapidshare.com/files/323584708/CP.MBN.html

if u want to update CP -- ext rom u need cp.mbn service_eum.exe and Vistaeumapplication.EXE or customeum.EXE

And the Eum files to put in c:\temp with cp.mbn for update http://rapidshare.com/files/323585181/eum.zip.html
[Upgrading, Modifying and Unlocking] wfayez:
hi everybody,

till now I don't have any solution for this stupid blue screen,

pleeeeeeease advise
[Upgrading, Modifying and Unlocking] brym!:
Hi anryl,

This is great. Willing to try it but can you expantiate further or give a step by step procedure on how to update CP. Copied Eum files and cp.mbn c\temp: What do I do next?
[Upgrading, Modifying and Unlocking] casouzaj:
Are you meaning the i-mate blue screen? If so, I remember having stucked there, after installing SRS WOW HD on my (now in the drawer) 9502 and soft-reseting it afterwards. I had to hard reset it, to get rid of this state. But I suppose you have already tried to hard reset yours, right?
[Upgrading, Modifying and Unlocking] anryl:
run the vistaeum.exe and update CP - u need romunlock code

the cp is just for removing imate crap from rom and it will delete all u files it is like hard reset so make backups.

u can just leave it as is just instal manila files they are numbered in the order u should install it and named with reset in name where u should soft reset before installing the cab :cool:
[Upgrading, Modifying and Unlocking] wfayez:
You are right, it stucked after installing the same SRS, i have tried to hard reset my 8502 using many combinations without result and still have blue screen!!!!!.
[Upgrading, Modifying and Unlocking] casouzaj:
I think you haven't managed to effectively hard reset your device yet. I suppose you have already read it around (I myself posted it many times), but here it goes again: press and hold both the blue Fn and the green Call keys, and, at the same time, press the reset pin with the stylus pen. Release both keys when a white screen comes up asking for confirmation. You should confirm with by pressing the left softkey.

You see, you'll know that the hard reset procedure has been invoked only when the white screen asking for confirmation comes up. If this screen doesn't appear, repeat the whole procedure varying the time span you keep the keys pressed. Besides, there is a variation of this procedure which replaces the reset pin by the power button (the Fn and Call keys remaining the same). Try it as much as needed. I'm quite sure you'll sort this problem out!

Good luck!

Carlos
[Upgrading, Modifying and Unlocking] wfayez:
Mr. Carlos,

Thanks for your interest, no way as nothing works and blue screen still appears!!!!!

Regards,

Wael
[Upgrading, Modifying and Unlocking] casouzaj:
You are meaning that the confirmation screen has come up, and, yet, after having confirmed it, you don't even get to the the initial settings phase (i.e. screen alignment, copy-paste, etc.), right? This is quite strange, because a hard reset should take your device to the default factory settings, meaning that everything you had installed before (including the dreaded SRS WOW HD) should be automatically removed.

Don't know what else to suggest to you. Reflash your device, perhaps? It wouldn't be recognized by your PC the way it is. You would have to put in bootloader mode beforehand. I don't remember the keys combination for that. Hope other 9502 users here could help you out with it.

Wish you luck!

Carlos
[Upgrading, Modifying and Unlocking] wfayez:
no no, i mean that bluescreen still freez and don't have any confirmation screen (white screen).

Also what do you mean by re-flash the device!!!
[Upgrading, Modifying and Unlocking] casouzaj:
You know, I feel kinda relieved that you haven't manage to hard reset your device yet, because I'm pretty sure the moment you do it, your device will come back to life.

Well, let's go over the procedure again: remove the microSD card, if it is inserted. Press and hold both the blue Fn and the green Call keys for some 5 seconds. Then, briefly press the power button. Release the keys when the confirmation screen comes up. Confirm it. If it doesn't work, don't give up. Keep trying over and over. You'll win over your device!

Re-flashing is the process of reloading a new ROM to your device (which includes a hard reset procedure afterwards). But you probably won't have to go through it. The hard reset should be enough to sort your problems out.

Good luck, again, and Happy New Year!

Carlos
[Upgrading, Modifying and Unlocking] wfayez:
Thanks Carlos, Happy new year

Realy i have performed a successfull hard reset for my device many times using same combination (fn+green call+reset), but this time not working. I'm doing exactly as you advise without any result. please advise if re-flashing can solve this problem and kindly explain how to do it.

Best regards,

wael
[Upgrading, Modifying and Unlocking] casouzaj:
To re-flash your 8502, first of all, you must have the ROM lock code, which came printed in the original box, and also in some stickers which came inside it. It will be requested during the re-flashing process. Also, you must have the ROM file (an EUM SFX executable file) for the 8502 from i-mate. If you don't have it, since i-mate site is down, you can download it from here (thanks to anryl).

Then, remove your microSD card, and, as anryl already instructed you in post #517, press and hold both the left OK and the right volume minus (-) buttons, and, at the same time, briefly press the power button. A black screen should come up which will lead you to conclude that your device is in bootloader mode.

Then, make sure Activesync (for XP) or WMDC (for Vista or 7) is running on your PC. Connect your device, run the EUM SFX executable file on your PC

and follow the instructions.

Again, good luck!

Carlos
[Upgrading, Modifying and Unlocking] brym!:
8502 does NOT see memory card

I inserted a 1GB card into my 8502 but it is not showing in the memory. It says "Not installed". I removed it and replaced it another 1GB card; same result. Does the device only recognise SDHC cards or is this a fault?
[Upgrading, Modifying and Unlocking] bchakkappan:
Should I upgrade to 6.1 ROM

Hi to all,

I am a new member here. Recently I bought 9502 brand new.(after Imate is closed down, DG Sharaf is selling 9502 with 70% discount; USD 240 with free car charger)

The problem is that, as u know the stock phone is with Win 6.0 ROM and personally I dont have any problems using it. I have both beta upgrade as well as the officail upgrade with me. But while going thru the thread, i have seen the problems with the upgrade, like the ear peice volume too low and problems with the camera software...

So my question is " is it worth upgarding the phone with the new software, if it is to be upgraded, which version shud i use, the beta or the official version?

I believe the beta version has good camera software..

The problem is that since imate is no more, i wont be able to go back to my original rom. Is there any chance that i get back my original rom if i dont like the upgrade or if i face any problem with the upgrade ..I looked for the original rom but I suppose it is no more available. How can I take a back up of my 6.0 rom? is it possible?

Please advise...

Thanks in advance

Binu
[Upgrading, Modifying and Unlocking] casouzaj:
Well, if the stock WM6.0 ROM works fine for you (and be warned that you won't be able to return to it if you flash it with WM6.1) why bother? Anyway, my 9502 came with WM6.0 when I bought back in 2008, but I never used that ROM. Due to many negative feedbacks I read about the stock ROM then, as soon as it arrived here, I flashed the available WM6.1 build at that time, the Telstra v1.73 ROM, and some months later, the official v1.77 ROM (which is there to date). I don't have the experience with the stock WM6.0 ROM to tell you, but I've never regreted having flashed my device with WM6.1 ROMs. About your worries on the camera, I had the impression that v1.73 took better pictures than v1.77, Anyway, you probably know that CMOS cameras use to take good outdoors pictures, but really noisy ones on low lighting environments. On the other hand, v1.77 is faster, more stable, and provided more free RAM after a SR, than v1.73. I wasn't able to flash Xenomorph's cooked ROM, because it generated a checksum error whilst flashing, but I think some people got it flashed.

Just my many cents...

Cheers!

Carlos