yashsingh1/xdaforums huggingface dataset:
[Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News] calming:
FYI... LONG RANT AHEAD.

Per UPS, MY PARTICULAR PACKAGE HAS BEEN POSSIBLY "DAMAGED / DESTROYED" BY HAZARDOUS LIQUID (OR COFFEE).

My delivery was scheduled for today by UPS. I waited, and waited, and repeatedly checked the UPS App to see where my delivery was (feature of the app). I got excited when the status changed from "In your area" to "Almost there". I see the UPS truck drive by my house twice as if they were lost or something and even park across the street for 30 seconds to maybe confirm an address (my assumption). This was not the case, I thought he was going to jump out with my package, but instead he took off. So, giving him the benefit of the doubt that maybe my stuff was buried in the back of the truck and not organized properly, I decided to take the wife and kids to dinner, with the assumption that it would be delivered shortly. After returning, I notice that nothing had been delivered and when tracking the delivery in the app, it showed the status still of "Almost there", but the app was showing that the delivery driver was no where near my house, but parked in the UPS distribution center in Detroit (I know exactly where it is because I had picked something up there one year around Christmas time). So this prompts me to call UPS. Initially, I get customer service, they listen and promise a callback from UPS Dispatch. 10 minutes goes by and I get a call. This person goes on to tell me that something was spilled on my package and there was possibly extreme damage to the box. They would need to do a damage report and an investigation per policy and procedure to assess the damage. These policies and procedures would consist of, but not limited to, Hazardous Material protocols to maintain safety of their workers and then determine the outcome of what will happen with my package.

Possibility A: They determine no real damage, other than the outer box, re-box it, and deliver tomorrow.

Possibility B: They determine that it is destroyed and they send it back to the shipper (T-Mobile) to be processed and blah blah blah.

To me, this seems SO RIDICULOUS, and somewhat fishy... Maybe I'm just a skeptical person, idk.

Any thoughts?

(Before anyone suggests it, I've already called T-Mobile and made them aware of the nonsense)
[Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News] t2jbird:
Got mine today. This phone is THICK. I like it so far though.

Oddly, while setting up the device I got an update with March 1st security patch. I waited to install so I could get everything set up and unwittingly put the SIM card (ATT) in causing a restart.. When the phone boots back up there was no update available or downloaded. Stuck on February 1st patch now. Wtf?
[Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News] dmb219:
I got my ultra yesterday, got the buds today. I was 50/50 on keeping the galaxy or my p4xl. The more I use the ultra the more I like it. The pics I've taken have all been great. It is a beast of a phone. I'm still finding features and things I like. The buds are freaking excellent. You will have to check them out, not going to even try to describe them. I was prepared to return the galaxy and stay with my pixel but I think I will reconsider. Not 100% convinced yet but 90%. I have at&t model, got march update this afternoon.
[Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News] cpufrost:
That's a great story, sorry for your troubles though.

And coffee is serious stuff! ;)

I hate when I get boxes that smell like an ashtray. Drivers caught smoking should be fired.

But hey, the phone would be OK.

That's weird, I had an iPhone 5S that was returned to the shipper (AT&T) by FedEx that was allegedly damaged in shipping. Also, it became an issue because it showed that I delivered AND signed for it at my address when in fact it was signed by someone in Texas (where it was delivered from!). I wound up cancelling and going to an AT&T store to order. It was on my account for 1 billing cycle while an "investigation" was conducted. Total cluster-F. I forgot all about that until reading your story. FedEx and UPS should just merge to become FedUp as in fed up with their bull****!
[Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News] clothednblack:
Just went on to the Samsung shop app and registered my S20. Says to allow 48hrs for the review to receive my $200 credit. Now to figure out what to spend it on lol.

Update. Credit approved
[Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News] anergos13:
What is the color of the buds?
[Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News] Wacky2bakky:
Has anyone that's ever ordered their Samsung phone through Best Buy been able to go and pick up their phone early if they have it available?
[Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News] dmb219:
I got black.
[Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News] SyCoREAPER:
I got mine on Monday. Signature is required for delivery (in USA at least). Phone is bigger (than my S10 5G) but not massive, I have large hands though. So far I am pretty happy with it minus the camera autofocus issue which they are getting a firmware update ready for
[Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News] Geekser:
I had pre-ordered on 2/21 and expected to get my Ultra this week - that all went to hell in a handbasket when the order was cancelled - I won't go thru why again - but - I re-ordered and paid in full - trading in my Pixel 4XL - and when I saw an estimated delivery date of 3/17 I went to the Samsung web site and chatted at length with customer support. I really worked them hard, asking for them to try to help get the phone out sooner - explaining how my original order got canceled...anyway - they said they could not do anything - but would try just the same. Today, I got notice that Fed Ex h ad recieved my phone and it was scheduled for delivery tomorrow. I don't know if I got lucky or if my haranguing Samsung was responsible for getting it shipped early - regardless of how it happened - I am really looking forward to tomorrow - :)
[Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News] waqas.sonic:
That's some luck. I ordered it on the 21st, and had a phone conversation with Samsung - apparently, there's been a delay and I won't be getting it tomorrow and they dont know when it will ship. This is turning into an absolute nightmare.
[Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News] dmbfan13:
So mine is sitting a mile from me at the local FedEx since 8am, but i have to wait for tomorrow for them to deliver it. In the tracking info it says "Package not due for delivery". Sounds like they put a specific date on when it can be delivered, even though others have gotten it as early as Monday.

For some reason I cannot just go there and pick it up either. Does anyone know why that is? Doesn't make any sense.
[Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News] rmcomer:
I had the exact same experience ordering from Samsung. My original delivery date was 3/3 but I got a cancellation notice instead on 3/3. AT&T cancelled the order because they couldn't "activate the phone". I talked in length to Samsung and I had to reorder my phone on 3/4. My new estimated arrival was 3/10, but last night, 3/4 @11:07 pm, the shipping label was created and my phone shipped out today with Fedex free standard overnight. Scheduled for delivery on Friday 3/6.
[Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News] Geekser:
yup - phone arrived today - been playing with it all day and it is everything I had hoped it would be. I have noticed the issue with auto focus - but I am confident that Samsung will have an update soon to fix that - otherwise, the phone is amazing. Size wize, really not that different from the Note 10 Plus - slightly taller - but in the hand, it feels about the same.

The camera bump is big - but I can get p ast that because the photo quaility and new options when taking photos - zoom - etc - are awesome.

Great phone - glad it came in. I imagine yours has come in by now too ? Hope so -

---------- Post added at 02:19 AM ---------- Previous post was at 02:16 AM ----------

I hope for your sake that they get things squared away and you get your phone. Mine did come in today - and it is awesome. Good Luck my friend - hope you get it soon.
[Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News] waqas.sonic:
Thanks! I did get it and love it :)

Also, has anyone received their trade in label yet?
[Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News] Geekser:
I have not recieved anythingn regarding my trade in and actually was wondering how that works? What will I recieve when Samsung is ready for the Trade in? Does anyone know how long it takes from when we recieve our phones to when we get that notificatiion?
[Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News] tdevaughn:
Either print your return label from the Samsung shop app, or you should get an email from Samsung to print the label. I got my email last night
[Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News] Geekser:
Well, my two orders are complete - (or better put, at about 98% completiion)

I purchased Galaxy S20 Ultras (128 and 512) - one for my wife and one for me. I traded in phones for each - and selected the Pixel Buds + for both of us with the credits that Samsung gave during the pre-order. (I also selected a case and a few other small accessories)

Anyway - Both phones have arrived and are working very well. I also recieved the paperwork to ship the trade in phones for each purchase - and have recieved the Pixel Buds + for each purchase. The only thing that remains to complete these orders are - to recieve the remaining accessories - (Fed Ex shows they will arrive today) and for Samsung to get and process the Trade Ins I sent back.

Assuming both trade in phones arrive safely and are processed - the entire process h as worked very well (for the most part) Now, all that remains is to enjoy these incredible phones and pray for a Software Update to help correct the focusing issues in the camera.

I am very happy with my purchase - I love this new phone and feel it is much better than any other Samsung PHone I have owned. The Note 10 Plus was an excellent phone - but for me anyway, this phone is better. Smoother - the camera is much better (even with the focusing ssues I have seen)
[Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News] skinnytoo2:
Deciding what to do with $35 preorder credit. Have to use it by next week. Probably end up with an SD card.
[Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News] Wacky2bakky:
Just a heads up. Not sure who all in this post did a pre order for the S20 Ultra back on Feb. 21st when pre orders opened directly through Samsung but just to remind you, I had both orders of the S20 Ultra i had pre ordered cancel on me like a week or 2 later right when they were supposed to ship. Called Samsung that day and they were experiencing issues where orders were being canceled for no apparent reason. Got order cancelation emails and in my Samsung app order info showed orders were canceled. Ended up doing my business else where and have had my phones for a couple weeks now. Well about one hour ago, I got bank notifications for 2 charges pending from Samsung and it happens to be the same amount for the taxes I would of paid if my orders would of went through with Samsung. My order info on both my orders still show canceled and I didn't get any kind of emails from Samsung stating what its for. Their billing system must really be ****** up. I'm on the phone with them now. Just wanting to see if any of you guys that had orders canceled on ya are having any charges come through from Samsung. I'm livid. Their lucky i had the money in the bank. Trust me, all the issues I've experienced with Samsung this year is making me look at other companies.
[Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News] cpufrost:
This is why I *ALWAYS* use either a charge or credit card for stuff like this. Using a debit card is playing with fire as you said you had funds to clear otherwise you'd be dealing with returned payment fees and possible overdraft fees depending on the bank's holding policies. And that takes a while to get cleared nevermind the lost time spent on the phone with people!
[Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News] customshopkv1:
Ordered the Black Ultra 512GB through Verizon, been on iPhone since the 4. Watch out!!
[Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News] smooth703:
Pre order from samsung trading in note 10 +
[Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News] Djapatos:
Back in another pre order thread

This time i order through Samsung since BestBuy doesn't have TMobile version and I didn't want an unlocked one.

Got the Watch and Buds with credits.

I heard Samsung trade in can get ugly sometimes. Just hope it goes smoothly.
[Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News] Gil Smash:
What's the difference between getting a carrier variant and unlocked? Is there a plus to getting the Tmobile one?
[Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News] Djapatos:
Updates come faster on carrier ones than unlocked. You woulda thought the opposite but nope.
[Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News] cpufrost:
In the past that has been the case but my unlocked Note 10+ has been getting updates considerably faster than my TMO S10e.
[Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News] Geekser:
I had ZERO issues when I did a trade in when I ordered the Note 10+ Pre-Order - evertyhing went very smoothly - and I expect it will do the same this time - I traded a Pixel XL4 and got 600 for trade in with the other credits (total $235) Great Deal - Can't wait to get the new Ultra - ATT Version - I honestly don't even miss rooting any more.....
[Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News] people211:
Is normal wear ok on a trade in or does it have to be mint to get full amount?

Preordered the 128gb unlocked version with buds+, 45watt charger and 256gb SD card with $235 credit.
[Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News] dmb219:
It just needs to turn on and not have a cracked screen.

---------- Post added at 06:12 PM ---------- Previous post was at 06:02 PM ----------

I'm with AT&T and while my unlocked Pixel gets wifi calling, Samsung's unlocked phones won't. I'm getting the AT&T model for that reason. I use wifi calling quite a bit in a couple areas with either poor or no service. I believe I've heard the extra services from other carriers work on an unlocked phone but I'm not sure.
[Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News] OtisFeelgood:
Welcome to the dark side! ?
[Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News] customshopkv1:
I thought Apple was the dark side :laugh:
[Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News] OtisFeelgood:
Then continue going towards the light!
[Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News] AaronIROCZ:
Sorry wrong forum.
[Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News] customshopkv1:
I was here between 2007-2010 or so when I had the Titan XV6800 and the Droid X. Glad to be back.
[Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News] teamfresno:
I'm with T-Mobile. I'm not sure if the extra services would work for us, so I went with the T-Mobile model to be on the safe side.
[Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News] cpufrost:
I will never get another carrier branded phone again!

Hate jingles, screens and other useless crap they put on there.

There's always workarounds to limits.

NEVER capitulate to their garbage.

There's always Apple! :)
[Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News] buddy66:
Amazon started selling pre-orders with Galaxy Buds & Wireless Charger Duo

https://www.amazon.com/dp/B084ZSTZT2?tag=at88bpc-20&th=1
[Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News] firechicken25:
Verizon charged my card yesterday for my pre-order. Hope it ships soon but probably won't until next week
[Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News] skinnytoo2:
Forgot to mention I purchased a S10 off of eBay for $349, used it for trade in and got $600 off. I was going to trade in my Note 10 5G but ended up selling it on swappa for more so it all worked out!!

I'm on Verizon. Until last year or two years ago none of the services would work on unlocked phones. That has all changed now. Unlocked Samsung phones work with Wi-Fi calling and all of the extra features.
[Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News] daraj:
buy an unlocked phone then flash the carrier firmware if need be. Simple.

why wait and pay for unlocking!
[Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News] VZTech:
That doesn't work with att. They are idiots. If IMEI is not in system, wifi calling does not work.
[Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News] d_ganggreen:
Hello everyone...it's been about 4 years since I was on android (yes, I was on iOS). Super excited for this phone. Just placed today for an ultra 128GB unlocked, and was surprised to see still expected to deliver end of next week. This is actually perfect for me as I am on the road and will be back on the 6th.
[Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News] OtisFeelgood:
The cancel button on my order finally disappeared
[Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News] Beagles329:
Random question...Trying to preorder through Samsung with financing (with Verizon as the carrier) but the only option is for 36 months. When I reserved it showed 24 months as the only option. Am I missing something or just S.O.L.?
[Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News] Djapatos:
Second order date of 21 thats showing progress.

Hopefully soon for my 23 order
[Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News] VZTech:
What's the difference? Take the 36 mos, pay it off in 24.
[Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News] cafeconleche90:
Back!

Pre-ordered from Sammy. Man, it has been a while! I've been living in iOS jail for the last 4 years and I cannot wait to get back into Android -Sheesh!

Got the 128GB in black - plus the Smart Cam and Tab A kids combo. Had to do it - I have a one year old so, why not LOL.

I know Sammy is not what it used to be in terms of development, but here's hoping!
[Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News] cpufrost:
I'd be willing to bet those doing the Samsung financing are in for a shocker of more than just a hard pull on their credit!

I've read where this is listed as a CFA (Consumer Finance Agreement) which drags down FICO scores way more than a simple line of credit or even store credit card! I'm all for x days same as cash, 0% APR over terms, et al. But CFAs are utter cancer to one's credit score.
[Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News] 2015Ducatimulti:
I have had samsung fina. for while and maybe dropped my credit FICO score like 5 points, last sept when I bought the Note 10 plus, since has came back up where it was before.
[Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News] cpufrost:
Interesting, that sounds typical of opening a small line and paying it down. That's a good thing as the last thing someone wants is a big hit typical of CFAs that just doesn't recover regardless if its payed in full or not!
[Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News] apascual89:
Fedex label has been created. Looks like expected ship date is 3/2 to be delivered 3/4.

Looked at my FedEx delivery manager.

Ordered from Samsung.com Friday the 21st around 12:30am.
[Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News] tdevaughn:
Same here, looks like Wednedsay is the day
[Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News] johnwayne27:
Creditors(big ones like for a house or car) pull your full report and can see its samsung and arent going to dock you for it if you do the process manually. Its nothing to worry about.
[Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News] Gil Smash:
Ugh I agonized over whether I needed a new phone for a couple days before pre-ordering. Hoping to at least get it by the 6th!
[Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News] VZTech:
Wednesday can't come quick enough
[Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News] lucky_strike33:
Got (2) UPS tracking numbers for the bogo deal. I ordered from Verizon for the 128 gb Ultras.
[Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News] skinnytoo2:
Where did you guys with shipping notifications order from?
[Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News] tdevaughn:
Direct from sammy, coming from TX
[Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News] Djapatos:
I think they meant the shipping destination
[Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News] VZTech:
So everyone who paid extra for shipping, is getting the phone the same day as others that chose free shipping. Wtf is up with that.
[Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News] Perry977:
Ordered on 22nd at 1230am. It says backordered.
[Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News] VZTech:
Don't worry, I have a feeling alot of people will be cancelling their orders now that we know the camera is f'd up.
[Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News] Djapatos:
Doubt it. Most people who pre-ordered are prob loyalist. I don't think they will cancel especially since Samsung already announced an update is coming. From what i watched it's mostly an auto focus issue which isn't that hard to fix.
[Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News] VZTech:
I'm not a loyalist, and who in their right mind would keep a $1400 phone if the cam sucks like the latest reviews suggest?
[Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News] _Dennis_:
My original comment hurt someone's feelings. I have edited it because of that.
[Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News] VZTech:
My issue is Samsung bragging about how awesome the camera is. I will atleast try it out, because I have a feeling some of these reviews are from iPhone users just trying to protect their precious iPhone reputation.
[Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News] illdini:
There's already a fix for the camera available.
[Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News] mzsquared:
I'm not going to take chances. I have currently Note 10+ and to me, the only exciting point about the S20 Ultra was the camera, I was struggling a little to accept that not-so-reliable fingerprint sensor though, but the camera has won me over. So, I just cancelled my order, good thing the order was still 'pending', had the "cancel" button still alive but my attempts would only display "can't process it at this time, please try later" so, I used the "chat":
[Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News] VZTech:
Where?
[Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News] VZTech:
Like I said, where??? I
[Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News] 2015Ducatimulti:
https://www.sammobile.com/news/galaxy-s20-ultra-camera-improved-first-firmware-update/
[Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News] lucky_strike33:
I hope [MENTION=10423591]VZTech[/MENTION] will thank him for that link..... google is your friend buddy.
[Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News] VZTech:
Seriously? All I did was ask a question. Isn't that what this forum is for? BTW, update mentions nothing about auto focus issue..
[Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News] 2015Ducatimulti:
yeah I had seen it didn`t mention about the auto focus, but maybe another update may come out end of next week when people are starting to recieve their Ultra`s.
[Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News] mzsquared:
and 'what if' the problem lies in the mechanical design? Focusing requires some movement of lenses + a perfect lens axle alignment. Software can't help there.

...just saying, just saying, let's hope they have a fix for it.
[Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News] 2015Ducatimulti:
yeah That was my thought too, maybe could be a hardware issue, who knows until the phones are shipped, and more people are using the ultra, until then I`m keeping my preorder, since it looks like its very wait for the 512gb version
[Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News] _Dennis_:
It is, but so is Google.

The link provided gives a breakdown of what they noticed, not everything is in patch notes, just look at any patch note from any company and you'll notice this fact.