[Touch Diamond, MDA Compact IV General] Oxyballids:
Hello,

It seems to me I keep seeing my identical twin right before my very eyes. Almost every complaint or everything that people are saying or having about this phone is a direct page out of my own book. All the problems and lack of support and no fix for any of this. My question is there even a fix to any of this so far I have found none. According to HTC just to do a hard factory reset (which really will not fix anything, accept to restore it to factory settings and succeed in wiping anything not factory installed off your phone). I at my wits end this is a $700 + (piece of crap) phone and supposed to be a top of the line and it barely functions.

How come they do not have even a flicker of an indication that the phone is charging while it is off, Such as a light on the phone itself not the charger? Also, why doesn't the batter last longer all together, and have a much needed better battery life?

My SMS (text) message question is why should we have to go into the all message area/section to see the entire message? Why can we not just be able to scroll up in the main message screen to reveal the rest of the message if it is longer than the screen?

Screen turning off during calls

About the screeen going off during a call is a problem with the phone. Believe me you are not the only one with this problem. Besides myself I have heard many complaints. I have also heard that the fix that you have listed should take care of the problem. However, someone said they tried it and it did not work. As for me I am still trying to get someone to explain how to use it. I am not sure where I am supposed to go in order to or how to use it. Please if you can I would greatly appreaciate any help at all you can offer me on this.

ALARM

There is a snooze function in the alarm. It can be set to 5 min, 15 min and some other settings. I believe (and if I am correct) it comes up after the alarm goes off with the different snooze times offered and you then select the one you would like. Hope this helps.

What I find annoying rather than too serious is that if you go back into a section where there is input the keboard will return to where you left it (like the number pad, rather than the initial main keyboard) instead of returning to the main keyboard.

I have these plus more issues with the phone.

One of my current and quite aggravating problems is that all settings do not remain as they have been changed to. Enevitabely they undoubtedly revert back to whatever their default settings were. For example the backligt while on battery setting. I keep changing it from its default of 10 sec to 2 min and it eventually at some random unknown point will automatically revert back to is default setting. Another one that does this is the calander I set it to open in month view however even though it keeps showing it is set to open at month view it never does.

Also I don't know about you. However, the phone is often sluggish, slow, and freezing up. While it is sluggish if I want to navigate somewhere I have to navigate in the opposite direction you normally navigate to get where you are trying to go.

3G does not work in the US. Which means Video calling will and does not work (on non US vers).

finding and downloading apps for the phone is difficult. I usually get messges saying the program is not a pocket pc enabled program (or something along those lines) and will not work.

when trying to view photos in the file explorer (because naturally that is the only place you can beam them from and not the main photo album screen) they are supposed to show up as icons so you can see which is which and send the ones you want, they always do not.

The Voice commander program takes forever to work if it even bothers to work at all (it almost never recognizes the command you are saying).

Scrolling/touch flow presents somewhat of a problem to me. Often it does not do what I am trying to do (such as scroll or navigate) instead it will be as act as if I have clicked on or selected an item/program/ contact or whatever instead of another function such as scrolling. For example if I am scrolling, and need to stop it the only way I know how is to lightly tap the screen. However, this not always but often or usually results in an item being activated as though it had been clicked on (such as a phone call being initated). That I find a bit comical or ironic because often I have difficulty making or placing a call when I am trying to.

These next few items are just personal notes or observations rather than problems. However, battery life is awful, and what in the world possessed them (HTC) not to have an external memory card slot? Whatever gave them the idea that 4GB is anywhere near even close to enough storage, pics, music, games, video. . . .NO WAY! Also, in my opinion the scroll menue bar on the bottom of the screen is too close toe the man screen above it. So, inevetibly if I am trying to scroll or navigate something in onre of the menues such as pics, music, or different cities weather I usually end up hitting the scroll menue bare and it navigates me away from what I am doing (which is typical with the touch flow feature, it usually gives me difficulty). In my opinion they just should have not had any of the jard buttons on the phone made the screen larger (the complete size/length of the phone) and had all of buttons/commands activated by/on the screen itself. Another annoying thing is that there is only one connection to the phone. So, if you want to listen to music via the headset witch undoubtedly suck the life out of the battery howe are u supposed to charge the phone?

Well, those are just SOME of my thoughts, problems, frustrations, complaints, advice, ect. . . There is pleanty more where they came from.

I would eternally be greateful if you or anyone else could offer anything at all regarding my problems with the phone or any other information, any developments, or anything at all in relation to the Diamond piece of crap.

Please feel free to let me know if I can return the favor and help you in anyway. I am happy to help. Good luck with your phone.

Sincerely,

Jennifer