[OnePlus 6T  Questions & Answers] Shirotaku:
Hello,

first of all I'm really sorry if this thread is in the wrong section, if so feel free to move it.

I have this strange problem that spotify keeps restarting over and over again (the annoying thing is that the app opens itself again and music starts / stops).

I already asked for help in the spotify community and contacted the spotify support, which also only prestented ideas mentioned in the spotify community forum and finally told me to factory reset my phone.

Since the support didn't know what to do with the system logs (and I belive that there lies a solution for my problem), I nowask you to help me with this issue.

This is the logcat output:

[10-11 16:30:23.256 895:3076 I/ActivityManager]

START u0 {act=android.intent.action.MAIN cat=[android.intent.category.LAUNCHER] flg=0x10000000 pkg=com.spotify.music cmp=com.spotify.music/.MainActivity} from uid 10305 pid 3491

[10-11 16:30:23.272 727:727 E/ANDR-IOP]

IOP HAL: Received pkg_name = com.spotify.music pid = -1

[10-11 16:30:23.274 895:1362 E/OnePlusSmartBoostManager]

cmd: iop_start -1 com.spotify.music /data/app/com.spotify.music-BRPrJWNvoKAwJN3Y48MKvw== false length = 89

[10-11 16:30:23.276 942:29943 E/ANDR-RAMBOOST_SERVER]

ramboost cmd_len = 89 cmd: iop_start -1 com.spotify.music /data/app/com.spotify.music-BRPrJWNvoKAwJN3Y48MKvw== false

[10-11 16:30:23.284 895:3076 D/ActivityTrigger]

activityStartTrigger: Activity is Triggerred in full screen ApplicationInfo{4175c93 com.spotify.music}

[10-11 16:30:23.285 895:3076 E/ActivityTrigger]

activityStartTrigger: not whiteListedcom.spotify.music/com.spotify.music.MainActivity/51386926

[10-11 16:30:23.285 895:3076 D/ActivityTrigger]

activityResumeTrigger: The activity in ApplicationInfo{4175c93 com.spotify.music} is now in focus and seems to be in full-screen mode

[10-11 16:30:23.285 895:3076 E/ActivityTrigger]

activityResumeTrigger: not whiteListedcom.spotify.music/com.spotify.music.MainActivity/51386926

[10-11 16:30:23.289 895:2963 D/ActivityTrigger]

activityResumeTrigger: The activity in ApplicationInfo{4175c93 com.spotify.music} is now in focus and seems to be in full-screen mode

[10-11 16:30:23.289 895:2963 E/ActivityTrigger]

activityResumeTrigger: not whiteListedcom.spotify.music/com.spotify.music.MainActivity/51386926

[10-11 16:30:23.290 895:1140 D/RestartProcessManager]

Update Total Launch Times :com.spotify.music

[10-11 16:30:23.290 895:1140 D/RestartProcessManager]

updateSelf : com.spotify.music, size : 12

[10-11 16:30:23.290 895:1140 D/RestartProcessManager]

Increase Total Launch Time : com.spotify.music, times : 1, index : 11

[10-11 16:30:23.290 895:1140 D/RestartProcessManager]

Last Running Package : com.spotify.music , start time 1570804223290

[10-11 16:30:23.318 22255:22255 I/Finsky]

[2] psj.d(11): Invalidating cached PackageState for com.spotify.music

[10-11 16:30:23.326 22255:22255 I/Finsky]

[2] jut.c(1): Package first launch for com.spotify.music

[10-11 16:30:23.334 895:1147 I/ActivityManager]

Start proc 29945:com.spotify.music/u0a417 for activity com.spotify.music/.MainActivity

[10-11 16:30:23.340 895:9735 D/OnePlusSmartBoostManager]

writeHotCount com.spotify.music, pid=29945

[10-11 16:30:23.357 22255:22255 I/Finsky]

[2] jub.run(16): Backfilling empty external referrer for com.spotify.music

[10-11 16:30:23.358 22255:22255 I/Finsky]

[2] jub.run(28): Delivered referrer for com.spotify.music

[10-11 16:30:23.360 3347:3347 D/MyAccessibility]

mForegroundPackageName = com.spotify.music ClassName android.widget.FrameLayout

[10-11 16:30:23.366 29945:29945 I/chatty]

uid=10417(com.spotify.music) identical 1 line

[10-11 16:30:23.456 29945:29964 I/FA]

To enable faster debug mode event logging run:

adb shell setprop debug.firebase.analytics.app com.spotify.music

[10-11 16:30:23.870 29945:29945 E/SensorManager]

registerListenerImpl sensorName:linear_acceleration,isWakeUpSensor:false,callingApp: com.spotify.music,callingPid:29945,callingUid:10417

[10-11 16:30:24.045 27067:27172 I/AddressedMediaPlayer]

null queue from com.spotify.music, constructing single-item list

[10-11 16:30:24.048 27067:27172 I/AddressedMediaPlayer]

null queue from com.spotify.music, constructing single-item list

[10-11 16:30:24.049 27067:27172 I/AddressedMediaPlayer]

null queue from com.spotify.music, constructing single-item list

[10-11 16:30:24.081 1751:1751 I/PhoneStatusBarView]

isFullAndNotchEnabled() isFullMode=false pkg=com.spotify.music isCameraNotchIgnoreSetting=false, uid=10417

[10-11 16:30:24.143 3347:3347 D/MyAccessibility]

mForegroundPackageName = com.spotify.music ClassName com.spotify.music.MainActivity

[10-11 16:30:24.147 895:1176 I/ActivityManager]

Displayed com.spotify.music/.MainActivity: +848ms (total +29s849ms)

[10-11 16:30:24.147 895:1362 E/OnePlusSmartBoostManager]

cmd: iop_start 29945 com.spotify.music /data/app/com.spotify.music-BRPrJWNvoKAwJN3Y48MKvw== false length = 92

[10-11 16:30:24.148 942:30081 E/ANDR-RAMBOOST_SERVER]

ramboost cmd_len = 92 cmd: iop_start 29945 com.spotify.music /data/app/com.spotify.music-BRPrJWNvoKAwJN3Y48MKvw== false

[10-11 16:30:24.172 895:3076 I/ActivityManager]

START u0 {flg=0x10008000 cmp=com.spotify.music/com.spotify.loginflow.LoginActivity (has extras)} from uid 10417 pid 29945

[10-11 16:30:24.180 895:3076 D/ActivityTrigger]

activityStartTrigger: Activity is Triggerred in full screen ApplicationInfo{28f7abd com.spotify.music}

[10-11 16:30:24.180 895:3076 E/ActivityTrigger]

activityStartTrigger: not whiteListedcom.spotify.music/com.spotify.loginflow.LoginActivity/51386926

[10-11 16:30:24.180 895:3076 D/ActivityTrigger]

activityResumeTrigger: The activity in ApplicationInfo{28f7abd com.spotify.music} is now in focus and seems to be in full-screen mode

[10-11 16:30:24.180 895:3076 E/ActivityTrigger]

activityResumeTrigger: not whiteListedcom.spotify.music/com.spotify.loginflow.LoginActivity/51386926

[10-11 16:30:24.182 895:1140 D/RestartProcessManager]

Duration is too short, ignore : 885 in com.spotify.music

[10-11 16:30:24.186 895:3072 D/ActivityTrigger]

activityResumeTrigger: The activity in ApplicationInfo{28f7abd com.spotify.music} is now in focus and seems to be in full-screen mode

[10-11 16:30:24.186 895:3072 E/ActivityTrigger]

activityResumeTrigger: not whiteListedcom.spotify.music/com.spotify.loginflow.LoginActivity/51386926

[10-11 16:30:24.199 895:1140 D/RestartProcessManager]

Update Total Launch Times :com.spotify.music

[10-11 16:30:24.199 895:1140 D/RestartProcessManager]

updateSelf : com.spotify.music, size : 12

[10-11 16:30:24.199 895:1140 D/RestartProcessManager]

Increase Total Launch Time : com.spotify.music, times : 1, index : 11

[10-11 16:30:24.199 895:1140 D/RestartProcessManager]

Last Running Package : com.spotify.music , start time 1570804224199

[10-11 16:30:24.223 752:752 D/SurfaceFlinger]

duplicate layer name: changing Splash Screen com.spotify.music to Splash Screen com.spotify.music#1

[10-11 16:30:24.277 3347:3347 D/MyAccessibility]

mForegroundPackageName = com.spotify.music ClassName android.widget.FrameLayout

[10-11 16:30:24.305 752:2454 W/SurfaceFlinger]

Attempting to set client state on removed layer: Splash Screen com.spotify.music#0

[10-11 16:30:24.305 752:2454 W/SurfaceFlinger]

Attempting to destroy on removed layer: Splash Screen com.spotify.music#0

[10-11 16:30:24.312 895:1176 I/ActivityManager]

Displayed com.spotify.music/com.spotify.loginflow.LoginActivity: +117ms

[10-11 16:30:24.313 895:1362 E/OnePlusSmartBoostManager]

cmd: iop_start 29945 com.spotify.music /data/app/com.spotify.music-BRPrJWNvoKAwJN3Y48MKvw== false length = 92

[10-11 16:30:24.313 942:30089 E/ANDR-RAMBOOST_SERVER]

ramboost cmd_len = 92 cmd: iop_start 29945 com.spotify.music /data/app/com.spotify.music-BRPrJWNvoKAwJN3Y48MKvw== false

[10-11 16:30:24.327 3347:3347 D/MyAccessibility]

mForegroundPackageName = com.spotify.music ClassName com.spotify.loginflow.LoginActivity

[10-11 16:30:24.471 752:855 W/SurfaceFlinger]

Attempting to set client state on removed layer: Splash Screen com.spotify.music#1

[10-11 16:30:24.472 752:855 W/SurfaceFlinger]

Attempting to destroy on removed layer: Splash Screen com.spotify.music#1

[10-11 16:30:25.158 3233:3233 W/RecentsView]

filterSelfTask: pkg= com.spotify.music, getPackageName= net.oneplus.launcher

[10-11 16:30:25.159 3233:3233 D/RecentsView]

applyLoadPlan: id=14274, cmp=ComponentInfo{com.spotify.music/com.spotify.music.MainActivity}, uid=0, locked=false

[10-11 16:30:25.308 895:1140 D/RestartProcessManager]

increase duration : 1082 for com.spotify.music

[10-11 16:30:25.622 29945:29945 I/chatty]

uid=10417(com.spotify.music) identical 1 line

[10-11 16:30:27.434 3233:3233 D/NotificationListener]

onNotificationPosted# hash: 99208226 sbn: StatusBarNotification(pkg=com.spotify.music user=UserHandle{0} id=2131429992 tag=null key=0|com.spotify.music|2131429992|null|10417: Notification(channel=spotify_updates_channel pri=-1 contentView=null vibrate=null sound=null defaults=0x0 flags=0x62 color=0x00000000 vis=PRIVATE))

[10-11 16:30:27.452 1751:1751 D/NotificationEntryMgr]

No peeking: unimportant notification: 0|com.spotify.music|2131429992|null|10417

[10-11 16:30:27.465 1751:1751 D/NotificationEntryMgr]

No peeking: unimportant notification: 0|com.spotify.music|2131429992|null|10417

[10-11 16:30:27.465 1751:1751 D/NotificationEntryMgr]

No peeking: unimportant notification: 0|com.spotify.music|2131429992|null|10417

[10-11 16:30:29.330 29945:30092 E/Spotify]

[OkHttp https://spclient.wg.spotify.com/...] Could not retrieve access token for a webgate request: POST https://spclient.wg.spotify.com/pushka-tokens/register

[10-11 16:30:33.579 895:1209 D/EmbryoManager]

packageChanged com.spotify.music uid 10417

[10-11 16:30:33.610 27067:27067 I/AddressedMediaPlayer]

null queue from com.spotify.music, constructing single-item list

[10-11 16:30:33.612 27067:27067 I/AddressedMediaPlayer]

null queue from com.spotify.music, constructing single-item list

[10-11 16:30:33.619 1995:1995 D/ImsResolver]

maybeAddedImsService, packageName: com.spotify.music

[10-11 16:30:34.162 895:1362 E/OnePlusSmartBoostManager]

iop_record com.spotify.music

[10-11 16:30:34.162 942:30178 E/ANDR-RAMBOOST_SERVER]

ramboost cmd_len = 28 cmd: iop_record com.spotify.music

[10-11 16:30:34.315 895:1362 E/OnePlusSmartBoostManager]

iop_record com.spotify.music

[10-11 16:30:34.315 942:30181 E/ANDR-RAMBOOST_SERVER]

ramboost cmd_len = 28 cmd: iop_record com.spotify.music

I someone knows what to do I'd really appreciate his help :good:

Thank you in advance!