yashsingh1/xdaforums huggingface dataset:
[Google Pixel 4 XL Accessories] GohanBurner:
I bought similar protectors and they're leaving bubbles at the very top and bottom of the screen. Can someone confirm that this doesn't happen with these protectors?
[Google Pixel 4 XL Accessories] r29:
I've been using their tempered glass for years never had issues used with case too and their customer experience/service is the best. Any issues they will take care of you!
[Google Pixel 4 XL Accessories] matlear:
Thanks for the discount, just ordered 2 ?
[Google Pixel 4 XL Accessories] obsanity:
[MENTION=6689878]intelliARMOR[/MENTION] any idea on when you expect to ship these? Ordered on the 16th and still haven't received it.
[Google Pixel 4 XL Accessories] chriskwarren:
I'm going to wait for an install tray to be included before I pull the trigger. I'm pretty picky about placement, and I want to be sure that its aligned just right.

Thanks for posting here and keeping folks updated. If you can chime in when the install tray comes that would help folks like me know when to jump on this.
[Google Pixel 4 XL Accessories] sherdog16:
Looks great. Order in!
[Google Pixel 4 XL Accessories] Ferriolom:
Any idea when these will ship?
[Google Pixel 4 XL Accessories] intelliARMOR:
Howdy - we have are scheduled to start shipping these on Monday / Tuesday. Thanks!
[Google Pixel 4 XL Accessories] intelliARMOR:
No need to wait. If you don't get that perfect install we will take care of you. Thanks!
[Google Pixel 4 XL Accessories] wrongway213:
Just ordered one. Looks to be the best full coverage tempered glass available for the device - and the price is great with the sale & code. I'll be curious to see how long shipping takes - Amazon has me oh so used to knowing before I buy, but I'm hoping it'll be quick if you're starting Monday.
[Google Pixel 4 XL Accessories] WiZARD7:
$12 shipping? lol
[Google Pixel 4 XL Accessories] srimay:
I just ordered 1 last night and shipping was free
[Google Pixel 4 XL Accessories] phrozact:
I'm guessing that's for international shipping? Think I was quoted the same for shipping to Singapore.
[Google Pixel 4 XL Accessories] chriskwarren:
Appreciate it, but I am pretty picky and the ones with install frames have me spoiled :)
[Google Pixel 4 XL Accessories] WiZARD7:
yes
[Google Pixel 4 XL Accessories] vanydotk:
Just got the tracking number! I'll report back on the fit when I get it on!
[Google Pixel 4 XL Accessories] intelliARMOR:
Yes - international shipping get expensive :crying:
[Google Pixel 4 XL Accessories] Fhuron:
Just got an email notification that mine is about to ship.
[Google Pixel 4 XL Accessories] Pappy35:
Just got 2 for $20 and free shipping. Pretty good deal. Thanks.
[Google Pixel 4 XL Accessories] CyberpodS2:
Ok I think I'm retarded. I can't find a place to put the coupon code. Lol

Edit: On the credit card option I found it and got 2 for 19.95 Great deal.

On PayPal, Gpay and Amazon pay I could not find a place to enter the code.
[Google Pixel 4 XL Accessories] Tokey43074:
So if I order this and it cracks on the first day just like every other screen protector I have had will it be replaced? I have issues with them cracking on the edges because of my keys and the nature of my work, constantly leaning over a counter top or other piece of equipment. Even the $40 Whitestone didn't last through a 10hr shift.
[Google Pixel 4 XL Accessories] Pappy35:
I incorrectly ordered the small one. They don't pick up the phone number on their site. Not sure how to return it...
[Google Pixel 4 XL Accessories] DarwinJ94:
Ordered mine last night and today was shipped. Let's see how the fitment work out.
[Google Pixel 4 XL Accessories] dmarden:
Weird, I ordered on 10/16 and mine has not shipped yet. [MENTION=6689878]intelliARMOR[/MENTION]
[Google Pixel 4 XL Accessories] eg1122:
Wow, ordered mine on the 20th and still nothing
[Google Pixel 4 XL Accessories] matlear:
Ordered on Friday, not shipped. :( They said Monday or Tuesday of this week for shipping...
[Google Pixel 4 XL Accessories] onepuff:
Placed one order with free shipping on the 18th that still has not shipped. Just requested a refund on that order. Placed another order on the 27th and paid for priority shipping. Tracking shows it went from Nevada to NY to NJ. I'm in Cleveland.

Ordered this from Amazon and got it in 2 days. Very good so far. Came with an installation frame as well.https://www.amazon.com/gp/product/B07WNMK4JV/ref=ppx_yo_dt_b_asin_title_o02_s00?ie=UTF8&psc=1
[Google Pixel 4 XL Accessories] sir-harlekin:
Can you show pictures of the protector applied? If very good so far, will you replace it with the intelli one?
[Google Pixel 4 XL Accessories] intelliARMOR:
Howdy - we don't have any back orders for these. Can you email us at support@intelliARMOR.com with your order number so we can send you the tracking information? (It might be in your spam folder).

Thanks!
[Google Pixel 4 XL Accessories] dmarden:
Hi. Not in my spam and even the order status page on the site shows unshipped. I'll send the email now.
[Google Pixel 4 XL Accessories] eg1122:
Same here on my end. Email sent.
[Google Pixel 4 XL Accessories] onepuff:
Don't have any pictures installed. I can take some of my wife's when she gets home. Mine actually already has some dust underneath at the top where the front camera and sensors are. I'll probably replace with the intelliglass once it finally arrives.
[Google Pixel 4 XL Accessories] blcklab:
Ordered 10/15. Same boat. Nothing in spam box. Will email

EDIT: THANK YOU FOR THE PROMPT EMAIL REPLY. OUT FOR DELIVERY NOW
[Google Pixel 4 XL Accessories] blcklab:
Install was easy and fit is great...BUT have unlock won't work. I even deleted the data to try and redo my face recognition. The camera can see me but it says to clean the to of the screen including the black bar

RESTART AND REDO FACIAL RECOGNITION FIXED
[Google Pixel 4 XL Accessories] zetsumeikuro:
I thought these were supposed to be full glue?? The one's I got today are dot matrix with glue on the borders only... Very, very disappointed! I even removed my actual full glue protector to apply it and I saw the dot matrix and face palmed.

---------- Post added at 05:13 AM ---------- Previous post was at 05:08 AM ----------

Are those Dotmatrix with glue on the black borders only or is it full adhesive?
[Google Pixel 4 XL Accessories] intelliARMOR:
Howdy - we were 100% on our full adhesive models and we're looking into how this happened. We'll make it right for you!
[Google Pixel 4 XL Accessories] zetsumeikuro:
I ordered 3 pieces for the 4 XL and all 3 were dot matrix and came in this packaging. What will I need to do next to get the proper pieces sent out to me? Thanks. https://imgur.com/Koj1dFS
[Google Pixel 4 XL Accessories] bigant262:
Mine are dot matrix as well. Just received mine today for the Pixel 4 XL.
[Google Pixel 4 XL Accessories] blcklab:
Mine is 4 XL and Full Adhesive. Not Dot Matrix. Once I get facial recognition restored very happy.
[Google Pixel 4 XL Accessories] zetsumeikuro:
Sounds like they will be having a lot of returns if they mailed out a bunch of dot matrix isntead of full adhesive. I'll give them the benefit of the doubt and go with it was an error vs dileberately trying to clear their stock of an inferior prodcut before they got full adhesive right. These ones seem very low quality and have a very crappy oleophobic coating vs what I'm used to seeing from Inteliarmor.
[Google Pixel 4 XL Accessories] vanydotk:
I got a dot matrix one and I'm also getting a rainbow effect in the middle of the screen. This is bringing back memories of the Intelliglass I bought for my Pixel 2 XL. See picture for rainbow.
[Google Pixel 4 XL Accessories] eg1122:
Can you post a picture of it?
[Google Pixel 4 XL Accessories] Frodo375:
Dot matrix on my end too, looks exactly like the pic posted
[Google Pixel 4 XL Accessories] zetsumeikuro:
Makes me wonder how many people they sent dot matrix out to? So it seems like instead of disposing of them or selling them seperately for a lower price they made their way out into the shipments.
[Google Pixel 4 XL Accessories] blcklab:
That's unfortunate because the one I received really is good. I ultimately went without a TGSP on both my 2 and 3xl because none were great but I'm really pleased with this.
[Google Pixel 4 XL Accessories] Nath5:
The one I received is dot matrix. Also seems to have really poor touch sensitivity. I find trying to swipe up from the bottom to go home my finger gets caught on the lip consistently. Overall not up to the usual quality.
[Google Pixel 4 XL Accessories] blcklab:
In a Spigen case. I think it's tough armor. I forget
[Google Pixel 4 XL Accessories] onepuff:
Received my order today. Both dot matrix as well.
[Google Pixel 4 XL Accessories] onepuff:
Here's a couple pics of the screen protector from Amazon installed on my wife's phone. She has an ESR Mimic case which goes all around the edges of the phone. My case doesn't so may be why I got some dust under the top edge of mine. I may just go ahead and order more of the cheap ones from Amazon. Pretty disappointed after waiting 2 weeks for the [MENTION=6689878]intelliARMOR[/MENTION] to show up only for it to actually be dot matrix.
[Google Pixel 4 XL Accessories] wrongway213:
Yeah... gonna put this out here right now given I'm already waiting for my protector when the phone and case have already been here for days:

If I receive a dot matrix screen protector, I don't want another protector: I want an immediate full refund so I can buy a new protector from Amazon today and have it in hand tomorrow. I do hope [MENTION=6689878]intelliARMOR[/MENTION] is prepared to issue immediate refunds and not expecting those who receive faulty merchandise to wait on a replacement. I'm not sure whether to even accept the package when it arrives.
[Google Pixel 4 XL Accessories] eg1122:
If that's the case with all orders, I can say I will promptly ask for a refund. OP advertised this as full adhesive...probably the reason a lot of us ordered it.
[Google Pixel 4 XL Accessories] Ferriolom:
With you on this one... I'm gonna give the benefit of the doubt and if it's full adhesive I'll be very pleased... but otherwise?
[Google Pixel 4 XL Accessories] eg1122:
Thanks for the pictures, could you take a picture with the screen turned off and closer to the phone screen?
[Google Pixel 4 XL Accessories] wrongway213:
It's certainly the only reason I ordered it. I'm far from pleased to see over a page of consumers reporting receiving a product that is not what was advertised without seeing any refunds going out. Hoping [MENTION=6689878]intelliARMOR[/MENTION] clears this up sooner than later for us so I know whether to accept the package or to cancel the order.
[Google Pixel 4 XL Accessories] intelliARMOR:
Good Morning -

Absolutely! That is part of our satisfaction guarantee and I'd be upset too if I was in your position. We're in production now of the correct model (and still tracing down exactly how the incorrect model was produced) and are happy to get replacements out when they ship in or setup refunds. Just email us at support@intelliARMOR.com with your order number as we'll take care of you.

Thanks!
[Google Pixel 4 XL Accessories] speed817:
I'm with you on this too. I went through this ordeal with my Pixel 2 XL. Mine should be here on Tuesday so we will see....
[Google Pixel 4 XL Accessories] intelliARMOR:
Hey DFW - can you send us your order number? We'd already starting to take care of you all on this and would to be proactive. Support@intelliARMOR.com

Thanks!
[Google Pixel 4 XL Accessories] itp:
So now that I've ordered, what do I need to do to ensure I get the right product? My order has already been shipped with an estimated delivery on November 8. Do I wait until I receive the delivery to figure out whether I got the right thing (and then wait for another week+ to ship again), or can we start the process sooner?
[Google Pixel 4 XL Accessories] blcklab:
When I get home. I do notice now a tiny oil slick/rainbow effect in the middle but only at very extreme angle. Almost perpendicular. I also removed it a couple times to get it right and also get a piece of dust off so I don't know if that impacted me adhesive.

Certainly feel better having this on then not.
[Google Pixel 4 XL Accessories] zetsumeikuro:
Just an update for those others affected by receiving the dot matrix variant instead of the full adhesive as advertised. I emailed support proactively and attached an imagine as well. Got a response and got fully refunded for their mistake or what seems to be one. I'll give them the benefit of the doubt as Intelliarmor always has treated me well in the past and have taken care of the problem. They also offered to mail me the proper version when it comes out which is hopefully soon. Edit: Email quoted hopefully within 7-10 days, so I would get something off of Amazon in the meantime even if you have already applied the protector. You can't trust these side adhesive protectors only because you never know when they will pop off.
[Google Pixel 4 XL Accessories] intelliARMOR:
Howdy - can you send us a note at support@intelliARMOR.com (just copy your message here) and we'll take care of you right away. Thanks!
[Google Pixel 4 XL Accessories] Ferriolom:
Mine just arrived! Dotmatrix :(
[Google Pixel 4 XL Accessories] eg1122:
My order will be here on Monday, can I do the same?
[Google Pixel 4 XL Accessories] intelliARMOR:
Howdy - if you haven't already, send us a note at support@intelliAMROR.com - we'll take care of you!
[Google Pixel 4 XL Accessories] intelliARMOR:
Yes, please do!
[Google Pixel 4 XL Accessories] onepuff:
Email I received from intelliArmor. They refunded me for both of my orders already. My second order hasn't even arrived yet, but I'm guessing they know it's probably a dot matrix too. On a side note, the TGSP I got from Amazon came with a installation guide frame which will probably work with the new intelliArmor ones when they arrive.

Really sorry about your experience here! I've gone ahead and set you up with a full refund.

It looks like our production team sent out the incorrect models.

We've already started working up the original full adhesive models and will send you these free of charge when they are available. Is the same address okay?

Thanks!

Adam

intelliARMOR Support
[Google Pixel 4 XL Accessories] vanydotk:
Intelloarmor refunded my order and they're going to send the correct screen protector. Good customer service.

On another note, I paid with PayPal and they recently stopped refunding their fees so I didn't really get a full refund. I don't blame Intelloarmor for this and I'm not really making a fuss since they're going to send the correct one. However I suggest everyone stop using PayPal for this reason.
[Google Pixel 4 XL Accessories] Ferriolom:
They refunded my order and they're going to send the correct screen protector. Good customer service.
[Google Pixel 4 XL Accessories] TheSleezkIng:
Mine came in today and it's dot matrix. I emailed you guys
[Google Pixel 4 XL Accessories] ilal2ielli:
Same here.
[Google Pixel 4 XL Accessories] wrongway213:
They refunded and are sending the correct product free of charge. Glad it's legit, good service even if an unfortunate launch
[Google Pixel 4 XL Accessories] Rockst4r007:
Just gotta say that the customer service has been great and really fast.

Thank you intelliARMOR
[Google Pixel 4 XL Accessories] Keithn:
Got the dot as well. At least it sounds like they are trying to deal with it. Sent support an email.
[Google Pixel 4 XL Accessories] SquallLHeart:
I got a dot matrix as well as a weird imperfection in the glass that makes it look like I trapped a tiny piece of dirt under the glass... but it's totally imbedded in the glass.. super weird.. gonna have to email them as well ?
[Google Pixel 4 XL Accessories] bestgio:
Excuse my lack of knowledge, but what's the best way of telling if your screen protector is a dot matrix vs. full screen adhesive?
[Google Pixel 4 XL Accessories] dmarden:
A zillion little dots in the clear non black part.
[Google Pixel 4 XL Accessories] bestgio:
Thanks! Will keep an eye out for that when my order arrives
[Google Pixel 4 XL Accessories] arizcheeze:
Just sent an email as well. Unfortunately recieved the dot matrix version. Glad to see such good support though, hopefully the proper ones will be sent out soon.
[Google Pixel 4 XL Accessories] Lemonade727:
Sent an email as well, thanks for the support and staying on top of the issue.
[Google Pixel 4 XL Accessories] dsmitty166:
Support has been good on this one, but don't expect full adhesive anytime soon.

Here's what I got from support:

Hi -

As of yet, we don't have a time frame for the release but it should take at least a month max for this matter
[Google Pixel 4 XL Accessories] adya_2505:
Satisfied

Got it a few days back. I received the correct version and installation was very easy as well. Overall a very good product. The packaging was good as well. Although I feel the glass is a little more prone to show fingerprints than the original glass of the phone. Not a huge deal, maybe something to do with the oleophobic(?) coating. :good:
[Google Pixel 4 XL Accessories] DarwinJ94:
Received mine today and it has the dot matrix pattern not as advertised. Also the touch response is not too good. Sent an email to support let's see if they could process a full refund. [MENTION=6689878]intelliARMOR[/MENTION]
[Google Pixel 4 XL Accessories] wolfeyes30:
I received mine today and I don't see zillion of dots so I'm assuming it's the correct one.
[Google Pixel 4 XL Accessories] intelliARMOR:
Howdy - yes, we'll take care of you here!
[Google Pixel 4 XL Accessories] DarwinJ94:
Yes thanks received a response promptly with a full refund via PayPal.
[Google Pixel 4 XL Accessories] wrongway213:
I must be blind (my eyesight actually isn't great) but I honestly didn't even see all the dots when I was applying it. It looks normal when applied, dunno if I should be able to see dots or what. Were all of these that went out dot matrix models?

Edit: Nevermind. I'm blind. Guess I really didn't notice the dots, wow. This isn't full adhesive though, it absolutely only had glue around the borders. Was so focused on the dots I forgot about that. Smoking & posting: Don't try this at home kids ??
[Google Pixel 4 XL Accessories] wolfeyes30:
So are the dots visible by just looking at it before install or after?
[Google Pixel 4 XL Accessories] speed817:
Both. I got mine today and mine has dot matrix. Will wait for the correct version to arrive. Hopefully soon.....
[Google Pixel 4 XL Accessories] ZeroKool76:
No issues whatsoever, here. I used a guide from another screen protector and it applied perfectly. No bubbles, no dots, nothing. Your customer support is outstanding. I sent an email earlier today about thinking that it hadn't shipped yet. They promptly returned my email and gave me the info I needed. This is a win win, all the way around. Thank very much!! The border is also slimmer than other screen protectors, so all of the screen is displayed. My only comment would be, why all the sensors aren't cutout. Only soli and the camera is. Not a big deal, seams to be working fine, just throws off the conformity a bit.
[Google Pixel 4 XL Accessories] zacharyt86:
[MENTION=6689878]intelliARMOR[/MENTION]

I just got mine today, box was in perfect condition but when I opened it up the screen protector is completely shattered. I never even got to try and install it. On the plus side it seems like I got the full adhesive version and not the dot matrix one. What are my options here? Am I just out the money?
[Google Pixel 4 XL Accessories] r29:
was told by their csr it would be about a month for the full adhesive to arrive but they will ship out the correct version to you or refund depending what you want to do. I have yet to receive my order but has been shipped out as of Friday since im in Canada will take a bit longer.
[Google Pixel 4 XL Accessories] intelliARMOR:
Sorry about the damaged shipment! Yes, just email us at support@intelliARMOR.com and we’ll take care of you. Thanks!
[Google Pixel 4 XL Accessories] intelliARMOR:
Howdy - we should have the full adhesive models in stock here within the next 10 days. They’ll be shipping out right after. Thanks!
[Google Pixel 4 XL Accessories] srimay:
I received mine yesterday, I don't have the phone yet so I put it in the drawer for later. I'll have to check for the dot pattern, I didn't notice it when I inspected for damage, the box was a little crushed, but I'll look closer at it.
[Google Pixel 4 XL Accessories] blcklab:
Guess I didn't look closely. It might be the most subtle dot matrix I have ever seen and I might not have even noticed if it wasn't mentioned here. But now that I look it has definitely has a matrix.

I will email [MENTION=6689878]intelliARMOR[/MENTION] as well. I will say the fit is spot-on so once they get TGSP full adhesive I will be happy
[Google Pixel 4 XL Accessories] 21cdb:
I just got mine yesterday, and definitely not full adhesive. Refund here I come.
[Google Pixel 4 XL Accessories] jsk23:
I'm assuming I don't have full adhesive. Because on a perfectly clean screen, near perfect placement, I have rainbow-like patterns on two spots center mid screen that I can move around because there isn't adhesive there?
[Google Pixel 4 XL Accessories] 21cdb:
Those of you who have full adhesive, is the black border obscuring part of the screen?
[Google Pixel 4 XL Accessories] drew6624:
Have emailed intelliarmor multiple time and have yet to hear back.

Twice before the product was released through the "contact us" on the website asking about dot matrix, full adhesive, if it cut off the display etc. Heard nothing.

Came across the post in this forum so ordered. Received dot matrix like most here. Have now emailed twice in the last couple of days with order number etc and again have heard nothing.

I have used intelliarmor for years (Pixel 1 & 2 XL) and is the first time I have had issue's with communication. While it has typically taken them a revision or two to get the product right communication and product support normally is great.
[Google Pixel 4 XL Accessories] dmarden:
Weird, they've been really responsive with me. Any chance it's a spam folder situation?
[Google Pixel 4 XL Accessories] drew6624:
Unfortunately no. Not sure what the issue is this time as mentioned they have always been responsive in the past. Im sure I will hear from them shortly.
[Google Pixel 4 XL Accessories] quahog_convo:
Just received mine from the preorder and I've confirmed there's a dot matrix AND it's not full adhesive. Disappointed and returning.

---------- Post added at 02:49 PM ---------- Previous post was at 02:47 PM ----------

It does. I use the edge of the screen to access a quick access app launcher and it is being affected by the border.
[Google Pixel 4 XL Accessories] wolfeyes30:
Same here. Using swiftly switch and it does interfere swiping it. Also the touches are not responding good, especially on the keyboard it is really off and sounds like that hollow noise the P2XL had. Going back to my first screen protector I had on.

Edit: Was just refunded for my purchase. It's unfortunate but they are doing the right thing. Kudos
[Google Pixel 4 XL Accessories] Tokey43074:
so I got my order in and its a dot matrix protector and not a full glue 3d glass protector. What kind of scam is this company trying to pull?

Having to email them about something so simple does not leave a great impression in my head.
[Google Pixel 4 XL Accessories] quahog_convo:
I luckily bought a 3-pack of the cheap ones I was using and they were actually full adhesive with no border. The original one I installed collected a bunch of dust during the removal, so there goes $2 down the drain because of this dang forum post. lol.
[Google Pixel 4 XL Accessories] Tokey43074:
Just got off the phone. 2-3 weeks to get what I actually ordered.

this thing better be amazing because I doubt i'll be spending my money with them again.
[Google Pixel 4 XL Accessories] quahog_convo:
I reached out via e-mail and they offered me a refund, which I appreciate, since they said the production team shipped the wrong ones. They also want to send out the full adhesive one whenever it's available, but did not have a timeframe.

So, kudos for their customer support, at least. Hopefully they take of y'all quickly, too.