yashsingh1/xdaforums huggingface dataset:
[Moto Z2 Play  Guides, News, & Discussion] Arcline:
Are you still on RETEU after that?

EDIT: I redownloaded the update and for some reason it worked well. ATM im on the moto logo waiting for bood, guess ill find that out soon enough.
[Moto Z2 Play  Guides, News, & Discussion] Ev107:
Yep, I'm still on the RETEU channel.
[Moto Z2 Play  Guides, News, & Discussion] DTTR:
Hello, I've just gave my Z2 Play to my mother.

Shall I get it back and do this?

The phone is stock untouched (no root, no unlocked bootloader - I used to do that kind of stuff with my LG phones).

That's why I'm asking: can I do this "upgrade" to Pie on a stock phone?

On my Z3 Play I forced the update same day I bought it and in doing so I lost the OTA update ability for security patches.

Later edit: I'm in Europe with reteu channel.

My wife has also a Z2 Play (we really like the MODs). But its a Chinese version on retcn channel.
[Moto Z2 Play  Guides, News, & Discussion] Ev107:
Is this generally the case when sideloading? It would suck if we no longer get security updates.
[Moto Z2 Play  Guides, News, & Discussion] kewlzter:
no that's a "unique" situation. You'll only lose updates if you root. even then (until pie) you'll still get notified of the available update(s), but not be able to install them.
[Moto Z2 Play  Guides, News, & Discussion] Ev107:
That's good to know, thanks! I'm not rooted anyway so I'm probably good then.
[Moto Z2 Play  Guides, News, & Discussion] Absxent:
hello could you help me? I wanted to install ota by the method of giving it storage permissions but it doesn't work and I tried the recovery and it tells me e / data / media / 0 cant be open no such file or directory
[Moto Z2 Play  Guides, News, & Discussion] P4v:
Hello! I have the December 2018 patch OPSS27.76-12-25-13 and I found recently the fastboot OPSS27.76-12-25-23, but the thing is; my software channel is Bwaca and this one is to the channel Retla. Can I flash it without any problem or worries?
[Moto Z2 Play  Guides, News, & Discussion] Ev107:
This trick also didn't work for me. And if I'm not mistaken, you'll need an SD card in your phone to use 'apply update from sd' in recovery. I didn't have an SD card so I used my computer with adb instead.
[Moto Z2 Play  Guides, News, & Discussion] Absxent:
in fact it is precisely my problem I have the file in both memories and does not let the update apply
[Moto Z2 Play  Guides, News, & Discussion] emcom:
Have you tried to rename it to update.zip ?

But honestly, ADB sideload is so simple... I did it and I'm happy with this phone again :)
[Moto Z2 Play  Guides, News, & Discussion] sreejithrsmulloor:
Hii can I do it in ma device..??

Because mine is retin channel..

Will it successfully update..??
[Moto Z2 Play  Guides, News, & Discussion] Absxent:
Yes but the recovery say's cant mount /sdcard

---------- Post added at 10:23 AM ---------- Previous post was at 10:21 AM ----------

I not have a pc :(
[Moto Z2 Play  Guides, News, & Discussion] kingstu:
I had the RETLA channel and didn't get the OTA so I just copied the file in the root directory of my phone and turned on storage permissions for the Motorola Update Services app. Then it found it and loaded it. It might depend on the current version of your firmware not the channel because I thought this download was the RETBR channel.
[Moto Z2 Play  Guides, News, & Discussion] gvallenas66:
Does this work for XT1710-02 it's the Verizon US Moto z2 play
[Moto Z2 Play  Guides, News, & Discussion] debrgos:
I know nothing about rooting, unlocking.My handset is moto z2 play, android version 8.0.0 with security patch June 1,2019 ,baseband version is ALBUS_INDIADSDS_CUST, software channel is retin, build number is OPSS27.76-12-25-23.

All I know is a process of updating like this: download the update zip file into sd card,then go to recovery mode,and choose the update zip file.

My question is,will this process work?I used to do so for my Nokia Lumia 520.Can anyone knowledgeable enough help this technologically backdated person?
[Moto Z2 Play  Guides, News, & Discussion] mihait:
Z2 Play RETEU - updated via system update ( after granting storage permissions).

It took about 30-40 mins to upgrade and at the end it stayed for ~ 5-10 minutes into a boot loop.

I was about to hard reset it when it exited the boot loop.

Thanks OP! The wait is finally over.
[Moto Z2 Play  Guides, News, & Discussion] debrgos:
Please let us see some screenshots of the UI
[Moto Z2 Play  Guides, News, & Discussion] DTTR:
Good to know.

All I have to do now is ask my mother to give back the phone.
[Moto Z2 Play  Guides, News, & Discussion] hans3103:
I was routed so i first installed the latest stockrom with fastboot. Then copied the file to the internal storage, give permissions to the moto update service. And then checked for a software update.....It worked without any problems. I am on a EU version -09. Now i have to root it again......
[Moto Z2 Play  Guides, News, & Discussion] mehdi682007:
finish

Excellent!!!

First you have to update to the latest Android O patch then flash through Sideload :good::good:
[Moto Z2 Play  Guides, News, & Discussion] kingstu:
Just follow my directions. Don't change the filename and no but into recovery was needed. If the update services have access to the storage it will find it, validate it and update it for you. I'm not bootloader unlocked and didn't use adb at all. That's the simplest way if you have a compatible firmware
[Moto Z2 Play  Guides, News, & Discussion] timekiller_9:
kingstu - I followed your method last night and it worked like a charm - no muss no fuss, just a clean upgrade. Thanks for that!
[Moto Z2 Play  Guides, News, & Discussion] P4v:
In my case with my Z2 Play since the first time I sideloaded android 8.0, I never received updates anymore. So maybe it isn't too much of an isolated case.
[Moto Z2 Play  Guides, News, & Discussion] kewlzter:
Perhaps, but considering the majority still receive updates, it's safe to say you, and the few others who don't are special cases.

There are many variables that could be affecting your ability. Without you applying the necessary troubleshooting effort, there is no way to know.

Considering how the software is the same for everyone, and Motorola/Lenovo didn't make a "Special phone" just for you....

It's safe to reason there there is an anomaly with either your files, method, or settings.
[Moto Z2 Play  Guides, News, & Discussion] Ev107:
Don't be so sure of that, the method of copying to root and giving permissions to the update services did nothing in my case. And I was on a 100% stock rom with the latest security update. I didn't try renaming the file so I can't comment on that, but I wish I knew that earlier.

But that said, updating through adb was also a breeze.
[Moto Z2 Play  Guides, News, & Discussion] kingstu:
I'll rephrase my comment. I don't think it'll cause any harm if you copy the file to the top level directory in the phone's storage. Depending on your firmware it will either update or do nothing. Not a risk to brick your phone
[Moto Z2 Play  Guides, News, & Discussion] ghost.deathrider:
can we use this update for the Indian version of Z2play, software channel: RETIN. Bootloader: locked. if yes, then is there any problem with the mobile network?
[Moto Z2 Play  Guides, News, & Discussion] mehdi682007:
Model XT1710-09

No bug

very very good

:good:
[Moto Z2 Play  Guides, News, & Discussion] jeremyhamilton19:
I have the xt1710-02 is there any chances to run pie
[Moto Z2 Play  Guides, News, & Discussion] kewlzter:
Does your keyboard pop up instead of numeric keypad for the lock screen?

This is the only thing driving me batty. So I'm wondering if something got messed up.
[Moto Z2 Play  Guides, News, & Discussion] mehdi682007:
No I have no such problem.

Nothing comes to my mind.:confused:

Please take a screenshot.
[Moto Z2 Play  Guides, News, & Discussion] kewlzter:
Well dang! Its now working correctly. I switched to pattern to avoid the problem so I didn't know.

I can guess that the recent gboard update fixed it.

nevermind... ?

thanks.
[Moto Z2 Play  Guides, News, & Discussion] euskalzabe:
Thanks for that comment, good to know there's no risk to doing it this way from stock. On RETUS build number OPSS27.76-12-28-20, SKU XT1710-01 and about to try it from the phone's internal storage.
[Moto Z2 Play  Guides, News, & Discussion] debrgos:
I'm on stock rom 8.0.0, software channel is retin.I am from India.My question is,if I install the blur version pie update for United States as posted here by honorable Ajay Kumar,shall I lose any network band like 4g LTE,or volte etc. ?
[Moto Z2 Play  Guides, News, & Discussion] istosevski:
Hi I have a XT1710-09 reteu...

I installed the update yesterday. (downloaded it on PC, save it on root of phone storage, gave permission to moto update app, restarted and checked for an update)

Everything went fine (I think)

Thanks for the links and instructions boss!!!

General impression: It is not designed for our phones in mind... Install only if you painfully need a change. What you have is good, maybe even better.

I don't like the new notification shade... it starts just below the "imagined" notch. (<aesthetically it irritates me even though I understand why google made it like that)

The toogle icons are hideous green. (< there is no excuse for how ugly this is to my eyes)

The clock is on the left side. (< this does not seem too big of a deal)

I don't like the new volume control (<but potentially it may grow on me)

Recent apps horizontal scrolling is not as efficient as it used to be... (<this is probably because we don't have the swipe gesture for which it was designed)

Plus I hate the showing of "no recent items" as I swipe the last card...

I don't like the new phone app... Favorites are bit smaller... I cannot swipe to go to the recent calls...

But by far the biggest problem for me is the display brightness toogle.

I don't use adaptive brightness... And my preferred brightness position was somewhere around 30-40 % on the slider...

Now I have to pull it all the way to 95% to get the same result... And I'm not even sure if the maximum brightness is the same as before...

So at the end what do I like....

To my eye it seems a bit more fluid, maybe it's the transitions.

And it's a new-ish OS... that can't hurt..

Screenshots are now a breeze...

Note for the screenshots: I use Rootless Launcher by Amir Zaidi and Rounded Corner by THSoftware and Moto One-button nav
[Moto Z2 Play  Guides, News, & Discussion] ddhernandez:
Hi. You think this is gonna work ok my phone? Thx
[Moto Z2 Play  Guides, News, & Discussion] ddhernandez:
Well, update installed. All working fine in my XT1710-06
[Moto Z2 Play  Guides, News, & Discussion] ddhernandez:
Screenshots
[Moto Z2 Play  Guides, News, & Discussion] Tommino84:
so....

seems mine doesn't like it (boot still locked, no root)

tricking the uploader --> no results

adb sideload --> fails with multiple errors, E3000 about mismatch of channel (albus vs albus_windtre), E2004: oem partition failing to recover, finally Error in sideload (status 7)

Any hint? Should I move to unlock, twrp and then push it via twrp?
[Moto Z2 Play  Guides, News, & Discussion] euskalzabe:
Tried several times via ADB, no dice. Neither the RETBR channel, the RETAIL roms from lolinet, nothing works. Model XT1710-01, stock 8.0 ROM, locked bootloader, US model.

Interestingly, the main error was that it was expecting ROM 76.12.25.23 but my device is on 76.12.28.20, which isn't even available in lolinet. I downloaded 25.23 but it wouldn't let me sideload it either, complained about the footer. Also apparently my phone is "albus_c" instead of just albus, which seems weird since I bought it directly from Motorola in the US, so, who knows.

[IMG="screenshot"]https://hosting.photobucket.com/images/jj108/euskalzabe/0/09ddb52b-ed39-40ec-bb5e-ee29ebe12794-original.jpg[/IMG]

Both Blur_Version.29.11.30.albus.retail.en.US and lolinet's RETAIL version ALBUS_RETAIL_9.0_PPS29.133-30_cid50_subsidy-DEFAULT_regulatory-DEFAULT_CFC.xml.zip failed. I guess I'll have to keep waiting for the OTA update. I'm not fastboot flashing, I don't want a bricked phone with no option-B device handy.
[Moto Z2 Play  Guides, News, & Discussion] kevoroid:
I dont have any app called "moto update app or sever" (no motorola update app for that matter) when i go to App list in settings (enabling show system app of course)! Anyone knows if i need to do something somewhere to find/enable it? I have "System Update" in Settings/System but no app to give storage permission to.
[Moto Z2 Play  Guides, News, & Discussion] thomskipsp:
Thanks for the update, confirmed working on RETEU via the procedure given.
[Moto Z2 Play  Guides, News, & Discussion] ghost.deathrider:
I installed it today via ADB sideload. Everything is working fine so far. My s/w channel is RETIN, Indian variant. vl update if I find any errors.
[Moto Z2 Play  Guides, News, & Discussion] DTTR:
Can you post (or if not allowed send by private message) screenshot of an app with white background? An empty Chrome webpage, for example.
[Moto Z2 Play  Guides, News, & Discussion] thomskipsp:
I do not understand why you want to see a screenshot?

I must say, Android 9 is indeed quite fluid and smooth.
[Moto Z2 Play  Guides, News, & Discussion] DTTR:
Because someone said something about a notch...

"I don't like the new notification shade... it starts just below the "imagined" notch"

But now... I realize that an notch would not be in fact visible on screenshots, just in photos taken of the screen with white background.

Sorry. For the inconvenience.

The fact that someone said something about a notch and the Z2 Play not having an "in screen" camera, made me believe it was a ROM for another phone model.
[Moto Z2 Play  Guides, News, & Discussion] kewlzter:
Interesting, a ROM designed for another device, that woukd/could work on the Z²P...
[Moto Z2 Play  Guides, News, & Discussion] DTTR:
I have no idea what this ROM is.

In my household there are 2 - Z2Play one with Reteu and one Chinese version.

None have received Pie.

And there's also a Z3Play on which I "did something" and installed Pie via some commands. And after that I lost the ability to receive security updates.
[Moto Z2 Play  Guides, News, & Discussion] banedukie:
Worked like a charm ? Best regards from Serbia
[Moto Z2 Play  Guides, News, & Discussion] debrgos:
I am from India and my z2play also has the sw channel retin, current version Opss27.76-12-25-23 Android 8.0.0 .Will you please tell me whether updating to this blur European version of pie will make me lose 4G signal or give any other sort of network trouble?I wish to update to pie
[Moto Z2 Play  Guides, News, & Discussion] ghost.deathrider:
I didn't face any network trouble. But I didn't check the second sim slot, I'm using only a single sim and it is working fine. Second sim slot's info is displaying in settings so no problem.
[Moto Z2 Play  Guides, News, & Discussion] debrgos:
Will someone please tell me how much rom is left after the Pie update?
[Moto Z2 Play  Guides, News, & Discussion] kingstu:
The system takes up 11GB and the dual SIM works fine with this file.
[Moto Z2 Play  Guides, News, & Discussion] masterman775:
Guys, [MENTION=7718803]ajaikumarnadar[/MENTION] instructions worked. Just have updated my dual SIM Moto Z2 Play to Pie. Seems very smooth in performance
[Moto Z2 Play  Guides, News, & Discussion] lagaf87:
Hi everybody, i'm trying to put a pie in my z2 play, but doesn't work, my bootloader is lock, i'm on albus_retail/albus8.0.0/opss27.76-12-25-23/ wheb i try to put the update on the root of internal storage or sd card and apply the instructions, it doesn't work, if i go on recovery and try with apply update from zip, doesn't work either with message :

-- couldn't mount /sdcard

-- couldn't mount /data/media/0.

E:error opening/data/media/0. no such file or directory

-- no package file selected

installation aborted.

the phone is albus xt1710-09 64gb p4

baseband m8953p_50.59.07.96r albus_emea_cust

thanks for your help and sorry for my bad english ;)
[Moto Z2 Play  Guides, News, & Discussion] euskalzabe:
Starting to get real annoyed with Moto. Pretty much every other Z and G phone has been updated. What's the dang hold up on the Z2???
[Moto Z2 Play  Guides, News, & Discussion] specialdo:
Can I install this version on moto z2 play XT1710-08 with software channel RETCN? My smartphone is dual sim.

I live in Italy, I bought this smartphone from china and update to oreo from pc, following a guide on internet.

Thanks
[Moto Z2 Play  Guides, News, & Discussion] vickfred:
How to install ?

Step 1: Place the downloaded zip in root of internal storage.

Step 2: Go to Settings => Apps & notifications => App permissions => Storage

Tick the ... in the Right-Up corner and Choose: Show system apps,

and then scroll down to find "Motorola Update Services" - give it Storage permissions.

Step 3: Reboot the phone and then check for update in settings app.
[Moto Z2 Play  Guides, News, & Discussion] euskalzabe:
Sadly that doesn't work for ALBUS_C owners. It's beyond shameless that this update has been out for 3 months, and we're still waiting. I don't care how good a deal a moto phone is at $200. As long as the next Nokia 4/5/6 that launches with Android 10 (I want project Mainline!) has USB-C (NFC is mostly a given in all these Nokia phones), I'll be getting that over any motorola. I'm done with this crap. I miss Android One.
[Moto Z2 Play  Guides, News, & Discussion] gustusdemrinongx:
Same problem.. please help..

thank you
[Moto Z2 Play  Guides, News, & Discussion] nmajin:
Hey all,

I've been trying to figure out how to get my Moto Z2 Play (albus_c) onto Android 9 or ideally Android 10. First of all, is this even possible? It looks like albus_c specifically cuts off at Android 8. If it is possible, what ROM do I need? LineageOS 15.1/17? Android 9 for albus (I can't seem to find anything specifically for albus_c)?

I happened to get my device stuck at the screen, "Your device has been unlocked and can't be trusted" at the moment. I am sure I can figure out how to get the stock Android 8 ROM, especially since I've used TWRP to backup my device before I attempted all of this.

Anyway, appreciate any assistance on this.
[Moto Z2 Play  Guides, News, & Discussion] rohithbose123:
Can i install this software without unlocking bootloader and my device is not rooted ..i am purchased this device from india my buikd no is OPSS27.76-12-25-23
[Moto Z2 Play  Guides, News, & Discussion] ajaikumarnadar:
You can install this only on device with locked bootloader.

Just follow the steps mentioned.
[Moto Z2 Play  Guides, News, & Discussion] rohithbose123:
I have some queries regarding installation of software-

1. Is it Stock Android?

2. Is this software an official update of Motorola?

3. If I install it now will i get security patch level update afterwards?

4. Will all my data be wiped out after installation(including installed apps)?

5. My phone's boot loader is locked. I have'nt unlocked it yet. Whether i can install it or not?

***( WHERE IS THE ROOT LOCATED IN INTERNAL STORAGE ? )***

-----@ajaikumarnandar
[Moto Z2 Play  Guides, News, & Discussion] rohithbose123:
Where is the root located in internal storage ..,i want to move the downloaded zip to root but i dont know where is the root
[Moto Z2 Play  Guides, News, & Discussion] The Lonely Ranger:
Just place it in the internal storage, not inside any folder.
[Moto Z2 Play  Guides, News, & Discussion] rohithbose123:
I followed all the instructions and atlast i checked system updates in setting but they shows

" Unable to check for updates at present

Pleses try again later "

What is the next step?

Please help me...
[Moto Z2 Play  Guides, News, & Discussion] rohithbose123:
( https://mirrors.lolinet.com/firmwar...ubsidy-DEFAULT_regulatory-DEFAULT_CFC.xml.zip )

Can i use this for my device XT1710-10

https://drive.google.com/uc?id=1dsytMuj2AmyczpxQqUiQG7mQ4ymOS8nW&export=download

(Blur_version.29.11.30.albus.retail.en.US.zip)file name

Is it compactable for my device
[Moto Z2 Play  Guides, News, & Discussion] Strongit:
Worked great for me, just downloaded the file and renamed it to Blur_version.29.11.30.albus.retail.en.US.zip. I'm using a Z2 play bought from Amazon on the retla channel on freedom mobile in Canada. Thanks.
[Moto Z2 Play  Guides, News, & Discussion] rohithbose123:
Its not working on my device ...what is the next step plz help me...
[Moto Z2 Play  Guides, News, & Discussion] Strongit:
I just followed the instructions on the front of the thread and it worked for me. Like I said I just needed to rename the file I downloaded and make sure it was in the root directory of my onboard storage.
[Moto Z2 Play  Guides, News, & Discussion] ajaikumarnadar:
1. Is it Stock Android?: Yes

2. Is this software an official update of Motorola?: Yes

3. If I install it now will i get security patch level update afterwards?: Yes off course

4. Will all my data be wiped out after installation(including installed apps)?: No

5. My phone's boot loader is locked. I have'nt unlocked it yet. Whether i can install it or not?

***( WHERE IS THE ROOT LOCATED IN INTERNAL STORAGE ? )***. : Yes you can install it.. you just copy paste the zip file in the internal storage.. you need not paste it into any sub directories..
[Moto Z2 Play  Guides, News, & Discussion] Zaber0903:
TWRP

I am not able to install twrp, i check device with command adb devices, device is shown but when i use fastboot flash recovery it shows waiting for any device, but device is connected.

HELP
[Moto Z2 Play  Guides, News, & Discussion] LenAsh:
As a matter of "interest", my 1710-09 won't permit the update. Recovery comes back with "expected device albus, found device albus-vf" and the current (19/6/2019 Vodafone Italy, of all things) software I'm on doesn't match the expected build. And aborts.

Pity

At some stage, I may unlock, root and then edit build.prop. If anyone can send me their "Retail" build.prop to copy the relevant fingerprint bits, please do. Or, edit the Metadata in the zip package...

I'm also curious whether there were any Security Updates after this initial build release?
[Moto Z2 Play  Guides, News, & Discussion] inaroom:
have you tried adb sideload? worked first try with mine
[Moto Z2 Play  Guides, News, & Discussion] LenAsh:
That's exactly what I did.

Because the OTA file expects a Retail version of the phone, the file verification fails.

I

could

try to edit the OTA Metadata, but that's probably too risky...
[Moto Z2 Play  Guides, News, & Discussion] AndroidManager:
I have the unlocked version (xt1710-06). Can i flash this firmware? Or is there a different firmware for me?
[Moto Z2 Play  Guides, News, & Discussion] SirKarry:
Actualización z2 play ota

Actualize un Z2 Argentina con ROM Stock con la actualización de dispositivo brasilera vía adb con la recovery original y funcionó perfectamente!
[Moto Z2 Play  Guides, News, & Discussion] mhrider:
Lurker here.....with the exact same problem. Same model/rom, tried loading both versions, and neither worked.

Were you ever able to find a soultion?
[Moto Z2 Play  Guides, News, & Discussion] ABS7:
Didn't work out

Hi, I followed the above mentioned post but could not get an update. Downloaded the file on my phone. Since there is no external card installed hence file is in internal storage.

Region - India

Software channel- retin
[Moto Z2 Play  Guides, News, & Discussion] ajaikumarnadar:
Follow this YouTube video...

https://youtu.be/xJO31p4GLmU
[Moto Z2 Play  Guides, News, & Discussion] Michaelb385:
Which Pie Stock rom can I use with XT1710-09 RETEU?
[Moto Z2 Play  Guides, News, & Discussion] Razemix:
I've just tried the OTA update (on XT1710-09 RETEU) and it worked flawlessly. The installation took about 10 minutes and the intial boot was very slow (also about 10 minutes), but I expected that. So far, it's a great experience. Dual SIM works and I'll yet to see how the battery life is. The only thing that doesn't work is the split view (two apps side by side), but I didn't use this feature that often. Also it doesn't support Project Treble, so if your aim is to install this ROM just to flash a newer GSI, you will be disappointed.

Edit: Split screen works. But you have to long-press the icon of the app in the overview. (In Oreo you could long-press anywhere.)