yashsingh1/xdaforums huggingface dataset:
[Google Pixel 4 XL Accessories] wrongway213:
[MENTION=6689878]intelliARMOR[/MENTION] is this a joke? There's literally dust and lint all over the inside and outside of the screen protector.. seemingly from the lack of packaging. It's completely unusable, and in the process of removing the dot matrix I had been using while waiting for this I shattered that one. This is unusable, I'm now without a screen protector. First picture is the INSIDE - adhesive side I am meant to apply to phon!. Second is the outside. Third is the only bit of packaging it came in - seemingly a lint trap. Please tell me this is some sort of joke. What is this?
[Google Pixel 4 XL Accessories] wrongway213:
I applied it just to see what it would look like... Even worse than what I imagined. Obviously I can't take a picture with my lovely Pixel camera of my own device.... But I do think my girlfriend's crappy Motorola camera captures just how awful this actually looks on my device. Look at this.
[Google Pixel 4 XL Accessories] intelliARMOR:
Howdy - yes, instead of waiting on packaging to finish, we shipped out the free replacements for everyone who was refunded in padded mailers. This helped us to get them out faster. Our finished inventory in retail packaging is on its way now, so we can still take care of anyone who encountered any issues here.
[Google Pixel 4 XL Accessories] intelliARMOR:
[MENTION=5964313]wrongway213[/MENTION] - ah, so sorry about the lint. Not sure how this happened to you (there wasn't link in our fullfilment office) . But send us a note and we'll get another out to you in finished retail packaging.
[Google Pixel 4 XL Accessories] wrongway213:
What kind of note?
[Google Pixel 4 XL Accessories] intelliARMOR:
Just your order number and shipping address to support@intelliARMOR.com

Thanks!
[Google Pixel 4 XL Accessories] dmarden:
It would be so much better for you if that sorta thing was communicated in advance and not a surprise.
[Google Pixel 4 XL Accessories] wrongway213:
Sent a note as requested via email, got a response, then everything went dark...
[Google Pixel 4 XL Accessories] zetsumeikuro:
Holy crap man that is really bad.. Was there no protective film underneath the screen protector when it came out of the box?
[Google Pixel 4 XL Accessories] dreamcell:
Thanks, bro.

Yes, this screen protector looks really nice, no halo, all senses work fine. I am happy about it.
[Google Pixel 4 XL Accessories] Alcolawl:
Received my replacement in the mail today. Install was a breeze with the included tray. Much better experience than last time around.
[Google Pixel 4 XL Accessories] drew6624:
Looks just like the intelli one. Feel like these are all mad in the same place and companies just resell them.
[Google Pixel 4 XL Accessories] wrongway213:
There was film... but nothing was secure at all... and there wasn't a box. It was all loose in the shipping envelope.
[Google Pixel 4 XL Accessories] zetsumeikuro:
Those look very similar to the ESR protectors from Amazon. Only difference is the soli cutout on this one goes to the earpiece.

Damn, makes me wonder what they were thinking (or just not thinking) when they crammed everything into a padded envelope and hoped everything would work out. Hopefully Intelli finally gets it right for you this time around. I'm still waititing for my replacements and hopefully won't experience the same thing.
[Google Pixel 4 XL Accessories] ilal2ielli:
Sorry to hear your screen protector dust protector wasn't applied properly or that it loosened enough in shipping that there was dust all over yours.

I just put my replacement on and it was shipped to me the same way, but is pristine on the phone. On phone feel is excellent and I like this protector better than the Ozero brand one I was using before.

The slight rainbow edge effect due the Ozero being sized just slightly smaller than the display wasn't horrible, but it's better on my eyes to have the black edge on the intelliGLASS, even if it does cut the screen off ever so slightly.
[Google Pixel 4 XL Accessories] blcklab:
Just got my replacement. I'm not sure how the situation happened in the first place and nevertheless they made it correct. I think they shipped them out in loose packaging to expedite things.

So far I'm happy with the full adhesive product. Easy to apply with the tray. So far nice feel to the screen. We'll see how the coating is over the next few weeks.

Email response is good from intelliglass. Fast actually also they could be out in front of it instead of me needing to email them for a shipping notice. But my replacement for the dot matrix did arrive today.

It's really hard to find TGSP that fit these curved screen displays. So far I'm happy despite the initial mess up with a dot matrix

My guess is these companies and factories produce a variety of products and they probably have both the dot matrix as well as the full adhesive under different brand names

Oh yeah. Spigen case friendly
[Google Pixel 4 XL Accessories] zrepiV:
If I purchase one of these now, will they be the new version?
[Google Pixel 4 XL Accessories] zetsumeikuro:
Received my replacements today and everything seems to be okay despite not coming in the retail kit. They upgraded the film that's stuck on the back to a hard plastic vs a flimsy plastic. The protectors were shipped in a small padded mailer and thankfully everything seems okay despite not being mailed in the retail packaging. The top of the mailer had a small rip in it and that worried me a bit. I don't notice any dust/debris under the protectors so USPS didn't man handle them hard enough to have the back peel off and get dust underneath. https://imgur.com/a/pDRsTvw here's some images for those that want to see how it came and how the updated revision looks like. Will update later if there are any issues or not after application.
[Google Pixel 4 XL Accessories] obk88:
on amazon the image is of the older version and not the version that looks like the one you have installed

https://www.amazon.com/DDJ-Protecto...4+screen+protector&qid=1575759104&sr=8-3&th=1

did you order the same one?

---------- Post added at 06:20 PM ---------- Previous post was at 06:01 PM ----------

is it a perfect fit? nothing being covered by the black side bezel?
[Google Pixel 4 XL Accessories] raphytaffy:
Placed an order on 11/29 and received the dot matrix version. It looks like these are still shipping out. The instructions also referenced the install tray, but mine came without one.
[Google Pixel 4 XL Accessories] ceelos218:
I sent you guys an email if you can kindly respond back email: cee.los218@gmail.com
[Google Pixel 4 XL Accessories] blcklab:
As far as I can tell
[Google Pixel 4 XL Accessories] zetsumeikuro:
An update to my post yesterday in regards to the replacement I received without the retail packaging. Like the other gentleman even with a dust free area and diligence with dust removal it did not matter. I had 3 and so far I've tried 2 and both had dust underneath it already. Even sliding tape underneath the protector didn't do anything for the first one and I gave up.The second protector after fidgeting for 20 + minutes it finally looks acceptable and I shouldn't have to do this. I would of rather waited extra time to have retail packaged units sent to me so they stay secure and dust free during transit vs having them crammed into an envelope and possibly lifted during transit and getting debris stuck. I have posted the picture here of the first one with debris that I couldn't remove even with tape, the second one after I removed all the debris. I haven't even bothered with the third one and will send an email out and ask for replacements. On a positive note the tray makes the installation a breeze and lines it up perfectly, the dust removal stickers are nice and big and don't leave residue on your screen. The protector itself is solid and the oleophobic coating seems good when compared to the dot matrix version. Also, when comparing it to the ESR pressing down on the upper corners of the protectors produces no clacking noises since they are firmly adhered to the screen and have enough adhesive all the way through. No worries about cases so far every case I use there's no issues, in the image I am using the Otterbox Symmetry. It also works fine with the fabric case, the Belroy leather case, the tech 21 evo check, the ringke fusion and the caseology skyfall. I have attached some new images below. Good luck to everyone else that is receiving their protectors without the retail packaging.
[Google Pixel 4 XL Accessories] drew6624:
disappointed cut off part of the screen similar to the ESR go to xda on your phone and you can tell.

Coating is similar to ESR though I may give the nod to the ESR.

1 of 2 also had a ton of dust and debris underneath. Very frustrating as I removed both ESR protectors on the 2 x 4xl's in the house to use these so now have 1 phone with no protector,

Pro's for intelli I like the extra cut outs, though would prefer one also for the front camera. (Dust makes it's way under the glass. It also does not have the clear/white outline all around the screen like the ESR.

Intelliarmor please send another my way once there is real retail packaging.
[Google Pixel 4 XL Accessories] fossiltkm:
Wow man, these look really good!
[Google Pixel 4 XL Accessories] SquallLHeart:
got the replacement the other day and install was great. clean and bubble free.

however, without the cutout on the front camera... and whatever tiny gap I'm getting with the cutouts on either side of it.. dust has been creeping in and under the glass right in front of the front camera.

unfortunate flaw.. ?
[Google Pixel 4 XL Accessories] ilal2ielli:
I just noticed that today.

I don't use my front camera though, so it doesn't matter to me.
[Google Pixel 4 XL Accessories] zetsumeikuro:
That's strange for that to happen with the full adhesive version. I could see it happening to the dot matrix version though since it's just border adhesive on the black borders. Could you take a picture of it please?
[Google Pixel 4 XL Accessories] obk88:
Thank You!
[Google Pixel 4 XL Accessories] Juzman:
Do people still use screen protectors?

Haven't had one since I had a Pixel 2, just got my 4 and still don't see the need for one.
[Google Pixel 4 XL Accessories] fivefour:
281 posts of people using one, so yeah [emoji2957]
[Google Pixel 4 XL Accessories] Juzman:
Haha, yeah I guess. After seeing all the posts about dust and issues I'm glad I've not used one in years. :laugh:
[Google Pixel 4 XL Accessories] ceelos218:
Phones screens break.. and these could possible help from that
[Google Pixel 4 XL Accessories] SquallLHeart:
yea.. thought so too..

but if I even simply blow into that area, air is definitely flowing because it fogs up the inside of the glass in front of the camera.

did they forget to put adhesive where the front camera is? that's my guess... still.. very bothersome.

I'll have to find another camera to take a photo of that since my device is usually my primary camera.. heh..
[Google Pixel 4 XL Accessories] zetsumeikuro:
Even if they didn't put adhesive on the camera portion which I don't think is the case but I can check later on the first one I took off. There should be enough adhesive on the black border to prevent dust from coming in. There have been multiple reports including myself that have received new protectors without the retail packaging have dust be under the protector thanks to poor packaging during transit. I sent Inteliarmor them an email and pictures but still no response from them yet.
[Google Pixel 4 XL Accessories] SquallLHeart:
well, it wasn't from poor packaging.. it was dust free under the camera when i installed it.. and i would also assume there would've been adhesive around the border to seal it in... but unfortunately not the case for mine.

definitely getting dust under there after the install.
[Google Pixel 4 XL Accessories] zetsumeikuro:
I checked the bad protector I had and indeed there is adhesive around the cutout for the front facing camera. There is no adhesive on the front facing camera cutout which is fine. Maybe indeed you do have a defective one and there wasn't enough adhesive around it and some dust manage to sneak its way in.

---------- Post added at 04:59 PM ---------- Previous post was at 04:56 PM ----------

I have emailed intelliARMOR with all the photos about 2 days ago and still haven't gotten a response. [MENTION=6689878]intelliARMOR[/MENTION] Please take notice to posts 253, 254, 275 and 276 which have reports of people having debris under their protectors. What will be done to rectify this situation for those of us that received replacements with debris in them? Please advise, thank you.
[Google Pixel 4 XL Accessories] intelliARMOR:
Hi All - our first round of replacements were rushed out without packaging. No sure if this somehow contributed to the debris problem. We’re finally back on track and fully stocked with our full adhesive models that are in our retail packaging. If you have a problem with debris just let us know and we’ll help you out.
[Google Pixel 4 XL Accessories] zetsumeikuro:
Greetings,

I have sent out an email 2 days ago including all the images that I posted on here. Should I send it out again? Thanks.
[Google Pixel 4 XL Accessories] intelliARMOR:
Not sure why they haven’t responded to you yet! Just sent you a DM.
[Google Pixel 4 XL Accessories] zetsumeikuro:
Responded. Thanks for the help!
[Google Pixel 4 XL Accessories] raphytaffy:
[MENTION=6689878]intelliARMOR[/MENTION] placed an order on 11/29 and still received the dot matrix instead of the full adhesive. What's the best way to correct my order?
[Google Pixel 4 XL Accessories] 100kaa:
Hi there, are those really good? I should pay extra 12$ for shipping, so with discount it has prise 22$. Does it pays of?
[Google Pixel 4 XL Accessories] ceelos218:
use the pixel code for half off.. 10 plus 5 priority shipping..
[Google Pixel 4 XL Accessories] 100kaa:
what does 10 plus 5 means? But it not the price that troubles me, is this really good protection. I dont have experience with this :D

I can give 20€ once but, but not every month one to buy. :/
[Google Pixel 4 XL Accessories] obk88:
whats the final verdict on these? are they worth the money? is the screen fully visible? or the side black bezels cover the screen a bit?

any insight would be appreciated ?
[Google Pixel 4 XL Accessories] intelliARMOR:
Howdy - just send us a note at support@intelliARMOR.com and we’ll take care of you.
[Google Pixel 4 XL Accessories] SquallLHeart:
Your bad new version you mean? Yea, it's not a cutout, but a window instead. It seems yes, there wasn't enough adhesive or something and the leak is coming from the far left Face Unlock IR camera cutout.

I can simply blow air into that area and it'll fog up the front camera window from inside.. so there's definitely no seal around the front camera window.

I think I would probably prefer either a cutout or have adhesive in that area.. There's a definite air gap the way it is now and unless it's sealed around properly.. others may experience the same problem I am currently having.

[MENTION=6689878]intelliARMOR[/MENTION], i just sent an email with regards to that, but currently unable to provide photos at the moment.
[Google Pixel 4 XL Accessories] zetsumeikuro:
Correct, I had a fautly protector two of them that had dust underneath which was probably picked up during transit or manufacturing unfotunately. Also the upper right corner seems to be lacking oleophobic coating beacuse it feels like plastic and you see the smudges in the area from me just running my finger over it and it looks white compared to the rest of the dispaly. Also, looks like there's the same issue with mine I went and blew some air in from both sides and it fogged up. Also, after blowing into it I do see some dust made its way inside RIP. Hopefully they haven't sent out replacement's for those defective protectors if the same thing will happen with the front facing camera compartment and they end up making another revision or something. These protectors are turning out to be a major disappointment even with intlliarmor's excellent customer service. I linked the issue here. Can see the spec of debris that made its way in and the fog in the other two. [MENTION=6689878]intelliARMOR[/MENTION] I'm not sure if this is issue is widespread and we just got some faulty protectors or if this is widespread and some aren't ware of it. If it is a widespread issue would another revision need to be made for the protector? Thanks. Edit: Got an email response from support and it seems like they plan on reverting and I'm waiting for an ETA.
[Google Pixel 4 XL Accessories] wrongway213:
[MENTION=6689878]intelliARMOR[/MENTION] please do tell those of us waiting on replacements how this will affect us. I definitely wanna make 1000% sure not to ruin another working screen protector to put on a faulty one. I'd much rather wait longer and I'm sure most agree. Thank you.
[Google Pixel 4 XL Accessories] dsmitty166:
I'm starting to see the same issues with dust under the camera [MENTION=6689878]intelliARMOR[/MENTION].

Otherwise great
[Google Pixel 4 XL Accessories] intelliARMOR:
Hi All - Yes, we just got all the full adhesive models out. For the sensors, our testing showed there was some issues when we covered them with full glass & adhesive (some stopped working). Once we get some feedback on our final full adhesive models that just shipped, we will for sure circle back to make any additional improvements we can. Of course as always, we'll take care of anyone who has an issue with any of our products.
[Google Pixel 4 XL Accessories] intelliARMOR:
Having the camera covered is definitely something we can do in the future.
[Google Pixel 4 XL Accessories] dsmitty166:
I think the issues is that the camera is currently covered but somehow dust gets under the glass above the camera.
[Google Pixel 4 XL Accessories] intelliARMOR:
Ah - yes, that is a different issue. Okay, we'll start looking into fixes.
[Google Pixel 4 XL Accessories] wrongway213:
Can you please wait to ship until this is fixed? Seems more efficient than sending two times
[Google Pixel 4 XL Accessories] zetsumeikuro:
The only fixes possible would be to put adhesive over the FFC so there's no possibility of dust/debris to get inside. That or you guys put a cut out for the front facing camera as well. One giant oval cutout for the FFC and the sensor next to it would do the trick probably if you guys choose not to add adhesive. I too would hope that additional replacements aren't shipped out until this matter is resolved. Thank you.
[Google Pixel 4 XL Accessories] thacounty:
Uncover the camera. This protector is the closest to being perfect. If you leave the camera uncovered it will stop the dust problem because then it can be wiped off.
[Google Pixel 4 XL Accessories] Tokey43074:
for the price of this protector I had higher hopes. just too many issues for the price. I can get the same quality in a two pack for $10.

I will live with the dust until it gets too bad and go back to my cheap screen protector.

I sure as heck wont order from these guys again.
[Google Pixel 4 XL Accessories] zetsumeikuro:
Got a response from them and they're apparently still mailing out the current full adhesive for usage in the meantime while they "look into it". One can hope they're actually looking into revising/improving the protector vs settling with this current version.
[Google Pixel 4 XL Accessories] wrongway213:
Yeah I'm trying to be clear because I've had two come so far and both have been messed up:

[MENTION=6689878]intelliARMOR[/MENTION] myself and many others would like you to look into it before mailing replacements out - not after. I don't want to need another replacement for the next one - I want the next one to be right. I think everyone feels this way at this point.
[Google Pixel 4 XL Accessories] wrongway213:
[MENTION=6689878]intelliARMOR[/MENTION] really hoping you guys get/reply to this before sending out a replacement from another seemingly bad batch. I'd rather wait than be disappointed.
[Google Pixel 4 XL Accessories] intelliARMOR:
Howdy -

I've confirmed with our engineer we can open up the area over the camera as well, this will prevent any excess dust from getting behind the screen protector. Another option would be to open up the entire area where the face unlock camera, front camera, and proximity sensors are. Would you prefer individual cutouts for each sensor / camera, or one larger cutout?

Thanks!
[Google Pixel 4 XL Accessories] wrongway213:
Precise and individual cutouts would be my preference, but if that's not possible I'd take a full cutout over possible sensor or dust. issues. If it is possible - cutouts would be perfect in my personal opinion.
[Google Pixel 4 XL Accessories] obk88:
Precise and individual cutouts for me as well
[Google Pixel 4 XL Accessories] DarwinJ94:
I received the replacement and it's full adhesive but unfortunately after installation it has so many bubbles and the touch response it's just awful for me. The dot matrix was way better in this area. Also for some reason using a case with this new version makes the screen protector pop off from the corners with the previous one this didn't happen. Hope to receive a better version soon. I've sent an email [MENTION=6689878]intelliARMOR[/MENTION]
[Google Pixel 4 XL Accessories] zetsumeikuro:
I definitely would prefer individual cut outs vs one large cutout. I would see three options and I'm not sure of the complexity of each when it comes to your guys' manufacturing process. #1) Just add a cutout for the front facing camera, which would mean 3 small cutouts on the left #2) Make one large cutout on the left probably not as aesthetically pleasing. #3.) Make a smaller cutout for the front facing camera + sensor on the left so there will be one larger cut out + one small cutout. #1 and #3 probably are the best options and hopefully they're not too complicated options. Thank you.
[Google Pixel 4 XL Accessories] uicnren:
[MENTION=6689878]intelliARMOR[/MENTION] individual cutouts is my preference as well.

I have the same issue with the full adhesive screens that were shipped out without packaging. Lots of debris under the screen, though I was able to clean most of it off, there are still a few small bubbles.
[Google Pixel 4 XL Accessories] wrongway213:
[MENTION=6689878]intelliARMOR[/MENTION]

So I'm not really sure what I'm supposed to do in this situation. I'm definitely done acting like I'm not mad. I got notification that mine has shipped. I wanted to avoid this happening when I realized people were still having issues with the revised models. I've tagged you several times to try to reiterate this sentiment - I don't want another model with issues. You guys right now are asking users in the thread how we want you to deal with the issue with the camera cutout. I don't know what to do other than repeatedly tagging until you answer [MENTION=6689878]intelliARMOR[/MENTION]

As I have said multiple times - I do not want another faulty protector. I want you to ship my protector when this camera issue is fixed. I have said that in this thread numerous times, but another protector was shipped anyways. What do I do to remedy this [MENTION=6689878]intelliARMOR[/MENTION]? I'm having to tag you guys every several days at this point. I don't want another defective protector. Is it in your ability to send out a protector when you actually get this latest mess with the camera sorted? Or am I going to have to unbox, apply, send pictures, etc. again with this protector that I already know to have faults? Because that's something I don't want to do. That's why I've been tagging you numerous times. Please stop this protector I have asked you not to ship from shipping, and please send me the model with the cutouts fixed - IN RETAIL PACKAGING AND NOT LOOSE IN AN ENVELOPE - when you have fixed the issue. Can you please do that for me [MENTION=6689878]intelliARMOR[/MENTION]?
[Google Pixel 4 XL Accessories] dmarden:
Sadly, the person / people responsible for their forum presence are great... but that's the end of it. After the same headaches on every Pixel device, I'll just not be buying from these guys again.