yashsingh1/xdaforums huggingface dataset:
[ASUS ROG Phone II Questions & Answers] xxBrun0xx:
The more I see the more I'm starting to think hardware is identical between CN and WW versions have identical hardware (except a few radios) and there are a bunch of things (like volte and wifi calling) that Asus can enable via software. I'm guessing the Asus team shifted focus to Android 10 before all the features and bugs got fixed on 9.

Pretty impressive how many features they crammed in and how stable everything is. I have no idea how updates will be, but the software that is here is excellent with a few minor exceptions (work profiles are buggy, assistant studders in Android auto, gestures randomly stop working after 1-2 days, screen off gestures don't let you toggle flashlight, turning off work profile turns Bluetooth off, probably other things I'm missing).

Navigation gestures are great, screen off gestures are super customizable, battery is unbelievable, speakers are unbelievable, camera is just as good as OnePlus 7 pro (although that's very subjective), screen is gorgeous, no curved edges means you can use tempered glass screen protectors, etc. I'm really enjoying mine!
[ASUS ROG Phone II Questions & Answers] ZeroKool76:
So, lemme get this straight,they put 3 or 4 wifi antennas in there, but it doesn't have vowifi? RIP rog
[ASUS ROG Phone II Questions & Answers] ZeroKool76:
I can understand, to an extent. You have to make concessions somewhere, but it's little things like that that are going to keep the average user from buying this. That and the lack of band 71 and voLTE. That's why there will never be any custom support for this. Gamers don't code, android enthusiast's do. And an android enthusiast isn't going to buy such a restrictive device.
[ASUS ROG Phone II Questions & Answers] Ravippe:
There seems to be a WIfi option, but it says not provisioned, can you tell us which carrier you are using?
[ASUS ROG Phone II Questions & Answers] Cellendril:
I can understand no Band 71 to a degree - but then my Razer Phone 2 has it. VoLTE and VoWiFi - esp the latter - make no sense here. Gamers will want to be on WiFi, and most users of this phone will be urban, where signal may suffer indoors. Just odd decision.
[ASUS ROG Phone II Questions & Answers] cyagl643:
Any one has the international version? Is it the same no wifi calling enabled?
[ASUS ROG Phone II Questions & Answers] Ravippe:
Had a chat with Asus.. Abour WI fi and voLTE I uploaded the screens shot someone posted with the options greyed out. they say it supports WI calling if ur carrier supports it. VoLTE they were unsure.

ASUS Online Customer Service

Agent Fabian N. has joined the chat.

To ensure the satisfaction of your experience and improve upon the quality of service we provide, ASUS would like to collect your phone number, mobile phone number, and email address in order to contact you once your service has been completed.

Hello!

Please give me a moment while I review your inquiry.

Ok

Thank you for contacting ASUS Technical Support Ravi, my name is Fabian. I am seeing that you're inquiring about Rog 2 Asus phone , Is that correct ?

There is some concern from us at xda developers that the new rog 2 USA version does not support voLTE or WI fi calling on any US carrier

Yes

Some of us want to buy, and we would like to help clear confusion

4zfSyaG_d.jpg

62.1 KBUploadSuccess

Download

I am not aware of that Ravi, once the service provider supports the WIFI calling then the ROG phone will support it.

According to that screens shot and our team that have some it doesn't

It's like it's locked, this was the same with the rog 1 a year ago

Just a moment please.

This is where everyone is pulling out their hair

Have you contacted your service provider as it related to this?

Yes all provisions there

Old phones work with voLTE and wifi calling

You see our concern, Asus has a flagship beast phone which we want to buy, but it lacks something as big as that

I am seeing where the device has this function and I am not sure why you are not getting that feature.

Where are you able to confirm this from my screen shot or do you have a manual for the rog usa version could you send us tech data on wifi calling or voLTE

Because it's listed* ?, greyed out could mean firmware won't enable it also

Just a moment please.

This is lots of people

I would not have any official documents on the Rog 2 because I am pulling from internal documents, as you can see in this link below We don’t currently provide a software utility or drivers for this model.

https://www.asus.com/supportonly/ROG Phone II (ZS660KL)/HelpDesk_Download/

OK thanks for doing your best I know it's new

So WI fi calling is supported, what about voLTE

In ur documents

We will try to then figure it out with our carriers

If it doesn't say it's ok

Thank you for your interest in the speculation surrounding ASUS but at this time I cannot say about the voLTE.

OK good enough

Thank u much from xda developers

You're most welcome Ravi.

Have your self a great day.
[ASUS ROG Phone II Questions & Answers] Cellendril:
If you notice in my screenshots that on the Razer Phone 2, those options are enabled. My carrier and account supports it - the phone does not. It's really aggravating as the haptics, ergonomics, screen bypass the Razer Phone 2 and rival or bypass the iPhone XS.

Edit: Should mention this is a T-Mobile SIM.
[ASUS ROG Phone II Questions & Answers] Rashad83:
Hi, in regards of voLTE. I can assure you that at least on the CN rom the feature is supported and I am currently enjoying it. I have attached a screenshot of the network if you look under the 4G icon on the status bar there are two letters "HD" I don't think any user in this forum has this from what I have seen. If your phone carrier supports voLTE, I don't see why you wouldn't see it. I have the original ROG phone and that phone had voLTE support too. But the letters are different because that phone is on Android Oreo if I am not mistaken it showed "voLTE logo" instead of "HD".

Anyway from my previous experience with ASUS voLTE works okey in Asian markets but not so outside most likely because of network issues.
[ASUS ROG Phone II Questions & Answers] Cellendril:
Hmmm. I read somewhere - can not recall! - that the North America market gets hosed while China and India are fine.

Do you have VoWiFi?
[ASUS ROG Phone II Questions & Answers] cyagl643:
I spoke with someone from ASUS as well and they assuredly told me the NA version like the Zenfone's do not have support for wifi calling and VoLTE
[ASUS ROG Phone II Questions & Answers] Rashad83:
VoWifi that I don't have or I don't see the setting in the wifi settings menu, there is only wifi direct which is a different thing. But since voLTE is supported maybe voWIFI is supported too but not activated, we will have to check the code to know i guess!
[ASUS ROG Phone II Questions & Answers] Cellendril:
Posts like this on Reddit don't make me hopeful. Sounds like Asus does not enable VoLTE and VoWiFi on their North America releases. Why is that?
[ASUS ROG Phone II Questions & Answers] resident0915:
Because the American carriers charge the phone manufacturers money to work with wifi calling and volte. So even though support is there in the OS, it won't work because Asus won't pay the carriers the $250k or whatever it is nowadays because sales volume is too small in North America.
[ASUS ROG Phone II Questions & Answers] Ravippe:
Sounds like Asus is making global Models, for USA and Europe, everywhere else, point is to sell as many as possible, we in the USA seem to be the only ones that charge manufacturers. So Asus is like well we have a thousand phones why not sell them to USA. They work, but not completely, and they know this, it's deceptive marketing to even sell to. USA without a disclaimer.

WE HAVE PROOF BECAUSE OF. RASHAD83 POST saying he got. VoLTE or. Wifi calling, cause in Asia they don't need provisioning or they do it. Differently so it never affects customers.

So in a nut shell, the phones support it, but cause the carriers didn't update their computers with the imei numbers which ASUS needs to do, they will. Claim its the carriers fault, and the carrier will say call ASUS for filling out aprovision form and a check for 250k lol, of course they are not attorneys so they don't know this... Investigation complete guys....
[ASUS ROG Phone II Questions & Answers] cyagl643:
Question if I bought the phone from India let's say and it had Wifi calling as a function. Wouldn't I be able to use wifi calling then with Verizon. Because I spoke to a rep from Verizon who told me as long as the phone has the software for it, then it should work. Obv the north american version doesn't have it built in, so it wouldn't. Does anyone know if the European one does?
[ASUS ROG Phone II Questions & Answers] Ravippe:
Well from what I understand the statement they made is actually correct, if it has the software, but that means they filed the provision form to get it authorized, kinda a deceptive way to say it. Now from what I was able to dig up here at work for the past 8 hours was china has a separate model that has less bands, the Indian version will be the same global one as Europe and USA.... just India has less ram or hard disk capacity because we got cheapos there, I know I'm Indian. Everything else is the same thus global. Now if Anush Patel in India is able to enjoy wifi calling and voLTE its because his carrier does not require authorization for compatibility or they somehow do it differently on that country. If John Smith in USA puts in his Verizon sim or att sim it will probably work and you will get data, but the other features won't work because the network carrier has no option for Asus rog 2 because it was never authorized, so the OPERATOR AT verizon or att can enable the options but it won't work. Verizon in particular doesn't have all the bands and from a YouTube video on the rog 1 someguy said he couldn't make calls or txt unless he told the company to allow it as a cdmaless option. I don't think they do that anymore, but I saw the video and it works. But that was rog 1. My guess Verizon might get data but no calls or txt at all. AND DATA might be iffy. But don't buy it if your using Verizon that much I know right now because that's what I have. If you really want a phone wait till Jan 2020 for the oneplus 7t McLaren that's authorized with Verizon that's the rumor leak. It doesn't have a 120hz screen but 90hz, but it's a lot slimmer and still has most of the stuff you want. 855 plus snapdragon processor etc.

Again though this is speculation, we need to try it first gonna wait for real posts
[ASUS ROG Phone II Questions & Answers] Cellendril:
Makes sense. Kinda amazing to me that Razer paid for certification for carriers as cheap as they are (no LDAC or aptX).

I don't think the OnePlus will have front firing speakers. There's a compromise every way you turn!
[ASUS ROG Phone II Questions & Answers] Cellendril:
T-Mobile and AT&T do not recognize the IMEI.

I wonder if there is any way to push this.
[ASUS ROG Phone II Questions & Answers] Mr_Mooncatt:
I'm sure I already know what the outcome would be, but did you try on Verizon? Lol
[ASUS ROG Phone II Questions & Answers] Cellendril:
[IMG="VoLTE and VoWiFi is no go in the USA."]https://i.imgur.com/wGtsVSK.png[/IMG]
[ASUS ROG Phone II Questions & Answers] cyagl643:
Right so what if you bought the India version to use it in the states? Wouldn't it work then?
[ASUS ROG Phone II Questions & Answers] Cellendril:
I bet it would! However, everyone I know in India is thru work, and I feel asking them to buy and send something to me would be quite the imposition.
[ASUS ROG Phone II Questions & Answers] cyagl643:
Well I think this settled my answer

So spoke to ASUS as screenshotted and seems like the 1TB phone coming out later may include it, as he hinted. Also yeah he told me it wouldn't work
[ASUS ROG Phone II Questions & Answers] Ravippe:
Nice hahaha he could mean future other phones but I'm hoping he is hinting at 1tb model, but following the logic, why would they let most of their phone sales not have it on the cheaper model and only a few crazy people who wanna buy the 1tb version have it? Its not a hardware issue, at least I'm don't think so, unless logic says they will release it on the new model, as a firmware update And at the same time update all the other ones.... This will give them some time to see how sales are and complaints.
[ASUS ROG Phone II Questions & Answers] Cellendril:
Enabling the feature on the 1TB phone only wouldn't exactly endear them to their users...
[ASUS ROG Phone II Questions & Answers] docfong:
Verizon is the last carrier this phone will work correctly on. Wifi calling on them won't even work unless you have a Verizon ROM on the device lol.

Also, don't even bother calling Verizon and asking. The employees there know less then we do about a device unless they sell it directly and even then the documents they have are no better than what you would find on the internet.
[ASUS ROG Phone II Questions & Answers] cyagl643:
Again you seem certain but Ive asked an online rep and he was pretty certain that it would work as a cdma-less phone ala oneplus 6. It has all the verizon lte bands
[ASUS ROG Phone II Questions & Answers] Ravippe:
I think there is some merit to Verizon working, the reason they say it's not supported is because full CDMA support but Verizon is gonna stop that very soon, my bands at work and at home are all lte bands 2 13 and 66 all the time every day. IF YOU tell Verizon to setup as cdmaless option Google it I'd you don't understand, it may work. I'm surprised that you found a rep that knew what that was lol. But over all, WI fi and voLTE might be an issue so for me, it's not worth all the Hassel in the long run
[ASUS ROG Phone II Questions & Answers] docfong:
It might work for voice and text with them if you get lucky but it is definitely not going to work for VoWiFi. Whatever they told you it was pure speculation and the rep on the phone telling you what you wanted to hear so you would leave them a good customer service survey.
[ASUS ROG Phone II Questions & Answers] cyagl643:
The phone itself doesn't support wifi calling anyway. Im talking strictly about voice/data
[ASUS ROG Phone II Questions & Answers] docfong:
I am not sure how that is relevant to the topic.

I was asking if Wifi calling worked on the ROG 2 phone with T-Mobile as the carrier.

Your feedback about Verizon compatibility might be more useful in a different thread.
[ASUS ROG Phone II Questions & Answers] Ravippe:
Sorry about that we both got carried away with Verizon stuff your absolutely right, from what we tested t-mobile on Asus 2 USA version no WI fi or voLTE, haven't tried att yet. The options are there but greyed out.
[ASUS ROG Phone II Questions & Answers] docfong:
This is what I was afraid of. I should of known better since the ROG 1 was the same way. Looks like it's going back and I'll probably be going the pixel 4 route. At least we know for sure that will support both on all carriers.
[ASUS ROG Phone II Questions & Answers] docfong:
Got the device today and as expected I see nothing in the settings about VoLTE or VoWiFi at all, its not even there and greyed out. Other than that the phone is awesome! I guess I'll give it a week and decide if I can live with it as is or return it to Asus.
[ASUS ROG Phone II Questions & Answers] ram4ufriends:
Asus charges 15% restocking fee if you return opened phone, right?
[ASUS ROG Phone II Questions & Answers] Cellendril:
Well, considering they told me it was compatible and VoLTE would work over email... Gonna hold them accountable for that 15%. Really tho, I'm hoping they either flip the bits or the Ultimate edition is good to go.
[ASUS ROG Phone II Questions & Answers] AVJ1221:
Imperfect Workaround

Hey bud, I had to dial *#*#4636#*#* to see volte provisioning greyed out. I'm hoping a future rom update will rectify it. In the meantime, I am using my verizon data on it with no problem but voice and text do not work. For that, I am using the app Textnow which allows me to make free phone calls and text through my data connection. The app provides you with a phone number and I had verizon forward all my calls to that number. It's not perfect but it allows me to use the phone on the Verizon network. This is only viable because I have unlimited data. The phone is just too damn good for me to send back.
[ASUS ROG Phone II Questions & Answers] cyagl643:
Why don't you call Verizon and set it up as a CDMA-less phone?
[ASUS ROG Phone II Questions & Answers] Rashad83:
For those wanting to know about voLTE and voWifi status.

Dial *#*#4636#*#*, go to IMS Service Status in the top right settings menu.
[ASUS ROG Phone II Questions & Answers] mastaful:
Edit: nevermind
[ASUS ROG Phone II Questions & Answers] ram4ufriends:
So VoLTE working for you? I heard VoLTE and WiFi calling doesn't work on this phone
[ASUS ROG Phone II Questions & Answers] docfong:
They are on China Mobile in China I assume
[ASUS ROG Phone II Questions & Answers] suzook:
Theres probably a secret menu or something to enable it. On the xiaomi mix 3, we had to dial a sequence in the dialer to disable the volte check. Once done volte worked. There were no options in settings, but it just worked. If volte does not work, i will unfortunately have to pass on this phone. Not sure WTF asus would sell a us version, yet its not 100% working.
[ASUS ROG Phone II Questions & Answers] Mr_Mooncatt:
Veeeery interesting, and I was hoping for a work around like this. Two questions, though.

1) Would you say network reliability and usability is the same (or close to it) as a true Verizon phone using this method?

2) Any idea how much data calls and texts use through that app? I don't make a ton of calls, but I'm not on an unlimited plan. I usually have 14 GB/mo, plus a little carryover. I do also have safe mode that throttles my speed if I go over, so knowing actual bandwidth for the calls would be helpful too if you know it. Switching to an unlimited plan would make my price go up about $50/mo, so not really worth it for me.
[ASUS ROG Phone II Questions & Answers] AVJ1221:
So far call quality is ok. I wouldn't say it's as good as Verizon's service. If you're not moving a lot in an area with good service than the calls are decent. While driving, it's about 50/50. People on the other end hear delays from my end. One other issue is having pandora playing while making a call. For some reason the sound cuts out completely. You can't hear anyone and they can't hear you. Pausing the music prior to calling seems to work. For an average of 30 mins to an hour use everyday, here is a picture of my data usage.

View attachment 4829449
[ASUS ROG Phone II Questions & Answers] Mr_Mooncatt:
Thanks for the update, and that amount of data use is more than tolerable. I think I may have to look for a better VoIP service, though. I drive for a living, so calls on the move and Pandora use are often happening. Lol
[ASUS ROG Phone II Questions & Answers] dennis96411:
VoLTE is almost definitely enableable if you can root and change some flags in system properties. VoWiFi, on the other hand, requires a carrier-specific profile to be present on the device in order to connect to your carrier's gateway. I know ZenFone 6 got both enabled on T-Mobile if you flashed LineageOS.
[ASUS ROG Phone II Questions & Answers] Cellendril:
If you flash LineageOS, do apps like Google Pay still work? Wildvine DRM?
[ASUS ROG Phone II Questions & Answers] AVJ1221:
??

---------- Post added at 01:04 PM ---------- Previous post was at 01:02 PM ----------

​

Sounds good bud. Please let me know if you come up with something more reliable till a more permanent fix has been found.
[ASUS ROG Phone II Questions & Answers] Mr_Mooncatt:
Sure. Btw, what was the process of getting yours activated on Verizon for this work around?
[ASUS ROG Phone II Questions & Answers] AVJ1221:
I had to call the number given after activation fails. Data will work right away after a rep activates it.
[ASUS ROG Phone II Questions & Answers] Mr_Mooncatt:
Did you ask about activation as a CDMA-less device like someone else mentioned, or is that what they did?
[ASUS ROG Phone II Questions & Answers] Cellendril:
Message from [MENTION=318577]Asus[/MENTION]HelpUS: Thank you for your patience. Unfortunately VoLTE and carrier specific Wifi Calling in North America will not be supported at this time for any of our ROG Phone II lines release in NA region by NA carriers. It's carrier based and region based.

Carrier Aggregation will however be supported with AT&T & TMobile to make use of both cellular companies towers when they are roaming in different locations within the USA. It is very useful for rural locations that have a hard time finding a cell phone tower to pick up reception as it can be used with both carrier's owned and licensed towers if they choose to go with one of those USA carriers.
[ASUS ROG Phone II Questions & Answers] AVJ1221:
I'm in the process of trying that now. Will update after.
[ASUS ROG Phone II Questions & Answers] Mr_Mooncatt:
Many thanks!
[ASUS ROG Phone II Questions & Answers] AVJ1221:
Quick update:

I spoke with Verizon and had the phone activated as a cdma-less phone and data is still the only feature working through the carrier. The problem is definitely on Asus' side. Until they allow us to activate volte provisioning, we will not be able to use text and voice through our carrier. On a positive note, I was able to trick the phone into using Google voice and Hangout dialer as the default phone app. Textnow was too unreliable but Google voice has been very good in my opinion. I have used it in areas where i normally get pretty piss poor reception, however the call quality has been more than satisfactory on my end and also to the receiver of the call. There is a slight delay but it is a minor inconvenience. All Google assistant and contact phone calls successfully go through hangouts dialer. All calls to my google phone number come through the google voice app but I'm fairly sure you can change that if you want all calls through one app. According to an older Google voice forum, you can port over your old number to GV or forward calls from that number to your new GV number. Only downside is sms will not work with your old number, that will have to go to the GV phone number. In phone settings, it still says I am using textnow as my default phone app but i was able to use some trickery to get around it. If anyone is interested in learning how, please let me know and I'll do my best to recreate the process. Just a reminder, all calls and text are now going through data so definitely factor that into to your decision.