yashsingh1/xdaforums huggingface dataset:
[Samsung Galaxy Note 10 Guides, News, & Discussion] bonerp:
just received some Spigen cases and surprised that the note 9 fits almost perfectly inside so overall size hasn't increased noticeably.

Was expecting a HUGE phone due to the note 10 being smaller. Happy days
[Samsung Galaxy Note 10 Guides, News, & Discussion] @home:
I spoke to a Samsung rep on chat yesterday & he said they are not & will never lock, you can change the sim card as many times as you like, 4G & 5G.

We shall find out when we get our phones.
[Samsung Galaxy Note 10 Guides, News, & Discussion] gellofish:
Getting really annoyed at complete lack of freebies. They never look after loyal UK customers, including the ones who went through the Note 7 fiasco and never got compensated unlike other countries.
[Samsung Galaxy Note 10 Guides, News, & Discussion] gavinfabl:
No need to wait. It’s in print on their website!!! Screenshot below.
[Samsung Galaxy Note 10 Guides, News, & Discussion] @home:
Is that the Exynos version?
[Samsung Galaxy Note 10 Guides, News, & Discussion] Prototype89:
I decided to have a bit of fun and get the advice of several sources. Talk about inconsistent.

1. Samsung online chat:

The 5G definitely won't be locked as Samsung don't sell locked phones.

2. Samsung Sales line:

The 5G phone won't be locked - but she couldn't speak a lick of English and was at points referring to the s10

3: Carphone Warehouse:

The phone will be locked to the first SIM card

4. Samsung Facebook Team:

The phone simply won't work with any non 4g sim card. The lock on the website refers to the country lock that you can unlock yourself using a local sim card.

When I told them that O2 were selling the 5G version with 4G sim cards, they said that did not know anything about third party handsets.

My conclusion is that no one knows what's going on!
[Samsung Galaxy Note 10 Guides, News, & Discussion] gavinfabl:
You can never listen to the agents or chat services as they don’t know anything. What you can take as gospel as what’s written on Samsung’s website and Carphone Warehouse as that will form part of a contractual deal if you buy the phone.

---------- Post added at 11:18 ---------- Previous post was at 11:17 ----------

Yes. Probably the same for the 855.

---------- Post added at 11:19 ---------- Previous post was at 11:18 ----------

So can you buy the 5G version. Add an additional local SIM card when you travel.

These are questions I’ve asked Samsung UK.
[Samsung Galaxy Note 10 Guides, News, & Discussion] skally:
it was there when I ordered it at 23:00 on Wednesday.

it's a bit vague on the Dual sim option, the International website explicitly states the dual sim tray is only on the 4G variant, but the UK website does not. I think it would be odd, although possible that the snapdragon and exynos versions were different
[Samsung Galaxy Note 10 Guides, News, & Discussion] drdino:
Just came off the chat, the 5G is single SIM only. In reality I'd take that statement with a pinch of salt as it's still early days, but that's where it's pointing to...
[Samsung Galaxy Note 10 Guides, News, & Discussion] gavinfabl:
On live chat with Samsung UK. They’ve confirmed the same. 5G is single sim only. Waiting to see if you can swap the sim for another if travelling etc
[Samsung Galaxy Note 10 Guides, News, & Discussion] DKI:
To be fair your right since everyone is quoting things. Websites can be wrong from time to time as well and never take the points as gospel. Based on the quote from bandofbrothers from the Samsung Forums I am starting to wonder if Samsung using the term locked was the confusing wrong term.

Another one in the mix This was from a user Band of brothers and I think is more an accurate statement they should of used instead of locked to participating Networks.

After speaking to Uk Samsung Support yesterday via Twitter I'm told that the phone bought directly from Samsung will actually accept any Network Sim Card and connect to 3G / 4G etc.

However 5G will only work with the participating Networks pushing that out in certain geological areas and if a person is using a 5G Sim Card / eligible tariff.

I will stick to my personal view based on what I know and heard and if I am proven to be wrong on release day I will be happy to say I am wrong. Based on Samsung show for the 4 and 5G models as well.

If Samsung sold locked phones they would be locked before they are sold as the S10 5G was. If they are unlocked they won't state a network. The 5G phones are backwards compatible to 4G and the networks are not supplying you the phone directly from Samsung so why should networks be able to lock your phone when you did not buy from them.

Also I am personally on a network Three that does not lock phones so mine will remain unlocked.
[Samsung Galaxy Note 10 Guides, News, & Discussion] thering1975:
The global newsroom confirms this ref single sim. All through the charts it highlights where international differences may be, i.e they show specs for both exynos and Sd processors.

The bottom note on the SIM card explicitly states Hybrid sim only on LTE models, the varies by region an operator is for the Dual sim option as say for example on the NOTE 9 carphone warehouse only sold a model that had SD plus Sim where as the one sold directly by Samsung was the Hybrid model.

And if you check the links for the 5g models they all state no to dual sim option at uk retailers
[Samsung Galaxy Note 10 Guides, News, & Discussion] Prototype89:
What you've said above makes perfect sense and I wish we could get proper confirmation from Samsung that this is the case.

I've attached a screenshot from Samsung where they state that non 5G sim cards won't work with the phone - which yes does sound absurd.View attachment 4803770
[Samsung Galaxy Note 10 Guides, News, & Discussion] holifo:
According to UK Samsung Note 10 page:

https://www.samsung.com/uk/smartphones/galaxy-note10/performance/

It doesn't state anywhere of 5G being single SIM.
[Samsung Galaxy Note 10 Guides, News, & Discussion] gavinfabl:
This is what I’ve been told.
[Samsung Galaxy Note 10 Guides, News, & Discussion] skally:
got a link rather than a screenshot?

The Samsung UK site does not explicitly exclude the 5G variant from having a hybrid SIM tray. I'm not saying that is any kind of proof to the contrary, as the information is not in any way detailed on this website.

On a side note, from my recent experiences with Dual SIM, i'm leaning back towards carrying dual devices because I recently started tethering permanently to data on SIM 1, and 4G drops when I take a call on SIM 2 leaving me without any data until the call is ended.
[Samsung Galaxy Note 10 Guides, News, & Discussion] DKI:
Source:

https://news.samsung.com/uk/introdu...-bring-passions-to-life-with-next-level-power

Taken from site above.

SIM Card

LTE	Dual SIM: one Nano SIM and one Nano SIM

Dual SIM (Hybrid): one Nano SIM and one Nano SIM or one MicroSD slot (up to 1TB)

5G	Single SIM: one Nano SIM and one MicroSD slot (up to 1TB)

.* SIM card and MicroSD card sold separately.

* Hybrid SIM tray available only on Galaxy Note10+ LTE model.

You are right though on the Samsung website that information is a little lacking on the 5G model about it.
[Samsung Galaxy Note 10 Guides, News, & Discussion] gavinfabl:
Samsung UK.

5G - is single sim + micro sd card

4G - is hybrid sim - either dual nano or nano + micro SD

According to my lengthy chat, using my Three UK card in the 5G version will still allow me to put a local countries sim in it when abroad.

Still not sure if locked as such....
[Samsung Galaxy Note 10 Guides, News, & Discussion] skally:
That's what im looking for, a bit more information. I really hate it when tech specs are not published.

thanks.

Restating previous comments without sources is not particularly useful.

on another note, whoever decided the hybrid sim tray was a good idea should have one inserted into their smallest and most painful orifice!
[Samsung Galaxy Note 10 Guides, News, & Discussion] gavinfabl:
I provided the source, Samsung UK. There is no URL as I was on phone to someone internally using my connections.
[Samsung Galaxy Note 10 Guides, News, & Discussion] DKI:
Three stopped locking phones since 2014 and been unlocked ever since (the only network that I know to sell unlocked phones) so if you brought it from three you can use the local sim. Same goes for the Samsung. It makes no sense for them to allow others to lock an unlocked phone.

As I said in my previous post I think Samsung used the wrong term or did it to cover their own asses. If they say it's "locked" to a participating Network then if you go to a provider that don't support 5G they can say it won't work.

Not everyone is smart about the tech and phones. 5G is just starting to roll out from the networks but not every network has 5G in place yet and not in every city but the average Joe will see 5G and expect 5G every where or most places at least.

I personally think in Samsung's use of language they lead to a lot more confusion and what the definition of what locked to participating Networks actually meant.
[Samsung Galaxy Note 10 Guides, News, & Discussion] holifo:
Hi All just to clarify from Samsung reps, see the chat.

Note10+ 5G is dual SIM.

he Galaxy note 10+ 5g has the dual sim cards and micro SD card options.

12:20

* 1 x 5G SIM card + 1 x MicroSD card

* 1 x 4G SIM card + 1 x MicroSD card

* 2 x 4G SIM cards
[Samsung Galaxy Note 10 Guides, News, & Discussion] bonerp:
so apart from all these differing stories what happens when I put my 4g ee sim in and then in future want to go to 5g? Am I restricted to ee 5g?
[Samsung Galaxy Note 10 Guides, News, & Discussion] gavinfabl:
It's all a bit of a pickle at the moment and will likely change. Currently EE take a note of your phones IMEI to get in on the 5G bandwagon and you also need a 5G plan. However, with Three saying this wont happen with them, plus there is an Ofcom investigation over this, its all likely to change.

I went for the 5G version in the end. I doubt I will ever see the 5G logo where I live though!
[Samsung Galaxy Note 10 Guides, News, & Discussion] skally:
if you didn't provide a link, that's not a source! you might as well have said "the Internet" ;)
[Samsung Galaxy Note 10 Guides, News, & Discussion] bonerp:
Yes I've got the 5g phone but no point in me paying for 5g services yet as they aren't in my town.
[Samsung Galaxy Note 10 Guides, News, & Discussion] gavinfabl:
Then quote my single post as the source. You can get a url for it too ?
[Samsung Galaxy Note 10 Guides, News, & Discussion] skally:
I try to avoid citing sources that are no more verifiable than "this bloke down the Pub told me..."
[Samsung Galaxy Note 10 Guides, News, & Discussion] DKI:
I went with the 5G version for the 512Gb storage. But my town is not on the list for 5G from Three. London which is around 30 miles away is one city to get it but I been there like 3 times in my 34 years of living and last year was one of them and not a fan of visiting.

Milton Keynes on the other hand is one I go to often and is getting 5G so I might see it on my phone at some point so at least I got a Town I visit I can use it at hopefully. Roll on 24th Of August.
[Samsung Galaxy Note 10 Guides, News, & Discussion] thering1975:
Sorry if posted before but found this in the Note 10+ forum.

A possible £100 additional trade in bonus on top of the amount you got if trading in your phone , but you wont know until you get your phone, and to me it doesent look like it makes any sense in how it;'s written but that could be beacuse im getting old and senile lol

Top Up Trade In Bonus
[Samsung Galaxy Note 10 Guides, News, & Discussion] bonerp:
thought 23rd was delivery day
[Samsung Galaxy Note 10 Guides, News, & Discussion] DKI:
Mine stated ships on the 23rd so I would assume 24th was Delivery Day. I ordered mine just moments after the start of the live Stream. I will admit I could possible be miss interpreting that and 23rd could be the delivery day.
[Samsung Galaxy Note 10 Guides, News, & Discussion] bonerp:
OK I assumed Friday delivery as usual. Saturday would be more expensive for them. I think their ship date is also the delivery date.
[Samsung Galaxy Note 10 Guides, News, & Discussion] thering1975:
Yes it is, they deliver the date stated on the order confirmation, it normally gets shipped the night before.

To be fair if they use DPD as always the cost is the same to them, i just switched mine to the Sat as i realised i was not in
[Samsung Galaxy Note 10 Guides, News, & Discussion] @home:
I went for the Saturday delivery as well. Pre 10:30am
[Samsung Galaxy Note 10 Guides, News, & Discussion] skally:
When i got the notification they were going to deliver my note 9, I changed it to collect from depot and collected it on my way home.
[Samsung Galaxy Note 10 Guides, News, & Discussion] gavinfabl:
Perhaps look at what I do. Maybe that wasn’t explained.

---------- Post added at 15:34 ---------- Previous post was at 15:30 ----------

Makes me laugh. Samsung UK twitter states https://twitter.com/samsunguk/status/1159831181615140864?s=21

And yet this is wrong.

---------- Post added at 15:52 ---------- Previous post was at 15:34 ----------

I’ve told Samsung UK on twitter that they have the wrong info. I also explained their website has incorrect info. Over on DM they have now confirmed I was correct after internal investigations.

So the only things that apply are the region lock or network lock, if applied. A network lock should be able to be unlocked by the carrier.
[Samsung Galaxy Note 10 Guides, News, & Discussion] Prototype89:
Will they be updating their product page to clarify the situation and post a retraction I wonder. As it stands I've ordered the 4g version as there still isn't a consistent message.
[Samsung Galaxy Note 10 Guides, News, & Discussion] gavinfabl:
Yes most definitely. They’ve confirmed as much and also thanked me for bringing this to their attention.
[Samsung Galaxy Note 10 Guides, News, & Discussion] Prototype89:
Based on what you're telling me I decided to change my order to the 5G version. If it locks and I can't use it, I'm going to hunt you down and clobber you with my phone :p
[Samsung Galaxy Note 10 Guides, News, & Discussion] gavinfabl:
lol I had better be MIA on the 23rd then :)
[Samsung Galaxy Note 10 Guides, News, & Discussion] Limeybastard:
Least you got the NHS mate .
[Samsung Galaxy Note 10 Guides, News, & Discussion] raul6:
I think the rep got it wrong. Note + 5g is a single sim.

From UK press release spec sheet

https://news.samsung.com/uk/introdu...-bring-passions-to-life-with-next-level-power
[Samsung Galaxy Note 10 Guides, News, & Discussion] jah:
When I ordered during the live stream I paid extra for delivery on the 24th as 23rd was the default.

---------- Post added at 08:02 PM ---------- Previous post was at 07:26 PM ----------

Same here, tech press need to create noise to attract click bait.
[Samsung Galaxy Note 10 Guides, News, & Discussion] marcgear:
Got a Ringke case through today and the Note 8 ain't a bad fit at all, just a touch wider and slightly stressed the height. I think for the screen size we getting they not done half bad.
[Samsung Galaxy Note 10 Guides, News, & Discussion] Dayzee:
Was it easy enough to change your order with Samsung UK? I ordered just Note 10, fancied the smaller size as I only just cope with my note nine size....

But after reading the differences and that the 10+ is same size as the note more or less but lighter, I want to change my order to the 10+ :) Hoping thats doable...
[Samsung Galaxy Note 10 Guides, News, & Discussion] raul6:
Cancel the existing order and create a new one. Just like that
[Samsung Galaxy Note 10 Guides, News, & Discussion] Prototype89:
Looks like they're still stating that the 5G model will be locked, so it doesn't look like they were being honest about that internal investigation.

View attachment 4804840
[Samsung Galaxy Note 10 Guides, News, & Discussion] Dayzee:
Successfully cancelled my original order and Swapped to Note 10+ 256GB :) Although I likely would have been fine with the smaller handset, I worried about its value dropping far more than the 10+ and since its not bigger in physical size than Note 9 I should be OK. :)
[Samsung Galaxy Note 10 Guides, News, & Discussion] DKI:
If you go to the Samsung Site now Point 2 has now been modified as I recommend them to:

https://www.samsung.com/uk/smartphones/galaxy-note10/

2. 5G model only. 5G functionality requires compatible network connection. No longer mentions locked to Participating networks.
[Samsung Galaxy Note 10 Guides, News, & Discussion] Prototype89:
That's wonderful news!
[Samsung Galaxy Note 10 Guides, News, & Discussion] gavinfabl:
I was about to post this as well.
[Samsung Galaxy Note 10 Guides, News, & Discussion] DKI:
I know Gavin had been talking to them. I did hijack his thread a little and gotten full clarity and asked them to change it since the phones were not going to be locked to avoid confusion. Glad they at least took on board my suggestion.

I knew it to be the case based on how they sell the phones it would not of been just by looking at the S10 5G and if for some reason they were locked it would of been a huge over site on their part not to allow you to select the network on the store front.
[Samsung Galaxy Note 10 Guides, News, & Discussion] neildo:
Disappointed the 5G version is single sim, hey ho. I notice with interest my Samsung UK direct order has changed to 'PREPARING DISPATCH' - could we be getting them early?
[Samsung Galaxy Note 10 Guides, News, & Discussion] DKI:
I just checked and mine said the same thing. It would be nice if it did but I some how doubt they would.

Last year I believe in the US some of them got their Note 10 before the release date.

I would love it actually arrived early this time round in the UK.
[Samsung Galaxy Note 10 Guides, News, & Discussion] @home:
No change on my order.
[Samsung Galaxy Note 10 Guides, News, & Discussion] thering1975:
I very much doubt they will ship early, they do this each year, prepare to dispatch used to mean the stock is allocated for you.
[Samsung Galaxy Note 10 Guides, News, & Discussion] DKI:
Very unlikely and hopefully your right but last year some users did get their note 9 early. Not many but some did. I do remember that one happening. I am in two minds on this only cause one I got to get someone to stay in and looking unlikely but the other side of the coin is being one of the first this time getting it early would be nice.

If they follow standard procedure and if they accidentally do then we will know by getting a text message tonight if it does happen.
[Samsung Galaxy Note 10 Guides, News, & Discussion] raul6:
Same here, as of today. Probably stay like that until 23rd
[Samsung Galaxy Note 10 Guides, News, & Discussion] jah:
Same here.

Good to see the usual UK Samsung suspects here every year :)
[Samsung Galaxy Note 10 Guides, News, & Discussion] gavinfabl:
Indeed, lol ...
[Samsung Galaxy Note 10 Guides, News, & Discussion] @home:
Like an annual gathering.
[Samsung Galaxy Note 10 Guides, News, & Discussion] neildo:
'We are Samsung, resistance is futile'
[Samsung Galaxy Note 10 Guides, News, & Discussion] marcgear:
Any of you guys seen any of these out in the wild yet like carphone or other retailers? All ordered and such bit patience at seeing one getting low lol
[Samsung Galaxy Note 10 Guides, News, & Discussion] craigels:
The 5g version is not available to pre order in Ireland. Only one network has just announced 5g with more to follow by the end of the year.

I have pre ordered the 4g note 10+ on my upgrade as I don't have the funds to purchase the phone outright.

Am I mad to go ahead with the 4g version. Will we really need the 5g capabilities right now? I usually change my phones once a year even though my contract will be 24 months
[Samsung Galaxy Note 10 Guides, News, & Discussion] thering1975:
To be fair if getting served adds on facebook and twitter faster is a pro then yes it's worth it otherwise if you have solid 4g then unless your doing some major bandwidth intensive or uber fast latency 4g will be more than fine for several years to come. We all know how slow networks are to rollout it usual follows this pattern

release new generation data in a few cities- Get overcharged

See all the praise about how your mate has 1GB download speeds - Suffer some Jealousy

1 Year Later all the networks pump out they now cover xx% of the country - prices start to come down

2 Years later - Full coverageish, prices plummet - SO does the SPEED as the networks now want to milk back their outlays as such they maximise numbers power tower and your back to fighting for a percentage of that 1GB lol
[Samsung Galaxy Note 10 Guides, News, & Discussion] jah:
Awaiting your usual detailed but direct review of the Note 10 :)
[Samsung Galaxy Note 10 Guides, News, & Discussion] gavinfabl:
I’m with Three UK. They aren’t charging any extra to get 5G.

---------- Post added at 19:28 ---------- Previous post was at 19:27 ----------

Very excited to get this phone as well. Looks like a very polished product.
[Samsung Galaxy Note 10 Guides, News, & Discussion] Limeybastard:
Joking aside, the two year warranty you get . I guess that's the reason they don't offer as much to begin with in regards to incentives and such.
[Samsung Galaxy Note 10 Guides, News, & Discussion] Broomfundel:
HI, I have been with the Upgrade program since I stated it with the Note8, but I did not get the email this year. Can someone who go the email confirm the address it cam from. I want to make sure I didn't spam it by mistake.

Thanks
[Samsung Galaxy Note 10 Guides, News, & Discussion] bonerp:
they've got them in EE store but they as fixed down so can't really handle it. There has been a spate of losers running into the shops and taking the demo versions....shows how thick they are really as no sim!
[Samsung Galaxy Note 10 Guides, News, & Discussion] RR-99:
Could someone who has done the trade-in deal before tell me what the procedure is please?

Do you get a box with the new phone to send the old one back in? If it prepaid? How long do you have to transfer data etc before sending it back?

Thanks!
[Samsung Galaxy Note 10 Guides, News, & Discussion] Prototype89:
I did it via the Carphone Warehouse last year and I was told I needed to return the handset within 7 days of receiving my new handset to receive the promised trade in value.

Steps:

1. Ordered the new phone via website

2. Midway through order initiate a trade in

3. I receive a trade in jiffy bag, no box or anything just a cheap silver jiffy bag.

4. I receive the new phone.

5. I bubble wrap my trade in phone minus accessories.

6. I record myself showing the phone in pristine condition and of myself packing the phone into the jiffy bag.

7. I send it tracked

8. I call a few days later to check if it's been received by Carphone - it has been.

9. I'm given several hundred pounds less than the agreed trade in price

10. No one at Carphone knows what's going on

11. I spend three weeks chasing my money

12. I finally get some of the money

13. 5 more telephone calls I get reimbursed the rest via the UK call centre.
[Samsung Galaxy Note 10 Guides, News, & Discussion] neildo:
I traded my Note8 for Note9 at Carphonewarehouse but in store, last year. No way was I sending my mint Note8 in a jiffy bag through the post. In store they assess and agree trade in value there and then. Job done.
[Samsung Galaxy Note 10 Guides, News, & Discussion] RR-99:
Thanks guys! I should have said that I took the Samsung UK deal for £400 off my Note 9, so I'll be receiving the Note 10 delivered to my home address.
[Samsung Galaxy Note 10 Guides, News, & Discussion] Broomfundel:
Well I did it from the Note 8 to the Note 9. You get the bag and the new phone. I think you had about 2 weeks to send back the old one. They then check it is in the condition you said, and you get a confirmation a week or so later.

I don't remember hearing of many problems at the time and it was definitely smooth sailing for me.

Still that was last year, and this is Samsung.
[Samsung Galaxy Note 10 Guides, News, & Discussion] marcgear:
Ha that sounds like something that would happen by me lol, may swing by and take a look still just to help the wait, cheers