[8525, TyTN, MDA Vario II, JasJam General] Pontoon:
I've moved provider to O2, though i'm using the T-Mobile Vario II handset, however I can't seem to get all the things working.

I've followed all their instructions for the settings and it doesn't seem to work. I'm also fed up of phoning their foreign call centre where they make me feel like I'm speaking swahili other than english. They don't seem to be able to cope with someone not using one of their own handsets.

These are the instructions I've followed. Can anyone think of other reasons why I can't get things working

Mobile Web Settings

Please ensure that when entering 'O2' into the settings that the letter 'O' is selected and not a zero.

1. Select 'Start'.

2. Select 'Settings'.

3. Select 'Connections' tab.

4. Select 'Connections'.

5. Select 'Add a new modem connection'.

6. Enter name for connection of 'o2 mobile web'.

7. Select modem type, choose 'Cellular Line (GPRS , 3G).

8. Select 'Next'.

9. Enter Access Point Name of 'mobile.o2.co.uk'.

10. Select 'Next'.

11. Type username of 'o2web'.

12. Type password of 'password'.

13. Select 'Advanced'.

14. Select 'TCP/IP' tab.

15. Select 'Use server-assigned IP address'

16. Select 'Servers' tab.

17. Tap on 'Use specific server address'.

18. Tap within the 'DNS' field, and enter '193.113.200.200'

19. Tap within the 'Alt DNS' field, and enter '193.113.200.201'

20. Tap 'OK' (Top right hand corner)

21. Tap 'Finish'

22. Tap 'ok' twice

23. Tap the 'x' (top right hand corner) to return to the main menu.

The Mobile Web settings are now complete.

GPRS WAP (Wireless Application Protocol) Settings

Please ensure that when entering 'O2' into the settings that the letter 'O' is selected and not a zero.

1. Tap Start

2. Tap Settings

3. Tap the 'Connections' tab

4. Tap the 'Connections' icon

5. Under 'My Work Network' tap 'Manage existing connections'

6. If a connection already exists then tap 'Edit'. If no connections are present tap 'New'

7. In the 'Enter a name for the connection' field enter 'GPRS WAP'

8. The 'Select a modem:' drop-down box should be set to 'Cellular Line (GPRS, 3G)'

9. Tap 'Next'

10. In the 'Access Point Name' field enter 'wap.o2.co.uk'

11. Tap 'Next'

12. In the 'Username' field enter 'o2wap'

13. In the 'Password' field enter 'password'

14. Leave the Domain field blank

15. Tap 'Advanced'

16. In the 'TCP/IP' tab ensure 'Use server-assigned IP address' is selected

17. Tap the 'Servers' tab

18. Ensure the 'Use server-assigned address is selected

19. Tap 'OK' in the top right corner

20. Tap 'Finish'

21. Tap 'Proxy Settings' tab

22. Ensure that 'This network connects to the Internet' box is ticked

23. Ensure that 'This network uses a proxy server to connect to the Internet' box is ticked

24. Tap 'Advanced'

25. Tap the 'WAP' option

26. In the 'Server' field enter '193.113.200.195'

27. In the 'Port' field enter '9201'

28. Tap 'OK' four times to exit

The GPRS WAP settings are now complete.

MMS Settings

Please ensure that when entering 'O2' into the settings that the letter 'O' is selected and not a zero.

1. Tap 'Start'

2. Tap 'Messaging'

3. Tap 'SMS \ MMS'

4. Tap 'Menu'

5. Tap 'MMS Options'

6. On the 'Preferences' Tab 'Save sent messages' should be ticked, other tick boxes do not need to be ticked.

7. On the 'Retrieval mode' drop down, select 'Auto in Home Network'

8. On the 'Attempts before giving up' drop down, select '3'.

9. On the 'Photo resolution' drop down, select 'Original'

10. Tap on the 'Servers' Tab

11. Select 'New' or Tap ok O2UK to edit.

12. Type in Server name 'O2UK'

13. Select 'Gateway' and type in '193.113.200.195'

14. Select 'Port number' and type in '8080'

15. Select 'Server address' and enter 'http://mmsc.mms.o2.co.uk:8002'

16. Select 'Connect via' and select 'My Work Network'

17. Select 'Send limit' set to 300k

18. Select 'Wap Vesrion' to 'WAP 2.0'

19. Tap 'Done'

20. Highlight 'O2UK' and click on 'Set As Default' then Tap 'OK' twice to return.

The MMS settings are now complete.