[OnePlus 7 Pro ROMs, Kernels, Recoveries, & Other D] HolyAngel:
Reserved

We do not recommend nor support using 3rd party mods(helix/akt/viper/substratum/greenify/etc), beta magisk versions, magisk modules, and especially not other kernels.

Before issues should be reported:

1. Rom

needs

to be clean flashed

2.

No

Xposed, AKT Profiles, Helix Engine, magisk modules, or other mods, kernels, etc.

3. Do

not

restore any apps with TiBu or Swift or some other app restoring application

4.

No

Substratum themes installed

If you can still reproduce the issue you're having:

1. Logcat/logs must be provided with your report in order to receive any support.

2. I also need a full description of what happened, what you were doing when it happened, and a way to guarantee-ably reproduce the problem. If I or my testers cannot reproduce it, not only will it likely not get fixed, it likely isn't even an issue with the rom/kernel.

3. Screen record or picture of the issue is also helpful.

If you're not familiar with how to get logs, I prefer that you would use Syslog app from the Play Store as it will grab all necessary logs for you and scrub any personal data from them when doing so.

If you can't give logs for errors or possible bugs, I literally cannot help you solve it. You might as well not even report it.

If you have a question:

1. Please read at

least

the last two pages of the thread

2. Use the 'Search this thread' function on the top-right of this site

If you still cannot find the answer you need, go ahead and ask away.

Telegram Support Group Closed. Support will only be provided here.

Common issues:

Q: What does clean flash mean?

A: Wipe system/data/cache/dalvik in recovery and then flash rom, gapps, and magisk if you want it.

A2: If you are doing so in order to reproduce an issue you're having, no other things must be flashed, changed, altered.

Q: What is dirty flash and when is it allowable?

A: We do support dirty flashing SD releases directly on top of previous SD releases ONLY. You just flash new release right on top of previous SD version without wiping anything. We do recommend you wipe cache/dalvik cache however.

A2: If you have slow downs or any other issues tho, you must clean flash the rom and follow the steps above before reporting anything.

Q: You flashed magisk zip and booted phone and there is no magisk manager apk in apps and root isnt working.

A: Install magisk manager apk by itself once you're booted, it sometimes doesn't get installed with zip.

Q: My battery life is horrible

A: Stop using Greenify, amplify, and/or other "battery optimization" apps or mods. Stop blocking wakelocks and alarms, just use the rom and kernel as they come without any tweaking.

Side note: Facebook/FB Messender/Instagram/musicly will destroy your battery life.

Q: Can't change QS layout (Rows/Columns)

A: Pull down QS Shade, click 'Pencil' looking icon, click 3-dot menu, enjoy.

Q: What do location icons mean

A: Dot = Sensors only, + = Battery Saving, H = High Accuracy

Q: No Recents options/clear-all button in Settings

A: Quickstep Launcher(Pie recents) uses its own setup so 'Recents' options are hidden while its installed/enabled. If you remove/Disable the Launcher3Quickstep and hence go back to normal AOSP recent style, then Dragon's Den will show a 'Recents' tab with Clear-all button toggle, placement selection, and a membar toggle.

Q: PUBG

A: This game is horribly "optimized". I do not support this game at all and I do not build anything with this game in mind.

Q: Screen flickers/android auto

A: For now best bet is disable HW Overlays in developer options.