yashsingh1/xdaforums huggingface dataset:
[OnePlus 7 Pro Questions & Answers] ledvedder:
Was anyone able to successfully submit?
[OnePlus 7 Pro Questions & Answers] tanman21:
I had to use the browser on my phone, CPU wouldn't let me on the page.

Typed everything in.
[OnePlus 7 Pro Questions & Answers] photolarry:
But then you have to get some unlock.bin which OnePlus won't be sending anyone soon since their website is for 6T and you cannot do it for 7P. I tried and it said IMEI number incorrect. And obviously it's not wrong. I checked it over and over.
[OnePlus 7 Pro Questions & Answers] Roach419:
I had an issue getting to the token website at first, but as soon as i got it filled out, it went through. Guess i have had an easier time with this whole process than most
[OnePlus 7 Pro Questions & Answers] justibasa:
Mine worked just fine. Awaiting my token since yesterday. I know other people are waiting also. The page works just fine.
[OnePlus 7 Pro Questions & Answers] photolarry:
Maybe it's my info....imei or something but I get an error after clicking confirm saying please enter valid imei. Did you do this from your computer using chrome or from the phone? I've only tried on my PC
[OnePlus 7 Pro Questions & Answers] capsnbottles:
It will work you just have to select other device
[OnePlus 7 Pro Questions & Answers] photolarry:
I did. It still failed. After clicking confirm. Let me try to give your screen shots.

Here: I know I entered it right. Must I do it manually on the phone?
[OnePlus 7 Pro Questions & Answers] photolarry:
Tried phone browser and still get this error. They claim is not loaded into databases yet to wait a week!
[OnePlus 7 Pro Questions & Answers] justibasa:
I did it from my PC.
[OnePlus 7 Pro Questions & Answers] InsaneJester17:
I wonder if those of us who couldn't get the unlock app to work straight away for T-mobile are the same people having issue applying for an unlock code from OnePlus. I know I have both issues.
[OnePlus 7 Pro Questions & Answers] daboyal006:
Same here. "please enter a valid IMEI number"
[OnePlus 7 Pro Questions & Answers] ledvedder:
I'm chatting with OnePlus support right now regarding the invalid IMEI message. Hopefully they can give me an answer.
[OnePlus 7 Pro Questions & Answers] cronojay:
Seems we are circling the wagons on this. Just like the T-Mobile OP6t. Wait for the international conversion so you can unlock bootloader, OEM unlock, etc. Give it a week or two.
[OnePlus 7 Pro Questions & Answers] InsaneJester17:
I tried that. The rep was clueless as to what I was trying to do, even with providing a link to the oneplus page and explaining. Let me know if your goes any better please!
[OnePlus 7 Pro Questions & Answers] ledvedder:
It's not. They're telling me it's a T-Mobile issue. T-Mobile is telling me it's a Oneplus issue. So frustrating. My 6T unlock went flawlessly.
[OnePlus 7 Pro Questions & Answers] TheRealKingSen:
Used the chat feature on the tmobile app. Told them I bought the phone yesterday and would like the phone unlocked due to to me leaving for Europe for 4-5 months for work soon. Rep told me I needed to make 2 IEP payments totaling $58.34. I did that right away and then they unlocked my phone. Pretty hassle free. I also included in my initial message that I was a long time loyal customer
[OnePlus 7 Pro Questions & Answers] ledvedder:
OnePlus support told me this regarding the invalid IMEI message when trying to submit for the unlock token.

"I checked with the concern team as of now we do not have any official information regarding unlocking the OnePlus 7 Pro I would request you to stay tuned to our official website."
[OnePlus 7 Pro Questions & Answers] Nekromantik:
I hope this does happen and that it works on the 5G model as EE UK will have sim lock also but unlike TMobile US they dont use app to unlock.
[OnePlus 7 Pro Questions & Answers] :
I just tried this, dude is not budging lol
[OnePlus 7 Pro Questions & Answers] :
Damn, he would not budge lol grrrrr is weird he tells me there is no way around it when we have people posting the opposite lol good grief
[OnePlus 7 Pro Questions & Answers] Roach419:
This is how i handled it
[OnePlus 7 Pro Questions & Answers] :
I went to TMobile Twitter.... Took 5 min! Wooohoooo
[OnePlus 7 Pro Questions & Answers] :
Whoa, hope she doesn't have a seizure for real lol
[OnePlus 7 Pro Questions & Answers] :
This is how mine went....
[OnePlus 7 Pro Questions & Answers] dr_rick13:
You dog you, well played
[OnePlus 7 Pro Questions & Answers] Roach419:
Unfortunately she did April 6th i woke up to her having a seizure. No family history of seizures, never laid in a hospital bed until now. She seized for over 30 minutes with no oxygen. All tests came back normal thank god. Scariest thing ive ever had to deal with. Basically she fell asleep, coughed something up, blocked her airway, and caused the seizure...basically a freak accident. 2 more minutes waiting to call 911, or if i hadn't woke up, she would be dead... But this isn't the forum for that, so dont want to hijack the thread lol

---------- Post added at 05:23 PM ---------- Previous post was at 05:22 PM ----------

I make $5k a month delivering pizzas for dominos, so ive had alot of experience talking with people lol
[OnePlus 7 Pro Questions & Answers] :
Wow, sorry I thought you made that up to get an unlock. Enjoy your trip!
[OnePlus 7 Pro Questions & Answers] Roach419:
Lol half truth, she did have the seizure, we arent going traveling lol cant afford anything like that right now, just Incorporated the seizure into the conversation...feel bad tactic lol
[OnePlus 7 Pro Questions & Answers] GoogleFan:
Hey I'm interested in unlocking I purchased the OnePlus 7 pro last week. I am on EIP but I'm a 15-year customer and have had several devices through eip paid off on this account. To request through T-Mobile Twitter are you guys initiating the conversation by sending a direct message?
[OnePlus 7 Pro Questions & Answers] init_dot_t:
Correct. Worse case scenario offer two EIP payments for permanent unlock.
[OnePlus 7 Pro Questions & Answers] hackmania:
I bought it last Saturday,contact support on Twitter and they give the permanent unlock fast,no payments in advanced
[OnePlus 7 Pro Questions & Answers] :
So, I am SIM unlocked but when I go to fill out the request for a Unlock Token, I get 'Please enter a valid IMEI number.'

Edit: Read through other messages, may have to wait for a bit.
[OnePlus 7 Pro Questions & Answers] sabrdawg:
I used Twitter.

---------- Post added at 12:35 AM ---------- Previous post was at 12:33 AM ----------

My bad, my above comment was meant for someone else....something went wonky!
[OnePlus 7 Pro Questions & Answers] DonKilluminati23:
Twitter failed, Chat through TMobile app worked
[OnePlus 7 Pro Questions & Answers] photolarry:
It's a OnePlus issue... It's on their website and the support rep actually opened a case for me. It'll take 72 hours to repair I'm guessing but he told me he had sent to "IT" in China. So we shall see. I'm leery about doing the unlocking with the international conversion idea since that could screw up which radio is installed and might effect signal. I'll just wait.

---------- Post added at 10:14 PM ---------- Previous post was at 10:13 PM ----------

Did you successfully get the unlock token page working??
[OnePlus 7 Pro Questions & Answers] DonKilluminati23:
Yes I did, I got the code and submitted everything without issue, it shows my status as "Applied"
[OnePlus 7 Pro Questions & Answers] TechOut:
Did it on Twitter for my 6T when it was released. They only asked for a picture of the receipt showing i paid in full.
[OnePlus 7 Pro Questions & Answers] infamousvincci:
They can override it. I got mine unlocked today. mine arrived 3 days ago.
[OnePlus 7 Pro Questions & Answers] InsaneJester17:
Tried again talking to Oneplus support about getting IMEI error.

Rep: https://www.oneplus.com/unlock_token is only for OnePlus 6T.

Me: Ok, but why is there an option to select "Other OnePlus Device," when there are only two T-mobile OnePlus devices, and why is the image on the page of a OnePlus 7 Pro, and why have other people been able to submit this for the OnePlus 7 Pro?

Rep: ¯\_(ツ)_/¯
[OnePlus 7 Pro Questions & Answers] TechOut:
I paid in full. Asked on twitter she didn't question it or hesitate. Gave the IMEI and within 5 minuets she said reboot go to the unlock app choose an unlock type and reboot again. Painless

---------- Post added at 02:01 AM ---------- Previous post was at 02:00 AM ----------

I chose "other OnePlus device" and it worked fine. Did you copy your IMEI from somewhere and maybe accidentally copy a space into it?
[OnePlus 7 Pro Questions & Answers] InsaneJester17:
I've checked in many many times. It's correct
[OnePlus 7 Pro Questions & Answers] TechOut:
Post a picture of what happens?
[OnePlus 7 Pro Questions & Answers] RandomPooka:
My Tmo website from my PC was no good at all. Rep told me that the phone had to be active for 40 days (never mentioned paying it off of EIP).

TMo Twitter told me they'd waive the 40 days if the device was fully paid off, and that it simply cannot be unlocked if money is owed on it.

About to try the TMo app and see if I have any luck there
[OnePlus 7 Pro Questions & Answers] init_dot_t:
Next time see if they will unlock it if you offer to make two EIP payments.
[OnePlus 7 Pro Questions & Answers] TechOut:
You probably won't have any luck if money is owed. The only thing they have holding you to the service is paying off that phone and until that's done they aren't going to make it so the phone can be used elsewhere
[OnePlus 7 Pro Questions & Answers] Atlantian:
Honestly, It doesn't F*ing matter if OnePlus wont generate an UNLOCK Token for you. I've called them multiple times trying to get it. No luck. Also, called Tmobile with no luck.
[OnePlus 7 Pro Questions & Answers] init_dot_t:
Negative. I have read way too many threads on here to know that it has worked for others as well as myself.
[OnePlus 7 Pro Questions & Answers] Exathi:
Seriously T-Mobile and/or OnePlus needs to stop locking the bootloader it's a pain in the neck.
[OnePlus 7 Pro Questions & Answers] TechOut:
Most of those people paid in full not financed though

---------- Post added at 04:00 AM ---------- Previous post was at 03:58 AM ----------

It's only locked because it's on T-Mobile and that's to prevent you from flashing software to get around the network lock. If you buy from OnePlus the bootloader is unlockable out of the box
[OnePlus 7 Pro Questions & Answers] TechOut:
Mod edit: Quoted post deleted.

I don't need to try it. I paid an full and got it unlocked already. All I'm telling you is what the policy is just because some reps don't check and just push and unlock doesn't mean they all will. If they see it's paid off they are way more likely to make an exception than if it's owed on
[OnePlus 7 Pro Questions & Answers] init_dot_t:
Oh... so you were just telling people not to believe the advice from others, which clearly worked. Extremely helpful of you!
[OnePlus 7 Pro Questions & Answers] TechOut:
I didn't say don't believe the advice. I said that the policy says 40 days or paid off. So if your not paid off it may or may not work. Results may vary
[OnePlus 7 Pro Questions & Answers] bp328i:
Actually it's paid off AND 40 days, not or. But yeah I paid just the tax on mine and it was unlocked before I left the store.

Either way, paid off or not they are bending policy to unlock it before 40 days.
[OnePlus 7 Pro Questions & Answers] TechOut:
Yes that's why they are more likely to do it if it's paid off 40 days and paid off is one thing day one and you haven't made a payment is another
[OnePlus 7 Pro Questions & Answers] bp328i:
And most people on here than have had it unlocked still owe money. But of course if it's paid off they are more likely to do it, that's just common sense.
[OnePlus 7 Pro Questions & Answers] justibasa:
I'm on eip, haven't paid a single payment and they did the unlock for me. And there's quite a few more on here who have done the same thing.
[OnePlus 7 Pro Questions & Answers] TechOut:
Not saying they won't just saying it's harder to get them to go around the policy if it's not paid off.
[OnePlus 7 Pro Questions & Answers] RandomPooka:
Asked about making a partial payoff and I was told that if there was any debt at all on the device, it can't be unlocked
[OnePlus 7 Pro Questions & Answers] slayerh4x:
I got a temp unlock today but I think it's useless.

I really don't feel right contacting them over and over though so I'll probably wait.
[OnePlus 7 Pro Questions & Answers] mackentosh:
Totally useless
[OnePlus 7 Pro Questions & Answers] slayerh4x:
Next week if there isn't a "hack" found I may contact them again about it.

Did you get yours done?
[OnePlus 7 Pro Questions & Answers] mackentosh:
Yes, it took several attempts but I got it done. I also own the phone, no payments
[OnePlus 7 Pro Questions & Answers] ScottOtis:
[IMG="WOOOO"]https://imgur.com/cVssZHA[/IMG]

Time to get things going
[OnePlus 7 Pro Questions & Answers] bamfsig45:
Same issue here, checked and double checked the IMEI. Are you on EIP or paid off?
[OnePlus 7 Pro Questions & Answers] BlackHoleSlam:
So was able to register my oneplus 7 pro on oneplus's forum as my official device, but when trying to submit for my unlock code I am still receiving invalid imei.
[OnePlus 7 Pro Questions & Answers] Roach419:
Has anyone gotten their unlock token yet?
[OnePlus 7 Pro Questions & Answers] Exathi:
I will in the next 1:40 minutes hopefully
[OnePlus 7 Pro Questions & Answers] Roach419:
It makes me wonder if they locked out the system, thats why it keeps saying invalid imei. I think the first batch of people got it by a fault/technicality. Once oneplus realized that we were using the "other one plus device" they stopped issuing the unlock bin. I mean mine went through just fine, hopefully ill have mine Tuesday.

---------- Post added at 10:18 AM ---------- Previous post was at 10:14 AM ----------

I actually feel bad for the people having problems because the whole unlocking process was easy and simple for me. From unlocking sim through Tmobile to the applying for the unlock .bin was super easy. Didnt need to make any eip payments, wait 40 days, or had no imei errors
[OnePlus 7 Pro Questions & Answers] Mentalmuso:
It's TMobile not the device.
[OnePlus 7 Pro Questions & Answers] Mentalmuso:
It's TMobile not OnePlus. I wonder how many times I'm going to respond with this.
[OnePlus 7 Pro Questions & Answers] Mentalmuso:
You will be waiting exactly 7 days
[OnePlus 7 Pro Questions & Answers] Mentalmuso:
OnePlus have no interest in locking you out of the bootloader. It's a TMobile purchased device. TMobile locked it down. OnePlus has nothing to do with convoluted lockdown processes.
[OnePlus 7 Pro Questions & Answers] TechOut:
So the time doesn't vary? It's always sent 7 days after request?
[OnePlus 7 Pro Questions & Answers] Mentalmuso:
I was told by TMobile that their servers are still playing catch-up with this new device. My device was confirmed to be allowed sim unlock, but the app never worked. I got in touch with TMobile and they refreshed something on their end and the app worked instantly. I have every belief that every server side issue is T-Mobiles issue. I mean, I have issues with their mytmobile site all the time, not even relating to OnePlus.
[OnePlus 7 Pro Questions & Answers] TechOut:
The OnePlus website for entering your IMEI and unlock code are completely different from T-Mobile's servers.
[OnePlus 7 Pro Questions & Answers] Mentalmuso:
I'm probably speculating and wrong, but whenever an imei is queried, be it through any website, such as Swappa for instance, the query goes back to TMobile for information.
[OnePlus 7 Pro Questions & Answers] slayerh4x:
Hey Mental. Are you going to port your WETA mods to this device too? :o
[OnePlus 7 Pro Questions & Answers] photolarry:
No you are wrong. It's OnePlus. They are sending token in 5 days. I spoke to their support and TMobile. TMobile has nothing to do with getting unlock bootloader tokens.
[OnePlus 7 Pro Questions & Answers] init_dot_t:
Calling people wrong while being wrong is just, wrong. They are not sending bin tokens out in 5 days.
[OnePlus 7 Pro Questions & Answers] photolarry:
They are sending Mine in 5 days and it's coming from OnePlus not TMobile. You are wrong. This isn't handled by them. I've talked to reps online and by phone with OnePlus. Went you don't wish to believe truth is pointless
[OnePlus 7 Pro Questions & Answers] init_dot_t:
Wow you don't say! You would be surprised to hear that tmo doesn't send out unlock bins it's always through OP. That's why they have it on their website! Everyone who applied already is waiting 7 days and they aren't making a special 5 day request for you, get over yourself.

Please read FAQ #2 and tell me what that turn around time says.

https://support.oneplus.com/app/answers/detail/a_id/588/kw/unlock token
[OnePlus 7 Pro Questions & Answers] jcsww:
Mod edit: Quoted post removed

I think what most people fail to realize, is that carriers have absolutely nothing to do with the software and firmware of devices. Outside of providing some bloatware, carrier aggregation information, and the ability to remotely SIM unlock a device sold by T-Mobile. All T-Mobile actually is for OnePlus, is an exclusive retailer for OnePlus in the US.
[OnePlus 7 Pro Questions & Answers] init_dot_t:
Correct, hence why you would go to OP for the unlock bin and not tmo.

---------- Post added at 04:46 PM ---------- Previous post was at 04:42 PM ----------

Mod edit: Quoted post removed. Reply also as off-topic.

---------- Post added at 04:47 PM ---------- Previous post was at 04:46 PM ----------
[OnePlus 7 Pro Questions & Answers] photolarry:
I made a simple mistake...I quoted the wrong person. I'm tired and not watching closely enough... Any way sorry but the guy saying I'm wrong and bashing me for not knowing when I talked directly with OnePlus should be the one ridiculed not me. Several of us had issues getting that website working with error invalid IMEI...I spoke to support and they did it manually and are sending me the code in expedited way. They are talking directly to tech people in China. He told me he emailed them. I attached part of the correspondence with the rep. So mention the other guy is wrong and let it go. Thanks
[OnePlus 7 Pro Questions & Answers] dr_rick13:
It's not that serious man, don't let strangers on the Internet get to you.

But I'm curious how you got them to potentially unlock even with the message about invalid IMEI.

Mind telling me how?
[OnePlus 7 Pro Questions & Answers] photolarry:
I spoke to a supervisor at OnePlus support.
[OnePlus 7 Pro Questions & Answers] bp328i:
I just got my token exactly 7 days and 15 minutes after I apply for it from OnePlus.

Time to soft brick this thing...lol
[OnePlus 7 Pro Questions & Answers] init_dot_t:
Gonna take one for the team? lol
[OnePlus 7 Pro Questions & Answers] bp328i:
Lol...People have been successful, and I read a lot before I do anything so I don't see it being a issue.
[OnePlus 7 Pro Questions & Answers] init_dot_t:
I still have another day but its been a few years since I have done any of this. I may just wait for the MSM tool. I thought when you said soft brick you meant what someone mentioned last night to get OP to do a remote session on your pc and download the msm tool so we have it lol
[OnePlus 7 Pro Questions & Answers] TechOut:
Are you going to try converting it to the global rom?
[OnePlus 7 Pro Questions & Answers] bp328i:
Yes, 9.5.3 then I will do local upgrades from there.

---------- Post added at 12:48 AM ---------- Previous post was at 12:44 AM ----------

Gotcha, yeah not going that route, it is my backup phone but I still want to be able to play with it.
[OnePlus 7 Pro Questions & Answers] TechOut:
If you flash 9.5.3 do you get OTA updates after that or have to flash each one?
[OnePlus 7 Pro Questions & Answers] jcsww:
Does just sideloading the update on the T-Mobile one enable dual-SIM but preserve T-Mobile's WiFi Calling, VoLTE, band 71, and carrier aggregation? Does the global US firmware maintain band 71, WiFi Calling, and VoLTE on T-Mobile?
[OnePlus 7 Pro Questions & Answers] bp328i:
No OTA, but it's not much harder. You download the full OTA to your phone, go into system update in settings, tap the three dots, select local update, and select the file you downloaded and it installs just like an OTA.
[OnePlus 7 Pro Questions & Answers] TechOut:
Ah true I forgot OnePlus had that I used to update like that since it would show up on the site before the OTA rolled out to everyone anyway

---------- Post added at 12:58 AM ---------- Previous post was at 12:57 AM ----------

You can't just "enable" the second SIM slot the T-Mobile version is sold with 1 IMEI doing anything to enable it is illegal
[OnePlus 7 Pro Questions & Answers] init_dot_t:
Interesting! Hopefully someone makes a detailed write up that can be followed.
[OnePlus 7 Pro Questions & Answers] RandomPooka:
How are you going to convert it? I'm lost on that one. New to OnePlus
[OnePlus 7 Pro Questions & Answers] TechOut:
Once the phone is unlocked you can flash other ROMs so you just download the global OnePlus ROM from them and install it instead of the version T-Mobile releases
[OnePlus 7 Pro Questions & Answers] Juxto2010:
The second slot is not enabled or disabled by anyone and thus is not illegal. The manufacture puts a single IMEI into both sim slots and then provides a single sim tray. The T-Mobile firmware doesn't show the second sim but that doesn't mean that it is not there or even disabled. The firmware just doesn't have the ability to make use of the already enabled sim 2 slot. When you flash the international firmware both sim slots will be visible but with the same IMEI in both just as the manufacture had intended. If you put a dual sim tray in with two sim cards you will have service on both with a single IMEI which could raise a red flag with a carrier if both are on the same network with different accounts. I did this on my 6t with two sims, both on my account, and still have no trouble with service today. I will do the same with my 7 pro as soon as I get past this "Enter a valid IMEI number" to get my unlock token. Can't wait for MSM
[OnePlus 7 Pro Questions & Answers] RandomPooka:
Derp. I don't know why that hadn't crossed my mind. I did the same thing with my PH-1
[OnePlus 7 Pro Questions & Answers] :
Yep. Unlocked over here, JOD and not even 1 payment made.
[OnePlus 7 Pro Questions & Answers] Ricey:
New to OnePlus as well. From what I understand once the msm tool is released we can just use that to convert to international and not have to sim/oem unlock right?
[OnePlus 7 Pro Questions & Answers] jongcruz:
If I'm not mistaking, to do that you need sim unlock then unlocked bootloader and finally do the conversion with the tool.
[OnePlus 7 Pro Questions & Answers] mastibeta:
False...the msm tool will convert it without any unlock being done. It's the super tool.
[OnePlus 7 Pro Questions & Answers] jongcruz:
Ok thanks for the clarification. Now the question is when you do the conversion from T-mo to international do you lose L3?
[OnePlus 7 Pro Questions & Answers] TechOut:
Yep but that would be duplicating an IMEI if you are using 2 SIMs which you cannot do

---------- Post added at 02:53 AM ---------- Previous post was at 02:52 AM ----------

Also the Device was sold as a single Sim device therefore any modifications to it changing that would be against FCC rules as there is no second IMEI
[OnePlus 7 Pro Questions & Answers] Roach419:
Here is a summary for those having imei issues