yashsingh1/xdaforums huggingface dataset:
[OnePlus 7 Pro Questions & Answers] millerd79:
I sent them a bug report but I would recommend other do the same. I also gave them a link to this thread so they can see what's happening.
[OnePlus 7 Pro Questions & Answers] wiiscientist:
Have you both switched from iPhone to OP7Pro?
[OnePlus 7 Pro Questions & Answers] millerd79:
No I had a 6t on Verizon.
[OnePlus 7 Pro Questions & Answers] htapocysp:
I had an asus rog phone
[OnePlus 7 Pro Questions & Answers] idkwhothatis123:
Just called. Couldn't remove that block. That feature is related to iPhones though.
[OnePlus 7 Pro Questions & Answers] htapocysp:
what blocks?
[OnePlus 7 Pro Questions & Answers] Mike02z:
Having same issue. Me and my wife are both on VZW. I see her call but it automatically ends the call. When I call her back it's fine. Tried same thing with my son who is also on VZW. Even more puzzling is that neither get my texts. Until they reboot their phones. One is an iPhone and one an LG.
[OnePlus 7 Pro Questions & Answers] millerd79:
For me text are working no problem. That how I have been communicating with my teammates at work since calls are working.
[OnePlus 7 Pro Questions & Answers] Badwished:
I having the same issues my Wife Iphone Xr on Verizon when she calls me and i answer it drops instantly i can call her tho and it works. We are both on Verizon
[OnePlus 7 Pro Questions & Answers] DexterMorgan x:
Had my other friend with a Verizon iPhone 6s call me, no problem. So its just the other iPhone on my Verizon account that drops.
[OnePlus 7 Pro Questions & Answers] Mike02z:
Made the news... The possible fix will not work as VZW says the phone can't be activated on their Network....

https://www.droid-life.com/2019/05/...s-7-pro-owners-seeing-dropped-calls-no-texts/
[OnePlus 7 Pro Questions & Answers] Slkart:
I try to answer my wife's call but my phone app disappears and it says call failed on their end. All other 40+ calls incoming from different numbers work fine. troubleshooting steps I have done so far.

- Wiped new OnePlus 7

- New VZW sim

- No blocks

- No Forward

- Different dialer app

- Old OnePlus 6t can accept call no problem

- CDMA less

at this point I'm totally lost as to why only this new phone can't accept the call any help would be greatly appreciated.

thank you
[OnePlus 7 Pro Questions & Answers] DexterMorgan x:
RMA is done. Shipped back to OnePlus. Not dealing with this for $750.
[OnePlus 7 Pro Questions & Answers] Slkart:
iPhone X on VZW

I've narrowed it down to just iPhone X on VZW incoming calls fail. I tested this with 20+ different contacts. OnePlus support is garbage and VZW isn't much better. Hopefully it gets fixed soon I love everything else about this phone!
[OnePlus 7 Pro Questions & Answers] jayberk17:
Same issue here with dropped/restricted calls

I started a thread in the "starting point" forum about on OnePlus about this bc of the stupid 15 day waiting rule.
[OnePlus 7 Pro Questions & Answers] Silkdad:
I am also having this problem. I love this phone, but if it's not resolved in a day or so, I'm going to have to return it. I use this phone for work and everyone else has iphones!
[OnePlus 7 Pro Questions & Answers] xray49er:
This has been happening to my wife's Galaxy note 9 I spent over an hour with three levels of tech support last week and they could not fix it . We went as far as factory resetting her phone removing contacts and dialing her it sucks. God forbid something comes up that is important and I can't reach her.
[OnePlus 7 Pro Questions & Answers] Mike02z:
I've tested with almost all of the top tier phones. The S10, LG V40, Pixel 3XL, OnePlus 6T and an iPhone X and an xs. The only phones I have noted with this behavior is Apple phones.

Not sure why this is a big deal, you see the call come in so you just need to call back.

Those of us who reasearched before purchase knew the 7 Pro was not VZW certified. I suspect many saw band 13 supported and assumed it would be Verizon certified. I get this may be a deal breaker for some buy I prefer not to talk to iPhone users anyway:D
[OnePlus 7 Pro Questions & Answers] grumpyhooray:
According to the Droid life article posted earlier, the 7 Pro is Verizon certified.
[OnePlus 7 Pro Questions & Answers] skinnytoo2:
I spoke with someone who was actually knowledgeable at Verizon. He is head of his team in tech support. The problem is the firmware flashed on the phone. Nothing will change with the incoming call issue until it's addressed by OP. Not what I wanted to hear. Guess I'll switch to T-Mobile until it gets figured out. Nice thing is I will get a port over prepaid Visa for the move and I can move back anytime because there is no contract.
[OnePlus 7 Pro Questions & Answers] Mike02z:
According to Verizon, it is not. Likely it will be certified eventually but even if it does, number forwarding with a smart watch will not setup on VZW. This was the same with the 6t.

I would not bail yet guys. Anyone try an alternative dialer? I'll try a few, just in case.
[OnePlus 7 Pro Questions & Answers] skinnytoo2:
Got Verizon messages and works over WiFi
[OnePlus 7 Pro Questions & Answers] larsdennert:
I received calls today from a Verizon iPhone x to my 7pro running Verizon without trouble.

The issue you guys are having I have a seen before. I have seen it Android to Android as well. It often happens only with other phones on our account but then that's where many calls come from Bank and forth.

This is likely not specific to the OnePlus or it being cdma less. This is a provisioning problem. I cannot tell you the exact cause but I suspect if the old phone is on during provisioning a Sim in another phone it can cause it sometimes.

Over the years the way I have gotten it fixed was having Verizon reapply the provisioning.

Best of luck
[OnePlus 7 Pro Questions & Answers] jayberk17:
I don't think that's it bc I can receive calls from some iPhones on verizon but not others.
[OnePlus 7 Pro Questions & Answers] Slkart:
This is iPhone X on VZW calling my OnePlus 7 on VZW. I have tested over and over and only X on VZW has issues calling me.
[OnePlus 7 Pro Questions & Answers] larsdennert:
Yep that is the effect. I could receive calls from some people and others consistently not. No matter what some phones would not work. I know it sounds crazy but for me, getting the right person to reprovision solved it.

I also tried with a metro iPhone. No problem.
[OnePlus 7 Pro Questions & Answers] grumpyhooray:
Could you share what features you're provisioned with on your line? That would provide some sort of starting point for those of us with this issue.
[OnePlus 7 Pro Questions & Answers] larsdennert:
Matters not what features are on the line. Happened to me with two ordinary Verizon carrier Moto z play and z2 play phones. Also with non Verizon pixels. Also between Android and iPhone. It's a provisioning issue. I only noticed it between phones on our account. Sometimes right when switching phones. Came and went randomly a couple times also.

Is everyone else coincidentally having it with phones on their own account? That would be interesting. Either way call and see if you can someone to reapply the provisioning and see what happens. Most reps had heard of the issue.
[OnePlus 7 Pro Questions & Answers] millerd79:
They are working on a fix.
[OnePlus 7 Pro Questions & Answers] Toxicdeity:
Thank you! Please keep us updated if you get a reply, I haven't got a chance to test if vzw iPhones are giving me issues as most people I know with Verizon have Androids but I am getting the all numbers not on contact list showing as restricted bug.
[OnePlus 7 Pro Questions & Answers] Silkdad:
iPhone Advanced Calling Feature?

Someone replied to my reddit conversation about this that iphones with "advanced calling" turned on where the phones that couldn't be answered. Has anyone tried testing that out (turning off advanced calling from the iphone)? I'm at work and can't for a while.
[OnePlus 7 Pro Questions & Answers] idkwhothatis123:
Advanced calling as in HD voice? Or advanced calling in the settings of the iPhone?

Edit: confirmed this works. Just turned it off on my wife's phone. She can call me and I can answer no problem. Definitely a work around for those you can do it for. Only issue is it's not HD voice anymore, so they do not sound as clear.
[OnePlus 7 Pro Questions & Answers] Silkdad:
I don't know, really. I haven't used an iPhone in a long time. I looked around online and I think they are the same thing.... the way to turn it off apparently is to go into cellular settings and setting LTE either off or data only. I'll try playing around with it tonight to see if it makes a difference from my wife's phone.

Not that this is acceptable, but for a temporary fix for my family, it might be worth doing.
[OnePlus 7 Pro Questions & Answers] htapocysp:
Tested, If you turn hd calling off on the iPhone X(r/s/max) the call will go through just fine.
[OnePlus 7 Pro Questions & Answers] Silkdad:
I did just confirm that at least one of the iphones (an 8 plus) that can call me has LTE set to data only. I'm feeling pretty sure this is the "issue".
[OnePlus 7 Pro Questions & Answers] idkwhothatis123:
OnePlus messaged me back saying they have identified the issue and are working on a fix. Here's to hoping it's bundled into the camera update next week
[OnePlus 7 Pro Questions & Answers] larsdennert:
Has anyone tried a different dialer like the pixel one for the restricted call issue?
[OnePlus 7 Pro Questions & Answers] skinnytoo2:
No, but I will tomorrow
[OnePlus 7 Pro Questions & Answers] grumpyhooray:
I was using the pixel one and had the same issues yesterday.
[OnePlus 7 Pro Questions & Answers] cramjammer:
There's a work around for important contacts/family if you need a band-aid fix until an update from Vzw or 1+.

On iPhone, disable LTE voice option in settings, then under cellular tab. I take no credit, 'Silkdad' in comment section of Droidlife Article posted it. I changed it on my wife and kids, calls come thru now without disconnecting. Like I said, cheap fix.
[OnePlus 7 Pro Questions & Answers] ZekkRagnos:
Has anyone else been having issues sending text messages? Mine send but the person gets symbols like the picture attached. I've been having so many issues with Verizon that I'm considering returning the phone.
[OnePlus 7 Pro Questions & Answers] KingGlade:
I'm having issues with MMS now after finally getting texts to work. Looking at the APN settings it seems that the MMS info is left blank and that may be the culprit, but I can't edit the APN settings at all. I can send MMS messages, but I don't receive them at all.
[OnePlus 7 Pro Questions & Answers] larsdennert:
Did you mess with vowifi settings? If so turn it back off.
[OnePlus 7 Pro Questions & Answers] idkwhothatis123:
Did today's update fix anyone's Verizon issues?
[OnePlus 7 Pro Questions & Answers] millerd79:
Yes, I am able to receive calls from Verizon iPhone customers again after the update.
[OnePlus 7 Pro Questions & Answers] idkwhothatis123:
Hmm I am not. This changed nothing for me.
[OnePlus 7 Pro Questions & Answers] QD2DC:
No it does not.
[OnePlus 7 Pro Questions & Answers] xray49er:
I had Verizonvadd provisions to my wife line and it fixed the problem I can now call her. For me with the one plus pro I still get restricted calls from unknown callers
[OnePlus 7 Pro Questions & Answers] Silkdad:
What provisions did you have them add?

Thanks.
[OnePlus 7 Pro Questions & Answers] millerd79:
It's strange...I was able to receive a couple of calls earlier today but now it's back to not working. [emoji2369]
[OnePlus 7 Pro Questions & Answers] xray49er:
It's just called provisions I went all the way up to tier 3 support and ended wiping my wife's phone and it did not fix the problem I called back a few days later and they removed my wife's phone from my account then added provisions and everything was fixed . There is not particular provision its just add provision to my wife line and everything is fixed she can receive calls now from everybody
[OnePlus 7 Pro Questions & Answers] larsdennert:
I tried the pixel dialer but there is no voicemail tab so that was that for me
[OnePlus 7 Pro Questions & Answers] jayberk17:
I have a separate question regarding possibly switching back to my Galaxy S10 until they fix all these issues with Verizon. Will having my account registered as CDMA less effect the performance of any other phones I put my sim into?
[OnePlus 7 Pro Questions & Answers] millerd79:
Guys I received an update from OnePlus directly. This fixes the problem with Verizon iPhone users calls failing....download and install at your own risk.

https://drive.google.com/open?id=1lzehhsrVNp1XzvU19Su-_mJVhNlzUqSE
[OnePlus 7 Pro Questions & Answers] Silkdad:
Very promising! I'll wait until the actual update though. Thanks for the info.
[OnePlus 7 Pro Questions & Answers] jayberk17:
Has anyone downloaded this and tried it to confirm it works?
[OnePlus 7 Pro Questions & Answers] mdonnelly1127:
I have downloaded, installed... And happy to say.... IT WORKS!!!! Thank God! Thank you sir for supplying this file
[OnePlus 7 Pro Questions & Answers] millerd79:
My pleasure.
[OnePlus 7 Pro Questions & Answers] buddhasole:
Also downloaded, installed and comfirm it works!
[OnePlus 7 Pro Questions & Answers] DonnntD:
Can you guys confirm this fixes the "Unknown Caller" problem as well? And do we still need to have provisioning?
[OnePlus 7 Pro Questions & Answers] mdonnelly1127:
Out of curiosity do u have the link to the thread this was posted it not just the screen shot? Appreciate it again
[OnePlus 7 Pro Questions & Answers] millerd79:
It's not a thread...it was a DM.
[OnePlus 7 Pro Questions & Answers] ruggerdude:
Flashed,.worked perfectly. Thanks!
[OnePlus 7 Pro Questions & Answers] millerd79:
I think it's really cool I was able to contact someone at OnePlus and within a few days they push out a fix.

If this would have happened with Samsung I'm sure it would just have been radio silence from them.
[OnePlus 7 Pro Questions & Answers] mdonnelly1127:
It is amazing. Very impressed! How do you get in contact with them though?
[OnePlus 7 Pro Questions & Answers] millerd79:
I just submitted a bug report via their forums.
[OnePlus 7 Pro Questions & Answers] mdonnelly1127:
Very cool! Glad to see they care lol
[OnePlus 7 Pro Questions & Answers] larsdennert:
Come on, it's been twenty minutes, does caller id work, lol? This delays root again for me haha. I'd rather have this first.
[OnePlus 7 Pro Questions & Answers] lu270bro:
Dumb question, but I can't see the file to upgrade local. I copied it to the sdcard root, but still won't show. What folder location does it need to be copied too? Thanks
[OnePlus 7 Pro Questions & Answers] larsdennert:
Yes root folder of internal storage. If it doesn't show, go out of the menu and back in.
[OnePlus 7 Pro Questions & Answers] lu270bro:
Not working. Rebooted phone and still won't show... Not sure what the deal is. I am not rooted yet, wonder if that is the issue...
[OnePlus 7 Pro Questions & Answers] jayberk17:
Does my device need to be rooted to do this?
[OnePlus 7 Pro Questions & Answers] xray49er:
I just had a big scare I flashed the update and my phone would not boot. I was having problems with the download and thought the file was corrupt after about 30 minutes on the charger I was about to remove my Sim and put it back in my pixel to call for a replacement device, it finally tuned back on. Man I was so scared. I finally decided not to root one of my phones and thought I bricked it by flashing a some update. As much as I tinkered with my phones in the past a simple update is what i thought got me
[OnePlus 7 Pro Questions & Answers] larsdennert:
Make sure you have the GM1917? This will update you to 9.5.6. Root is NOT needed.

However, I managed to root first on 9.5.4, do a local upgrade using the system updater with this file, then reinstall root before rebooting from the install using the OTA option in Magisk.
[OnePlus 7 Pro Questions & Answers] idkwhothatis123:
9.5.6 isn't for the unlocked model? Tmo, sure. But not unlocked models

https://www.google.com/amp/s/www.tm...bile-oneplus-7-pro-april-security-update/amp/
[OnePlus 7 Pro Questions & Answers] ianm1837:
Anyone notice chrome being forced to 60hz after this upgrade or am I nuts?

Edit: Definitely does.. You can see it switch after being in chrome for a few seconds. Annoyed...
[OnePlus 7 Pro Questions & Answers] Volidon:
Going by an earlier screenshot his build is GM21AA so it's fine. The one you linked is for build GM31CB which is for the Tmobile variant only.

build GM21AA are for the following variants:

GM1911: India

GM1917: Global/US Unlocked (?)

Update packages with build GM21BA are for the following variants:

GM1913: EU

Update packages with build GM31CB are for the following variants:

GM1915: T-Mobile
[OnePlus 7 Pro Questions & Answers] nrage23:
I updated this way and still rooted. The Verizon Iphone issue is resolved for me.
[OnePlus 7 Pro Questions & Answers] lu270bro:
Where did you copy the file to? I can't get the file to show up no matter where I copy it to. I have the gm1917 on 9.5.3 os.
[OnePlus 7 Pro Questions & Answers] millerd79:
But it in your root directory.
[OnePlus 7 Pro Questions & Answers] lu270bro:
See screenshot. It does not show where I have it right now. Don't know what the deal is.
[OnePlus 7 Pro Questions & Answers] millerd79:
That looks like the correct directory. Now goto settings -> system -> system update and click on the gear in the top right corner. Then click on local upgrade and you should see the file.
[OnePlus 7 Pro Questions & Answers] lu270bro:
No, it's a no show.....
[OnePlus 7 Pro Questions & Answers] millerd79:
??? Not sure why it's not showing up.
[OnePlus 7 Pro Questions & Answers] lu270bro:
Me neither. Just rebooted to stock recovery and wiped cache to see if that does anything, and still nothing. Phone hasn't pulled the 9.5.4 update yet either. Have no idea what is going on. Will try to re download and see if that does anything.

---------- Post added at 09:30 AM ---------- Previous post was at 08:39 AM ----------

Re-downloaded for the eleventy-eigth time, and finally took. Not sure what the deal was, but I got it now. Thanks
[OnePlus 7 Pro Questions & Answers] Lesser Version:
My steps

Download to drive

Download to device

Use built in file manager

Copy from downloads

Paste in internal storage

Back out

Open update and hit gear icon, then local

Should be there
[OnePlus 7 Pro Questions & Answers] Lesser Version:
My Hero!
[OnePlus 7 Pro Questions & Answers] jayberk17:
I have a potential dumb question....I just updated to version 9.5.6 from the link in this thread and it fixed the Verizon iPhone call issue thankfully. My question is since I just updated to 9.5.6 and I haven't yet gotten the camera update which is supposed to be 9.5.4 will I still be able to get the update when they release it in my area since I'm already past that update code?
[OnePlus 7 Pro Questions & Answers] QD2DC:
Thanks for updating us. I tried it and sure enough problem fixed. This is a huge help so thanks again.
[OnePlus 7 Pro Questions & Answers] lu270bro:
I used the Oxygen updater app from the play store to pull the 9.5.4. the updater app is not official, but it worked. I then finally got the update linked in this thread to take. You could try the updater app, but not sure if it will take since you have the 9.5.6. Just a thought
[OnePlus 7 Pro Questions & Answers] larsdennert:
If you are on 9.5.6 you are on a newer build than 9.5.4. It will have all previous fixes
[OnePlus 7 Pro Questions & Answers] jayberk17:
So the camera update was part of the linked fix?
[OnePlus 7 Pro Questions & Answers] KillerQ:
Delete

---------- Post added at 09:28 PM ---------- Previous post was at 09:26 PM ----------

Not yet. Soon!

---------- Post added at 09:29 PM ---------- Previous post was at 09:28 PM ----------

I'm not doubting that the person who posted the direct message link that fixes the Verizon iPhone issue is legit, but my question is, if that's really the case, why isn't that link shared in more places other than a random thread on here?
[OnePlus 7 Pro Questions & Answers] millerd79:
The OnePlus rep said they would start pushing out the update today.
[OnePlus 7 Pro Questions & Answers] Ewing33855:
The update is official. Downloaded and can confirm iPhone from Verizon issue is resolved. I called from my work Verizon iphone x to test. Thank goodness.
[OnePlus 7 Pro Questions & Answers] Bradl79:
Since I don't have verizon looks like I can skip this one.
[OnePlus 7 Pro Questions & Answers] Silkdad:
I keep checking for updates the standard way on my phone but nothing yet.

I did call Verizon today to ensure that I had both CDMA Less and HD Calling activated (which I did). The rep I talked to kind of laughed and said "we get so many calls on these OnePlus 7 Pros. Our engineering team is working on the issues".

Also, finally after one week I got 2 responses to the OnePlus service request I put in at the same time in two separate emails. One said to hard reset the phone. The other said: "We are sorry for the delay in response. We are here to help. The OnePlus 7 pro device works fine with Verizon carrier. We suggest you to contact Verizon for better assistance on the same." :confused: Lolz.
[OnePlus 7 Pro Questions & Answers] cramjammer:
I'm right there with ya buddy. Thanks again for tip over on DroidLife!
[OnePlus 7 Pro Questions & Answers] Silkdad:
Downloading my update now! It popped up at about 10:15 AM EST.
[OnePlus 7 Pro Questions & Answers] 8k3:
I'm still getting dropped calls from vz iPhone holders. If I power cycle it fixes but then develops again. Idk what to do

9.5.6 installed
[OnePlus 7 Pro Questions & Answers] larsdennert:
If you aren't getting 9.5.6 ota, then install oxygen updater from the store
[OnePlus 7 Pro Questions & Answers] skinnytoo2:
Nobody answered if this fixed the Restricted caller issue?
[OnePlus 7 Pro Questions & Answers] ruggerdude:
It did not.
[OnePlus 7 Pro Questions & Answers] skinnytoo2:
Really? How annoying!!
[OnePlus 7 Pro Questions & Answers] larsdennert:
I've been using this for the caller ID issue for the moment. All these caller ID apps are a little annoying. Less than annoying callers though and this app isn't bad compared to some.

https://play.google.com/store/apps/details?id=com.allinone.callerid
[OnePlus 7 Pro Questions & Answers] millerd79:
I sent a bug report about the caller ID issue to OnePlus today.
[OnePlus 7 Pro Questions & Answers] larsdennert:
I just tried the official Google dialer, not the patched and resigned one, using the magisk framework. Voicemail doesn't work with that one either.

Google duo works the same as the 1+ dialer. If a pixel switches to duo during a voice call, the 1+will hang up the voice call when you answer the duo and you can mess with the screens to get to duo video chat. If a 1+ tries to start a duo call during a voice call, the pixel doesn't switch and says, missed call. Two pixels together can switch seamlessly.

So I didn't get as far as trying caller ID for unknown numbers. Not a good grade off
[OnePlus 7 Pro Questions & Answers] larsdennert:
More service!

Hey everyone, I was in the woods if Oregon recently. Many areas I had no service and I attributed this to the cdma less design of the phone. On a whim I went in to settings, WiFi internet, Sim, Sim 1 Verizon and turned on data roaming. The phone instantly got service noted as Extended Network and I also had voice and text. We often don't consider being able to roam domestically with Verizon but here you go. Likely US Cellular or some other reseller has roaming agreements with vzw. It's even possible I was roaming on that carriers gsm service or Sprint. Who knows.
[Huawei P20 Lite Questions & Answers] mistermiaw:
Good evening, since two months ago i started to have problems with my Huawei P20 lite. I think an OTA broke my phone because it updated one day and exactly the same day it started to reboot every 5 min and after that it had bootloop and was practically useless. Idk how but i made it works and i flashed it into a security patch. Now i can't use it to make calls, it says it doesn't have signal just emergency calls. Apart from that it does not work correctly the cam, i have the native cam app and when i take a photo with flash it reboots. This happen with whatsapp cam too and others apps that use cam.