yashsingh1/xdaforums huggingface dataset:
[Touch Cruise General] leftkats:
Thanks for the Info,you ve been very helpful :).... Well my scratch is on the outside and I couldnt find any outside faceplate for my TC... Instead I ordered the digitizer (see picture attached) which for me it seemed as the right option (I did that before reading your post :confused:)... Now I will just have to wait and see when it comes, if i did the right thing....:).... I will let you know
[Touch Cruise General] Reuvenm:
well, I was (and still) confused :) as I was looking for some info about the screen assembly, and the only one I've found was on this lab site (not particular to TC model though).

Please read the paragraph in RED starting with "ATTENTION..." later on that page (the link above includes Google's translation from russian).

More confusing is that the part you mention here IS available as is...
[Touch Cruise General] Reuvenm:
puzzle solved.

I was curious so I dismantled the TC again, than I notice the the glass shell IS carrying a tiny ribbon, which means IT IS the digitizer (I though it's coming from the hardware keys).

So I assume you ordered the right part.
[Touch Cruise General] leftkats:
cheers... I feel ever so glad!!! :)... but you would recon I would have to go through all the procedure to get it out and install the new one?
[Touch Cruise General] Reuvenm:
Actually it's a very delicate work with a steady hand and non scratching behaviour.

points to notice:

- The side silver bars are detached by sliding as well as pulling gently, as there are L shaped pins coming out of them into a niche in the body.

- The glass digitizer ribbon is run from one side of the main board into the other, so unlocking it (small lever and pull out) is needed as well as having the upper and rear shell apart as much as allowed, Or having the LCD wide ribbon out (& digitizer small one) and let the 2 shells free for easy access.

Saying that, it means that the procedure is almost identical as for replacing the LCD as the glass/digitizer is attached to front glass with sticky rubber and you need to get in there to release the tiny ribbon.

In your case I assume you also have to pull the bottom hardware keys' plate (assembly), in order to release it from the old shell/glass.

If that is the case, be carefull as the assembly is pinched into place by fragile plastic bumps that keep it in tight place in order to make a good push action (click). You'll have to widen the shell sides a bit and help it out.

! bent ribbon, and some mulfunction may occure.
[Touch Cruise General] microdrive:
Awesome Guide, Reuvenm you're the MAN!:D

I'd been searching all over for this guide so as to attempt to remove both the front and back camera. My Company just implemented this silly policy that doesn't allow phone w camera :mad:

Reuvenm, by any chance that you've had a good look at both the front and back camera and if it's a type which can be un-plug easily? Pls do not bother to disassemble the TC again, really. Just wanna check cos you may have shot some other pics of your disassembled gem that may show the front and back cameras

Anyway, great job and thanks a bunch in advance :)
[Touch Cruise General] Reuvenm:
you can disable the camera by software & registry, but I guess they want it to be out of sight..

as you see on the left pict on the first row of images, the front camera is a cubic aparatuse with 3-wings circle in the middle, just underneath the ext GPS antena hole:

this can be pulled out but I think it's ribbon (connection flat wires) is going via a cooling metal plate element and then to a PCB connector. Not sure about that as it's very delicate in there.

as for the back camera, I can't recall :(

here is a close up:
[Touch Cruise General] microdrive:
Hi Reuvenm, thanks for the really quick reply. Yeah i wanna get them removed altogether. So I took a leap of faith and viola! I had gotten the Back camera (3M pixel cam) out!

Followed the steps as you had illustrated and yes the 3M pixel camera was attached using some kind of L-shape flat metallic ribbon cable that ends up w a PCB connector. Wasn't difficult to remove though. I'll try to disassemble the Front camera tomorrow when i've got the time cos got to catch up on some work now.

A really big THANK YOU to Reuvenm for posting this amazing guide and i'll get some shots of the Front Cam removal and post them back here again.:D
[Touch Cruise General] nerdo:
Outstanding work man :)

You really got the guts gotta say ;)

Elegantly done and explained!! I copied this guide with pics for future reference:rolleyes:

This opens the door for a whole new era I guess, right guys!? :D
[Touch Cruise General] ravest:
glass deformation

Hello gusy

Can you give me a suggestion ?

One day i noticed this "stain" on my screen when the device is off.

At first i thought it was liquid traped insinde the lcd (as seen on other phones) but it turned out not to be.

This stain is visible only in bright neon light (at my workplace), and it moves or dissapears almost completly when i press the screen.

Outside, or in normal light the sceen has no problem.

I think that the top glass part of the screen is to big and it bends a little causing this.

Can i remove the top layer of glass, cutt let's say a half of milimiter from the side, and stick it back on ? or is there someting holding it under ?

I noticed that in a corner i could peal it off, but i don;t want to take any chances to breack something.

thanks in advance
[Touch Cruise General] Reuvenm:
If it's not a screen protector sheet problem (you said you can peel it... and the glass itself can not be peeled), not adhering flat on the screen, it could be more like an LCD surface bump, and the LCD is located beyond the front touch-glass.

Anyways, for the front touch-glass or the LCD you need to dismantle the phone, as access is from within.
[Touch Cruise General] CPL64:
sim card missing

Thanks for your guide - I have been using it over the week end as my touch cruise had a broken LCD and I decided to replace the broken screen myself (save time and money as this is not covered by the HTC warranty in Europe). So I took my time and followed your tutorial - it took hours but I did it !

Problem is that everything looks to work fine - but the phone !. Most of the time it says " sim card missing ". I am pretty sure i didn't damage the sim holder connector and have the fealing this is some kind of 'ROM' protection - so I am going to flash the radio rom. Or might it come from the manipulation of the MB (moisture ? )

what do you think ? did you notice the same problem ?
[Touch Cruise General] Reuvenm:
it happened to me three times after dismatlig tthe device.

can't pinpoint to how it was 'fixed' as I tried both removing/inserting the sim and fastening the sim's ribbon in it's connector.

after that i soft reset it and the sim showed up
[Touch Cruise General] CPL64:
thanks again- I was just about to give up after 2 days of different flashes...all unsuccessful ... I finally re-opened the machine and played again with the sim connector attached to the MB - after a soft reset it finally accepted the SIM...as you said - not sure this is a well controlled procedure - nor if I would recommend others to enter this process - but the important thing is that my Touch Cruise is back on line..

When I will have more time I will also post a few pics on the operation I did to replace the LCD. On top of what you described the one I purchase - for 65 euros and said to be EOM from HTC - had an aluminum frame on its top face. Altough very thin , I had to remove it (! scaring operation!) otherwhise it didn't fit. Otherwise, once the Aluminium frame dismantled, the LCD looked exactly the same as the one that was originaly in my phone.
[Touch Cruise General] C J:
cracked my LCD 5 days ago, just sent it to HTC today

and was charged SGD$130 for the repairs.

Sounds reasonable to me.

was expecting something like $150-$200.

now just need to wait 3 days before picking it up.
[Touch Cruise General] saravanakumar:
ahhhsome

you have a lot of good.ppl can go ahead replacing confidently thx to your guide
[Touch Cruise General] ravest:
I did it :(

Hello again

So

After giving it a lot of thought, i decided to disasamble my phone to see if i can get rid of that stain. I have to say that it was a bit difficult to folow the guide but i finaly opened my cruise.

In the end i realised where was my problem.

The digitizer has 2 components:

A glass layer witch is on the bottom, and a plastic one (on top) witch are keppt together by twosided adhesive tape.

The "stain" was caused by the plastic layer, witch for some reason wasn't staying straight (it had a small bump...).

I figured this out when i pealed this layer from the glass one,

witch i shouldn't have done

because the layer has a connection with the glass and the small ribbon witch goes into the mb.

So for any of you, if you encounter my problem, better let it that way, cause the alternative will be a new digitizer.

I'll go to the htc service in romania to see how much will they charge me for a new one, and if the amount is to much, i'll try to order one from the web(altho not that many companies ship to my country )

Wish me luck.

LE: I have a question thow

How can you remove the digitizer from the casing ?

I tryed to pull it but i was afraid to damage something (else).
[Touch Cruise General] epxguy:
Just had display on my TC repaired by HTC in USA for approx $200. Unfortunately result was a poor -less than original quality- screen display. The display has a washed out appearance from most viewing angles. It seems that HTC repair center does not have the correct screens for replacing. Returned phone to HTC and waiting for a satisfactory solution. Any insight on this repair/display screen issue would be most welcome.
[Touch Cruise General] C J:
got my screen fixed and picked it up today from HTC Singapore.

I've got to say, it jus doesn't 'feel' original. :(

Somehow when u tap on the screen, u can c like sm kinda 'liquid' movement

beneath it. weird.

anyway, sold it straight off to a 2nd hand phone shop and bought

another new TC. :D

Everythings gd now..
[Touch Cruise General] Reuvenm:
- The digitizer (the touch sensor) IS the front-most glass, as seen on some of my photos. It is shown a a replacement part on another post in this thread, where you can see that dismantling is needed - no "peeling" involved as it's a one piece apparatus.

- I called the source I bought from the LCD, as for the difference in quality, and they could only say "we checked it before delivery" and "may be you didn't fit it correctly" which is weird as no "fitting is really needed and no calibration is available at user level (may be by software).

While trying to suggest that it may be an OEM or not HTC genuine (as claimed by them) they replied that "O2, HTC.. are the same all around 'universal' LCD".

As such, we need feedback from users that had their LCD replaced by HTC China factory or authorized main branch of HTC elsewhere, not labs around the world, just to make sure where is the catch.

thank you
[Touch Cruise General] ravest:
if i understand correctly, the digitizer has one one side, the outer layer, the one with the htc logo on the bottom, on witch we put the protective foil,

and on the other side a glass layer, witch comes over the actual lcd.

If i'm correct, than i can assure you that the top plastic layer can be pealed, but that is not a good ideea. This beeing said, the plastic layer was causing my glare problem.

Also, please tell me how did you remove the digitizer ?

Did you removed the hardware keys before ?

Was the digitizer glued with rubber bands, or only inserted into it's place ?

Thanks.
[Touch Cruise General] garageman07:
mye screens gone black

i followed the instructions and my screen is lighting but no picture, what did i do wrong?
[Touch Cruise General] Reuvenm:
check that no ribbon's end is out of it's socket and it is inserted all the way in.

what do you see on the screen that suggests it is turned on??

does it feel like the phone is restarting OK?!
[Touch Cruise General] garageman07:
when i turn it on I can see the screen becoming brighter, but no picture is coming, i will open the phone once more and check if everything is in its place.
[Touch Cruise General] Trapshooter:
I did the same thing and i find out just the ribbon's end isn't inserted all the way in.When i do it again it working good now .:)
[Touch Cruise General] Trapshooter:
Hi Mr Reuvenm . Do you know where can i get the bottom hardware keys' plate (assembly), cuz i think i break the ribbons.The Navigation wheel and the enter button not work ,and no light too.Thanks.
[Touch Cruise General] Reuvenm:
After about 25 times dismantling the TC I finally got my hardware key's ribbon broken too:(

so I am looking for replacement myself.

Some labs use conductive silver paint to fix some of those broken trails on ribbon cables, but this one is a sophisticated jagged one..
[Touch Cruise General] jkohan:
Isn´t the digitizer the object that attached to the upper shell in you 14.jpg picture ?

See this picture I downloaded from ebay, where they sell a Touch Screen Digitizer.

http://i7.ebayimg.com/01/i/000/fd/4a/75ea_1.JPG

Note the narrow ribbon that part has, and the fact that the logo of HTC is in the outer face of it.

Looks as this is the outer glass one can see, and the LCD & Digitizer aren´t the same piece.

Please confirm this to me, as I need to replace just the digitizer and would like to know if to replace that very only part is necessary to do all of the steps you´ve done to replace the LCD .

Thanks in advance.

Javier
[Touch Cruise General] Reuvenm:
yes, I've confirmed that already on previous posts. the digitizer is the outer glass with that tiny ribbon as shown by the picture above or here.

The LCD itself is attached behind it with sticky gum, and has a wider, side-ribbon.

The mistake in the description before was inherited from one lab offering the replacement service.

As far as I could experiment, one need to take the shell pieces apart in order to replace the digitizer or the LCD, and to tenderly de-attach the LCD from the digitizer, paying attention to that small ribbon. if you'll succeed to reach the goal with less ribbon's pulling-out that's great - I didn't experiment that specific situation.
[Touch Cruise General] ravest:
Got my cruise back from service

Hey guys,

i finaly replaced my broken digitizer, and the people from the service did a very good job. they replaced the front case , and the digitizer, and the total repair cost was about 50 euros, including the manual laber.

I also got the broken digitizer, so i made some pictures, to make sure nobody tried what i did.

You can see the broken part from both sides,

I tried to see how can i remove the digitizer from the case, this has to be done very carefull, because it is glued with the same type of rubber band.

the last 2 pictures inlustrate the mistake i made when i broke my digitizer.

so this is for informational purposes, and i don't advise anyone to do the same.
[Touch Cruise General] labrat55:
Thank you for sharing. But After I have replaced with new lcd and touch screen digitizer now my screen is white nothing else shows. What can be the cause?
[Touch Cruise General] Reuvenm:
Please re-check that all ribbon connections are tightly in place, especially the one that comes from the LCD into the side connector. This one need careful inserting as it's easy to believe that it is inside the pcb connector while it went underneath it.

Also make sure it's all the way in and parallel.

Otherwise, if all parts returned to their places and the screen is lit and no info on it, that could be a fault LCD.

someone has just sent a link to the manual on the forum, watch the assembly their and compare.
[Touch Cruise General] Elrohir:
Guys, first of all: thnx for this nice tutorial. But before i start: can somebody tell me with what kind of glue i can put the digitizer and lcd back together? Or is it some tape i can buy at a store?
[Touch Cruise General] Reuvenm:
there is no need for a glue as you will see. they are attached with sticky gum only.

carefully separate them, and the glue will remain on the surface. then attach the new screen onto it, and in correlation as was the previous one.

careful with the tiny ribbons!
[Touch Cruise General] Elrohir:
Did the job. I thought i had been very careful, but unfortunately the screen stays black after turning the device on. Just like the garageman posted earlier.

Ribbon trouble? Or did i maybe damaged the lcd? The ribbon to the lcd original was glued to the MB. Was that for a reason?

Definately didn't brick the device: i connected it to Activesync and Pocket Controller. All functions in tact. the touchscreen (digitizer, the reason i started this project in the first place) included.
[Touch Cruise General] Reuvenm:
re-check the LCD ribbon insertion. See that it's all the way in, and inserted INTO the connector and not underneath.

you can compare the new LCD with the old screen (if it worked even it needed replacement, just to make sure the new one itself is not the fault).

most of the ribbons are kept in place by adhesive tape in order to prevent misalignment or pull-out.
[Touch Cruise General] Elrohir:
lcd ribbon probably broken, ordered a new lcd screen.

It is a hell of a job to get the ribbon in its slot. Should i use a soft grip tool or something? Just with my bare hands i higher the risk of damage i recon.
[Touch Cruise General] Reuvenm:
soft grip tool ( not metal) may help handling ribbons.
[Touch Cruise General] Elrohir:
Unfortunately, i placed a new lcd screen. But it stays very dark when turned on. Snif. Still, the device starts up and works (checked via pocket controller). Cannot analyze what the trouble is. Placed the lcd ribbon carefully and tide. Sure of that. Anyone who had similair problems?
[Touch Cruise General] surgex0:
Thanks for this information everyone...So, from what I've gathered here is..if the scratches are on the OUTSIDE, then you need to replace the digitizer...

Unfortunately, like some other phones, there's no peeling involved here, and you have to dismantle the entire device just to replace this part. That imho sucks. I guess I am just going to call HTC USA and see if they can do it for me, and along with that, put a screen protector on. I have been using mine bareback because I could never seem to get the screen protector on without having some kind of bubbles or dust / prints underneath it on the sticky side. After ordering 3 diff screen protectors, I gave up. Hopefully they can help me and it won't cost too much...I do not want to have my screen be black and / or damage ribbon cables like other people have..So I think it is best that I call HTC.
[Touch Cruise General] mercadocel:
Hello there!

I need the motherboard or mainboard for HTC Cruise.

Where can I get one?

Thanks!
[Touch Cruise General] ys222:
Sabbaba !!!! :-))))

Can you please attche user guide document so we will all be able to download and keep it for the "right" moment ?

thanks a lot for the sharing and your time
[Touch Cruise General] ouioui01:
thx for this guide...it helps a lot :D
[Touch Cruise General] kabufzk:
i've got enormous problems getting the lcd-ribbon back to it's connector. how did you do the trick?

thanks,

kabufzk
[Touch Cruise General] Reuvenm:
One needs a good and steady hand, may be a magnifying glass and good light source in order not to miss the slot, and insert in parallel.

It helps to have a plastic tweezers to gently handle the fragile(!) ribbon.
[Touch Cruise General] kabufzk:
thanks! i finally got it in place. but now i have another problem. i have no backlight and the touch-screen does not work. what could have gone wrong? pls help.

greetings,

kabufzk
[Touch Cruise General] Reuvenm:
could be the small ribbon below the panel.
[Touch Cruise General] kabufzk:
that's what i thought too. hope that's all. but it's very difficult to find out if it was placed the right way, because you can't see where it is plugged in.
[Touch Cruise General] kabufzk:
i can just put it in that little hole, but isn't there supposed to be a plug like for the other ribbons?

kabufzk
[Touch Cruise General] kabufzk:
sorry, just found it. now the touchscreen works, but still no backlight? any more suggestions? :confused:

kabufzk
[Touch Cruise General] JonnySix:
How I'm about to replace my Digitizer screen

I ordered two screens from Shop-UK on eBay for £11 each. They haven't arrived yet (after a week), but I've already opened up my Cruise ready for the new one.

The pictures show my old scratched touchscreen, and how I shouldn't have to take the main body apart any further in order to pass the new digitizer ribbon through to where it needs to be inserted & locked down.

You have to lift the front button plate to pass the ribbon through, and unfortunately I cracked it at the top... but that will be less annoying than a screen scratch!
[Touch Cruise General] excogitation:
Help indentify the chips used

Did any of you take some nice high-res pics of the disassembled device that might help identifying the chips/parts used?

In particular: bluetooth, main camera, videophone camera, Wi-Fi.
[Touch Cruise General] totsaporn:
Can we do change up rom & ram?

Can we do change up rom & ram?
[Touch Cruise General] ProvRobbie:
JonnySix, did you get the digitizer? I have been checking their shop on ebay to find one as well, mine has stopped working.....Am trying to source one atm if you know of any other sources.
[Touch Cruise General] JonnySix:
Yes I did. I actually received FOUR in total because the first shipment got lost and then turned up a month later.

My HTC Cruise works fine now, and scratch-free. I'm now thinking that I don't need a screen protector because I can just replace the digitizer until the end of its useful life !

Although taking the button faceplate out is a hazard-prone hassle, I can confirm that IF you can lever it up just enough, you can get the digitizer ribbon through to the back of the HTC where it plugs in. No need to disassemble the main body.
[Touch Cruise General] ProvRobbie:
Sounds like it's worth a try!! I have just ordered a new digi so will be trying this in the next day or so.......I don't suppose you have a picture, or could describe where best to lever the plate from?

Also not sure about how to remove the old digi without disassembly......any ideas?

TIA

Rob..
[Touch Cruise General] ProvRobbie:
Big Thanks to Reuvenm

Cheers Dude......replaced my Digitizer this evening.......used your pics as a guide, piece of cake once you know how!!

Great Post!!
[Touch Cruise General] saber3650:
Two blue spots on the screen of HTC Polaris (Cruise)

Hi, everybody

I don't know if here is the best place for asking this question

but i dunno any better place.

recently Ive noriced two blue spots on my screen. they are located on

lower right portion of screen just above the FLO bar

those are very hard to see, you can not see 'em in white or bright

screens but they are completely obvious on black screns (like when you are running a program)

I'm using 3ELITE ROM. I dunno if it is realted to my ROM or my hardware.

could you help me please???
[Touch Cruise General] elmot:
a few questions.

im posing 3 pictures and i want to know what the parts are used for.

1,2 pics?

3 is it "radio output"
[Touch Cruise General] VoyagerBG:
Look at this ;)
[Touch Cruise General] TalhaQasim:
Really Lush man and Excellent work. Thanks
[Touch Cruise General] x86:
Awesome, I just ordered a new Digitizer for my O2 Xda Orbit 2, please notice everyone that the o2 branded phone and htc cruise are totally different shapes and screens/cases.

When purchasing a screen make sure to compare the pics to your phone. The cruise screen is rounded at the top with straight edges, and the Orbit 2 is rounded edges.

I will post back in 7-12 days when it arrives. I'm replacing due to some scratches (i hate owners who do not use screen protectors).
[Touch Cruise General] TalhaQasim:
I will be buying a screen protector in some days. I am currently using a transparent tape sticked with the screen.
[Touch Cruise General] revyve:
Thank you

Thank you so much. Your pictures and write up were much appreciated.
[Touch Cruise General] Reuvenm:
for whom it may concern, one can get the full housing and keypads for the Polaris: ebay