[Android Q&A, Help & Troubleshooting] walidabou:
Hello every one.

I'm in trouble. I flashe a stock rom for my moto g4 play xt1602 with mfastboot and the process was successful.

But now the phone stuck in what it looks like bootloop. When it boots and says "HELLO MOTO" and shows animation it restarts from the begining.

I dont't know if I flashed wrong firmware or something else.

This is the rom that I flashed: "XT1602_HARPIA_RETAIL_7.1.1_NPIS26.48-43-2_cid50_subsidy-DEFAULT_regulatory-DEFAULT_CFC.xml.zip".

I can enter recovery mode and all things and it is charging normally when it is off.

and this is fastboot getvar all:

(bootloader) version: 0.5

(bootloader) version-bootloader: moto-msm8916-81.12

(bootloader) product: harpia

(bootloader) board: harpia

(bootloader) secure: yes

(bootloader) hwrev: 0x81B0

(bootloader) radio: 0x5

(bootloader) emmc: 16GB SKHynix REV=07 PRV=08 TYPE=57

(bootloader) ram: 2GB Hynix S8 SDRAM DIE=8Gb

(bootloader) cpu: MSM8916

(bootloader) serialno: **************

(bootloader) cid: 0x0032

(bootloader) channelid: 0x40

(bootloader) uid: F9ABCD1F00000000000000000000

(bootloader) unlocked: yes

(bootloader) securestate: unlocked

(bootloader) iswarrantyvoid: yes

(bootloader) mot_sst: 3

(bootloader) max-download-size: 268435456

(bootloader) reason: Volume down key pressed

(bootloader) imei: 35****************

(bootloader) meid:

(bootloader) date: 08-26-2016

(bootloader) sku: XT1602

(bootloader) battid:

(bootloader) iccid:

(bootloader) cust_md5:

(bootloader) max-sparse-size: 268435456

(bootloader) current-time: "Sat Jul 9 7:45:10 UTC 2016"

(bootloader) ro.build.fingerprint[0]: motorola/harpia/harpia:6.0.1/MPI24

(bootloader) ro.build.fingerprint[1]: .241-15.3/3:user/release-keys

(bootloader) ro.build.version.full[0]: Blur_Version.24.71.3.harpia.retai

(bootloader) ro.build.version.full[1]: l.en.US

(bootloader) ro.build.version.qcom[0]: AU_LINUX_ANDROID_LA.BR.1.1.3_RB1.

(bootloader) ro.build.version.qcom[1]: 05.01.00.032.015

(bootloader) version-baseband[0]: M8916_20250106.08.05.14R HARPIA_APAC_D

(bootloader) version-baseband[1]: SDS_CUST

(bootloader) kernel.version[0]: Linux version 3.10.49-g9d5add0 (hudsoncm

(bootloader) kernel.version[1]: [MENTION=387459]ilc[/MENTION]lbld31) (gcc version 4.8 (GCC) ) #1

(bootloader) kernel.version[2]: SMP PREEMPT Sat Jul 9 03:03:37 CDT 2016

(bootloader) sbl1.git: git=MBM-NG-V81.12-0-g8be8ed0

(bootloader) rpm.git: git=MBM-NG-V81.12-0-g5f9a108

(bootloader) tz.git: git=MBM-NG-V81.12-0-gcf5b5ba

(bootloader) hyp.git: git=MBM-NG-V81.12-0-gcf5b5ba

(bootloader) aboot.git: git=MBM-NG-V81.12-0-gf9417da

(bootloader) partition-type:modem: raw

(bootloader) partition-type:sbl1: raw

(bootloader) partition-type:DDR: raw

(bootloader) partition-type:aboot: raw

(bootloader) partition-type:rpm: raw

(bootloader) partition-type:tz: raw

(bootloader) partition-type:hyp: raw

(bootloader) partition-type:utags: raw

(bootloader) partition-type:misc: raw

(bootloader) partition-type:padA: raw

(bootloader) partition-type:abootBackup: raw

(bootloader) partition-type:rpmBackup: raw

(bootloader) partition-type:tzBackup: raw

(bootloader) partition-type:hypBackup: raw

(bootloader) partition-type:utagsBackup: raw

(bootloader) partition-type:logs: raw

(bootloader) partition-type:frp: raw

(bootloader) partition-type:padB: raw

(bootloader) partition-type:modemst1: raw

(bootloader) partition-type:modemst2: raw

(bootloader) partition-type:hob: raw

(bootloader) partition-type:dhob: raw

(bootloader) partition-type:fsg: raw

(bootloader) partition-type:fsc: raw

(bootloader) partition-type:cid: raw

(bootloader) partition-type:metadata: raw

(bootloader) partition-type:logo: raw

(bootloader) partition-type:clogo: raw

(bootloader) partition-type:persist: raw

(bootloader) partition-type:kpan: raw

(bootloader) partition-type:boot: raw

(bootloader) partition-type:recovery: raw

(bootloader) partition-type:ssd: raw

(bootloader) partition-type:padC: raw

(bootloader) partition-type:sp: raw

(bootloader) partition-type:hw: raw

(bootloader) partition-type:customize: raw

(bootloader) partition-type:cache: raw

(bootloader) partition-type:system: raw

(bootloader) partition-type:eek:em: raw

(bootloader) partition-type:userdata: raw

(bootloader) partition-size:modem: 0x00000000027e0000

(bootloader) partition-size:sbl1: 0x0000000000080000

(bootloader) partition-size:DDR: 0x0000000000020000

(bootloader) partition-size:aboot: 0x0000000000113000

(bootloader) partition-size:rpm: 0x000000000003e800

(bootloader) partition-size:tz: 0x000000000008c000

(bootloader) partition-size:hyp: 0x0000000000020000

(bootloader) partition-size:utags: 0x0000000000080000

(bootloader) partition-size:misc: 0x0000000000080000

(bootloader) partition-size:padA: 0x000000000036f000

(bootloader) partition-size:abootBackup: 0x0000000000113000

(bootloader) partition-size:rpmBackup: 0x000000000003e800

(bootloader) partition-size:tzBackup: 0x000000000008c000

(bootloader) partition-size:hypBackup: 0x0000000000020000

(bootloader) partition-size:utagsBackup: 0x0000000000080000

(bootloader) partition-size:logs: 0x0000000000200000

(bootloader) partition-size:frp: 0x0000000000080000

(bootloader) partition-size:padB: 0x000000000022f000

(bootloader) partition-size:modemst1: 0x0000000000180000

(bootloader) partition-size:modemst2: 0x0000000000180000

(bootloader) partition-size:hob: 0x000000000007a000

(bootloader) partition-size:dhob: 0x0000000000008000

(bootloader) partition-size:fsg: 0x0000000000300000

(bootloader) partition-size:fsc: 0x0000000000000400

(bootloader) partition-size:cid: 0x0000000000020000

(bootloader) partition-size:metadata: 0x0000000000080000

(bootloader) partition-size:logo: 0x0000000000400000

(bootloader) partition-size:clogo: 0x0000000000400000

(bootloader) partition-size:persist: 0x0000000000800000

(bootloader) partition-size:kpan: 0x0000000000800000

(bootloader) partition-size:boot: 0x0000000001000000

(bootloader) partition-size:recovery: 0x0000000001019000

(bootloader) partition-size:ssd: 0x0000000000002000

(bootloader) partition-size:padC: 0x000000000087e000

(bootloader) partition-size:sp: 0x0000000000800000

(bootloader) partition-size:hw: 0x0000000000800000

(bootloader) partition-size:customize: 0x0000000002000000

(bootloader) partition-size:cache: 0x0000000010000000

(bootloader) partition-size:system: 0x00000000a0000000

(bootloader) partition-size:eek:em: 0x0000000029000000

(bootloader) partition-size:userdata: 0x00000002c57e0000

(bootloader) qe: qe 0/0

(bootloader) frp-state: no protection (0)

(bootloader) ro.carrier: reteu

all: listed above

finished. total time: 0.625s

Please to read all my getvar info before suggest any rom or solution. and tell me if the ROM above is correct or not.

I hope I find some help.

Thanks.