[Samsung Galaxy S7 Questions and Answers] UKEZ:
Yeah the phone boots fine, i just get presented with the usual FRP lock.. I've basically got this screen (got this off google), it's the same as what i'm getting.

[IMG="FRP Login Screen"]https://www.rockitrepairs.com/wp-content/uploads/unlock-google-frp-services.png[/IMG]

The most annoying thing off all is that I've just spent an hour on the phone to Samsung UK customer service (call center based in the philippines) and they basically said take the phone to a Samsung service center and they can unlock it, but there's a catch. So long as I take it with proof of purchase (which shouldn't be a problem as I think he originally got it from Carphone Warehouse via their website so we could print that), and providing the phone is still within warranty and has no damage... Ahh fk!

I mentioned the screen had a bit of a crack in it and then they started spewing some BS about how they can only do the FRP Unlock once the screen / phone has been repaired. So I've basically been arguing with them for an hour flat, asking why they feel the need to extort money from their customers to carry out a repair on a screen which isn't needed. The screen has been cracked (just the glass) pretty much from day one and the phone is perfectly fine and the screen being cracked doesn't and won't affect functionality or physically prevent their service center from plugging up the phone to a pc and then flashing it with a bit of software.

I explained to them that I would understand Samsungs service center wanting to charge for a service if Samsung gave their customer any kind of advance warning within the hard reset area (i.e more than just mentioning or asking ARE YOU SURE YOU WANT TO RESET THIS DEVICE, AS IT WILL DELETE ALL OF YOUR FILES. If they can warn you about that why not anything else?). I said if they had mentioned your phone may become locked indefinitely or you may have to visit a service center where you may incur a charge should you proceed then I wouldn't have reset it. I said the user interface gave no warning at all about any FRP lock or warning that the phone will be made non-functional from then on forth and said their was definitely no mention of any potential charges, so what's the deal?

They then started telling me they implemented the FRP lock for my own good, for my protection.. Protection racket much? Gee thanks Samsung, you've put protection in place that was never asked for mentioned or needed, especially NOT WHEN an ongoing expenditure is a result or it, not for me anyway or all those other poor sods that are scouring the internet currently looking for a solution to gain access back in to their phones.

I was merely expecting them to say don't panic Sir this is quite common, just pop down to one of our service centers with proof of ownership / purchase and we'll do the rest. Instead they're trying to extort money by failing to tell customers of any FRP lock prior to them resetting, failing to mention any kind a charge or ongoing issues in advance then proceeding to profit off the back of that, forcing customers who've used that reset option to pay up if they want to continue to use their phones.

Oh the drama is real!!! :eek: