yashsingh1/xdaforums huggingface dataset:
[Huawei Mate 20 Pro Guides, News, & Discussion] mdrda:
HSTool 1.0.x is not recommend, 1.3.0, the last so far, works best. However this is not the key issue.

eRecovery does not even initiate in your case, there's no important roles of HSTool to play at that stage.

I would suggest to to reinstall both HiSuite and sideload extension aka HS patch (not one from FH), reboot and retry. If still no luck, the patch is the component to fiddle around.
[Huawei Mate 20 Pro Guides, News, & Discussion] Silence ge:
Hi, bro look at this youtube and procedure https://www.youtube.com/watch?v=bp4k3uFDxf4 easy to update manually
[Huawei Mate 20 Pro Guides, News, & Discussion] Wearevoip:
Yes it was 1.3. I tried 1.0.1 to be sure. Removed HiSuite rebooted and reinstalled. Same. The common thread here is it appears that everyone who successfully used HTools before the Optus OTA can no longer do it now.

---------- Post added at 10:20 PM ---------- Previous post was at 10:12 PM ----------

Ok here's a thought. Given that you can't downgrade with HTools/HiSuite and the version numbers are all screwy, could it be that 206 is a newer version than 212 and that is why it won't do it? This would also help explain why the ota update didn't touch the firmware and only updated the region patch.

Just thinking out loud.
[Huawei Mate 20 Pro Guides, News, & Discussion] Darkat70:
No it's just not doing anything, I've downloaded about 60GB of firmware Versions non of them work. It seems that the IMEI number is blocked. dload method is the only way, and I don't know where you can get a good CTS pass Version from.
[Huawei Mate 20 Pro Guides, News, & Discussion] gm007:
206 has February patch,212 has march patch so its newer.

If you check all the firmwares available, only 212 has FULLOTA-MF-PV

usually when a firmware has PV that means it's a big update like for example from Android 8 to 9.

So not sure what is included in this firmware that is special.

I have c185 ,i upgraded from b188 to b212 than to b178 without problem and finally downgraded to b188 using erocovery and a few days ago i got B209 via normal ota.

Hope this help somehow.
[Huawei Mate 20 Pro Guides, News, & Discussion] jemael972:
Nice and do you have a link to 228? Please
[Huawei Mate 20 Pro Guides, News, & Discussion] gm007:
http://update.hicloud.com:8180/TDS/...69/g1750/v241846/f1/full/update_full_base.zip
[Huawei Mate 20 Pro Guides, News, & Discussion] Firething:
i had the same problem .... was beacuse the device was not allowed in an .xml fil

C:\Users"your user"\AppData\Local\HiSuite\userdata\UpdateDogDev\hisuiteconfig.xml

only mate pro version there was lya-la (or something) replaced all with lya-l29 instead ... and worked 1.st time..
[Huawei Mate 20 Pro Guides, News, & Discussion] Darkat70:
Okay well mine looks like it has Kobe media pad, Nova 3, then everything in China except the mate 20 Pro. I have no idea how to edit this.
[Huawei Mate 20 Pro Guides, News, & Discussion] Firething:
here .. ive edited it to lya-09 as it seems thats your device used notepad++ .. rename it to hisuiteconfig instead of hisuiteconfig2 and replace the file on your drive...

worst case, it wont work .... but hope it does
[Huawei Mate 20 Pro Guides, News, & Discussion] Emba4:
ive been battling with this myself after adding the line in the xml i get a new error: "No recovery packages found for your phone model" i suspect that its because its a demo unit. (C652). anybody have any ideas?

the really weird thing is that while attempting many and varied tricks to get this thing to somehow flash ive ended up somehow unlocking the bootloader, the problem is the option is still greyed out in the settings so i still cant use those wonderful unlocked BL capabilities unless i can get the thing to flash with a newer version
[Huawei Mate 20 Pro Guides, News, & Discussion] Darkat70:
Thank you so much, I will definitely try it *fingers crossed*
[Huawei Mate 20 Pro Guides, News, & Discussion] flyl0:
Thank you for the link! Successfully upgraded to 9.0.0.206 to 9.0.0.228
[Huawei Mate 20 Pro Guides, News, & Discussion] Firething:
let me know how it works out ^^
[Huawei Mate 20 Pro Guides, News, & Discussion] Darkat70:
Looking like it might work but now it's telling me hisuite has no internet connection.
[Huawei Mate 20 Pro Guides, News, & Discussion] Firething:
hmm did you edit the host file or ?? and are you still using the VPN ... not exactly a wizard with this but one step closer tho
[Huawei Mate 20 Pro Guides, News, & Discussion] mdrda:
Check your Windows hosts file. Isn't HiSuite redirection to 127.0.0.1 active?
[Huawei Mate 20 Pro Guides, News, & Discussion] Darkat70:
Yes it's directing there, seems to be something with hisuite in general, firewalls off, tried WiFi teather. Set compatibility for windows 8. Everything else is connected to the internet. It's odd. Even if I hit the update button it still says check network settings.
[Huawei Mate 20 Pro Guides, News, & Discussion] mdrda:
Just put # sign in front of it, like that:

#127.0.0.1 query.hicloud.com

That's what HSTool wizard tells to do as well.
[Huawei Mate 20 Pro Guides, News, & Discussion] sasakv:
Faild to decompress file! Does anyone know what the problem is?
[Huawei Mate 20 Pro Guides, News, & Discussion] kuailan:
Make sure you have enough space on your hdd? At least 20gb to be safe.
[Huawei Mate 20 Pro Guides, News, & Discussion] Darkat70:
Getting somewhere now, sort of. I was trying .228 I'm currently on.198 but now it's telling me no recovery package found for this phone.

I'll download .212 which was last week official ota update for optus see if that works.
[Huawei Mate 20 Pro Guides, News, & Discussion] sasakv:
I have much more free space.
[Huawei Mate 20 Pro Guides, News, & Discussion] Emba4:
im getting the same error, i did manage to get an ota from the menus but all that did was relock the bootloader, im now trying to work out what the hell i did that unlocked it in the first place
[Huawei Mate 20 Pro Guides, News, & Discussion] Darkat70:
Okay even .212 says no package found for your model phone.
[Huawei Mate 20 Pro Guides, News, & Discussion] pogi.paul0119:
Try the unedited .XML file that you edited before..
[Huawei Mate 20 Pro Guides, News, & Discussion] Darkat70:
Use the original XML just say your device is not supported for recovery.

Also tried .178 with the edited XML says no package found for this phone model
[Huawei Mate 20 Pro Guides, News, & Discussion] sasakv:
I found a solution. I started the program (HStool) from the "C" partition. Everything is OK now. Firmware is updated.
[Huawei Mate 20 Pro Guides, News, & Discussion] Wearevoip:
This is what I have been getting using the HTOOLS method.

"No recovery packages found for your phone model"
[Huawei Mate 20 Pro Guides, News, & Discussion] youcef17fr:
I have a mate 20 pro single sim converted on double sim and I am version lya-L29 126D I can use this method?
[Huawei Mate 20 Pro Guides, News, & Discussion] czar22:
after some fails

i was able to update the lya_l29

use de hstool.exe instructions

Run it from C:/ root

copy my files

1. HiSuiteConfig.xml to C:\Users\*yourNAME*\AppData\Local\HiSuite\userdata\UpdateDogDev

2.HOSTS and edit how hstool need it

enjoy
[Huawei Mate 20 Pro Guides, News, & Discussion] chewdaniel:
successfully updated to .228.

no issues seen so far :D

LYA-L29 C636 Malaysia...... last OTA was .183 with Jan patch.
[Huawei Mate 20 Pro Guides, News, & Discussion] mo2005:
U from Malaysia ?
[Huawei Mate 20 Pro Guides, News, & Discussion] Silence ge:
Good to hear
[Huawei Mate 20 Pro Guides, News, & Discussion] chewdaniel:
yup
[Huawei Mate 20 Pro Guides, News, & Discussion] Darkat70:
Tried still get no package found for this phone model
[Huawei Mate 20 Pro Guides, News, & Discussion] DN38416:
For those of you having trouble with this, I’d highly recommend getting your bootloader unlocked so you don’t have to deal with this anymore.

Do it ASAP too as apparently it may not last long. See from page 11 in this thread: https://xdaforums.com/mate-20-pro/how-to/guide-unlocking-bootloader-magisk-root-t3885422
[Huawei Mate 20 Pro Guides, News, & Discussion] Darkat70:
It's not so easy now either, people have been waiting months for a code. I'm not sure if it is worth splashing out$150aus dollars for something you might never receive.
[Huawei Mate 20 Pro Guides, News, & Discussion] DN38416:
Read last few pages.
[Huawei Mate 20 Pro Guides, News, & Discussion] pogi.paul0119:
BL unlocked codes are gone cheapest..
[Huawei Mate 20 Pro Guides, News, & Discussion] BelowAverageIQ:
[MENTION=1937677]kuailan[/MENTION] I have sent you a private message. Look forward to your reply. Thanks!
[Huawei Mate 20 Pro Guides, News, & Discussion] aygul12345:
There are codes are giving for 5usd.

Verstuurd vanaf mijn LYA-L29 met Tapatalk
[Huawei Mate 20 Pro Guides, News, & Discussion] psnijjar:
Can someone please post patched recovery_ramdisk to install magisk for version 9.0.0.228.
[Huawei Mate 20 Pro Guides, News, & Discussion] aygul12345:
I've unlocked the boatload and wiped my phone but sti ctf is failing at safetynet

Verstuurd vanaf mijn LYA-L29 met Tapatalk
[Huawei Mate 20 Pro Guides, News, & Discussion] DN38416:
Have a look at the thread I posted https://xdaforums.com/mate-20-pro/how-to/fix-ctsprofile-false-rooted-devices-t3916534

You'll need to root the phone first.
[Huawei Mate 20 Pro Guides, News, & Discussion] jfenlon01:
Not sure where else to ask this, but I installed 9.0.228 last night, with a full wipe (after unlocking my bootloader) and now I'm having trouble with the sensitivity of the edges of the screen. It's very difficult to hold the phone now because touching any part of the edge disables the touchscreen.

I can't remember if there was something in settings to prevent this that I haven't re-enabled, or I'm wondering if 228 is just hypersensitive compared to my previous firmware (206).

Thought I'd ask here since I'm more likely to find people running that same firmware. Thanks for any help.
[Huawei Mate 20 Pro Guides, News, & Discussion] Darkat70:
Here's the dload option for 9.0.0.210 with March security patch

https://drive.google.com/file/d/1u34zOD1A5hraTVaQswI-xwh4VLPt-6c_/view?usp=drivesdk
[Huawei Mate 20 Pro Guides, News, & Discussion] franagan75:
What version of app camera have?

Enviado desde mi LYA-L29 mediante Tapatalk
[Huawei Mate 20 Pro Guides, News, & Discussion] Darkat70:
Still .305 ? wonder why it's not .309 at least
[Huawei Mate 20 Pro Guides, News, & Discussion] franagan75:
[emoji17] Omg I think the best versions are 228(312) and 178(309) with htstool method soon coming april versions on firmware finder hope has new improvements.

Dload is the easiest way to update hopefully the newer versions will arrive soon

Enviado desde mi LYA-L29 mediante Tapatalk
[Huawei Mate 20 Pro Guides, News, & Discussion] volteretero:
I have downloaded on the PC version 224

Someone knows that Version of camera has it?

Enviado desde mi LYA-L29 mediante Tapatalk
[Huawei Mate 20 Pro Guides, News, & Discussion] Darren_Goulding:
Wondering if this will work on LYA-L29
[Huawei Mate 20 Pro Guides, News, & Discussion] Darkat70:
This one I think is a dload method, it's 4GB, usually the hstool package is about 3.7GB

https://support.halabtech.com/index.php?a=downloads&b=file&id=111268

9.0.0.224(C675E14R1P17)
[Huawei Mate 20 Pro Guides, News, & Discussion] volteretero:
Have this version the new cam?

Enviado desde mi LYA-L29 mediante Tapatalk
[Huawei Mate 20 Pro Guides, News, & Discussion] http://:
Deleted
[Huawei Mate 20 Pro Guides, News, & Discussion] Darkat70:
No idea I have L09 can't install this version
[Huawei Mate 20 Pro Guides, News, & Discussion] ilos:
You used the recovery ramdisk available in OP? If no, give a try. Some patched img in this forum act really weird...
[Huawei Mate 20 Pro Guides, News, & Discussion] sunu792002:
I have tried many recovery ramdisk and in OP too, but still hung cannot boot to system
[Huawei Mate 20 Pro Guides, News, & Discussion] ilos:
Did you wait enought after pushing volume up? Try again and wait until you see Huawei logo. It's a bit longer. If you successfully push volume up, you will see a small orange text when recovery is loaded and after that Huawei logo will appear, in the over hand for the normal boot this orange text is more bigger with more explanation.
[Huawei Mate 20 Pro Guides, News, & Discussion] sunu792002:
I see orange text:

http://zh.ui.vmall.com/..........mod=restore

under orange text:

Your device is booting now...

But still cannot boot into system, sometimes hung, sometimes boot into bootloader (fastboot) mode
[Huawei Mate 20 Pro Guides, News, & Discussion] ilos:
Don't see the link you provided...

Your device is booting now" appear in both mod, normal and recovery, the only difference is this orange text, shorter for recovery.

1st screenshoot = normal boot

2nd screenshoot = recovery boot
[Huawei Mate 20 Pro Guides, News, & Discussion] sunu792002:
My phone just like on 2nd screenshot, shorter text.

If I don't press Vol+ it will normal boot to system (same like 1st screenshot)

It's booting but hang with Huawei logo (2nd screenshot)
[Huawei Mate 20 Pro Guides, News, & Discussion] ilos:
You have already tried multi recovery_ramdisk.img or just the one in Op? I saw someone talking about a patched twrp recovery from p20 solved his issue. Just try another recovery img eventually...
[Huawei Mate 20 Pro Guides, News, & Discussion] sunu792002:
I have tried multi recovery_ramdisk.img from all version, also the one in OP.

kindly give me link for patched twrp recovery from p20
[Huawei Mate 20 Pro Guides, News, & Discussion] the_architect:
Hi Darkat70,

Did you manage to get your phone upgraded, or still stuck on the older version?
[Huawei Mate 20 Pro Guides, News, & Discussion] Darkat70:
I found a dload method .210 installed yesterday with March security patch.
[Huawei Mate 20 Pro Guides, News, & Discussion] ilos:
Take a look here

https://xdaforums.com/showthread.php?p=79241934
[Huawei Mate 20 Pro Guides, News, & Discussion] Smitka:
Updated from 183 to 206. Today I decided to upgrade to 228. I started the process, and HiSuite downloaded version 232 (before that, it always loaded 183). I stopped the update process, restarted the computer and started HiSuite only (with the SideLoad patch of course). The system has been update now - 48% :cool:

---------- Post added at 04:02 PM ---------- Previous post was at 03:47 PM ----------

All fine, 232 on board!

SafetyNet passed, but Camera 305
[Huawei Mate 20 Pro Guides, News, & Discussion] franagan75:
228 is newest and best, 232, 224,216,212...are older(178 and 228 are the best)

Enviado desde mi LYA-L29 mediante Tapatalk
[Huawei Mate 20 Pro Guides, News, & Discussion] Smitka:
btw, erecovery still download 183 (before update from 206 to 232 and after)
[Huawei Mate 20 Pro Guides, News, & Discussion] the_architect:
Thanks Darkat70, does Google Pay work?
[Huawei Mate 20 Pro Guides, News, & Discussion] Darkat70:
Yes Google Pay is working still has CTS Fail but everything seems to work
[Huawei Mate 20 Pro Guides, News, & Discussion] bilelhamma:
can i do it with demo? i tried but show no package found
[Huawei Mate 20 Pro Guides, News, & Discussion] salbaticu:
until today .. i was on 178 (1 or 2 week used, it`s good but camera app is on 309.. and it has pocket mode enabled) Today i instaled the 228 version, only for the camera app that was on 312.... and the pocket mode disappear, i see a difference when i make a picture...i don`t like-it but i don`t like the pocket mode neither.

Now i`m on a big dilemma.

PS:Going back to 178 with that enoying pocket mode... but the camera picture quality is better(on 309 than 312)
[Huawei Mate 20 Pro Guides, News, & Discussion] franagan75:
Do you believe the sound it's better in 178 version? In 228 I'm listening very well and 236 too I don't remember if 178 has better sound

Enviado desde mi LYA-L29 mediante Tapatalk
[Huawei Mate 20 Pro Guides, News, & Discussion] salbaticu:
no, no better sound, the pocket mode is .. when you receive a call it`s start with 2 vibrate and then incresesing the ring... (this is in 178-march security) in 228 there is no pocket mode:It`s start ringing with direct sound.
[Huawei Mate 20 Pro Guides, News, & Discussion] salbaticu:
I'm stuck on 228... When I try any of the firmware with htools it gives me error: no package found for this phone model. I've tried 178,206'232 same error for all the firmware above.

Any solutions? To go back to 178 (erecovery give error now)
[Huawei Mate 20 Pro Guides, News, & Discussion] thanasis12.:
This method not work ??

""" To downgrade to your original firmware just turn your phone off,plug the charger,press volume up and power till you feel the vibration, release power while keep pressing volume up till you go to erecovery,from there download the latest recovery and firmware by connecting to wifi. """
[Huawei Mate 20 Pro Guides, News, & Discussion] Wearevoip:
If only! That hasn't worked for me since I went to 187 months ago. Huawei phones have a long way to go to become "safe" to play with. You can ALWAYS recover a Samsung or a Sony. So many people on this thread are stuck in limbo.
[Huawei Mate 20 Pro Guides, News, & Discussion] thanasis12.:
I has installed 210, 206, 178

After i install official firmware, by erecovery. I has problems, ,, with erecovery method,,, not connected in wifi, but after many times, it worked.
[Huawei Mate 20 Pro Guides, News, & Discussion] chewdaniel:
.235 with April patch and camera 312...... :D

on C636 Malaysia
[Huawei Mate 20 Pro Guides, News, & Discussion] salbaticu:
Not working. It says error getting the package.
[Huawei Mate 20 Pro Guides, News, & Discussion] mo2005:
Ota update ?
[Huawei Mate 20 Pro Guides, News, & Discussion] chewdaniel:
HSTool update.......
[Huawei Mate 20 Pro Guides, News, & Discussion] mo2005:
Where can dl full update ?
[Huawei Mate 20 Pro Guides, News, & Discussion] Styl1sh:
Can U give us a link to download?

Отправлено с моего LYA-L29 через Tapatalk
[Huawei Mate 20 Pro Guides, News, & Discussion] franagan75:
In 236 have pocket mode I tested it sometime increase the ring when I put mi smartphone in my bag[emoji122][emoji122]

Enviado desde mi LYA-L29 mediante Tapatalk
[Huawei Mate 20 Pro Guides, News, & Discussion] gm007:
https://xdaforums.com/mate-20-pro/how-to/guide-manual-updating-firmware-t3893171/post79249913
[Huawei Mate 20 Pro Guides, News, & Discussion] mo2005:
Ok Thank you very much:good:
[Huawei Mate 20 Pro Guides, News, & Discussion] ilos:
236 already available? I'm on 235...[emoji57][emoji1787]
[Huawei Mate 20 Pro Guides, News, & Discussion] franagan75:
Jejeje sorry 235 version has pocket mode

Enviado desde mi LYA-L29 mediante Tapatalk
[Huawei Mate 20 Pro Guides, News, & Discussion] ilos:
Can't find pocket mod in setting (I'm on v235)
[Huawei Mate 20 Pro Guides, News, & Discussion] gm007:
There is no setting for pocket mode it's enabled by default.
[Huawei Mate 20 Pro Guides, News, & Discussion] franagan75:
It's works Automatically try to put it in a pocket with volume to the minimum and does not have to set anything

Enviado desde mi LYA-L29 mediante Tapatalk
[Huawei Mate 20 Pro Guides, News, & Discussion] chewdaniel:
is this mistouch prevention or something else?
[Huawei Mate 20 Pro Guides, News, & Discussion] franagan75:
Works alone

Enviado desde mi LYA-L29 mediante Tapatalk
[Huawei Mate 20 Pro Guides, News, & Discussion] ilos:
And work perfect, just tested with ringtone set low and phone ringing gradually to his max. Pretty useful.
[Huawei Mate 20 Pro Guides, News, & Discussion] franagan75:
Yes I always carry the mobile in a small bag of 6.5"and is very useful this option good for huawei [emoji122]

Enviado desde mi LYA-L29 mediante Tapatalk
[Huawei Mate 20 Pro Guides, News, & Discussion] merewood bebox:
SafetyNet pass or?

---------- Post added at 04:18 PM ---------- Previous post was at 04:15 PM ----------

does anyone know if you still receive OTAs after using this tool?
[Huawei Mate 20 Pro Guides, News, & Discussion] ilos:
Cts failed.

For Ota, it doesn't matter, coz all operators are slow to release regarding updates available from Huawei...
[Huawei Mate 20 Pro Guides, News, & Discussion] franagan75:
Safety net no pass in my model I believe via ota doesn't work, with this method always you have a newest version that ota oficial version

Enviado desde mi LYA-L29 mediante Tapatalk
[Huawei Mate 20 Pro Guides, News, & Discussion] salbaticu:
Can someone help me with HSTOOL it give`s me error "No Recovery package found for your phone model"

This happend after i update with hstool to 228 firmware.
[Huawei Mate 20 Pro Guides, News, & Discussion] jose.ote:
Ser post #651

Enviado desde mi LYA-L29 mediante Tapatalk
[Huawei Mate 20 Pro Guides, News, & Discussion] Li-Pol:
Can anyone help me? After decompressing stage tool not replacing files. "Waiting for the end of HiSuite decompression stage..." not changing after 100% Decompress HiSuite. Can I replace files manually in this case? Thank you.
[Huawei Mate 20 Pro Guides, News, & Discussion] Firething:
make sure the tool wondow is the active one. .... helped for me
[Huawei Mate 20 Pro Guides, News, & Discussion] Li-Pol:
Doesn't work :crying:
[Huawei Mate 20 Pro Guides, News, & Discussion] Zenns:
9.0.0.235 Changelog

It seems like the camera app version was bump too but there isnt a changelog about that. no idea about this. :cyclops:
[Huawei Mate 20 Pro Guides, News, & Discussion] franagan75:
Yes camera app version 312

Enviado desde mi LYA-L29 mediante Tapatalk
[Huawei Mate 20 Pro Guides, News, & Discussion] mdrda:
This is happening randomly, seems not related to a particular firmware.

Remedy: reinstall HiSuite and patch. No restart needed in most cases. Retry and it should work.

Note: instructions valid for users having it working before.
[Huawei Mate 20 Pro Guides, News, & Discussion] jhs39:
If you are certain you installed the correct version of HiSuite then I would re-run the FH patch. When you do make sure you are running it in administrator mode. When you open the HSTool make sure first that HiSuite is actually closed and not still running in the background. If you have a Windows 10 computer the HiSuite icon will still be in the system tray after you close HiSuite indicating that it is actually still open and running in the background. You can right click on the icon in the system tray to completely close HiSuite.

I run both the HSTool and HiSuite in administrator mode even though that isn't supposed to be necessary.

Make sure all computer security programs (anti-virus, Anti-Malware and the firewall) are temporary disabled while you are doing the update process.

As long as you set up everything properly the update tool should work. I don't think you would have time to manually replace the update package because it needs to be done in the brief window after the update is downloaded but before the install on the phone begins. Replacing the update package is the purpose of the HSTool. If it was easy to replace the package manually using the tool wouldn't really be necessary.
[Huawei Mate 20 Pro Guides, News, & Discussion] salbaticu:
Not working.

See the destination folder.. i think is something wrong
[Huawei Mate 20 Pro Guides, News, & Discussion] salbaticu:
[MENTION=7571035]mikeos[/MENTION] : can you give me your HiSuiteConfig.xml please?
[Huawei Mate 20 Pro Guides, News, & Discussion] C4P741N:
May anyone share the link to the latest dload method update for the L09 with me?
[Huawei Mate 20 Pro Guides, News, & Discussion] Darkat70:
.210 is the only latest version I can find with dload.

https://drive.google.com/file/d/1u34zOD1A5hraTVaQswI-xwh4VLPt-6c_/view?usp=drivesdk
[Huawei Mate 20 Pro Guides, News, & Discussion] saints5354:
Latest camera app?

.
[Huawei Mate 20 Pro Guides, News, & Discussion] Darkat70:
305 unfortunately not sure if later version can be installed, if someone posts the APK file.
[Huawei Mate 20 Pro Guides, News, & Discussion] Kunia jena:
Honor Holly 3 CAM_ULOO upgrading firmware my device
[Huawei Mate 20 Pro Guides, News, & Discussion] merewood bebox:
[MENTION=7571035]mikeos[/MENTION] hey, I've tested .210 for c432. Safetynet full pass if you wanted to update OP
[Huawei Mate 20 Pro Guides, News, & Discussion] saints5354:
But looking at the screen shot, is that possible the user name of your computer is not English, and may be HSTool can't recognize it.

.