[General Questions and Answers] nighthawk658:
Hello all

just before i get started i did have a thread here regarding this issue before but sadly unable to find it now so seems i need to start over....

this is more of an update on what has been done so far but will just give detail about the issue from start

when this phone came to me it was not functioning i have no clue to what the wife done to it.... it appears that it may not be charging and something is stopping it from charging..... the charging indicator is on (( orange )) and the battery will display on screen with a lightening bolt in the center.... if i plug into laptop the laptop will sound off the USB connection and disconnection alert will do that 3 or 4 times

pressing power button will make phone vibrate and will display a battery with the lightening bolt assuming that means battery is flat as a pancake

holding volume up and power button brings me into the recovery option total of 3 options show 1) normal 2) fastboot 3) recovery whatever i select say for example recovery it will display the Asus and powered by Android this will last for about 3 to 5 seconds before going off again

so that is the state of the phone as of now and even after other things i have done as i will mention

in the past i have come across 2 phones with the very same issue the first one i flashed my self that phone only shown a charging indicator light but i found the flash tool and rom from the Alcatel website and it fixed the issue so assuming the same would apply with this Asus also the other phone i had with same issue was fixed with a flash

so here is what i have done so far using SP flash tools and following instructions from different places i have successfully flashed over the Stock Rom done it under download only also format + download and even tried firmware upgrade but i am still stuck with the same thing as mentioned above

obviously after flashing the phone it needs to power up to complete the setup process but as is clear i cannot do that if the battery has little to no juice

so what i am looking for is a solution to getting the phone to charge again or a way to charge the battery by other means (( bare in mind this phone has built in battery )) (( battery has been replaced new ))

what could be causing the phone to not charge or at least give battery the power it needs i ask because i do believe the phone is giving the battery some power but very little..... the way i look at this situation is like installing a sound card on a PC but not installing the driver the PC knows the sound card is there but cannot work without the driver same seems to apply with the phone

if i disconnect the battery from the main board the laptop will not pick up the phone even if i press down on the volume down button as i do when using SP flash and the orange charge light flashes so i don't see the issue being with mainboard but more likely a software glitch maybe the MTK chip is not doing its job properly or maybe it thinks the battery has full charge and stops the charger from adding more juice when in fact battery is flat

so can anyone enlighten me to what could be the problem and a solution

thanks in advance