[Motorola One Questions & Answers] JamesPondings:
Thanks for the info, There are a few things that are annoying me after days with the phone perhaps you or Limey could advise/direct me to some solutions;

No Notification Led . According to the Moto forum, the led on the front of the phone will only work to tell the user that the battery is low

Battery percentage is so tiny that it is impossible to read. I have to pull down from the top to find out what my level is

Speed dial, press and hold a number on the keypad to call a designated contact. Its a function i must have been using since the late 90s

I went for the phone because of the promise of updates and patches for 24 months plus the fact that batteries are no longer user replaceable which irritates me no end. So i refuse to spend big money on a handset. The ecological impact of manufacturers who bring out a new phone every year is not sustainable for the planet. One way to help is to go back to being able to replace the battery when needed

I got locked out of my Google account due to over reliance on 2FA

I wake up one morning and my phone fails to respond, screen off .. After various forms of cpr i decide to put my simcard in an older phone which i kept as a backup, i have to use a sim adapter though which ends up jamming the sim slot in the backup phone.

Now i don't have a phone or simcard working. I go to shop buy a new phone and temporary sim. I cant get to my network providers shop so they say it will take 5-7 working days to post me a replacement sim

I want to download my contacts from my google account onto my new phone so i try and log in except it wants to send me a code to my registered number which i can no longer access . Option 2 google sends a email to my backup email address which i haven't used for some time. After 3 attempts i am then locked out my backup email account.

Eventually my replacement sim arrives and i try and log in to my account expecting it to send a code to my phone .. It doesn't and want me to go thru the account recovery process which i do only to to told by the screen that "Google will now send a password reset to your backup email address " .. Now im really stuck

Apparently after some research, Gmail forum moderators can possibly take your case up and help gain access to your inbox.

I do as requested .. Attempt to login via device that i have previously used Answer as many questions as i can, such as when the account was created ..verification code to the phone number associated with the account. I explain on the forum that i cant access the backup account but i do have a email which is from the playstore for an app i purchased using my credit card, which is linked to my home address and obviously my name.

Apparently is was not enough to unlock my account but i am told to try again in a week or so

During this time i am telling my friend all about this problem who lives in the US. He tries to help me but without doing his research.. just goes through the recovery process not knowing that its best to do this via a previously used device.

Some time passes and i try to recover my account again only to be told that multiple locations in the world have tried to log in to the account which makes it even less likely i will be able to recover the account .

Lost pictures and some contacts but most annoying of all is that i am no longer able to use twitter, and other apps where i used my Google login.... each time i try and setup a new account it says this phone number is already associated with another account why not try and recover the account info. When i raise a ticket all i get is automated response and get sent on a loop of steps which i have already tried.

That was partly why i wanted a phone with 2 sim slots

Google services are free but after something like this happens it makes you hesitant to go further into the google eco system. Hence i didn't want my pictures or calendar to be saved only on the cloud. When i can provide documentation that proves my id yet i am still locked out because "computer said no" it does make you think of 2001 the movie "I'm sorry Dave I cant do that"

As i said at the start,..over reliance on 2FA, prior to enabling it i never forgot my password