yashsingh1/xdaforums huggingface dataset:
[Huawei Mate 20 Pro Guides, News, & Discussion] Quaz1:
Sooooo its actually Huaweis fault ?
[Huawei Mate 20 Pro Guides, News, & Discussion] Darkat70:
Seems to be Huawei, however Optus are no better providing us with information that they are testing firmware and giving estimated release dates when infact there's no such thing happening.

And Huawei could not comment why .153 .166 .171 were not released to carriers. They could not specify why .146 was not suitable for optus. All they could say was once huawei release to optus, optus have to modify it to suit them.

Just a vicious cycle it seems.
[Huawei Mate 20 Pro Guides, News, & Discussion] Terra1:
So I have an unbranded M20 and I received the 183 update last Friday and I am on Virgin/Optus. Who pushed the update to my phone? Huawei or Optus?
[Huawei Mate 20 Pro Guides, News, & Discussion] Huffy1:
Mate there's been more than 2 firmware versions released to Australia. My phone unbranded from Australia went as follows. 122 126 168(broke Google pay) 183
[Huawei Mate 20 Pro Guides, News, & Discussion] Darkat70:
Yes for unbranded,but not for carrier firmware, that's the issue.
[Huawei Mate 20 Pro Guides, News, & Discussion] Hazzay88:
I don't see the carrier branded Mate 20 Pros getting any firmware updates.
[Huawei Mate 20 Pro Guides, News, & Discussion] Darkat70:
Because it is unbranded it has come from Huawei
[Huawei Mate 20 Pro Guides, News, & Discussion] Tarzan-:
It's a great phone, shame there is no update as of yet. Oh well, I'll wait for another month.
[Huawei Mate 20 Pro Guides, News, & Discussion] Quaz1:
imagine being stuck on a security patch from October 2018

Oh, wait.......
[Huawei Mate 20 Pro Guides, News, & Discussion] Darkat70:
LoL Here we go again more false hope from optarse.
[Huawei Mate 20 Pro Guides, News, & Discussion] Quaz1:
Haha man,at this point I firmly believe they're just making it up now
[Huawei Mate 20 Pro Guides, News, & Discussion] Quaz1:
Guy on the Optus Yes thread is saying Optus have told him he can take the phone back to a store and exit his contract .....
[Huawei Mate 20 Pro Guides, News, & Discussion] Darkat70:
Wonder if he will stay with Optus, I'm not sure There is any other reasonable phones with a decent plan apart from pixel 3xl which the battery let's it down. Vodafone seem expensive, I'm not sure about Telstra.
[Huawei Mate 20 Pro Guides, News, & Discussion] Quaz1:
The S10 is March 8 I think. Id be holding out for that if possible
[Huawei Mate 20 Pro Guides, News, & Discussion] Darkat70:
Well well well the 1st of March and no Optus firmware and nobody wants to elaborate on where it's at.

More lies deception and bulls#ht from optus.
[Huawei Mate 20 Pro Guides, News, & Discussion] kuailan:
Currently only the unbrand get latest 320 with august security. Optus owners will have to wait and pray for update. Honestly we are considered lucky they released the 310 with July security, making it a month or two behind.
[Huawei Mate 20 Pro Guides, News, & Discussion] RodeoRanger:
I still haven't received past 302. Optus own update page lists it as delayed due to bugs
[Huawei Mate 20 Pro Guides, News, & Discussion] nic85:
unbranded here, just received 310 July patch

Inviato dal mio LYA-L29 utilizzando Tapatalk
[Huawei Mate 20 Pro Guides, News, & Discussion] protuger:
Just received .310 Optus Branded phone.

July security only.
[Huawei Mate 20 Pro Guides, News, & Discussion] kuailan:
That is strange? 302 is the 9.1 EMUI released quite a while back. And I'm not sure what bugs they are talking about, I have been using the phone on 302 for months now and not a single issue. Regardless, you should get the update long ago.
[Huawei Mate 20 Pro Guides, News, & Discussion] RodeoRanger:
Yeah 9.1.0.302 is their current build listed. They list the update as delayed due to internal bug so I'd assume they were referring to 9.1.0.310
[Huawei Mate 20 Pro Guides, News, & Discussion] Terra1:
What update page are you reading?

Any link?

Sent from my Mate 20 Pro
[Huawei Mate 20 Pro Guides, News, & Discussion] RodeoRanger:
https://yescrowd.optus.com.au/t5/Android/Android-Software-Updates/m-p/580264#M9694

They update is "weekly"
[Huawei Mate 20 Pro Guides, News, & Discussion] sukesh123:
Received the 310 update on Monday and the 320 on Wednesday. Unbranded L29
[Huawei Mate 20 Pro Guides, News, & Discussion] Terra1:
My link is different.

yescrowd.optus.com.au/t5/Blog/Android-Software-Updates-11-07-2019/ba-p/577043

Sent from my Mate 20 Pro
[Huawei Mate 20 Pro Guides, News, & Discussion] ubersapian:
Yes August patch.
[Huawei Mate 20 Pro Guides, News, & Discussion] RodeoRanger:
They changed from the blog to the forum format a little while back. Somewhere in that link you have should be the mod providing link to new Android update page.
[Huawei Mate 20 Pro Guides, News, & Discussion] kuailan:
Regardless Roger, you should still receive the 310 update by now. If the bug it's true, then it would explain the name patch 2 on the firmware.
[Huawei Mate 20 Pro Guides, News, & Discussion] nic85:
updated with 320 July patch. no branded

Inviato dal mio LYA-L29 utilizzando Tapatalk
[Huawei Mate 20 Pro Guides, News, & Discussion] Quazza:
Still 302 here (Optus )

Standard
[Huawei Mate 20 Pro Guides, News, & Discussion] xeroxide:
to those on optus, have you tried contacting huawei through the hicare app.

I only did this recently because I had NO updates from my device since I got the device (9.0.0.222) and had always updated manually using otg usb.

I figured this was because it was a replacement phone (original one stopped charging after 2 months) and contacting optus seemed to lead me to a dead end.

however, after contacting huawei support through hicare and giving her the appropriate details. (date of purchase, device serial number, current build) she confirmed that I was on optus and that an update was indeed available (310). So she opened up a case for me and provided a reference number.

at this time I was on optus official 9.1.0.302 which I had manually downloaded and installed. Within the next few days I got the 310 update pushed to my device.

She also asked if I had ever unlocked/rooted... figured I would just be honest and say "yes actually, I figured since I wasn't getting any official updates I would manually update it myself.... but in it's current state, it's bootloader is locked and am on official firmware."

she then gave me a brief spiel cautioning me about the dangers of rooting and mentioned that rooted devices need to be taken to an official service center to be fixed. but if the device is bootloader locked and stock, it should get the update.

nice enough and certainly more helpful than trying to get the update enabled from optus who's response was always "it should be coming soon"
[Huawei Mate 20 Pro Guides, News, & Discussion] Terra1:
Just received September patch. 9.1.0.342

Sent from my Mate 20 Pro
[Huawei Mate 20 Pro Guides, News, & Discussion] noone606:
latest firmware 9.1.0.342(AUSC636E10R1P17)

completely breaks google pay compatibility and shows as device not certificated in play store

still passes safetynet checks enough to work for pokemon go and downloading stuff from the play store

anyone have a link to previous firmware?
[Huawei Mate 20 Pro Guides, News, & Discussion] noone606:
managed to roll back using beta files

saved to my sd card hold volume up while booting to load

then Hisuite allowed me to roll back to 9..0.243

then ota to 9.1.0.300 then 9.1.0.310 and 9.1.0.320

ota seems to have changed me to AUSC636E11R1P17

rather than ********E10****

still showing device is certified in google play settings and allowed me to ad a card however

is no longer showing update to .342 being available

foolishly I spoke to Huawei yesterday, they were ment to call me back but haven't so probably blacklisted my serial number or something

suspect these phones are now never going to see updates anyway

at least pay pass looks like it works again will try this arvo
[Huawei Mate 20 Pro Guides, News, & Discussion] Terra1:
October patch just arrived...

Sent from my Mate 20 Pro
[Huawei Mate 20 Pro Guides, News, & Discussion] noone606:
Yeah on 350 now too google pay working
[Huawei Mate 20 Pro Guides, News, & Discussion] Terra1:
Anyone got EMUI 10 yet?

Sent from my Mate 20 Pro
[Huawei Mate 20 Pro Guides, News, & Discussion] Crzygrmn77:
Australia and Canada and Serval other countries gotta wait till end of the year or early next year

Our phone's are controlled by network operator
[Huawei Mate 20 Pro Guides, News, & Discussion] Terra1:
There is a guy from Perth in the system update thread that has received already.

Sent from my Mate 20 Pro
[Huawei Mate 20 Pro Guides, News, & Discussion] ubersapian:
Yes I recieved the ota for 10.0.0.154 last week.. I'm on a lya-l29 (c636) purchased at jb hifi model.
[Huawei Mate 20 Pro Guides, News, & Discussion] Terra1:
Did you sign up for the beta project?

Sent from my Mate 20 Pro
[Huawei Mate 20 Pro Guides, News, & Discussion] ubersapian:
No didnt signup for the beta project .. The Beta App wouldnt even let me login to the app itself.

​

I did open Hicare app and logout of my username and re sign in with my telephone number .. then rechecked for update via the Hicare app and there was the notification to download 10.0.0.154.
[Huawei Mate 20 Pro Guides, News, & Discussion] DN38416:
Received a notification for an update yesterday and got excited that it was emui 10

... But it was just a security patch update to 9.1.0.357(AUSC636E11R1P17)
[Huawei Mate 20 Pro Guides, News, & Discussion] Vucerid:
Android 10 out finally.
[Huawei Mate 20 Pro Guides, News, & Discussion] EKB8789:
Hi bro Can you share me the link for dload file for

Android 10 ?

Envoyé de mon INE-AL00 en utilisant Tapatalk
[Huawei Mate 20 Pro Guides, News, & Discussion] timalpipo:
Arrived today for me and my wife, both on JB hifi dual sim
[Huawei Mate 20 Pro Guides, News, & Discussion] rancid990:
Has anyone managed to get VOLTE working on Telstra yet?
[Huawei Mate 20 Pro Guides, News, & Discussion] protuger:
Just received an update for EMUI 10.

Optus branded.

I will back up first and install later.
[Huawei Mate 20 Pro Guides, News, & Discussion] roosta:
HN sell single SIM. JB have zero L29 stock left. Surprising.

Those who bought from JBHIFI. Can you check the serial # on your original box, digits 6 through 10 (thats digits 6,7,8,9,10) confrim the MFD of the phone. What has everyone got... any starting with 19?

RoOSTA
[Huawei Mate 20 Pro Guides, News, & Discussion] baldric:
I see the Vodafone update site has listed the main 10 update and now a 10 secuirty update as rolling out soon, but not seen anything on my device from this year yet. Still stuck on Nov 19 security build. Anyone on Voda had anything?
[Huawei Mate 20 Pro Guides, News, & Discussion] roosta:
Is there anyone on here with a BOOT UNLOCK CODE for their Mate 20 Pro who are looking to switch to Samsung, Apple or any other phone from Australia?

If so, send me a PM. I'm interested in buying an emaculate condition M20P for a good price, as I'd prefer this model over others, with root.

Cheers

RoOSTA
[Huawei Mate 20 Pro Guides, News, & Discussion] YTayyar:
Please inbox me
[Huawei Mate 20 Pro Guides, News, & Discussion] roosta:
L29 only dude, sorry.
[Huawei Mate 20 Pro Guides, News, & Discussion] GMatuza:
Would be interested in this.
[Huawei Mate 20 Pro Guides, News, & Discussion] rancid990:
Without being able to bl unlock I was never able to get volte working on my Mate 20 when I had it. I gave in after two years and upgraded to a S20 Note. Such a shame Huawei locked these phones down. Otherwise I probably would be still rocking it. The battery life was soooooo much better than my Samsung.

If you do manage to unlock your bootloader and get it rooted. It's as simple as editing your build.prop file as in this guide https://droid.tools/how-to-enable-volte-vowifi/
[Huawei Mate 20 Pro Guides, News, & Discussion] DN38416:
Looks like there's now a way to manually update for those of you who don't have unlocked bootloaders.

Have a read of the last few pages in this thread https://xdaforums.com/mate-20-pro/how-to/guide-manual-updating-firmware-t3893171

Basically download the firmware in the OP of the thread and use this tool https://www20.zippyshare.com/v/ysCf7h16/file.html
[Huawei Mate 20 Pro Guides, News, & Discussion] Darkat70:
I wonder if this breaks Google pay & Device Certified I updated to .187 but pay won't work and play store say it's not certified yet working ok.

If .206 works I'll update, if not I will hold off and see what happens with optus, I have a manager contact me today from a online complaint, he is chasing up the software testing team and will contact me by the end of today regardless of if anything had been found out. And he has committed to sorting through the firmware issue as a priority. And promised to keep me updated.
[Huawei Mate 20 Pro Guides, News, & Discussion] Xalies:
No it doesn't. I updated my Optus handset and Google Pay wont work
[Huawei Mate 20 Pro Guides, News, & Discussion] Darkat70:
Just had a reply from an Optus Customer Support Manager, he's not very happy with the response he received from the Tech Team, and has escalated the request for information, but according to the blog he said he is not happy with the status saying current firmware version 9.0.0.126 when it is .122

It also seems apparent that .188 is not even with Optus for testing, his information is that they are still working with Huawei to obtain it.

He will be chasing up Monday and updating me on the finding. And working out what or who needs to step in to get firmware released.
[Huawei Mate 20 Pro Guides, News, & Discussion] Darkat70:
Optus Customers can try and see if you can complain to the CEO. Mine is already sent.

https://ceoemail.com/s.php?id=ceo-78048&c=Optus-CEO
[Huawei Mate 20 Pro Guides, News, & Discussion] Quaz1:
So this is the one that is on their website that is currently in testing expected to be finished by yesterday ?
[Huawei Mate 20 Pro Guides, News, & Discussion] Darkat70:
Yes, I'd like to know who at optus provide the information contained in these blogs because I think they are high on illegal substances.

.146 according to the information provided in the blog was completed testing, why did it take 2 months to test and wouldn't they have found that it's wasn't suitable for optus long before testing was completed?

Forgive me for thinking that the whole situation is just one big cover up for optus because they don't want to provide us with the updates for Huawei anymore. Maybe older models like the Mate 9 and 10 are still under agreement, but not for the Mate 20 Pro.
[Huawei Mate 20 Pro Guides, News, & Discussion] Quaz1:
It's just not good enough.

who have you been talking to within Optus, mate? Maybe I should get in touch with them too
[Huawei Mate 20 Pro Guides, News, & Discussion] Darkat70:
I used the website complaint form and asked for someone with high authority to sort this out urgently. This is the guy who responded and seems very decent.

Cliff Tuckwell

Senior Customer Relations Executive | Customer Relations Group

Operations | Optus

08 7076 8572

Cliff.Tuckwell@optus.com.au
[Huawei Mate 20 Pro Guides, News, & Discussion] Quaz1:
reckon just skip the form and email him directly?
[Huawei Mate 20 Pro Guides, News, & Discussion] Darkat70:
Yes I reckon that would be great, I think if he's getting a few complaints he'll take it very seriously. But at least he calls me at the end of the day even if he's not got any news, it's good to know he's not ignoring it like those nonces on the yescrowd, who just said we can't update you because we only get told every 2 weeks. They are a communication company yet don't know how to use a phone to ring the technical department and ask what is happening.
[Huawei Mate 20 Pro Guides, News, & Discussion] Darkat70:
I have just received a call from Cliff at Optus who has taken over my case and he has finally received an answer from the technical department, he said that he shouldn't be mentioning to me this information but .188 firmware is again incompatible and it's the Wifi calling that is failing on every firmware, they don't know if it's optus network or the firmware causing the issue and have raised an investigation with Huawei. So at this point there is going to be no firmware update until they can fix this issue.

He has agreed to contact me every Monday with an update.

Sounds like a whole lot of rubbish to me.

People have updated to version .206 on here are having no network issues, ok they might not be using the WiFi calls but Google pay is working. I will be doing the same tonight. I've had enough of this from optus.
[Huawei Mate 20 Pro Guides, News, & Discussion] Xalies:
I am on .206 and living without WiFi calling just fine and since that method still keeps you on c34 so you can always restore back to optus ... if they ever get their act together
[Huawei Mate 20 Pro Guides, News, & Discussion] garvani:
ignore
[Huawei Mate 20 Pro Guides, News, & Discussion] Quaz1:
just emailed your mate Cliff. Let's see what he has to say (if he in fact replies at all)
[Huawei Mate 20 Pro Guides, News, & Discussion] millinnium:
Yeah 5 months behind on security patches and missing out on updated features because its an optus branded mate20pro makes it really hard for me to trust Optus customer service and their so called 'android firmware testing team' or their 'yescrowd android update poster'.
[Huawei Mate 20 Pro Guides, News, & Discussion] Darkat70:
Really I don't see what kind of benefits WiFi calling would have, unless you are at home or someone else's house or in an office or public WiFi hotspot and you have poor quality reception from your phone radio. The likelihood of getting a decent data allowance or signal strength on a public WiFi hotspot would usually be crap anyway.

If you have a crappy signal strength from the phone then WiFi calling through the data is going to be useless because you would also have a crappy data connection probably H+ or less.

So really it's just a gimmick, an extra setting that is pointless for the most part.
[Huawei Mate 20 Pro Guides, News, & Discussion] Quaz1:
Yup really couldn't give a **** about wifi calling , I mean come on what more important here ?? That crap or security patches ?!

Maddening
[Huawei Mate 20 Pro Guides, News, & Discussion] garvani:
So who has updated to 206? Verdict? Most importantly does google pay work? Ive seen a couple say yes but that was the case with other previous firmware, it worked for some but not others.
[Huawei Mate 20 Pro Guides, News, & Discussion] Darkat70:
Yes yescrowd forum admin are docile, they said "we only get an update from the technical department every 2 weeks so we can't provide update information until we get it" have they no clue how to use a phone, call the technical department and ask what the status is? Wow that's a big job it could take them a whole 5 minutes off their daily schedule, which is probably all sat in the lunch room playing strip poker.
[Huawei Mate 20 Pro Guides, News, & Discussion] Xalies:
Google Pay is working for me. For some reason I had to do a factory reset first, Although I know that wasn't the case for others.
[Huawei Mate 20 Pro Guides, News, & Discussion] garvani:
Cool well update from optus is due tomorrow so lets see what they say then. But at this point does it really matter what's said? they cant keep to there word.

Looks like i know what im doing over the long weekend.
[Huawei Mate 20 Pro Guides, News, & Discussion] Darkat70:
Optus Customers, if you have My Optus App installed be aware it auto launches several times a day and then launching other applications like Facebook.

I've raised this issue with the yescrowd but my experience there tells me this will just go by the wayside like the firmware saga.

I've even set all the permission so that my optus doesn't launch load secondary app or run in the background. Yet it still does.

Go to settings/battery/App Launch/ three dots Top right select launch records.

Edit: Same apolies to Optus Sports.. this app has its own frikkin agenda.. auto launched 14 times today.
[Huawei Mate 20 Pro Guides, News, & Discussion] Quaz1:
no reply so far......
[Huawei Mate 20 Pro Guides, News, & Discussion] Darkat70:
Typical, everyone is hiding now, there's two private messages for Alistar still sitting there in my sent items not read from last Friday. Cowards at Optus.
[Huawei Mate 20 Pro Guides, News, & Discussion] Darkat70:
Here we go again, I wonder why I don't believe what this says.
[Huawei Mate 20 Pro Guides, News, & Discussion] Xalies:
At least they are no longer BS'ing about the current firmware anymore.... it only took a few months to correct that. I just can't believe that they value WiFi calling that bad that its delayed 5 months of updates.
[Huawei Mate 20 Pro Guides, News, & Discussion] Darkat70:
Finally received a call from the TIO Dispute resolution manager, I told him the current situation and what has been happening, he asked me what I want optus to do..I said release the firmware update without wifi calling, the handset doesn't have it now so another few months without it won't matter. It's the current security updates and more importantly bug fixes that Huawei have fixed from the initial release that's urgently required.

He said if they offer a contract release would that suffice, I said not really because even if you choose a different handset you are still bound by optus meddling with the firmware to add unneeded bloatware. And Vodafone and Telstra are too expensive.

He will suggest to optus to release an as-is firmware.

He is going to give them 10 days to respond, before making a ruling if no resolution happens.

Let's see what goes down.

From The Tio:

The Complainant says his complaint is not resolved for the following reasons:

He says he has contacted Optus about the issue. He says Optus has told him it has not released the update due to incompatibility with WI-FI calling. He says the Huawei Mate 20 Pro handset does not have WI-FI calling

He says Optus has told him the firmware will be made available on a range of dates. He says Optus keeps pushing back the release date.

Can't post the rest yet ....
[Huawei Mate 20 Pro Guides, News, & Discussion] Quaz1:
right now I'd happily take the contract release. The bugs are starting to reeaallyyyyyyy grate at me
[Huawei Mate 20 Pro Guides, News, & Discussion] Darkat70:
Give that Cliff a call I'm sure he can arrange something for a contract release
[Huawei Mate 20 Pro Guides, News, & Discussion] Darkat70:
Couldn't paste rest of email here's a screenshot...
[Huawei Mate 20 Pro Guides, News, & Discussion] kuailan:
I'm with optus, I have also updated the firmware to 206. Everything seem to work OK... Before I have updated to 187 and google pay not work, but now since 206 it work great. Unfortunately if you look at other thread in the forums tools and files have been removed.
[Huawei Mate 20 Pro Guides, News, & Discussion] Darkat70:
I still have the tools on USB, unfortunately my computer HDD died so I haven't been able to try this out yet.
[Huawei Mate 20 Pro Guides, News, & Discussion] YTayyar:
Hi all

I've got the mate 20 pro on am amazing deal with Optus and waiting to receive the device early next week. It seems that Optus won't update in the near future, and I'm looking forward to root and unlock bootloader. As far as I understand, this is still possible for us on Optus, can Any one direct me to a proper guide to do so?

Thank you in advance

---------- Post added at 03:25 AM ---------- Previous post was at 03:23 AM ----------

Also, did anyone find a proper screen protector in the Australian market that won't interfere with touch sensitivity and fingerprint accuracy?
[Huawei Mate 20 Pro Guides, News, & Discussion] Darkat70:
I'm not sure about the unlocking bootloader, I thought this was suspended or stopped recently? It's meant to be something extraordinary high like $130US. I read somewhere on XDA that people had ordered unlock codes but had been waiting weeks without receiving one.

You can get a screen protector from the optus shop, I bought a few from eBay and they were crap didn't stick properly, the one from optus is nice really smooth and easy to clean, I just don't like the black border.

https://xdaforums.com/mate-20-pro/how-to/how-to-unlock-mate-20-pro-bootloader-t3880927/page27