yashsingh1/xdaforums huggingface dataset:
[Fire HD 8 and HD 10 Android Development] KenNLV:
Device: Fire HD 10 (2019) Latest Fire OS

Running Toolbox 24.1 on a Windows 10 PC

Been using Toolbox for quite a while and hadn't needed to do anything until I started getting a Google Play Service error telling me to update services recently.

But no update in app / on the tablet was available.

So I opened TB and it auto updated, but not to the latest version of TB (weird), so I uninstalled/reinstalled to 24.1.

Tried Clear Data/Cache for play services

Uninstall Play Services

Update Play Services: Reinstall (21.36.14)

Restarting tablet in-between, but keep getting the same error:

Can't seem to figure out what to do.

All suggestions are welcome.
[Fire HD 8 and HD 10 Android Development] Kryga-i9506:
@KenNLV

Try solution from post #6,404
[Fire HD 8 and HD 10 Android Development] Datastream33:
In addition to what @Falcon342 has suggested, you could try simply toggling OTA Updates in the Modify System Settings - General tab. If that doesn't work then I'd highly recommend Falcon's suggestion! :D
[Fire HD 8 and HD 10 Android Development] Datastream33:
Interesting, because my two tablets (Fire HD 7 (2019), Fire HD 7 (2017)) report the kernel arch as armv7l so like @blaacksheep was saying... a 64-bit chipset but a 32-bit OS. So, it looks like the Fire HD 10 (2021) runs a 64-bit OS instead of a 32-bit. Very cool... :cool:
[Fire HD 8 and HD 10 Android Development] Datastream33:
Ah, ich denke, Ihr Tablet hat möglicherweise ein Update von Android 7.1 auf Android 9 durchgeführt. Aufgrund des Updates ist der Bildschirm der neuesten Versionen drastisch anders und nimmt ein ganz neues Design an (eines ohne das X in der oberen rechten Ecke). Leider gibt es keine Möglichkeit, diese Änderung rückgängig zu machen, es sei denn, Sie führen ein Downgrade des Betriebssystems auf V7.1 durch (was dazu führen kann, dass das Gerät gemauert wird, wenn es falsch gemacht wird). Entschuldigung, mein Freund! :(

________________________________________________________________________________________________________________

Ah, I think your tablet may have updated from Android 7.1 to Android 9. Due to the update, the recents screen is drastically different and takes on a whole new design (one without the inclusion of the X in the upper right hand corner). Unfortuently, there isn't a way to revert this change unless you downgrade the OS back to V7.1 (which can cause the device to become bricked if done incorrectly). Sorry my friend! :(
[Fire HD 8 and HD 10 Android Development] Datastream33:
Greetings!

This has actually been requested a few times. I'll be sure to add it to the to-do list for the next update!

By the way, glad to see you're enjoying the Toolbox! :D
[Fire HD 8 and HD 10 Android Development] Datastream33:
Greetings!

Wow, I don't know what to say! I'm just so ecstatic to hear that you're enjoying what the Toolbox has to offer. It really makes my day! However, I can't take all the credit! Credit goes to this wonderful community, and all the folks who've shown their appreciation/support. It's what drives this project forward! As for the advertisements on Fire Launcher, they are either coming from the Silk Browser, Amazon News, or are showing up based on your Amazon account profile.

Try disabling the Silk Browser, and Amazon News apps in the Manage Amazon Apps - Simple subtool and see if that resolves the issue. If not, I'd also go the route of installing a custom launcher as mentioned by @blaacksheep. Best of luck and please let us know how it goes! Have a good one! :D
[Fire HD 8 and HD 10 Android Development] saulvalenzuela23:
Thanks for this awesome toolbox! I have a Fire HD 10(2021) and I am having issues removing the lockcreen ads with the toolbox. When I click the option nothing happens. For the meentime I tried you old Automate feature and that seems to be working but automate has to always be running, is there anyway I can make the toolbox option work?
[Fire HD 8 and HD 10 Android Development] Datastream33:
Greetings my friend!

If the option in the Toolbox won't work, then let's try disabling the ads manually. Please launch the Toolbox, and execute this command in an ADB Shell:

pm disable-user --user 0 com.amazon.kindle.kso

That should do the trick, and you should no longer need Automate to block the ads. Please let us know how it goes, and best of luck!🤞

By the way, I see you're a new member... WELCOME to XDA!!!
[Fire HD 8 and HD 10 Android Development] saulvalenzuela23:
It seems that did the trick. Thank you so much!
[Fire HD 8 and HD 10 Android Development] Datastream33:
Awesome! Glad to hear!

Have a great day/night my friend! :D
[Fire HD 8 and HD 10 Android Development] thecook22:
hallo okay danke mein freund habe es jetzt verstanden einfach nach oben ziehen geht jetzt.
[Fire HD 8 and HD 10 Android Development] bilzebub:
Thanks for all your updates! I hadn't used my Fire 8 Tab 2018 for some months, and when I rebooted it the home and recent nav icons did not work when pressed, and not sure what to do I re-enabled updates and the icons disappeared entirely, also breaking Nova Launcher Beta 7. Thanks to your new toolbox items, I was able to restore the nav icons, but now I am back to the home and recent not working --only Back does anything when pressed. Is there a Fire system item that I may have disabled somehow? I think it was on "complete debloat" months ago, but I tried simple debloat after the update to 7.3.2.1, and the tablet works fine other than the home and recent buttons, which are kind of essential. Is there anything I can do to avoid a complete restore to factory defaults? Thanks again
[Fire HD 8 and HD 10 Android Development] Erenkasymaliev:
Hi friends, I have an issue with Amazon ToolBox installing Google Services

Tablet is Amazon Fire HD10 2021

Plz see a screen

How to fix it?
[Fire HD 8 and HD 10 Android Development] warawara08:
Hi there. I have a new Fire HD 2021. I've enabled dev options and usb debugging. I set the theme to Nova then install the Google services. No other changes. It failed. I have factory reset the device and tried again. Same result.

Can someone suggest a fix?
[Fire HD 8 and HD 10 Android Development] fondor:
First of all thank you for this fantastic tool!

I experience an issue when trying to install Google Services on my Fire HD 10 Plus (2021). The step "installing Play services" fails with an INSTALL_FAILED_OLDER_SDK issue:

The other steps succeed, but without Play Services the Play Store doesn't work. I've already tried to delete the APKs from the FTB directory, delete the other Google apps from the tablet, and retry, but with the same result. Is this a known issue?
[Fire HD 8 and HD 10 Android Development] EurekaDJ:
Hi -

I've used Fire Toolbox in the past, without issues. However, I needed to reset my HD10+ (2021), and now that I've installed Toolbox 24.1, I encountered an issue. When I tried to install Google Services, I received an error message on my computer. It disappeared before I could take a screenshot or copy the information. (It said something about the SDK version installed.)

Now, when I open Toolbox, everything seems to work, but if I click on the Google Services button, it switches to the Manage Google Services screen for an instant, then the program closes. Any ideas before I reset again and start over?

Thanks!

ADDED: It looks like fondor (above) has the same issue.
[Fire HD 8 and HD 10 Android Development] johny.mnemonic:
This is known issue with Play Services.

Try the new option in Toolbox v24..1 to reinstall/update it. That should fix your issue.
[Fire HD 8 and HD 10 Android Development] biddlywiddly:
Anyone else experiencing Fire Toolbox v24.1 crashing when hiding/restoring apps using Manual (simple) method?

Am trying to restore Prime Video, but when I click Restore, Fire Toolbox just crashes (Windows pops up a 'Fire Toolbox has stopped working' dialog box).

I can restore everything with the automatic process, and hide everything with the automatic process, but in testing, every time I try to hide or restore one or multiple apps using Manual (simple) the Toolbox crashes.

Any suggestions on what I can try are welcome! :-)
[Fire HD 8 and HD 10 Android Development] madmaxmedia:
For those having problems installing Google Services on 2021 HD 10 (the Toolbox failed for me at Play Services install), I did it manually using these instructions/download links:

How to install the Google Play Store on every Amazon Fire tablet

Get the apps you want on your brand-new device

www.androidpolice.com

When presented with multiple file versions, I just picked the top one (should be most recent.) Google Play is now up and running on my HD 10, along with various Google apps, etc.
[Fire HD 8 and HD 10 Android Development] madmaxmedia:
I am having a problem however with the Kindle Store app- it won't run. I tried removing and restoring in Toolbox, but no change. When I touch the app icon, nothing happens. I didn't use the Advanced Application Management, so shouldn't have removed any dependent system apps.

EDIT- I read some previous posts here about issues with deleting Device Setup. I had already logged into my Amazon account before running Toolbox and removing Device Setup. I ended up doing a factory reset and will just manually disable apps instead to be on the safe side.
[Fire HD 8 and HD 10 Android Development] EurekaDJ:
I sideloaded the package, and it seems to have worked.

Thank you. Falcon342 and @Erenkasymliev!
[Fire HD 8 and HD 10 Android Development] Datastream33:
Greetings!

Yeah, I've noticed this can happen on rare occurrences. To resolve the issue we'll need to *delete a certain string from the settings database. Please open the Toolbox, launch an ADB Shell, and execute the following command:

settings delete secure sysui_nav_bar

After executing the command, I'd recommend to reboot the tablet. Once the tablet is rebooted, you should now be able to reapply your custom icons and your home/back buttons should now be working again as intended.

* - WARNING: This will remove your custom icons and navigation bar layout, so please proceed with caution.
[Fire HD 8 and HD 10 Android Development] Datastream33:
Greetings!

Looks like one Play Services didn't download correctly. Let's try deleting the APK and see if that helps:

Please launch the Toolbox.

Click the gear icon in the upper right-hand corner to launch the Settings window.

Click the About tab.

In the About Application window click the "Open Installation Directory" button.

In File Explorer double click the bin directory, then double-click the Google Services subdirectory.

Now delete all APKs (except for GAssist.apk) in the directory.

After deleting the files, please try installing Google Services again. If it doesn't work this time please see this post. Best of luck! :D
[Fire HD 8 and HD 10 Android Development] Datastream33:
Ok, I'm feeling a little stupid right now. So, regarding the Play Services issue a lot of you are facing right now... it turns out I updated the wrong link and had it pointed to an older version of play services for some reason. I've fixed the link and it should work now. I'm sorry for the inconvenice. Could you guys please test it and let me know how it goes? (you may need to delete the PlayServices9.0.apk file in the bin\Google Services folder before retrying, see the post above for instructions) Just want to make sure I make this right. Thanks guys!
[Fire HD 8 and HD 10 Android Development] bilzebub:
Hey thanks for getting back to me.

I did that, and rebooted and reloaded the icons, but only the back one works. Touching Home or Recents registers an impression (a ghostly after image? Maybe something I enabled by mistake in Dev options? But I can see where my finger touches the navbar, a glow lights up wherever I press), but nothing actually happens still.
[Fire HD 8 and HD 10 Android Development] KenNLV:
After deleting the APK file as instructed, Toolbox reported success, but I had nothing back on tablet. (2019 10)

Prior to your post and the other post, I...

Tried Clear Data/Cache for play services

Uninstall Play Services

Update Play Services: Reinstall (21.36.14)

With nothing showing on tablet, I tried uninstall/clear data again.

Now, all I can do is clear data and cache and uninstall (even though I've already uninstalled and restarted the tablet) there is no option to install:
[Fire HD 8 and HD 10 Android Development] JoobieDoobieTwo:
Having Google Play issues as well. Error messages when I try and use basically any of the options, including installing a custom launcher. Not sure what the issue is, tried deleting the apk like mentioned earlier.
[Fire HD 8 and HD 10 Android Development] musbasura:
Amazon fire 10 tablet. Been working fine with toolbox for months. Now all of a sudden my home/back buttons at the bottom are gone. I can still press them, just the visibility of the button (the triangle/circle/square) are gone.

Help? I'd prefer not to factory reset so I don't have to download all my kids games again.

I saw this question before just wondering if there's an updated answer to it?
[Fire HD 8 and HD 10 Android Development] _Sherrif:
@musbasura,

I had this happen a couple times. If you haven't already tried the below, this is what got the softkeys back from me.

1. Open the toolbox and go to the 2nd page/menu.

2. Open the Modify System settings and select the system UI Tab.

3. Then select "Execute" in system ui customizer. It is at the bottom.

4. Then across the top part of the menu click Navigation Bar Modifier

5. Go down to the PRESET drop down and select Android Default and click apply. This is the Preset for the softkeys. This should give you back the default softkeys.

**If Android Default doesn't work, select any of the other presets and click apply, and it should take. Then you can select Android Default to get the stock softkey layout**.

Hope this helps...
[Fire HD 8 and HD 10 Android Development] musbasura:
Thanks for this !!! The actual presets didn't work (I think my kid maybe deleted the icons or something) but I ended up uploading new icons I found and that worked , I also had to play with the space and padding so it ended up like this:
[Fire HD 8 and HD 10 Android Development] _Sherrif:
Good deal. Glad you got it working!
[Fire HD 8 and HD 10 Android Development] johny.mnemonic:
This is really weird. Do you have by any chance some other device with Android 12? The PlayServices9.0.apk is referring to SDK #31, which is Android 12, while Fire HD 10 (2021) runs Android 9, which is SDK #28.

So I wonder how it could happen, that Toolbox downloaded apk for Android 12.

Are you sure it pointed to the older version? According to a report above, it pointed to apk requiring SDK #31, which is the latest and greatest.

In case Toolbox downloads apks according to some hardwired links it could explain where can be an issue with play services auto-updates on Fire HD 10 (2021). I thought Toolbox detects Android version and architecture from the connected device and downloads matching apks. If that's not the case and you thought it runs 32bit OS, while it seems to run 64bit OS, it might explain issues we are having.

I would bet that if you install 32bit play services apk it works just fine on 64bit OS, but when it tries to update itself, it downloads 64bit apk and then it somehow fails during the update.

I mean in case the apk downloaded by toolbox is "armeabi-v7a Android 9.0+" instead of "arm64-v8a + armeabi-v7a Android 9.0+", this is probably the issue.

At least I didn't have an issue with the auto-update of play services since I manually sideloaded apk for "arm64-v8a + armeabi-v7a". I just checked my tablet and I now have version 21.39.16 (100400-402663742) and everything seems to work fine, while I sideloaded 21.36.55, so auto-update seems to be working fine now.
[Fire HD 8 and HD 10 Android Development] John Rogers67:
Hello all, I just bought the 2021 fire 10 tablet. I ran the new halloween fire toolbox and everything works great. But when I try removing lock screen ads, I click on run and nothing happens. I tried rebooting toolbox and it still won't run. Any suggestions? Thank you
[Fire HD 8 and HD 10 Android Development] fondor:
I do have a device with Android 12, but it wasn't connected to this computer and FTB was definitely connected to the Fire throughout the process.

I did manage to get the correct version of Play Services on the Fire using https://www.androidpolice.com/2021/06/21/install-play-store-amazon-fire-tablet.
[Fire HD 8 and HD 10 Android Development] madmaxmedia:
Is support for the 4th Gen HDX 8.9 possible (2014)?

It now runs Fire OS 5.6.8 which is based on Android 5 (I think the oldest HD models are also Android 5.)
[Fire HD 8 and HD 10 Android Development] Datastream33:
Greetings!

I'm not sure if you've resolved the issue using @Falcon342's helpful advice or not. but I figured I'd drop this post in case someone else has the issue as well.

It looks like the code in the Run button's click event was deleted on accident (sounds like something I'd screw up). It's been fixed and the build has been attached below in a .zip file. Please download and extract the .zip file to the Toolbox's root directory (if you aren't sure where the installation is you can open the Toolbox, click the gear icon at the top-right to open Settings, then click the About button, and from there click Open Installation Directory), if it asks you if you'd like to replace Fire Toolbox.exe please allow it to do so. That should the trick and I'm really sorry about the inconvenience my friend!
[Fire HD 8 and HD 10 Android Development] Datastream33:
Greetings!

Let's first see what exact version of Android they are running. Could you please download and extract the IdentifyAndroidVer.zip to the desktop and run the Identify.bat file with your tablet plugged in. This will give us the exact android version (and codename) and based on that value we'll go from there. Thanks friend! :D
[Fire HD 8 and HD 10 Android Development] Datastream33:
Greetings my friend!

Could I please have you re-run the command once more, but this time let's try using the buttons without reapplying the custom icons. Do the buttons work now?
[Fire HD 8 and HD 10 Android Development] bilzebub:
Hi, thanks, just did that, but only the back button appears. In the middle there's an elliptical space that does not resppond to touch, and the recents icon is gone entirely:
[Fire HD 8 and HD 10 Android Development] e-raser:
Two weeks ago I started using the great Fire Toolbox. A few days ago (21st of October) my Fire HD 10 (2019) tablet has been updated to FireOS 7.3.2.1.

Now I have the following MAJOR ISSUES and wish I have never used Fire Toolbox (because I believe doing so might have created those issues):

1. Control center from top does not open at all in lockscreen.

2. Control center from the top can not be expanded all the way down! This button is not working, nor is sliding down:

3. Of 3 main buttons at the bottom, only the left one (back) works, home button and recents button without any function!

4. If an app is in fullscreen mode, neither the control center bar from the top, nor the main button bar from the bottom can be shown by sliding up/down from the top/bottom of the screen.

For issue #3 I already tried

- https://xdaforums.com/t/windows-tool-fire-toolbox-v24-0.3889604/page-328#post-85796069 and

- https://xdaforums.com/t/windows-tool-fire-toolbox-v24-0.3889604/page-328#post-85799949

but both buttons still don´t WORK (I press them and get visual feedback, but no action is performed)!

I´m strongly seeking for any help on this, at least issues #2 and #3 need to be fixed asap cause the device is pretty unusable with those limitations.
[Fire HD 8 and HD 10 Android Development] Datastream33:
OK, first off I'd like to deeply apologize for the issues you're encountering. It makes me sad to read that you're having all these issues. Now I must ask, do you remember what tools you've ran in the Toolbox? This will help us narrow down what tool may be causing the issue. Thanks!
[Fire HD 8 and HD 10 Android Development] Datastream33:
Hmm, now that i think about it, these issues could be a result of the "device_provisioned" string being tripped somehow. Let's try toggling it and see how it goes:

Open the Toolbox.

Execute an ADB Shell.

Run the following commands one at a time:

settings put global device_provisioned 0

settings put global device_provisioned 1

After executing the commands above, please reboot the tablet. Hopefully, this should resolve the issues. Let us know how it goes and best of luck my friend! :D
[Fire HD 8 and HD 10 Android Development] bilzebub:
Looks like e-raser's and my problem are the same. Thanks DataStream for trying to help. I executed both of those commands and rebooted yet no luck. And now wherever I touch the screen a small circle lights up (but the buttons still don't work). I can also confirm that my control center will also not expand as well, and that my Fire 8 2018 is on the latest OS, 7.3.2.1. Thanks again.
[Fire HD 8 and HD 10 Android Development] e-raser:
Unfortunately those two ADB commands plus rebooting the tablet did change: nothing :-(

I used Fire Toolbox to

- hide few Amazon apps using "Manage Amazon Apps" (Simple mode)

- try to remove Device Dashboard button in navigation bar (bottom) (which didn´t work and resulted in 3 main action buttons been spread way to far on the screen so I had to ADB command "settings put secure sysui_nav_bar "space,space,space,back;home;recent,space,space,space"" which was recommended in this topic too) - that was before the FireOS update and everything was working fine at that point

- remove/reposition items in control center menu (top menu)

- try some screen capturing

- try to create a system backup

So indeed those things broken now have been touched using Fire Toolbox.

Another two small pieces of information:

a) for a few days I have the download manager complaining about a "failed download" for Google Play. Important: I installed Google Play manually a long time ago and did not use Fire Toolbox for that.

b) Freshly after reboot I get a popup (enabled those in developer tools) that "DavsClientService" has been stopped. Not sure if that is related in any way, don´t think so.

Hope all that information helps you to help us! I really do. :-( :-( :-(
[Fire HD 8 and HD 10 Android Development] el_Chazmo:
has anyone seen this error before when trying to download and extract the micropatch?
[Fire HD 8 and HD 10 Android Development] cauqel:
I started with the Halloween app, but it would not run the disable lockscreen ads script. Switched to regular, and the script ran fine.
[Fire HD 8 and HD 10 Android Development] chetqwerty:
Yes super late reply sorry but wanted to thank you for your reply and say that yes, there are a few places to mess with font size and scaling including via the old control panel but all my settings are for normal font size and zero scaling. I havent ever encountered issues like this with any other window display. Like I said no big deal to me just an fyi for Datastreem.
[Fire HD 8 and HD 10 Android Development] blaacksheep:
Did you try what I suggested and make a fresh account on the computer with no modifications? What was the result?
[Fire HD 8 and HD 10 Android Development] chetqwerty:
Nah not worth the effort. Again much tanks though
[Fire HD 8 and HD 10 Android Development] e-raser:
Ideas @Datastream33 and other experts?
[Fire HD 8 and HD 10 Android Development] Datastream33:
Hmm, I'm at a loss of where to go from here to be honest. I have just one more question... do notifications still appear or are they missing as well?
[Fire HD 8 and HD 10 Android Development] bilzebub:
Yes, notifications do appear for me, if that helps.
[Fire HD 8 and HD 10 Android Development] e-raser:
Yes, notifications do appear.

You‘re our last hope @Datastream33 , reaaaaaaally hope you find a solution to fix what this tool broke. 👍🏼