yashsingh1/xdaforums huggingface dataset:
[Fire HD 8 and HD 10 Android Development] :
I've relented and put a firewall rule on my router to handle the persistent Google DNS on my Fire. Fortunately, with the Openwrt software on my router, it was both quite straight forward AND could be made device specific. I now divert all port 53 traffic from my Fire's MAC address to port 53 on the Pihole. 8.8.8.8 still appears on the Fire's DNS list but all traffic to it is (hopefully) redirected.
[Fire HD 8 and HD 10 Android Development] Demon1982:
Hi guys, I have a Fire HD 10 2021. I Believe it was blacklisted prior to my purchase (second hand) Therefore no amazon apps work. I only want prime video to work really.

Is there any way or anything the toolbox can do to get prime video working?

Many thanks.
[Fire HD 8 and HD 10 Android Development] unclebuck598:
I'm sorry if this question has an obvious answer, but how do I "remove everything that is Amazon?
[Fire HD 8 and HD 10 Android Development] MicroMod777:
If it's blacklisted it was reported lost or stolen. You can try calling Amazon and tell them you own the device and please take it off the Blacklist. Other option is to find the Amazon Prime video apk and install it manually. Once you log into it, it reports what device your using back to Amazon.
[Fire HD 8 and HD 10 Android Development] MicroMod777:
Use the toolbox on the first post.
[Fire HD 8 and HD 10 Android Development] Demon1982:
Yea ive tried the apk, You cant log in to any amazon accounts. Will try contacting them, thank you.
[Fire HD 8 and HD 10 Android Development] blaacksheep:
Maybe it's not blacklisted. If you installed Toolbox, removed the Shop Amazon app, and did not register the device on your Amazon account, your device won't work with any Amazon apps.

Try re-enabling Shop Amazon under manage Amazon Apps > Manual tab > Simple (Recommended) > Restore Apps tab.

Once re-enabled, run the app and sign in. Then your other Amazon apps should work unless your tablet truly is blacklisted. :)
[Fire HD 8 and HD 10 Android Development] Demon1982:
No def blacklisted it seems. I followed the steps and realized I only had the fire launcher disabled. The rest was still on. Still cannot sign in.

Side note. Can the tool box window size be increased? When in some menus such as the disable apps one, parts of the menu are cut off so I cannot actually select certain items. Running in Win 7.
[Fire HD 8 and HD 10 Android Development] Jumbo100:
First you need to determine whether your tablet is actually "blackisted" or just improperly deregistered.

If the device hasn't been factory reset, try to detemine who the tablet is currently registered to. Look in Setting>My Account to see if there is a cuuent account registrant. If you can, contact the previous owner and have them dereguster the device.

Blacklisting is based on the device serial number. If the device is truly blacklisted it has been reported stolen or lost, or has been returned/refunded to Amazon. Amazon tracks this on their databases to protect the integrity of the previous owner's Anazon account info.

Check in with Amazon to determine if the serial number is blacklisted on their database. If not, in some circumstances, Amazon may be able to help reguster/re-register the tablet to your Amazon account. Depends on how Amazon's Customer Service interprets your situation.

Worst case, you can use FTB to do a "full Amazon debloat", leaving you with a "crippled" Android-like device.

re: Prime Video

You can access your Amazon Prime Video account throuth the Prime Video web app via any web browser. Prime Video app installed from Google Play store or side-loaded may not be totalky reliable on FireOS.
[Fire HD 8 and HD 10 Android Development] Demon1982:
No user is registered.

I use the tablet for all other streaming services, its only Prime that Im missing..

I tried accessing prime video through a browser, it allows me to log in but once you click on any video to stream it takes you to the app store to download the prime video app. Which I obviously does not work anyway as I cant sign in due to the blacklisting.

I will contact amazon re serial number and see what I can find out.
[Fire HD 8 and HD 10 Android Development] Jumbo100:
Try setting the browser to "Destop site" mode or equivalent.

If Prime Video web app detects a mobile device access, it "encourages"/forces you to install the the Prime Video app.

Signing into your Amazon account from the web app from a browser should be independent of device's Amazon status.

Side note: try to talk to a "real" Amazon CSR; I've often found that they are more sympathetic in response than by e-mail/chat.

Side note: check the display setting on your PC. Reset screen text display size to 100% or smaller , to fully fit FTB on screen.
[Fire HD 8 and HD 10 Android Development] blaacksheep:
Toolbox only properly fits a screen size of 100%. If you don't want to change your normal desktop settings, create another user account on your computer and leave the screen size setting at default. Install Toolbox in the new account. :)
[Fire HD 8 and HD 10 Android Development] Demon1982:
Will try this, it was on 125% foe some reason. Thanks.
[Fire HD 8 and HD 10 Android Development] kelzt:
EDIT: Sorry! I've seen to have asked for help too soon, I've read some other comments and now understand that it is best to not update at all if possible. I'll ask again once I have my tablet on hands and can see which version I'm on.

Hello friends! I've just bought a Fire HD 10 (2021) and I'm getting ready to not make any mistakes when using this tool.

I saw the guide asks us to not connect to WiFi before running the tool, as to not get any updates.

My question is: after using the tool, can I ever update the OS/firmware? Or should I always keep it the default, out of the box one?

I ask this mostly because AFAIK it should come with Android 9, but I'm thinking maybe I'll need to update to a newer version.
[Fire HD 8 and HD 10 Android Development] blaacksheep:
Hi, and welcome to XDA!

In most cases the firmware that comes with your tablet will be the best firmware to keep. I think the only current exception is if you have f/w v.8.3.1.1 or 8.3.1.2. In that case I have downloaded both the Fire 7 and the Fire HD10 versions of 8.3.1.3. That fixes issues with Google Services that don't work properly with the out of box firmware. Those are available in the 3rd link in my signature. Usually Amazon doesn't provide updates to newer Android versions, only "security updates" which are really just an effort to lock your tablet down further and prevent us from modifying the tablets to remove their ads and launcher. You'll not want these updates.

If you're on 8.3.1.2 or earlier, grab the update from my sig and copy it into the root of your internal storage folder. Then (with wifi turned off) go into Settings > Device Options > System Updates and check for updates. Your tablet should find the .bin file and update to 8.3.1.3. Then run Toolbox and disable OTA updates. :)
[Fire HD 8 and HD 10 Android Development] dc-:
I also can't get the Google One app working on the Max 11. It starts, let's me select my account, then says: "Can't reach Google One". I've tried reinstalling, setting all permissions, and tried on multiple different networks. No luck.

The only other issue I found was the Peacock app, which works fine UNTIL I installed the Google services. Then it crashes immediately upon starting. This is installed from the Amazon app store since Google Play Store says it's not supported on this device.

D
[Fire HD 8 and HD 10 Android Development] Jumbo100:
Two situations with apps on your Fire Max 11.

1. Google One is reported as one of the Google-branded apps that are incompatible/unstable on f/w 8.3.1.x . YMMV. No immediate resolution. Many G-apps may be affected.

2. Peacock TV app runs well on Fire tabets, but ONLY if installed from Amazon AppStore. App specially coded for Amazon ecosystem. App crash many be happening if you also have tried to install Peacock TV from Google Play Store or by sideloading from another source. In this case, app clash is inevitable. Uninstall any extraneous copies of app.

Clear the User Date/Cache from memory storage to reset the app.

Also de-select "Enable Auto-update" on Peacock TV app in Google Play Store to prevent Google Play from updating Amazon version of app. This is the most likely source of your problems.

Addendum:

Always use the Amazon AppStore version of apps whenever possible (especially the media streaming apps). Do not install apps from both AppStore and Play Store; Play Store version will generally not be compatible with FireOS .
[Fire HD 8 and HD 10 Android Development] toxicfish:
Hey guys got the max fire 11 but it came with 8.3.1.9 unfortunately, I have successfully installed Google play with FTB etc but I'm having trouble with some apps , specifically games (albion online and leauge of legends wild rift) they both download and install but after that they infinite load . I was having this issue with yugioh but found a workaround by installing the Google play games app so just wondering what it could be. Thanks an keep up the great work :)
[Fire HD 8 and HD 10 Android Development] Jumbo100:
In mid/late 2022, Google began enforcing new Google Verified/Play Certified policies for all Android app developers. App devs are "encouraged"/forced to comply with the new cybersecurity requirements. Probably a good thing to keep malware out of the Google Play Store ... But a major problem for Amazon Fire devices.

One of the security criteria is to check that apps are installed on a "genuine" Google-certified device. Fire tablets are NOT Google certified, so some apps installed from Play Store make not work. This has always been true for Fire tablets but Google is now upping compliance requirements to keep app devs "in line".

Problems with apps on Fire devices may include :

- not being visible in Play Store

- crashing on installing

- installing but crashing during run time

- running but "misbehaving"/unstable operation.

If possible install affected games from Amazon AppStore , but as you've probably seen, most of the "good" games are not there.

Some game apps may run through Google Play Games app, but that app has had some transient issues with FireOS with recent updates.

May be possible to side-load and run an earlier version of the app without the current, more stringent requirements.

Note that this is not just gaming apps, probably for all Android apps.

May be more prevalent with apps running on Fire devices running FireOS 8.3.1.x .
[Fire HD 8 and HD 10 Android Development] toxicfish:
Ok man thanks for the quick an super helpful reply I'll try your workarounds , 🥳
[Fire HD 8 and HD 10 Android Development] Jumbo100:
As a "heads up", you may have some problems with some Google-branded apps. Google and Amazon just don't play together that well on FireOS 8.3.1.x devices. YMMV.
[Fire HD 8 and HD 10 Android Development] toxicfish:
Yep I've noticed that with a few but most of mine are working, interesting development I tried an older version of said games and one seems to be working so it must be a Google related issue, again thanks for your help :)
[Fire HD 8 and HD 10 Android Development] Jumbo100:
Nice catch ... Sometimes older software versions are more compatible . eg YouTube Kids, the workaround is to side-load a version from 2021 ... user needed a lot of "trial & error" patience to find that one!

Be sure to diable app autoupdate to keep your current setup stable . Better yet, turn off global autoupdates on Google Play Store so you are in full control of all app updates.
[Fire HD 8 and HD 10 Android Development] sparcie32:
Hello, I have a Fire HD 10 Plus (11th Generation) with fire toolbox installed. I believe it is running the older (more tuneable) version of firmware. Haven't used the tablet in some time and now I can't remember the pin! Any way to reset the pin without a factory reset? Thanks!
[Fire HD 8 and HD 10 Android Development] blaacksheep:
Hi, and welcome to XDA!

Edit: See @Jumbo100's response below. I wasn't aware of that method.

I don't think you can reset the PIN without a factory reset. Otherwise, what good would the PIN be? As far as I know, your going to have to reset the tablet. Because you can't get into the Settings of the tablet, you'll have to do it by recovery mode.

If you've run Toolbox on it before, it should be accessible by ADB so you could probably get into recovery using Toolbox on page 2, Power Options > Recovery. If it's not authorized for ADB, you'll have to use the boot menu on the tablet by powering off, press and hold volume down and press power (both buttons together) until the screen lights up. Using the volume up/down buttons, select "wipe data/factory reset" from the menu. Press Power. Select Yes on the confirmation screen using the vol up/down buttons and press Power again. That should reboot the tablet and reset it. :)
[Fire HD 8 and HD 10 Android Development] Jumbo100:
@sparcie32 ​

Fairly simple to reset lockscreen PIN on your tablet IF you can remember your Amazon account password. Process assumes you have web access.

Try entering any random PIN. Will get an incorrect PIN error message (obviously). Repeat 4 more times. Should then get a PIN reset dialogue box. Enter your Amazon account password and enter new PIN.

If you can't remember your Amazon password, factory reset may be necessary to regain access to your tablet.

Amazon has an "official" YouTube for the process on the web, so the procedure should work.

Shows how weak PIN is as a security process but it's probably there just to keep little kids out of Parental Controls. LOL.

Edit

Also see :

Reset your PIN or Password on an Amazon Fire Tablet - Amazon Customer Service

If you forgot your Amazon Fire Tablet password or PIN, learn how to reset it right from your lock screen.

www.amazon.com
[Fire HD 8 and HD 10 Android Development] dc-:
That's a bummer. But thanks for the info.

For me, this is not an issue of using the Play Store version. My first time through, I installed Google services manually, and AFTER that, I installed the Peacock app from the Amazon Appstore. That never worked. I just assumed that the Amazon Appstore version needed some update to support the Max 11. But then I did a factory reset, and I loaded Peacock again BEFORE I installed google services. Then Peacock worked just fine. However, I then installed google stuff using FTB and immediately Peacock stopped working. Google Play Store did not update Peacock. It is still the Amazon Appstore version. But now it crashes/exits immediately.

Of note: I did look to see if I could try a Play Store version of Peacock, but Play Store says the app is not compatible with my device and won't allow me to install it. I do favor the Amazon Appstore versions of apps when/if they exist and work.

I have tried uninstalling/reinstalling the app, as well as clearing cache, and tried clearing all storage. Behavior doesn't change.

Has anyone else gotten Peacock to work on a Fire Max 11 with Google services installed?
[Fire HD 8 and HD 10 Android Development] toxicfish:
Yep unfortunately the apk is out of date so won't work online but progress is progress hahaha thanks for your help and I'll turn off them auto updates :)
[Fire HD 8 and HD 10 Android Development] randomMessenger:
Need some help! I am getting this "SYSTEM CANNOT FIND THE PATH SPECIFIED" as an error

EDIT: its a Fire HD10 tablet
[Fire HD 8 and HD 10 Android Development] ZuneNinja!:
Delete
[Fire HD 8 and HD 10 Android Development] kelzt:
Hello!! My tablet just came and it is on the 7.3.2.1 version! In this case, I should update it up 8.3.1.3, correct? Using the method you described.
[Fire HD 8 and HD 10 Android Development] hmp365:
Hi, I also have the same question, apologies if this is a daft question but is the f/w the same as the OS as I always thought they were different things but can't find anything on the tablet that shows the f/w version only the OS which is 7.3.2.1 18/9/21 6:16.
[Fire HD 8 and HD 10 Android Development] blaacksheep:
NO!!!! You have one of the "golden" firmware versions (before 7.3.2.2). DO NOT under any circumstances allow it to update!!!

I didn't think any of those were left. You got VERY lucky. Those firmware versions do not require the workarounds that were implemented to get around the newer restrictions. You can change your launcher, you can disable lockscreen ads, you can block OTA updates without runnong additional apps. Just be sure to disable OTA updates in Toolbox.

After running Toolbox, some of the apps won't work and it will seem like you need to update the firmware for them to work. You do NOT. Look in the 3rd link in my signature for replacement Prime Video, Shop Amazon, and Kindle apps to sideload over the top of the installed apps. This will fix the apps that don't work. (I pulled them from a post 7.3.2.2 tablet that had been updated.) Just install them and they will update to working versions. :)
[Fire HD 8 and HD 10 Android Development] blaacksheep:
The above answer applies to you too. They must have found some old stock with older firmware/OS version on it. I'm delightfully surprised! 😄
[Fire HD 8 and HD 10 Android Development] kelzt:
Wow, I'm happy then! For some context, I don't live in the US, and I bought them from an importer that had just a few units available. I guess they bought a lot of them to resell and the stock was just there untouched. The advantages of being from a third world country then! I'll be very careful when using the Toolbox then, to make sure the OTA updates are disabled.

I assume after disabling I can connect to my wifi and use it without fear. Man can't wait for it to charge up!

Thank you for your amazing work, I've never had such a good interaction online, you're a blessing man, be very proud of your work!!
[Fire HD 8 and HD 10 Android Development] blaacksheep:
Just turn off your wifi until you've run Toolbox and disabled OTA updates. If you haven't set it up yet, when you get to the screen where it ask for your wifi, tap anything. when it asks for your password, go back a screen and an option to skip setup will appear at the bottom. Use it. don't let it on wifi until you've disabled OTA updates. Use the 3rd link in my signature to update the apps that don't work like Prime Video and Shop Amazon. The newer ones will work.

The credit for the work goes to @Datastream33 . He's the developer that wrote this great Toolbox. I'm only an answer man around here, trying to help out. (y)
[Fire HD 8 and HD 10 Android Development] kelzt:
I've just ran the Toolbox and everything went well! Double checked the OTA thing and did the rest of the setup.

Just one more thing so I can stop bothering you haha. I've installed the Nova Launcher using the Disable Fire Launcher option. I have the Nova Launcher app installed.

Even so I just wanted to be sure that it is in fact installed. When I reboot the tablet, before booting up it shows the Fire logo for a bit. Is this normal?
[Fire HD 8 and HD 10 Android Development] blaacksheep:
That's just a splash screen that comes up when you boot. As long as your home button works and it returns to Nova when you close everything out. :)
[Fire HD 8 and HD 10 Android Development] maven33:
ok, it should be 7.3.1.5 on my device.

It is a google play problem, I can not find the game in the store with the fire tablet.

Deleting Data/Cache from the Play Store and Cache from Play Services was not successful.

Update:

Now updated with com.aurora.store, among us is working ...
[Fire HD 8 and HD 10 Android Development] Jumbo100:
Just installed Among Us From Play Store on Fire HD 10 (Gen 11, 2021) with current f/w updates to confirm your problem.

Game app is installable from Play Store but there are run-time problems. Definitely a Google problem related to latest game app update on current Google Play f/w .

Play Store infrastructure may have some problems isolated to your your setup, but I don't think it's a general Fire tablet/FireOS problem.

Glad you could use F-droid Aurora Store as a workaround. May be a solution to other users having recent Google Play app problems.
[Fire HD 8 and HD 10 Android Development] maven33:
I am logged in with my google account in among us. Maybe it is working because I was logged in before the among us update?

FTR ... at aurora, I used the spoof manager to send device: onyx-default, Amazon API28, armeabi-v7a,armeabi
[Fire HD 8 and HD 10 Android Development] Jumbo100:
Very likely . Google has been tightening compliance of Android apps to the current, more stringent Google Verified/Play Certified standards. Looks like the Among Us devs may have been caught out with their recent update. Hope it's not generally flagging Fire tablets as "uncertified" devices.

F-Droid spoofing may be a way to avoid current Play Store problems in the short-term.
[Fire HD 8 and HD 10 Android Development] :
I awoke to find my 8 10th Gen had updated itself to 7.3.2.7. Not sure how that happened when I'd got OTA stopped and amazon sites blacklisted. Oh well, not sure any damager has been done, just a firmware update seemingly, no amazon aps have reappeared. We'll see what the future brings.
[Fire HD 8 and HD 10 Android Development] blaacksheep:
That's the version that came on my HD10+ (2021). The current version is 7.3.2.8 if you check the website.

What method of blocking updates do you use? RethinkDNS has worked fine for me. I have a setup guide in my signature that shows what to block, if you're interested. I only had 1 attempted update when I first installed it and it might have gotten in before I had RethinkDNS set up completely. I had to wipe the cache and storage of ForcedOTAUpdates to clear it. I should have done that anyway before rebooting. For the last month or so it always says "Your device has not checked for updates" when I check, and will fail if I manually check.
[Fire HD 8 and HD 10 Android Development] :
Whatever was offered in the TB plus blacklisting/blocking access to 5 or 6 amazon sites. I'll have a look at the traffic logs to see which sites were accessed and which were blocked. I know blocking is working, so I figure I was just missing a site from my blocklist.

Like you, it always failed when I manually checked
[Fire HD 8 and HD 10 Android Development] blaacksheep:
Toolbox only offers "Restricting" OTA updates for FireOS 7.3.2.2+. Restricted access is not the same as blocking. It also blocks or makes it more difficult for some streaming services, and it will eventually fail to block updates because it is occasionally ignored.

To truly block the updates, you need to apply a blocklist to either your router or DNS66 or a PiHole. There are 6 sites in the blocklist that need to be blocked. The blocklist is included in the 2nd link in my signature.

A better option than DNS66 is RethinkDNS. It firewalls the offending apps rather than the addresses of the servers. It also works immediately upon boot whereas DNS66 takes a few moments before it actually blocks addresses. That's long enough for a DNS lookup to occur and the ForcedOTAUpdate service to start downloading an update. The 1st link in my signature has a walkthrough of setting it up on your tablet. I would highly recommend that as a secure method of preventing updates.(y)
[Fire HD 8 and HD 10 Android Development] :
I have those sites blocked on my Pihole and they are blocking successfully. I'll have a look at the logs to see if any other Amazon sites were accessed at the time of the update.
[Fire HD 8 and HD 10 Android Development] blaacksheep:
That'll work fine (on home network). I'm certain you'll find Amazon servers in your logs. Amazon's in competition with Google to see who can automate more things so they have TONS of infrastructure.

BTW, if you take your tablet to other networks occasionally, set your wifi settings to "metered" access for the "foreign" AP so it won't download an update while your away.(y)
[Fire HD 8 and HD 10 Android Development] universelight:
Is there any firmware version for 2021 Fire 10" HD 64GB Tablet that is NOT SUPPORTED by Fire Toolbox?

Whats the most recent firmware version for same tablet that can come by default BEFORE any update?

Thank you.