yashsingh1/xdaforums huggingface dataset:
[Fire HD 8 and HD 10 Android Development] snevel:
Hi All,

I've been a happy user of the toolbox on my HD 8 (2018) tablet.

I was having that weird issue with the Google Play Services. It said it wanted to upgrade but there didn't seem to be anyway to do so.

So.... I did something that turned out to be a dumb thing.

I grabbed the latest version of the toolbox. I intended to use it to uninstall and then reinstall the Google Play Services and so solve my (at the time) minor issues.

I got as far as uninstalling things using the toolboxx, but I've throughtly mucked things up on my tablet so that nothing that relies on those services will work. The tablet sometimes asked to to log-in to my google acct but then tells me that the acct is already on the tablet.

Is there some way to fix this without starting from scratch? I'm not afraid of adb commands.

If someone can tell me (or point me too) a process to reinstall my services without reseting my tablet, I'd much appreciate it.
[Fire HD 8 and HD 10 Android Development] mirek54:
I do not receive notification for Gmail. Are there any tricks to get it?

P.S today I have to use K-9 Mail for notification
[Fire HD 8 and HD 10 Android Development] mirek54:
It is working for K-9 Mail, but not for Gmail😟
[Fire HD 8 and HD 10 Android Development] mirek54:
Gmail notifications working on my android phone, so it is a issue with the fire tablet
[Fire HD 8 and HD 10 Android Development] Morphx2:
Hi guys. I have some paid apps from the play store that I know I had installed previously on my HD 10 (2019). I had to format the HD10 and reinstall things. But now the apps are saying "not compatible" with it and it can not be installed. Any ideas? I can not find the APK from usual places since it is a paid app (Aeon's End and Sentinals of the Multiverse). Any ideas?
[Fire HD 8 and HD 10 Android Development] wendic04:
Hi, I need a hand, please. I downloaded the Fire toolbox on my new HD fire tablet and thought everything was working great until I went to open my Kindle. then realized none of my Amazon items opened anymore. I went into the settings and they are all disabled. I was reading that if a program doesn't respond try to hit the stop button. I tried that on one, and there was no way to undo it. I am also wondering if I downloaded the right toolbox. It was in a group and said for HD 10 etc. But now I'm reading about a Halloween one, I think I downloaded mine a couple of weeks ago. How can I check? I did check the Parental Controls in case anyone mentions that they are disabled.
[Fire HD 8 and HD 10 Android Development] blaacksheep:
It sounds like you've disabled an app needed for Kindle to work. Try opening Toolbox, select Manage Amazon Apps. Under Manual, select Simple. Select the Restore Apps tab. If there, tick the Amazon Newsstand and possibly the Kindle Store boxes. Then click Restore Selected. That should get your Kindle stuff working.

The Halloween update was mostly a cosmetic update. It is not necessary to install that to fix your problem. I believe the way to tell if you are using it is by the theme that it is running. The Halloween theme has an orange background.

Parental controls is fine being checked. It just eliminates a bunch of prompts that Fire OS generates because of the things we have shut off. Let us know the results.
[Fire HD 8 and HD 10 Android Development] lewmur:
Newsstand is all that's needed to get the Kindle book reader to work. But the "none of my Amazon apps work" comment puzzles me. I thought disabling Amazon apps was the purpose of choosing "Hide Amazon apps".
[Fire HD 8 and HD 10 Android Development] wendic04:
Do I do this on the computer or on the tablet? Not quite sure I understand where to go.
[Fire HD 8 and HD 10 Android Development] blaacksheep:
Plug the tablet into the computer (via USB cable) and run the Toolbox on the computer.
[Fire HD 8 and HD 10 Android Development] wendic04:
Im doing that right now. Im looking at the toolbox again and wondering if i disabled all the apps when I did the download and that may be why. would i restore the apps again?
[Fire HD 8 and HD 10 Android Development] blaacksheep:
Have a good look at what is disabled under Manage Amazon Apps > Manual (simple) > Restore Apps tab. It will show you all the disabled Amazon stuff you may have shut off inadvertently. Hovering the mouse over an app will give you a description of what that app affects. Have a good look and restore all that you want/need to make the tablet do what you want. Remember that you cannot install any Amazon supplied apps from Google's Play store. They won't install from there. You are forced to use the Amazon supplied versions of those apps.
[Fire HD 8 and HD 10 Android Development] wendic04:
I re-added my Amazon apps, but for some reason, my Kindle is still disabled and I can't figure out why. I keep checking the settings on both the computer and the tablet. I see it in the toolbox, it's enabled. But on the tablet, it's Disabled and I can't change it. Any ideas?

I also noticed that the Open By Default is greyed out on it and at the top where it says Kindle, right under it, it says Disabled. Do i need to turn something else off for it to work?

I got it!!! I'm leaving this here for anyone else that may need it!

The Most Common Amazon Fire Problems, and How to Fix Them | Digital Trends

Is your Amazon tablet giving you grief? We explain each issue and glitch and provide clear troubleshooting steps to get your Amazon Fire tablet back on track.

www.digitaltrends.com

I needed to go to the google play store, find the Kindle app, uninstall it, disable the Auto Update, then i went back to the Amazon Kindle on the Table, It was working!!!!
[Fire HD 8 and HD 10 Android Development] blaacksheep:
I'm glad I threw in that comment about not being able to install Google Playstore apps in place of Amazon supplied apps. Glad you got it worked out! BTW, welcome to XDA. It's a great community.
[Fire HD 8 and HD 10 Android Development] e-raser:
That being said: @bilzebub and my devices are still broken due to using the Fire Toolbox.

https://xdaforums.com/t/windows-tool-fire-toolbox-v24-0.3889604/post-85821357

What else can we check, try, provide, ...?

I tend to scream out a big "WARNING - DON`T USE THIS SOFTWARE IT IS POSSIBLE IT DAMAGES YOUR SYSTEM". But I still have some hope left you experts can guide us on fixing this.
[Fire HD 8 and HD 10 Android Development] blaacksheep:
This is truly an unusual problem both you and @bilzebub are having. @Datastream33 has tried helping you both without much success. Have you tried the factory reset option and starting over? If not, that would be my suggestion along with disabling OTA Updates and Automatic Updates. Your problems seemed to start when Amazon "updated" your tablet to it's current non-working state without warning you. (That's the reason most users disable those updates.)
[Fire HD 8 and HD 10 Android Development] e-raser:
Our devices aren´t broken because of the update - but because of using Fire Toolbox and the update.

Factory reset with the need of setting up everything from scratch is not an option - the time needed outperforms the value of the device.

I believe: problems caused by software can be fixed by software.
[Fire HD 8 and HD 10 Android Development] UCGlenn:
Thanks for this tool! LOVE not having the lock screen ads - they were getting increasingly difficult to unlock, kept coming back, AND took me to the page to buy the item. I haven't checked the other problems mentioned here, but the Kindle library isn't accessible any more even if I use the old ugly Amazon launcher. Here's a workaround for reading with the kindle app: use a browser to log into read.amazon.com, and create a shortcut to that to your desktop. Haven't decided if I'm going to factory reset yet or not.
[Fire HD 8 and HD 10 Android Development] blaacksheep:
As I said in post #6586,
[Fire HD 8 and HD 10 Android Development] Datastream33:
Okay I'm just going to flat-out put it to you straight. I don't have any idea what's going on. I've never seen this happen before and can't tell you why its happening. The only thing I can think of is that @blaacksheep mentioned, the update to your tablet could have something to do with this. I'm thinking this might be the case because you mentioned that after the update your tablet stopped working. I know you're upset and I would be too to be honest but I'm only human and I've put forth everything that I can think of. Based on the tools ran I don't see how they could have caused any of the issues because these tools have been ran on my tablets 1000s of times and I've never seen this before. We could go through thousands of different solutions when unfortunately it's just easier to factory reset. I'm so sorry my friend this whole situation just pains me. :(
[Fire HD 8 and HD 10 Android Development] e-raser:
Well… did you update one of your tablets to Fire OS 7.3.2.1 so you can check how they behave then? What if more and more people run into this?

Really… factory reset will take me at least 8 to 9 hours to reconfigure everything after that (and there’s no proof it fixes the issues). So I offer 2 to 4 hours of my time to help you and the community to find out how to fix this.

This would for sure strengthen the level of trust users (will) have using the Fire Toolbox - which is a great tool, basically.
[Fire HD 8 and HD 10 Android Development] Datastream33:
I did not update my tablet to 7.3.2.1 so I suppose you make a good point there. But shouldn't that tell you the update may have something to do with it?

A factory reset is the first thing any majority of IT companies would tell you to do. Its the easy method of fixing serious problems such as these. If a factory reset doesn't work then it means the firmware is corrupted (system update didn't install correctly) and you may need to flash it again in Recovery.

You're right, I do appreciate your time and I can't deny that you have good intentions. So I'm willing to troubleshoot a little bit more.

OK, based on the tools ran we will make sure to reverse every single change made made by the Toolbox. Let's get started:

1. Open the Toolbox, execute the Manage Amazon Apps tool, click Simple, then click the Restore Apps tab. In this list select ALL checkboxes, and then click the Restore Selected button.

2. Execute the Modify System Settings tool, click the System UI tab, click the : icon at the upper-right, and in the Tool Options panel click the Restore Default Settings button, then click Yes to continue with the restore. (This will reset your navigation bar's layout and your quicksettings configuration)

3. Then click the Execute button on System UI Customizer at the bottom of the screen, then click the : button at the upper-right, and click the "Restore Default Tiles" button.

4. Open the Push and Pull tool, click the "Delete" tab at the upper-right, and in the Files in the Directory" select the recording.mp4 file and click the Delete Selected File button.

5. Then open an ADB Shell, and execute the following commands:

cmd

exit

adb shell settings list system > system.txt

adb shell settings list secure > secure.txt

adb shell settings list global > global.txt

You should then find the system.txt, secure.txt, and global.txt files in the adb directory. Please open the secure.txt file and delete the following lines (they should be private and they are none of my concern):

foreground_customer_id=

HOUSEHOLD_ID=

DEFAULT_PFM=

OOBE_Session_ID=

advertising_id=

android_id=

bluetooth_address=

Save the file and please start a Private Conversation with me on XDA and Attach the .txt files to a post and post the reply. I'll look trough them and see if there's anything different that could be causing an issue.

In the shell could you also execute these commands and also share the output:

adb shell pm list packages -s

adb shell pm list packages -d

The information may help figure out what's going on. 🤞
[Fire HD 8 and HD 10 Android Development] Datastream33:
I'd also like to help out the folks struggling with the Kindle app. Based on some sources, the kindle app's database becomes corrupted after the update and needs to be reset. Try clearing the Storage for the Kindle app in the Settings app... that should reset the database and the app should now work.
[Fire HD 8 and HD 10 Android Development] Terrapin2190:
I have a Fire HD 8 (6th Gen 2016)

Using Fire Toolbox v24.0, updated to v24.1 via the Toolbox Updater.

Just have a few questions and oddities to report...

1.) Do I need to download the hotfix and patch it manually, or does the in-app updater take care of the Google Services fix?

2.) When did Amazon apps start showing up in Google Play updates? This was never an issue for me after using previous versions of FT. Is it okay to use a previous version of FT to install Google Services? And where might I find older versions?

3.) With the version of Google Play Store that installs now via FT some app thumbnails in the store randomly refuse to load. It's not too big of an issue since everything seems to work fine, but thumbnail images are replaced with a green loading animation and never load on my end.

I did initiate the GP Store update by clicking on the store version in settings rather than waiting for it to update itself.

Edit: This may have been fixed after I checked it again. Not sure.

4.) And when attempting to hide/disable apps (starting with Alexa), FT hard crashes.

Thanks for all your hard work on Fire Toolbox! It is indeed a thing of beauty :)
[Fire HD 8 and HD 10 Android Development] bilzebub:
Thanks, man, for trying. I am going to try the factory reset option...

[Edit, couple hours later...all good now, thanks!]
[Fire HD 8 and HD 10 Android Development] Datastream33:
I'm so sorry it had to come to this. :(

Just glad things seem to be working now! Have a good one my friend! :D
[Fire HD 8 and HD 10 Android Development] Datastream33:
How's it going?

These are some fantastic questions and I'll try my best to answer them, hopefully to satisfaction.

1. The Updater should be able to take care of installing the micropatch for you. :D

2. The Toolbox now downloads and installs play services based on your tablet's Android version, and architecture. This makes it so you can download the apps you've purchased. In the past it simply sideloaded based Android 5.1.1.1 versions. I don't recommend it but, V13.0 is the last version that used the Android 5.1.1.1 files if you want to go that route. However, I'd highly recommend you keep your current Play Services and just disable auto-updates for all the amazon apps in the Play Store.

3. Hmm, try clearing the Cache for the Play Store in the Settings. If that doesn't work maybe try clearing the data.

4. Thank you for reporting the crash, really appreciate it! It should be all fixed and ready to go in the upcoming update!
[Fire HD 8 and HD 10 Android Development] GeesRiK:
Hi,

I used the latest build yesterday on a brand new Fire HD 10 11th Gen and put Play Services etc on to the tablet. Left it over 2 hrs before logging into the Play Store with my Google account. What I did notice was that when I was selecting my google account I and it was asking for Auth code match on my Pixel 5 it never sent it. So I had to manually type in my Google account password which was odd. It did this for the play store, and other auth attempts. It never sent anything to my Pixel to confirm.

I install YouTube fine from the Play Store, Gmail installs, but when you go to load it, it just sits there saying checking for mail and never actually loads anything.

I tried Google Drive and that either crashes with unexpected error or just sits there with the logo splash screen for drive loading and never loads anything.

Loads of other Apps have worked fine from the Play Store fine. What I did notice was that when I was selecting my google account I and it was asking for Auth code match on my Pixel 5 it never sent it. So I had to manually type in my Google account password which was odd.

Anyone ever had anything like that? Or am I best factory resetting the tablet and starting again?
[Fire HD 8 and HD 10 Android Development] Terrapin2190:
Thanks for the reply! I have formatted a few times and keep strategizing my perfect setup, tinkering away lol.

1a. Just downloaded FTB_HE and the hotfix and love the theme! Getting ready to test it out. It's honestly given me more Halloween spirit than anything this year haha!

2. Are there any drawbacks to using sideloaded Google services rather than installed via FTB?

Oh! And where might I find previous versions of FTB? And would using v13.0 ultimately be the same as installing via apkmirror?

3. It seems like the endless loading of app thumbnails in the Play Store resolved itself (possibly after a few restarts). So no worries there. But, I feel like there are some apps missing or incompatible which weren't previously. Though, that may just be app-specific updates I missed (EoL for Android 5.x) and/or Play Store being in constant flux.

One concern I have is that Play Store auto-updated itself in the past (on other devices) and in doing so, it re-enabled Auto-Updates for apps (and Play Protect) on it's own. I'm not sure if that's still the case, but a bit worrisome since an auto-update of Amazon apps could break things and warrant a factory reset.
[Fire HD 8 and HD 10 Android Development] gpz1100:
Re contacts, the info from post 4420, https://xdaforums.com/t/windows-tool-fire-toolbox-v24-0.3889604/post-84659117, should probably be in the OP.

Also one needs to reboot after installing it. Such was the case on a 11th gen 10 plus with 7.3.2.1 fw.
[Fire HD 8 and HD 10 Android Development] PGrace:
Had to laugh. New user, downloaded v24 yesterday, so 'd have it ready for my $44 Fire 8 arriving today.

Shows up, with a new v25 of FT. Update that, bring up my Fire8. Stumbles on Google services. Oh well. As soon as I close all the dialogs, I get your note.

Cracks me up, talk about support!
[Fire HD 8 and HD 10 Android Development] PGrace:
And bingo, GS is in and sweet.
[Fire HD 8 and HD 10 Android Development] gpz1100:
@Datastream33 what Calendar sync services are you installing? Which apk? Can it be installed into an already configured system with minimal steps?
[Fire HD 8 and HD 10 Android Development] Datastream33:
If your tablet is running Android 9 then all you need to do is download the Calendar Sync apk from this link. Once downloaded, install normally through the Sideload Apps tool. That should do the trick! Tested on Google Calendar and it seems to work just fine. Please let me know if your experience differs. Hope everything goes smooth and please have a wonderful night my friend! :D
[Fire HD 8 and HD 10 Android Development] gpz1100:
^^Thanks... So if I create an entry in the google calendar on the pc, that should get pushed to the tablet (fire hd plus 2021) automatically without any refreshes?

Speaking of syncing, any way to get google voice notifications to work you think?

EDIT: That link is for the contacts sync which is working based on my post in #6611. Different one for the calendar?
[Fire HD 8 and HD 10 Android Development] Datastream33:
Yeah, for whatever reason the first download locks and usually works after the second attempt. 🤔
[Fire HD 8 and HD 10 Android Development] Datastream33:
Oh my bad, let me get you the right link. It's been a long day... 😫
[Fire HD 8 and HD 10 Android Development] Datastream33:
Here you go, this should be the right link.
[Fire HD 8 and HD 10 Android Development] gpz1100:
No go. I tried this one earlier, installed, rebooted, made some new calendar events but no sync.
[Fire HD 8 and HD 10 Android Development] Datastream33:
Really? Syncing is working on my tablet... did you happen to grant ALL permissions for the app?
[Fire HD 8 and HD 10 Android Development] gpz1100:
Correct. Maybe there's some other service that also needs to be installed (addition to the 4 main ones and sync connectors.).

In fact, checking the contacts, while they do sync manually, push doesn't work there either.

My apologies, I should be more clear. Sync does work for both calendar and contacts (in fact sync worked for calendar before installing the connector apk). But push sync does not. That is make a change to contact to calendar entry, it doesn't automatically get received by the tablet. A manual sync does update both.
[Fire HD 8 and HD 10 Android Development] Datastream33:
I found that to get Contacts to sync you need to open the Google Contact app's settings, go down to the Manage contacts section, Tap Restore, tap "From account", select your Google Account from the list and then close and re-open the app. That seems to start the sync and import the contacts. Maybe that also starts the Calendar sync as well?
[Fire HD 8 and HD 10 Android Development] Datastream33:
Yeah, I'd try re-installing Play services like @Falcon342 mentioned. Best of luck my friend! :D🤞
[Fire HD 8 and HD 10 Android Development] gpz1100:
Ok! Contacts sync automatically now. Need to leave/come back to the contacts app but it does update without a manual sync (swipe down). so all good there. It was missing the contacts perm!

Sync connector did have the calendar permission already.
[Fire HD 8 and HD 10 Android Development] RonV21:
Hello,

Has anyone seen this error before? Maybe someone could point me in the right direction. When trying to install the Google Services I am receiving this error (attached below). It seems the parameter uriString is null. I am using fire toolbox v.25.0 on a Fire HD 10 (7th Gen) from 2017.

Thanks
[Fire HD 8 and HD 10 Android Development] Datastream33:
Ah, that's so good to hear my friend! :D

As for the calendar sync issue, do you happen to have the same version installed as the one in the first accidental link I sent?
[Fire HD 8 and HD 10 Android Development] gpz1100:
Calendar sync is v2020.20.5-319002662-release
[Fire HD 8 and HD 10 Android Development] Datastream33:
This shouldn't of happened. Man this tool... it's like cursed or something. Anyway, this likely due to an oversight in the check for Contacts and Calendar sync installation. I'll look into and supply a micropatch patch if a solution is found. Thank you for the report my friend!
[Fire HD 8 and HD 10 Android Development] gpz1100:
How should the calendar sync work, in real time? That is app is open, I make a new entry on the pc @ calendar.google.com, should it pop up automatically? That's the behavior on the phone. Literally instantly.
[Fire HD 8 and HD 10 Android Development] RonV21:
Hello,

Furthermore I've been receiving this error when selecting the option to sync contacts and calendar (attached below). I tried adding these file locations to my environment variables PATH to no success. Any advice would be greatly appreciated thank you.
[Fire HD 8 and HD 10 Android Development] Datastream33:
Hmm, maybe try installing the one included in the first link over the top of the currently installed one and see if that works?

Don't forget to check the box for "Grant all requested permissions after install" in the Sideload Apps tool before sideloading.
[Fire HD 8 and HD 10 Android Development] Datastream33:
You may need to tap the dots at the upper right and tap Refresh. While it does indeed work, it isn't perfect...
[Fire HD 8 and HD 10 Android Development] Datastream33:
It seems Android 5 doesn't support the -g ADB flag. I'll have to remove the flag and push out a micropatch. I'm sorry for the inconvenience. I'll fix it ASAP!
[Fire HD 8 and HD 10 Android Development] gpz1100:
Manual refresh has always worked. I was hoping to see the same behavior as on an android phone where it updates nearly real time.

If I go to the home screen, wait a second or two, reopen calendar then it displays the new (or updated) event automatically. This isn't perfect, but good enough. I'd say consider this resolved.

Is there a similar sync apk for google voice?
[Fire HD 8 and HD 10 Android Development] Datastream33:
Oh, I see. Sorry to get your hopes up...

As for Google Voice I'm not sure. I think that notifications likely don't come through due to missing components for Firebase Cloud Messaging (FCM) or something to that effect. Not 100% sure but that would be my best guess.
[Fire HD 8 and HD 10 Android Development] Datastream33:
Managed to fix the issues. Micropatch will be deployed soon. Thank you guys for your patience. :D