yashsingh1/xdaforums huggingface dataset:
[Fire HD 8 and HD 10 Android Development] AlucardSX12:
Is anyone else unable to watch Netflix in HD on a Fire HD 10+ (11th Generation) running Fire Toolbox? I got this tablet in Mid 2021 and immediately installed the toolbox. The weird thing is, I could swear that it could play Netflix in HD back then. But this year, when I downloaded some movies to watch in my trusty hammock, I noticed the files were way too small. And sure enough, after checking under Playback specifications within the Netflix app, it claims under DRM that my device only supports Widevine L3, Version 14.0.0., and my maximum playback resolution is therefore SD. Except that according to DRM Info, I'm at L1, Version 14.0.0. Also, for some reason my system ID in Netflix is different than the one shown in DRM Info.

Both the Prime and Disney+ app have no trouble playing in 1080p. The Netflix app is up-to-date at v. 8.82.1 according to Fire Toolbox 32.1 When I first noticed the problem, I was at whatever version of Fire OS the tablet shipped with (I unfortunately forgot to write it down) However I have since updated to Fire OS 7.3.2.8 and the issue persists.

A friend of mine recently also got a Fire HD 10+, running stock Fire OS, and his Netflix app correctly recognizes that he's on Widevine L1 and can watch in HD. Moreover, I can log into my account on his tablet and also watch in full HD, so it doesn't appear that my account is flagged or anything. So the only difference appears to be that I'm using the Toolbox and he's not. So anyone got any idea what the issue is and how I might be able to fix it? 'Cause I'm fresh out of ideas.
[Fire HD 8 and HD 10 Android Development] uweee:
Hi there, using a Fire HD10 2021, since a few days the Amazon Music app is not working anymore!

"unknown error, try again later"

when I am trying to start playlists which are local on the tab it says "no internet connection"

So I tried to delete/uninstall Amazon Music app with Toolbox V32 AND enable it but no difference

I ve tried to disable with Fire Toolbox and install it with GooglePlay, not working!

Both result in a "blue" Amazon Music Icon but the newest App should be light blue?

What can I try to solve this issue?

Maybe installing a Amazon Music APK?

thanks in advance
[Fire HD 8 and HD 10 Android Development] Jumbo100:
Don't think it's a Fire Toolbox problem per se.

All Netflix subscriptions under the new "improved" plans support at least 1080p. Your Fire HD10 Plus is definitely Winevine L1 enabled.

First try standard Netflix trobleshooting: force-stop app, clear data cache, then restart app. Probably won't do anything but it's a starting point. Also check settings in your Netflix account to ensure that it is not data limited.

Netflix app works best when installed from Amazon AppStore; re- coded specifically to run in the Amazon ecosystem. However, Amazon may restrict some Netflix content to lower res streaming in favour of it's own Prime Video HD content. (Amazon's so unashamedly blatant!).

App installed from Play Store is deemed to be installed on an incompatible device and may not work properly. May be the source of your device ident problem.

App installed from Fire Toolbox is a WPA "hybrid" app based on Netflix web app and may be "bandwidth-throttled".

Do not install Netflix app from both AppStore and other sources; may cause "update clash".

#Edit

Downloaded 4K/UltraHD media content may not scale properly on playback of Fire tablets.
[Fire HD 8 and HD 10 Android Development] Jumbo100:
It sounds like the Amazon Music app is corrupted and/or outdated, but how to fix the problem depends on how your Fire HD10 is set up.

To begin troubleshooting, please advise of FireOS f/w version installed and whether OTA Updates are blocked and by which method.

Also if you can, please identify which Amazon Music app version is currently installed (look under Settings, Apps & Notifcations).
[Fire HD 8 and HD 10 Android Development] Rahul Gutal:
Hello All,

I have a Fire HD 8 and I AM unable to find any option to enabled the SHOW Mode. Could someone guide me how can i use the toolbox to enable this feature on my device.

Note i am located in India
[Fire HD 8 and HD 10 Android Development] AlucardSX12:
Damn, you were right, it seems I had the play store version of the app. I got the Amazon version, and I'm now back to Full HD. No idea how I missed something so simple. >_< Anyway, thanks for your help, much appreciated :)
[Fire HD 8 and HD 10 Android Development] Jumbo100:
See :

How to use the Amazon Fire tablet as an Echo Show

By using Show Mode on your Fire tablet, you can turn it into a smart home hub with full-fledged Alexa voice controls. Here's how to use it.

www.xda-developers.com

If you used fire Toolbox to do a "Standard Debloat", go back into Fire Toolbox and manually re-enable Alexa services.

However, note that in some Amazon marketing areas, such as Canada and Australia, Amazon has disabled Alexa services in Fire tablet f/w by default and cannot be enabled using Fire toolbox (or any other method). Depends on where your Fire tablet is registered. Not sure of the situation in India; check with Amazon customer service.
[Fire HD 8 and HD 10 Android Development] Jumbo100:
It's an easy fix, but it's not intuitive. A lot of FTB "first-timers" instictively run an FTB "Standard Debloat" and then try to recover native Amazon-branded apps from Play Store installs .. creates nothing but a world of frustrations. 🙃
[Fire HD 8 and HD 10 Android Development] uweee:
OK, the Fire HD10 Runs on 7.3.2.1 (2021)

OTA blocked by Firetool Box

Amazon Music 17.6.11(2019!)

Meanwhile I went top storage settings and cleared all possible Points,since then I have an offline Version of the music App:-(

Also Strange If I Open HTTPS:\\music.amazon.de in Chrome I get an Error!

If I open same with Firefox it works (and its maybe my workaround If the App doesnt work)

In Chrome on iPad it works too

Also clearing the History in chrome doesnt solve this browser issue
[Fire HD 8 and HD 10 Android Development] Jumbo100:
Good ... that clarifies your situation.

Since mid-2022 Amazon began updating it's native Amazon apps so that only apps updated by OTA work; outdated apps crash.

Obviously you don't want to OTA update (especially with/w 7.3.2.1), but you do need a more current version of app.

Fortunately (and most generously) @blaacksheep has archived some more recent versions of Amazon-branded apps that will work on your Fire tablet. Apps were recovered from an OTA updated Fire tablet.

Download and install affected apps under @blaacksheep's sig. (Thanks always @blaacksheep !). Also affected apps available from a more comprehensive list on @braveheartleo XDA thread.

Make sure to to uninstall Play Store versions (and any other sources ) first. Next clear the app data caches. Then install updated app.

This process should get you "back in business".
[Fire HD 8 and HD 10 Android Development] uweee:
Found the amazon APK but None of my browsers Chrome Opera Firefox can download it, ans other solution?
[Fire HD 8 and HD 10 Android Development] blaacksheep:
braveheartleo's list is much more comprehensive and current than mine. I really only wanted to get Shop Amazon and Prime Video working, but grabbed a couple kindle apps too. I suggest you find the most current version of the app you need from his list. :)
[Fire HD 8 and HD 10 Android Development] Jumbo100:
Looks like @blaacksheep didn't include Amazon Music in his archive.

Try @braveheartleo thread here:

https://xdaforums.com/t/fire-os-7-3-2-7-updated-apks-amazon-apps.4514785/

I'm reluctant to advise sideloading Amazon-branded apks from APK repositories (such as APKMirror) as they are often sourced from Google Play Store and have a Google "signature" and may be incompatible with FireOS.
[Fire HD 8 and HD 10 Android Development] uweee:
Yes, trying the other list in your signature but failed to Download. Will try tomorrow again, thanks to everybody for your patience!

Its Not too important, I can manage amazon Music with my Phone or by Browser!

Thanks god, amazon video still working
[Fire HD 8 and HD 10 Android Development] uweee:
Ended Up at braveheartloes links, but it seems that there ist a Problem with the files or I am to stupid😁
[Fire HD 8 and HD 10 Android Development] blaacksheep:
The only thing I can think of that might prohibit you from downloading the apps is you might have your browser(s) set to "block malicious content". Your browser is detecting the .apk files as potentially malicious, and refusing to download them. 🤷

Edit: if memory serves, braveheartleo uses Google Drive like I do. The first click takes you to a page that either scans the app or says it's too big to scan. You have to select "download anyway" to continue. There may be a second page you need to click through before the app downloads, so you might need to click a couple more times to get it.
[Fire HD 8 and HD 10 Android Development] uweee:
Exactly! But Download anyway shows no result, nothing happens

Disable Safe browsing but same behaviour
[Fire HD 8 and HD 10 Android Development] blaacksheep:
Try downloading it from your phone/desktop. (Whichever you didn't use to try before.)

If using a desktop, try right-clicking and choosing "save file as" option.
[Fire HD 8 and HD 10 Android Development] Lanthala:
Hello, I'm trying to install Fire Toolbox on Ubuntu 18.04.6 LTS. My python version is

Python 3.10.11 so I downloaded FTB_V3.0_Installer_Python-3.10.7z and changed permissions as directed by the readme.

When I run ./start_install.sh I get

[32136] Error loading Python lib '/tmp/_MEIi3vO49/libpython3.10.so.1.0': dlopen: /lib/x86_64-linux-gnu/libm.so.6: version `GLIBC_2.35

' not found (required by /tmp/_MEIi3vO49/libpython3.10.so.1.0)

Searching the forum suggests this is due to my python version being above 3.10; is this still a known installer bug? If I update my python to be 3.11.4 (most recent 3.11 version) will the 3.11-python version of Fire Toolbox work, or do I need to update to exactly 3.11?
[Fire HD 8 and HD 10 Android Development] blaacksheep:
Hi, and welcome to XDA!

I'm somewhat of a novice at Linux and I'm not really good at the command line, but I'll try and help.

The Linux port was written primarily for debian distros like Ubuntu and Mint. I'm running Mint 21.2 Victoria with the Cinnamon desktop (the latest version with the most common desktop). The Linux port has worked extremely well with this distro and any minor problems I've had were fixed immediately. Datastream33 is really good about fixing whatever needs fixing.

This distro has Python v3.10.12 installed so I used the 3.10 download. I'm looking at your python error message and trying to figure out exactly what it's complaining about. Maybe your python needs updating, but not to 3.11. You could try these commands in a terminal:

sudo apt update
sudo apt install python3

That should refresh your cache and update any parts of python that aren't up to date. It looks like python can't find a required component "/lib/x86_64-linux-gnu/libm.so.6: version `GLIBC_2.35".

If this doesn't succeed, report back and hopefully Datastream33 will see it and respond. I wish I was more familiar with Linux but I'm a rather recent convert to full-time Linux usage.🤓

Edit: I had a look at the Ubuntu page and I see the latest LTS release is 22.04.3 and you're running 18.04.6. It may be that you need to update your Ubuntu version to fully support the Linux port. You're kind of pushing the end of life on your release.

Edit2: Looking deeper into it, it may be that your glibc version is too old. The port requires glibc 2.35. You can find the version of glibc you're running with the following command in a terminal:

ldd --version

If it's not 2.35 then there's your problem. I don't think you can easily upgrade glibc version because all of your kernel modules depend on it being the same version they were built with. Once again, I think you need to update Ubuntu.
[Fire HD 8 and HD 10 Android Development] uweee:
DL over PC worked, then copy from PC to tablet

Disabled AmazonMusic with FireToolbox32

Installed APK, App starts v22.6.12 OTA

But now I am in "Offline Mode" without any connection

restart tablet, no effect

how can I punch in my credentials (if necessary)?

when I disable it via Toolbox and enable it again it shows also v22.16.12

is it possible/helpfull to restore the complete Amazon stuff?
[Fire HD 8 and HD 10 Android Development] blaacksheep:
I think you should just restore Amazon Appstore. Launch it and give your credentials. That should make all other Amazon apps work.

Edit: I know Shop Amazon works too.
[Fire HD 8 and HD 10 Android Development] uweee:
I ve restored "keep.amazon.appstore.debloat" successfully

after that alle Amazon apps are back, the FireLauncher was activated and FireToolbox send a notice that OTA is NOT disabled (could be disabled with one click, did that)

Alexa App starts for an initial setup

after that I ve startet Amazon Apps Store, no credentials needed

after that Ive startet AmazonMusic, still same problem, offline mode online, no setting founmd for switching to online or punch in my credentials.

edit: tried the amazon shopping app, first it starts, after a few seconds a popup shows up, "the amazon shopping app is noit supported on this device anymore" and switches to browser

edit2: Appuptae for Alexa available, download starts but installation not possible

I dont want to entertain you guys too much, I guess I can live without the amazon music app and use it with the firefox browser instead. Also I can manage it with my iphone

the main usecase on the Fire HD10 is to edit my playlists/music because its easier there then on the small screen of my iphone. I am using amazon music in the car(iphone) or via sonos app.

If there is an easy/fast way to restore the complete setup on my tablet I can try!
[Fire HD 8 and HD 10 Android Development] LordUnderling:
You have to upgrade to Ubuntu 22.04.3 LTS. No if, buts or maybes.

Here's Ubuntu's instructions for doing so:

https://ubuntu.com/tutorials/upgrading-ubuntu-desktop

Keep in mind that you want this LTS release. Anything more recent are considered to be interim releases.

I'm curious as to why glibc 2.35 is the required minimum version. You could also use MX Linux if this were changed to 2.31.
[Fire HD 8 and HD 10 Android Development] wish_:
Hi, I've got a fire max 11 with the fw 8.3.1.5 and used fire toolbox to turn off the OTA updates and it all worked fine for a month. As of today my apps sometimes would close down when I try and open them. I thought I might of installed something that broke the apps. Both google apps and amazon apps would open and then close. I've factory reseted the device and it wasn't connected to wifi so it wouldn't download the latest fw. Now when I use fire toolbox it will no longer disable OTA updates without using the workaround method. It displays the pop-up saying that I'm on a firmware later than 7.3.2.2 we'll have to use the fallback method. I didn't need to do this before. I can see in fire toolbox that I am still on fw 8.3.1.5. I thought 8.3.1.5 is the latest one that can still turn off OTA updates without the workaround. Can anybody help please?

Also, I have a backup that I took in fire toolbox before my apps was broken. Is it safe to use this backup, without it switching back on OTA updates?
[Fire HD 8 and HD 10 Android Development] Darknight-O-Terror:
Hello I'm having an issue when trying to install the linux version of fire toolbox when I execute the start_install.sh file in Konsole I get an error telling me it couldn't find my distros package manager im on stock debian 12 with kde plasma using kde-discover...

help on bypassing this error would be appreciated,
[Fire HD 8 and HD 10 Android Development] jonny.pl:
Hello,

i did not read all the new posts.

Is it now possible to change the launcher permanently?

So that i can delete the Amazon Fire Launcher and usw for exemple an other one?
[Fire HD 8 and HD 10 Android Development] blaacksheep:
Hi, and welcome to XDA!

This has been an ongoing problem with FireOS 8 and Google aps. Some of the apps have been "fixed" due to updates in Google Services, and some remain broken. I think the best you can do is to keep checking for updates to apps in the Playstore and hope that Google Services gets updated on your tablet.

FireOS 8 hasn't been fully accounted for in the coding of Toolbox so it may misbehave in some of it's functions on new tablets. In FireOS 7, disabling of OTA updates could be accomplished until v7.3.2.2 came out. Then OTA Updates became a protected system app. In FireOS 8, it was once again possible to disable OTA updates until v8.3.1.9 where it was again locked with protected system status.

You can still disable the OTA updates by using Manage Amazon Apps > Manual tab > Advanced. Allow Toolbox to read all your apps for a minute or so until the 2nd popup says it's finished. Under System Apps, click the boxes next to the following apps:

Forced OTA

System Updates

DeviceSoftwareOTA

System Updates (there are 2 apps with this name - check them both)

Click Disable Selected and check the report in the Console view. If all were successful, you're done. If any of them failed (especially the OTA apps), you'll need to either use a workaround or a firewall app like RethinkDNS to block further updates.

It's safe to use an older backup from the same device. If your firmware got incrementally updated since the backup, some settings may not "take". It won't hurt anything to try it though.

Good luck and keep us informed on your success or failure. 🤞
[Fire HD 8 and HD 10 Android Development] blaacksheep:
That depends on your firmware version. On FireOS 7 v7.3.2.1 or below it's possible. On FireOS 8 v8.3.1.5 or below it's also possible. Later versions will require workarounds to replace the launcher. :)
[Fire HD 8 and HD 10 Android Development] Eiion:
Do we have a somewhat up to date list of what we can do and can't do with Toolbox to newly bought tablets (HD 10 plus and max 11 in specific)?

We're currently have a very nice discount and a friend is considering to get her first tablet. But if e.g. Google services and play store aren't possible, that's a big issue. If custom launcher isn't possible, that's bad but might be doable. OTA impossible to be turned off would also mean fixing after each update and possible downgrade regarding "fixes"...

Hence me asking - if there'd be a list of things possible and impossible I could just check that.
[Fire HD 8 and HD 10 Android Development] Jumbo100:
A comprehensive FTB "go/no go" checklist , as you suggest, is probably not necessary. Just be aware that FTB mods will never make Fire tablets "real"/full Android; temper your expectations.

Fire Toolbox mods are available for all current models of Fire tablets and versions of FireOS , most notably:

- installing the Google Play Services infrastructure (Play Store)

- installing alternate launchers

- blocking OTA updates

- disabling (many) Amazon apps

- disabling lockscreen ads

- sideloading other Android apps.

However, the effectiveness and ease of making FTB mods depends on the specific firmware installed.

Some f/w versions make FTB mods simple and easy ; other f/w versions require "workarounds" which require much more user effort/attention and use more system resources.

Regardless of method, the successful end results of FTB mods should be functionally similar.

If a user carefully follows and understands the startup procedure/process per OP#1 , there should be no major problems.

"Mishaps" most likely occur from user error/misunderstanding/ignorance. Many FTB errors are fixable, but some FTB errors cannot be reverted.
[Fire HD 8 and HD 10 Android Development] wish_:
Excellent, thank you very much. I disabled those apps that you mentioned and now fire toolbox states that OTA updates is disabled in 'Modify System Settings". I did notice in Manage Amazon Apps > Manual tab > Advanced as well as 'Forced OTA' which I disabled there is 'Forced OTA.forced.ota' and 'Forced OTA.otter.oobe.forced.ota'. Should I disable those two also, or does it not matter? Many thanks
[Fire HD 8 and HD 10 Android Development] gdroid666:
which version of th etoolbox did you end up using?

did this work in v32 or did tou use v31?

I am in the same situation, eagerly awaiting an answer to your question about other items that might need to be disabled
[Fire HD 8 and HD 10 Android Development] blaacksheep:
Yes! Go ahead and disable (or attempt to) any app with "OTA" or "update" in the name. Those apps will likely get you an unexpected f/w update, or re-enable what you've disabled and allow updates again.

I'm glad you were successful and hope the other 2 apps disable too. (y)
[Fire HD 8 and HD 10 Android Development] blaacksheep:
You should probably use the latest version and micropatch available. And yes, disable those apps too. (y)
[Fire HD 8 and HD 10 Android Development] TarragonXD:
Sorry Senboston, but I have one question about your "DosBox for Windows Phone 8.1" project. Do you have this project? I want to try and test this app on my old phone.
[Fire HD 8 and HD 10 Android Development] Stepsie:
I had the same issue with my Fire Max 11 too, except mine is running 8.3.1.6. I factory reset it several times and added Google services both using FTB and by downloading individual files and each time it would work perfectly for just under a week, then numerous apps would start crashing - Amazon and Google ones. I never had any issue accessing the Play store and could always download apps without issue.

I thought I had a faulty device, so I did another factory reset and ran it 'stock' for two weeks and it has been rock solid. Today I side loaded 14 apps that I cannot get from the Amazon App Store, so I will see how that goes. Obviously it would not let me use any Google Apps as I do not have Google services installed, but I can do without YouTube, Drive and Photos etc.
[Fire HD 8 and HD 10 Android Development] gdroid666:
how can I update the micropatch version manually, because whenever I try to update the micropatch the updater keeps crashing
[Fire HD 8 and HD 10 Android Development] Jumbo100:
Sorry to be intrusive, but could you please reconfirm your FireOS f/w version?
[Fire HD 8 and HD 10 Android Development] Stepsie:
Yes of course, sorry it’s 8.3.1.9 apologies 😣

Build date is 6th June and was purchased 11th July. As far as I know it has not had a firmware update since I have had it, so it must have come with 8.3.1.9
[Fire HD 8 and HD 10 Android Development] jonny.pl:
It is a Fire Hd 10 plus.

In Fire OS

7.3.2.8

A few month ago, i think it was may, there were no possibility to delete the Fire Launcher and replace it with an other one.

There is no possibility to completly us an other system like normal Android?
[Fire HD 8 and HD 10 Android Development] blaacksheep:
Hmm. I can only offer guesses as to why it's crashing on you. It sounds like it's specific to your setup because it hasn't been reported before. You should still be able to access those settings from a previous version. I think the last micropatch had to do with either the Google Services files or it had to do with f/w version detection. Just use the latest version you have installed. (y)
[Fire HD 8 and HD 10 Android Development] blaacksheep:
In FireOS 7.3.2.2 and above, the launcher cannot be disabled and only bypassed with workarounds. There is no way to downgrade to an earlier f/w version (yet) so you would need to use the alternate methods to bypass the Fire Launcher. :confused:
[Fire HD 8 and HD 10 Android Development] gdroid666:
well this is a new tablet, my other one had google play installed and it was workinglast I checked but I still need to install play services and the play store on this one, will I be ok without the micropatch ?
[Fire HD 8 and HD 10 Android Development] blaacksheep:
Try it and find out! At worst it will fail, and at best it will work fine. :)