[Moto G5 Plus Questions & Answers] Confused74:
My first G5 Plus was stolen June last year (2018). Because it was uncertain if the insurance would pay and the G5 Plus was replaced by the bigger G5S Plus at that time, I decided to buy a second hand G5 Plus.

I didn’t knew than what I do know now. Anyway, things looked good, latest security update (June 2018)

I knew the Oreo update was coming, so I didn’t wonder I didn’t get a security update. But in November I saw Oreo was released in my country (the Netherlands), so I started worrying. I didn’t receive one on OTA reteu channel.

Some three weeks ago I contacted Motorola support and they told me they couldn’t help me because the warranty was void. So I started reading on XDA.

I want to stay on stock ROM for now, until Motorola stops security updates, so probably mid this year?

I wanted to flash fastboot to Oreo, but then I read about 0 IMEI, problems with persist etc.

I tried the Lenovo Motorola Smart Assistant but that one says unsupported device.

I don’t want to brick my phone and I don’t know the status or how to update my phone to stock Oreo and be able to receive OTA updates. From what I know and can see the bootloader is locked, but I don’t know what happened to the phone when it was rooted, flashed, which version etc.

Can you please help me? It’s really appreciated.

Here’s my ADB output:

C:\DATA\G5Plus\Minimal ADB and Fastboot>fastboot devices

XXXXXXX fastboot

C:\DATA\G5Plus\Minimal ADB and Fastboot>fastboot getvar all

(bootloader) slot-count: not found

(bootloader) slot-suffixes: not found

(bootloader) slot-suffixes: not found

(bootloader) version: 0.5

(bootloader) version-bootloader: moto-msm8953-C0.8C

(bootloader) product: potter

(bootloader) board: potter

(bootloader) secure: yes

(bootloader) hwrev: P3B

(bootloader) radio: 3

(bootloader) storage-type: emmc

(bootloader) emmc: 32GB SKHYNIX HBG4a2 RV=08 PV=A5 FV=00000000000000A5

(bootloader) ram: 3GB SKHYNIX LP3 DIE=8Gb M5=06 M6=04 M7=00 M8=5F

(bootloader) cpu: MSM8953

(bootloader) serialno: XXXXXXX

(bootloader) cid: 0x0032

(bootloader) channelid: 0x40

(bootloader) uid: 3B7E68F800000000000000000000

(bootloader) securestate: oem_locked

(bootloader) iswarrantyvoid: yes

(bootloader) max-download-size: 536870912

(bootloader) reason: Volume down key pressed

(bootloader) imei: IMEI number present XXXXXXXX

(bootloader) meid:

(bootloader) date: 07-06-2017

(bootloader) sku: XT1685

(bootloader) battid:

(bootloader) iccid:

(bootloader) cust_md5:

(bootloader) max-sparse-size: 268435456

(bootloader) current-time: "Thu Jun 25 21:41:19 UTC 1970"

(bootloader) ro.build.fingerprint[0]: motorola/potter_n/potter_n:7.0/NPN

(bootloader) ro.build.fingerprint[1]: S25.137-92-14/16:user/release-keys

(bootloader) poweroffalarm: 1

(bootloader) ro.build.version.full[0]: Blur_Version.25.331.16.potter.ret

(bootloader) ro.build.version.full[1]: ail.en.US

(bootloader) ro.build.version.qcom: LA.UM.5.6.r1-01900-89xx.0

(bootloader) version-baseband: M8953_37.46.07.47e POTTER_EMEADSDS_CUST

(bootloader) kernel.version[0]: Linux version 3.18.31-perf-gf055b2e-0010

(bootloader) kernel.version[1]: 7-g516eb24 (hudsoncm@ilclbld30) (gcc ver

(bootloader) kernel.version[2]: sion 4.9 20150123 (prerelease) (GCC) ) #

(bootloader) kernel.version[3]: 1 SMP PREEMPT Wed May 30 15:51:32 CDT 20

(bootloader) kernel.version[4]: 18

(bootloader) sbl1.git: git=MBM-NG-VC0.8C-0-g22013cf

(bootloader) rpm.git: git=202d600

(bootloader) tz.git: git=6c4172f-dirty

(bootloader) devcfg.git: git=6c4172f-dirty

(bootloader) keymaster.git: git=6c4172f-dirty

(bootloader) cmnlib.git: git=6c4172f-dirty

(bootloader) cmnlib64.git: git=6c4172f-dirty

(bootloader) prov.git: git=6c4172f-dirty

(bootloader) aboot.git: git=MBM-NG-VC0.8C-0-gcba6d5d

(bootloader) qe: qe 0/0

(bootloader) frp-state: protected (77)

(bootloader) ro.carrier: reteu

all: listed above

finished. total time: 0.437s

C:\DATA\G5Plus\Minimal ADB and Fastboot>