[Huawei P20 Pro Questions & Answers] StatikBlue:
I don't know about the reliability here. My IMEI is 308***** on Bell and still no update received.

Huawei Canada support told me...

"We widely appreciate you taking the time to contact us today and for showing interest in our products. We will be more than happy to assist you regarding the update for your Huawei P20 Pro device.

We are glad to inform you that the estimated time for the Android P update to be released, via HOTA (Huawei Over the Air) is around mid-to-late of January 2019.

Remember that the updates are released by regions (Europe, America and, Asia and Africa) and by batches as well. When an update is released, it takes some time, generally it can take 2-3 months for the update to reach all devices.

Moreover, you can also attempt the following steps:

Performing a wireless update (HOTA)

Prerequisites:

Ensure that your Phone is connected to the Internet before updating. Connect to a Wi-Fi network to avoid incurring data charges.

Ensure that your Phone has at least 20% battery power remaining.

Instructions:

Go to Settings> System> System update> Check for updates to check whether an update is available. If so, touch the new version to download the upload package. You will be automatically prompted to restart your Phone and install the update.

If your Phone indicates that you are using the latest system version, touch Settings> System> System update> Download latest full package to manually update your phone. Do not touch the power button or use your Phone during the update process. Wait for a few minutes until your Phone has finished updating and automatically restarts.

Some Phones do not feature the Download latest full package option.

If the issue persists, back up your data and take your device and Proof of Purchase to an authorized Huawei Customer Service Center for assistance.

Using eRecovery to restore your system

If your phone does not power on or frequently crashes, use eRecovery to restore your system.

Prerequisites:

Your phone must be connected to the Internet over Wi-Fi. For best results, connect to a home network.

Ensure that your Phone has at least 15% battery power remaining.

Instructions:

Power off your Phone and connect it to a computer with a USB cable. Hold down the volume-up and power buttons for 15 seconds to enter eRecovery mode.

Touch Download latest version and recovery on the eRecovery screen.

Touch Download and recovery on the downloads screen. Your Phone will automatically search for available Wi-Fi networks.

Select a Wi-Fi network and enter the password to connect.

Your Phone will automatically download the recovery package. Wait for a few minutes until the package has finished downloading.

Your Phone will automatically install the recovery package and restart.

If you are unable to restore your system, back up your data and take your device and proof of purchase to an authorized Huawei Customer Service Center for assistance.

Using HiSuite to perform an update

Prerequisites:

On your computer, download and install the latest version of HiSuite.

Ensure that your Phone has at least 20% battery power remaining.

Scenario 1: If your Phone boots normally, perform a system update.

Instructions:

Connect your Phone to the computer. Open HiSuite and click System update.

Your Phone will automatically restart and update to the latest system version.

Do not disconnect the USB cable, power off your Phone, or remove/insert a microSD card during the update process.Not all devices support microSD cards.

If you are unable to update your system, back up your data and take your device and proof of purchase to an authorized Huawei Customer Service Center for assistance.

Scenario 2: If your Phone does not boot properly, perform a system restore.

Instructions:

On your computer, download and install the latest version of HiSuite.

Connect your Phone to a computer using a USB cable. Power off your Phone, and then press and hold the power and volume down buttons until your Phone enters Fastboot mode.

Open HiSuite and click System repair> continue> Start repair.

Wait for your Phone to restore the system. The system will automatically revert to a predefined version; you cannot choose which version to restore.

Wait until your Phone restarts and loads the home screen. This may take a few minutes.

Do not disconnect the USB cable, power off your Phone, or remove/insert a microSD card when the system is being restored. If the system fails to restore, repeat the above steps.Not all devices support microSD cards.

We remain at your service and hope you find this information useful."

Starnge how they say mid to late January 2019 (2-3 months for full rollout) yet many have already received the Pie update via HOTA