[X 2014 Q&A, Help & Troubleshooting] Binhosilva:
Hi guys,

My Moto X2 (XT1097) not boot in normal mode (only in fast boot screen), i try flash stock rom with RSD Lite 6.2.4 with "XT1097_VICTARA_RETBR_6.0_MPES24.49-18-7_cid12_CFC.xml" but all times i get error...

Error info in fastboot sreen:

"Failed to validate system image"

"Fastboot Reason: Fail-through from normal boot mode"

if i try flash via "Moto Auto Flash Tool v7.1" i receive errors = (bootloader) Invalid signed image - (bootloader) Preflash validation failed - FAILED (remote failure)

Adicional Info:

1º Normal powerup, Recovery and Factory not work (if try acess return to fastboot menu and show "boot up failed")

2º I have unlock code in my e-mail (but i get error to try unlock via fastboot and device still lock)

3º In RSD Lite the device is detected (Fastboot Victara S) but "device propertis" all info is "N/A"

4º In RSD Lite after start flashing, the error show is "failed flashing process 6/27 flash boot "boot.img" -> Phone Returned FAIL."

Tecnical information:

Model: Moto X2 - XT1097

Device is Locked.

Status code: 0

Software Status: Official

Moto Auto Flash Tool v7.1 info:

Moto Auto Flasher / Root Script By Jamesjerss
________________________________________________________________________________

Connect in Fastboot Mode
(bootloader) version: 0.5
(bootloader) version-bootloader: 6100
(bootloader) product: victara
(bootloader) secure: yes
(bootloader) hwrev: 0x82BF
(bootloader) radio: 0x1
(bootloader) emmc: 32GB Samsung REV=07 PRV=0B TYPE=57
(bootloader) ram: 2048MB Samsung S8 SDRAM DIE=4Gb
(bootloader) cpu: MSM8974AC ES1.1
(bootloader) serialno: 0011988140
(bootloader) cid: 0xDEAD
(bootloader) channelid: 0xDEAD
(bootloader) uid: 0000000000000000000000000000
(bootloader) unlocked: Not supported
(bootloader) iswarrantyvoid: Not supported
(bootloader) mot_sst: 8
(bootloader) max-download-size: 536870912
(bootloader) reason: Fall-through from normal boot mode
(bootloader) imei: 353320064305837
(bootloader) meid:
(bootloader) date: 2015-06-12
(bootloader) sku: XT1097
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Thu Jun 28 4:41: 2 UTC 2018"
(bootloader) ro.build.fingerprint[0]: motorola/victara_retbr/victara:6.0
(bootloader) ro.build.fingerprint[1]: /MPES24.49-18-7/7:user/release-key
(bootloader) ro.build.fingerprint[2]: s
(bootloader) ro.build.version.full[0]: Blur_Version.24.221.7.victara_ret
(bootloader) ro.build.version.full[1]: br.retbr.en.BR
(bootloader) ro.build.version.qcom[0]: AU_LINUX_ANDROID_LNX.LA.3.5.1_RB1
(bootloader) ro.build.version.qcom[1]: .04.04.02.048.045
(bootloader) version-baseband[0]: MSM8974BP_42352121.25.09.24R VICTARA_S
(bootloader) version-baseband[1]: INGLELA_CUST
(bootloader) kernel.version[0]: Linux version 3.4.42-g0dad312 (hudsoncm@
(bootloader) kernel.version[1]: ilclbld71) (gcc version 4.8 (GCC) ) #1 S
(bootloader) kernel.version[2]: MP PREEMPT Thu Sep 1 10:44:51 CDT 2016
(bootloader) sdi.git: git=MBM-NG-V61.00-0-g582b967
(bootloader) sbl1.git: git=MBM-NG-V61.00-0-g5147b20
(bootloader) rpm.git: git=MBM-NG-V61.00-0-gc54d917
(bootloader) tz.git: git=MBM-NG-V61.00-0-gacbc999
(bootloader) aboot.git: git=MBM-NG-V61.00-0-g130760b
(bootloader) qe: qe 0/0
(bootloader) ro.carrier: retbr
all: listed above
Execution time is 1(s)

Done!

Press any key to go Home

If i try flash via "Moto Auto Flash Tool v7.1"

(bootloader) Flashing primary GPT image...
(bootloader) Flashing backup GPT image...
OKAY [ 0.093s]
finished. total time: 0.106s

FLASHING BOOT LOADER..
target max-sparse-size: 256MB
sending 'motoboot' (2022 KB)...
OKAY [ 0.086s]
writing 'motoboot'...
(bootloader) flashing sbl1 ...
(bootloader) flashing aboot ...
(bootloader) flashing tz ...
(bootloader) flashing sdi ...
(bootloader) flashing rpm ...
OKAY [ 0.341s]
finished. total time: 0.431s

FLASHING BOOTLOADER..
target max-sparse-size: 256MB
error: cannot load 'Firmware\bootloader.img': No error

FLASHING LOGO...
target max-sparse-size: 256MB
sending 'logo' (1454 KB)...
OKAY [ 0.075s]
writing 'logo'...
OKAY [ 0.045s]
finished. total time: 0.124s

FLASHING BOOT...
target max-sparse-size: 256MB
sending 'boot' (10200 KB)...
OKAY [ 0.366s]
writing 'boot'...
(bootloader) Preflash validation failed
FAILED (remote failure)
finished. total time: 0.385s

FLASHING RECOVERY...
target max-sparse-size: 256MB
sending 'recovery' (10280 KB)...
OKAY [ 0.369s]
writing 'recovery'...
(bootloader) Preflash validation failed
FAILED (remote failure)
finished. total time: 0.374s

FLASHING SYSTEM IMAGE IN MULTIPLE SECTIONS...
target max-sparse-size: 256MB
error: cannot load 'Firmware\system.img': No error

target max-sparse-size: 256MB
sending 'system' (257335 KB)...
OKAY [ 8.399s]
writing 'system'...
(bootloader) Invalid signed image
(bootloader) Preflash validation failed
FAILED (remote failure)
finished. total time: 8.442s
target max-sparse-size: 256MB
sending 'system' (256636 KB)...
OKAY [ 8.389s]
writing 'system'...
(bootloader) Invalid signed image
(bootloader) Preflash validation failed
FAILED (remote failure)
finished. total time: 8.427s
target max-sparse-size: 256MB
sending 'system' (256815 KB)...
OKAY [ 8.400s]
writing 'system'...
(bootloader) Invalid signed image
(bootloader) Preflash validation failed
FAILED (remote failure)
finished. total time: 8.436s
target max-sparse-size: 256MB
sending 'system' (260318 KB)...
OKAY [ 8.506s]
writing 'system'...
(bootloader) Invalid signed image
(bootloader) Preflash validation failed
FAILED (remote failure)
finished. total time: 8.541s
target max-sparse-size: 256MB
sending 'system' (260548 KB)...
OKAY [ 8.520s]
writing 'system'...
(bootloader) Invalid signed image
(bootloader) Preflash validation failed
FAILED (remote failure)
finished. total time: 8.552s
target max-sparse-size: 256MB
sending 'system' (249475 KB)...
OKAY [ 8.151s]
writing 'system'...
(bootloader) Invalid signed image
(bootloader) Preflash validation failed
FAILED (remote failure)
finished. total time: 8.188s
target max-sparse-size: 256MB
sending 'system' (256925 KB)...
OKAY [ 8.398s]
writing 'system'...
(bootloader) Invalid signed image
(bootloader) Preflash validation failed
FAILED (remote failure)
finished. total time: 8.432s
target max-sparse-size: 256MB
sending 'system' (257925 KB)...
OKAY [ 8.436s]
writing 'system'...
(bootloader) Invalid signed image
(bootloader) Preflash validation failed
FAILED (remote failure)
finished. total time: 8.469s

FLASHING MODEM...
target max-sparse-size: 256MB
sending 'modem' (63188 KB)...
OKAY [ 2.079s]
writing 'modem'...
OKAY [ 0.852s]
finished. total time: 3.177s
erasing 'modemst1'...
OKAY [ 0.009s]
finished. total time: 0.010s
erasing 'modemst2'...
OKAY [ 0.007s]
finished. total time: 0.009s
target max-sparse-size: 256MB
sending 'fsg' (871 KB)...
OKAY [ 0.052s]
writing 'fsg'...
OKAY [ 0.054s]
finished. total time: 0.110s

ERASING CACHE ......
erasing 'cache'...
OKAY [ 0.252s]
finished. total time: 0.254s

ERASING USERDATA...
erasing 'userdata'...
OKAY [ 1.463s]
finished. total time: 2.884s

Done!...Press any key to Go Menu There Press R to Reboot

Please, any help...

Sorry my english is rusty.