yashsingh1/xdaforums huggingface dataset:
[OnePlus 6T  Guides, News, & Discussion] dhoang:
Me too. Just contacted T-FORCE, hopefully they can unlock it for me. Wish me luck guys. Will report back shortly.
[OnePlus 6T  Guides, News, & Discussion] ozzmanj1:
So I got the same guy and he's offered to assist me with getting oem unlock. Will report back
[OnePlus 6T  Guides, News, & Discussion] dchurch85:
Any luck?
[OnePlus 6T  Guides, News, & Discussion] ozzmanj1:
No, he informed me I needed to have it for a minimum of 40 days and to have paid off the phone. I did state that someone commented online(did not say where) that he was able to unlock his device from him (kekoaCambra) Tmo rep and he told me he did as a one time, due to very specific and private circumstances. In the end he would not unlock my device for me. Not upset, I get it. I will just wait for the 40 days and the payoff to request it.

Off hand, if anyone is able to send me the APK for the Tmobile device unlock. I foolishly deleted mine and did not save it as an apk first. I may not be able to get my device unlocked at this time, but wold like to have it for future reference. Thank you in advance
[OnePlus 6T  Guides, News, & Discussion] dchurch85:
Wow I got lucky then
[OnePlus 6T  Guides, News, & Discussion] ozzmanj1:
If anyone is able to send me the APK for the Tmobile device unlock. I foolishly deleted mine and did not save it as an apk first. I would like to have it for future reference. Thank you in advance

---------- Post added at 01:37 AM ---------- Previous post was at 01:35 AM ----------

Wondering if you got lucky and was provided an unlock code for yours. Also did you reach out via twitter to unlock?
[OnePlus 6T  Guides, News, & Discussion] dhoang:
Done! My device is officially unlocked. Thank you for the info guys.

In case you guys are wondering, my device is not fully paid. I still owe $300.
[OnePlus 6T  Guides, News, & Discussion] ozzmanj1:
Did you get it unlocked via Twitter or some other means? Also, may I inquire who you chatted with?
[OnePlus 6T  Guides, News, & Discussion] dhoang:
Twitter. I was chatting with a rep named Gaby.
[OnePlus 6T  Guides, News, & Discussion] ozzmanj1:
Ah okay. Did you give a specific reason for the request? Like special circumstances or anything? Or did you just ask for an oem unlock request? Also, I am relatively new to twitter, and while I did delete the chat, wondering if I were to reach out to Gaby if they can see my request earlier tonight. Curious, my wife is from China and we are planning to head out there before the end of the year, wonder if, depending on when we fly out, if they would allow the unlock for that. I know that this would be a sim unlock, and not a oem unlock request, unless I am mistaken
[OnePlus 6T  Guides, News, & Discussion] NikoZBK:
I'd like to know this too. I'm on my second rep and they're telling me 40 days + payment
[OnePlus 6T  Guides, News, & Discussion] dhoang:
This is my conversation with the rep. Hope it helps.
[OnePlus 6T  Guides, News, & Discussion] ozzmanj1:
Thanks for sharing that. Now I just need to also get the Tmobile Device unlock apk re-installed (cannot find it anywhere online, I foolishly deleted it)
[OnePlus 6T  Guides, News, & Discussion] dhoang:
Sorry I cannot help you with that. My unlock app disappeared after the phone was unlocked.
[OnePlus 6T  Guides, News, & Discussion] ozzmanj1:
That's right it disappears. No worries I will make a new thread on the Q&A section. Glad to hear some users are getting lucky with unlock requests
[OnePlus 6T  Guides, News, & Discussion] magnumtripod:
how long before someone responded to you guys on twitter support?
[OnePlus 6T  Guides, News, & Discussion] ozzmanj1:
About 10 minutes for me. To be honest I am back on twitter now requesting if its possible to get the device unlock apk. Tmo rep is looking into it stating I should not be able to delete the app. I have not asked about oem unlock. I might ask her about it, but I am more interested in getting the apk. Its been about 15 mintues from my initial message to a reply.She did say they are "super slammed today"
[OnePlus 6T  Guides, News, & Discussion] magnumtripod:
ok cool, I'll wait a bit and hopefully get someone who will help. good luck getting that apk lol
[OnePlus 6T  Guides, News, & Discussion] ozzmanj1:
So oddly enough, the rep informed me that that Device unlock app is not suposed to be deletable (is that a word..lol) So she offered to whitelist my device (not sure if this is for sim unlock or bootloader. I told her I just needed the apk, but she informed me that she does not have a way to send me the apk.

Edit.... WHOOT!!!!! Got unlock code from Tmo!
[OnePlus 6T  Guides, News, & Discussion] magnumtripod:
I would think whitelist in this case is not a bad thing. I'm not sure how you would verify your unlock without the apk though

I got a guy named Jordan on chat. I gave him my write up asking him for the unlock. waiting for a reply. Wish me luck
[OnePlus 6T  Guides, News, & Discussion] ozzmanj1:
Crossing my fingers for you. I was just informed my unlock code would be emailed.
[OnePlus 6T  Guides, News, & Discussion] Addiso:
Damn I'm having no luck with these guys. Will try in the morning and of course delete the old dm's.
[OnePlus 6T  Guides, News, & Discussion] magnumtripod:
I have a feeling this guy wont be any help. I hope im wrong though. I told him T-mobile helped some other guys out and maybe he could help me as well. He told me he'll look into it, but he can't speak on other customers experiences or situations
[OnePlus 6T  Guides, News, & Discussion] ozzmanj1:
Any update? Just curious
[OnePlus 6T  Guides, News, & Discussion] magnumtripod:
30 minutes ago he asked me to verify and link my TMo account with twitter. I did that and he has yet to respond. I literally just texted back with "verified" hoping that maybe it'll pop up and he'll see the message and check it out

UPDATE: Do not get Jordan. He wont help either. He just quoted the 40 day /fully paid off phone stuff
[OnePlus 6T  Guides, News, & Discussion] dhoang:
Unlock bootloader code from OnePlus? I just requested my. How long ago did you request? Any luck with TMobile?
[OnePlus 6T  Guides, News, & Discussion] ozzmanj1:
Apologies, I will tweak my prior response. I got the unlock code, at which point I am going to OP to get a bootloader unlock code, apologies.
[OnePlus 6T  Guides, News, & Discussion] dhoang:
Oh ok...unlock code from fastboot. So that means your device is unlocked ?. I just sent OP the request. Hopefully they will get back to me soon with the token.
[OnePlus 6T  Guides, News, & Discussion] dchurch85:
I'm really hoping it doesn't take 1-2 weeks.
[OnePlus 6T  Guides, News, & Discussion] magnumtripod:
UPDATE #2

I messaged TMO support via chat on their website. I was able to chat with Alicesandra. She asked me if the device was paid off, to which I replied "We paid the remainder of the balance after the credit we received from giving TMo our old phones"

She asked for the IEMI and said it was good the phone was paid off lol

She asked for my email and then sent a text with a link to unlock instructions. I tried the unlock, but it said it failed. She said thats correct, it will go through when she submits the unlock code. She said she submitted an unlock request for processing and it should be processed within 72 hours. During that time I will get an email with instructions and a code for unlock. She even set up a follow up call in a couple days to make sure I receive the info and am able to unlock the phone.

Hopefully I get that info sooner than later
[OnePlus 6T  Guides, News, & Discussion] Addiso:
Currently with support on the chat through their website, already provided my imei. Hoping I can hear some good news!
[OnePlus 6T  Guides, News, & Discussion] magnumtripod:
Good luck man. It seems like others here were getting their unlocks processed instantly, so not sure what they are going to do for us during the next 72 hours. Curious to know how your chat goes. Keep us posted
[OnePlus 6T  Guides, News, & Discussion] nory82688:
Just to be clear, you guys are just messaging T-Mobile through DM, right? I DM'd a couple minutes ago on Twitter. Just waiting on a reply now.

Or should I tweet at them first, and have them start the DM?

This is the first time I've ever had to ask a network to allow me to unlock a bootloader lol wish me luck. And good luck to everyone else who is trying right now.
[OnePlus 6T  Guides, News, & Discussion] Addiso:
No dice, the rep hit me with the I must meet the requirements. Sheeesh.
[OnePlus 6T  Guides, News, & Discussion] nory82688:
I got the same canned response so far from the first rep. In trying through the T-Mobile app now, so we'll see what happens. I don't like how "hit or miss" this is. They should just unlock the device if someone actually has the know-how to ask.
[OnePlus 6T  Guides, News, & Discussion] djkinetic:
I'm trying via Twitter as well waiting for a reply

---------- Post added at 12:08 AM ---------- Previous post was at 12:06 AM ----------

I'm gonna try to get whitelisted and then try the app lol..but I'm trying ur reason of accidentally deleting the app
[OnePlus 6T  Guides, News, & Discussion] magnumtripod:
I got shot down the first time through Twitter, but didn't necessarily get a "No" through chat support on the official website.

I hope this plays out in my favor
[OnePlus 6T  Guides, News, & Discussion] KOLIOSIS:
If I were you guys, I'd just wait until Monday morning & call 611 for assistance. The weekend & /or after hrs. is not ideal to get to the actual T-Mobile customer support, the teams that are regionally dedicated to your area.

Also, IIRC, there is no SIM Unlock code to get for T-Mobile, the SIM Unlock is done remotely. You just open the Device Unlock & proceed as instructed, very simple.

https://support.t-mobile.com/docs/DOC-14011
[OnePlus 6T  Guides, News, & Discussion] nory82688:
I just got asked if I had plans to leave the country by the rep (through T-Mobile app) lol wtf?
[OnePlus 6T  Guides, News, & Discussion] djkinetic:
Least u got a reply I'm still waiting lol
[OnePlus 6T  Guides, News, & Discussion] magnumtripod:
They can unlock your phone temporarily so you can use a different SIM card during the time your be out of the country if you were traveling. Just make sure you get them to permanently unlock it

I think some guys were using that excuse to get theirs unlocked. You can try it. I might try it, seeing as how I might be going to Spain in December
[OnePlus 6T  Guides, News, & Discussion] nory82688:
Ok thanks for the heads up

---------- Post added at 05:23 AM ---------- Previous post was at 05:18 AM ----------

The rep sent me a text for the unlock, but she used the word temporary. I'm trying to get some clarification on this from her, but if it's temporary, does that mean I can't unlock the bootloader? Or do I just have to do it really fast ? Lol
[OnePlus 6T  Guides, News, & Discussion] ozzmanj1:
For the record I actually did delete the unlock device app. So my original question was legitimate and not a lie. I really was just trying to get the app. It just resulted in the outcome of the code, and nothing was asked about it being temporary. Just a unlock code
[OnePlus 6T  Guides, News, & Discussion] Addiso:
Has to be permanent unlock. Only way to get the oem unlock option to work.
[OnePlus 6T  Guides, News, & Discussion] djkinetic:
I know and I'm not trying to take the device somewhere else I legitimately want to unlock the device to help devs get to cracking.
[OnePlus 6T  Guides, News, & Discussion] ozzmanj1:
Okay, just want to clarify. But agreed on the whole dev part.
[OnePlus 6T  Guides, News, & Discussion] nory82688:
Ok, here's the whole conversation. Let me know what you guys think, because I'm not so confident she helped me at all lol
[OnePlus 6T  Guides, News, & Discussion] djkinetic:
U need a perm unlock. To enable oem
[OnePlus 6T  Guides, News, & Discussion] nory82688:
Ugh. Then what is she talking about?
[OnePlus 6T  Guides, News, & Discussion] KOLIOSIS:
Those responses sound canned to me, you're probably going to have to call & talk to someone on Monday.

The one giveaway is they gloss over the bootloader unlock when you mention the subject,that person has no idea of what you're talking about,all they're hearing is "unlock".....

They're telling you 72 hrs is just an easy way for them to end the conversation & let the normal weekday crew do the heavy lifting....
[OnePlus 6T  Guides, News, & Discussion] nory82688:
Ok, that makes sense. I'll try again during the week I guess.
[OnePlus 6T  Guides, News, & Discussion] djkinetic:
Yeah I'm just gonna call my team of experts and have them try to whitelist it.
[OnePlus 6T  Guides, News, & Discussion] nory82688:
Shot in the dark, but I just sent her one more message explaining that a temporary unlock would not suffice, and that I understand her reservations, but that I intend to stay put on T-Mobile with this specific device and future devices.

We'll see what happens. I'll probably just piss her off to the point where she's just like "f**k it! Permanent unlock for you. Goodbye!" Lol here's to hoping.

---------- Post added at 07:16 AM ---------- Previous post was at 07:06 AM ----------

* And of course the Rep changed, so I just called my new rep Karl , "Miss." I'm sure that'll help me haha
[OnePlus 6T  Guides, News, & Discussion] Addiso:
Finally got the unlock done through the Twitter help after going through 4 reps. He/She did explicitly state not to share this online. I will hold him/her up to that and will not state his/her name but it works device is fully unlocked, sent unlock token to oneplus now to wait!

Edit: I went with the accidentally uninstalled my unlock app and then stated I wanted to unlock and my unlock was provided.
[OnePlus 6T  Guides, News, & Discussion] ozzmanj1:
How long did it take for you to get your unlock code vis email? Been 4 hours for next and no email. Although they did state it could take 4-8 hours.
[OnePlus 6T  Guides, News, & Discussion] Addiso:
Didn't recieve one, I just rebooted my phone and my unlock code was gone, got a little toast notification stating unlock permanently. Went on oneplus sent all the info and now waiting on my unlock bin file.
[OnePlus 6T  Guides, News, & Discussion] hartleyshc:
I gave up after 3 reps. Tried the uninstalled unlock. Ended up telling me to take the phone into a store.
[OnePlus 6T  Guides, News, & Discussion] ozzmanj1:
I'd say try one more time, if you can. I just got my phone sim unlocked this morning and was able to get the orm unlock code sent to OnePlus for the bootloader unlock. I did tell them I deleted the unlock app by mistake. I also informed them that my wife (whose from China) we're heading out to China soon (April of next year but didn't tell then that). Got my sim unlocked once I told them was leaving the country. They did not ask for a date of when I was leaving. Now I'm just waiting on OnePlus to get my bootloader unlock code.

Screenshot of my phone
[OnePlus 6T  Guides, News, & Discussion] hartleyshc:
Yeah I did it again today. Same canned response, except they're sending an email for a temporary unlock instead.

Also one question. Have you paid off your device in full? That's what's giving me the run around. I'd happily pay it in full, but I'm waiting the two billing cycles cause I don't want to go through hell trying to make sure I'm getting my monthly payments.

Are there any reps that read this thread? I have T-Mobile admin creds, and VPN access as I'm a third party vendor that handles their IT. (If you work in a corporate retail store or in one of the corporate offices, you know what company I work for). I never handle any of this stuff since it's always done by the reps. But I wouldn't mind trying. Feel free to PM me.
[OnePlus 6T  Guides, News, & Discussion] ozzmanj1:
I have not paid it off at all. Traded in my old N6 for this phone. Have not made any immediate payments or anything due to the 40 days. In all the 4 reps I chatted with, none asked about paying it off or even metnioned it. I am wondering if it is because I told them I was leaving the country and need the phone unlocked for other networks outside the USA. The last rep was the one who stated they could assist me.
[OnePlus 6T  Guides, News, & Discussion] justibasa:
I had to make 1 more payment, but told them I was going out of the country for work helped. Awaiting unlock now.

Edit: permanent unlock is done. Will be sending for the bootloader token later this afternoon.
[OnePlus 6T  Guides, News, & Discussion] hartleyshc:
Yeah I was in a similar boat. Except they wouldn't accept my Nexus 6p. So I went and bought a cheap iPhone 6 on Craigslist. So I'm getting a $240 discount.

The last rep did the same thing until I mentioned going out of the country, and at that point they did the whole apply for the temporary unlock and I should get an email in 24 hours, blah blah blah. Which I'm actually already temporary unlocked. It was one of the first things I did when I got the phone on launch day to see if I could oem unlock.
[OnePlus 6T  Guides, News, & Discussion] ozzmanj1:
Can't recall where I read it, but as long as you can get your bootloader unlocked from OP before that temp is reverted, you will be good to go. They cannot undue it
[OnePlus 6T  Guides, News, & Discussion] clapper66:
Well I think I may have got my unlock we will see. I got told over the phone I would get a email within the next 24 hours. I stated on the phone I just want to bootloader unlock my device and not sim unlock it. The rep said we have got a lot of request for this phone to be unlocked and did it. At least I think they did lol. I will repot back later with the outcome.
[OnePlus 6T  Guides, News, & Discussion] ozzmanj1:
Just thought I would share this link for XDA, it details how to unlock the Tmo bootloader from the OnePlus unlock token.

https://www.xda-developers.com/oneplus-6t-unlock-bootloader-root/
[OnePlus 6T  Guides, News, & Discussion] Causical:
These are the responses I received, lol
[OnePlus 6T  Guides, News, & Discussion] Causical:
First response
[OnePlus 6T  Guides, News, & Discussion] Causical:
So let me get this straight. What exactly is TMobile providing you guys with who got successful assistance in being closer to unlocking your bootloader? Did they give you an unlock code to send to OnePlus? Did they just enable the OEM unlock option in developer options for you? Did they physically unlock the bootloader for you (not likely)?

Edit: Okay I think I know what the deal is... [MENTION=1512055]dchurch85[/MENTION] somehow got lucky and found a T-Mobile rep who agreed to SIM(carrier) unlock his device before his 40 day period and fully paid off... Correct me if I'm wrong, but getting the SIM(carrier) unlock actually enables the OEM option in developer settings right? So at that point when you went to the OnePlus site and they saw that TMobile allowed the carrier unlock and your OEM setting was checked that gave them the green light to provide you with your bootloader unlock token. Is this correct?

So basically for anyone wondering...If you don't get lucky with getting an early carrier unlock (which would signify your 40 days with T-Mobile) then you won't be verified for a bootloader unlock from OnePlus until your 40 days elapses and your EIP is paid in full.
[OnePlus 6T  Guides, News, & Discussion] dchurch85:
That's exactly what I did. Just tried it. Didn't have to explain. Once I was permanently unlocked, the unlock app disappeared and it allowed me to toggle OEM unlocking. I then booted to recovery and got my unlock code and submitted for my token code. Now I'm just waiting.

All I asked was if I could get assistance with OEM unlocking my 6t. Didn't go into details or anything. All he asked for was my IMEI and email. He submitted to override the unlock requirements. I then permanently unlocked in the app.
[OnePlus 6T  Guides, News, & Discussion] clapper66:
After taking your email and asking for your imei how long did it take before you were unlocked? I was asked for the same thing on the phone and have been waiting about 2 hours now.
[OnePlus 6T  Guides, News, & Discussion] dchurch85:
I did it via twitter. I tweeted [MENTION=259357]Tmobile[/MENTION]help. Guy sent me a DM from there. Entire process took 10-15 minutes.
[OnePlus 6T  Guides, News, & Discussion] ozzmanj1:
I did the same via Twitter,. TMobile help,. Took about 6 hours and I was able to use the unlock app and it unlocked , sim unlocked, my phone. I then was able to toggle oem unlock and USB fastboot commands to get my unlock code which is what I sent to OnePlus with my imeiin hopes of getting a bootloader unlock code. Now I'm just waiting. I did let TMobile know that I needed the sim unlock as I'll be leaving the country soon. Be advised it took me 4 TMobile reps before the 4th one would help me.
[OnePlus 6T  Guides, News, & Discussion] clapper66:
Alright that has me more excited/hopeful lol

I tried Twitter last night and was told nope by some Alex guy. Then this morning I decided to try chatting with TMobile through there app and got told "we can make an exception for me" but also said they wanted me to have my phone on my plan for 2 months and then they could unlock it without buying it outright.

A couple hours later I decided to my self screw this let's call in. I was going to ask the rep if I paid the full $580 if they would just unlock it for me. My plan if denied was going to be me arguing with the rep that I was just going to return my phone and buy it directly from oneplus. Also if they denied me I was thinking let's use TMobile "Uncarrier" advertising against them here. I was going to say TMobile is seen as the uncarrier because what they do is sell you service and don't care what phone you use as long as you have a good experience on there network. On top of that I was going to argue that I have owned a pixel xl and 2 XL that Google allowed me to unlock the bootloader while I financed them.

Also if the rep said anything about the $50 restocking fees I would have mentioned how the oneplus model has dual sims and that's easily worth $50 even if I never use it lol.

Either way when I called I make sure I was clear as day I wanted the bootloader unlocked but don't want/need the sim unlocked. The rep said something about other requesting the same thing and then asked for my imei and email.

I truly wonder if TMobile knew what it was getting into when decided to carry the oneplus 6t
[OnePlus 6T  Guides, News, & Discussion] ozzmanj1:
Yeah. I forget to mention, I also reminded the 4th tmo rep that I have been faithful customer for years and no intention of ever leaving. That in addition to telling them I was leaving county did it. Not saying it will work with all tmo reps. Again I did this entire ordeal 4 times . Now I just wish OnePlus boooader unlock file would arrive in my inbox. Lol.
[OnePlus 6T  Guides, News, & Discussion] Causical:
I actually asked verbatim what you posted in your tweet from your screenshot, However the TMobile rep jumped straight to basically "no we don't have anything to do with bootloader unlocking".... Which she was right, they don't (but I didn't realize until later that the carrier unlock needs to happen before the OEM unlock is selectable in dev options)...So I kind of screwed up when she came back and was like "okay just so we're on the right page you're talking about the bootloader unlock which refers to allowing 'administrative privileges' on the phone and NOT the SIM unlock option, which allows the phone to be used with different carriers?"...I said yes that's correct, just pertaining to the bootloader.... That's where I think I lost her, an employee is generally only going to go within the scope of their duties. So realistically you're kind of wanting to ask about the OEM unlock, but you're really wanting a SIM unlock from them.