yashsingh1/xdaforums huggingface dataset:
[OnePlus 6T  Guides, News, & Discussion] damir831:
Below is my transcript (adjusted to take out name/phone number)

ME

Hello, I am trying to unlock the bootloader on my oneplus 6t so that it's carrier unlocked

when I bought the phone from tmobile I thought that it would be the same as buying it directly from Oneplus

that was my incentive for getting this phone

can you tell me if this can be done, or do I need to return it and buy directly from Oneplus

TMOBILE

Hey (my name), that is a great question. I can definitely understand wanting to get information on the unlock from the phone. Give me just a few moments to look into the matter.

ME

I'd hate to have to return the device and re-purchase from oneplus again

i have 9 lines on the account and obviously am not leaving tmobile (just added 2 more lines last week)

I just like having the ability to have my bootloader unlocked, which is the main getting for getting this phone

TMOBILE

Which phone number is the phone associated with?

ME

(sent my phone number)

TMOBILE

I do see that you have many lines on the account my friend. I have made the phone eligible. You should have an unlock app on the phone that you can use to unlock it. Go ahead and try it out.
[OnePlus 6T  Guides, News, & Discussion] j0hnee:
How long after your contact did you receive your unlock? I was told an email would be sent and now I'm just waiting. They did ask for my imei and email..
[OnePlus 6T  Guides, News, & Discussion] Saythis:
It was about an hour. They requested my IMEI and my email then came back and said to try unlocking it.
[OnePlus 6T  Guides, News, & Discussion] Krunk_Kracker:
Mine unlocked minutes after talking to them. I never did receive an email.
[OnePlus 6T  Guides, News, & Discussion] ozzmanj1:
Mine took a couple hours, then I tried the unlock app for permanent, and it worked. Rebooted my phone and I was good to toggle OEM unlock in dev settings. This was late saturday night

Was told I would get an email, never did
[OnePlus 6T  Guides, News, & Discussion] j0hnee:
I appreciate all the feedback.. I spoke to someone last night who said they would make it happen but nothing yet.. The phone call was more successful than the contacts through Twitter and customer service messaging.. I'll just keep tapping that unlock button..
[OnePlus 6T  Guides, News, & Discussion] Handala48:
Just to confirm, the unlock code from fastboot is the two lines of code I get in the terminal concatenated together?
[OnePlus 6T  Guides, News, & Discussion] Krunk_Kracker:
Yes.
[OnePlus 6T  Guides, News, & Discussion] nory82688:
Correct. That's one big code. Just make sure there are no spaces.
[OnePlus 6T  Guides, News, & Discussion] siloner:
Quick update, I checked my app and got a temporary unlock. Im gonna need the full unlock for the bootloader correct?

Update #2: contacted them again and got the full onlock. Thanks for the help guys!
[OnePlus 6T  Guides, News, & Discussion] j0hnee:
Nice, if I may ask. What did you say in order for them to unlock it permanently?
[OnePlus 6T  Guides, News, & Discussion] nory82688:
Lol the "never settle" quote was hilarious. Glad it worked out.
[OnePlus 6T  Guides, News, & Discussion] j0hnee:
Very nice.. I haven't received an email yet but it's only been 12 hours.. I may have to use that never settle line,lol..
[OnePlus 6T  Guides, News, & Discussion] siloner:
Try the temporary unlock on the app. If it works, they didn't do the permanent unlock
[OnePlus 6T  Guides, News, & Discussion] j0hnee:
I already had the temp unlock prior to last night's call..
[OnePlus 6T  Guides, News, & Discussion] siloner:
I suggest you message them back and ask for the permanent unlock. Just a side note, I owe full amount lol
[OnePlus 6T  Guides, News, & Discussion] TJSteveMX:
I was able to unlock my sim card by just saying the true lol. It was really fast actually.
[OnePlus 6T  Guides, News, & Discussion] hartleyshc:
Temporary unlock just works. You don't need to contact support at all to use that function.
[OnePlus 6T  Guides, News, & Discussion] siloner:
Oh well,. Got fully unlocked already lol
[OnePlus 6T  Guides, News, & Discussion] clapper66:
I called in on 11/4 and got lied to by a rep who said they would unlock my device and only gave me a temp unlock. i got an email yesterday about the unlock and tried to ask customer care what was up and the rep said it must have been "miss communication" and told me the unlock policy 40 day crap.

Anyways i deiced to try again tonight and hopefully got told it would be unlocked. hopefully didn't get lied to again, only time will tell lol. Anyways when i called this time I explained my concern was over the security patches. I explained the rep that my T-Mobile version only has the September security patch and the updates directly from oneplus have the security patch for November. i used that to say I do not feel safe using the phone with a old security patch because i use my phone for everything and my biggest worry is my banking account and credit card account being on my phone. Also i thew in that i came from a google pixel and got security updates every month. Then i went on to say i would like to flash the stock oneplus software because i know it will get updated right away like the google pixels, and explained that wasn't possible because the locked bootloader. Before even asking for a sim unlock i explained i know the whole process of 40 days and paid off, but instead of just asking for it unlocked i specifically asked if there was anyway to just install the stock oneplus firmware without unlocking the phone.
[OnePlus 6T  Guides, News, & Discussion] shusuke028:
FINALLY got mine unlocked after 5 days, and 11 different reps of trying. I swear I thought I was going to be put on some watch list for harassment or have my line terminated or something. I was never TOO abrasive or rude, but I definitely got firm and showed some frustration with some of the people. The guy felt really bad, but he understood where I was coming from. I was just honest and he was able to help me out. Time to request the bootloader unlock code!
[OnePlus 6T  Guides, News, & Discussion] j0hnee:
Well, I took your advice and called in just to confirm and apparently the whole email pitch is just a way meet you half way but not a guarantee. The rep was super cool but still leaned on the whole 40 day thing.. Back the drawing board..
[OnePlus 6T  Guides, News, & Discussion] djkinetic:
While I didn't get an unlock, the rep I spoke to, talked to his supervisor and he agreed to unlock the device on the 20th day of the device being on my account..im 5 days in so only 2 wks left and I can call in or whatever to get the unlock done...which gives Oneplus time to get the tokens out, so while it wasn't a straight away unlock, ill take the 20 days, no biggie...so if you guys can't them to budge on unlocking, maybe u can get them to shorten the wait period..I did have to make one EIP payment tho to seal the deal.
[OnePlus 6T  Guides, News, & Discussion] Free4ever2:
I've been shot down five times via twitter and Tmobile app, its always the same 40 day wait period, payoff, etc. I've been with Tmobile for over 12 years and autopay over $200 every month, so even if you're a long time customer, you will most likely get denied. To those who got in the first try got really lucky.
[OnePlus 6T  Guides, News, & Discussion] j0hnee:
the rep I spoke to basically told me the same thing..I'm still going to try Twitter again but I'm not going to get my expectations too high..
[OnePlus 6T  Guides, News, & Discussion] NikoZBK:
I would recommend creating a new Twitter account so that they're not looking at your previous dm messages. You can verify your T-Mobile account to multiple Twitter accounts (at least two) . I had no luck on my main Twitter account but had success with the second
[OnePlus 6T  Guides, News, & Discussion] DougDuLa:
I just tried and was unlocked on my first attempt using T-Mobile help on Twitter. I used what other people said and mentioned having T-Mobile for almost 20 years and it worked for me. Took about 30 minutes in total. Now I'm waiting on OnePlus.
[OnePlus 6T  Guides, News, & Discussion] jkeith1:
Well congrats. They noted my account for me attempting several times, they refuse to. Guess I'm out.
[OnePlus 6T  Guides, News, & Discussion] mac208x:
I used the same Twitter account for the 2 days I was talking to them, I never changed what I need it for just added some extra stuff here and there. 11 people later it got unlocked. Most never even referred to the old text or conversation. There is just so much they aren't going to read it all.

Keep trying man, they note but it just takes one person to not pay attention like today an abundance of messages the lady could scroll thru she had no clue what I needed, for what etc and she just unlocked it in less then 5 messages.
[OnePlus 6T  Guides, News, & Discussion] jkeith1:
Twitter for you as well?
[OnePlus 6T  Guides, News, & Discussion] mac208x:
Yep tried calling 611 and online chat nope only Twitter worked
[OnePlus 6T  Guides, News, & Discussion] jkeith1:
They called me out on Twitter and said they saw where the previous rep told me they can't without it being paid off and 40nl day blah blah.
[OnePlus 6T  Guides, News, & Discussion] mac208x:
They did the same to me. I just kept going at it with them and didn't back down that I need the unlock for my travels
[OnePlus 6T  Guides, News, & Discussion] ruovr21mr:
I have a T-mobile phone from work. Bought Oneplus 6T from T-mobile with the $300 trade-in credit on my personal account. Received it yesterday. I simply put in my work phone sim and request permanent unlock from the T-mobile app and it went through without any issue. Rebooted phone and put in my personal sim and it is still unlocked. I am waiting a few days before unlocking the bootloader. I am also waiting to see if I can but a dual-sim tray so I can flash standard OP6 ROM and enable the 2nd sim.
[OnePlus 6T  Guides, News, & Discussion] Free4ever2:
So I decided to take a break after I got denied for the 7th time. But I tried clicking the permanently unlock button on the Unlock and it went through. Looks like one of the reps I kept bothering got tired of me asking over and over again.
[OnePlus 6T  Guides, News, & Discussion] siloner:
Quick question, how do I get the unlock code to send to 1+? It never popped up for me when I got the unlock from TMO
[OnePlus 6T  Guides, News, & Discussion] Saythis:
Reboot to fastboot and type fastboot oem get_unlock_code
[OnePlus 6T  Guides, News, & Discussion] siloner:
On PC?

Damn, I haven't done this since my nexus 4 lol...

I'll have to install platform tools again lol
[OnePlus 6T  Guides, News, & Discussion] djkinetic:
Yup terminal command in fastboot..it's essentially how htc provided unlocks..the thing about htc tho was it was instant and automated... something tells me that oneplus system isn't quite setup yet or they're doing the generation of tokens manually..the issue is contacting one plus support yields no help as most of the reps have no clue whats goin on with the TMO variant.
[OnePlus 6T  Guides, News, & Discussion] SourPower:
Please let me know if it would work, I have seen a post about someone claiming the hardware is there, just needing to confirm with the unlock and proper software it can work lol...
[OnePlus 6T  Guides, News, & Discussion] watchnj:
I didn't even request an unlock code, all I did was start the unlocked app few hours after I got my phone and it allowed me to unlock it
[OnePlus 6T  Guides, News, & Discussion] ledvedder:
My 6T arrives today. I'm hoping the rep will provide the unlock solution.
[OnePlus 6T  Guides, News, & Discussion] jkeith1:
Good luck, I've surrendered
[OnePlus 6T  Guides, News, & Discussion] j0hnee:
I was thinking the same thing. I've given up also.. Ill try again after the 14 day grace is over and in the mean time I'll keep up with the progress the devs make.. Even without root this phone blows my galaxy 7 out the water.. I'm not salty about waiting..
[OnePlus 6T  Guides, News, & Discussion] jkeith1:
I like it better than the note 8 I had. I despise rounded edges
[OnePlus 6T  Guides, News, & Discussion] ledvedder:
I just got my OEM unlock!
[OnePlus 6T  Guides, News, & Discussion] Saythis:
You mean you got them to request an unlock, not actually do it quite yet
[OnePlus 6T  Guides, News, & Discussion] ledvedder:
Oh. He asked for my IMEI and email address. I guess that's just for him to put in a request?
[OnePlus 6T  Guides, News, & Discussion] Saythis:
Yeah, I'd keep trying until you get a rep that'll whitelist your IMEI immediately. The request will likely last until the end of your 14 day grace period if it's paid off or 40 days if it isn't paid off.
[OnePlus 6T  Guides, News, & Discussion] shusuke028:
I'd actually suggest trying the permanent unlock in the unlock app anyway. I've seen reports of people being told they had to wait 72 hours for an email, when in actuality, they could just unlock immediately.
[OnePlus 6T  Guides, News, & Discussion] mang0:
I just got the rep tell me to wait for the email as well, and I tried the app to no avail. I'll wait a few hours and try again!
[OnePlus 6T  Guides, News, & Discussion] ledvedder:
Yep, I tried that but it's not working yet.

---------- Post added at 08:06 AM ---------- Previous post was at 07:36 AM ----------

I just DM'd T-Mobile help on Twitter. The woman I spoke with suggested that I "utilize a 3rd party with unlocking my phone"?
[OnePlus 6T  Guides, News, & Discussion] SourPower:
For me they told to do the temp unlock and I did that first but then saw its only valid for a month. I made up something as other in regards to traveling for longer periods of time and they asked that I link my Twitter to my tmo account, which I didn't care to. After doing that they told me I can go ahead and do a permanent unlock. First try, within about hour of my first message. I also referenced that a lot of people reported being able to do so. IDK if it matters that I am on a family plan of 6 and we have 3 other devices we are paying off (two s9+ and two 6t) only requested unlock for my device.
[OnePlus 6T  Guides, News, & Discussion] ledvedder:
Yep, she asked me to leave no my account to Twitter also. So I did.
[OnePlus 6T  Guides, News, & Discussion] shusuke028:
Gotcha. Well good luck :). Keep trying because it took me 11 different people until someone finally knew what I was talking about and was willing to do it.
[OnePlus 6T  Guides, News, & Discussion] ozzmanj1:
Sorry to thread hijack, I know this has been mentioned in one of the threads here. I am hoping to get my unlock.bin file in the next day or two. At the moment I know there is no yet a official or stable TWRP. I know we can boot twrp fo op6 to flash magisk and whatnot. What I would like to do for the time being is obtain root with and flash some of the magisk mods. How safe would it be to do that? And, once I have root, would I need to freeze or rename a updater app/apk to prevent the phone from auto updating the firmware if one should become available? To be clear, I am on a Tmo varient. So in short I would like to know if:

1. Okay to flash magisk, after nbooting op6 twrp

2. How safe is it to have root at the moment, etc. running into any issues w/o

nandroid backup

3. Since no stable twrp for 6t yet, is it possible to use OP6 twrp for nandroid

backups?

Again, for the moment I would simply like root for Titanium Backup, substratem, cerberus, etc. My gut tells me no nandroid backups at the moment given we do not have a true twrp yet for 6T. Again I know these have been asked before and that there is a thread on here where the guy states and shows how he got root, I just want to know how stable it is at the moment. I'd hate to have root and have a glitch or something and no way to restore. If I have to wait a while before I have twrp, then I will simply wait, which I am okay with.

Thank you in advance
[OnePlus 6T  Guides, News, & Discussion] hartleyshc:
Just wait on all the backup stuff. The issues are with decryption.

I'm pretty sure we actually already are using a 6 TWRP, at least a modded version of it.

Right now you don't flash TWRP at all. You simply boot to it. So you're not actually overwriting the stock recovery. Think of having to have your phone connected to your PC every time you want to use TWRP. At least until we get a proper version.

Magisk and mods should be safe. I'd stay away from any mods that could potentially soft brick the phone. I don't use the modules too often, so I don't know how easy they are to remove/disable, especially from within TWRP.

I came from Nexus devices where everything I needed was baked into a Rom, or came as a simple flashable zip. So Magisk was only used for just root access, root hide, and passing SafetyNet.

The biggest issue I see is that we don't have any factory images. So right now it's impossible to just reflash the stock ROM and start fresh. So be careful doing anything.
[OnePlus 6T  Guides, News, & Discussion] ozzmanj1:
Thanks for clarifying. I too came from a Nexu device (Nexus 6). I knew that we need to boot only twrp. This is what had to be done on my old Xperia PLAY way back in the 2011-2013 era. So that is not an issue. The only magisk mods I would be doing is, Youtube vanced and themes from substratem, mostly. Perhaps I will just root and use Titanium backup for the moment and leave it at that. Thank you again for clarifying.
[OnePlus 6T  Guides, News, & Discussion] justibasa:
I should have mine in the next day or so also, but besides unlocking the bootloader I'm not attempting anything else until I know it's safe.
[OnePlus 6T  Guides, News, & Discussion] djkinetic:
Once a few of us get our tokens we can pull the stock partitions and it should be easy to recover from fastboot till we get a fully working TWRP for ROMs
[OnePlus 6T  Guides, News, & Discussion] hartleyshc:
Oh without a doubt, but people are already getting their tokens. And a big increase over the weekend. I am just saying this for safety reasons so people just don't jump right in the second they unlock the bootloader.
[OnePlus 6T  Guides, News, & Discussion] ozzmanj1:
I'm happy with just root for the time being. But I'll wait until things settle down in a bit. TWRP for sure is a priority. I will just be patient
[OnePlus 6T  Guides, News, & Discussion] ledvedder:
Ok, I'm unlocked! Now to figure out what's next.
[OnePlus 6T  Guides, News, & Discussion] ledvedder:
Ok, it's been a while since I've done this. How do I get my unlock code to send to OnePlus?
[OnePlus 6T  Guides, News, & Discussion] justibasa:
Details are in opening post. Click on step 4.
[OnePlus 6T  Guides, News, & Discussion] koreyg:
Talked to someone on T-mobile chat for a straight hour and they checked with their supervisor and everything and said they tried everything, but they could not bypass the system and the 40 days of use/paid of device restrictions.

Not sure if T-mobile tightened up their system or if they are just yanking my chain. They said they would be willing to issue a temp unlock, but that would not guarantee an unlock of the bootloader.

They sent me a message that said "here's what I can do, I will escalate your request and see if there's anything we can do to have your phone unlocked, and I will give you an update on Sunday, how does that sound?"

Hoping for the best! Please pray to the T-mobile Gods for me.
[OnePlus 6T  Guides, News, & Discussion] jim262:
All you have to is to contact TMO, tell them you travel abroad for business and they will unlock your sim. You then need to contact OnePlus for the u lock.bin file to unlock the bootloader. TMO does not unlock the bootloader. Once you get the bootloader unlocked, you can flash anything. The TMO is exactly the same as the model sold by OnePlus. I would suggest you read the other posts on this site as the process has been well documented.
[OnePlus 6T  Guides, News, & Discussion] koreyg:
I told them I travel and they said they can issue a temporary unlock. I mentioned multiple times I want to unlock for the bootloader.

If I get it temporarily unlocked and then contact OnePlus for the unlock.bin , will this permanently unlock the bootloader? Or does the phone have to be fully unlocked?
[OnePlus 6T  Guides, News, & Discussion] jim262:
Just keep trying. Everytime you call, you will get a different oerson, plus you can also access the via chat and Twitter. Third time was the charm for me.
[OnePlus 6T  Guides, News, & Discussion] Th3Bill:
Temp doesn't allow you to enable Oem Unlocking, so you can't proceed with the steps required to unlock bootloader
[OnePlus 6T  Guides, News, & Discussion] mang0:
If they offer you a temp unlock, I would accept. Some people have had luck with permanent unlocking their phone on the app after reps issued a temp unlock. If it doesn't work... just keep trying!
[OnePlus 6T  Guides, News, & Discussion] canemaxx:
It all depends on the situation for example I just switched to TMobile on December 1st, sent a PM to TMobile help on twitter. I told the rep I do a lot of traveling and dabble in development , I asked for a permanent unlock and the rep simply said they usually don't do that but they would make an exception as long as I made 2 EIP payments and 2 months of service. Paid and was SIM unlocked less than 2 min later via the app. Keep trying and you will get someone who will do it. My brother went the Twitter route as well but had to speak with 11 different reps finally got one who unlocked it without a payment he started service with T-Mobile same time I did
[OnePlus 6T  Guides, News, & Discussion] Coderedpl:
Waiting until Sunday as that will hit 40 days since having phone. Hoping that helps get a rep lenient enough
[OnePlus 6T  Guides, News, & Discussion] tech_head:
Nope not entirely.

I have a Sprint Essential PH-1. You could only flash the modemst with a specific firmware version that did not lock them down.

Any other firmware version left the modemst locked for flashing.

So they can lock anything down they like.

They can lock a partition and require anything flashed be signed.

They can release updates but you will not be able to convert the T-Mobile version to an international version unless they make a mistake.
[OnePlus 6T  Guides, News, & Discussion] NikoZBK:
Unfortunately the rep just cited the t-mobile unlock requirements: 40 days on network and paid in full. Did you just ask them for a bootloader unlock?
[OnePlus 6T  Guides, News, & Discussion] coolmaster121:
The phone is still Sprint as stated in the bootloader screen, but software is not Sprint after flashing the non Sprint image from the essential website. I'm hoping that it would be possible to do the same with op6t
[OnePlus 6T  Guides, News, & Discussion] Yaotl:
Same here.
[OnePlus 6T  Guides, News, & Discussion] dchurch85:
I said I wanted oem unlock to unlock the bootloader. Didn't want to use it on another carrier. That is all I said and he did it no problem.
[OnePlus 6T  Guides, News, & Discussion] tech_head:
With the Essential there wasn't a block to flash unbranded firmware on a Sprint variant once the BL was unlocked.

There is really only one firmware version.If you don't have a Sprint SIM in the phone some things don't run at boot.

For the 6T they have explicitly said you cannot flash the unbranded firmware on a T-Mobile version; even with an unlocked BL.

They block the flashing because the international version supports dual SIM.
[OnePlus 6T  Guides, News, & Discussion] clapper66:
Is your device completely paid off in full? I really want to get the bootloader unlocked without having to pay it off fully.
[OnePlus 6T  Guides, News, & Discussion] dchurch85:
It isn't. Still owe full amount.
[OnePlus 6T  Guides, News, & Discussion] clapper66:
I tried and had no luck. This is what happened. :(
[OnePlus 6T  Guides, News, & Discussion] dchurch85:
Here is my chat
[OnePlus 6T  Guides, News, & Discussion] NikoZBK:
I need to find a way to speak to Kekoa ?
[OnePlus 6T  Guides, News, & Discussion] dchurch85:
Delete your tweet and DM and try again?
[OnePlus 6T  Guides, News, & Discussion] clapper66:
If anything don't get alex like I did! Lol
[OnePlus 6T  Guides, News, & Discussion] ozzmanj1:
Well I sent a message to TMobile help on Twitter,. Hopefully I get someone cool to help.
[OnePlus 6T  Guides, News, & Discussion] Albinoman:
Support chat was quite helpful!