yashsingh1/xdaforums huggingface dataset:
[Huawei Mate 20 Pro Guides, News, & Discussion] bnsuki:
Amen to that. Mine is LG too, was really hoping for the BOE screen too. I used the OLED Tools app to test for screen uniformity and for the most part, it's good. Can't see any non-uniform areas unless it's pitch black. Then I could see a very very slight bit near the top area and only in 1 color for some reason. I'm actually hoping this screen craps out sooner so I can get it replaced, but chances are the first batch of phones to Canada are all LG screens, so maybe I'd get a worse replacement.

Getting a glass screen protector from amazon that's supposedly full-adhesive today. Will report back if it's any good.

Oh yeah, also I got my watch with the shipment when they mailed me the phone. I'm with Koodo though, but Koodo/Telus should be the same, unless Telus was understocked, or too many pre-orders to fill.
[Huawei Mate 20 Pro Guides, News, & Discussion] robinsde:
October 30 at 1850. Both the order and the shipping confirmation only show the phone but the watch was definitely in the box

---------- Post added at 03:15 PM ---------- Previous post was at 03:13 PM ----------

The full glass protectors are apparently hit or miss with the fingerprint sensor. I have one from Amazon. I didn't try it yet. It also wraps around the edge of the screen so I'm not sure if it would work well with the included case

I still don't seem to have any screen bleed.
[Huawei Mate 20 Pro Guides, News, & Discussion] mrnovanova:
Thanks man. I would avoid glass if I were you. It took 3 years for us to get a decent tempered glass screen protector for curved screens IE Dome glass. I just went for the good il clearplex at best buy. When and if they make a dome glass screen protector for the Mate 20 pro.
[Huawei Mate 20 Pro Guides, News, & Discussion] beammer335d:
I've installed a screen protector, (9H) butfor now it's just one that sits flat on the surface, the edges are exposed and finger print sensor works
[Huawei Mate 20 Pro Guides, News, & Discussion] Krizid:
just got mine yesterday Richmond BC. LG panel. after 1 day, I do notice the green screen but only at 0% brightness in a really dark room. Really like the phone debating if I should keep it. If it doesn't get worse.
[Huawei Mate 20 Pro Guides, News, & Discussion] leo72793:
oh hell! seriously? youd think Canada wouldve gotten newer batches! This actually angries up my blood
[Huawei Mate 20 Pro Guides, News, & Discussion] bnsuki:
What model is yours? Also LYA-L0C? I am worried I just don't see anything yet. But sure enough mine is also an LG panel batch 51, which users have reported problems for.
[Huawei Mate 20 Pro Guides, News, & Discussion] beammer335d:
Just after 2 days use, the top of mine is starting to show green, nothing along the slides
[Huawei Mate 20 Pro Guides, News, & Discussion] bnsuki:
I just did a test in super low light with OLED tools and tried it in the grey and green tones and see some really bad uniformity. Think I see a bit of green on the lower right hand side but not sure if it's just the the glare from the screen. The glowing edges I definitely saw when in pitch black.
[Huawei Mate 20 Pro Guides, News, & Discussion] hectik572:
Have had mine for 2 days now. Ran oled tests as well as low light tests, no green is visible on my device so far. Also a LG screen batch 51 but i doubt it has anything to do with the batch number as I witnessed the number change after i updated to EMUI 9.0.0.127.
[Huawei Mate 20 Pro Guides, News, & Discussion] leo72793:
the 51 o nthe display number means driver NOT batch. Sadly, the rest of the world still has the issue. im hoping the canadian ones dont.
[Huawei Mate 20 Pro Guides, News, & Discussion] Krizid:
Same Model LYA-L0C, i'm going to return/exchange for Pixel 3. The green tint started showing up more during night use in my room. Can't stand it. But the features on this phone is excellent. especially the camera. Love the Aperture mode, Super Macro shots. I just wished the Canadian batch didn't have this issue.
[Huawei Mate 20 Pro Guides, News, & Discussion] nikooe:
Unfortunately I have an LG screen as well. Using the OLED Tools the grey looks so uneven and not uniform at all. It's like 50 shades of grey. And a halo of really light green on the sides with light bleed on top and bottom. I'm just pissed that even after all these reports of issues with LG and the later release date in Canada we still got the crap LG screen.

To top it off, my screen had 3 long scratches on the left side of the screen out of the box which is visible under bright light.
[Huawei Mate 20 Pro Guides, News, & Discussion] jmags:
Does anyone have the 'lock screen magazine' feature? I don't seem to have it...version 9.0.0.127
[Huawei Mate 20 Pro Guides, News, & Discussion] nikooe:
Go to the THEMES app. On top left corner click on the CUSTOMIZE icon. Then choose LOCK SCREEN STYLE. You can disable or enable MAGAZINE UNLOCK from here.
[Huawei Mate 20 Pro Guides, News, & Discussion] jmags:
I have this checked off, but it still shows the same photo every time.
[Huawei Mate 20 Pro Guides, News, & Discussion] SAM0070:
How many green screens?

Of the Canadian models, how many people have good screens?

Has it been less common here to have bad ones?

Mine hasn't shown up yet.. and I worried it will end up just going back as defective as soon as it gets here... :(
[Huawei Mate 20 Pro Guides, News, & Discussion] gabtoof:
Day 3 and so far so good. Love the phone. Blown away by battery life so far.
[Huawei Mate 20 Pro Guides, News, & Discussion] mrnovanova:
Day 4 and still loving that gorgeous display.
[Huawei Mate 20 Pro Guides, News, & Discussion] nikooe:
Any Canadian Mate 20 pros with the BOE screen or have they all been LG so far?
[Huawei Mate 20 Pro Guides, News, & Discussion] bnsuki:
Wanting to know the same thing mate. My lg screen is fine except at less than 5% brightness, where I get a bit of light bleed on the sides. Seeing if it gets worse or stays like this. I'd most likely keep it if it stays this way. Screen is still amazing.
[Huawei Mate 20 Pro Guides, News, & Discussion] beammer335d:
Here is mine ......LG screen also, only had it for 3 days. Only have been charging it with an Anker 18w
[Huawei Mate 20 Pro Guides, News, & Discussion] bnsuki:
Wow. Is your wallpaper that green color or that's just a result of it going hulk
[Huawei Mate 20 Pro Guides, News, & Discussion] beammer335d:
No this is my actual wallpaper
[Huawei Mate 20 Pro Guides, News, & Discussion] bnsuki:
Just do your wallpaper to test. Mine glows green around the edges at 0% brightness but nowhere near what yours showed.

What do you plan to do? Ask for exchange? I'm going to visit Koodo sometime to ask if I could get like exchanged
[Huawei Mate 20 Pro Guides, News, & Discussion] beammer335d:
I'm going to get a refund , go back to my Sony XZP ,until this mess is sorted out
[Huawei Mate 20 Pro Guides, News, & Discussion] Negan:
I have no clue how or where to even check. Mine seems just fine though.
[Huawei Mate 20 Pro Guides, News, & Discussion] beammer335d:
Mines a LG
[Huawei Mate 20 Pro Guides, News, & Discussion] bnsuki:
It's really only if you put it to less than 15% brightness with dark-grey wallpapers that you'll be able to notice a slight grey hue around the edges of the display. You have to be in a fully dark room in order to see this at all, which is why I wonder if I should even bother getting it replaced. I just worry that it'll get worse as seen for some people.

In order to check if you have an LG or BOE screen, you'll need to download the app called 'Device Info HW' from play store. I wonder if I would have noticed this problem if I didn't hear about it from reddit/XDA. Ignorance can be bliss. :(
[Huawei Mate 20 Pro Guides, News, & Discussion] Terrestes:
I have an LG screen, and the green glow started day 4. Too bad otherwise this phone has been amazing.

Pre-ordered through Rogers.
[Huawei Mate 20 Pro Guides, News, & Discussion] QAM:
Hola

So I take it that you returned yours and did not ask for a replacement?

What about the rest of you folks who are getting the green hue on low brightness in a dark environment? Are you going to ask for a replacement or simply cancel altogether? :confused:

I can go pick this baby up but now I am super obsessed about how to deal with this issue (if I get it)... talk about screen lottery man. Makes you appreciate the hardware quality that Samsung produces.
[Huawei Mate 20 Pro Guides, News, & Discussion] Terrestes:
I am in the process of exchanging it and hopefully getting a BOE screen.
[Huawei Mate 20 Pro Guides, News, & Discussion] leo72793:
you and i both man. Im fighting clove.co.uk. I would not recommend anyone go there
[Huawei Mate 20 Pro Guides, News, & Discussion] bnsuki:
Are you getting it exchanged through your phone provider or through huawei directly?
[Huawei Mate 20 Pro Guides, News, & Discussion] Negan:
Yeah screw that. I'm not going to bother with any of that. Love your last sentence! Just gonna enjoy the phone. I'm so happy with it. I'm trying to actually enjoy it for a bit before I start tinkering hard. It's really nice for a change to really just enjoy a phone and use it for all the cool things it can do. I haven't been able to do that for a few years! All I've done the past few years is constantly tinker making themes so I'm very much enjoying a mini break to play with a new UI which I really like. Idk why everyone seems to bash emui. I think it's great and very clean.
[Huawei Mate 20 Pro Guides, News, & Discussion] mrnovanova:
I don't like the whole iOS wannabe part of it along with all the app duplication. That being said I knew what I was getting into before the fact so you won't catch me complaining about that. Still no issues with the screen on my end either. Still loving it. Now hurry up and start theming **** already. I'm getting restless here. ??
[Huawei Mate 20 Pro Guides, News, & Discussion] Terrestes:
Through Rogers.
[Huawei Mate 20 Pro Guides, News, & Discussion] QAM:
Hola

You imported your phone from the UK even though you it is available in Canada? May I ask why and I thought Clove was supposed to be really good with returns and stuff. Very sad that you have to fight them on this...
[Huawei Mate 20 Pro Guides, News, & Discussion] leo72793:
no no no i am in the usa. They wanted me to pay return shipping, which is $100 USD... which i should NOT have to do if its a defect. if it was simply oh i dont like it then FINE. makes sense. I work retail so i knew what i had to do. Simply put, everything to me buying was great. 2-3 emails daily when i had questions, but as i requested RMA, they instantly went GHOST. one email per 2-3 days, and literally wouldnt reply til COB their time which is noon here. I finally had the force them to either cover it ( which is only 24 usd for them. ) or i would file a full on paypal claim for original price + shipping AND the cost of shipping if i was foprced to pay $100. gave them til Noon USA EST, which is 5pm there, and at 11:58am my time i got it. I told them had they handled this in advance, i wouldve just gotten a replacement. but nope. i will not recommend them to anyone.
[Huawei Mate 20 Pro Guides, News, & Discussion] Pr20:
Hi guys,

Quick question. Do you guys have wifi calling?

I wonder if you do, would that work with t-mobile or AT&T wifi calling in USA.

Thanks for replies.
[Huawei Mate 20 Pro Guides, News, & Discussion] robinsde:
Well it's now official I'm getting a green glow in the bottom right side of my screen. Most noticeable on gray but now becoming visible on other colours. I think I will be heading to Telus soon. It's actually all the way down the right side when I do a screen uniformity test...@#$&@ so much for that
[Huawei Mate 20 Pro Guides, News, & Discussion] QAM:
Hola

Bloody hell!!! Sorry to hear that. Please let us know how Telus treat this.
[Huawei Mate 20 Pro Guides, News, & Discussion] robinsde:
It's getting worse as we speak. It's visible on the home screen even. The XDA web page glows green on the right side. I will definitely be taking it in for repair. I've been using it heavily so I'm well over the limit to return it so will have to see how the repair goes. It's affecting the top too now. It's super annoying for such an expensive phone.
[Huawei Mate 20 Pro Guides, News, & Discussion] leo72793:
No. Don't repair. Replace.
[Huawei Mate 20 Pro Guides, News, & Discussion] robinsde:
Huge pain. To replace apparently I have to wait for them to send a box, mail the phone back, wait for them to get it back and then wait for a replacement. In the meantime I have no phone...

Because I bought online vs in store
[Huawei Mate 20 Pro Guides, News, & Discussion] leo72793:
join the club. just use your previous phone til then, or a cheap burner. Do not settle for repairing a literally brand new device.
[Huawei Mate 20 Pro Guides, News, & Discussion] s-f-r-j:
Wow, any statement from Huawei Canada about this? I tried to Google it, but couldn't find anything.
[Huawei Mate 20 Pro Guides, News, & Discussion] mrnovanova:
Yes. With Telus.
[Huawei Mate 20 Pro Guides, News, & Discussion] robinsde:
Good news: Telus doesn't require me to send the original back first. They will send me a new one with a return mailer and I have an additional 30 days.

Bad news: they have none in stock but apparently hold back some for replacement. Could not say if any were available though

Unknown news: will the replacement be any better??

---------- Post added at 06:10 PM ---------- Previous post was at 06:08 PM ----------

Not at this time. I have emailed them but expect the standard boilerplate response about if it's defective contact the service provider for repair or replacement
[Huawei Mate 20 Pro Guides, News, & Discussion] leo72793:
Probably unless you get a BOE screen. No telling until you get one. If they do, they better soon. It seems very very few boe have issues and 90+% LG have issues
[Huawei Mate 20 Pro Guides, News, & Discussion] Pr20:
Is it possible to buy the Canadian version LYA-LOC and use it in USA? I'm thinking about it for the wifi calling to see if it would work here.
[Huawei Mate 20 Pro Guides, News, & Discussion] kaibosh99:
Uh, since some people don't seem to be aware of it, you don't use a black screen to check for green tint. These are AMOLED screens, so black is a pixel that isn't even turned on. You have to show a dark gray background AND have the brightness cranked down. Also, the issue takes a minimum of three days to manifest.

I'm on Telus and just got mine with the watch today. It is a Canadian specific model so I really doubt we will see a custom root. I haven't checked but I'm sure I will have an LG screen, and I will be keeping a close eye on it because I will be damned if I put up with a crappy screen for a monster phone like this.

The only thing I can say for now is that given the 'diligence' of the fingerprint setup, the actual usage so far feels like a joke.
[Huawei Mate 20 Pro Guides, News, & Discussion] factplay:
Does this phone have an option of single-tap wake-up?

I suppose to activate and use the fingerprint sensor, one needs to wake the display first, and for that I don't like to press a button. Is it possible to just single-tap on the screen and wake it up?
[Huawei Mate 20 Pro Guides, News, & Discussion] robinsde:
You can set it to wake up on being lifted up

---------- Post added at 10:27 AM ---------- Previous post was at 10:25 AM ----------

Don't worry.. Eventually it will show up on any screen! Still waiting on Telus to mail a replacement.. They weren't even able to confirm there were any...
[Huawei Mate 20 Pro Guides, News, & Discussion] kaibosh99:
There is still a chance some of us may luck out, but don't worry I am buckled up for possibly a very rough ride. 'Luckily' it seems that the problem isn't subtle, the question is how will Telus handle it? If a 2nd phone exhibits the same symptoms, I will demand to speak with someone up the ladder, and flat out ask them if they are going to ensure a non LG screen or what. Yes, it may mean waiting months. It is either that, or return it for... I guess an S9+, it can't be unlocked either unless you want to spring big lettuce for a gray market SnapDragon.

I want THIS phone. Could this screen fiasco turn into an ugly circus? Yes, which is why I will keep my 1st gen OPO as my daily. Funny enough, it is almost 5 years old and with a good clean rom is still slick as hell. The *only* reason I am getting a new phone is that my poor Chinese OPO is having more and more issues handshaking through shoddy net service (which is otherwise full LTE, just spotty in coverage). Dear God I have raw flashed dozens of radio firmware on that poor thing...

I digress, still haven't even tested the overall service of this Beast.
[Huawei Mate 20 Pro Guides, News, & Discussion] Negan:
I'm gonna switch topics in here from the past 10 pages of screen issues. I highly recommend using systemui tuner to clean up the status bar if you'd rather more room for notifications. For me I wanted to get rid of the alarm, Bluetooth and NFC icons because I don't need them persistently there. A reboot was required for them to take affect but now I'm happier with a cleaner look.

And on a side note I'm working on a theme but given I'm new to Huawei this will take me longer. Ive got the system partially inverted but still lots to do! Unfortunately there are zero these to my knowledge that fully work on emui 9 to tide me over so I gotta keep working and try to make something happen!
[Huawei Mate 20 Pro Guides, News, & Discussion] kaibosh99:
Because I booted the phone up just once without a sim card, it absolutely refused to install a firmware update once I did have the sim card in. It would download the 400+ Meg file and then fail with a 'checksum error'. Luckily there were just enough little hints here and there to give me the idea to do a full factory reset - this time with the sim card in the phone. The update downloaded and worked - I am on .127 now. Sigh.
[Huawei Mate 20 Pro Guides, News, & Discussion] mrnovanova:
How did you use for the system ui tuner? Is it native or a play store app.
[Huawei Mate 20 Pro Guides, News, & Discussion] Negan:
Play store. Free. Requires some ADB permission as well but it's only needed one time
[Huawei Mate 20 Pro Guides, News, & Discussion] singh_digvijay:
So, i pre-ordered my Twilight Mate 20 pro on 25th october from Koodo and recieved it on 9th November and unfortunately my unit suffers from the green screen issue and its getting worse everyday. Koodo is sending a replacement device though. I checked which screen the unit has using the HW info app and its indeed LG

The best thing is i called Huawei Customer Service about the issue and the rep told me the green screen issue is because of how the phone is made and its an "intentional effect" that they added lol.

P.s. tried adding a picture through the xda app, but its says "bad request".
[Huawei Mate 20 Pro Guides, News, & Discussion] robinsde:
Fyi Telus reporting a 2-3 week backorder for replacement devices
[Huawei Mate 20 Pro Guides, News, & Discussion] mrnovanova:
Thanks. It worked. Any idea how to remove the provider name in the top left corner. Can that do it also?
[Huawei Mate 20 Pro Guides, News, & Discussion] Negan:
You should be able to do that from the stock settings app under display\more display
[Huawei Mate 20 Pro Guides, News, & Discussion] robinsde:
It's in the regular settings. I was able to do it. I stumbled upon it. It's under display settings. More display settings. Display carrier name (on or off)
[Huawei Mate 20 Pro Guides, News, & Discussion] mrnovanova:
Thanks man.
[Huawei Mate 20 Pro Guides, News, & Discussion] Negan:
Any of you guys have issues with the screen recorder app that comes built in? Mine just seems to record a black screen not matter what! It records sound but nothing on the screen!
[Huawei Mate 20 Pro Guides, News, & Discussion] mrnovanova:
Just tested and mine works as intended.
[Huawei Mate 20 Pro Guides, News, & Discussion] Negan:
Weird. Wonder what I did!

Edit: reboot seems to have fixed it.
[Huawei Mate 20 Pro Guides, News, & Discussion] Duce43:
Got the phone yesterday, wow it's quick! Battery looks incredible. I tried to get rid of the icons in the notification bar with no success, ill try again tonight. I have an LG screen so I will watch this closely.
[Huawei Mate 20 Pro Guides, News, & Discussion] beammer335d:
Great battery life
[Huawei Mate 20 Pro Guides, News, & Discussion] bnsuki:
For those who need a screen protector in Canada. Highly recommend the Alinsea 3D tempered glass (UV light and separate glue method). It's full adhesive and fingerprint works with it.

https://www.amazon.ca/dp/B07K3YZ2SN/ref=cm_sw_r_cp_apa_i_rvK7BbXJJDZ9V

Only drawback is that the default clear case that comes with the phone may cause the side of the screen protector to be lifted up. So yeah don't work well with the default clear case.
[Huawei Mate 20 Pro Guides, News, & Discussion] gabtoof:
Any suggestions on a compatible case?
[Huawei Mate 20 Pro Guides, News, & Discussion] beammer335d:
I got this one for mine
[Huawei Mate 20 Pro Guides, News, & Discussion] gharris040604:
Just got my mate from ebay USA and it has a Boe screen
[Huawei Mate 20 Pro Guides, News, & Discussion] Bamboo-Toolkit:
How do you know that this is a Canadian-specific hardware version of the Mate 20 Pro?
[Huawei Mate 20 Pro Guides, News, & Discussion] leony74:
Hi how do u know it's a BOE Screen, which model did u buy and how much was it.
[Huawei Mate 20 Pro Guides, News, & Discussion] kaibosh99:
Because it is a model LYA-L0C, which I believe is the 'North American' model... And of course the phone is essentially banned from carriers in the U.S.
[Huawei Mate 20 Pro Guides, News, & Discussion] Bamboo-Toolkit:
Good point... and considering that we are such a micro-market, I don't see Huawei having a lot of incentive to provide speedy updates to this phone. :confused:
[Huawei Mate 20 Pro Guides, News, & Discussion] gharris040604:
There is an app that checks the hardware and screen maker in the market, purchased from eBay for 900.
[Huawei Mate 20 Pro Guides, News, & Discussion] leony74:
I would appreciate name of the app plz and which model did u buy
[Huawei Mate 20 Pro Guides, News, & Discussion] kaibosh99:
There are only two variants of firmware from Huawei, and then Telus tinkers with it for our OTA. Since they have nearly zero bloatware and the voice over wifi is already 'done', I think we will see fairly prompt updates. It is very little work for Telus to keep up to date. In other cases such as Samsung it is Samsung who are horribly lazy when it comes to Android or exploit patches.

I still hold out a faint hope for a bootloader unlock, one that possibly works for any 'english variant'. Custom ROMs are probably not going to happen when we have unique triple lense cameras and such, but I want root on general principle. Not holding my breath, but oddball workaround hacks like the S9 Exynos still happen now and then. Sadly without source code for drivers root won't get us much, but as a good example the hardcore factory reset proof Cerebus oodies are priceless.

---------- Post added at 08:48 PM ---------- Previous post was at 08:44 PM ----------

'Device Info HD' is the app, look for LG or BO under the 'display' on the primary tab. Also grab 'OLED Tools' just to use the screen uniformity test at various brightness steps to monitor potential green tint spread.
[Huawei Mate 20 Pro Guides, News, & Discussion] gharris040604:
Lya-l29
[Huawei Mate 20 Pro Guides, News, & Discussion] Duce43:
Do you think I can disable the "HD" Icon in the notification bar?
[Huawei Mate 20 Pro Guides, News, & Discussion] gabtoof:
Apparently you can... You need to turn off voice over LTE in the settings.

I'm living with it on and with the signal strength bars and with eye icon (for that adaptive screen finally like functionality). Everything else has been disabled.

Has anyone found a way to remove the signal strength bars?

Attached is my mostly clean status bar. Looks much more barren in the screenshot, no notch represented lol.