[Fire TV General] jpc0480:
Not really sure how to title this and apologies for the long post...

I live in Amsterdam, Netherlands and have 3 echo's + 2 fireTV sticks. My Amazon account is tied to my old address in the US and I haven't wanted to change it because for some stupid reason Amazon limits functionality to their products based on location. So I leave it to the US so that I can have most all of Alexa's capabilities at home in NL.

The motivating factor behind purchasing fire tv was for the app NFL Gamepass since I have a subscription and casting to Chromecast has been garbage since the past 2 years.

When I unpacked the first one and set everything up I noticed that there was Alexa support (cool) to open apps etc. Then I started searching and could not find the NFL Game Pass app because my Amazon account was setup for US. So I switched my address to NL so that I could download the app. This totally screwed everything up. My echo's all disowned me and my household and the fire stick took a huge dump on the account and half the stuff stopped working including content for my location in the EU. I was getting all kinds of user account errors. So I reset the stick back to default while keeping my NL address. Now everything loads up fine, can watch Prime content for NL etc. BUT - NO ALEXA SUPPORT!!!! WTF? My Alexa app sees the firestick and they are linked together (I even unlinked and re-linked), Alexa still says she doesn't see any devices blah blah blah... GRR - Still WTF

So now I switch my address back to USA - Which is fine since I already have the NFL Game Pass app. I am afraid of resetting the Fire stick to defaults as I really only bought this for NFL Game Pass and don't want to lose this app, but the addition to Alexa + Netflix and Prime support was a very nice bonus. However, I cannot use Alexa now... She says she is having trouble communicating with Fire stick. Before changing my address she was working fine, launching Netflix etc. Maybe anyone has any pointers on this without losing NFL Game Pass.

Also this whole "household" unlinking stuff is total garbage. So in the process of changing to my Dutch address, Amazon kicks my daughter off her echo in her bedroom and my wife's account out. Funny thing is that this happens around 1AM Sunday morning and all echo's in the house start speaking German and wake everyone up! HAHAHA - Sort of funny but at the same time a big FU to Jeff Bezos and his wonderful support staff who do not even know for themselves why they do this or why they limit functionality across borders. When I reverted back to the US address, I could add my daughter back but not my wife. Said I must wait 180 days, blah blah blah.. I called support and they reset my account so I could add her back but this was just a total garbage experience and none of it makes sense to me.

I am still trying to figure how I can keep NFL Game Pass + have Alexa support on my Fire stick(s) and watch my correct Prime video without getting location errors. I am getting my second Fire stick tomorrow/Wednesday and really want this to all work seamlessly.

So the TV in the living room has a mix right now of US and NL content. There are 2 prime video apps, one for US and one for NL but US one doesn’t work, just get 5505 errors. Wish I could just remove this one. Netflix works fine since they are just checking IP and not fiddling with content and device settings..

TV in bedroom I setup after I switched back to US address so right now only has US stuff. Game Pass and Netflix work but prime video not.

Alexa support - Living Room has an Echo and if I try and control Alexa on living room tv, she says that she is having trouble communicating and that I should check the fire internet and power setting. Perhaps has something to do with the fact that the fire stick is stuck in between US & NL?

Bedroom has a Dot and the Dot says I haven’t linked a FireTV when I can clearly see it linked in the Alexa app. I have un-linked and linked again 100 times but still get the same response...

So I probably could have summarized this a bit better by just saying, how can I keep my US settings so I don’t screw up my household and at the same time have NFL Game Pass + Dutch Prime Video? Also does anyone know why my (both 2nd gen) Echo and Dots are not controlling them when it was initially working? Voice works from FireTV app.. smh