yashsingh1/xdaforums huggingface dataset:
[Nexus 6 Q&A, Help & Troubleshooting] gkennedy88:
Thread closed at OP request

Ever since earlier this year when the Google Assistant was stuck in the voice match loop, even after that was fixed, I still can't get my assistant to respond when my screen is locked/off.

To me this was not only a convenient feature, but it is also an amazing safety feature, and without it I can't keep my hands free while driving anymore. When I am driving I would rather not have to look away from the road, punch in my pin code, then say "ok Google" to tell my phone to navigate somewhere or ask it a question, but since this feature is "currently unavailable on this device" I'm left with no choice. I don't understand why it worked before, & now Google has decided not to make it available on the Nexus 6 anymore, because as I've said it's a

major safety feature

in my opinion. I think this needs to be reenabled for the Nexus 6, even if Google no longer supports the device with software updates, because a lack of software update support is not an excuse to take a feature that was already there and already working away.

So does anyone have any ideas?

Am I doing something wrong?

Is there an additional setting I need to change somewhere?

How can I get this to work again, so that I'm not forced to take my eyes off the road just to be able to then use my device hands free, which thereby makes it not hands free?

Any help is greatly appreciated.

I wish Google would make this available again!
[Nexus 6 Q&A, Help & Troubleshooting] ktmom:
Google isn't making anything available or not available for the N6 anymore. The device just is not supported any longer. There are also other issues to get assistant with a device that is off.

I suspect google sees this differently than you in that it's expected the device is actively navigating, or using android auto or the like. That is the simple answer, just have the device active when in the cat and you are driving.

"find somebody that you think is undeserving of your compassion and give it to them" - Christian Picciolini
[Nexus 6 Q&A, Help & Troubleshooting] gkennedy88:
My device never stays on all day and night even when I'm driving after a certain amount of time the screen goes off and it relocks. So this doesn't make sense and would cause a much larger drain on the battery by leaving your screen on all day rather than having the phone listen to you say ok Google and then pop the screen on.

Also since it did work, and was available, and no longer is, they most definitely took it away. They did so before they stopped supporting the device last October (I got my timeline screwed up before)

I'm very surprised that in the world we live in now, with everyone jumping at lawsuits, that someone hasn't sued Google for taking this feature away, thereby making them have to look away from the road to do anything with there phone, where as before they didn't have to, which then caused them to wreck. The reason I say this is because several years ago at person bought an RV, and set their cruise control, then got up to make themselves something to eat, and the RV ran off the road so they sued whoever because it ran off the road instead of driving itself when they were making themselves a meal. And they won!

So it's not a leap for someone to sue Google for causing them to crash.
[Nexus 6 Q&A, Help & Troubleshooting] ktmom:
[emoji849]

"find somebody that you think is undeserving of your compassion and give it to them" - Christian Picciolini
[Nexus 6 Q&A, Help & Troubleshooting] gkennedy88:
Honestly it's not people have sued over crazier things and won!

Besides that if you contact Google support they say it should work with the screen off and locked... But they don't seem to know how to make it work. One person had me going into smart Lock to enable it. There is nothing in smart Lock that has anything to do with hands free ok Google hot word detection.

So why do they say it should work if it doesn't/isn't?
[Nexus 6 Q&A, Help & Troubleshooting] gkennedy88:
So no one has any ideas... Or work arounds, or apps or anything to make this work? Am I the only person who still has a Nexus 6? Or what?
[Nexus 6 Q&A, Help & Troubleshooting] ktmom:
No, you're not the only one. The N6 forum is still active. Your just asking for something that is not supported on the N6. Whether you think it is or not.

World great on my PH-1 though [emoji16]

"find somebody that you think is undeserving of your compassion and give it to them" - Christian Picciolini
[Nexus 6 Q&A, Help & Troubleshooting] gkennedy88:
Weather I think it is or not?... Maybe you misunderstand... I didn't say it's supported but I can't get it to work.

I said it used to work... As in it used to be supported, and now it doesn't work, or isn't supported.

There is no reason for them to all of a sudden stop supporting, or remove this feature.
[Nexus 6 Q&A, Help & Troubleshooting] Strephon Alkhalikoi:
Slightly off topic given the location of this thread, but Unlock With Voice Match has been removed by Google from the Pixel 3 and 3 XL. Not only could it be spoofed by a recording, something they consider a security hole, it never consistently worked on devices. It didn't work consistently on the N6 and it doesn't work consistently on my Pixel 2 XL.

So Google has a reason to both remove and not support the feature, but that isn't what happened with the N6. With the N6, the app Motorola provided on Android 5.x - 7.x which allowed Unlock With Voice Match to work isn't compatible with Android 8 and later. If you want the feature you'll need to use an Android 7.x ROM.

If you're on an Android 7.x ROM, you may want to look into options such as wiping the Google app data or even a factory reset.
[Nexus 6 Q&A, Help & Troubleshooting] gkennedy88:
Ok I'm still useing the stock 7.1.1 that came out in October of 2017. I don't have or use Android 8.

I wasn't aware they had removed it from other devices as well because of security concerns.

I do think It's odd that they would remove it for security reasons, not tell anyone that or any reason why, and tech support still be saying it should be working.

Right?
[Nexus 6 Q&A, Help & Troubleshooting] Strephon Alkhalikoi:
Like I said, they didn't do that with the N6. They haven't yet removed it from my Pixel 2 XL either, but I believe Google will remove it at some point. It wouldn't take much either as Google only has to push an update to the Google app. At worst they could change it on their end.

My recommendation: back up your apps and data with a pre-bloatware copy of ES File Explorer or Titanium Backup, then factory reset. When setting up the device again, do not restore from the cloud and restore your apps - NOT including the Google app - from the backups you made.
[Nexus 6 Q&A, Help & Troubleshooting] gkennedy88:
If they didn't remove it because of security reasons from the Nexus 6 then why did it stop working?

Also I have done a complete factory reset and not restored from the cloud and not updated the app... It still wouldn't work.
[Nexus 6 Q&A, Help & Troubleshooting] Strephon Alkhalikoi:
I never ran a stock ROM on my N6, so your guess is as good as mine as to why. However, I do believe you are putting an inordinate value on a function that, unless mistaken, only exists in some form on roughly a half-dozen devices.
[Nexus 6 Q&A, Help & Troubleshooting] gkennedy88:
You think it only works on 6 devices? That was one of the main selling points for the Nexus 6 back in 2014. The ability to say hey Google and Google would respond and start listening for you to ask it to do something. Like call someone, send a text, navigate you somewhere, etc without you ever having to pick up your phone so it was completely hands free. So it existed on every Nexus 6 device which is way more than just 6.

Not an inordinate amount.... I just want to be able to tell my phone to do something for me without having to pick it up and look away from the road.
[Nexus 6 Q&A, Help & Troubleshooting] Az Biker:
I think this discussion has turned from an inquiry session to a sabre rattling session.

Before it gets any further out of hand, and rules start getting violated, how about everyone just agree to disagree.

8 Million+ members on Xda, certainly we're not all going to see things the same way, nor will we understand things the same way.

Allowing this to devolve into flaming, insults, or personal attacks in pointless, solves nothing. and seeing the contributions of a few here, you guys are better than that.

If you're not getting the answers you're looking for, maybe it no longer plausible, or maybe the way you think it should be just isn't the way it is anymore.

If you've tried to offer options and insight and it isn't what others are looking for, move on. There's no sense in continuing to argue, there's a difference of opinions here, and neither side is seeing it the other way.

Thanks.
[Nexus 6 Q&A, Help & Troubleshooting] gkennedy88:
So again I'm sorry I ever even asked for help. I'll just have to do without until this phone breaks and I'm forced to buy a new one.
[Nexus 6 Q&A, Help & Troubleshooting] Az Biker:
There's plenty of help here, and throughout Xda. In this particular case, the help offered wasn't what you were looking for. The answers given shouldn't be used to judge an entire membership, just like the questions asked shouldn't be. Again, difference of opinion is nothing more than that, different.
[Nokia 8 Questions & Answers] godofknife:
To all Nokia 8 users, have you ever had any issues that sometimes your Nokia 8 starts to freeze seconds and then restart by itself? It doesn't happen once but multiple times. It happens sometimes when you are trying to do something like playing game or opening Google play app. However, since booting to OS and if you leave it be until like many hours later, it won't go sudden restart. Only when you do activities, will it suddenly restart.

Why is this happening? The ROM and app are the same as it be and didn't happen long ago. It only happens like two days ago.

I hope users of Nokia 8 experts have solution to this issue. Thank you

EDITED: I found out the real cause. Although this is hypothesis, it seems

GOOGLE PLAY SERVICES

is the culprit. I noticed it just force closes and then whenever I launched any apps that have something to do with play services, it just goes into bootloop.

Can anyone confirm this?
[Nokia 8 Questions & Answers] Toedwarrior:
I don't have this problem but you can try to clear the cache and data of play services in application setting.
[Nokia 8 Questions & Answers] godofknife:
Did that. Didn't work. Only by freezing this Google play services, does the Bootloop stop happening. The consequences are the any app that uses Google play services like YouTube will not run well.

Also, I tried installing Gapps using TWRP flashing via zip. But that doesn't solve the problem. :( Why.....
[Nokia 8 Questions & Answers] Just_Rise:
I've came from a Nexus 5x and a Nexus 6p and the word bootloop gives me goosebumps

Does your phone reboot when you open the stock camera ?
[Nokia 8 Questions & Answers] godofknife:
No. Never open Stock camera. Just any apps that have something to do with google play services.
[Nokia 8 Questions & Answers] Ibenusina:
Do you use sd card? because i have the same problem here
[Nokia 8 Questions & Answers] Haleytheslayer:
I got not only the same issue but also the problem with sounds after update to Pie. And i realize when i put my phone in the charger, issues stop; when i put it out issues happen again and again...
[Nokia 8 Questions & Answers] JistunB:
I got the same problem. When my phone's battery drops to 60% or lower it restarts whenever I spend some time surfing the net or opening up the stock camera, with the addition of removing my fingerprint scan every time it restarts that way. However, these issues immediately stop when I plug my phone to its charger. I thought the security update fixed these but sadly it didn't.
[Nokia 8 Questions & Answers] yozil:
I have the exact same issue.

I got my Nokia 8 (ta-1012) one month ago and it occurred about 10 times.

It occurs frequently when I'm using the UI too much, for example, lower volume and hiring it too fast, touching many UI elements and swapping quickly between apps etc..

It freezes for like 10seconds and it restarts quickly, that is, just the UI.

I'm on Oreo BTW. Can anyone confirm having that issue on nougat ?
[Nokia 8 Questions & Answers] upalrahman:
This happens with me..on camera and games

---------- Post added at 08:13 AM ---------- Previous post was at 08:12 AM ----------

Exactly my issue
[Nokia 8 Questions & Answers] Haleytheslayer:
I solved my problem, i brought my phone to Nokia care center and they replaced my battery with the new one. Thats battery problem, thats all.
[Nokia 8 Questions & Answers] noob.gamer:
May I ask what was the cost of battery?
[Nokia 8 Questions & Answers] yozil:
I just downgraded to Nougat 7.1.1 and for now, the issue of restarting is gone !

Please confirm that if someone is on Nougat.
[Nokia 8 Questions & Answers] vinslin:
Even i have the same problem for my nokia 8. Is there any solution to rectify it.
[Nokia 8 Questions & Answers] younismari:
I was on Pie, from where I downgraded to Oreo the problem persisted, then I downgraded to Nougat and the issue is the same, I play a game or video it starts to stutter, even if the video is streaming online or downloaded and being played from memory/rom. I initially thought it was software issue but it seems that I was wrong, I wasted too many hours and bandwidth just downgrading. Now the issue is that I have voided my warranty by unlocking the bootloader, what are my options? as someone said they have gotten the battery replaced. How much does it costs? I am 100% convinced that its battery related issue as when I plug my phone in the charger then all goes fine.

Using Nokia 8 (TA-1004)
[Nokia 8 Questions & Answers] CuteSagittarius:
My phone started having the same trouble a couple of months ago, it all started with the camera app. Now things are so bad that as sOon as I enter security pin and the home screen appears, the phone restaerts...and it keeps happening until I plug in the charger. This happens even when the battery is 95%. Can't even touch it!!! 😠

I was so excited to get this phone, although everyone told me not to... but I was in love with it... and "Grief is the Price we pay for Love", right? 😢

How could the battery get so weak with average use in just 9-10 months? And how could so many users start experiencing the same problem all at once?

Any help shall be appreciated! 🍃🌹🍃
[Nokia 8 Questions & Answers] midomashkel:
To be sure about your battery , First put your mobile on safe mode for 7 days and notice if restart will happen again or not? also notice battey consumption and charging rapidly mode.-:eek:

I was having same problem for last few months , when I put my nokia 8 on safe mode (Restart while pressing down volume button) ,the Restarting problem did not happen even once for 7 days, So I discovered that it is software problem that cause system to hang and restart and consume battery.. Then I discover that " many months ago on android Oreo" I was making changes in Devoloper mode To stop and prevent application from running in background , This was nice on oreo but on Android Pie it cause conflect and system hang with some application that refuse to stop causing system restart.. All problem had gone after allowing application to work again in background normally .. Till now for about one month no single restart >> Also , Rapidly charging mode working nice but unfournatly battery consumption Still high.
[Nokia 8 Questions & Answers] Aliboi:
I have the same problem with Nokia 8 . Sudden restart and issue with sound at times. Anyone knows the reason, and the fix for it would be appreciated
[Nokia 8 Questions & Answers] arnab(ac):
restart proble

i have the same problem and after having knowledege about it,i came to a point that this is a software issue as it contains bugs. .:(
[Nokia 8 Questions & Answers] falconez:
I have the same problem too .

I noticed it a couple of months ago but It could've start long before and I just didn't noticed it.

With Oreo I'm quite sure it never happened.

Reboots randomly once a day (more or less) it happened just 10 min. ago,the phone was on the desk close to me so I had the opportunity to observe it "live"...it was in standby and no app was apparently running .

Quite strange anyway,I'm pretty sure it's a software issue;the battery seems still in health (no unmotivated drain).

Nothing dramatically serious anyway,just strange...there must be a way to fix it...

---------- Post added at 05:14 PM ---------- Previous post was at 05:03 PM ----------

Following your advice,I just tried changing at the voice" app/backgroud processes" in Developer mode from "standard" to " allow max 4 processes";I don't know what's intended for "standard" value but something should change...let's see and x fingers ;)
[Nokia 8 Questions & Answers] zash13x:
This has been happening to me lately and I don't know the reason. We have not received any updates since October. So, I think the culprit is a Google Framework/Service or something. I will try to Factory Reset my phone now and will get back to you guys if the issue still happens.
[Nokia 8 Questions & Answers] zash13x:
I already did a Factory Reset, system is smooth and all. Random restart still happens. Only happens when I'm playing a game. Happened on 3 different games already. I think when the battery is low, like 40% below, chances are if you are playing, a random reboot will happen. I don't know the reason why but it happens. It was not happening before so maybe it's because of a Google silent update or something? Because we're all stuck on October Security Patch.
[Nokia 8 Questions & Answers] chief.alpha:
I have also experienced this with my phone starting a few days ago. I thought it was bizarre. After reading what most have said here I noticed it happens when I am below 10%battery. However this is not the case for when I woke up this morning with battery in 40%.

So my fellow 8 users, the problem is when using mobile data. Once it is on it will start the boot loop. But once off it is working as normal. Wifi is what I'm currently using.

My phone is still under Warranty so I'm going to see if they can give me a fix.

I would chalk this down to software. More specifically a security update given current findings.

I will go to the service center and report back.

---------- Post added at 07:58 AM ---------- Previous post was at 07:41 AM ----------

I actually haven't modified my phone to that extent. As a matter of fact I have everything stock.

I re read this.... I modified whatsapp to not give me any notifications. I changed that setting again and now my phone is running OK..... For now. Seeing as that is the ONLY modification I have made to my apps and phone, I'll see how it goes for a week and report back.
[Nokia 8 Questions & Answers] gordond11:
This started happening to my stock Nokia 8 within the last two or three weeks. Only non-stock on my phone is the camera port, and that had been in place for a few months before this started. I was about to wipe the phone and start over, but it sounds like that won't address the random reboots. So far the reboots seem to happen when I'm playing bluetooth audio, but that may just be because I listen to a lot of bluetooth audio.
[Nokia 8 Questions & Answers] chief.alpha:
Yes after updating my phone to the january security update I assumed this would fix the problem but it clearly persists. So i too am coming to the conclusion that this is a battery issue. Below 40% it starts random reboots. But if it is a faulty battery, how is it that many devices have faulty battery?

Also this problem also stated beginning of 2020 January.

Still silence from Nokia folk...
[Nokia 8 Questions & Answers] SuNdRoU:
This a background application causing this issue check latest open app after reboot and check the notification maybe blocked or other permission like work in background or try to not optmize the app on battery section
[Nokia 8 Questions & Answers] chief.alpha:
Elaborate, your hunch is still vague.
[Nokia 8 Questions & Answers] SuNdRoU:
What i mean there's app running on the background when not in use so this app need some resources from the system when there is no permission available usuly due to user infeterence or the battery optimization option is active to make this bug and restart acure.

So basically to know which app causing the issue need to check latest opened app after the rouboot
[Nokia 8 Questions & Answers] chief.alpha:
I currently have nova launcher that I paid for and that is the only modification to my phone in top of themes that user nova launcher. Where can I access those apps after restart?
[Nokia 8 Questions & Answers] SuNdRoU:
Go to setting= battery= usage =show full device usage.

Down menu click on top app to see her individual usage and grant Access I background if not available or stop optimization if optmized those setting in different locations of setting menu

---------- Post added at 05:33 PM ---------- Previous post was at 05:32 PM ----------

Or try to not optmize all installed applications from setting as well
[Nokia 8 Questions & Answers] chief.alpha:
Which apps would you suggest I optimize? Or not optimize. Whatsapp truecaller and nova launcher are the top 3..
[Nokia 8 Questions & Answers] SuNdRoU:
Try first to not optmize this application and observe you can go one by one sure one of them or maybe also system app if been optimised check does you have to try

Maybe others

---------- Post added at 08:01 PM ---------- Previous post was at 08:00 PM ----------

Easy way to remove battery optimization but this will drain battery faster
[Nokia 8 Questions & Answers] chief.alpha:
Are you saying to individually set optimization per entry?
[Nokia 8 Questions & Answers] SuNdRoU:
Yes if you have to but me i just give all permission to all app to not be optimised
[Nokia 8 Questions & Answers] chief.alpha:
For me it is when I use data so which one do I turn off?
[Nokia 8 Questions & Answers] SuNdRoU:
Go to the settings under battery show All then check the data submenu and adjust accordingly
[Nokia 8 Questions & Answers] vaericke:
Guys. This is a malware problem, I think nokia or whoever is doing this is making fun of us because the system apps installed are full of malware or I believe is the case it happened during the Pie update. I don’t know if because the security updates of Google is messing the malware pre installed like most of the evenwell apps from china. It’s just disappointing that we paid 500 dollars or more for this piece of junk. I will never buy from HMD again.
[Nokia 8 Questions & Answers] SuNdRoU:
No its not i can say is a bug just follow the instructions given up and hopefully will solve the problems ihad the issue before and i solved with the way discrib before
[Nokia 8 Questions & Answers] masput:
just replace your batterry to fix, random restart, speaker lag, and fast charging back to normal again, more info WhatsApp+6282334231924

---------- Post added at 09:09 AM ---------- Previous post was at 09:03 AM ----------

just replace your batterry, im replace by self, i can help you, more info WhatsApp to +6282334231924

sorry im not good to speaking English ?
[Nokia 8 Questions & Answers] zash13x:
I'm out of warranty, how do I get the battery replaced?
[Nokia 8 Questions & Answers] masput:
im buy in some market place, price 10$
[Nokia 8 Questions & Answers] Minions_Army:
Hy bro

I'm from indonesia too

Btw i wanna buy this phone (second hand)

Seller says battery problem (restart)

If i change battery it will solve problem?
[Nokia 8 Questions & Answers] smartblu:
For my nokia 8 (ta-1012) , the Battery Optimization process of Pie was the culprit. Once I stopped it (in system parameters...), I never experienced again a random restart.
[Nokia 8 Questions & Answers] LineArc:
well disabling playstore, play services frmework solved my issue. try, may be you will have your issue resolved.