yashsingh1/xdaforums huggingface dataset:
[Huawei Mate 20 Pro Guides, News, & Discussion] havokk:
It was over time it got worse. I don't remember it at first but second day I started noticing something then by 10 day it was super green and the lock screen flickered and patches at the edges were just dead lol

Got my replacement now but not opening it, its going back for a refund and I'm switching to a Pixel 2 and saving my money for something else next year since I was buying simfree
[Huawei Mate 20 Pro Guides, News, & Discussion] twilliams08:
Yep just had my confirmation text and email too. ?
[Huawei Mate 20 Pro Guides, News, & Discussion] b3nuk88:
Yeah I got email and text yesterday says up to 30 days to be delivered though :/
[Huawei Mate 20 Pro Guides, News, & Discussion] b3nuk88:
Mine has arrived in the post today :)
[Huawei Mate 20 Pro Guides, News, & Discussion] PeteW:
Got my Mate 20 Pro dual SIm version. Have an EE SIM as primary network.

Any tips on to avoid getting the Three splash screen when I add a Three SIM as second SIM? But
[Huawei Mate 20 Pro Guides, News, & Discussion] geovass:
I am on EE as well (first SIM). Do you get a volte option/icon? I only have vowifi.
[Huawei Mate 20 Pro Guides, News, & Discussion] staroceanxc:
I am about to order the green version from mobiles.co.uk or vodafone. Just want to ask is the UK version still single sim like p20pro or it differs from where you buy it?
[Huawei Mate 20 Pro Guides, News, & Discussion] Duncan1982:
It's still single sim no matter where you buy it from my friend :p
[Huawei Mate 20 Pro Guides, News, & Discussion] staroceanxc:
So disappointed, why do they do this? Why do they need to cut down function to introduce more variant which complicate firmware update:(
[Huawei Mate 20 Pro Guides, News, & Discussion] PeteW:
Not quite sure I know what a volte icon is?

I get a WiFi icon. And if that is turned off, I get an icon representing the type of network e.g. H+. Also have an EE icon too

So does no one know how to avoid Three installing their splash screen when I insert their SIM?

---------- Post added at 10:19 AM ---------- Previous post was at 10:17 AM ----------

What about if you get it from Three?
[Huawei Mate 20 Pro Guides, News, & Discussion] gmangt4:
I got mine from Three UK and its dual sim, I have a 3 AYCE data post pay sim and a Vodafone PAYG sim in it as SIM2.
[Huawei Mate 20 Pro Guides, News, & Discussion] silverwings2008:
My claim for the watch and charger was approved and validated on the 12th Nov. Seems that others in the UK have already had theirs? Anyone else still waiting for DX delivery info?
[Huawei Mate 20 Pro Guides, News, & Discussion] walkerx:
And does the phone have the 3 splash screen during bootup?
[Huawei Mate 20 Pro Guides, News, & Discussion] gmangt4:
It does now as installed 3's version of the firmware after installing their sim first, I did read if you install an EE SIM first it won't install the 3 splash screen but tbh it doesn't bother me as I've been with them over 10 years and use them mainly as data speeds very good around here.
[Huawei Mate 20 Pro Guides, News, & Discussion] PeteW:
It doesn’t until you put a Three SIM in it. You then get some updates which I assume one of is that logo. I asked a few posts back if anyone knew how to avoid getting that splash screen installed. But seems no one has that answer.

After putting a 3 SIMm had the splash logo. A hard reset removed it though.
[Huawei Mate 20 Pro Guides, News, & Discussion] walkerx:
one thing i've not managed to do on either my mate 10 pro or p20 pro - both have the hideous 3 logo
[Huawei Mate 20 Pro Guides, News, & Discussion] Cass67:
Had mine validated on 11/11. Status still seems to be sent for fulfilment.. Heard nothing since..
[Huawei Mate 20 Pro Guides, News, & Discussion] Phil750123:
got mine validation on the 9th and still nothing, UK.
[Huawei Mate 20 Pro Guides, News, & Discussion] d0dgebizkit:
How do you claim it? Thanks
[Huawei Mate 20 Pro Guides, News, & Discussion] lynxblaine:
www.huaweipromo.co.uk

You have very little time left to claim.
[Huawei Mate 20 Pro Guides, News, & Discussion] d0dgebizkit:
Thanks, I didn't preorder mine but I'll try my luck ?
[Huawei Mate 20 Pro Guides, News, & Discussion] hpsauce37:
I was aware of this issue with customers firmware when I had p20.

When I vote mate 20 on three I set the phone up without a SIM in it at first.

When I did put my SIM in it said I then had an update but this was just for carrier settings. I've chosen not to install as the phone works fine for calls and messages and internet etc.

As such I do not have any of the bloat ware or splash screen.

I do still keep getting a reminder though saying an update is ready to install. I'd like to try and find a way to delete that if anyone knows.
[Huawei Mate 20 Pro Guides, News, & Discussion] Cass67:
Mail tonight telling me it's shipped.. woo..
[Huawei Mate 20 Pro Guides, News, & Discussion] Trevis58:
Yay! Mine got validated! Also have my fab dual SIM phone from three! It's amazing!!!! With delevlooer mode enabled is there a way to out your own bloat where for the start up?
[Huawei Mate 20 Pro Guides, News, & Discussion] bonesy:
Mine arrived from Vodafone today. Didnt need dual sim plus it was 27 a month on a black Friday deal with 100gb data! Wish OEM unlocking wasn't greyed out though :( How are you all finding yours?
[Huawei Mate 20 Pro Guides, News, & Discussion] Ksmy89:
Where did you get that deal from?
[Huawei Mate 20 Pro Guides, News, & Discussion] bonesy:
Mobile Phones Direct. Deal was only valid till 3pm yesterday, i think its gone up to 37 a month not but with cashback to bring it down to 29pm
[Huawei Mate 20 Pro Guides, News, & Discussion] PeteW:
Yes that’s the situation I am in now I.e. getting nagged to install the Three firmware. It appears to be an older version than the stock firmware. So two good reasons not to install it. I’ve no Idea if it causes any other updates not to happen though.
[Huawei Mate 20 Pro Guides, News, & Discussion] hpsauce37:
I have found how to delete it now however the phone regularly downloads it at night ready to install again. I'm just hoping by going this way I might get offered the other update as it sees the phone as not being carrier branded
[Huawei Mate 20 Pro Guides, News, & Discussion] silverwings2008:
Any updates on these pre order watch/chargers being dispatched? Approved on the 12th, still waiting.
[Huawei Mate 20 Pro Guides, News, & Discussion] addicted2phones:
Mine got delivered today. Claim approval email was 12th November so remain patient.

I randomly just got an email from DX delivery late last night.
[Huawei Mate 20 Pro Guides, News, & Discussion] it4repair:
Same here, approved on 11th, delivered today, happy, finally.

Driver said it has been plenty parcels from Huawei so it must have been busy for them...
[Huawei Mate 20 Pro Guides, News, & Discussion] lynxblaine:
Mine arrived today. Validated on around 12th November.
[Huawei Mate 20 Pro Guides, News, & Discussion] deekbee:
I'm not one who got a watch/charger - only bought the phone just over 2 weeks back (on a wednesday evening), submitted the request for the Talkband B5 the next day. Had an email yesterday from Huawei stating that the Talkband was in the post, and it turned up today. Just over two weeks from request to receiving it.

(This is a Vodafone UK order, bought directly from Vodafone)
[Huawei Mate 20 Pro Guides, News, & Discussion] hpsauce37:
Did you have to submit proof of purchase etc?

I got my handset from 3 on contract but was not preorder. Could I claim also?
[Huawei Mate 20 Pro Guides, News, & Discussion] shub:
hi

did you pay any upfront price?/?
[Huawei Mate 20 Pro Guides, News, & Discussion] deekbee:
I think this deal is only available to Vodafone customers - haven't seen any such thing referenced on promotional material from any of the other networks - one of the screens in town popped up about the "Huawei Mate 20 Pro on Vodafone, with free talkband" (or something to that effect)

Little narked. The Talkband is physically very nice, but mine is faulty. The step counting doesn't work and the silent alarm (which I really do make major use of) doesn't work either. So sending a mail off to the people who sent it out. Wish I could do it in person - I almost drive past Huawei UK on my way home (they're in Green Park, Reading), and the company who organised the shipment have an office about 10 minutes walk from home.

Wonder how good they'll be with responding to such queries. Watch this space.
[Huawei Mate 20 Pro Guides, News, & Discussion] taniwhatuu:
Sorry if I missed something. Was I meant to apply somewhere for the wristband? I got the vodafone black friday deal too
[Huawei Mate 20 Pro Guides, News, & Discussion] deekbee:
There's a link on the Vodafone website https://huawei-redemptions.co.uk/mate20propromo/
[Huawei Mate 20 Pro Guides, News, & Discussion] geovass:
Hi Guys - not sure if this the right thread for this but i will give it a shot, as its mainly for UK customers;

My Pro had the #HulkScreen Issues and i have contacted Huawei for a replacement. Spoken with their support this morning, i was told that the replacement is a refurbished device - WTF ??? We buy a brand new device, its faulty from the factory and we get back a refurbished one???

Thoughts?
[Huawei Mate 20 Pro Guides, News, & Discussion] @home:
Just got my replacement unit & it had the original stickers on the back but the box wasn't sealed. I was told when I rang up Huawei I would get a brand new replacement.

So I am taking it that's wheat I have got. How can we tell if it's a refurbished unit?
[Huawei Mate 20 Pro Guides, News, & Discussion] maverick1103:
I've just ordered my 2nd replacement phone from Vodafone, they offered me a choice of other handsets, I was close to getting the Pixel 3XL but decided to stick with 1 more replacement which is that has the green screen issue then I prob will switch to something else.
[Huawei Mate 20 Pro Guides, News, & Discussion] geovass:
If you got a non sealed box, that means its refurbished. Very bad customer support from Huawei.

I spoke with their service provider - SBE - were they confirmed the devices are refurbished. When i asked why, i was told this is what Huawei does.
[Huawei Mate 20 Pro Guides, News, & Discussion] @home:
Wow That's bad.

My unit looks like a new one. All the back stickers where on.

As long as the screen is perfect I can live with it. Just won't be buying an Huawei again.
[Huawei Mate 20 Pro Guides, News, & Discussion] walkerx:
If you haven't had the phone long you're ent3to a brand new replacement not a refurbished unit.

I would be complaining as in reality you are being supplied with a 2nd hand unit in place of a brand new unit, which is unacceptable
[Huawei Mate 20 Pro Guides, News, & Discussion] geovass:
I had the phone for less than a week. This is very disappointing.
[Huawei Mate 20 Pro Guides, News, & Discussion] walkerx:
If in UK then refuse the item stating that this is a second hand unit and under CRA2015 you demand a brand new replacement of which you are entitled to as you have purchased a brand new item that was faulty and you will not accept a refurbished item as a replacement.

If they refuse state the CRA2015 act and if they are not willing to replace for new the contract becomes null and void and you want all monies paid back in full and any contract plans cancelled without cost to you.
[Huawei Mate 20 Pro Guides, News, & Discussion] geovass:
Thanks for that. I will consider it.
[Huawei Mate 20 Pro Guides, News, & Discussion] speedyjay:
Anyone here on O2 and attempted to unlock their device? I have O2 firmware installed yet O2 keep saying that my device has come back from the manufacturer as not being locked to a network....:confused:
[Huawei Mate 20 Pro Guides, News, & Discussion] addicted2phones:
I had one from O2, but I believe all O2 phones are now sold as "unlocked"

Have you tried another sim?
[Huawei Mate 20 Pro Guides, News, & Discussion] cd993:
I'm with Three at the moment (still in contract but happy to buy myself out of it - would cost £270 to do so and would sell my Pixel 2 XL).

Though I've seen a good deal with O2 (via mobilephonesdirect - £50 handset cost, 30 gb data unlimited mins/texts at £42) which I'm tempted to go for and stick with!
[Huawei Mate 20 Pro Guides, News, & Discussion] rahulp959:
Decided to take a walk into town today. Appears Carphone Warehouse staff are under the impression they'll only get the single SIM option. EE staff say the same. 3 Staff say they'll be getting the dual sim but you can't buy it outright.

So, where is best to pre-order this phone, with dual sim, to buy outright? Anyone already got their preorders in?

Cheers!

RP
[Huawei Mate 20 Pro Guides, News, & Discussion] lawtq:
And what did you think of it?
[Huawei Mate 20 Pro Guides, News, & Discussion] ralfs:
Went to three as well. They will have dual Sim. I assume that the phone will not be Sim locked to three right?
[Huawei Mate 20 Pro Guides, News, & Discussion] vwite:
This!!
[Huawei Mate 20 Pro Guides, News, & Discussion] WhiteHartMart:
All 3 phones are unlocked I believe [emoji106]
[Huawei Mate 20 Pro Guides, News, & Discussion] psp888:
Will they have 3 firmware on them and 3 bloatware?
[Huawei Mate 20 Pro Guides, News, & Discussion] rahulp959:
Well,

It's got the demo software on, so not a lot to report. Also clamped down by the usual phone shop stuff so I couldn't even hold it properly. Screen was pretty nice, I can see why people complain about the power button / volume buttons. Overall it looked nice, but I couldn't even pick it up to get a good view of every bit of it.

Camera's were pretty sharp though!

Cheers!

RP
[Huawei Mate 20 Pro Guides, News, & Discussion] jaju123:
You can just get it on O2, pay off the device plan, and return the airtime within the 30 day contract cool-off period. Then you get the device for £770 with the watch etc.
[Huawei Mate 20 Pro Guides, News, & Discussion] rahulp959:
Do O2 have the dual SIM variant?

Cheers!

RP
[Huawei Mate 20 Pro Guides, News, & Discussion] WhiteHartMart:
If its like the P20 Pro in the UK the amount of bloat depended on the first sim that was used. I was horrified when I used a 3 sim in a Sim Free device and it pretty much branded the phone (unremovable splash screens snd all)

Definitely not jumping in with two feet for another Huawei device before seeing how all their little ‘quirks’ are this time. I’ll miss out on the watch etc but the UI on that looks really laggy so I’d only sell it into a market that will be flooded with them [emoji6]
[Huawei Mate 20 Pro Guides, News, & Discussion] daz_2000:
The only option is contract with three and then just pay off. You get 20% discount...see my post earlier in thread
[Huawei Mate 20 Pro Guides, News, & Discussion] rahulp959:
That's what I feared...

Thanks!

RP
[Huawei Mate 20 Pro Guides, News, & Discussion] mwatson:
A rep from 3 told me yesterday, not only do you have to pay the value of the phone off, but also the remaining airtime less 20%.
[Huawei Mate 20 Pro Guides, News, & Discussion] daz_2000:
That's all bundled together in the one price. Actually works out cheaper than buying outright from somewhere.
[Huawei Mate 20 Pro Guides, News, & Discussion] mwatson:
The cheapest option on 3 is £42 a month. £42 x 24 = £1,009 -£49 upfront cost = £959

The phone is £899 sim free. Am i missing something ?
[Huawei Mate 20 Pro Guides, News, & Discussion] daz_2000:
See my earlier post...

Just pre ordered mine from three. Need to goto three to get dual SIM variant. Did same for p20 pro.

As soon as claim verified for Huawei promo, I'll cancel the three contract and you get a 20% discount to pay off contract.

So if I've done my maths correctly. I will pay the following...

1 X £49 up front cost

1 X £42 for month 1

23 X £42 to pay remainder of contract term = £966 - 20% = £772.80

Total paid. £863.80
[Huawei Mate 20 Pro Guides, News, & Discussion] rahulp959:
I've decided to shoot over to Amazon Germany and buy it from there.

Means an extra day or two lost in shipping, with the gain of the Midnight blue textured finish and slightly cheaper using my Monzo card for the transaction.

https://www.amazon.de/Dual-SIM-Smar...1540200551&sr=8-5&keywords=huawei+mate+20+pro
[Huawei Mate 20 Pro Guides, News, & Discussion] bigup7:
Is the Amazon Germany deal included in the free watch and charger promotion?
[Huawei Mate 20 Pro Guides, News, & Discussion] rahulp959:
The Germany offer is a free Echo Show ( can't remember if there's a wireless charger too)
[Huawei Mate 20 Pro Guides, News, & Discussion] HellraiserNZ:
Aren't all models Dual-Sim? As they advertise expansion for the NM Card slot for the P20 Pro which goes onthe same tray behind the first sim. You can also add another sim card there instead, I would assume?
[Huawei Mate 20 Pro Guides, News, & Discussion] Phil750123:
its not all hardware, the UK one will be on a different firmware. And I'm guessing the sim tray will be different.

I believe on the p20 you could buy the sim tray for £4 offline and then you could unlock bootloader (payable) and update the firmware to support it.
[Huawei Mate 20 Pro Guides, News, & Discussion] Phil750123:
If Three are the only people in the UK doing dual sim, does that mean they use different firmware to the rest? Maybe a European firmware?
[Huawei Mate 20 Pro Guides, News, & Discussion] __NBH__:
Just pre-ordered mine, works out £8 a month cheaper than my current contract for 6 times as much data. Going to give it a go and see how it compares to my S8+ which I like but figured if I don't like this new phone then I can always return it.
[Huawei Mate 20 Pro Guides, News, & Discussion] Freelancer247:
Ordered one on O2.

Little bit concerned about potential carrier branding and slow updates coming from an OG Pixel.

Do O2 still brand phones and slow down the updates or do they come direct from Huawei?
[Huawei Mate 20 Pro Guides, News, & Discussion] orbital247:
Ordered on Sky Mobile, they ship unlocked and unbranded but unsure whether it will be single or dual sim (not actually bothered tho!).
[Huawei Mate 20 Pro Guides, News, & Discussion] Freelancer247:
Though I've just had a notification saying my delivery is delayed :( bit ridiculous as O2 were saying it would be guaranteed delivery!
[Huawei Mate 20 Pro Guides, News, & Discussion] EggZenBeanz:
Ordered on EE, arriving Thursday. Hope paying £30 to unlock the bootloader works
[Huawei Mate 20 Pro Guides, News, & Discussion] cd993:
Oh no!

Is that directly with O2? I've preordered a deal with O2 but via Mobile Phones Direct...
[Huawei Mate 20 Pro Guides, News, & Discussion] __NBH__:
My current O2 phone gets updates from them not direct from the phone manufacturer so I would imagine this is the same. Not much branding, just options to install O2 apps which you can say no to.

What is the advantage of unlocking the bootloader if no root is available? Last I heard is the root is not being looked into for this phone.

Same here I hope there isn't a delay, looking forward to having the phone this weekend.
[Huawei Mate 20 Pro Guides, News, & Discussion] wellsey:
For those interested in buying the Dual Sim version from Three. I gave them a quick phone call the day after the launch and pre-ordered the phone for £699 sim free. I've never seen it advertised at that price but it's definitely worth a shot if you speak to the right person.
[Huawei Mate 20 Pro Guides, News, & Discussion] cd993:
Regarding the bootloader, I too don't see the point if then someone doesn't get twrp and root working for it too! I've messsgwes Topjohnwu (magisk guy) but unfortunately had no response. Where did you see that root is not being worked on?

I really hope it is :(
[Huawei Mate 20 Pro Guides, News, & Discussion] Freelancer247:
Direct with O2 :(

Well that's a pain. Really enjoyed the guaranteed updates on the OG Pixel.
[Huawei Mate 20 Pro Guides, News, & Discussion] Robotchicken2018:
[MENTION=523967]wellsey[/MENTION], i just called them and got told they had to be purchased with a contract... I guess it depends on who answers the phone?
[Huawei Mate 20 Pro Guides, News, & Discussion] EggZenBeanz:
Well why not. Should what you've heard changes then I'm ready and unlocked
[Huawei Mate 20 Pro Guides, News, & Discussion] Coolbananas:
Anybody had a dispatch from EE yet?
[Huawei Mate 20 Pro Guides, News, & Discussion] __NBH__:
You will never get better than a pixel when it comes to updates. I assume this new phone has project treble. Not sure if that makes updates easier although I think O2 have to test the updates before release anyway. Best to just enjoy the phone and not worry about it too much or is easy to get fed up.
[Huawei Mate 20 Pro Guides, News, & Discussion] bigup7:
You were very lucky, I just called them and it’s not avail sim free.
[Huawei Mate 20 Pro Guides, News, & Discussion] mwatson:
same with me, they didn't have a clue what i was talking about.
[Huawei Mate 20 Pro Guides, News, & Discussion] bigup7:
Instead the sales man on the phone said I was the luckiest guy in the world as today only id get a free watch and charger hahaha.

On another note, I can't be dealing with canceling contracts or any other finance deal as its a waste of a credit check.

I've Just preorderd from Amazon UK. Figured I'd have 30 days to return if I don't like it and il just sell the watch as have no need for it.

Coming from a note 9 too. Not overall happy with note 9 camera.
[Huawei Mate 20 Pro Guides, News, & Discussion] rahulp959:
Isn't the standard Mate 20 £699... Might want to double check, if you got it at that price. Good on you dude!!!
[Huawei Mate 20 Pro Guides, News, & Discussion] lawtq:
Which colour are they delaying you on?
[Huawei Mate 20 Pro Guides, News, & Discussion] jusumgeezer:
I've got a pre-order in with 3 network.

£49 down and £49 per month with unlimited data.

They've just removed their 30GB tethering limit so now you can use as much as you want.

Got the Twilight with the free watch & charging dock. Delivery is due on Friday, but I'll be in work. Hopefully I can nip home on my dinner & pick it up.
[Huawei Mate 20 Pro Guides, News, & Discussion] Freelancer247:
Sadly true, it still baffles me that with all the work Google are putting in to make it easier to update everyone is always behind and the carriers are allowed to hold updates to ransom!

It should still be a great phone, just been a while since I've used a non-stock device...
[Huawei Mate 20 Pro Guides, News, & Discussion] stewartk:
I got the same deal but with Vodafone. We'll have to wait for the Freebies I guess
[Huawei Mate 20 Pro Guides, News, & Discussion] wellsey:
Apologies if I got anybodies hope's up. I posted this on hotukdeals as well and a few people managed to bag it as well for this price.

I don't know if it helps already being with Three when speaking to them?? I basically said I found a deal with EE which I was going to switch to, that they couldn't match. They then came back to me with the 699 sim free price, keeping my original rolling month contract.
[Huawei Mate 20 Pro Guides, News, & Discussion] Phil750123:
Anyone in the uk had any sort of despatch note or anything yet?

From past experience I am fully expecting a delay, especially with the pre order bonus and seems a lot of interest in the phone.

I have gone with Three with the twilight.

Had a check around, EE says within 7 days for black and 14 days for twilight, everyone else is still saying 26th for black and twilight, however I've seen some on O2 say they have got delays.
[Huawei Mate 20 Pro Guides, News, & Discussion] Freelancer247:
O2 turned around and said the delays were a mistake. Something wasn't scanned at the warehouse (or something like that) but they're expecting on time delivery.

Supposedly (according to the text they sent me) it's arriving today, not entirely convinced on that...
[Huawei Mate 20 Pro Guides, News, & Discussion] bigup7:
Ordered mine from Amazon UK and nothing yet, i suspect everyone will get their despatch emails tomorrow.
[Huawei Mate 20 Pro Guides, News, & Discussion] Criss_Kza:
Hi guys,

Does anyone knows if the emerald green color is available within EU countries?! As I've heard from some huawei source that this beautiful color will be available ONLY in China/Asia market!!

Thanks!