[Moto Z2 Force  Questions & Answers] vibraniumdroid:
Hello,

I am having trouble unlocking my T-Mobile Moto Z2 Force bootloader. When I run the command fastboot oem get_unlock_data it returns with:

...

(bootloader) Failed to get unlock data.

OKAY [ 0.016s]

finished. total time: 0.016s

I have tried many things such as, ressetting the device multiple times, making sure the enable oem unlock options is on, changing the OS of my pc, re-installing adb & fastboot, re-installing USB device drivers, re-installing Motorola Device Manager, using different PCs, using different cables, re-flashing the latest bootloader, and reflashing the latest firmware package.

When I run the command fastboot getvar all it says:

(bootloader) kernel: uefi

(bootloader) version-bootloader: MBM-3.0-nash_tmo-641a15b-180420

(bootloader) product: nash

(bootloader) board: nash

(bootloader) secure: yes

(bootloader) hwrev: PVT

(bootloader) radio: NA_UMTS

(bootloader) storage-type: UFS

(bootloader) emmc: N/A

(bootloader) ufs: 64GB SAMSUNG KLUCG4J1ED-B0C1 FV=0200

(bootloader) ram: 4GB SAMSUNG LP4x DIE=16Gb M5=01 M6=06 M7=10 M8=12

(bootloader) cpu: MSM8998 2.1 (0)

(bootloader) serialno: ZY224CQPCT

(bootloader) cid: 0x0000

(bootloader) channelid: 0x00

(bootloader) uid: 5786D2FB

(bootloader) securestate: oem_locked

(bootloader) verity-state: enforcing (0)

(bootloader) iswarrantyvoid: no

(bootloader) max-download-size: 536870912

(bootloader) reason: Volume down key pressed

(bootloader) imei: (Removed for privacy)

(bootloader) meid:

(bootloader) date: 08-05-2017

(bootloader) sku: XT1789-04

(bootloader) carrier_sku:

(bootloader) battid: SNN5987A

(bootloader) battery-voltage: 3930

(bootloader) iccid:

(bootloader) cust_md5:

(bootloader) max-sparse-size: 268435456

(bootloader) ro.build.fingerprint[0]: motorola/nash_tmo_c/nash:8.0.0/OCX

(bootloader) ro.build.fingerprint[1]: S27.109-51-7/9:user/release-keys

(bootloader) poweroffalarm: 0

(bootloader) ro.build.version.full[0]: Blur_Version.27.241.9.nash_tmo_c.

(bootloader) ro.build.version.full[1]: tmo.en.US

(bootloader) ro.build.version.qcom: LA.UM.6.4.r1-04300-8x98.0

(bootloader) version-baseband: M8998TMO_20207.117.02.41.01R NUS

(bootloader) kernel.version[0]: Linux version 4.4.78-perf-g2c64ab8 (huds

(bootloader) kernel.version[1]: oncm@ilclbld35) (gcc version 4.9.x 20150

(bootloader) kernel.version[2]: 123 (prerelease) (GCC) ) #1 SMP PREEMPT

(bootloader) kernel.version[3]: Fri Apr 20 09:21:37 CDT 2018

(bootloader) git:abl: MBM-3.0-nash_tmo-641a15b-180420

(bootloader) git:xbl: MBM-3.0-nash_tmo-9869834-180420

(bootloader) gitSmiley Tonguemic: MBM-3.0-nash_tmo-9869834-180420

(bootloader) git:rpm: MBM-3.0-nash_tmo-b13e14f-180420

(bootloader) git:tz: MBM-3.0-nash_tmo-7d478e6-180420

(bootloader) git:hyp: MBM-3.0-nash_tmo-7d478e6-180420

(bootloader) git:devcfg: MBM-3.0-nash_tmo-7d478e6-180420

(bootloader) git:cmnlib: MBM-3.0-nash_tmo-7d478e6-180420

(bootloader) git:cmnlib64: MBM-3.0-nash_tmo-7d478e6-180420

(bootloader) git:keymaster: MBM-3.0-nash_tmo-7d478e6-180420

(bootloader) git:storsec: MBM-3.0-nash_tmo-7d478e6-180420

(bootloader) gitSmiley Tonguerov: MBM-3.0-nash_tmo-7d478e6-180420

(bootloader) qe: "qe 0/0"

(bootloader) frp-state: no protection (0)

(bootloader) ro.carrier: tmo

(bootloader) current-slot: _a

(bootloader) running-bl-slot: _a/_a

(bootloader) running-boot-lun: 2

(bootloader) slot-suffixes: _a,_b

(bootloader) slot-count: 2

(bootloader) slot-successful:_a: yes

(bootloader) slot-successful:_b: no

(bootloader) slot-unbootable:_a: no

(bootloader) slot-unbootable:_b: no

(bootloader) slot-retry-count:_a: 7

(bootloader) slot-retry-count:_b: 0

all: listed above

finished. total time: 0.058s

P.S.

I owned another Moto Z2 Force T-Mobile which I had been able to unlock with no problems whatsoever. I noticed my CID is on the chart of unlockable devices from the lenovo forum. I have looked for help on several different forums. I really hope that this problem is something that can be solved.