[Samsung Galaxy Note 9 Questions & Answers] xaaronx:
Hi guys,

As far back as the S8+ (I think) and Note 7, Samsung phones never seem to scale properly when you adjust the DPI, the Minimum Width in Developer Options.

I've had the S8+, Note 5, Note 7, Note FE, and now the Note 9. Still, scaling is broken. When you increase the Minimum Width setting in Developer Options, everything gets smaller, which is great. Some people love it, like me, some people don't really care too much. I love to have everything pretty small so I can fit more stuff on my display.

But when you do this on (as far as I can tell) any Samsung ROM, there's a whole heap of issues:

--- AOD Gets BIGGER as you increase the Minimum Width. If anything, it should get smaller, so I have no idea what's going on here? Ideally AOD should have a static DPI set.

--- Samsung Keyboard is destroyed. Say no more, there's example pictures online. I prefer Google's Keyboard but still, this shouldn't happen.

--- Phone Dial App has some graphical misalignment issues.

--- Camera App has some graphical misalignment issues.

- Probably lots more if you look hard enough.

Now, I've kind of raised this on Reddit before and found various threads online where people have discussed these issues. Some people seem to make out they don't have these problems. I asked one guy and he flat out said none of these issues are present, even when I have examples of the issues I was expecting, which was before I purchased the Note 9. I thought all the problems would have been fixed, and the first thing I did with my Note 9 was set the DPI. And all the same problems existed.

So first off, I was wondering if people can test their devices. Is this only an issue on Australian XSA roms? I doubt it. All you need to do is increase the Minimum Width to a value ABOVE 456. Only when the value is greater than 456, things start to break. This won't harm anything and you can set it back to the default of 420 when you're done testing.

The reason for me making this thread is because It's an issue we shouldn't have! These are really, really expensive phones. We pay a fortune for it, and scaling is broken. But what's really annoying is I've been kind of arguing with Samsung support about it, I provided them pictures, and they finally agreed there was an issue and they would forward my concerns to the correct department. They then told me to ignore the 24hr response time frame as this would take longer.

A few weeks later after nothing, I asked them for any updates and they responded back telling me that they can't find the issue, it must be my device, I can try factory reset, wipe the SD, etc, or get it looked at by a technician. So that was it for me, I'm really disappointed. They basically told me to get ******.

BUT I was /slightly/ concerned that MAYBE it's only an issue with XSA ROMs and Samsung actually did try to reproduce the issue and couldn't. Or maybe not many people change the DPI? Or maybe people don't care about the bugs.

So I was just hoping some of you guys could test for the same problems on their devices, and share anything they know? Start a petition?

How many of you set the DPI? Or do most of you stick with the default of 420?

Thanks for reading!