[Moto Z Questions & Answers] Addiction1993:
Mod Edit:

Please post in English. If a second language is needed, post it below the English translation, as I did here.

Thank you.

Por favor publicar en Inglés. Si se necesita un segundo idioma, publíquelo debajo de la traducción al inglés, como hice aquí.

Gracias.

hello good this is my first post the truth is not much but I need help: crying: I have my motorcycle z which was being updated and turned off no longer turn on anything and not turn on to put it in fastboot mode only sounds when I connect to the pc and nothing else help please I already try flashbat or something like that but it gives me error does not work either

give me this error

[ 0.000] Opening device: \\.\COM4

[ 0.001] Detecting device

[ 3.008] ERROR: sahara_greet_device()->change_mode()->do_hello()->IO error

[ 3.009] Check qboot_log.txt for more details

[ 3.010] Total time: 3.013s

FAILED: qb_flash_singleimage()->sahara_greet_device()->change_mode()->do_hello()->IO error

o si no este

Motorola qboot utility version 3.37

[ -0.000] Opening device: \\.\COM4

[ 0.002] Detecting device

[ 0.005] ...cpu.id = 2375 (0x947)

[ 0.005] ...cpu.sn = 3567941557 (0xd4aa77b5)

[ 0.006] Opening singleimage

[ 0.008] Loading package

[ 0.017] ...filename = singleimage.pkg.xml

[ 0.022] Loading programmer

[ 0.024] ...filename = programmer.elf

[ 0.024] Sending programmer

[ 0.605] Handling things over to programmer

[ 0.610] Identifying storage type

[ 0.615] Waiting for firehose to get ready

[ 36.903] ReadFile() failed, GetLastError()=0

[ 62.350] Could not determine storage type. Assuming eMMC...

[ 62.350] Identifying CPU version

[ 62.362] Waiting for firehose to get ready

[123.499] Waiting for firehose to get ready

[184.825] ...MSM8996 unknown

[184.825] Determining target secure state

[184.825] Waiting for firehose to get ready

[246.522] ...secure = no

[246.768] Initializing storage

[246.777] Waiting for firehose to get ready

[308.102] Configuring device...

[308.102] Waiting for firehose to get ready

[369.168] Waiting for firehose to get ready

[429.524] Waiting for firehose to get ready

[490.939] Waiting for firehose to get ready

[552.025] Initializing storage

[552.255] Waiting for firehose to get ready

[614.280] Configuring device...

[614.417] Waiting for firehose to get ready

[675.911] Waiting for firehose to get ready

[737.245] Waiting for firehose to get ready

[798.434] Waiting for firehose to get ready

[806.385] ReadFile() failed, GetLastError()=0

[806.389] ReadFile() failed, GetLastError()=0

[859.687] Waiting for firehose to get ready

[920.977] Configuring device...

[920.984] Waiting for firehose to get ready

[982.670] Waiting for firehose to get ready

[1044.363] Waiting for firehose to get ready

[1105.525] Waiting for firehose to get ready

[1166.742] ERROR: do_package()->do_recipe()->do_configure()->buffer_read()->device_read()->IO error

[1166.742] Check qboot_log.txt for more details

[1166.742] Total time: 1166.751s

[1166.742] There were some hiccups in backup and restore.

[1166.742] Please save the following files and see a Bootloader member.

[1166.742] 1) ./qboot_log.txt

[1166.742] 2) ./backup_0xD4AA77B5_2018-09-06_212807.img

[1166.742]

FAILED: qb_flash_singleimage()->do_package()->do_recipe()->do_configure()->buffer_read()->device_read()->IO error

if someone can help me please I would appreciate it :RE