yashsingh1/xdaforums huggingface dataset:
[Samsung Galaxy Note 9 Questions & Answers] SgtGoldy:
I thought it was weird thats his first and only post. Is he legit a Samsung Rep? How is he verified?
[Samsung Galaxy Note 9 Questions & Answers] mlozanou:
Hello All. I'm having the same issue. The camera freezes and sometimes taking videos freezes too (And the video is recorded with freezes in the image, not the audio).

Mine is a 128GB unlocked phone. Snapdragon. N9600ZHU1ARH2/N9600OWO1ARH2/N9600ZCU1ARH2 installed on august 31 (Last update available for me).
[Samsung Galaxy Note 9 Questions & Answers] arrell:
My camera on the note 9 just did this as well for first time- I was in low-ish light- twilight, camera display would show a second of what I was recording, then freeze- then another second and freeze- when I played it back the recorded video had the same freezing issue....

---------- Post added at 12:09 AM ---------- Previous post was at 12:05 AM ----------

My camera on the note 9 just did this as well for first time- I was in low-ish light- twilight, camera display would show a second of what I was recording, then freeze- then another second and freeze- when I played it back the recorded video had the same freezing issue....
[Samsung Galaxy Note 9 Questions & Answers] hayabusa1300cc:
Mine did it at least a week ago, however I was driving with Android Auto in my console but still had the picture in picture navigation on the phone. It was daytime. Only time was that instance.
[Samsung Galaxy Note 9 Questions & Answers] 012512:
Maybe I was just lucky. I never experienced any lags at all. Everything. It's been a month now.
[Samsung Galaxy Note 9 Questions & Answers] trebills:
Since creating this thread I have exchanged my 512gb version that was having the issues and replaced it with a 128gb version since at the time the 512gb were on back-order and I was about to leave the country for a couple months. Well, I am still having the issue on my current note 9 and it is so damn annoying especially while traveling and missing shots because the camera freezes. It is really unacceptable for any phone let alone one that is suppose to be the best. I am stuck paying for this thing as I am now past 14 day return period. Really crazy this hasnt been fixed yet
[Samsung Galaxy Note 9 Questions & Answers] Protomize:
Made a video of this happening to me: https://youtu.be/MLDIbm5SEc8
[Samsung Galaxy Note 9 Questions & Answers] insanedrunk:
Mines stutters and lags on opening camera, does it with Sam launcher, Nova, apex, launcher, etc.

It happens with or without SD card.

Its the most annoying thing ever in the world to happen while recording video. I have a video I recorded of System of a Down concert. It lags while recording, and freezez frame while playing back. I would post it somewhere but I don't know the legality of it concerning copyright laws.

Things to note, while recording right after it freezez it looses focus and takes time to refocus...

I have a tmobile blue 512 gb variant.
[Samsung Galaxy Note 9 Questions & Answers] bogdi1988:
Mine went away after last update but it started showing up again... Quite horrible
[Samsung Galaxy Note 9 Questions & Answers] Gary02468:
Which firmware version?
[Samsung Galaxy Note 9 Questions & Answers] bogdi1988:
ARH6 on U1
[Samsung Galaxy Note 9 Questions & Answers] diehardbattery:
Recent Galaxy Note 9 camera update re-released with new build number. Could this be a possible fix?
[Samsung Galaxy Note 9 Questions & Answers] black96ss:
I only have an issue with the camera/video recording when I set the camera settings to 4k and display settings on fhd. If I change the camera settings to match the display setting qhd/qhd or fhd/fhd then I have zero issues. Using lawnchair launcher btw
[Samsung Galaxy Note 9 Questions & Answers] Triplefull:
I tried what you said and my camera still freezes, randomly. I think the problem is in the firmware. Perhaps, the issue occurs when apps allocate memory that crosses page boundaries or due to some kind of memory leak as a result of poor programming.

Samsung is aware of the problem. However, I would still suggest that all of you email Samsung at the following email address and let them know you're experiencing the issue: officeofpresident@sea.samsung.com
[Samsung Galaxy Note 9 Questions & Answers] Protomize:
I made a another video of this insane lag in play: https://youtu.be/f-7oIwHokXs
[Samsung Galaxy Note 9 Questions & Answers] init6:
Also been having the issue with an AT&T 128GB version. It seems very random for me. Sometimes it seems fine and other times it will happen multiple times in a short period. There is one thing that is constant....it drives me NUTS!!! I've never had an Android phone (been and iPhone user since 2007) but this is the ONLY irritation I've had with the switch. I love the Note 9 but this is driving me crazy!
[Samsung Galaxy Note 9 Questions & Answers] PsiPhiDan:
I've owned only android phones, including a few Samsung phones, and this has NEVER happened. Very frustrating, indeed. Once they fix it, I dare say this is basically a perfect phone. At least for me!
[Samsung Galaxy Note 9 Questions & Answers] lazarus0000:
OMG!

So effing frustrating! Went to my daughter's basketball tryouts and got the lag throughout! Once in a lifetime photo opportunity and I got all of one good photo. The rest are either blurred badly or never took at all due to this infernal lag / freezing!

I love this phone. Praying Sammie can fix this quickly! Because it has only gotten worse with the passage of time....
[Samsung Galaxy Note 9 Questions & Answers] init6:
I do feel like it's gotten worse since I got it just a few weeks ago, but I have not been able to pinpoint any update or event that caused it.
[Samsung Galaxy Note 9 Questions & Answers] Limeybastard:
Finding myself using Burstmode more often so that at least one shot comes out nice.
[Samsung Galaxy Note 9 Questions & Answers] lazarus0000:
Couldn't even use the burst mode the other day. Literally froze as I was about to press the button and nothing happened.

What a frustrating mess...
[Samsung Galaxy Note 9 Questions & Answers] Limeybastard:
Do you have an SD card present? If so, try unmounting it and remove it and try. PS I'm aware Burstmode saves to internal memory.
[Samsung Galaxy Note 9 Questions & Answers] lazarus0000:
Aha!

Took half your advice and that's FOR THE WIN!

Since changing camera storage to internal, lag GONE.

I read your advice yesterday afternoon and decided to try a half measure (did not unmount and remove SD card, just changed storage location) and since then, all is good. I was even able to use Google Drive to scan a few pages of my daughter's math workbook - something heretofore undoable.

Great advice! Thanks!
[Samsung Galaxy Note 9 Questions & Answers] quethrosar:
Been heavy reporter on Samsung forum about this. Nothing fixes it. I even odined the phone.
[Samsung Galaxy Note 9 Questions & Answers] lazarus0000:
Try what I did. Absolutely no lag. Changed default storage to internal from external. Lag totally disappeared. Been using the camera like that for about a week now and it's 100% fine now. And my camera was unusable prior to the change.
[Samsung Galaxy Note 9 Questions & Answers] texas:
Trying myself as I've been on internal storage since I got the phone.

---------- Post added at 12:36 PM ---------- Previous post was at 12:31 PM ----------

No change.....sigh
[Samsung Galaxy Note 9 Questions & Answers] lazarus0000:
I also set Motion Capture to off. Don't know if that had any effect. About the same time I was changing storage location I was just trying anything. But I know that's one setting I changed. I don't need Motion Capture - nice little trick but it's more of a curiosity than a useful function for me.
[Samsung Galaxy Note 9 Questions & Answers] acidrain98:
Hey guys so I was having the same problems with the camera, photos and videos freezing for 10 secs at a time. Two days ago I installed a different font and rebooted the note the camera has not had any problems with freezing or lagging. I will update if freezing/lag comes back.

I have the Tmobile version 128gb. N960USQS1ARH6
[Samsung Galaxy Note 9 Questions & Answers] ihaveabu:
There's no fix. Report the issue to Samsung. Call them
[Samsung Galaxy Note 9 Questions & Answers] lazarus0000:
Well crap!

All that happiness and "do what I did! Do what I did!" to find a frozen camera again, just when I needed it most...

Here's hoping Sammie pushes pushes out a fix soon...
[Samsung Galaxy Note 9 Questions & Answers] brushrop03:
Have you guys tried disabling the scene optimizer
[Samsung Galaxy Note 9 Questions & Answers] quethrosar:
Everything had been tried. Nothing works.
[Samsung Galaxy Note 9 Questions & Answers] brushrop03:
I've personally had success turning off the scene optimizer. No more lag. But sometimes the camera does take a few seconds to load but a different issue (i can hear the camera shutter opening/closing. Weird.) But yeah, no more lag for me once I get the app open. It's been a few days now and I use the camera fairly frequently.
[Samsung Galaxy Note 9 Questions & Answers] quethrosar:
Is not last that had an issue. It's outright freezing for seconds at a time.
[Samsung Galaxy Note 9 Questions & Answers] milkit18:
This is Ridiculous I'm constantly missing moments and can't take pictures for work. This is really terrible.
[Samsung Galaxy Note 9 Questions & Answers] featureza8336:
There was an update yesterday for US Unlocked versions that claims to fix the issue. I haven't experienced it yet after updating but it only lagged a little bit and only occasionally.

• Version: N960U1UEU1ARJ5/N960U1OYM1ARJ5/N960U1UEU1ARJ5
[Samsung Galaxy Note 9 Questions & Answers] Gary02468:
That update does not mention the camera-freeze issue or claim to fix it. And many users who've gotten that update report that their camera still freezes.
[Samsung Galaxy Note 9 Questions & Answers] trebills:
Horrible issue that basically ruins my note 9 experience I really wish I returned this instead of getting a replacement
[Samsung Galaxy Note 9 Questions & Answers] texas:
For someone that bought the att version at Best Buy when it came out, so obviously outside of the 14 day return policy. But did buy the geek squad plan for the device, do I have any other options other than exchanging the device for another, presumably defective Note 9 device?
[Samsung Galaxy Note 9 Questions & Answers] unpaidcommentator:
Just curious if there have been any OTA updates that fixed this problem. It seems like the discussion sort of stopped in October.
[Samsung Galaxy Note 9 Questions & Answers] nique0201:
This is a really big issue. We need the media to get behind it (phone arena, Android Central, bgr, etc.) In order for Samsung to even bother with fixing it apparently.. this is really widespread and if it's hardware they need to say something! My camera freezes in ever app that uses it.. I can't record videos in the stock app without it freezing every 2 seconds... For $1000+ this should be addressed and rectified immediately.
[Samsung Galaxy Note 9 Questions & Answers] high_voltage:
My exynos note 9 doesn't have that issue. You all got the sd845 variant (atleast I see a lot of you are in the USA = snapdragon)?
[Samsung Galaxy Note 9 Questions & Answers] daneloi_bsb:
Same problems with Brazilian Galaxy Note 9. We use SD845 CPU variant here to. It's very frustrating. Worst Android experience since Galaxy S3.
[Samsung Galaxy Note 9 Questions & Answers] KryptosXLayer2:
ATT 128GB Note9 here - I thought it had something to do with saving pics to my old 200GB Class 10 Sandisk Ultra SD card, so I upgraded to a 128GB U3, A2, V30 Sandisk Extreme, same issues with camera.... Note8 had NO freezing issues at all when recording on any UHD settings, I find my Note9 has tons of issues with UHD, but freezes even taking pics. Voice commands aren't as good either, my Note8 and even 7 had no problems recognizing me, this is pretty awful at it

Hoping for a resolution soon, but since it's been over 2 months since I got it and others have posted the issue, I'm not holding my breath.......
[Samsung Galaxy Note 9 Questions & Answers] texas:
I'm trying something and .... So far..... Getting better results. Try using the camera in the secure mode.
[Samsung Galaxy Note 9 Questions & Answers] strikeIII:
AT&T has started rolling out the update with the November Security patch. I'm still waiting to grey it on mine but other people have been reporting that they got it.
[Samsung Galaxy Note 9 Questions & Answers] skim3993:
Hey guys,

I think I found a temporary solution here for this camera freezing issue. Try deregistering Iris from your settings >biometric. Then clear background apps once from recent view key.

I have never seen camera freezing issue since I did this above. I used to have this camera freezing almost every time I use camera even with this recent update but now I don't see this issue anymore!!!

This seems to be fixed after I deregister iris.

Hope samsung come up with a fix soon for this.
[Samsung Galaxy Note 9 Questions & Answers] texas:
Now that you mention it did disable Iris late last week and went to face ID. And it does seem to be acting better.
[Samsung Galaxy Note 9 Questions & Answers] texas:
There may to something to this.... I've tried the camera several times now. Still and video. And so far, it seems to be working better
[Samsung Galaxy Note 9 Questions & Answers] KryptosXLayer2:
Can you link where this update is to have camera improvements or bug fixes? I haven't seen it in this thread at least, thanks
[Samsung Galaxy Note 9 Questions & Answers] wsrobert:
So, this definitely works. Removed my iris data. Restarted the phone. And camera is literally lag free. Super wild.
[Samsung Galaxy Note 9 Questions & Answers] bogdi1988:
Negative Ghost Rider! I removed all my iris data and camera still froze up!
[Samsung Galaxy Note 9 Questions & Answers] iceepyon:
Have you tried wiping the cache partition in Recovery Mode?
[Samsung Galaxy Note 9 Questions & Answers] wsrobert:
Sorry to hear. I'm on day 2 with no issues now.

Even more - I tested by adding back Iris data and then launching the camera. Lag came back. Removed. Closed the camera and restarted. Lag is gone. I don't get it. But don't care since it's working for me.
[Samsung Galaxy Note 9 Questions & Answers] Knavely:
You are not the only one having this issue. Verizon sent me a new phone which worked fine for about 2 weeks, then the problem resurfaced. This is a known issue. Samsung is burying their head in the sand on this one, as usual. Remember how long it took them to admit they had a battery problem with the Note 7? I'm not expecting a fix anytime soon.
[Samsung Galaxy Note 9 Questions & Answers] strikeIII:
A fix will be in the next update which is why October security patch is delayed or skipped.
[Samsung Galaxy Note 9 Questions & Answers] Gary02468:
What reason do you have to think a fix will be in the next update, or to think that would be a reason to delay or skip the October security patch?
[Samsung Galaxy Note 9 Questions & Answers] :
Not sure where you got your info from but I got the October patch a few days ago and it has a camera fix included.

View attachment 4636962
[Samsung Galaxy Note 9 Questions & Answers] strikeIII:
Because people have already been reporting getting a large update. But I haven't heard any confirmation yet if this fixes the problem. From previous experience like the S9/S9+ and other devices whenever there was a big bug or software update that needed to be pushed Samsung will take a while to release an update until the fixes are ready. Once the bugs are ironed out then they'll resume regular monthly updates. My S9+ and Note 8 had already gotten the October patch update but not my Note 9.

---------- Post added at 05:09 PM ---------- Previous post was at 05:07 PM ----------

Yes some people have but there are still a lot of people who haven't. Plus I also said delayed in my post. Getting October update few days ago is delayed compared to previous months.
[Samsung Galaxy Note 9 Questions & Answers] Gary02468:
You mean the ARJ5 firmware, with release notes that list several "camera improvements" but make no mention of the freezing bug? It's been widely reported that that update does not fix the bug.
[Samsung Galaxy Note 9 Questions & Answers] :
When has Samsung not "delayed" updates? It's been like this for years with them. There has been a camera update but it has not fixed the issue for some a few posts back. I do agree Samsung needs to address this.
[Samsung Galaxy Note 9 Questions & Answers] strikeIII:
No there's a an ARJ7 or a ARJA going out now.

---------- Post added at 05:20 PM ---------- Previous post was at 05:15 PM ----------

Well depends on what you consider delayed. To me Samsung is usually around two weeks behind Google which I find normal because of all the varients. Anything longer than that would be delayed to me. I'm in the US on AT&T and have a Note 8 and S9+ that got the October update a few weeks ago.
[Samsung Galaxy Note 9 Questions & Answers] :
I've had every Note since the 3 and Samsung seems to most always be about a month behind. Still it isn't a excuse for the camera issue when the S9+ witch has the same hardware and dosen't have the camera lag.
[Samsung Galaxy Note 9 Questions & Answers] strikeIII:
Yeah but the S9+ also had other camera issues at launch and that update took them about two months to release.

---------- Post added at 05:43 PM ---------- Previous post was at 05:35 PM ----------

Speaking of the Devil. Getting the updates now but it won't let me post a pic. I'll report back with the build number and any other info it will provide. But chances are it'll be very vague and general like usual with AT&T. I'm really hoping the camera is fixed.
[Samsung Galaxy Note 9 Questions & Answers] strikeIII:
[MENTION=5601139]Misterxtc[/MENTION] [MENTION=4189104]Gary02468[/MENTION] Just installed ARJ7 with October 1 security patch. I'm on AT&T and so far the camera looks good. I'll give it more time but mine would consistently freeze right away. So right now it looks promising. Keep positive. View attachment 4637007View attachment 4637008
[Samsung Galaxy Note 9 Questions & Answers] Gary02468:
Thanks, good to know! Good luck. I'm on T-Mobile so I'll have to wait awhile longer for the update.
[Samsung Galaxy Note 9 Questions & Answers] RaymondPJR:
Lol!
[Samsung Galaxy Note 9 Questions & Answers] texas:
ATT here. Downloaded the update 2 nights ago. While it's better. It's still freezing some. Sigh
[Samsung Galaxy Note 9 Questions & Answers] KryptosXLayer2:
Yep, updated and seems to be working well now!
[Samsung Galaxy Note 9 Questions & Answers] strikeIII:
Mine seems to still be Freezing but only in Pro mode. Auto has been working flawlessly so far.
[Samsung Galaxy Note 9 Questions & Answers] NoBa3:
Camera settings galaxy note 9 crash

I have this issue by entering the settings inside the camera app and it crashes. So i can´t change camera settings for now.

I´ve installed latest stock rom from sam mobile so the new samsung update of 302mb didn´t fix the problem.

Maybe it will be fixed in android pie 9.0.

Changing to nova launcher didn´t fix it too.

Also Bixby command doesn´t work anymore since activating google speech. Maybe systemfile has a mismatch now.

wiped cash did´t work too.
[Samsung Galaxy Note 9 Questions & Answers] Gary02468:
A security patch (October or otherwise) does not have anything except security fixes. The ARJ5 firmware update, which includes the October security patch, also (according to its release notes) includes some camera improvements, but a camera-freeze bug fix is not mentioned, and many users have reported that the ARJ5 update does not fix that problem. Other firmware updates may also be at the October security-patch level.
[Samsung Galaxy Note 9 Questions & Answers] :
I really don't need to be schooled on what a security patch is, I've been around long enough to know. I also said in a later post that this dose not fix the lag for some users. Please show me where I said the camera update fixed the lag because I am having a hard time finding that.
[Samsung Galaxy Note 9 Questions & Answers] Gary02468:
Sorry, this thread is about the lag bug so I assumed that's what you were referring to. Sorry if I misunderstood you.
[Samsung Galaxy Note 9 Questions & Answers] Cashreedhar:
Software Update details

[IMG="Software Update screenshot"]https://drive.google.com/file/d/1bmX4knv9oKzGeIKd2cE-xKvIfJenT-BH/view?usp=sharing[/IMG]

Did this update fix the problem with camera for anyone? I really don't have any problem with my Note 9, but thought of adding a screenshot to show the changelong which has camera improvements.

Note 9 128GB unlocked (U1) model

screenshot -
[Samsung Galaxy Note 9 Questions & Answers] lazarus0000:
I believe this bug is going to be difficult to run down. Reading the forum, I see a number of different "solutions," most of which the follow up for is "Dang, thought I had it but the lag is back!" (myself included). It's unpredictable when it will rear its nasty head and seems to come & go. In my case, I had zero problems for the first couple of weeks of ownership, camera lag then came into play on & off & seemed to get worse with update in September, making the camera nearly unusable. I made some changes to settings & thought I had it beat but it's back. Now it appears to come & go - sometimes I have zero problems and sometimes that all I have...

I have a DSLR &, when I HAVE to have the shot, I'll be using that. Camera lag isn't a real issue for me, as long as I know I have to deal with it. But for those of us that depend on the N9's camera for that once in a lifetime shot.... Well.... All I can say is good luck (and hope that Sammy squashes this bug a little more quickly than recent history has indicated....)!
[Samsung Galaxy Note 9 Questions & Answers] meesagandu:
Same here

Yeah sometimes the camera lags.
[Samsung Galaxy Note 9 Questions & Answers] bogdi1988:
Knock on wood by my camera's been really good since the ARJ5 update.
[Samsung Galaxy Note 9 Questions & Answers] Mr_Armageddon:
My phone downloaded an Update today (around 400mb) that seems to have fixed the lag issue.

Model code: SM-N960UZBATMB

Baseband version: N960USQU1ARJ8

Carrier: T-Mobile

128GB version, have tried using both Stock and Nova Launcher, pics saved to internal memory. Had constant and horrible lag / freezing (and camera error message) making the camera unusable at times, especially action shots.

It's only been 1 day since the update, but the lag / freezing hasn't shown back up yet. I will keep monitoring and report back if that is not in fact the case, but so far so good.
[Samsung Galaxy Note 9 Questions & Answers] Gary02468:
It's been widely reported that any update, or even a simple reboot, often fixes the lag problem for up to a few days before the problem returns. It's already been found that the ARJ8 update is no different.
[Samsung Galaxy Note 9 Questions & Answers] shinew:
still have this issue, it's almost unusable. Very frustrating for otherwise an almost flawless user experience. I'm on US unlocked with Nov 10 2018 update N960U1UEUARJ5
[Samsung Galaxy Note 9 Questions & Answers] Mr_Armageddon:
Android Authority just reported on this issue. Nice to see that the media is starting to pick up on the story as well. Hopefully this helps light a fire under Samsung so they take care of the problem in more of a timely manner.

https://www.androidauthority.com/galaxy-note-9-camera-freezing-927492/#respond

Hopefully this helps light a fire under Samsung so they take care of the problem in more of a timely manner.
[Samsung Galaxy Note 9 Questions & Answers] Gary02468:
[accidental duplicate, deleted]
[Samsung Galaxy Note 9 Questions & Answers] demize!:
Looks like samsung finally acknowledged the bug and is releasing a patch. When God only knows.
[Samsung Galaxy Note 9 Questions & Answers] Gary02468:
Samsung has not acknowledged the problem. As usual, they've been silent, and different Samsung tech reps (who have no authority to make statements on Samsung's behalf) say different, contradictory things. Some deny there's a problem, others say some fix is coming (but with no details about what or when).
[Samsung Galaxy Note 9 Questions & Answers] PsiPhiDan:
Did you read the article? It seems they did acknowledge it.