yashsingh1/xdaforums huggingface dataset:
[Samsung Galaxy Note 9 Questions & Answers] febzz88:
Same here. I pre-ordered within the first hour of T-mobile accepting pre-orders and my card got charged last Friday for my two Note 9 orders. Tracking Numbers were generated last Friday as well. Today, there's no updated Tracking Information yet. Most likely they'll ship tomorrow, with an ETA of 8/24. I pre-ordered the 8GB RAM / 512GB HD ones. Selected the cheapest shipping option (7 days?) but on the UPS website, both orders are said to be shipped via 3-day delivery.
[Samsung Galaxy Note 9 Questions & Answers] iggibar:
I never really paid attention to the shipper, and upon logging into my FedEx account, the shipper that I got the SMS notification earlier was noted as being:

BRIGHTPOINT NORTH AMERICA

TRAFFIC Department

501 AIRTECH PKWY

PLAINFIELD, IN US 46168

317 707-2192

I was scared and started questioning where did I get a traffic violation from, but upon some google research, this is the shipper that Samsung is in agreement with to ship some of their phones and accessories.

Fedex says it's one box with dimensions of 10x5x8 in., and weighs 3lbs. I guess I won't know if I get the phone or headphones until it gets here, but I have a feeling this is just the headphones :(

and upon further research, other online articles suggest Brightpoint is actually handling the phone rollout.

What a rollercoaster of emotions :D
[Samsung Galaxy Note 9 Questions & Answers] Octoxan:
Kind of makes me regret paying for 2 day shipping.
[Samsung Galaxy Note 9 Questions & Answers] Jammol:
Why?
[Samsung Galaxy Note 9 Questions & Answers] mammothjojo88:
My card was charged and it says "Kept on hold"
[Samsung Galaxy Note 9 Questions & Answers] Shane818:
I'm in the exact same boat
[Samsung Galaxy Note 9 Questions & Answers] Toneman07:
Same - what does kept on hold mean lol
[Samsung Galaxy Note 9 Questions & Answers] Limeybastard:
All this reminds me of the t mobile order fisaco of a few years ago. Forgot what phone it was , was another Samsung device.
[Samsung Galaxy Note 9 Questions & Answers] 3pcssuits:
So what's the deal, At&T of places has their **** together but not T-Mobile WTF.
[Samsung Galaxy Note 9 Questions & Answers] stu5797:
everyone should stop getting all worked up over this. We will probably all get it on the 24th like T-Mobile originally said
[Samsung Galaxy Note 9 Questions & Answers] 3pcssuits:
The rep said that the phone won't ship till the 24th, but take that with a grain of salt.
[Samsung Galaxy Note 9 Questions & Answers] PsiPhiDan:
I originally ordered it the day after the announcement (10th?). It was the 128GB Ocean Blue. Then, after struggling with the decision, I opted for the 512GB. Even though my cc hadn't been charged and nothing had shipped, they claimed they could not edit the order. So I had to cancel it and redo the order (that was the 19th). So now it's backing my order up 2 weeks. :(
[Samsung Galaxy Note 9 Questions & Answers] BigMosley:
Yeah...that's sucks. But at the end of the day it's just another phone, and soon enough another fresh new device will come out and you'll quickly forget about the Note9 and the extra wait time.
[Samsung Galaxy Note 9 Questions & Answers] mammothjojo88:
Did you get a declined payment first? That's what happened to me, it got declined then after I had them re process the transaction it said hold.
[Samsung Galaxy Note 9 Questions & Answers] chipworkz:
Lot of familiar faces in here. The same comments seem to repeat themselves on every launch. At least for T-Mobile, don't worry about if your CC has been charged or if you have a tracking number or not. All the comments you are seeing are part of the normal build of of the phones actually being shipped out. As others have said, as long as it showed the expected ship date is the 24th which it is still saying, then the chances are very high that you will all get them the same day. Either inventory is much higher or the pre-order demand is not as high as in past releases since it is still showing the expected ship date is the 24th. Past phones depleted inventory counts and the ship date was getting pushed back before the official launch date even hit.

This is all related to T-Mobile only as that is where I have been for the Note3, Note4, Note5, Note7, S7 Edge, V20, and Note8. Like I said, a lot of these comments have been repeated over and over through each release. Just sit back and relax and I wouldn't be surprised if we see them more like the 23rd. T-Mobile has a tradition of shipping early but how much early has varied.

After I wrote that, I checked my order that I just placed yesterday and it is showing the 21st so maybe they are sending them out even earlier. The phones normally get picked up during the night and UPS may not even update until they are out for delivery. My order from this morning is still showing processing.

It is also possible that it will sit here in this status for a few more days if they aren't really shipping yet. So we all just have to wait and we will get them when we get them. :D
[Samsung Galaxy Note 9 Questions & Answers] bsharp8:
Same delivery date here.
[Samsung Galaxy Note 9 Questions & Answers] Tidbits:
They are probably going out tonight if you see 21st as a delivery date with 2 day air. Mine says that and I live in Hawaii. IF it doesn't have a direct flight then I won't get it on the 21st and I would get it on the 22nd.
[Samsung Galaxy Note 9 Questions & Answers] Dark_shadow70:
Just saw this on the TMobile app, I paid for regular shipping, in Georgia
[Samsung Galaxy Note 9 Questions & Answers] stu5797:
Mine says delivery for the 21st as well. How can we all get it on the 21st when they havent even been picked up by UPS?

Hmmm
[Samsung Galaxy Note 9 Questions & Answers] jmstansell:
They could be sand bagging it. Sometimes it is already in transit, but the tracking number is not updated.
[Samsung Galaxy Note 9 Questions & Answers] chipworkz:
It is actually very common with these releases. They won't change until the are loaded on the planes tonight at the earliest and then once they land in your city, they process them and send them out for delivery. Sometimes you won't see any update until after they are already on the trucks out for delivery.
[Samsung Galaxy Note 9 Questions & Answers] Tidbits:
UPS for me says the 21st but still says they haven't gotten it in their hands yet.
[Samsung Galaxy Note 9 Questions & Answers] PsiPhiDan:
Yeah but this is fun (and torturous). It's like being a kid on Christmas Eve!

Plus, maybe this will be my last device for a while if the Note9 is indeed the final model... Although I'd cry.
[Samsung Galaxy Note 9 Questions & Answers] Limeybastard:
Wondering if t mobile customers get theirs first before those that bought from Samsung directly?
[Samsung Galaxy Note 9 Questions & Answers] Knbnguyen:
i'm so sad, all these people get shipping status and i'm still at Order being processed....
[Samsung Galaxy Note 9 Questions & Answers] Semantics:
My Samsung order shipped on the 19th according to them.
[Samsung Galaxy Note 9 Questions & Answers] iggibar:
My order is from Samsung. Fedex notified me of the package(via my business account) before Samsung did. Fedex always delivers around 11-12am in my area, so I'm sure it will be here tomorrow.
[Samsung Galaxy Note 9 Questions & Answers] Shane818:
Ordered 2 day air from T-Mobile and it also says 21st but ups hasn't updated yet also so here hopes (512gb blue)
[Samsung Galaxy Note 9 Questions & Answers] BigMosley:
Which day did you order your Blue 512gb? I ordered on the 15th and it's saying I won't get it until the 29th - September 5th.
[Samsung Galaxy Note 9 Questions & Answers] Shane818:
10th
[Samsung Galaxy Note 9 Questions & Answers] BigMosley:
I would have ordered on the 10th but T-Mo wouldnt let me pre-order without the trade-in device in hand, that didnt come in the mail until the 15th :rolleyes:
[Samsung Galaxy Note 9 Questions & Answers] bryancotton84:
Hmm still pending pickup by UPS since the 18th.
[Samsung Galaxy Note 9 Questions & Answers] Shane818:
Same here T-Mobile is a troll with there 21st est delivery
[Samsung Galaxy Note 9 Questions & Answers] chong67:
Order this past Sat night. Mon AM my cc got charged.

Today Tue AM check I got my shipping info and it will be here tomorrow Wed by EOD.

2nd day delivery? It might be next day air? WOW!

Maybe you get something moving today? It might tomorrow when you see some data on the web.
[Samsung Galaxy Note 9 Questions & Answers] bryancotton84:
My UPS says next day air saver, so whenever it does get picked up it'll be here quick.
[Samsung Galaxy Note 9 Questions & Answers] Toneman07:
Talk about playing with your emotions - T-Mobile updated the status to shipped. Shows it hasn't been picked up yet but it's estimated it will be here today. Not holding my breath on that one :rolleyes:
[Samsung Galaxy Note 9 Questions & Answers] jrapps:
My guess here is that none of these phones have actually shipped yet and none of us are getting them today. They likely printed a whole bunch of 2 day air shipping labels on the 17th and UPS's computer populated the 21st as an estimated delivery date on the assumption that the package would be shipped within 24 hours of printing.

While I don't trust T-Mobile system to update instantaneously, my experience with UPS is that when a package gets scanned the website gets updated almost immediately. I just don't see how all these phones get properly routed from the T-Mobile Warehouse to their respective states and cities without being scanned at some point.

in the end of the day I can be very patient I don't care if it takes an extra couple of days for the phone to arrive.
[Samsung Galaxy Note 9 Questions & Answers] Octoxan:
I might complain to T-Mobiles customer support. "We won't charge your card till it ships." Then get billed 5 days ago and still it hasn't shipped.
[Samsung Galaxy Note 9 Questions & Answers] Toneman07:
You card get's charged once it is actually loaded onto a truck - even if the truck hasn't left yet. To a certain extent, on a truck, shipping label created, that's pretty much the definition of shipped to the T-Mobile employees even if it hasn't gone out yet :eek:
[Samsung Galaxy Note 9 Questions & Answers] Semantics:
I don't know what Samsung is waiting for. My Phone will be delivered tomorrow. It was in Indianapolis last night and Memphis today, but the charge is still pending on my CC?
[Samsung Galaxy Note 9 Questions & Answers] notinmybutt:
I mean, at some point, someone has to accidentally let a truck full of phones hit the distro center, right?
[Samsung Galaxy Note 9 Questions & Answers] Knbnguyen:
So, it seem like the Ocean Blue 512gb version is on back order. If you were to put in an order today, your estimated ship date is : 09/19/2018 - 09/26/2018. Any other version to include the 128gb still have ship date of 8/24/2018. This suck!!!
[Samsung Galaxy Note 9 Questions & Answers] Limeybastard:
Same here, got my tracking in from FedEx saying delivery tomorrow 8/22 from Samsung directly.
[Samsung Galaxy Note 9 Questions & Answers] BigMosley:
Much worse on Verizon.
[Samsung Galaxy Note 9 Questions & Answers] Octoxan:
Customer rep just told me none of them have shipped out yet.
[Samsung Galaxy Note 9 Questions & Answers] notinmybutt:
They give any other info?
[Samsung Galaxy Note 9 Questions & Answers] Octoxan:
"Your phone is packaged up, has a shipping label on it, and is ready to go. It just needs to be picked up by UPS. Also, these phones are leaving our warehouse by the truck load and UPS won't be scanning each individual package as they leave, so the tracking info won't update until it gets to UPS's sorting facility and they start sorting out all of the packages to route them toward their destinations."

---------- Post added at 03:29 PM ---------- Previous post was at 03:14 PM ----------

Just told them very plainly that it makes no sense that "ready to be shipped" does not equal "shipping" and they offered to add what I paid for 2nd day air as a credit on my next bill. Wasn't rude or asking for anything but information.
[Samsung Galaxy Note 9 Questions & Answers] Semantics:
Did you pay for 2nd day air under the expectation that the phone would arrive like they said on the 24th? If that is the case, I'd take the offer and run. They honestly owe you nothing unless the phone isn't delivered by the date they originally promised which was the 24th. I'm getting mine tomorrow but my expectations were the 24th. That's just gravy to me, I wouldn't put up a stink unless they miss the date the promised.
[Samsung Galaxy Note 9 Questions & Answers] Octoxan:
Even then it says estimated ship date is the 24th, not even the delivery. All I asked them is why would I be billed 5+ days before the device actually ships, when told I wouldn't be billed till it shipped. The guy was like "I can refund you $15 if that helps ease the trouble!". Haha yeah no complaints here.

Their Twitter help is 100% better than calling in or using their web chat.

---------- Post added at 04:30 PM ---------- Previous post was at 03:59 PM ----------

Just now UPS updated and says it's being processed through their facility in KY (I'm in OH) and will be delivered tomorrow!
[Samsung Galaxy Note 9 Questions & Answers] Jammol:
Mine will be here tomorrow. ?
[Samsung Galaxy Note 9 Questions & Answers] Shane818:
I got updated shipping info from T-Mobile and ups now they both show the same 22nd arrival thank you all this order processed ready for ups was making crazy
[Samsung Galaxy Note 9 Questions & Answers] Jammol:
That's all I can capture on this crappy LG K30. UPS picked it up this morning apparently and emailed me through MyChoice that it'll be here tomorrow. ?
[Samsung Galaxy Note 9 Questions & Answers] Jammol:
Lol.... Breathe.... Your zen shall arrive soon enough. ?
[Samsung Galaxy Note 9 Questions & Answers] Limeybastard:
Hopefully no pink screens.lol
[Samsung Galaxy Note 9 Questions & Answers] Semantics:
Displaymate claims it's the most accurate phone screen color wise ever. There better not be pink screens.
[Samsung Galaxy Note 9 Questions & Answers] Limeybastard:
They did with the note 8 also. But some people still had slightly pink tinge screens. I'm going to digress , it's pot luck I guess. LoL
[Samsung Galaxy Note 9 Questions & Answers] Jammol:
That would really suck if that happens. Well, I sure hope the T-Mobile store got ones to exchange starting tomorrow. ? Or they'll be giving me a year of free service by the time I'm done! Already had the next two bills wiped out because of the crappy LG K30 B. S we have been dealing with. If it wasn't for that I wouldn't have ordered the Note 9 so soon.

Coworker and I stripped one down and ran tests, power management between the Bluetooth and WiFi modules is pointless at best!!! Any kind of load on either modules cuts off the other. WTF?! LG told us they don't take public comments on their devices when it comes to the internals because we "don't have LGs permission to do so." WTF?!
[Samsung Galaxy Note 9 Questions & Answers] Limeybastard:
I thought you had a note 8?
[Samsung Galaxy Note 9 Questions & Answers] wease:
My tracking info updated, states delivery Thursday. Is a signature required?
[Samsung Galaxy Note 9 Questions & Answers] Semantics:
Signature is required from Samsung.com.
[Samsung Galaxy Note 9 Questions & Answers] Toneman07:
Tracking updated, shows it just left Indianapolis - expected delivery is tomorrow end of day.
[Samsung Galaxy Note 9 Questions & Answers] notinmybutt:
Mine updated to End of Day Thursday.

I paid for Ground Shipping and ordered mid-last week.
[Samsung Galaxy Note 9 Questions & Answers] wease:
I ordered from T Mobile, don't think it needs a signature. Or, hope it doesn't
[Samsung Galaxy Note 9 Questions & Answers] Jammol:
I do... Well... I did.... And then I gave it to the wife so she wouldn't have to deal with the LG K30 crap! ?
[Samsung Galaxy Note 9 Questions & Answers] Limeybastard:
Oh I see , fair enough that's very nice of you.
[Samsung Galaxy Note 9 Questions & Answers] Jammol:
Man mine just left Colorado springs CO and I live in Greeley Colorado, lol. Literally two hours north of where it left. Good thing I didn't pay for overnight, the store manager waived it for me! ??
[Samsung Galaxy Note 9 Questions & Answers] Dark_shadow70:
So now I'm even more confused, that UPS app just changed to in transit and on time, delivery today, from Indiana to Georgia, but it shows they haven't picked it up yet, up until a few minutes ago it only said ready for pickup, no scheduled delivery date
[Samsung Galaxy Note 9 Questions & Answers] Jammol:
Do you have UPS MyChoice? Just copy the tracking number itself and check on ups to see what it says. You just confused me with your post. ?
[Samsung Galaxy Note 9 Questions & Answers] MikeyNick:
Where is it shipping to? I'm in SoCal and paid for ground shipping, got an origin scan this morning but that updated my delivery date to Monday the 27th :(
[Samsung Galaxy Note 9 Questions & Answers] Jammol:
Lol, yeah something like that. ?

She was like, "do you trust me with a brand new $1k phone?" I told her heck no. She has a bad habit of breaking phones shortly after getting them. My Note 8 I gave to her? She dropped it while washing it two weeks ago and by the grace of the phone gods, the only thing that happened was a slight dent in the right side of the metal siding where the front and back glass meet. This happened about 2 hours after gave it to her!!! ?
[Samsung Galaxy Note 9 Questions & Answers] Limeybastard:
Good lawd, I think perhaps an insurance policy for breakage might be needed going forward [emoji16]
[Samsung Galaxy Note 9 Questions & Answers] Jammol:
Lol, yeah. I can't put one on that Note 8 cause I bought it outright from Xfinity a year ago. I guess I can go with Samsung to see if they'll cover it. The Note 9 has insurance though since we are now with T-Mobile.
[Samsung Galaxy Note 9 Questions & Answers] Limeybastard:
I was going to say if you need note 8 cases I have plenty I can send you. No cost.
[Samsung Galaxy Note 9 Questions & Answers] TehKing:
Pre-ordered my Note 9 last Thursday (August 16) via [MENTION=259357]Tmobile[/MENTION]Help on Twitter. They waived the down payment ($81.99, already down from $279.99 because of account status) SIM card fee and shipping. It'll be here Thursday, and I can't wait. I always get the flagship Samsung phones, and this is the first one in a while that I've genuinely been excited about.
[Samsung Galaxy Note 9 Questions & Answers] MikeyNick:
Damn, you scored big time. Next time I'm definitely not going through the online chat. I had to pay the $82 down AND pay $7 for ground shipping. I even mentioned that I could have sworn I'd seen somewhere that standard shipping would be free, and they said if I want to get out of paying for shipping I could go to the store on Friday.

It's crazy how different of an experience you get via online chat / twitter / phone support
[Samsung Galaxy Note 9 Questions & Answers] bsharp8:
Hump day it is then.
[Samsung Galaxy Note 9 Questions & Answers] KOLIOSIS:
I couldn't avoid the down payment,as I used EIP,but,I avoided any SIM or customer service/activation fees,by doing the transaction on-line.

Immediately afterwards,I called Customer Care & requested a bill credit for the shipping fee ($24.99) ,the bill credit is already applied to my normal billing for next month.

I waited until today,8/21/18, to order the Lavender Purple 8GB/512GB Model & if not for my bank erring on the side of caution (temporary hold,cleared for processing now),the phone would have been on the way today.

Worse case,it'll arrive by Friday via UPS Overnight.
[Samsung Galaxy Note 9 Questions & Answers] aznmode:
Wonder if this code works if it's a not a new line

View attachment 4577618
[Samsung Galaxy Note 9 Questions & Answers] BigMosley:
Jeez I had to pay $626.19 for the 512gb, but hey they gave me free 2 day shipping lol
[Samsung Galaxy Note 9 Questions & Answers] Jammol:
I might have to take you up on that offer cause I only have 1 case for her to use and it's not the most secure. Though she is attached to her super wallet case!
[Samsung Galaxy Note 9 Questions & Answers] TehKing:
I always do account servicing and transactions via the Twitter team. They are far and away the best when it comes to issues, sales, etc. I may just be lucky, but I've never had to pay a down payment, "upgrade" fees or shipping when getting a new device. Eight lines and never having a late or missed payment in the 10 years I've been with TMo might play in to it a bit though.
[Samsung Galaxy Note 9 Questions & Answers] bryancotton84:
Out for delivery!!!
[Samsung Galaxy Note 9 Questions & Answers] Semantics:
My two note 9's arrived! Now I have to figure out which one was the freebie so I send the right one back!
[Samsung Galaxy Note 9 Questions & Answers] Jammol:
What coast are you on?

They are making me wait until end of day! ?
[Samsung Galaxy Note 9 Questions & Answers] Semantics:
I'm in NY. I'm really freaking glad the blue is darker than the renders they keep showing.
[Samsung Galaxy Note 9 Questions & Answers] Limeybastard:
Yep, same here.
[Samsung Galaxy Note 9 Questions & Answers] swazedahustla:
It has landed.....
[Samsung Galaxy Note 9 Questions & Answers] Knbnguyen:
I'm crying from the inside right now..... my order still "processed"
[Samsung Galaxy Note 9 Questions & Answers] s0calstate0fmind:
Same lol ? except mine went from estimated delivery end of day 8/24 to now saying rescheduled to 8/27. Ordered a blue 128gb on 8/14 through TMobile over the phone.
[Samsung Galaxy Note 9 Questions & Answers] BigMosley:
It seems the Blue 512gb may have been delayed even further! When I go into my T-Mobile app on the first page it now's says

Estimated shipping date: 2018-09-19 - 2018-09-26

But when I click on "Click for more details" it still says 8/29/18 - 9/5/18 which is what it always used to say!

WTF?????
[Samsung Galaxy Note 9 Questions & Answers] chipworkz:
I just got my Blue and Purple notes that I ordered on the 19th and 20th. Blue for me, Purple for the wife. :D

I already submitted my claim for the two pairs of headphones as well. T-Mobile sure has a great deal running combined with the free headphones too.

Edit: The headphones have already been approved and shipping out the week of Sept 3rd! That was fast. :D
[Samsung Galaxy Note 9 Questions & Answers] DannyHammons:
My 512 GB T-Mobile Note 9 is in my hands in Texas! Woohoo
[Samsung Galaxy Note 9 Questions & Answers] Knbnguyen:
for those who received their Note 9 with 512gb... could you let me know if your came with an extra pen and a case?
[Samsung Galaxy Note 9 Questions & Answers] BigMosley:
There are already unboxings of the 512gb on YouTube from today, and nothing extra for the US customers regarding another pen or case.
[Samsung Galaxy Note 9 Questions & Answers] Knbnguyen:
Well, that suck!!!! I was hoping the Note 9 512 version is the special edition one that running around LOL.
[Samsung Galaxy Note 9 Questions & Answers] BigMosley:
No that's for overseas countries, they always seem to get the better packaging.
[Samsung Galaxy Note 9 Questions & Answers] nikhil711:
When did you place your pre-order? I'm out in Dallas and ordered mine (512 Blue) in-store on August 13th and now I'm seeing the 9-19 estimated shipping date on the main page (original 8-24 on detailed page).
[Samsung Galaxy Note 9 Questions & Answers] Knbnguyen:
I ordered mine on the 14th... and i got the same status like you also. Kinda not surprise now consider they just released the number stating that the 512 ocean blue model got more than 50% of the pre-order numbers.
[Samsung Galaxy Note 9 Questions & Answers] PsiPhiDan:
What's your AnTuTu score look like on the 512?
[Samsung Galaxy Note 9 Questions & Answers] Jammol:
Chillin' in Brooklyn right now. Wife unboxed the Note 9 for me. She's purdy purple!?
[Samsung Galaxy Note 9 Questions & Answers] Limeybastard:
Nice got mine earlier this afternoon. Trying to set it all up like it was before.
[Samsung Galaxy Note 9 Questions & Answers] avengethis1:
Preordered on the 21st and it shipped same day. Still dont have tracking number since I just switched back to TMO. Did the blue 128gb. I did it in store with the trade in to get $500 off