[OnePlus 6 Guides, News, & Discussion] Funk Wizard:
Caller Identification Open Beta Version for IN Region

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On December 28th, we launched a caller identification feature in the latest Open Beta for the OnePlus 6/6T in India. This feature will help users better identify unknown callers. We are very excited about this feature as we know that many users in India have been asking for this for a long time.

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Many of our community members in India asked why our latest flagships did not have a caller identification feature, which is highly sought after in their country. Some report receiving spam phone calls almost every day. This even happened to one of our Chinese employees, who, during a business trip to India, received junk calls within a few days of buying a SIM card. After several months of research, we found that phone harassment has become a serious problem for mobile phone users in India. Actually, we have been aware of this pain point for a while now and we have worked hard to solve it. However, we have always remained cautious, because we aim to not only bring a good user experience, but also to protect your privacy.

User privacy as our top priority

The caller identification feature requires a huge amount of data. For example, users can tag unrecognized caller numbers and the tags will be reported to our service providers to help us better identify and classify these numbers. However, when we were developing this feature, we made user privacy our top priority. We require that providers do not collect any sensitive data and we discuss with them each piece of data to be collected, to ensure that each item is necessary and within reason.

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To satisfy our user privacy requirements, we have gone even further. The EU has passed the most stringent user privacy protection regulation yet - the General Data Protection Regulation (GDPR) - in May of this past year. Although this regulation does not apply to India, we are adhering to such high standards and have conducted internal GDPR compliance assessments for the Indian phone number identification feature. When you use this feature, we hope you will notice the efforts we have made in this regard. For example, this feature will only be enabled with your consent and it has a separate privacy agreement.

Because of user privacy protection requirements, we can only identify and classify the tags (types) of private(non-institutional) unfamiliar numbers such as “Spam”, “Suspected fraud” and “Ads/Promotions”, but without displaying the name of the number’s owner. This feature is still in the early development phase and it cannot identify all unfamiliar numbers at present. We believe that this feature will provide an increasingly improved experience, thanks to the power of the OnePlus community.

We’d love to hear about your experience

Currently, OnePlus 6/6T users in India can update to the latest Open Beta version on the forum and experience the caller identification feature. You can activate this feature by following the steps below:

Phone > Settings > Caller identification

If you have any suggestions or questions after trying, please reply in this thread. Thank you for your valuable suggestions. Our team is always eager to hear from you.

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