yashsingh1/xdaforums huggingface dataset:
[Android Apps and Games] ouzowtf:
Currently 2,6 GB free and average memory usage of the 6 GB RAM is 57% as per Android.

And for FairEmail the usage was 18 MB with a maximum of 87 MB.

I did not restart or update it till now. Is there anything I can do right after the manual start to help find the problem?
[Android Apps and Games] M66B:
Maybe the error report was not of your device (all error reports are anonymous).

You can always send me the debug info by long pressing 'Support' in the navigation menu. Try to do this as soon as possible after the problem to increase the chance the problem is still visible in the debug info.
[Android Apps and Games] M66B:
[MENTION=2932933]ouzowtf[/MENTION] did you already check here? https://dontkillmyapp.com/
[Android Apps and Games] ouzowtf:
Yes, and FairEmail is set to not optimize and advanced optimization is off as it's like half a year at least.

And I never had problems with FairEmail before.
[Android Apps and Games] ths180:
Hello,

with activated watchdog and with deactivated watchdog, too?
[Android Apps and Games] ouzowtf:
Had it deactivated till yesterday, but it happened before and after (since one week or something like that).
[Android Apps and Games] ths180:
Android Update last days?

Samsung for example changed something from April to Mai Patch...

Do you have Greenify or something else?
[Android Apps and Games] ths180:
Remove reply all if there is just one recipient. Very good.

And templates only if templates saved/ set up.

I think not everybody works with templates.

Thanks,

Thomas
[Android Apps and Games] ouzowtf:
No to both.
[Android Apps and Games] ths180:
Sorry, which device and android?

In older devices or Android versions was often tricked by the manufacturers. I once had this with a calendar app and a Samsung Galaxy S7. All apps were mercilessly killed to save battery. Samsung has only run apps that have included in the package name alarm. All settings by the developer were in vain. By chance we found an article about it. The developer then sent me a trial version with an alert in the package name. That solved all the problems. That's why I'm asking ...

Thomas
[Android Apps and Games] M66B:
[MENTION=2932933]ouzowtf[/MENTION] your issue is bothering me, so can you please explain once more what is exactly happening in as much detail as possible?

I also like to know if there watchdog starts FairEmail again, so if you discover that FairEmail is not running and this is acceptable, please wait at least an hour to see if FairEmail is being started again. This could also help in diagnosing the problem. Note that opening the user interface will likely start FairEmail again, so you might want to avoid that for this test.
[Android Apps and Games] ouzowtf:
I don't really know what's happening. Regularly, when watching other notifications, I check if the low priority notification of FairEmail (and Netguard) is still there.

And since some days the FairEmail notification sometimes it's not there. Then I start FairEmail manually again and it works again for a while (a day?!).

At the moment FairEmail last time run like 16-18 hours ago (four or five hours ago I checked the battery stats of Android for FairEmail and the last entry was then 12 hours ago). Seems like watchdog did not restart the service in this time.

I will restart now again manually and try to monitor when it happens again.

//Edit: I also enabled debug mode now, if this helps
[Android Apps and Games] maybeme2:
I would like to evaluate the effectiveness (or lack thereof) of the many rules I created. So I accessed the FairEmail log (long press support).

Searching the log I notice that it identifies the rule - but not which account the rule is in. I have 6 accounts in FairEmail and the same named rule may exist in several accounts. Am I just missing it?

Is there a better way to see what the various rules are doing or not doing?

Thanks.
[Android Apps and Games] M66B:
It looks like FairEmail is being killed, else you would have seen a crash notification earlier. Make sure you disabled battery optimizations for FairEmail and double check here: https://dontkillmyapp.com/

Debug mode want help here and will look really ugly.
[Android Apps and Games] M66B:
Maybe it is an idea to link messages processed by a rule to the rule, so you can see later what happened.

Edit: not a good idea because multiple rules can apply to one message.

Edit 2: I will add a rule log.
[Android Apps and Games] maybeme2:
That would be perfect! ?

Thank you!
[Android Apps and Games] ouzowtf:
Seems like it was killed again three till six hours ago.

Netguard is still running.

Currently 3,1 GB RAM free and only 48% used.

Six hours ago FairEmail used average 9,2 MB with a maximum of 140 MB.

I had a notification for a new mail since six hours ago.

Maybe the notification uses more RAM than it should use and therefore gets killed?

I often have new, unread mail notifications for a longer time (few hours up to one or two days), but never had problems with it.
[Android Apps and Games] M66B:
I don't think the notifications are causing this.

If you use badge counts for the launcher icon, please disable this in the advanced options, section miscellaneous. I have seen trouble with this in the error reports.
[Android Apps and Games] ouzowtf:
I don't use the badge counts and the setting is already off.

Maybe it's not my error report what you saw?
[Android Apps and Games] M66B:
Maybe not. Error reports are anonymous, so I can't see from who they are.
[Android Apps and Games] Hiroo Onoda:
Not sure if suggestions on where to show attachments are still welcome, but how about some sort of button/link from the top of the screen, the tapping of which makes you go to the attachments which are shown on the bottom per default? Similar to the home button, but the other way around. Sometimes you want to access the attachments immediately, sometimes you wanna read the actual text and having to scroll down is bothersome. A simple tap on top that takes you down would make sure both scenarios are well covered, and would also make the additional option in settings superfluous, in line with Marcel's policy of limiting options as much as possible.

I second this.
[Android Apps and Games] M66B:
I am sorry, but I am not going to add a button to go to the top and to the bottom of a message. One to go to the message actions and one to go to the attachments. It is more likely that I will remove the option to have the attachments at the bottom to avoid this situation.
[Android Apps and Games] famusc:
Hi, sometimes it happens that notification buttons are not responsive. Also sometimes notification doesn't disappear after click on it and I have to dismiss it manually. Thx
[Android Apps and Games] M66B:
This could be caused by Android or because of the FairEmail database being busy. Marking a message read and removing a notification as a result of this is mostly fast, but if for example messages are being synchronized, it might take a few moments until the update comes through.

To keep the database consistent most actions are done in transactions that need to wait on each other.

I will see if I can remove the notification before the transaction.
[Android Apps and Games] famusc:
The option to have to attachment at the bottom is one of the best: most of the times I care of the email message a lotmore than attachments. I don't think to remove this kind of option is the right choice: who prefers attachments on top can simply not use it.

---------- Post added at 06:47 AM ---------- Previous post was at 06:46 AM ----------

A simple question: I have sync every 30 mins and low priority permanent notification disappears after a while between a sync and the other (it reappears at the time of next sync). Is it supposed to work this way?
[Android Apps and Games] M66B:
I am thinking about long pressing the home button to go to the bottom of a message.

Yes, the low priority foreground notification is needed to prevent Android from killing the periodic sync. It will appear for 60-90 seconds and go away.
[Android Apps and Games] tbv2005:
Do you mean the system home button? If yes, in my (humbled) opinion not a good idea as there are android systems where you can set a different action for this already system wide (like miui, i think oxygen os as well and moatlikely somw others too). As well there are xposed modules like gravity box which also allows for such action to be set....
[Android Apps and Games] M66B:
I mean the message home button, so no.
[Android Apps and Games] tbv2005:
Ok, sorry....
[Android Apps and Games] ths180:
Hello Marcel,

if you forward an email with inline pictures, then delete the contents, the pictures are not removed from the attachments at the top. Scenario as follows: I would like to forward the mail to somebody just because of the attachments. Then I delete the text from the forwarded mail out.

But the inline pictures appear in attachments.

If you close and reopen the mail/draft it disappears.

Thank you,

Thomas
[Android Apps and Games] m0d:
Editing the text of reply or fwd will remove inline attachments. This has been mentioned before.

If you click on save button, the 'appearing' attachments will be removed after you edit text.

This happens due to html to text conversion once you click edit reply/fwd message that part is converted to plain text, so images are automatically removed, (You need to save draft to see resulting removal of inline attachments on top bar)

Currently, options available,

- edit text and remove inline attachments

Or,

- do not edit and keep inline attachments

---------- Post added at 05:41 AM ---------- Previous post was at 05:37 AM ----------

It would make more sense for it to replace the home button icon instead, though.
[Android Apps and Games] M66B:
No worries, your question was understandable.
[Android Apps and Games] M66B:
The home button needs to stay to go to the message header, so it can't be changed as suggested.
[Android Apps and Games] SnoopyDog:
Testing this app looks promising so far. Only one question: would it be possible to change the app icon so that it has a transparent background? Right now, it has a light gray background which does not match with my desktop. All other apps that I know have an icon with a transparent background.
[Android Apps and Games] heinhuiz:
Maybe change it to a ⬍ button with corresponding function, i.e. (initially and/or when at top) jump to bottom, and when at bottom jump to top? And vice versa, short tap only.

---------- Post added at 01:28 PM ---------- Previous post was at 01:23 PM ----------

This has been discussed earlier here.
[Android Apps and Games] m0d:
I meant remapping the long-press home-button to go to top, as you mentioned below, instead of the icon being displayed.

If that is possible it would be cleaner and simpler design than having the button always displayed.

It is more clear for user for home button to take you to top rather than bottom. The logic is inverse.
[Android Apps and Games] M66B:
Remapping the system button is not a good idea as they are for the system, not for apps.
[Android Apps and Games] ths180:
Hello Marcel,

sometimes I get mails with winmail.dat attachment.

Is it possible for you to open?

What do you think?

Thank you very much,

Thomas
[Android Apps and Games] M66B:
You'll need to install a viewer for this:

https://play.google.com/store/search?q=winmail.dat&c=apps
[Android Apps and Games] ths180:
OK thanks.

I knew from my old client that this is internal solved.

Thanks for the link and tipp.

Other question: If I want to delete a file in the trash, this can only be done by multi select and then delete. In the message itself is not a delete and even via 3 dot menu not.

Is it right?

Thanks,

Thomas
[Android Apps and Games] M66B:
Recent Play store comment:

"Awful! Only loads limited emails. Is this normal? This app is junk. Can't even send emails. Junk junk junk!"

Does the world even deserve a mostly free, open source, privacy friendly email app?

Edit: FairEmail is published in the Play store as test version. Maybe I am going to remove it for the time being.
[Android Apps and Games] geronimoge:
Thanks, you're right. But the behaviour seems really strange to me (my personal oppinion):

1. open the mail and see no content but attachments

2. click the little download button at attachment *.asc

3. click the little eye button at attachment *.asc

4. choose APP to decrypt (openkeychain)

5. type in the password to decrypt

6. choose in the list, which now decrypted part you want to see (propably 'text')

7. switch back to FairEmail (where you still can't see the content of the mail)

8. repeat steps 1, 3, 6 when you want to see the content (e.g. text) again

And could you be so kind to add the info in the FAQ how to answer or forward a former encrypted mail as a decrypted mail?

I personally like the behaviour from K9.

There it's just one or two steps:

When you open an encrypted mail it tells you so and you can type your pw to decrypt.

After that the decrypted mail is shown as a 'normal mail' with all oft its 'real content and attachments'.

When you like to answer or forward this mail you can choose, if you want to do that encrypted or decrypted.
[Android Apps and Games] M66B:
Create an issue on GitHub and I will likely improve this later.
[Android Apps and Games] beeshyams:
I thought by now you would be immune to such things

I wouldn't suggest removing from Play Store---> not everybody accesses from Git Hub or F-Droid
[Android Apps and Games] geronimoge:
Could someone with a github account be so nice to do that? That would be great.
[Android Apps and Games] M66B:
Maybe I am just tired. Just being a human.
[Android Apps and Games] OSheden:
Only you can see the comments so just don't care :) I know how such reviews are frustating though... There are dummies on the street, there are dummies on the web ;)
[Android Apps and Games] folusmile:
I wil suggest u remove it for the time being cos people don't really understand how it works. Or else negative comment upon negative comment.
[Android Apps and Games] FaulFels:
Hello,

could you add support for signatures under identities in a future release?

I'd appreciate the possibility.

THX for this app.
[Android Apps and Games] M66B:
Create an issue on GitHub and I will look into adding it. For now standard replies are useable for this.
[Android Apps and Games] m0d:
Not sure.

AFwall also has it as safemail:

So, there might be somewhere it is named safemail?

Tried checking github but no mention to safe email.

Hmmm, it might have cached safe email as name of package.

So, how do I reset it for other apps?

Maybe uninstall and reinstall. Will try that later and get back to you
[Android Apps and Games] M66B:
As said before: that is a problem of the other app. It is not unusual that apps are renamed, so an app should not store the app name in its own database and assume it will never change. Caching would be logical, since app names do not change often, but a developer should always think about when to expire the cache, which is always the main question when using caching. An app could check on start if there were changes. Also, Android can sent updates notifications in real time.
[Android Apps and Games] Irish_Dude:
I followed you FAQ regarding identities

I'm using posteo.de

I can add my posteo.de account fine and can check emails but when I add my alias it doesn't work.

For the aliases I'm using the prepopulated port 465 and have tried with and without STARTTLS ticked.

I also sent you some logs
[Android Apps and Games] M66B:
There is no need to send logs for configuration issues. Does Posteo not have setup instructions about this? I am not a Posteo user, so I cannot really help you with this. Somebody else?
[Android Apps and Games] Irish_Dude:
Posteo aliases work great with K9, I'm only trying to help bro as I thought it could be a bug, which is why I posted logs

Anyway Posteo aliaes don't work

Also in posteo lots of blank draft emails are showing up which don't exist
[Android Apps and Games] M66B:
If aliases work in K9, I don't see why they wouldn't work in FairEmail. It is just a matter of using the right config.

About the drafts: are you using the latest version?

Edit: I was also trying to help.
[Android Apps and Games] TheMadRuffian:
I could be never more in disagreement with this comment. After all the app in beta and the person who commented it couldn't even understand that mere fact.

Personally, I feel that in today's world of consumer being a product, we really need a free, open source, privacy respecting email client. I would always prefer a privacy respecting app rather than a convenient one. Yes sometimes it can be a little daunting to adhere to the "good" philosophies but I can always say its worth it.

To the dev: Please don't be disheartened by comments that are nonconstructive. The community could really use more trustworthy apps. We would really like to see the app grow into a mainstream platform.
[Android Apps and Games] Primokorn:
As reported on Github FairEmail is not listed in the system resolver when trying to send an email from Google Play.

Icon Packs are mainly based on two dashboards: Candybar and Blueprint

Blueprint uses the system resolver to send icon requests and FairEmail is listed. However the icon request tool generates the list of package names + activities and a link to the Google Play Store.

This text is not available in the body of the email when using FairEmail.

With Candybar which doesn't use the system resolver (AFAIK), FairEmail can't be used to send icon requests (not mentioned as an email app).

Free icon packs are available on Google Play if you want make some tests. Just search "Candybar dashboard" or "Blueprint dashboard".

Thanks.
[Android Apps and Games] fraschi51:
Just for your information: For voicenotify it didn't just reache to delete the app cache, you have to delete all the app data, only then did the modul eu.fairecode.email also appear there under the new name "fairemail" and no longer under the old name "safe email". Then, of course, you had to re-enter all configuration data from voicenotify.
[Android Apps and Games] Primokorn:
Got an idea for a banner :D
[Android Apps and Games] M66B:
I don't want bloat in FairEmail and certainly not for things that should not happen. winmail.dat should not be sent at all.

There is a (permanent) delete in the trashed message view, look for a trash can.
[Android Apps and Games] ths180:
Sorry overlooked.
[Android Apps and Games] ths180:
Sorry, not overlooked.

See Screenshots. Sometimes the Trash Symbol isn't there...

In Account settings the trash folder is set.

Thanks,

Thomas
[Android Apps and Games] M66B:
It looks like this message is not synchronized with the server.

You can't delete, etc messages that are not yet synchronized.

Edit: there is another explanation: the message has no message ID. This will be improved in the next release.
[Android Apps and Games] fraschi51:
Perhaps there is no trash-symbol because your mail, ths180, IS always in the trash?

Here I can see the german word 'Löschen' (engl. trash) but no symbol.

Another question: Should there at the bottom a third symbol in the line?
[Android Apps and Games] M66B:
There should be an extra action in the bottom action bar. I have seen this happen a few times too. This seems to be caused by a bug in a Google component (yet again).
[Android Apps and Games] kr428:
Issues with internal IMAP server?

Folks;

tried to start with FairEmail yesterday in order to find something to replace K9-Mail on our corporate helpdesk / support tablets - and ran into "issues" (?) in making FairEmail work with our internal IMAP server. We use cyrus 2.4.x and make excessive use of shared public mailboxes, even though the accounts in question just subscribed to few of them. What happens:

Generally, the whole app extremely slows down having any account on this server configured. Used K9-Mail and AquaMail before on one of these devices, both were reasonably fast, FairEmail is almost unusable in UI interactions such as scrolling through the inbox.

At some point (after second to fifth start of the app), the whole thing would "lock up", leave me with a bunch of "tasks" (like fetching mail bodies, trying to move mails, ...) queueing up but never completing. Likewise, by then, I'm also unable to delete or stop any of these tasks - they'll even re-appear after force-closing and restarting the app. That's utterly weird. The only way that *seems* to fix this is to remove and re-add the account which is a pain for other reasons.

Re-adding the accounts asks me to configure folders such as Sent, Draft, Trash, ... . All these are *supposed* to be stored in an INBOX.<...> hierarchy on the mail server. With several hundreds public folders, assigning each of these settings to the "right" folder is about scrolling endlessly through a very long folder list. Would it be possible to make these searchable using text input?

I have seen several places where to set things such as "IMAP prefix", which I tried to set to "INBOX" but apparently that doesn't do anything. Already noticed that "only listing folders an account is subscribed to" is a Pro feature and wouldn't hesitate buying Pro for that, but unsure whether it actually is what I think it does.

Any solutions to any of these things? Can I provide any information on how to track down what's happening here?

Thanks in advance and all the best,

Kristian
[Android Apps and Games] M66B:
Slow downs are mostly caused by looking up contact information (the Android developers advice other developers to run everything in background tasks and guess what they do themselves?).

Anyway, I am happy to look into your case, but I will need to see the debug info to see what is happening. Start with a clean install, configure an account, wait 30 seconds or so and long press 'Support' in the main navigation menu to send me the debug info.
[Android Apps and Games] kr428:
Tried to send this now. Mail comes from rink@... . Actually, this morning, after restarting the app several times, I managed for the first time to actually get to a point where there aren't any more pending Operations... Maybe I'll just leave the phone waiting and getting itself sorted for a few moments...
[Android Apps and Games] mafrbw00:
Too many simultaneous connections

Hi,

this morning two new emails were flashing up in the notifications, but were not shown in the inbox and I refreshed manually. After a while Sync errors popped up: "Too many simultaneous connections". My current provider is Gmail, which allows 15 IMAP connections at a time.

Gmail blocked me for arround 30 min after that. Is there a possibility the app is opening more than 15 connections at a time? I do not have another IMAP client set up for this account.

Thanks for you nice app so far ;)
[Android Apps and Games] M66B:
Your issue is being caused by synchronizing many folders/accounts and limited write speed of your device. This causes waiting for a database connection. If you just wait, this will fix itself. This will be a problem with the initial sync only.

I will consider to serialize operations to prevent this problem. However, the advantage is also the disadvantage because synchronization of a folders have to wait on each other.
[Android Apps and Games] M66B:
Please double check if the user folders are set to poll instead of synchronize.

Related FAQ:

https://github.com/M66B/open-source-email/blob/master/FAQ.md#user-content-faq23
[Android Apps and Games] kr428:
Ahhh ok, thanks for looking into that. This explains at least parts of the problem. Do I have any way to prevent a lot of folders from being synchronized? I don't need all of these, and possibly I also don't have enough space for that. ;)
[Android Apps and Games] M66B:
By default only the inbox, drafts, sent, archive (if available), trash and spam folders will be synchronized. By default the full messages are downloaded for the inbox and drafts folder only. You can change this by long pressing a folder in the folder list and selecting 'Edit properties'.

Related FAQ:

https://github.com/M66B/open-source-email/blob/master/FAQ.md#user-content-faq39
[Android Apps and Games] M66B:
I have just released

beta

version 1.502

Changelog/download:

https://github.com/M66B/open-source-email/releases