yashsingh1/xdaforums huggingface dataset:
[Android Apps and Games] Only.Me:
I think that 1 star for too many updates, is perhaps a little bit harsh, but I also find apps that continually want to update, quite annoying. Therefore I have auto updates switched off for all apps. This way, I can decide when to update.

Clearly this user's expectation is for less updates, and might feel overwhelmed / annoyed by the shear number of updates. As long as he does not understand or agree with your approach, surely he has the right to have that opinion? Why is that ungrateful?
[Android Apps and Games] M66B:
I think it is ungrateful because each and every update represents a significant amount of work.

No updates = no bug fixes = no new features = dead software.
[Android Apps and Games] Only.Me:
I still think that you take the ratings way too personal... It can never be a reflection of your skill / effort. At best, it is a reflection of THEIR experience.

Just because many updates (in a short time span) annoy someone, does not necessarily make them ungrateful.

If they know up front that they should expect very many updates very often (changing their expectation), then perhaps fewer will complain about it.
[Android Apps and Games] fraschi51:
As described above, everyone can choose the update frequency that suits them individually for each program.

Of my approximately 200 installed apps, I have deactivated the automatic update in the Playstore for 12 - for very different reasons.
[Android Apps and Games] M66B:
Yes, I take ratings personal because I am involved. I am aware that this has advantages and disadvantages, both for you and me.

Normally, there is only one update in the Play store each week, but because some bugs needed to be fixed there were some more past week. I still think rating 1 star for this reason alone is harsh and rude.

I know a simple solution: less involvement and less updates.
[Android Apps and Games] nadir husain:
No! It is your involvement and interest that has made this app the best there is. I request you to please stay involved. I don't know why people are complaining about too many updates. It is so nonsensical. They can NOT update if they don't want to. They will be the only loser. It is your app and if you turn out 25 updates every day more power to you. This nonsense is making me angry and I don't get angry very easily. Stupid nonsense. They can't find more constructive things to talk about.
[Android Apps and Games] Only.Me:
That is, of course, up to you, but a better solution (in my opinion) would be to take the ratings for what they are and only use them to learn how users experience your app.

Many of us really appreciate what this app gives us: privacy and security focused email interaction.
[Android Apps and Games] M66B:
You can't have involvement and ignorance at the same time.
[Android Apps and Games] Only.Me:
Nobody said anything about ignorance... Nor ignoring anything...

Just seeing the information for what it is, and not take it as personal insults.
[Android Apps and Games] fraschi51:
The information used to justify the ratings does not matter (so it could be ignored if it did not have side effects) because there are too many updates for some and too few for others. So Marcel can never make all people happy at once ;)
[Android Apps and Games] M66B:
If I see the information as it is, there should be less updates. Perhaps just once a month or even less. This also means that I should not take known problems serious (=ignorance).

Involvement and ignorance do not go together.
[Android Apps and Games] upD8R:
Okay, and if the next one gives you a 1 star rating because too less updates? What do you do then?

Rhetoric question. No need to respond. But I also think you take those ratings far too serious.

Gesendet von meinem GM1913 mit Tapatalk
[Android Apps and Games] M66B:
I don't think this will happen and I don't think it is comparable.

The only way to be less serious is to be less involved and more ignorant. Focusing on something else is a simple solution.
[Android Apps and Games] Only.Me:
Again, that is up to you, but in my opinion, it should only depend on you. For some it might be too much and for others it might be too little. What I'm trying to say is that you should make it clear up front what update frequency you are aiming for. That way people will know what to expect. Less unexpected experiences, less complaints...

No, this is absolutely not what it means. Nobody said that you should ignore anything. It is a matter of how to interpret the user's feedback.

In this case, calling a user ungrateful just because this person thinks the update frequency is too high seems rather counter productive.

Better to educate users about your approach to updates. They might even learn to appreciate regular updates.

Imho, this seems like a rather digital approach.

(BTW, I'm sure you don't mean ignorance as the state of being ignorant...)
[Android Apps and Games] M66B:
The number of updates in the Play store is normally limited, so I expect people to understand that if there are more updates than usual that there is a good reason for it and not to rate 1 star for it.

Involvement and being ignorant are opposites and therefore don't go together. The only thing that can be done is to change the balance = less of one and more of the other.
[Android Apps and Games] Only.Me:
Without clear information, people could have significantly different levels of understanding and expectations.

I really don't see how that can be your only 2 choices...

But I will now stop discussing this, since in the end, it is really only up to you to decide with what attitude to approach and do this.

And, again, there are many of us that really appreciate this app and would also of course therefore prefer that you continue...
[Android Apps and Games] chantoine:
Yes, i thought the same, but didn't find a setup about .md files in it. Still searching.

---------- Post added at 12:18 PM ---------- Previous post was at 12:13 PM ----------

Just erased everything on Xodo (cache + data), but it still want to open .md file :(

I get a pop-up like "opening non PDF documents is a new functionnality, and we'd like your feedback..."
[Android Apps and Games] glops:
[MENTION=2799345] M66B[/MENTION]

I noticed also with the Gmail box the first connection with FairEmail is granted with a total syncronization but just a time later Gmail blocks this connection, you receive a security e-mail from Gmail, you must confirm that you are the author of this connection, after Gmail does not block this connection
[Android Apps and Games] TheMadRuffian:
Is it possible to grey out the "Disable battery optimizations" just like the "Grant permissions"?
[Android Apps and Games] M66B:
Are you using a VPN?
[Android Apps and Games] TheMadRuffian:
I think the setup help page does its job really well and doesn't require further corrections.
[Android Apps and Games] M66B:
It will be grayed out as soon as you have disabled battery optimizations for FairEmail, which you seem not to have done yet.
[Android Apps and Games] M66B:
This seems like problem of xodo to me.
[Android Apps and Games] TheMadRuffian:
Oh yea sorry my bad. Completely forgot about reinstalling FairEmail a couple of releases ago ?
[Android Apps and Games] heinhuiz:
Go to the App info again and clear the defaults.

Sorry, off-topic.
[Android Apps and Games] glops:
No I do not use a VPN just XPrivacyLua

and I had the same problem with another Gmail account on a non-root phone

now I have no problem with FairEmail and Gmail on the 2 Phones

my message was just for people if their connections is blocked by Gmail
[Android Apps and Games] BreckZeBoulay:
LED notification for Oreo :o
[Android Apps and Games] M66B:
The setup help is not there to provide each and every details. This might even confuse some people.

The notification light is described in this FAQ:

https://github.com/M66B/open-source-email/blob/master/FAQ.md#FAQ21
[Android Apps and Games] BreckZeBoulay:
Didn't see this, sorry
[Android Apps and Games] M66B:
I have just released beta version 0.62

Changelog/download:

https://github.com/M66B/open-source-email/releases

XDA thanks, purchases and donations are still appreciated.
[Android Apps and Games] Namnodorel:
Regarding long press to delete: This could potentially cause issues for some because long press is usually used for either getting a context menu to pop up or selecting multiple.
[Android Apps and Games] M66B:
There will be a context menu first.
[Android Apps and Games] BreckZeBoulay:
Sorry but quite disappointed. There's no change for me.

Old method :

Open the message : tap #1

Delete the message : tap #2

Confirm the deletion : tap #3

New method :

Long press on the massage : tap #1

Choose delete : tap #2

Confirm the deletion : tap #3
[Android Apps and Games] M66B:
There is one big difference, you don't need to open the message anymore.
[Android Apps and Games] BreckZeBoulay:
Sorry again, but opening (or not) a message to delete it isn't the problem.

For me, messages are in trash because they are/become uselless and consequently I would like to remove them in a minimum of actions.

You replied me that to purge the trash folder in one tap isn't possible, well I can hear that (even for example k9-mail is able to do), I'm not a dev.

So swipe to delete is (for me again) the good solution. ;)
[Android Apps and Games] M66B:
There is no IMAP command to empty a folder, so that would require to delete the messages one by one, which could easily fail halfway. I don't like and don't want to support such solutions.
[Android Apps and Games] steakhutzeee:
I see that receiving a digitally signed message i can just press the related button to check if it's valid.

But if I receive a both signed and encrypted message I only have the lock icon. And if want to check another time the signature, I have to press the lock and the message has to be downloaded from the server again to show the pop up with the validity of the key.

Is it possible to have both the lock and the signature buttons present?
[Android Apps and Games] manjaroid:
I saw something rare and unexpected recently. I forgot to turn off auto updates in the F-Droid client and it automagically updated Fair Email when updates normally come from GitHub and sometimes Play Store. It wasn't a problem, it was more like a supernatural phenomenon. If updates are so timely and rapid that F-Droid builds match up with Github releases, that's a feat in and of itself. Five stars!
[Android Apps and Games] M66B:
No this is not possible, because verifying the signature (if any) can be done after decrypting only. As long as the message is encrypted the contents, including the signature, are unknown.
[Android Apps and Games] maybeme2:
I recall some apps having settings options to

'check for updates at daily,weekly, or monthly intervals'.

Could providing a similar option be a solution for those who dislike frequent options?

Just a suggestion.
[Android Apps and Games] M66B:
This is not possible for the Play store.
[Android Apps and Games] wimstefan:
Marcel, I'm sad to read that the ungratefulness of some people gets that close to you (very understandable!). I hope that it also gets to you that other people rate 5-star and buy the pro version ... I've never donated that much for an Android app but I sincerely think that you and your work deserve it and I more than appreciate the frequency with which you update the app!

Keep being involved ??
[Android Apps and Games] M66B:
I will keep being involved, but less than before.
[Android Apps and Games] upD8R:
I do have difficulties to understand this. The guy who rates you 1 star gets what he was asking for (less involvement = less updates?) and all the other guys who love your app (and rated accordingly) get punished. Nice move.
[Android Apps and Games] M66B:
Nobody is being punished. FairEmail will keep being maintained and supported. There will be less updates and some things will have less priority. That's all.
[Android Apps and Games] maybeme2:
You can't please everybody. Whatever you decide is fine. You're doing a terrific job not only when you created the app but in how you maintain it. And that's the honest truth.

Keep up the good work and don't let the malcontents get to you. There will always be ungrateful idiots around. That's the world we live in. Don't let them influence who you are or your work product. They're not that important. Do what _you_ think is right and you'll be fine.
[Android Apps and Games] fahrer17:
Maybe it's time for some good news: c't (Germany's largest computer magazine I think) just reviewed FairMail pretty positive!

https://www.heise.de/select/ct/2020/5/2002712511781544139 (paywall)

So keep the good work up, Marcel! :good:

Remember: For every one-star-rate are ten people who would give you all stars (I guess...) - if only they would rate ;)
[Android Apps and Games] M66B:
It is a nice article, however it seems to attract mostly people who are looking to replace the Gmail app by FairEmail, resulting in lots of bad reviews because FairEmail looks and behaves quite different from the Gmail app. So, if I had the choice, I would say "no, thank you" to the publisher.
[Android Apps and Games] fahrer17:
Hm, not really if I remember it correctly. In my opinion it was more like "An interesting and ambitious alternative to top dog K9 focused on privacy and open source especially since K9's developement slowed down a bit". I think they didn't even mention Gmail with one word.

But I will read it again carefully when I'm back home.
[Android Apps and Games] M66B:
It is not in the article, this is what happens in practice.
[Android Apps and Games] M66B:
At F-Droid users: PLEASE update to the latest GitHub version. I am receiving literally hundreds of crash reports of things that have been fixed a long time ago. Unfortunately, people are more often than not hundreds of updates behind.

If this continues, I will drop support for the F-Droid version completely because it simply isn't supportable this way. F-Droid is a nice initiative, but updates are problematic to the point to declare F-Droid broken.

You'll need to uninstall the F-Droid build first to be able to install the GitHub version because it is signed differently.
[Android Apps and Games] andy356:
Would it not be solved if we just disable the "Send error reports" toggle?
[Android Apps and Games] M66B:
If support will be dropped, I will remove all support options and add a message that the F-Droid version is not supported.
[Android Apps and Games] andy356:
That seems like overkill. If the F-Droid version is close enough to the latest release, then the user could turn on error reports and reproduce their buggy behavior. In general, I think you should advise F-Droid users to disable error reports by default.

By the way, your apk isn't reproducible yet, as seen here:

https://verification.f-droid.org/eu.faircode.email_914.apk.diffoscope.html

If it was, then you could distribute the F-Droid version with the same signature as the GitHub version, allowing you to push updates to F-Droid users faster, eliminating the problem entirely.
[Android Apps and Games] M66B:
It is not possible to check if the installed version is recent without netwerk access.

F-Droid should take care of reproducible builds. If something should be changed for that, they can let me know. This will not solve the problem of updates though.
[Android Apps and Games] beeshyams:
[MENTION=2799345]M66B[/MENTION]

Hi Marcel. I am on latest version. I see some mails with very small print, as in screenshot. They can be enlarged but wonder why this happens

I haven't changed any setting, neither could I find a setting that could cause this in "Display" section

Edit : sent you raw mail quoting this post
[Android Apps and Games] maybeme2:
I recently went through what you describe and Marcel explained it to me.

Essentially, when you open an email, there are 2 possible displays. One is the 'original' view and the other is a 'reconstructed'' display. There is a toggle to change between the 2 (looks like a square) at the top right of the opened message. Click on it and you will see what I mean. Once toggled, the display stays that way for that sender (I think) unless you change it.

I'm glad I'm not the only one confused by this display toggle. A default in the settings might be clearer, Marcel.
[Android Apps and Games] Shakidor:
Yes, best step back a little.

Your commitment to perfection and helpfulness has brought us the best app in its category, but seems to go hand-in-hand with over-sensitivity to unjustified criticism.

Even with regular breaks, FairEmail will remain the best.
[Android Apps and Games] beeshyams:
Thanks but that toggle is for viewing original message with privacy leaks. I wouldn't want to do that, when I can expand the message. What surprises me is that this new, maybe something related to formatting changes incorporated recently.

[MENTION=2799345]M66B[/MENTION] when you swipe or press that square toggle icon it says "show full screen"? :confused:
[Android Apps and Games] M66B:
The average Play store ratings today is 2.7 rounded up, so it might gonna be bigger a step. I don't think this is over-sensitivity.
[Android Apps and Games] M66B:
I am aware of the problem and I will fix it, eventually.
[Android Apps and Games] beeshyams:
Cool. Thanks
[Android Apps and Games] Shakidor:
That's why I mentioned *unjustified* criticism.

I say "to hell with today's average"!
[Android Apps and Games] beeshyams:
2.7 ????

Criminal power exercised by folks who can't find their elbow (being polite) with a torch

It is definitely demoralizing given your stupendous efforts. I can only hope that app gains popularity and good ratings soon

All the best
[Android Apps and Games] M66B:
You can say that, but the average opinion is what in the end counts. In any case it doesn't motivate me at all to work on FairEmail.
[Android Apps and Games] Shakidor:
The average opinion counts a lot, but not *today's* average opinion.
[Android Apps and Games] M66B:
It does because apps having a low average rating will hardly be downloaded and will therefore be "dead". Fortunately, the average rating is not bad yet, but on days as today it doesn't look good.

Note that there are hundreds of times more Play store downloads than GitHub downloads. Speaking about numbers: the number of downloads in Huawei's AppGallery is less than a handful so far, so absolutely uninteresting.
[Android Apps and Games] fraschi51:
Here, in german playstor (we don't see other countries) is today the average of 2.399 ratings 4,7 stars.
[Android Apps and Games] M66B:
That's the total all time, but today's average rating is 2,7.
[Android Apps and Games] andy356:
I'm not talking about you coding that check into the app. I'm saying it is the responsibility of the F-Droid user to see if the app version is close enough to the latest release. If it isn't, then they shouldn't enable "send error reports". If they're close enough, then they can do so to help you investigate the bug they're facing.

Pinging [MENTION=6749263]Licaon_Kter[/MENTION] for the reproducible builds topic.
[Android Apps and Games] heisert:
I just Review on 5 Family Devices with 5 Star Ratings. I think the average will go a little bit higher.

I hope u can sleep a little bit better.
[Android Apps and Games] M66B:
Thanks, it helps a little bit and the gesture even more.

Fortunately, it is very rare that I have trouble sleeping.

I will see if I can fix some bugs tomorrow morning, among them the text size issue.
[Android Apps and Games] olifee:
While I already gave positive (5 star) feedback on the Play Store and keep recommending the app to my friends and colleagues, I'd love to take the chance to also give some positive feedback here :).

I think the easiest argument to give here is that FairEmail excels in all the points I usually check before choosing a software I'd love to use / a project I'd like to follow:

Open Source (as a bonus, privacy oriented)

Continued activity in the repository

A responsive developer / development team / community

Documentation

FairEmail satisfies all of these, even with an "extra star" e.g. for the extensive and user-oriented FAQ and the understanding the developer shows for any kind of reasonable issue or suggestion.

Of course, there's also other categories like "features" and "performance", but these are usually not my main concerns as long as the features I need are available. For FairEmail, it has more functionality than any mobile mail client I've ever seen, and I use almost all of it, and it still performs well :).

Furthermore, FairEmail also fulfils some of my "bonus categories":

When choosing a software, I also check the bad reviews. If the developer responds, I know he/she cares for the "product". For FairEmail, all the "bad reviews" I read were either abandoned by the reviewer (i.e. the developer cared, but the user did not) or were unreasonable (i.e. a bad comment was given, but without giving an actual reason - not giving the developer a chance to improve). This is exceptional, I've never seen a piece of software for which the developer cares so much.

Developer response to direct queries / issues. For FairEmail, that is both fast, but also, I feel cared for.

I'm active in some software projects myself, and maintaining several hundred desktop systems, servers and VMs, and taking care of ~200 users (luckily, I'm not alone on this).

From all the software projects I have looked at / am using, FairEmail is the "best cared for" in my view, so I can only give praise.

You motivate me to take even more care of "my" users, too.

Thanks :).
[Android Apps and Games] La_Globule:
[MENTION=2799345]M66B[/MENTION]: 4,7 stars here in France too!

The minority must not bother you.

Keep on the good work that fully satisfies all of us.
[Android Apps and Games] M66B:
I have just released version 1.972

Changelog/download:

https://github.com/M66B/FairEmail/releases

This version adds a number of new options, notably an option to set the signature location, and fixes all reported bugs.

Please report any problem you discover, so it can be fixed.
[Android Apps and Games] xips:
Another winner Marcel. Keep on rockin'.

Thank you

last 5 digits = 26140
[Android Apps and Games] M66B:
Thanks, but I guess I am too dumb to understand the magic number.
[Android Apps and Games] xips:
Last 5 of my google payment auth?
[Android Apps and Games] jaholm:
Where do these poor ratings come from? I suspect very likely from people who have no idea about privacy. They expect a nice colorful surface. The mail should be displayed the way they expect it: html + pictures.

You can choose: default all privacy settings off to accommodate these people, or accept bad ratings with good defaults.

I vote for the last!
[Android Apps and Games] maybeme2:
That's not an unreasonable suggestion! There are obviously customers in the market who just want a capable email app and don't care about privacy. They stumble on FairEmail not realizing what privacy entails and—when faced with the limitations that privacy entails—find FairEmail not what they want for their emails.

So, how about a global setting that removes all privacy elements for those who just want a plain email tool. It would prevent them from writing bad reviews out of ignorance.
[Android Apps and Games] M66B:
These settings are already available in the privacy settings ;)
[Android Apps and Games] maybeme2:
I meant one global setting for the ignorant who can't navigate through the many often obtuse detailed settings.

If they could understand all the settings they would not turn them off. (Even i don't fully understand them all). This way, one global setting to turn off _all_ privacy elements allows them to start from a place they're accustomed to and discover privacy one step at a time.

It's a different approach. Don't make it the default on fresh install. Make it an option for those who just want a simple email reader with 'display customizations' — but without dealing with potentially annoying privacy elements such as images not appearing, etc.

It's not an unreasonable approach. Think about it.
[Android Apps and Games] Glitch701:
If the rating gets high, the app gets recommended more so it gets more popular. This attracts part of the unwashed masses, who rate apps very differently.

You did fantastic work M66B! Bedankt!