yashsingh1/xdaforums huggingface dataset:
[Huawei P20 Pro Accessories] lambstone:
As an update for you. I called them up yesterday and apparently they have sent out the first batch to the courier (DX). The process of this whole promo is as follows.

You submit in claim. It gets approved. Huawei then ships over a batch (in the thousands or something) to the courier. The courier sorts them out and then dispatches it to us. The courier provides huawei with the tracking number which Huawei then forwards it to us.

If you're like me and one of the early ones who submitted and got validated, you should expect it before Friday of next week. (Fingers crossed anyway)
[Huawei P20 Pro Accessories] WildWayz:
Thanks :)

My claim was approved last night so hopefully I mine went out on this batch :D
[Huawei P20 Pro Accessories] wilbur-force:
Can anyone confirm battery life ?

3 hours as per website or 10 hours as per promo ?

(Can't register mine till tomorrow - rules say I have to wait 14 days)
[Huawei P20 Pro Accessories] TheSlimP:
Bought my buds yesterday, but they can't update via Freebuds assistant app, because of losing connection at different points or even app can't see them. Tried with huawei p20 pro and Meizu MX6.

And double tap feature doesn't work properly, fails ones in a row. Can someone help me?

[MENTION=8695279]Huawei_Support[/MENTION] ?

Update: downloaded assistant to P20 Pro and in two tries updated my buds. Meizu MX6 didn't cope with this task.
[Huawei P20 Pro Accessories] TheSlimP:
Have problems with short-term disconnection while listening outside.

But the biggest problem is random "sand"-sound in mainly left earphone. Fixed with bluetooth reconnection. 4 times in 30 minutes, want to return them to store.
[Huawei P20 Pro Accessories] wilbur-force:
Finally managed to register for my freebuds today (14 day wait).

Just the next long wait now for them to actually arrive ......
[Huawei P20 Pro Accessories] esseibuds:
Using Google pixel 2xl. When i up the volume once, the sound is pretty loud already.. is tht supposed be correct?

Lastly, the audio is out of sync when watchg videos
[Huawei P20 Pro Accessories] lambstone:
It's very weird though. I called them up yesterday and spoke to a different staff and she told me it is a minimum of 30 days wait and that I should expect it to take longer than 30 days even though the website clearly states up to 30 days.

EDIT: The support staff are clueless. I just received a dispatch email from the courier. I should be getting mine tomorrow.
[Huawei P20 Pro Accessories] ilrisolutore:
Bello guys, i want ti order this buds (i don't find a review or this in Italian/eng) so..

The quality or bass, how it's?

It's possible speak on call with a Just one buds?

For aesthetic reasons, stick out a lot from the ear? Type of zolo free+?
[Huawei P20 Pro Accessories] Scalpos:
I just received my Freebuds. They're OK compared to the Jaybird Freedom 1 & 2. But I find they lack a bit of bass, and unfortunately, there's no way to change the sound, no available equalizer, while Freedom do... https://www.jaybirdsport.com/en-us/freedom-bluetooth-headphones/mysound-app.html

Product's page says independent equalization (EQ) adjustment to achieve crisp treble, natural alto & deep bass
[Huawei P20 Pro Accessories] Eelke_:
My left earbud stopped working all of a sudden, so I tried a factory reset. After that I haven't been able to connect both Freebuds. I tried above solution, however I can only get the right earbud connected. The left earbud gives no sign of life, it won't be found by Bluetooth & updating is impossible without both Freebuds in the case.

Does anyone experience this too and happens to have a solution?
[Huawei P20 Pro Accessories] wilbur-force:
So how long was that from email confirmation/validation to delivery ?

And will you finally solve the mystery about battery life that nobody seems able to confirm please :D
[Huawei P20 Pro Accessories] lambstone:
From validation to delivery, it took me 14 days.

As for battery life, I did some research on a Russian forum (4pda) and looked at the official retailer in Chinese websites and it seems that the battery life is around 3 hours on a single charge (people are reporting around 3.5 hours) and the battery case apparently gives you a total of 10 hours.

It's a shame really, 3 hours is quite poor but at least its sounds pretty good, relatively speaking anyway. I'm probably going to get a Bluetooth adapter for my high end earphones that support APTx. Pretty sure the hardware specs of the freebuds is good except for the fact it is let down by AAC support only
[Huawei P20 Pro Accessories] wilbur-force:
Yep. 3 hours isn't so good - particularly when they were quoted as claiming 10 hours in march ("twice the battery of the apple buds"). I guess someone misquoted them and it's 10 hours per "box charge".

I have some Bose noise cancelling in ears so will probably carry on using those but this might have been my point to ditch the wire if battery had been better.
[Huawei P20 Pro Accessories] sheepeee:
iOS delay

Hello... does anyone know if a firmware update is possible when using with iOS device? I’m experiencing an audio delay when playing video so constantly out of sync. Hoping firmware might resolve!?
[Huawei P20 Pro Accessories] jjrincon:
Hi,

I have exactly the same issue, with my left earbud not working, and not being able to pair them when the left earbud is within the box. At pda.ru there's some people with the same problem, some with the left earbud, others with the right one.

So this same issue is not an isolated thing. I think the biggest problem is that we are unable to fix it via update, since the freebuds app is unable to see my freebuds.

By the way, here in Spain, Huawei are unable to give any support or answer about this problem. They are giving this freebuds away together with P20 pro, but no warranty once you have any problem. Terrible

Enviado desde mi Mi A1 mediante Tapatalk
[Huawei P20 Pro Accessories] lambstone:
The included silicone ear buds are really horrible. Feels extremely cheap. Luckily I have some spare Sony ones lying around and I swapped them out. Now it is working a lot better.

I think it is a worthwhile investment to get some replacement silicone earbuds.
[Huawei P20 Pro Accessories] Scalpos:
Same here, FreeBuds ear buds are too soft. Tried Sony's MH-1C ones too, they're much better but they're unfortunately too long and prevent the charging box to close...
[Huawei P20 Pro Accessories] lambstone:
Yeah, now the charging box has a <1mm gap for me too
[Huawei P20 Pro Accessories] Eelke_:
Im currently in contact with customer support of Huawei, when I have a solution I'll post it here.
[Huawei P20 Pro Accessories] smayor:
I received my freebuds today, updated via OnePlus 6 but still cant use AAC profile. Still stuck with SBC profile. Can't select other different codecs. Tried factory reset, repairing sort no effect. No idea what to do. The only setting that persist is AVRCP set to last version 1.6
[Huawei P20 Pro Accessories] jonboi:
Received mine, stuck them straight on ebay
[Huawei P20 Pro Accessories] wilbur-force:
Interesting to see what you get for them.....
[Huawei P20 Pro Accessories] jonboi:
Yeah, considering their price new, there's quite a few on ebay going for around £75 plus postage. I've listed mine a s new, and still sealed. I accidentally called them Airpods instead of Freebuds (just what i was thinking at the time of typing), and it got pulled for brand mis-use. Relisted. but i'm not in any rush to see them go. If they are still there at the end of the listing i might open them up and give them a go
[Huawei P20 Pro Accessories] Eleet:
Hi all,

So does anyone know how to stop the Freebuds turning off when I lock my P20 Pro?

Using the YouTube and YT Music apps and when I lock my phone, it disconnects the buds.

Is this a limitation of the app or the phone?

I tried the workaround here: https://xdaforums.com/mate-10/help/mate-10-pro-bluetooth-audio-stops-t3737605 to no avail.

Annoying issue, so if anyone can help, please holla up :)
[Huawei P20 Pro Accessories] jonboi:
..

---------- Post added at 10:28 AM ---------- Previous post was at 10:24 AM ----------

Have you disabled power management for these apps? Used to bug me that when i locked the phone, spotify would stop playing. Turned off power manage and all works fine now
[Huawei P20 Pro Accessories] sJazzy:
Just got mine yesterday, they took 18 days from when the claim was accepted.
[Huawei P20 Pro Accessories] Eleet:
I think I may have done it, how would you go about it?
[Huawei P20 Pro Accessories] walters2001:
Mine arrived today, and I I'm actually nprettt impressed with the sound, it's a lot better than what I was expecting, although no kept my standards low ?

Anyone know if Huawei will be adding aptx hd support to them, or just anything better than account?
[Huawei P20 Pro Accessories] deprose:
ok , so i got mine , im really impressed, so far, they do me great for work, i can use them all morning, stick them in the case at lunch, then use them all afternoon , the one drawback i have found with them, is you cant connect multiple devices at once. normally it work i have my phone connected for Spotify, and laptop connected for Skype

apart from that they are great
[Huawei P20 Pro Accessories] Eelke_:
Huawei's solution is as follows:

Drive 2 hours to the closest service centre and see if the Freebuds can be repaired. If they cannot be repaired, they will be replaced.

Asked them if I could send them to a repair centre, but according to customer service this isn't an option. Kinda disappointed in the Huawei Customer Support for the lack of effort.
[Huawei P20 Pro Accessories] juicytuna:
I'm in two minds whether to keep mine or not. They sound good enough and I've had no problems with connectivity, but they keep falling out of my ears. Would buying replacement silicon tips help with this? The supplied ones don't seem to provide any grip at all.
[Huawei P20 Pro Accessories] lambstone:
Definitely helps. The supplied ones are way too soft.
[Huawei P20 Pro Accessories] greniph:
i disabled but i realised for my FreeBuds, when the wind hits my ears, i get choppy audio, as though the phone is far away.

anyone faced this?
[Huawei P20 Pro Accessories] DJ41:
My right freebud isn't working anymore. Cannot pair it. Currently waiting for response from Huawei customer service in the Netherlands.
[Huawei P20 Pro Accessories] jonboi:
Went for £80. The market is flooded with them now
[Huawei P20 Pro Accessories] wilbur-force:
£80 for a freebie isn't bad though.

My wife would suggest I sell them for that - which is why she must never know their value :laugh:
[Huawei P20 Pro Accessories] wilbur-force:
Just had my email from DX (claim validated 15th Aug) for delivery tomorrow...... I'm away for two days ...... Grrrrrr
[Huawei P20 Pro Accessories] Ririshi:
Hey folks, I just received my pair yesterday and I'm quite enjoying them so far. Audio quality is decent, but I just can't get a good seal on my right bud. I saw some posts here about getting other earpieces, but I wouldn't know which ones or even which brand to pick. Could anyone recommend a good brand for replacement earpieces?
[Huawei P20 Pro Accessories] jonboi:
I think sony buds were mentioned for cross-compatibility of the silicone earpiece
[Huawei P20 Pro Accessories] Ririshi:
Yeah I saw that, but I don't have any Sony buds lying around. It would be a bit over the top to go and buy a whole new pair of earbuds just to use their silicone earpieces, so I hope someone could recommend other (aftermarket?) earpieces.
[Huawei P20 Pro Accessories] jonboi:
You might just be able to get the silicone bud replacements on their own from ebay etc, rather than buying a whole set. I think the model of earphones was mentioned in this thread somewhere if it helps
[Huawei P20 Pro Accessories] Ririshi:
Thanks, I'll just look around on ebay then, if I can find the model they mentioned :)
[Huawei P20 Pro Accessories] greniph:
Does anyone experience the same as me - intermittent audio when outdoors?
[Huawei P20 Pro Accessories] WildWayz:
Nope - but...

Man these do not stay in the ears :/ I had to order some 3rd party earbuds to fix this. Also, the sync between audio and video is terrible. My car's BT has no such delay when watching YouTube on my phone and listening through the entertainment system.
[Huawei P20 Pro Accessories] Ririshi:
Which buds did you buy? I'm looking at Comply buds right now and their customer care says that they cannot assure me that their "usual" buds for truly wireless earphones will work. They recommended me to buy their SmartCore earbuds that supposedly fit almost every pair of earphones in existence, but I'm a bit skeptical. If you have a good alternative (which I guess you do, since you said you already bought other buds), I'd love to know which ones they are!
[Huawei P20 Pro Accessories] WildWayz:
Hi,

My ones are due to arrive today - so don't rush out and get them until I can try them. I DID put the ones from my Benton headphones, they fit fine.

I've ordered these ones - https://www.amazon.co.uk/gp/product/B01F8PPGS2/ DO NOT ORDER THESE AS THEY ARE THE SAME AS THE ONES ON THE FREEBUDS

James
[Huawei P20 Pro Accessories] WildWayz:
DON'T order the ones above - they are exactly the same as the ones supplied with the Freebuds - thin silicone.

Leaving the link there so people know.
[Huawei P20 Pro Accessories] Scalpos:
Thanks for the feedback, sorry for you.
[Huawei P20 Pro Accessories] WildWayz:
Heehee no need to be sorry; Amazon have a great returns policy :P
[Huawei P20 Pro Accessories] simbloke:
Anyone else had trouble with the Huawei Promotions website? I get so far then it won't accept my IMEI number, which I copied from my phone.
[Huawei P20 Pro Accessories] olzhas06:
Greetings all. I am facing an issue with firmware update on the freebuds. Could anyone suggest how to check the firmware version and manually update it. It seems that AAC does not work on certain phones.
[Huawei P20 Pro Accessories] xfer48:
Hello, anyone noticed inverted stereo with freebuds?
[Huawei P20 Pro Accessories] fatguy666:
Mine is ok in that respect but the balance seems to be higher towards the right ear. If I move the slider in my player to either side there is still faint sound coming from the opposite end

They were free so I can't complain too much, and having wireless at work is great, but if I had paid over £100 for them I would be far from impressed.
[Huawei P20 Pro Accessories] deraiz12:
Hi,

If you don't use your freebuds (and it have a decent battery charge) you put it in the charge box? If yes, opened or closed ? Or you keep it out of charge box?

Thank you for your answer.
[Huawei P20 Pro Accessories] wilbur-force:
Download the freebuds app from the play store and follow the instructions to update :)
[Huawei P20 Pro Accessories] olzhas06:
Hi, the question was how to check the firmware version, not how to update it.
[Huawei P20 Pro Accessories] wilbur-force:
Sorry. Never seen any lists of versions out there to check against. The app will tell you if you have the "latest version's but that's about it.
[Huawei P20 Pro Accessories] TheDevGuy9497:
Where are you based in in the UK and still waiting for mine. How long after you were granted did you have to wait?
[Huawei P20 Pro Accessories] roy8846:
I'm in Midlands, I waited just over 3 weeks from claim being accepted to delivery.

I love them, leagues ahead of my other true wireless earphones
[Huawei P20 Pro Accessories] WildWayz:
Still can't find a decent replacement for the buds
[Huawei P20 Pro Accessories] TheDevGuy9497:
I'm in West Midlands ?

Three weeks isn't too bad. Just anoys me how they provide no tracking information. I take it if it took 3 weeks they probably took the slow boat from china
[Huawei P20 Pro Accessories] roy8846:
You'll get an email from DX saying they have been dispatched. Then next day you'll have them :)
[Huawei P20 Pro Accessories] ninjafox:
I just got my Freebuds... I'm using them with a Note 9. Am I stupid or are there really no options or settings which can be adjusted? The Freebud app only acts as a Firmware-Update Tool? I can't check the battery charge? Or are these features which are only available on Huawei Phones?
[Huawei P20 Pro Accessories] xn3m:
Same here with p20 pro

---------- Post added at 02:26 ---------- Previous post was at 02:25 ----------

I have exactly the same on p20 pro :(
[Huawei P20 Pro Accessories] WildWayz:
Weird. My P20 Pro shows the FreeBud battery status in the top right of the status bar, next to the battery status
[Huawei P20 Pro Accessories] ninjafox:
Well in that case it seems as if Huawei went the LG route and implemented this on the OS level. LG has shown me BT device battery levels since the G3.

Samsung doesn't have this feature, but they have the Gear App which shows this information and their Smart Things Panel which also indicates the charge (Very High, HIgh etc...), but only for Samsung devices I think, like my IconX(2018) earbuds.

For my AirPods I use the AirBattry App which is great.

BUT: I want to be able to disable the tap for Google assistant. I don't give a F about it and it only keeps triggering and stopping my playback when I touch the headphones to adjust them.
[Huawei P20 Pro Accessories] ayoola:
I want to buy the Huawei Freebuds, but I am not sure the compatibly with Android or IOS phones. Does it work with only Huawei phones please?
[Huawei P20 Pro Accessories] WildWayz:
Works with phones that support Bluetooth (whatever standard it needs). So different Android devices, iPhones etc work fine.
[Huawei P20 Pro Accessories] xn3m:
this is the case with every bluetooth compatible with this functionality
[Huawei P20 Pro Accessories] ninjafox:
I tried the App BatOn with the Freebuds, looks like Huawei implemented some custom protocol there. They're like the only BT heaphones which don't show any battery data in BatOn.
[Huawei P20 Pro Accessories] Isadorious:
I was really enjoying my freebuds, they are really comfy and didn't fall out too much. However the right earphone seems to be stuck on 1% volume. Checked that it isn't my ears, also tried them paired to my PC and same issue. Tried a factory reset and that didn't help either. Running the latest firmware. Got them free with my P20 Pro, but annoying if I can no longer use them less than a month after recieving them.
[Huawei P20 Pro Accessories] Sxiet:
[MENTION=5302341]isador[/MENTION]ius

I had the same problem,tried everything what you told and restarts and stuff and somehow I got I working again. There's still hope for them ;)
[Huawei P20 Pro Accessories] pao1os:
I just received mine so they are not burned in (if you believe in that sort of thing).

Sound is very dependent on fit, none of the supplied tips gave me a seal however on fitting some Sony ones from the MH1C headset the sound is very good indeed. Very clear extended highs without being sibilant as you would expect with a balanced armature design. The mids are clear, perhaps the tiniest bit recessed but that may be as they’re new. Bass is extended and fast but not overpowering.

Where do they sit re SQ? Not as good as my XBA2 wired BAs (£200 when bought) but not far off. Smoother with better bass than Etymotic ER6i but not as revealing. Way better than Senn CX300 if you remember them!

Cannot compare with other in ear Bluetooth sets as I have no experience of others. Criticisms; supplied tip fit (for me not great), APTx and Dolby Atmos not enabled yet (only AAC). No way of equalising via P20 Pro (that I know of) although personally the sound on a good quality file doesn’t need it IMO.
[Huawei P20 Pro Accessories] fatguy666:
Audio in the left ear has dropped twice in the last two days and only way to fix it is factory reset then an update, even then I'm not sure if that's how I fixed it. Turning them off and resetting the phone has done nothing.

Also had sound change to mono for no reason but also a weird one where I was listening to a podcast and the audio was in the centre but then came from the far left and right with a delay between each ear. Finally had noise just blare out of the left ear for no reason

If these weren't free I'd be returning them. Huawei need to get a proper firmware update it.
[Huawei P20 Pro Accessories] WildWayz:
I just can't get on with how they don't fit my ears snuggly so mine are for sale :/
[Huawei P20 Pro Accessories] fatguy666:
Is the sound hole (not sure how to describe this) big enough?

I'm used to Sony being quite narrow, the ones on the Freebuds seem almost Sennheiser like.
[Huawei P20 Pro Accessories] pao1os:
It is narrower than that on the original Huawei tips, to my ears they sound great with these Sony (large) tips, however I got the best sound from some others which were even larger - not sure where I got them unfortunately, these do have a wider aperture but unfortunately didn't have a hope of fitting in the charging case.
[Huawei P20 Pro Accessories] xfer48:
Seriously, don't sell them because they don't fit. Buy this, 6€ and you'll find for you. Now mines fit perfectly, great sound on both ears, I can walk, jump, run. View attachment 4602618
[Huawei P20 Pro Accessories] WildWayz:
But do the earbuds fit in the case when you close it?
[Huawei P20 Pro Accessories] Theandroidfan:
My freebuds pair just fine with my iPad but don't work with my P20 Pro :(

---------- Post added at 09:36 PM ---------- Previous post was at 08:42 PM ----------

Actually ignore that. A factory reset fixed the problem.
[Huawei P20 Pro Accessories] Gyre8:
Where to purchase please?
[Huawei P20 Pro Accessories] fatguy666:
Update

So there's a new update out. Pictures attached.

1. Optimizing audio quality

2. Fix known issues

3. Improve system stability

Update took just under 13 minutes to complete, had to repair the freebuds. Not had a chance to test them out yet, can confirm that still only AAC available. Going to work soon so hopefully don't run into any problems with them, their honestly more trouble than their worth!

One other thing, these arrived https://www.amazon.co.uk/gp/product/B001UE6PCC/ref=oh_aui_detailpage_o04_s00?ie=UTF8&psc=1 and went on no problem, I use the bluey ones (third ones done) and the fit is a lot better!

EDIT - so I had them on for about two hours earlier and the update seems to have done nothing. Sound is STILL over balanced to the right hand side with crosstalk(?) when setting the balance to extreme left or right. Audio dropped a couple times, sound went from normal stereo to some weird wide thing - like both ears playing both channels with a delay in the middle. Turning bluetooth on and off again fixed these issues but it shouldn't be happening at all!

Thankfully the left ear hasn't cut out totally, hopefully the have at least fixed that as I never quite found a way to fix it apart from putting it in and out of the case and closing it a hundred times.

Disappointed.
[Huawei P20 Pro Accessories] xfer48:
Fit perfectly in case with the bigger ones.

---------- Post added at 02:40 PM ---------- Previous post was at 02:39 PM ----------

Amazon for me
[Huawei P20 Pro Accessories] wilbur-force:
Been really impressed with Freebuds..... Until yesterday when the balance moved to the right for some reason. No way to adjust. I know others have had this too. It's not my hearing - swapped them over and it was louder the other way.
[Huawei P20 Pro Accessories] Theandroidfan:
The battery life is dreadful
[Huawei P20 Pro Accessories] wilbur-force:
Balance has drifted back to centre after a factory reset.

I get about 3.5 hours out of a charge.
[Huawei P20 Pro Accessories] xfer48:
I had only one time a desync between left and right.

I put my phone on airplane mode, then back to online and the problem gone.

Maybe a phone problem.

Exept this freebuds works perfectly.
[Huawei P20 Pro Accessories] wanxu:
I am happy with them but the audio lag is horrible... Had a 20$ Xiaomi with AptX and the synchronization was perfect. Hope they will add it ...

In dev options I cannot change SBC despite anything I select.