[Moto Z2 Play  Questions & Answers] gyarados025:
Hi, I have a Moto Z2 Play (XT1710-10) and it has the following problems:

1. Cant get bootloader unlock code (its oem_locked ; Software : Official)

2.I can't update the device and its been since on Sept 2017 update

fastboot getvar all listed the following
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8953-C0.C7
(bootloader) product: albus
(bootloader) board: albus
(bootloader) secure: yes
(bootloader) hwrev: P4
(bootloader) radio: 4
(bootloader) storage-type: emmc
(bootloader) emmc: 64GB SKHYNIX HCG8a4 RV=08 PV=A2 FV=00000000000000A2
(bootloader) ram: 4GB SKHYNIX LP3 DIE=8Gb M5=06 M6=03 M7=00 M8=5F
(bootloader) cpu: MSM8953
(bootloader) serialno: ZY2244VBBP
(bootloader) cid: 0x0000
(bootloader) channelid: 0x00
(bootloader) uid: 9BEB2FDA00000000000000000000
(bootloader) securestate: oem_locked
(bootloader) verity-state: enforcing
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 536870912
(bootloader) reason: Volume down key pressed
(bootloader) imei: 35xxxxxxxxxxxxx
(bootloader) meid:
(bootloader) date: 05-29-2017
(bootloader) sku: XT1710-10
(bootloader) battid: SNN5985A
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Mon Jan 26 9:29:16 UTC 1970"
(bootloader) ro.build.fingerprint[0]: motorola/albus/albus:7.1.1/NPSS26.
(bootloader) ro.build.fingerprint[1]: 118-19-6/6:user/release-keys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full[0]: Blur_Version.26.216.6.albus.retai
(bootloader) ro.build.version.full[1]: l.en.US
(bootloader) ro.build.version.qcom: LA.UM.5.6.r1-03800-89xx.0
(bootloader) version-baseband: M8953P_23.33.07.34R ALBUS_INDIADSDS_CUST
(bootloader) kernel.version[0]: Linux version 3.18.31-perf-g385d73f-0002
(bootloader) kernel.version[1]: 4-g847cd36 (hudsoncm@ilclbld35) (gcc ver
(bootloader) kernel.version[2]: sion 4.9 20150123 (prerelease) (GCC) ) #
(bootloader) kernel.version[3]: 1 SMP PREEMPT Wed Aug 30 12:01:20 CDT 20
(bootloader) kernel.version[4]: 17
(bootloader) sbl1.git: git=MBM-NG-VC0.C7-0-ge9cd975
(bootloader) rpm.git: git=MBM-NG-VC2.06-0-g5578f74
(bootloader) tz.git: git=MBM-NG-VC2.06-0-g82f94af-dirty
(bootloader) devcfg.git: git=MBM-NG-VC2.06-0-g82f94af-dirty
(bootloader) keymaster.git: git=MBM-NG-VC2.06-0-g82f94af-dirty
(bootloader) cmnlib.git: git=MBM-NG-VC2.06-0-g82f94af-dirty
(bootloader) cmnlib64.git: git=MBM-NG-VC2.06-0-g82f94af-dirty
(bootloader) prov.git: git=MBM-NG-VC2.06-0-g82f94af-dirty
(bootloader) aboot.git: git=MBM-NG-VC0.C7-0-gb6d4956
(bootloader) qe: qe 0/0
(bootloader) frp-state: no protection (77)
(bootloader) ro.carrier: unknown
all: listed above

D:\Softwares\Android\ADB>fastboot oem get_unlock_data
(bootloader) slot-count: not found
(bootloader) slot-suffixes: not found
(bootloader) slot-suffixes: not found
...
(bootloader) Unlock data:
(bootloader) Unlock data unavailable
(bootloader) Failed
OKAY [ 0.125s]
finished. total time: 0.125s

im sure i have toggled OEM Unlocking in Dev options

Is there any way to solve this issue by flashing the Fastboot Firmware and update the device through the same....?

(Since Stock Firmware can be flashed on a locked device unless its a downgrade)