yashsingh1/xdaforums huggingface dataset:
[Asus ROG Phone Questions & Answers] Hitman3984:
oh I've got one on order, worst comes to worse it gets sent back.

No chance of switching from VZW Since I work for a retailer and have a reduced rate.
[Asus ROG Phone Questions & Answers] Hitman3984:
phone arrived this morning.

Popped in VZW sim and phone immediately recognized it as VZW. Data works fine but device refuses to make calls.

Can't find any volte setting option or anything else to get it to call.

update:

found my way into the device info screen.

shows current network as vzw, but voice and data network as unknown.

ipv4 ping test passes but 6 fails. Has a couple toggles inlcuding one for volte but its greyed out and won't let me turn on
[Asus ROG Phone Questions & Answers] oakvad:
What about using Google voice and forward to your vzw #?
[Asus ROG Phone Questions & Answers] Hitman3984:
i was thinking about that, whats the point if texting doesnt work?
[Asus ROG Phone Questions & Answers] oakvad:
Doesn't texting use data?
[Asus ROG Phone Questions & Answers] faericia:
This may be a Noob question as I have yet to mess with VoLTE but, does it need to be activated in the verizon account? I am using a non vzw device as well and also have that option geryed out on my phone.
[Asus ROG Phone Questions & Answers] Hitman3984:
needs data active but there's more to it I think. the moment I put my sim back in my pixel text messages came through that weren't sent to the rog phone.
[Asus ROG Phone Questions & Answers] oakvad:
This pretty much makes me cry! Did you call Verizon at all to see if you had to have them do anything on their end?
[Asus ROG Phone Questions & Answers] Hitman3984:
i tried calling tech but all I kept getting was "its not compatible."

A reddit poster however says he spent 2 hours with tech and they're trying to get the device added so it will provision with volte, which it currently isn't doing.
[Asus ROG Phone Questions & Answers] oakvad:
Im pretty sure you need to be talking to a tier 2 tech and get it added. I know you do with the razer 2 phone as well.

Im following that Reddit thread also. Lol. The second I see someone has this working im hitting the buy button on Amazon!

There is no reason this phone shouldn't work on Verizon other than Verizon itself holding it out
[Asus ROG Phone Questions & Answers] Hitman3984:
oh I'm aware, I just can't argue with them because I work with a retailer. I literally have to pick and choose my battles and how I word things
[Asus ROG Phone Questions & Answers] LoCo4ChRiSt:
phones that have Verizon connectivity

the phones that have data connectivity and no regular phone and text, does it work off all the Verizon towers? meaning Verizon has 1 band for regular 4g then a difrent band for better building penitration and some others to act as double connection to improve through put, cause if I can't get phone and text to work I'll just use Google voice as it fuctions over data, I just want Asus rog and Verizon so bad...if I can get all the data bands I'm set

update:: ok it looks like for sure, as far as using data will be Google Hangouts with Google Hangouts dialer added on, all that's needed is Google voice phone number, just an idea, why ya guys think?
[Asus ROG Phone Questions & Answers] Hitman3984:
Shouldn't really matter? The phone has the 4 primary vzw lte bands including 13 which is always the huge one that's missing.
[Asus ROG Phone Questions & Answers] LoCo4ChRiSt:
ok thx for that info I'm getting excited :)
[Asus ROG Phone Questions & Answers] ballanda:
LTE working like a charm on StraightTalk, FWIW.
[Asus ROG Phone Questions & Answers] oakvad:
I just wish it wasn't so damn slow. This is really holding me back on this.
[Asus ROG Phone Questions & Answers] htapocysp:
TLDR Asus has not asked Verizon to put the phone into their device database and refuses to.

So I've had the phone now for a few days and from day one I put an activated sim card from a previous phone and had working 4g data. When I looked into why calling and texts did not work I found its because the IMS is not registered so VOLTE is not provisioned to the device. I searched through past examples of this and fond the original razer phone(not the 2) had this same issue. Following those forums many people were able to get the phone fully working by having Verizon add the IMEI to the CDMALESS group and then adding VOLTE and via the vzwims APN. I worked with a level 2 tech from Verizon and my request to have the device added was rejected. Back to the original razer phone, in those forums they say to keep requesting it and eventually some one will do it, this was unofficially confirmed by the Verizon tech. The tech then further said that the device is 100% compatible with the network and would work fully if the device was in the database. They confirmed that ASUS had not requested the device be added to the database but if they did it would have been added not unlike the new razer phone 2. So I called asus customer care and they said that they have no way to ask corporate to make that request and were unwilling to reach out to their head office or managers to make the request for us. In the mean time I've had my Verizon number forward all calls to my google voice number and have just fine calling that way. I plan to ask Verizon once a week (until I get over it) to add my imei to the database, although this would we be much easier if asus chose to do it themselves. Advice or questions are welcome.
[Asus ROG Phone Questions & Answers] LoCo4ChRiSt:
here is a Verizon wireless forum I found and there discussing the same problem, maybe we can all help each other :)

https://community.verizonwireless.com/thread/947450?start=60&tstart=0
[Asus ROG Phone Questions & Answers] Hitman3984:
we should flood asus social media too. They can't ignore it forever especially when asus has a bunch of devices on vzw.

I talked to a rep today who's job is mainly to work with employee accounts and she submitted my IMEI's to be added to the database.

No way to know what will happen until it's pushed up the chain.
[Asus ROG Phone Questions & Answers] faericia:
Just got the phone today, and it is nice. Would be a pity if it doesn't get carrier support. I wonder if there is a way to flash new radios to make it work. (Had same issue with HTC 10 unlocked so.)
[Asus ROG Phone Questions & Answers] Hitman3984:
issue isn't radios. the bands are there. The issue is it not getting the provisioning from VZW for a couple reasons but the most glaring being asus just doesn't want to get it done with vzw.
[Asus ROG Phone Questions & Answers] faericia:
I don't mean the hardware. So HTC 10 unlocked and verizon version were the exact same thing. But the unlocked could only get LTE so basically same problem as we are having now with the ROG. Had to flash the radio image from the vzw version to get the unlocked working. Now, I am not too familiar of the firmware aspect but I do not see this as a solution unless flashing radio images from other asus phones is an option.

Interestingly enough, Asus does have other phones that are on verizon and seem to have same bands so I agree that it sucks Asus doesn't want to get it working on VZW.
[Asus ROG Phone Questions & Answers] Tesla74:
From what I have read, Asus has no plans to get this phone certified for Verizon (added to their database). Would flashing the radio images from an Asus phone that supports Verizon work?
[Asus ROG Phone Questions & Answers] Hitman3984:
I don't think so(but I'm guessing here) because it's not a matter of telling the radio to connect on one way or another. It's about Verizon sending the volte provision to the phone.

Your can't take a radio that had cdma info (which is what seems Asus is hung up on, almost like they don't know vzw is getting rid of cdma) and tell a phone without cdma radios to process it.
[Asus ROG Phone Questions & Answers] faericia:
That is the question that I have no answer for. Would have to ask the developers here and possible damages if the flashed radio is incompatible.

I could be wrong on this but I would think the radio image would be dependent on the hardware being used and not sure the relevant hardware is the same as the ASUS phones that work on verizon. Based on another thread, flashboot also seems to be not working right now so flashing radios might not be an option yet. Surely someone here can answer.
[Asus ROG Phone Questions & Answers] htapocysp:
Ive asked ASUS to put in a feature allowing us to enable VoLTE in the software. I got a new SIM today and have the CDMALESS override put on, talked with tech support and they said it should be just enabling HD calling on the phone. So I went to asus and put a ticket in for a feature request to do so. Hurry up and wait.
[Asus ROG Phone Questions & Answers] Tesla74:
Is that something that can be done with a rooted phone?
[Asus ROG Phone Questions & Answers] htapocysp:
Maybe with root if you go into an activity manager then go under telphony you can find the hd calling activity and toggle it.
[Asus ROG Phone Questions & Answers] Hitman3984:
So the verizon thread posted earlier in this thread has poster saying they got email from verizon stating the following.

"The executive department of Verizon IS working getting software made for the ASUS ROG to be compatible with Verizon networks!

They are also working on offering the ASUS ROG to Verizon customers! They do not have a time frame but IT IS getting worked on!!! : D"
[Asus ROG Phone Questions & Answers] deafmetal1:
After the VZW HTC U BYOD debacle, I'll believe it when I see it... Wanted this phone, but was going to angle towards the Razer 2 due to lack of VZW support for ASUS. But if they can get certification by Xmas... AND carry it in stores... That would be win-win for ASUS, VZW and consumers. Get back to having, can I say it?... CHOICES that WORK

Here's to hoping! Soon!
[Asus ROG Phone Questions & Answers] faericia:
Yeah, "getting worked on" doesn't mean it will get done. Pretty sure there have been a few cases where that hasn't been followed through. Hopefully, this one will. Most likely, there will be a workaround before it happens though. :D
[Asus ROG Phone Questions & Answers] faericia:
So with the CDMALESS override, how are you calling.

Also, is the VOLTE option in the device info menu greyed out?
[Asus ROG Phone Questions & Answers] Hitman3984:
He's not, that's the point of trying to get volte turned on.

Come next year there will be no cdma with verizon.

Even current basic phones being sold use volte to call.

Yes volte is greyed out, but it's there as a toggle.
[Asus ROG Phone Questions & Answers] faericia:
Tried to get CDMA-less roaming put on the line. But, tech said "Device is compatible but you will need a new sim activated." Not expecting it to work, but I will try it. At least they see the phone's IMEI number on their system. Will try to see where that goes but not getting hopes up. :D
[Asus ROG Phone Questions & Answers] wschamps42:
Does anyone know how to enable Wi-Fi Calling or if it has VoLTE on tmo?
[Asus ROG Phone Questions & Answers] LoCo4ChRiSt:
Has anyone got this working for sure on verizon yet, posts slowed down sonim not sure if everyone still workin on it or not
[Asus ROG Phone Questions & Answers] deafmetal1:
Would love to know... not seeing much VZW activity
[Asus ROG Phone Questions & Answers] oakvad:
This is really frustrating me. I need a new phone bad, or a new battery! This is the ONLY phone I think worth spending any money on right now.
[Asus ROG Phone Questions & Answers] kgptzac:
Question: has anyone on a GSM carrier which Asus said the phone supports (AT&T or T-Mobile) has working VoLTE? It's simply just egregious to have a phone in 2018 that doesn't support VoLTE.
[Asus ROG Phone Questions & Answers] Ascertion:
TMobile subreddit has users posting the ROG doesn't support volte or wifi calling. Such a basic feature should be supported if Asus wants to compete in the US at such high price points...I ended up returning my Zenfone 5z because of no volte.
[Asus ROG Phone Questions & Answers] faericia:
Based on the ROG phone manual, the phone does support VoLte. It is only mentioned once in there. Now, how to activate it, that I do not know.
[Asus ROG Phone Questions & Answers] Tesla74:
The phone supports it but it is disabled in the firmware. Stupid. Maybe everyone should comment over on the ASUS forum.

https://www.asus.com/zentalk/thread-246327-1-1.html

They actually read and make updates based on comments over there. They don't read the XDA forums.
[Asus ROG Phone Questions & Answers] faericia:
Okay, I rooted my phone and turned on Volte Provisioning. Once I do that, the advanced 4g options does show up. However, with verizon, once i put the sim card in, the flag refuses to stay on and the option disappears. If only both could be forced to stay on.
[Asus ROG Phone Questions & Answers] Tesla74:
Did you edit build.prop?
[Asus ROG Phone Questions & Answers] tdrake2406:
Guys I have the ROG Phone and I have been trying to get it working on Verizon. If you need me to do anything to get the phone up and running I would be glad to test and I have a good tech at Verizon that is willing to do almost anything I ask (within reason). My phone is currently just stock but I would be willing to make any changes needed. Please let me know if I can assist the community in getting this going. We have been able to get the data portion working but not phone calls which it is saying mobile networks unavailable. Please let me know if I can help.
[Asus ROG Phone Questions & Answers] Tesla74:
If you're comfortable editing build.prob you might try editing to get VoLTE working

https://xdaforums.com/oneplus-3t/how-to/guide-enable-volte-root-devices-t3593652

Might need to enter this code also:

https://www.quora.com/How-I-enable-VoLTE

Edit: Note that this phone isn't in Verizon's database. I don't know if that is an issue with VoLTE.
[Asus ROG Phone Questions & Answers] faericia:
I used the magisk module VoEnabler. I think it is suppsed to edit build.prop but I do not see any of those lines in build.prop. So I will try to mess around a little in build.prop later and see if there is any luck.

Just to note, I had a freedompop sim inserted into the phone and the advanced 4g lte option turns on. Now, since the freedompop uses app for calls and text, I do not truly know if it is working but the option is there. I will remove root and try to retest as well.
[Asus ROG Phone Questions & Answers] tdrake2406:
I wouldn't mind trying this out however is it possible that VoLTE is not already working on this phone since it is not listed under the networks?

https://www.asus.com/us/ROG-Republic-Of-Gamers/ROG-Phone/Tech-Specs/

Network Standard

Data rate

LTE Cat13 UL up to 150Mbps / Cat18 DL up to 1Gbps

DC-HSPA+: UL 5.76 / DL 42Mbps

DL 4CA and UL 2CA supported

4x4 MIMO and CA w/4x4 MIMO supported

5CA 4x4 MIMO up to 1.2Gbps supported

A version

FDD-LTE (Bands 1, 2, 3, 4, 5, 7, 8, 12, 13, 17, 18, 19, 20, 28, 29, 32)

TD-LTE (Bands 34, 38, 39, 40, 41,46)

WCDMA (Bands 1, 2, 3, 4, 5, 6, 8, 19)

EDGE/GPRS/GSM (850, 900, 1800, 1900MHz)

ASUS phone 4G/LTE band compatibility varies by region, please check compatibility with local carriers.
[Asus ROG Phone Questions & Answers] faericia:
Well, look at this:

https://dlcdnets.asus.com/pub/ASUS/...687.857813390.1542732813-247144629.1538064021

Bottom of page 10 or search for VoLte. Could be they haven't updated firmware to enable it or something, but it should support it.
[Asus ROG Phone Questions & Answers] Tesla74:
From what I've read, This phone's hardware does support VoLTE, but ASUS hasn't enabled it in the firmware.

I've been trying to get their attention on this in this thread:

https://www.asus.com/zentalk/thread-246327-1-1.html
[Asus ROG Phone Questions & Answers] iStasis:
are people actually getting LTE support as some are saying LTE is disabled even though their carrier supports this.

Im from the UK so started a simular forum thread but wanted to see as the phone is live in the US if there are LTE options disabled or is it working and the end users not understanding their carrier maybe at fault as they have not understood how bands work and carrier settings.
[Asus ROG Phone Questions & Answers] faericia:
ASUS does not have VoLTE enables on their phone atm. You root and then enable it for the option to show up right now. Does that mean it works? That I do not know. I do not have the proper sims to test it out. Verizon has VoLTE, but the phone is "Incompatible" at this time.

So to update, with freedompop sim, no 4g LTE enhanced menu shows up without the VoEnable/editing Build.prop. After editing, it shows up for that only. Still no go on verizon. The option to turn it on keeps switching to off so may be the sim or something even though the i had the cdma-less provision on the line. If you know how to turn it on and keep it from switching off, I could try that. Not sure if any of the lines edit that.

This pops up with the settings I have after I reboot. Of course, it disappears after it detects it is verizon for Sim 1.
[Asus ROG Phone Questions & Answers] iStasis:
As i dont have the phone yet i wanted a look at the options the only phones i have access to are my RP1 and iPhones thats are LTE supported by my carrier but on my RP1 phone it works and these are the settings on a un modded carrier branded version of the phone now from what i hear the OEM version from Razer works just as well. Both phones have a slightly different image on them as all my updates come from my carrier so delayed. I dont root or mod my phone so thats how it is.

Data is low because its just rolled into the next month but i do heavily use my data plan. Im not sure how to mod it to stay on but seems Asus have the hardware to support LTE as its within the OS settings at rom level but need to find out why they have it disabled

Thanks for that, To me it sounds like

1) asus just need to enable it and apologies for not doing so already end of.

2) asus are not fully ready so want the option off for now so could be more open to saying why its not on at a software level

3) they messed up on marketing as looking at the various regional sites they all say the same thing which suggested errors copying and pasting info and translating to various regional websites. in this case they need to apologies and take back the phones that are causing a problem or work their ass off to fix it if even possible as the hardware seems fine if your carrier band matches and the option is enabled it should be fine. but from what my carrier say it may still not work fully but the slider for LTE should still be enabled as my carrier state it may not work on their network yet so to me sounds like a carrier setting for networks.

Either way they need to just be open if they are aware of issues. I have a few friends with contacts at asus which is why im looking at speaking to asus regarding me trying the product and getting written confirmation they will return it regardless under 15 days at no cost to me.
[Asus ROG Phone Questions & Answers] Tesla74:
So freedompop is working with VoLTE? Is that AT&T MVNO?
[Asus ROG Phone Questions & Answers] faericia:
Not sure if it is a MVNO but it currently shows up as ATT network. Do note, I do not know if it uses VoLTE sucessfully since you need to use an app to make calls and text. BUT, the sim allows the Enhanced 4G LTE settings to remain while the verizon sim does not. (if you want to test it, you can buy the sim at best buy for $1. It is pretty much free just need to tread carefully to not incur their hidden charges.)
[Asus ROG Phone Questions & Answers] iStasis:
How do you test LTE for calls? the only thing i can think off would be disabling your phones Wifi so working on 4G only to make calls in known area's where you wouldn't normally cell phone signal and see if you get a call. Sometimes this is in the middle of nowhere or in a house . Crisp packets can mask a phone from a provider but therefore i don’t think would work as it wont get any type of connection so its a hard one to test.

I have a perfectly working RP1 Phone with LTE support with my carrier and worst case its in my bag anyway so if i need to use it i can if an emergency comes up.

I will probably drop a pre order and wait till December to see what happens when i get the phone for myself. It wont take much to take the simcard out of my RP1 phone and into the ROG Phone when i get it and seeing if on a day to day use i can make and receive calls on it without any problems if i do i can swap the sim card back and use the RP1 phone and at that point assess if its the location I’m in has importance to me and if not i will repeat this. Generally, I need to make and receive calls at my place of work, my house and of course while out and about but testing where LTE is needed would be where the RP1 makes a nice call and the ROG doesn’t.
[Asus ROG Phone Questions & Answers] Tesla74:
If using Verizon is important, I would wait. There are rumors that Verizon is working on releasing this phone.
[Asus ROG Phone Questions & Answers] iStasis:
I am living in the UK so currently using ThreeUK as my Carrier and the Asus Store reseller have said that i can have 30days to test the device and return it if there are any LTE problems
[Asus ROG Phone Questions & Answers] Tesla74:
Missed that. I hope a solution comes soon!
[Asus ROG Phone Questions & Answers] iStasis:
I'm going to leave it for now speaking to Asus and ThreeUK I'm going to hold off upgrading
[Asus ROG Phone Questions & Answers] Igwilliestile2007:
Complaint fcc

File a complaint with the FCC the device is unlocked and has the bands to support vzw per the byod policy that the FCC they have to allow you bring your device if it supports the technology there in certain rare cases that the network can't do it and that would be tword older like flip phone where the software is blocked but the phone is unlocked and Android doesn't really have that issue make sure u file against Asus and vzw
[Asus ROG Phone Questions & Answers] sherb422:
Does this phone have LTE on a gsm network such as Cricket Wireless or AT&T?
[Asus ROG Phone Questions & Answers] Tesla74:
Yes, LTE works! I'm on Cricket. Note that VoLTE and WIFI calling doesn't work. Even if you root and turn on. Calls sound clear to me.
[Lenovo ZUK Z2 (Plus) Questions & Answers] irha:
My Lenovo Z2 Plus suddenly stopped booting. I get the initial screen that confirms unlock with the Start option at the top right corner and then get a blank screen. A long press takes me back to the same screen. I tried to get into the recovery, and though I though I was getting the same blank screen, one of the long presses on the power button did actually get me into the recovery. When I tried doing a wipe of Cache and Dalvik Cache, I saw a brief progress and I got the blank screen again. Then I got into the fastboot mode after a couple of tries (the experience was erratic, similar to the recovery), so I tried to flash recovery and it was stuck:

$ ./fastboot -i 0x2b4c flash recovery twrp-3.2.1-0-z2_plus.img
target reported max download size of 1610612736 bytes
sending 'recovery' (18452 KB)...
OKAY [ 0.414s]
writing 'recovery'...

Could someone please help me recover this phone?
[Lenovo ZUK Z2 (Plus) Questions & Answers] irha:
This just turned out to be a boot loop triggered by the low battery charge (close to 0%) and the AICP ROM aborting the boot process. After leaving the phone connected to charger for sometime, it booted back up just fine.
[LG K8 Questions & Answers] bvarnell03690:
i cannot get around the google account activation i have no assist button on the add network option i cant seem to find anything where i can download software on my computer ive got about 5 hours into a never ending problem it seems any help would be greatly appreciated
[Nexus 5 Q&A, Help & Troubleshooting] YayJohn:
I just changed my battery and after I did that I saw rainbow colored vertical lines when booting up when I tried to change to the old battery the issue persisted, then I charged my phone because I thought maybe because its a new battery it needs that or something and then my phone actually booted up but I saw only a black screen (i knew it booted up because i seen the charging light powered on) it stays black even if i boot to recovery or bootloader, what to do?