[Moto G5S Plus Questions & Answers] moracarlos70:
G5S Plus - Startup Failed

Hello

I have a problem. My cell phone turned off after charging, then it got slow, I restarted it and it got slower and then when it starts up it looks, show this:

Booloader logs

start up failed:

your device didnt start up successfully. use the software repair assistant on computer to repair your device.

connect your device to your computer to get the software repair assistant

ap fastboot flash mode (secure)

failed to validate boot image

ERROR: failed to pass validation, backup to fastboot

Pressing volume down and power button does not work. It only works to keep the power button and it shows the previous message.

Digit adb devices and shows:

* daemon not running. starting it now on port 5037 *

* daemon started successfully *

List of devices attached

digit mfastboot devices and shows:

e237d3d5 fastboot

digit mfastboot oem fb_mode_set and shows:

...

FAILED (remote failure)

finished. total time: -0.000s

digit fastboot oem get_unlock_data and shows:

...

(bootloader) Unlock data:

(bootloader) read datablock error

(bootloader) Failed

OKAY [ 0.017s]

finished. total time: 0.018s

this show when run mfastboot getvar all

(bootloader) version: 0.5

(bootloader) version-bootloader: moto-msm8953-C2.12(*)

(bootloader) product: sanders

(bootloader) board: sanders

(bootloader) secure: yes

(bootloader) hwrev: P4

(bootloader) radio: 3

(bootloader) storage-type: emmc

(bootloader) emmc: 32GB SAMSUNG RX1BMB RV=08 PV=07 FV=0000000000000007

(bootloader) ram: 3GB SAMSUNG LP3 DIE=6Gb M5=01 M6=05 M7=00 M8=7B

(bootloader) cpu: MSM8953

(bootloader) serialno: e237d3--

(bootloader) cid: 0xDEAD

(bootloader) channelid: 0x00

(bootloader) uid: B14FE28700000000000000000000

(bootloader) securestate: oem_locked

(bootloader) iswarrantyvoid: n/a

(bootloader) max-download-size: 534773760

(bootloader) reason: Volume down key pressed

(bootloader) imei: 000000000000000

(bootloader) meid:

(bootloader) date: 01-01-1970

(bootloader) sku: 000000000000000

(bootloader) carrier_sku:

(bootloader) battid:

(bootloader) iccid:

(bootloader) cust_md5:

(bootloader) max-sparse-size: 268435456

(bootloader) current-time:

(bootloader) ro.build.fingerprint:

(bootloader) poweroffalarm: 0

(bootloader) ro.build.version.full:

(bootloader) ro.build.version.qcom:

(bootloader) version-baseband:

(bootloader) kernel.version:

(bootloader) sbl1.git: sbl1.git

(bootloader) rpm.git: rpm.git

(bootloader) tz.git: tz.git

(bootloader) devcfg.git: devcfg.git

(bootloader) keymaster.git: keymaster.git

(bootloader) cmnlib.git: cmnlib.git

(bootloader) cmnlib64.git: cmnlib64.git

(bootloader) prov.git: prov.git

(bootloader) aboot.git: git=MBM-NG-VC2.12-0-g07ff23c

(bootloader) frp-state: no protection (err)

(bootloader) ro.carrier:

(bootloader) current-slot:

(bootloader) slot-suffixes: _a

(bootloader) slot-count: 1

(bootloader) slot-successful:_a: INVALID

(bootloader) slot-successful:_b: INVALID

(bootloader) slot-bootable:_a: INVALID

(bootloader) slot-bootable:_b: INVALID

(bootloader) slot-retry-count:_a: unknown

(bootloader) slot-retry-count:_b: unknown

all: listed above

Can you help me ...

the motorola support says that the phone need a software recharge at a service center, but the pandemian this are closed

I install:

MotorolaDeviceManager_2.5.4

rescue_and_smart_v5.0.0.25_setup

adb and mfastboot

The usb interface show by the phone pc conection "Motorola ADB interface"

I try recover with Rescue and smart assistant: rescue option select Moto G Plus (5th Gen S) model: XT1801 and show this:

Failed to natch the connected device. Reconect device, then try again.

I run the software and sho the phone model but dont reconize this when i select

I connect the celular phone by usb and conect