[Verizon Motorola Droid Turbo Q&A, Help & Troublesh] pepe523869:
Hi,

I have problem with bootloader. I bought refubrished Motorola Droid Turbo XT1254 (android 5.1)

- Android SDK installed

- Motorola drivers installed

-ADB debbuging mode on

-OEM unlock

When I tried to get necessary information fastboot returns me that:

...

(bootloader) Failed to get unlock data, please try again!

FAILED (remote failure)

finished. total time: 0.063s

From Motorola website I know that it is possible to unlock bootloader in my phone.

(bootloader) version: 0.5

(bootloader) version-bootloader: moto-apq8084-70.86

(bootloader) product: quark

(bootloader) board: quark

(bootloader) secure: yes

(bootloader) hwrev: 0x84A0

(bootloader) radio: 0x4

(bootloader) emmc: 32GB Sandisk REV=07 PRV=01 TYPE=57

(bootloader) ram: 3072MB Samsung S8 SDRAM DIE=6Gb

(bootloader) cpu: APQ8084 ES1.1

(bootloader) serialno: ZX1F22J3C4

(bootloader) cid: 0x0000

(bootloader) channelid: 0x00

(bootloader) uid: 9177720011000000000000000000

(bootloader) unlocked: no

(bootloader) securestate: locked

(bootloader) iswarrantyvoid: no

(bootloader) mot_sst: 0

(bootloader) max-download-size: 536870912

(bootloader) reason: Volume down key pressed

(bootloader) imei: 990005114317986

(bootloader) meid:

(bootloader) date: 11-07-2014

(bootloader) sku: XT1254

(bootloader) iccid:

(bootloader) cust_md5:

(bootloader) max-sparse-size: 268435456

(bootloader) current-time: "Sat Jun 2 16:14:40 UTC 2018"

(bootloader) ro.build.fingerprint[0]: motorola/quark_verizon/quark:5.1/S

(bootloader) ro.build.fingerprint[1]: U4TL-49/5:user/release-keys

(bootloader) ro.build.version.full[0]: Blur_Version.23.21.49.quark_veriz

(bootloader) ro.build.version.full[1]: on.verizon.en.US

(bootloader) ro.build.version.qcom:

(bootloader) version-baseband: MDM9625_104651.11.05.16.02R QUARK_CUST

(bootloader) kernel.version[0]: Linux version 3.10.40-perf-g1e2ae8d (hud

(bootloader) kernel.version[1]: soncm@ilclbld26) (gcc version 4.8 (GCC)

(bootloader) kernel.version[2]: ) #1 SMP PREEMPT Thu May 5 09:23:30 CDT

(bootloader) kernel.version[3]: 2016

(bootloader) sdi.git: git=MBM-NG-V70.86-0-gf291c61

(bootloader) sbl1.git: git=MBM-NG-V70.86-0-g60ea7e6

(bootloader) rpm.git: git=MBM-NG-V70.86-0-g18b261e

(bootloader) tz.git: git=MBM-NG-V70.86-0-g51b120f

(bootloader) aboot.git: git=MBM-NG-V70.86-0-g88bfdfd

(bootloader) partition-type:modem: raw

(bootloader) partition-type:sbl1: raw

(bootloader) partition-type:sdi: raw

(bootloader) partition-type:sec: raw

(bootloader) partition-type:ddr: raw

(bootloader) partition-type:aboot: raw

(bootloader) partition-type:rpm: raw

(bootloader) partition-type:utags: raw

(bootloader) partition-type:tz: raw

(bootloader) partition-type:factorytune1: raw

(bootloader) partition-type:padA: raw

(bootloader) partition-type:sbl1bak: raw

(bootloader) partition-type:abootBackup: raw

(bootloader) partition-type:rpmBackup: raw

(bootloader) partition-type:utagsBackup: raw

(bootloader) partition-type:tzBackup: raw

(bootloader) partition-type:mdm1m9kefs1: raw

(bootloader) partition-type:mdm1m9kefs2: raw

(bootloader) partition-type:padB: raw

(bootloader) partition-type:frp: raw

(bootloader) partition-type:logs: raw

(bootloader) partition-type:persist: raw

(bootloader) partition-type:mdm1hob: raw

(bootloader) partition-type:mdm1dhob: raw

(bootloader) partition-type:sp: raw

(bootloader) partition-type:cid: raw

(bootloader) partition-type:pds: raw

(bootloader) partition-type:logo: raw

(bootloader) partition-type:clogo: raw

(bootloader) partition-type:misc: raw

(bootloader) partition-type:padC: raw

(bootloader) partition-type:mdm1m9kefs3: raw

(bootloader) partition-type:mdm1m9kefsc: raw

(bootloader) partition-type:ssd: raw

(bootloader) partition-type:kpan: raw

(bootloader) partition-type:boot: raw

(bootloader) partition-type:recovery: raw

(bootloader) partition-type:factorytune2: raw

(bootloader) partition-type:cache: raw

(bootloader) partition-type:system: raw

(bootloader) partition-type:userdata: raw

(bootloader) partition-size:modem: 0x0000000008000000

(bootloader) partition-size:sbl1: 0x0000000000060000

(bootloader) partition-size:sdi: 0x000000000000e000

(bootloader) partition-size:sec: 0x0000000000004000

(bootloader) partition-size:ddr: 0x0000000000008000

(bootloader) partition-size:aboot: 0x0000000000100000

(bootloader) partition-size:rpm: 0x0000000000040000

(bootloader) partition-size:utags: 0x0000000000080000

(bootloader) partition-size:tz: 0x000000000007d000

(bootloader) partition-size:factorytune1: 0x0000000000300000

(bootloader) partition-size:padA: 0x000000000010f000

(bootloader) partition-size:sbl1bak: 0x0000000000060000

(bootloader) partition-size:abootBackup: 0x0000000000100000

(bootloader) partition-size:rpmBackup: 0x0000000000040000

(bootloader) partition-size:utagsBackup: 0x0000000000080000

(bootloader) partition-size:tzBackup: 0x000000000007d000

(bootloader) partition-size:mdm1m9kefs1: 0x0000000000100000

(bootloader) partition-size:mdm1m9kefs2: 0x0000000000100000

(bootloader) partition-size:padB: 0x000000000020f000

(bootloader) partition-size:frp: 0x0000000000080000

(bootloader) partition-size:logs: 0x0000000000200000

(bootloader) partition-size:persist: 0x0000000002000000

(bootloader) partition-size:mdm1hob: 0x0000000000040000

(bootloader) partition-size:mdm1dhob: 0x0000000000008000

(bootloader) partition-size:sp: 0x0000000000100000

(bootloader) partition-size:cid: 0x0000000000020000

(bootloader) partition-size:pds: 0x0000000000300000

(bootloader) partition-size:logo: 0x0000000000800000

(bootloader) partition-size:clogo: 0x0000000000b00000

(bootloader) partition-size:misc: 0x0000000000100000

(bootloader) partition-size:padC: 0x0000000000198000

(bootloader) partition-size:mdm1m9kefs3: 0x00000000000c3000

(bootloader) partition-size:mdm1m9kefsc: 0x0000000000000400

(bootloader) partition-size:ssd: 0x0000000000002000

(bootloader) partition-size:kpan: 0x0000000000800000

(bootloader) partition-size:boot: 0x0000000001000000

(bootloader) partition-size:recovery: 0x0000000001004000

(bootloader) partition-size:factorytune2: 0x0000000001008000

(bootloader) partition-size:cache: 0x0000000059af4000

(bootloader) partition-size:system: 0x00000000d3000000

(bootloader) partition-size:userdata: 0x0000000608be0000

(bootloader) qe: qe 0/0

(bootloader) ro.carrier: vzw

all: listed above

finished. total time: 0.314s

What is more, I can't even install actualizations in the system - returning failed. I found in the google that phones returned from motorola service has the same problem.

Any ideas?