yashsingh1/xdaforums huggingface dataset:
[Huawei P20 Pro Guides, News, & Discussion] goldenr:
Just spoke with Huawei support again. This is the chat transcript:

0:36:27 - Server said : Please wait. An operator will be with you shortly.

10:36:29 - Mike said : Hello, Uvis. My name is Mike. How may I help you?

10:42:59 - Mike said : Hello?

10:44:09 - Uvis said : Hi Mike! I while ago I approached Huawei asking about GPU turbo update

10:44:22 - Mike said : I see.

10:44:58 - Uvis said : And I got a reply saying that I will get update: Charlotte-L09C 8.1.0.156(C432) by 17th of October but if not I can ask you tu push it manually

10:45:17 - Uvis said : I have not got it yet. So it is possible to push it for me please?

10:45:21 - Mike said : I see.

10:46:14 - Mike said : Ok, is your phone running on the Charlotte-L09 8.1.0.133(C782) version?

10:46:26 - Mike said : This can be checked by going to Settings > System > About phone > Build Number.

10:47:30 - Uvis said : yes my phone is running at CLT-L09 8.1.0.133(C782)

10:50:34 - Mike said : Ok, so the .152 and .156 updates are only available on the C432 build at the moment. The .133 is the latest version available for the C782 build.

10:51:05 - Mike said : Your phone cannot receive the .156 (C432) update; the .152 or .156 update would have to be released for the C782 build.

10:51:10 - Mike said : Which should happen later this year.

10:51:15 - Mike said : I do apologize about the delay.

10:53:57 - Uvis said : OK! I see

10:54:09 - Uvis said : So these updates will be pushed, but later?

10:54:23 - Mike said : Yes, that is correct.

10:54:49 - Uvis said : Can you comment on approximate release dates?

10:55:29 - Mike said : We were only informed that the GPU Turbo update for the UK specific build (C782) will be released later this year. No specific date was provided.

10:55:57 - Uvis said : OK! thanks for that
[Huawei P20 Pro Guides, News, & Discussion] Theandroidfan:
Unacceptable. A company of this size should be pushing out updates at a much faster rate.
[Huawei P20 Pro Guides, News, & Discussion] walkerx:
this is some information regarding what three say about updates

all this can be found here

I'm also still waiting for a decent response from the three executive department regarding this

this is an update from huawei on their support forum

on another post they state

so from my view it definitely looks to be the network operators blocking these updates, yet they don't mention this when selling the products and i'm not sure where consumers stand as they can class the devices defective which they are then covered under CRA and SOGA (I think)
[Huawei P20 Pro Guides, News, & Discussion] markiok:
On firmware Finder next update for C782 is 8.1.0.159. Now only wait 2-3 weeks and we have it on phone.
[Huawei P20 Pro Guides, News, & Discussion] cz.marcin:
More like 4-5 weeks for the update
[Huawei P20 Pro Guides, News, & Discussion] walkerx:
that update according to FF is only the October 2018 security patches and nothing else and is for the single sim unit, the dual sim is still only showing the 134 update
[Huawei P20 Pro Guides, News, & Discussion] JR-P20PRO:
They all say that but I wouldn't be surprised if this was GPU Turbo. It would completely make sense.
[Huawei P20 Pro Guides, News, & Discussion] walkerx:
Gpu turbo update is listed differently, you can see this if you look at the rooms for the Mate 10 Pro as the gpu turbo update is listed but not yet authorised on the C782 model of the device
[Huawei P20 Pro Guides, News, & Discussion] goldenr:
Previous releases didn't mention anything else than security patches either but had all the camera updates included.

So I'm almost certain that this update is the same as the European model C432 .159 update which includes GPU Turbo
[Huawei P20 Pro Guides, News, & Discussion] JR-P20PRO:
If this is the case then it seems to me like they've upped the version number to make us think we're on par with European model or in preparation for Android Pie, as if to say .159 will be the last update for EMUI 8.

I'm sure the C432 variant didn't mention GPU Turbo update on FF though.
[Huawei P20 Pro Guides, News, & Discussion] walkerx:
have a look at update CLT-L09C432B152(8.1.0.152) OTA-MF 2018.07.30

the top line states 'this update adds the huwaei gpu turbo acceleration technology'

and if you look at clt-l29c432e5rip7b108-log(9.0.0.108) this is the update to Android 9 with Emui 9
[Huawei P20 Pro Guides, News, & Discussion] Macmoc16:
On firmware finder, is dropped gpu update c782
[Huawei P20 Pro Guides, News, & Discussion] walkerx:
That is only for the single sim version, there are no updates for the dual sim version yet, we still stuck on 134
[Huawei P20 Pro Guides, News, & Discussion] JR-P20PRO:
Anyone recieved the .159 update yet?
[Huawei P20 Pro Guides, News, & Discussion] dog121:
Nope still waiting..
[Huawei P20 Pro Guides, News, & Discussion] Mattye81:
Nothing here either!
[Huawei P20 Pro Guides, News, & Discussion] Mattye81:
Just read this, what does anyone else think?

https://www.gizmochina.com/2018/11/...-pro-and-more-to-get-emui-9-0-on-november-10/
[Huawei P20 Pro Guides, News, & Discussion] maddoguk:
Sometime in 2019 if we are lucky.
[Huawei P20 Pro Guides, News, & Discussion] Mattye81:
Won't stop me chatting to them and tweeting them daily, for all we there might be a little truth to them it
[Huawei P20 Pro Guides, News, & Discussion] Macmoc16:
Any news for brand update?
[Huawei P20 Pro Guides, News, & Discussion] JR-P20PRO:
GSMArena have reported that a worldwide rollout of EMUI 9 is commencing on November 10th. I wonder if we skip the 8.1.0.159 update
[Huawei P20 Pro Guides, News, & Discussion] Magic-design:
Unlikely
[Huawei P20 Pro Guides, News, & Discussion] Macmoc16:
Hope is the last to die :p
[Huawei P20 Pro Guides, News, & Discussion] user4001:
So we'll have Pie by Christmas then :D
[Huawei P20 Pro Guides, News, & Discussion] Mattye81:
I'm hoping for a global roll out on the 10th, trying to have a little faith LOL :silly:
[Huawei P20 Pro Guides, News, & Discussion] kingcapning:
We aint getting it, maybe sometime next year lel
[Huawei P20 Pro Guides, News, & Discussion] Theandroidfan:
Project Treble ? Is that no longer a thing then?
[Huawei P20 Pro Guides, News, & Discussion] jj03:
I almost **** myself today. I did the usual software update daily check, and normally, the 'wheel' spins twice.. But it spun a third this time.. At that moment, I let loose a pip squeek of a fart.. And the the wheel stopped and i was told I'm all upto date. Man.. [emoji38]
[Huawei P20 Pro Guides, News, & Discussion] JR-P20PRO:
Been there plenty of times ?
[Huawei P20 Pro Guides, News, & Discussion] Macmoc16:
Finaly c781 get gpu turbo update (brand)
[Huawei P20 Pro Guides, News, & Discussion] bobsie41:
Please expand on this.
[Huawei P20 Pro Guides, News, & Discussion] JR-P20PRO:
Have you recieved 8.1.0.159?
[Huawei P20 Pro Guides, News, & Discussion] Macmoc16:
Version is 8.1.0.138 but have gpu turbo and october patch
[Huawei P20 Pro Guides, News, & Discussion] JR-P20PRO:
Could you screenshot it?
[Huawei P20 Pro Guides, News, & Discussion] bobsie41:
What network are you on please?
[Huawei P20 Pro Guides, News, & Discussion] Macmoc16:
Is 3 ita

Of curse
[Huawei P20 Pro Guides, News, & Discussion] JR-P20PRO:
C781 and C782 are two separate variants.
[Huawei P20 Pro Guides, News, & Discussion] Macmoc16:
Yes but it should be 3uk so I think shortly get update
[Huawei P20 Pro Guides, News, & Discussion] Clewis94:
.161 is now on firmware finder with November security patch. Probably going straight to that.
[Huawei P20 Pro Guides, News, & Discussion] andreasermones:
Can see it too. I am on branded EE phone (C782) and still on 133...

Compared to 482 and European/Greek versions, we are so far behind. We are missing bug and lag fixes and better battery life - as far as I know from a friend's C482.

Let down from Huawei.
[Huawei P20 Pro Guides, News, & Discussion] Haseeb ashfaq:
Still approval pending for ota

Dear update has been released by Huawei but we cannot get approval to downaload by ee. For p20 pro ctl09 c782

159 and 161 still pending on approval by ee
[Huawei P20 Pro Guides, News, & Discussion] andreasermones:
I understand your point but I don't think Huawei are off the hook yet.

For example, you have C482 version in EU and this version is receiving more updates, more often than the UK C782 version (e.g 141, 149, 152, 156).

We need to understand why this happens and I don't think the mobile network providers (I have experience on the Greek networks) are much faster or more efficient than the UK ones
[Huawei P20 Pro Guides, News, & Discussion] Theandroidfan:
Maybe if enough people complain then something will get done!
[Huawei P20 Pro Guides, News, & Discussion] Haseeb ashfaq:
I use application firmware finder for huawei from play store which shows update available but if we check it shows firmware not approved

159 and 161 update is ahowing
[Huawei P20 Pro Guides, News, & Discussion] andreasermones:
Well done mate!

I've done the same on Huawei and EE forums

Keep pushing
[Huawei P20 Pro Guides, News, & Discussion] walkerx:
This is response from three UK when complained about update.

network's are totally dependant on the manufacturer's for the release of any software update. Even if an update is released by the manufacturer, it needs an approval by all the Network Operators. The process sometimes can take longer then expected.

We've already escalated customers feedback to the manufacturer so that they can expedite the process.
[Huawei P20 Pro Guides, News, & Discussion] andreasermones:
This is they easy excuse they all have unfortunately

one of my friends back in Greece has the same device, just different European version (C482).

His carrier also has VOLTE and WIFI calling and other customisations, similar to EE etc.

Huawei is also giving him the same old excuse that carriers need to perform their own checks on the firmware and the carriers blame Huawei for being slow in releasing updates...

Still, he is on version 8.0.1.169.. and I am on version 133?
[Huawei P20 Pro Guides, News, & Discussion] JR-P20PRO:
Guys it actually happened. My phone wouldn't turn on and was caught in a bootloop. I boot to recovery and choose to download latest version and it downloads 8.1.0.156 C432...

For those who don't know I messaged Huawei about slow updates as I was on C782. A guy there said if the latest update doesn't come through within 30 days, they can request the update. They said the request can take up to 10 days to verify... Anyway this was about a month ago and nothing came through. When I woke up my phone was stuck in a bootloop so naturally I go to erecovery and choose to download the latest version. Low and behold I'm now on 8.1.0.161 after an OTA and C432.

What's weird is that I'm CLT-L09C432 but I have options for dual SIM?

What's happened?
[Huawei P20 Pro Guides, News, & Discussion] Clewis94:
Why was it stuck in a bootloop? Something must have happened. Very rare for it to just go into bootloop....
[Huawei P20 Pro Guides, News, & Discussion] JR-P20PRO:
I have no idea. It was fine when I went to sleep. I did have automatic updates enabled to update at 2am. So I don't know whether it's tried to update over night?
[Huawei P20 Pro Guides, News, & Discussion] SPfuns:
I know they use software charge phone os. Because same area price is low. Switch os let same Chinese phone use in Europe.
[Huawei P20 Pro Guides, News, & Discussion] JR-P20PRO:
I'm not sure what you mean buddy
[Huawei P20 Pro Guides, News, & Discussion] SPfuns:
I mean Some people have officially software to directly change the phone version number or system. for example , C438 changed to c123. After the change, it can be sold in other regions.
[Huawei P20 Pro Guides, News, & Discussion] Mattye81:
Can you take a screenshot
[Huawei P20 Pro Guides, News, & Discussion] JR-P20PRO:
Sure.
[Huawei P20 Pro Guides, News, & Discussion] bobsie41:
It would be nice if someone with far more knowledge than myself investigates this.

Has anybody performed a factory reset through erecovery without a sim installed?

Is there a safe way to force a bootloop?
[Huawei P20 Pro Guides, News, & Discussion] JR-P20PRO:
Baring in mind I requested Huawei to send me the update. Very strange.
[Huawei P20 Pro Guides, News, & Discussion] maddoguk:
Who and how did you contact them? Could be a useful exercise for a few others to try.
[Huawei P20 Pro Guides, News, & Discussion] Mattye81:
I did the same got told there are no updates available for my phone, told them it's what I was told by one of their customer service representatives, but still nothing
[Huawei P20 Pro Guides, News, & Discussion] Theandroidfan:
I've emailed Huawei and asked if the update can be pushed out to my phone. I'll keep you all updated!
[Huawei P20 Pro Guides, News, & Discussion] JR-P20PRO:
Just using the HiCare app live chat.
[Huawei P20 Pro Guides, News, & Discussion] SPfuns:
where ia the app ,? I didn't see in my phone.
[Huawei P20 Pro Guides, News, & Discussion] JR-P20PRO:
Right on the main menu .
[Huawei P20 Pro Guides, News, & Discussion] SPfuns:
Do I need to to log in ?
[Huawei P20 Pro Guides, News, & Discussion] JR-P20PRO:
Probably, maybe, I don't know I just remember agreeing to t's and C's when I opened the app but already had a Huawei ID on the phone.
[Huawei P20 Pro Guides, News, & Discussion] dog121:
Received the 159. Update this morning just October security patch no GPU turbo update
[Huawei P20 Pro Guides, News, & Discussion] Theandroidfan:
Hopefully I'll receive an update soon!
[Huawei P20 Pro Guides, News, & Discussion] JR-P20PRO:
Block out your IMEI number dude

---------- Post added at 06:51 PM ---------- Previous post was at 06:51 PM ----------

Even in the about phone section?
[Huawei P20 Pro Guides, News, & Discussion] marcushesketh1991:
don't post your IMEI on here mate
[Huawei P20 Pro Guides, News, & Discussion] serseri22:
Yeah i also request update like that they told me it will be shortly you'll receive an update and that was 1 an half months ago
[Huawei P20 Pro Guides, News, & Discussion] Theandroidfan:
Why ?
[Huawei P20 Pro Guides, News, & Discussion] dog121:
Nope nothing maybe the 161.. update has it. Should get that update around March
[Huawei P20 Pro Guides, News, & Discussion] warface:
Have you got the Huawei Game Suite app?

There is where you tell it which games can use the turbo feature.
[Huawei P20 Pro Guides, News, & Discussion] dog121:
I have the app had it for a few months now but I've noticed across the forum that the GPU turbo info is found in about phone settings which I don't see in my settings..
[Huawei P20 Pro Guides, News, & Discussion] Clewis94:
Same .159 is out now for me.
[Huawei P20 Pro Guides, News, & Discussion] Theandroidfan:
Why should I block out my Imei number ?
[Huawei P20 Pro Guides, News, & Discussion] MLAM:
Still on .133 for mine and Huawei and adamant that is the latest version!

I've submitted a push too but not holding out much luck

---------- Post added at 04:16 PM ---------- Previous post was at 04:14 PM ----------

Cos someone could either report your phone as stolen and use your IMEI or for those with IMEI changers they could use yours for illegal activities.
[Huawei P20 Pro Guides, News, & Discussion] eoga:
The Mexican version is stuck on 102 version, it sucks. I just dont want to lose my 2 years warranty debranding. I don't know why it is not possible to install an official firmware, different model, without affecting your warranty and without unlocking your bootloader just like with Samsung that you can install any official firmware you want, from any operator or unlock, as long as the model is the same and without losing your warranty.
[Huawei P20 Pro Guides, News, & Discussion] Frontfiringspeakers:
I've the what I think was an unlocked version from very.co.uk. It's the C782. But the discussion implies that it's branded to a carrier. How can that be the case if it come from a catalogue company?
[Huawei P20 Pro Guides, News, & Discussion] dlads:
After de-branding I'm now on 120 from 110, could flash 128 over it.
[Huawei P20 Pro Guides, News, & Discussion] neilkarunatilaka:
Awesome, I might give this a shot. I'm in the US but picked up a L09 C782. Still on .110 so going to try this guide. Already got my bootloader unlock code if needed as well :D
[Huawei P20 Pro Guides, News, & Discussion] wivelden:
I have the L09-C782 on .110. I got it from mobiles.co.uk last week. I presumed it wasn't branded as it was still sealed in the factory cellophane and was on a new contract. I upgraded my partners on Tesco Mobile a few days before and hers didn't have the cellophane on it. It just had the Tesco Mobile seal. Hers is the P20 and mine is the P20 Pro. I have an unlock code for both. What is the difference between the L29 and L09? Should I rebrand to the L29 to get the updates? I'm new to this phone as I came from a OnePlus 3T. I really love this phone and EMUI but just wondered it if was worth debranding.
[Huawei P20 Pro Guides, News, & Discussion] cliffr39:
L29 is the dual SIM
[Huawei P20 Pro Guides, News, & Discussion] marko68:
Hello

I hope someone could help..

I'm in UK and I have CLT-L09 bought from a private on eBay brand new sealed unlocked not with contract. I have on board version 8.1.0.110 (C782)... Do you know what it means? I have to debrand it? Will I receive updates?

Never had Huawei before

Thank you
[Huawei P20 Pro Guides, News, & Discussion] dlads:
If you stick the way it is you'll have to wait.

C782 is the model afaik.

110 is the firmware and L09 I believe means singular SIM.

If you want updates now then you'll have to de-brand.

Follow this:

https://xdaforums.com/showpost.php?p=76785704&postcount=152

Then to receive updates afterwards go to post 254 of the same thread and follow that and you'll be ok.

Any questions ask in the thread.

---------- Post added at 06:45 PM ---------- Previous post was at 06:40 PM ----------

I'm pretty sure with Samsung the second that you flash a firmware with Odin you will trip the efuse chip which is a permanent physical change.
[Huawei P20 Pro Guides, News, & Discussion] potblack2win:
The P20 Pro was one of the best selling smartphones when it released in the UK. Huawei as a company, must be focusing on the UK market as generally after the U.S the U.K comes next in terms of regions to impact.

It's just a shame that huawei have over complicated their update process when it should just be a single firmware version for Europe just like HTC.
[Huawei P20 Pro Guides, News, & Discussion] marko68:
What means c782 is the model "AFAIK"??

But the phone is already no brand....what debrand should I do?

The guide to be honest is too difficult and I don't want to wipe all the phone.

Any other easy option to have the updates?

And that rebrand is breaking the warranty?

Thank you

---------- Post added at 10:18 PM ---------- Previous post was at 10:05 PM ----------

Who knows WHAT C728 MEANS ?
[Huawei P20 Pro Guides, News, & Discussion] dlads:
Afaik - As far as I know

You bought your phone from the UK? I and my wife both have one from EE UK, both are c782

I de-branded mine and it's now the c432

I'm currently on firmware version 128

She did not, so she's currently on c782 and her firmware is 110.

I'll probably de-brand hers at some point.

You'll have to do yours if you'd like to move on from 110 before it's decided that they will release it, which may be tomorrow or may be next year, who knows.

There are more security updates and tweaks, optimisations and features on the later updates but it's up to you.

All you need is the links I sent you.

Personally I'd avoid funky Huawei, read up on here as to why and read up on the thread I posted before you commit, completely understand it first, messing with firmwares and not getting it right is a sure fire way to end up with a brick.

Understand it and do it be the numbers and you'll be fine.

Guides too difficult? Check the first post out in that thread :D I made it a lot easier pal

If you're not confident then please avoid trying.

---------- Post added at 10:47 PM ---------- Previous post was at 10:43 PM ----------

Predominantly the EU version is the one they're focusing on, not the UK.

Brexit maybe ?? :D

Luckily we don't have to care about sticking with the c782 we can de-brand, which in all fairness is very easy so long as you read it correctly and follow each step to the letter.
[Huawei P20 Pro Guides, News, & Discussion] marko68:
But I don't like to root the terminal because I want to use Google pay.... Could I still use Google pay after debrand?

Is the warranty voided if I do that? Please be more precise about that, please.

I would like to have exactly the same original device only receiving updates... Is staying original after the debranding?

In other mobile phones I was flashing directly the new firmware over the old one without wipe the phone...Is not possible to do the same with p20 pro?

Thank you very much indeed for your help
[Huawei P20 Pro Guides, News, & Discussion] dlads:
Yes you can use Google pay I used it today.

Warranty? Depends, it can always go back to a locked bootloader but if they are to check the variant and it has to match then it'll be spotted, personally I don't think they'll care

One you rebrand you go ahead and lock down the bootloader again, bare in mind besides your bootloader you'll be at complete stock after the process so just relock it and you're good.

For me I always root on day one, if a device doesn't allow it I simply won't buy it. I hate ( more than most) adverts, bloat and choices taken away from me. Root fixes that. That's how android should be.

But again some people don't so the choice is yours. I'm not running a custom ROM it's still a stock ROM just I have root access, I can take it away if I need to.

Your device is still going to be official just not from the region you bought it
[Huawei P20 Pro Guides, News, & Discussion] marko68:
Well, thank you, but I prefer to Wait the OTA...for sure will be out soon or later, and the phone is anyway working fine.

Maybe next time I'll buy a Samsung where everything it's easier :D
[Huawei P20 Pro Guides, News, & Discussion] dlads:
No worries (there's a button for thanks pal)

Sammy? Hmmm I wouldn't although I've read that they're going a pure android variant which does sound interesting.

I'm sure you'll get some updates but not sure when that may be, apparently Huawei are notorious for it.

I'm finding this all out myself too.
[Huawei P20 Pro Guides, News, & Discussion] dlads:
Annoyingly a senior member doesn't know about the thanks button..
[Huawei P20 Pro Guides, News, & Discussion] sudman:
Well I'll give you another thanks then instead! Simply for all the sterling work you've done & continue to do, in supporting folks through the process. I'm still in two minds as to whether to update mine from 128 to 131 as I heard on the grapevine that UK models may be getting an update soon. To what i dont know for sure but I heard 130 but I cant find any files for that.
[Huawei P20 Pro Guides, News, & Discussion] matt4321:
I heard similar. But the thing is if you convert to EU variant you never need to worry or think about it again. When the UK variant finally gets .130 or .131 or whatever, the EU variant will be on another version or about to be ahead again. I think it's worth it as you'll basically constantly be on the edge of doing it which is the worst outcome.

Also nice to see another XDA user in Reading ;)
[Huawei P20 Pro Guides, News, & Discussion] walkerx:
I'm waiting to see what next updates we receive on the C782 version as don't want to really rebrand my device, but if we're not going to be getting decent updates it will be the last Huawei device I purchase in UK as can't guarantee which model you going to get (C432 or C782) and I think its bad we are not receiving the same updates as the C432
[Huawei P20 Pro Guides, News, & Discussion] kedge:
I flashed this fw to my device CLT-L29 8.1.0.130(C782) with the June update patch.

To be honest I can't see any changes.
[Huawei P20 Pro Guides, News, & Discussion] Mattye81:
Just had a nice conversation with Huawei support. I like the bit about the UK government!?
[Huawei P20 Pro Guides, News, & Discussion] Mattye81:
I apologise now, they didn't upload in order for some reason