yashsingh1/xdaforums huggingface dataset:
[HTC U12+ Guides, News, & Discussion] GhettoMilkMan:
I haven't received an update email from Amazon yet, I pre-ordered June 7th. :(

But last time I talked to them about the Sept-Aug shipping date, they agreed to give me 10% off the order and cover my 1 day shipping cost. That's $100 in saving, so I can't really complain about that! Amazon customer service is amazing.
[HTC U12+ Guides, News, & Discussion] MNoisy:
I just got a shipping notification from Amazon US. It is arriving tomorrow the 26th!
[HTC U12+ Guides, News, & Discussion] Leither:
Email from DPD atound 7.20pm confirming delivery of the phone tomorrow, followed an hour later by the email from HTC. This time the invoice IS for the phone. So fingers crossed for a delivery tomorrow late afternoon / evening.
[HTC U12+ Guides, News, & Discussion] i5lee8bit:
That's awesome news, but I'm curious, when did you pre-order, and which model? I pre-ordered the 128GB model before the end of May, but I haven't received any new emails from Amazon yet (except the one saying Aug 8 to Sept 26). =(

edit:

Also curious for you, which model did you order, and when did you pre-order? I hope I did it soon enough I don't have to wait "1-4 months" lol

Thanks
[HTC U12+ Guides, News, & Discussion] THUNDEROID:
Ordered announcement day the 23rd of may. Black, 64GB
[HTC U12+ Guides, News, & Discussion] i5lee8bit:
Darn, I was hoping you were going to say late May or June so my chances of seeing an email would be higher hahaha

Well, congrats!
[HTC U12+ Guides, News, & Discussion] kkk121:
I as well got a notification from Amazon, arriving Wed.
[HTC U12+ Guides, News, & Discussion] MrN1484:
I've just had a text saying my order will arrive tomorrow... Ordered directly from HTC in the UK on the 25th May.

I just hope the buttons aren't as bad as the reviews are saying...
[HTC U12+ Guides, News, & Discussion] UgXvibe:
For anyone in the US who has their phones or they are on the way:

I just got a text from FedEx that I have a delivery w/signature required that is coming from Plainfield Indiana tomorrow.. 2lbs. I have not received an email confirmation or tracking number from HTC as of this writing.. does Digital River have a distribution center in Indiana? I have no packages, that I know of, coming other than the U12+. Thanks..
[HTC U12+ Guides, News, & Discussion] mouzaihem:
In the past my phones have come from Indiana. Definitely sounds like your phone!

Edit: my HTC phones (m10 and u11 iirc)
[HTC U12+ Guides, News, & Discussion] MNoisy:
Amazon us 64gb blue on 24th or 25th arriving 26th
[HTC U12+ Guides, News, & Discussion] petiejay:
htc u12+ shipped

One of the cancelled ones HTC financing.

USA

Blue 128.

I called HTC Friday.

Escalation told me the would call me back Monday.

I was going to get $50 off, Fetch, 3.5 converter and free overnight shipping.

They called this morning, created a new order number.

Said it should go out in 48 to 72 hours and I would have it by the end of the week.

Got notice this morning from FedEx also that it shipped from Indiana and would be delivered by 8:00 PM tomorrow.

HTC site still says all 3 are box shipment - pending fulfillment

However FedEx emailed that it was shipped as I stated above.
[HTC U12+ Guides, News, & Discussion] hasoon2000:
I didn't pre-order, but I just switched to Verizon from T-Mobile. I bought the S9 direct from Samsung (Got $240 off). Planning on using it for a few months and seeing how the U12+ performs before I buy it. It doesn't have Band 71 support for T-Mobile, which is a buzz kill. If it goes well, I'll sell the S9 and buy it. Going back to the point, Samsung uses Digital River and it came from Plainfield, IN.
[HTC U12+ Guides, News, & Discussion] bigAL99:
e-mails last night after 21:30 from HTC and DPD saying shipment will arrive today, showing phone and dongle.

fingers crossed :D

:D arrived, phone and dongle.......
[HTC U12+ Guides, News, & Discussion] nimish_fun:
Yep, Thanks!! Same is the case with me. Got texts from DPD and emails from HTC this time with the invoice showing the phone. Expecting the phone today in the afternoon slot.
[HTC U12+ Guides, News, & Discussion] petiejay:
HTC now says all 3 items have been shipped
[HTC U12+ Guides, News, & Discussion] Jump1ng:
sorry doubole post
[HTC U12+ Guides, News, & Discussion] Electronic Punk:
Arrived safely, I would do an unboxing video but would literally be me opening the box in 2 seconds flat and it would be over.
[HTC U12+ Guides, News, & Discussion] Jump1ng:
I just received my phone, but my charger is the two pronged European charger did you get that or the 3 pronged UK?

Or any one else in the UK that got their phone can shed light on this, if I need to contact HTC. Should be OK to use my u11 charger I guess.
[HTC U12+ Guides, News, & Discussion] malenurse.sb:
Ordered from HTC using HTC financing.

Did not get canceled

128g transparent blue

Status changed from boxed shipment to pending fulfillment

Pre-ordered on May 29th after deciding I could get over the buttons if needed.
[HTC U12+ Guides, News, & Discussion] jrocka312:
U.S. - Preordered 128GB Translucent Blue on 06/06/18. This morning when checking the status, it has been moved from boxed shipment to Pending Fulfillment Status. I am guessing I will receive the phone by the end of the week!
[HTC U12+ Guides, News, & Discussion] schmeggy929:
After all this August - September crap, phone will be here tomorrow from Amazon.
[HTC U12+ Guides, News, & Discussion] Nestacres:
I also received mine in UK today wit two pin European adaptor. I have emailed HTC asking for a new adaptor
[HTC U12+ Guides, News, & Discussion] bigAL99:
european also, let me know what their reply is please

thanks
[HTC U12+ Guides, News, & Discussion] MrN1484:
EU charger here too
[HTC U12+ Guides, News, & Discussion] lennoxr:
Same here. Received my HTC U12+ in the UK today and it has the European charger as well. Will have to go out and buy a European to UK adapter. Will try contacting HTC. Hopefully they will be charitable and send us a proper one out without having to send anything back to them.
[HTC U12+ Guides, News, & Discussion] Nestacres:
For all those in UK- I called HTC customer services who are sending out a three pin adapter free. Contact no : 0845 890 0079. The lady was understanding and they are aware of this.
[HTC U12+ Guides, News, & Discussion] Jump1ng:
I chatted with tech suppport and they arranged for a UK to be sent out, but might been quicker with a call as I had to take a picture of the charger etc....at least i still have my u11 charger I can use.
[HTC U12+ Guides, News, & Discussion] shango22:
USA customer here. It seems like they are offering everyone 4 free gifts that had the cancellation issue. Free HTC fetch, $50 off, headphone adapter, and free next day air. I know a lot of people already know this but I just wanted to post that they were attempting to call me from an unknown number and so I never answered it then got the email. So answer your phone for a few days if you don't recognize the number. Could be HTC
[HTC U12+ Guides, News, & Discussion] UgXvibe:
Mine actually said Private Number, thank God I answered.
[HTC U12+ Guides, News, & Discussion] Leither:
Yeah I got a 2-prong Euro charger instead of a UK one too.
[HTC U12+ Guides, News, & Discussion] Jump1ng:
Contact support and they should send you an UK charger, either phone or chat should work.

I usually prefer teh chat as you get a transcript of the conversation so its good for being able to prove you were promised this or that...
[HTC U12+ Guides, News, & Discussion] i5lee8bit:
Amazon USA shipping notice just came for a 128GB model, pre-ordered on May 31. Expected delivery: Friday June 29 (vs. Aug 8 - Sept 26). Yay

Sucks this whole fiasco happened. Hope HTC didn't lose too much business as a result from shipping delays, and also the financing crap. Also, as someone from the East Coast, especially in my state, I use TD Bank since they're the most common and easiest to access around here. And I must say from personal experience, they suck. Doesn't surprise me that out of all companies, they would be the ones to screw up all these preorder authorizations somehow.
[HTC U12+ Guides, News, & Discussion] holz75:
My ceramic black from Amazon will be here Thursday, and I placed the order on Monday! It says they're fully in stock now.
[HTC U12+ Guides, News, & Discussion] nuno_oliveira:
I've missed my phone delivery today, contacted DPD via their chat to ask them if I could collect it from the depot or have it delivered to a pickup shop, DPD support says it's not possible, I’m only allowed to change the delivery date.

How am I supposed to get the parcel if I'm never home during the day? Anyone with previous experience with htc orders and DPD deliveries in UK?
[HTC U12+ Guides, News, & Discussion] hek.je:
I just received my HTC U12+ (Ceramic Black)

Location: The Netherlands.

Time to start playing with it :)
[HTC U12+ Guides, News, & Discussion] parlayed:
Amazon shows to now have the u12+ in stock & available for Prime delivery
[HTC U12+ Guides, News, & Discussion] Jump1ng:
Have anyone been able to activate VoLTE and WiFi calling on their new u12+? I can't seem to get it to work on my UK EE simcard which I think should work on any android phone, certainly worked flawlessly on my u11.
[HTC U12+ Guides, News, & Discussion] GhettoMilkMan:
For people who ordered on 6/6, was that through Amazon?

I ordered on Amazon on 6/7 for the 128GB Blue version but I haven't heard anything yet.

I'm dying to get this phone! My M9 died on the day of the HTC u12+ release, so I'm in desperate need of a phone lol
[HTC U12+ Guides, News, & Discussion] aaronc_98:
Yes both are working on tmo in the us...
[HTC U12+ Guides, News, & Discussion] Jump1ng:
So you see an option to enable wifi calling under you call settings for sim1?
[HTC U12+ Guides, News, & Discussion] aaronc_98:
Not sure if it's sim 1 or sim 2 but yes under settings for phone the options are there
[HTC U12+ Guides, News, & Discussion] mdpgc:
I ordered my U12+ on Friday from HTC's website...It shipped today, delivery Thursday
[HTC U12+ Guides, News, & Discussion] shango22:
Exactly. What's dumb is they want to set up to call you again to reorder and the guy took so long to get to the point. It was very irritating and he wouldn't replace the order. Good perks tho IMO which it should be since they totally ****ed me and other customers in my situation.
[HTC U12+ Guides, News, & Discussion] idees:
i hope it will be soon in stock again in Europe
[HTC U12+ Guides, News, & Discussion] Tachi91:
Nice. I had chatted with them and they had told me devices would start shipping out beginning of July again. Figured it was just a safe bet on their end to give a later date.

Really contemplating getting this phone.
[HTC U12+ Guides, News, & Discussion] OGhoul:
I just got my shipment notification as well. I ordered June 7th and used the financing option.
[HTC U12+ Guides, News, & Discussion] mouzaihem:
My order shipped. I had one of the cancelled orders. Processed a new order yesterday, should be arriving tomorrow
[HTC U12+ Guides, News, & Discussion] greenza:
I've been told my HTC it will be back in stock in the UK store mid/late July, so I'm going to try and put my order in then. Has anyone in the UK been able to use the HTC finance option for this phone?
[HTC U12+ Guides, News, & Discussion] Leither:
No luck in the UK on my EE SIM card, which had WiFi calling working fine when it was in my HTC10.

No option for WiFi calling under SIM1 settings, nor anywhere else I can find (eg under settings in the Call menu)

Very strange.
[HTC U12+ Guides, News, & Discussion] Icculus760:
(are we still doing this?)

USA 64gb blue U12+ ordered June 1 via HTC using their financing option, and I had the dreaded "order cancelled" issue. Received an "unknown number" call from HTC Monday - $50CR, free USB-C to 3.5mm headphone converter and a Fetch - device shipped Tuesday & delivery set for Wednesday.
[HTC U12+ Guides, News, & Discussion] Granite1:
Can't remember when I ordered it with HTC Financing, never got anything from HTC. No order confirmation, no order number no emails nothing. I can't even log in to HTC's website. I'm totally confused, not sure if I even ordered the d@mn thing.

I'm going to have to call them.
[HTC U12+ Guides, News, & Discussion] UgXvibe:
OK, so I got my phone yesterday, love it.. However, I have a second one coming tomorrow because they never cancelled my first messed up order.. Lol
[HTC U12+ Guides, News, & Discussion] mouzaihem:
Got my phone too.
[HTC U12+ Guides, News, & Discussion] bennyrodz:
I just got my phone as well today, Amazon USA, and absolutely love it. The "button reviews" were so way off it is not even funny, such an absolute sham from the people who posted the reviews, it has been absolutely flawless for me.
[HTC U12+ Guides, News, & Discussion] Daimon-xda:
Seems everybody got his phone. I received mine on Tuesday 26 of June and it was ordered on the 25 of March.

I picked up my phone directly in UPS warehouse (I don't trust them)

From France ??
[HTC U12+ Guides, News, & Discussion] shango22:
Got my phone today! Funny I so far really like the buttons. Had no problem whatsoever yet *fingers crossed*. My biggest complaint is the software feels slightly dated!
[HTC U12+ Guides, News, & Discussion] malenurse.sb:
Got her, love her, buttons are totally fine. Sides aren't too sensitive, everything works fine. Glad u stuck with the phone
[HTC U12+ Guides, News, & Discussion] Shunko:
I'm in the US and was part of the cancelled orders using HTC Financing. I just received my 128 GB translucent blue U12+ today. Currently setting it up. As of right now, so many of the reviews online seem to be wrong about the volume/power "button." They work fine for me. It's kind of weird but I think it's perfectly fine and implemented well. I've had no problems with it within the last hour of me setting it up and transferring my data over from my U11.

You CAN double press the power button to open the camera app and you CAN press down on the volume up/down to change the volume. I did try to screen shot using power button and volume down but it did not work for me.

Build quality is AWESOME! I've not touched it much but from my first initial setup, I noticed Edge Sense seems like you have to squeeze it harder than you did for the U11. I thought that was good but at the same time weird because now I have to REALLY squeeze it. And mine is set to the 4th pressure box thingy. Screen brightness on the U11 is better and brighter but the U12+ gets dimmer which is better. 30 day return policy so I've got a while to test it out. So far so good. Lol.
[HTC U12+ Guides, News, & Discussion] guidogsbn:
I have set mine to the lowest level 1 so it gets more similar to my u11. Let's see what the next firmware updates may bring ( brightness level?) and if we get a kernel from [MENTION=3088420]tbalden[/MENTION] to runn the device like butter??
[HTC U12+ Guides, News, & Discussion] shango22:
I think people thought they were supposed to be touch sensitive but they are pressure sensitive. I actually like them alot
[HTC U12+ Guides, News, & Discussion] shankly1985:
Just bought the Flame Red from HTC direct. £630 64Gb model. Can't wait coming from HTC 10
[HTC U12+ Guides, News, & Discussion] i5lee8bit:
I popped my SIM into my U12+ I just got, no voLTE, no wifi calling. Otherwise works fine. But that shouldn't surprise us at this point right? I'm also on AT&T.

Still using my U11 until development progresses on the U12. Playing around with the U12 though, I love it.

PS: I remember reading your posts on XDA and AT&T forums before buying the U11 after my HTC 10 speaker got blown. No VoLTE sucks for me since I do a lot of off site remote sysadmin support, so speaker phone + tether without LTE = slow ass connection. Obviously I still got the U11 and totally love the phone. I just really loathe AT&T.
[HTC U12+ Guides, News, & Discussion] Ndaoud360:
Just ordered from HTC, can;t wait! but came also across this. Tell me what kind of scam this site is trying to run. An HTC U12+ for free https://www.kingofgym.com/products/q6xpepxa3483
[HTC U12+ Guides, News, & Discussion] Granite1:
Got my 12 about 10 minutes ago, pretty slick device if you ask me. :D

Question for the US buyers. Did any of yinz get a case and headphones with your phone?

I swear I heard we weren't getting the case and headphones in the US. :confused:
[HTC U12+ Guides, News, & Discussion] shango22:
just wanted to post some more interesting observations that I've made in regards to the buttons. I've realized that it seems like the phone uses the way you're holding it in order to determine when you're pushing the buttons or not to where if you're not holding the opposite side of the phone, the buttons don't seem to register that pushes quite as well. Which I think is probably a good thing because it probably prevents accidental pushes like when you have it in your pocket or something like that. I actually find it difficult to reproduce on my phone. So I'm wondering if that has something to do with people having issues. I still overall don't have that many issues with pushing the buttons. I mean in my experience the majority of the time when I want to push the buttons pushed and they register.
[HTC U12+ Guides, News, & Discussion] LibertyMonger:
Ordered mine late Friday night and got my shipping confirmation today, getting it on Thursday. Wednesday is a Holiday so it's almost 2 business day shipping. Can't wait. Love the reviews from regular people who actually own the phone. Seems there are people who don't want anyone to enjoy this beauty.
[HTC U12+ Guides, News, & Discussion] holz75:
The case and headphones come in the box for US buyers.
[HTC U12+ Guides, News, & Discussion] shango22:
https://techcrunch.com/2018/07/02/htc-is-gone/
[HTC U12+ Guides, News, & Discussion] tdwpkidd:
Anyone with HTC Financing? Have you received a billing statement yet? Just curious if I have to wait for the first statement to receive my login information.
[HTC U12+ Guides, News, & Discussion] meadowscurse:
You just need to go to myonlineaccount.net and enroll your account.
[HTC U12+ Guides, News, & Discussion] keschub:
I was part of the cancelled ordered group :crying:. Finally got that worked out, and received my 64G transparent blue yesterday. Set it up, and love it so far. Only issue I have seen is with the fingerprint scanner, with 2 different prints set up only the newest one works :confused:, maybe i didn't set something correctly.

I have a Pixel 2 for work and never had a issue like this.

So other than that loving it.
[HTC U12+ Guides, News, & Discussion] nuno_oliveira:
Did Htc ask you you to return the two PIN EU charger?
[HTC U12+ Guides, News, & Discussion] rpianos:
I received my HTC U12+ from HTC yesterday. Original order May 27. I did have the 'HTC cancelled order' issue. They gave me $50 off, free next day shipping, a 3.5 to USB dongle and their HTC Fetch device.

And yes. I repeat. Yes. I've noticed the device on Verizon bands 2, 4, 5 and 13. It does support Verizon's "XLTE". So at least it is using all the bands.

I moved my sim from my U11 to my new U12+. Everything worked but I could not receive SMS/MMS. I called Verizon, tech support eventually found a forum that had a tech block SMS/MMS and then unblock it. He tried it and it worked. All the texts came in. I've tried three SMS/MMS apps so far, HTC messages, Android messages and Verizon Messages+, they all work now.

Coming from an HTC U11, I really like this device. Just have to get used to the fingerprint scanner placement. The scanner is instant though and you barely have to touch the scanner. Facial recognition is quick as well. Edge sense works great, haptic feedback is positive and accurate, better than the U11. It lets you know when engaged. The double tap for one handed mode works. The buttons work great. Double tap for camera does work. Holding to adjust volume up or down does work. Adjusting volume while the screen is off works as well. No problems so far. Although when using some cases you do have to use more pressure on the power button. I'm trying out several clear TPU cases.

Battery life so far seems good, considering I have the screen on, installing and configuring the phone and apps. I will soon see how it compares under my normal use scenarios.

Sound from the internal speakers is louder and more clear. Next up, test sound through the USB interface, comparing the camera and screen to the U11.

The phone feels better in the hand than the U11. It is narrower but taller. Easier for one-handed use. It is smooth, and faster than the U11.
[HTC U12+ Guides, News, & Discussion] Jump1ng:
Nope just sent me the UK charger which arrived today :D So now I got a good Euro charger if I go to Europe!
[HTC U12+ Guides, News, & Discussion] nuno_oliveira:
It's what I was hoping. I need a EU charger anyway so there was no point to ask for UK charger if HTC was going to ask me to return the EU.

Thanks :good:
[HTC U12+ Guides, News, & Discussion] Electronic Punk:
They said UK folks that got the wrong one could keep it for "holibobs" :D
[HTC U12+ Guides, News, & Discussion] tbalden:
Try add it again, should work just fine adding more than one prints
[HTC U12+ Guides, News, & Discussion] shankly1985:
UK here I got my shipping email yesterday and its going to be delivered today :D
[HTC U12+ Guides, News, & Discussion] Howling Wolf:
I ordered my U12+ at last, not from hTC for once but from Amazon. It's a 64Gb, Translucent Nightfall as they put it. Sent from Amazon.de, it's due to arrive next Tuesday.

I already sold my U11+ (on Wednesday), so using my spare A9, a good tiny device but the battery so weak it lasts less than 18 hours with a casual use...

Can't wait to be on Tuesday!...
[HTC U12+ Guides, News, & Discussion] idees:
why not through htc directly?
[HTC U12+ Guides, News, & Discussion] Howling Wolf:
Same price as hTC Club, extra guarantee I hope in case of trouble. Never had any issue with all the hTC I owned, but I recently read about hTC after sales service woes, and I kind of got a little scared...
[HTC U12+ Guides, News, & Discussion] idees:
nice! Did you order from amazon france, because at amazon.uk its more expensive than htc club
[HTC U12+ Guides, News, & Discussion] Howling Wolf:
Yep, from amazon.fr (717€) but visibly managed by amazon.de

A little funny ?
[HTC U12+ Guides, News, & Discussion] idees:
Good decision. Amazon has one of the best customers support :good:
[HTC U12+ Guides, News, & Discussion] Howling Wolf:
Fingers crossed ;)

The U11+ was my 13th hTC in a row and, as I said, not a single issue. So, the 14th should be good :)
[HTC U12+ Guides, News, & Discussion] idees:
I plan to buy a u12+

Frοm your experience, should i buy it from htc europe (club) or through Amazon?

I mean where i ll have better customer service if my device is faulty.

thanks
[HTC U12+ Guides, News, & Discussion] Howling Wolf:
See my little discussion with [MENTION=8369428]idees[/MENTION] , I chose to go with Amazon.

I received my U12+ last Tuesday, I feel at home with it, and am definitely happy. Now waiting for [MENTION=494185]LlabTooFeR[/MENTION] and his Maximus HD rom :)
[HTC U12+ Guides, News, & Discussion] LlabTooFeR:
Thanks for generous contribution :highfive:
[HTC U12+ Guides, News, & Discussion] keschub:
I have tried a couple of times now. I can still send MMS but still not receive.

I did talk with Verizon support with no help other than don't use it.
[HTC U12+ Guides, News, & Discussion] LibertyMonger:
What messaging app are you using?
[HTC U12+ Guides, News, & Discussion] Shunko:
Camera Slow

So far everything's been great with the U12+. My only dislike is the slow launching of the HTC default camera app. And it takes a little longer to snap a picture. Compared it to my U11 multiple times and I've basically confirmed that the U12+ is slower. This is my experience. Anyone notice the same thing? DxOMark is 103 but really frustrating when I want to capture a moment only to have the camera launch too slow and snaps too slow.
[HTC U12+ Guides, News, & Discussion] keschub:
Was trying Android messages.

I have tried reinstalling the app and it is still not allowing MMS to be received.
[HTC U12+ Guides, News, & Discussion] LibertyMonger:
That is because you can only use stock messaging apps. Either HTC messages or Verizon message+