yashsingh1/xdaforums huggingface dataset:
[Huawei P20 Questions & Answers] Ephixi4:
Ikr. It's such a love - hate relationship. I love the phone itself, the camera, the performance and so on. Even EMUI itself is ok for me. It's just how Huawei totally lacks any sort of contact with us. If they would at least say they're working on this I'd be fine, but they won't say a thing.

Same here, but I didn't pick this phone just like that, it has a lot of features important to me and I couldn't find a phone with same performance, size etc.

Mine has an iPhone 7, of course pink one. She's more into iOS cuz it's so simple for her and the software is solid, although when I got my P20 she said she likes it and could have it if not for the iPhone. (She had a bad experience with android because of her old Xperia M4 aqua which was a total joke from Sony's side).
[Huawei P20 Questions & Answers] jalms:
I'm sure this is the best Android for iOSish people (your wife should give it a go), and one of the best Android experience.

I just hope they start opening somewhat towards the community, that's how OnePlus overcame the loss of Cyanogen to create an excellent OS experience.

Enviado do meu CLT-L29 através do Tapatalk
[Huawei P20 Questions & Answers] jalms:
Sent feedback to Huawei, complaining about that.

In an extense reply, they said mostly this:

"In fact, you're right about all the features (or lack of them) that you point out to our system; however, we must say that, in order to provide the devices with other features and avoiding bigger firmware packages, we feel the need to supress certain features that aren't mandatory in the devices.

(...)

Besides, we don't believe that there are other UI's with the dynamics and funcional and graphical beauty of EMUI, something that, as you'd might understand, requires space and, as aforementioned, it's always needed to make options in way to avoid way too large firmware packages that take a lot from the devices storage".

Well, for me it's not more than HS, especially considering that we're talking about an Android stock feature.

Also, they didn't spend a word on the subject that quick settings and notification drawer are huge, no matter the View Size or DPI you choose.

I guess I'll reply to them and they'll keep on having me paining their a**es, and I believe you should do the same.

They end their message saying that "Anyway, we're thankful for your remarks that will be duly noted together with all the remarks/suggestions that our devices' users make us", so let's spam them on the subject!
[Huawei P20 Questions & Answers] Godzi:
I wrote to them and they did not reply. At all.

They reply only when I contact my local Huawei support center. Might as well contact them.

How did you contact them? I will gladly share my opinion with them.

"Bigger firmware packages" - bullsh*t!

I personally removed everything I could from the "beautiful, dynamical and functional" EMUI. It was so annoying and iPhone-like. All that is left is the lock screen, the call screen and the notification shade.
[Huawei P20 Questions & Answers] jalms:
I used the e-mail form available at https://consumer.huawei.com/en/contact-us/

When you say you removed, you mean you used a launcher, right? Or there's more to it?

My guess is that we all have to complain about that until they get our point and that we are a lot of us disagreeing with that policy.

Enviado do meu CLT-L29 através do Tapatalk
[Huawei P20 Questions & Answers] Godzi:
Thanks, I'll use that.

Yes. I used a launcher and changed the icon pack.
[Huawei P20 Questions & Answers] jalms:
Thank God for launcher customization... What would be of us?

I even tried the OnePlus launcher apk, but unfortunately doesn't work outside OnePlus' phones...

Enviado do meu CLT-L29 através do Tapatalk
[Huawei P20 Questions & Answers] Ephixi4:
They're actually retarded. They removed stock android feature and added some bull**** hitouch feature that can't even be customizable (two finger tap) and they also installed some bloat Amazon app with it.

While I don't mind emui, they shouldn't brag about it. When you have to remove STOCK FEATURES so your OS weights less there is a serious issue with your OS. Also just because I'm already ranting, we usually have ****ing 128GB of storage on our devices. I have 1000s of photos and 50% of my apps are games and I barely filled 50% of my storage. Moreover their ****ing promotional videos take like 400 megabytes. I'm sure it's more than enough to keep the lockscreen interactions enabled.

Will email them later today politely asking to bring it back.
[Huawei P20 Questions & Answers] jalms:
In Storage settings, says that firmware (OS, I believe) takes 8,34GB. So, how many f***ing GB would that feature take? Even if it would be 1GB alone, there's 119GB left, for God's sake. And not to mention that, being a vanilla feature, it can't take a damn thing.

Great examples you have on HiTouch feature and Amazon app (what's it good for, anyway? I had to get the real Amazon apk to make shopping), promo videos, App Gallery (why, when you have Play Store?) but expand notifications, quick notification actions and proper resize oh no, can't do that, it will be harder and heavier than a goddamm rocket launch...

Enviado do meu CLT-L29 através do Tapatalk
[Huawei P20 Questions & Answers] jalms:
I couldn't stay quiet, so I answered Huawei's reply.

I'll try th give you an idea of what was that about, although translated:

1) With all due respect, the mentioned fact about firmware size packages is absolutely understandable.

For once, we're talking about a feature that exists on Android itself and its source-code, that I believe to be unable to remove, just blocked. Besides, it's present at EMUI, but only at unlocked screen.

In the other hand, even though, we'd be talking about something that would take few KB, if that much, which is underwhelming in firmware package's context.

By last, even more underwhelming it becomes considering that, even if it would take a bunch of MB or even 1GB, there would still be remaining 119GB of storage in these phones, which completely blanks your point.

2) As much as for that feature utility, it was implemented in 2013 with Jelly Bean (4.3), for what one cannot understand that, 5 years later, EMUI decides to deprive its users of it. At least, give us the ability to enable or disable that feature. It's also a reason for discontent for who spent the last 5 years using that ability and now have a great device not because of EMUI, but in spite of it. I can say that is reason enough for me to consider returning the phone.

3) Regretfully, you didn't answer to my concern on EMUI being incoherent with View Mode, that maintains quick settings panel, homescreen elements and notification drawer huge (like phones for elders or for visually impaired), no matter the size you choose in settings.

In fact, I first thought to be a bug (it's a sole instance in Android world) and felt I should report; not being, it's something you should fix.

4) With all that, believing that you care for users' feedback, I ask you to forward my concerns to the EMUI development team. EMUI undoubtedly has good looks and great features, but also stands out for the negatives I pointed out and that ashamed you in the Android universe. A simple search on Google for "android expandable notifications lockscreen" shows the enormous amount of complaints on the subject and that always regard about your EMUI and Xiaomi's MIUI.

I hope you don't want to stand out for lesser good reasons, but for good ones.

Enviado do meu CLT-L29 através do Tapatalk
[Huawei P20 Questions & Answers] cidarfrancisco:
Read this from Huawei customer care Costa Rica....

Diana G. B. (Huawei Device Customer Care)

Jun 7, 14:54 CST

Dear Mr. Cidar, receive kind regards.

We totally understand the comfort of been able to visualize the content of your notifications and to answer them while in the lock screen, to discard options we suggest to do the following:............,

Go to settings > System> Reset > Factory data reset > Reset phone.

Please make the corresponding tests after, also try to remove the security pattern see if the notifications are the same or they are available without it.

If after doing this process, the inconvenience persist, it may be that the update improved the security of the notifications so they are going to be hidden even though you let them display in the lock screen, the safety of your information is our priorty, that is why this function was disable.

We hope this information is useful.

Excusas....
[Huawei P20 Questions & Answers] Godzi:
Pathetic.

I have still not received a reply.

I guess I have to contact my local Huawei support. Again.
[Huawei P20 Questions & Answers] Ephixi4:
Bull****, bull**** and bull****..

Not like we can control our privacy with these simple on / off switches we have for that specific feature. They broke their face unlock smart notifications with this because now there is no point and no way you can see a notifications content even if your face gets detected.

Thanks for contacting them guys.

Will report with my info later on.

Also if you want to add something, you can say that we're worried, because we don't know what else will they remove from stock android without even letting us know.

I really hope an android news site will pick up on this soon, because I feel like we have no power here. Because they'll just defend themselves and say it's for our good or they'll play stupid and make us factory reset just because they don't want to say the truth.
[Huawei P20 Questions & Answers] jalms:
Great idea!!!

Well, about that, the came to reply to me extensive argument:

"We're thankful for the detailed memo you gave us.

We want to let you know that we'll proceed to treat your points and forward your feedback to our headquarters, just like we do with all the points/suggestions that our devices' uses send us.".

If that's true, and if all the local centers do it, we may have a voice! Cross your fingers...

Enviado do meu CLT-L29 através do Tapatalk
[Huawei P20 Questions & Answers] Bobbite:
Contacted them on twitter and they seem to think it's a bug as well. Said they'll forward it to the R&D department.
[Huawei P20 Questions & Answers] maxime4611:
Idem here, i always used to view, manage my notifications from the lockscreen.

Has there is no notification number on the icon on the launcher (just a little colored dot), i'm missing most of my notifications (i'm coming from iPhone)

The ability to view notifications content on the lockscreen is an absolute need for me ...
[Huawei P20 Questions & Answers] jalms:
Install Nova Launcher and its plugin Tesla and you'll have the numbers back
[Huawei P20 Questions & Answers] Godzi:
You still have all the notifications in the notification drop-down after you unlock the phone. You can take actions and manage them from there.

It's not ideal, but at least you won't be missing notifications.
[Huawei P20 Questions & Answers] L0cke:
Wow this is really ****. Was just thinking about getting this phone. I assume this is a general EMUI "feature" that all phones will have?

Also I'd suggest posting on their Twitter or Facebook, so it's visible to the public. Companies hate anything public so will be more inclined to react.

---------- Post added at 09:29 PM ---------- Previous post was at 09:13 PM ----------

Just tried this on my OnePlus 5t and it let's me expand the notification but as soon as I type it asks for my Pin. Once entered it unlocks the phone in the background and then I can reply. I wonder if the Pin is turned off you'd be able to do it. So it's not completely doable from a near stock Android ROM either.
[Huawei P20 Questions & Answers] Ephixi4:
Out of the box I still had this feature. On EMUIi, if I remember correctly, to preview on lockscreen you had to first use pin / face unlock then you could read / reply from lockscreen.

And as far as I know it is general 'feature' for P20 line (probably EMUI 8.1? in general? Not sure.)

You might get .106 version out of the box and should still have these. I really hope they will fix it with the upcoming 'GPU tweaks' update.
[Huawei P20 Questions & Answers] pLx_:
+1 same issue here on my brand new P20. Between this and the bloatware sh1tshow I totally regret this purchase. If I wanted a bloated phone I would have bouth a Samsung FFS.
[Huawei P20 Questions & Answers] Godzi:
You can remove almost everything you don't need. It just takes a little tinkering about.

I made the phone the way I like it. If I could only get the notifications to expand and react on my lockscreen, it would be great.
[Huawei P20 Questions & Answers] pLx_:
Yeah same here!

I've had a look around and luckily it seems like I can remove some apps with ADB without having to root my phone, that's cool, I'll do that!
[Huawei P20 Questions & Answers] Godzi:
I did not even go this far. I just disabled them from the apps and hid the unwanted ones from the app drawer of Action Launcher.
[Huawei P20 Questions & Answers] g_oral:
Use all in one tool to remove those apps you cant disable.
[Huawei P20 Questions & Answers] pLx_:
Been in touch with support today and they suggested I do a factory reset. I guess I'm going to try, but I have zero expectations that it will fix the issue. This would be frustrating because if the reset won't fix it then they have a bug they're not willing to acknowledge. Plus I've had to go through the pain of a reset for nothing.

I'll update with the results.
[Huawei P20 Questions & Answers] jalms:
I've already seen that reset crap. It's just messing around to not acknowledge they are making s**tty choices.

Enviado do meu CLT-L29 através do Tapatalk
[Huawei P20 Questions & Answers] technohippy29uk:
I contacted support and they also told me to reset my phone. I lied and told them I did already, then they asked me to reset it again(??!!!!). I contacted them 30 mins later and told them I had, and it still wasn't showing notifications on the lock screen. Then they told me I would have to package up my brand-new phone and send it away for two weeks because it was faulty! Anyway, while I was chatting online with support, I googled further and found the answer!

It is a setting under Security/Face Unlock, just turn-off "Smart lock screen notifications" and your lock-screen notifications will be available again! It isn't perfect however - you can only see three notifications at a time. I had to disable ones I wasn't interested in so it will show emails, chats, etc

Happy notificationing! :cool:
[Huawei P20 Questions & Answers] pLx_:
Support is hilarious. Do they understand what kind of effort somebody has to go through each time they factory reset their phone? What a disrespectful company.

However, I did try your suggestion, but it's still the same unfortunately. I see part of the content, but I can't expand the notification to see the whole content and use the actions (like Reply, Delete, etc). Usually you could tap the arrow or swipe down to expand the notification, but none of the two gestures do anything at all. Hopefully I'll find some time tonight and try to reset.

As you can see in the attachment, I can see the title and and excerpt of the content, but then that's it, which is kinda pointless. Can you expand yours?
[Huawei P20 Questions & Answers] technohippy29uk:
Yep - I did say it isn't perfect, but at least you can see the content. I have mine set up with face unlock so that if I double-tap on a notification it unlocks and takes me into the app that generated it. Far from ideal but better than before. Going to try Nova and Tesla - will report back...
[Huawei P20 Questions & Answers] pLx_:
Isn't Tesla just supposed to add the badge on the icons? I don't think you're gonna change anything in the lock screen with those two apps
[Huawei P20 Questions & Answers] Godzi:
You are right. It is not going to change anything.

Don't reset your phone if you haven't already. I tried it before starting this thread. It doesn't work.
[Huawei P20 Questions & Answers] greg594:
Hi all.. I discovered it seems to me the origin of the problem..

You just have to turn off the smart Notification option on the locked screen..

Basically notifications are visible only when the face is detected which is stupid since it unlocks the screen..

In short this option is to be disabled in parameter > Security and privacy > face recognition unlocking..

I hope I have helped someone..

Excuse m’y bad english

Greg

View attachment 4540389

Envoyé de mon iPad en utilisant Tapatalk
[Huawei P20 Questions & Answers] pLx_:
Thank god I didn't find the time to do it yet, thanks for confirming it wouldn't change anything! This is just beyond ridiculous. It means they're never gonna fix this **** and I'm getting very frustrated by this situation. What a shame!

---------- Post added at 10:04 AM ---------- Previous post was at 10:03 AM ----------

Thanks for the suggestion, and your English is fine!

However many people posted this solution already but it doesn't solve the problem. Yes you can see the notification, but the issue we're talking about here is that you can not expand it. You can see the title, but if you swipe down on it, then you should see the whole content (eg the whole content of the email) along with the buttons to reply/archive etc.

Are you able to expand the notifications on the lock screen?
[Huawei P20 Questions & Answers] greg594:
For my part, notifications are displayed, so some of the content is displayed, but with instant unlock by facial recognition, it's perilous

Envoyé de mon iPad en utilisant Tapatalk
[Huawei P20 Questions & Answers] pLx_:
So you still have the issue, and you can't expand them, right?

Not sure what perilous means, sorry!
[Huawei P20 Questions & Answers] greg594:
In fact.. I can not expand because when my P20 detects me it unlocks directly.

Envoyé de mon iPad en utilisant Tapatalk
[Huawei P20 Questions & Answers] Godzi:
Even when you disable this option (like I have), you will not be able to expand the notifications.

At this point, we have established that it is not a setting or an application conflict. It's a bug on Huawei's side and they need to fix it, because it is working with software version 106.

I recently updated to version 128 and the issue persists.
[Huawei P20 Questions & Answers] pLx_:
One can only hope! Given the way they are ignoring the issue, I have zero expectations that they will be going to fix it anytime soon. But let's see...
[Huawei P20 Questions & Answers] Godzi:
They need to release Android P this year, so we can hope that they will fix it along with it. Or more like "not break it".
[Huawei P20 Questions & Answers] Ephixi4:
That's not the issue. Even when swipe is needed to unlock the phone AFTER face unlock it's still impossible to view notifications content.

There is no workaround for this. Current versions of EMUI just have this feature removed. It's not a bug.

All we can do is to spam them and tell that we want it back and that were totally not cool with removing stock android features just because they think it's not needed.
[Huawei P20 Questions & Answers] pLx_:
I don't really think that's the actual case, I think it's more like they broke it and called it a "feature" because they can't currently fix it. I don't believe anybody in their right mind would actually go through the effort of removing something so vital.

But yeah nobody said they're in their right mind.
[Huawei P20 Questions & Answers] Godzi:
I received update to v .132 today. Issue with the notifications persists.
[Huawei P20 Questions & Answers] persmash:
Can anyone prepare an email template to send huawei? I have same problem here.
[Huawei P20 Questions & Answers] Ivchalower:
Mate 10 lite

I have same problem with notification on lockscreen , can't expand notification , i lost options for quick reply and like too. Did any know resolve for this problem.
[Huawei P20 Questions & Answers] Kirste:
*Removed*
[Huawei P20 Questions & Answers] pLx_:
Hi, sorry I don't mean to sound like a d*ck, but could you kindly open a new thread about your issue so that we can keep this post on-topic? We're trying to track an important issue and we are forwarding this page to Huawei so it'd be great if we can stick to this particular issue in here.

Thanks!
[Huawei P20 Questions & Answers] adeelhayat90:
I am not getting the lockscreen notifications let alone their expansion. Any help

8.1.0.128 c432
[Huawei P20 Questions & Answers] Godzi:
Not getting notifications at all? This is odd.

Try going to SETTINGS > APPS & NOTIFICATIONS > NOTIFICATION MANAGEMENT > three dots in the upper right > LOCK SCREEN NOTIFICATIONS > DISPLAY ALL
[Huawei P20 Questions & Answers] SysC0mp:
I was writing with the Huawei support team regarding that case lately.

They told me that the issue is indeed a bug in the firmware and they will fix it in an upcoming update.

It can take a couple of weeks until they can roll it out, though.

So let's stay patient and hope for the best. :fingers-crossed:
[Huawei P20 Questions & Answers] Sebastiandco:
hope this is true ):
[Huawei P20 Questions & Answers] Babu mani:
it was fine with all other devices like v10 and honor 10

can you please share your build number and region?
[Huawei P20 Questions & Answers] pLx_:
Not OP but my build number is

EML-L29 8.1.0.132(C432)

Region should be UK
[Huawei P20 Questions & Answers] henihazbay:
This app seems like a decent solution to the bug

https://www.androidpolice.com/2018/...ies-brings-widgets-back-lockscreen-even-oreo/
[Huawei P20 Questions & Answers] pLx_:
This is a very cool and well designed app, thanks!
[Huawei P20 Questions & Answers] Fille84:
Is this a bug or is it how emui works? If it is a bug it should have been solved with an update by now I think.
[Huawei P20 Questions & Answers] Godzi:
Do the facial recognition and fingerprint still work? Hoe about incoming calls?

It was working on v106 so we are not really sure. It should be a bug, because all other Android phones can do it and stock Android has it.
[Huawei P20 Questions & Answers] pLx_:
Not sure about calls as I don't receive many, but I think it this app doesn't affect calls in any way. I've recently noticed that sometimes the fingerprint unlocks correctly while most of the times it shows the stock lockscreen after you tap on the scanner, then you'd have to swipe up or tap on the scanner again to see the home, resulting very often in the need of a double action to unlock.

Face unlock seems to be working fine though! Give it a try and see for yourself :)

---------- Post added at 09:20 AM ---------- Previous post was at 09:18 AM ----------

Definitely a bug, it wasn't there before and chat support acknowledged that this is not how it should work.

I know they're working on P so hopefully that will change this behaviour once we can get our hands on it.
[Huawei P20 Questions & Answers] Godzi:
I tried the Ava Lockscreen last night. It works satisfactory but taking actions from the lockscreen just takes too much time. You press DELETE on the e-mail for example and it just sits there for 4-5 seconds before something happens. I'll give it a shot for a few days and see how it goes.

I am also hoping that by starting work on Android P from the ground up, they will not break it this time.
[Huawei P20 Questions & Answers] pLx_:
[MENTION=2184431]Godzi[/MENTION] yeah I have the same issue with the Delete button, I forgot to mention that. Glad it's not just me. Still better than no button at all! The Reply button works flawlessly though. It's a very new app, and the dev is being very active, so we'll see. But I do hope I won't need an app anymore just to achieve what stock Android is supposed to do natively.
[Huawei P20 Questions & Answers] Fille84:
But honestly P is months away if I may guess and I mean this is a bug that should be fixed asap. Notifications on the lock screen is totally useless right now.
[Huawei P20 Questions & Answers] Godzi:
I just received software update .152. Notifications still don't expand.

It does add the GPU Turbo patch/tweaks.

I guess increased GPU performance is more important than basic phone functionality.
[Huawei P20 Questions & Answers] jalms:
Mate, just check my earlier post:

https://xdaforums.com/showpost.php?p=76725172&postcount=46

They don't aknowledge it as a bug, they know it works like this and they want it to work like this.