yashsingh1/xdaforums huggingface dataset:
[Google Pixel 2 Questions & Answers] k.s.deviate:
Update on my situation.

Google is refusing to do another RMA and has told me to contact my carrier to see if they can unlock my bootloader.

What?
[Google Pixel 2 Questions & Answers] crixley:
I just traded my pixel 2 for an s9 due to this. Had enough of their BS honestly.
[Google Pixel 2 Questions & Answers] k.s.deviate:
Not sure what I'm going to do, but I've received two responses from different reps and basically say the second thing. Cannot unlock bootloaders.. so frustrating..
[Google Pixel 2 Questions & Answers] bobby janow:
Just indulge me for a sec. So originally you bought a Google Pixel 2 and everything was fine, you bl unlocked rooted etc. Then you had an issue with something and sent it back for an RMA. The refurb they sent you is able to be toggled but you can't go in to the bl menu use the flashing oem unlock (or whatever the new one is) and then confirm bl unlock? That is weird if that's the case. The Verizon models can't even toggle the oem switch in dev options so it can't be a Verizon model. I'm now wondering if someone bought a brand new Pixel 2 from Google if the same behavior would be exhibited. The bl unlock on the Pixel 3 will be very telling imo. Has anyone confirmed that it's allowed on the Google version? I know there are some rogue devices out there already.
[Google Pixel 2 Questions & Answers] k.s.deviate:
That's pretty much correct, except the oem toggle can only be switched to the enabled position right after a fresh wipe, and Grey's out after a reboot. Now, anytime between then if you try to fastboot unlock it doesn't work.
[Google Pixel 2 Questions & Answers] bobby janow:
The new Titan security chip in the Pixel 3 is causing some consternation. Is there any chance the refurbs have that in them or is that specifically for the Pixel 3s?

Gonna be an interesting few weeks it seems.

https://twitter.com/Dees_Troy/status/1049774206487908352?s=09
[Google Pixel 2 Questions & Answers] k.s.deviate:
I think it's a stretch to think the refurbished pixel 2 would have the titan chip.
[Google Pixel 2 Questions & Answers] bobby janow:
I tend to agree. I wonder wtf is going on then. The problem is that the right hand doesn't know what the left is doing. Either that or they know exactly what they're doing. We'll know pretty soon.
[Google Pixel 2 Questions & Answers] k.s.deviate:
I'm basically getting the speach that no device purchased by a third party can have the bootloader unlocked. This was from a manager! Google needs to get their **** together, I'm getting annoyed not being able to unlock my bootloader.
[Google Pixel 2 Questions & Answers] k.s.deviate:
Well it's confirmed, Google sucks now. Second replacement is also refurbished, oem unlock greyed out after first boot. Called them, I was told again that ALL, I repeat ALL Google devices sold anywhere BUT the Google store will NOT be able to have it's bootloader unlocked. And, that it's always been like this!

Hmm.... So weird that my first pixel 2 was able to have it's bootloader unlocked (Koodo purchased) and so many other people who didn't buy from Google participate on XDA with unlocked bootloaders.

I'm losing my mind over this, how can Google keep up this blatant lie like this? I ask to speak to a manager and I'm told I'd received a call back and never do. At this point I think I'm done, done with pixel devices.
[Google Pixel 2 Questions & Answers] Hey!kevin:
They will not send me a new phone after 3 replacements had OEM unlocking disabled.-128 GB is out of stock.

Im getting a refund.

For the Pixel 2 OEM disabled sufferers, demand a refund, any replacement device that you get will have the same problem.
[Google Pixel 2 Questions & Answers] gvsukids:
How should I ask for a new one over a refurbished one
[Google Pixel 2 Questions & Answers] Hey!kevin:
[MENTION=3961342]gvsukids[/MENTION]

They won't send you a new one, refurbished is the policy, it's in the warranty documentation. I would have preferred a new one but the 128 GB Pixel 2 is out if stock so after 3 returns they chose to give me a refund
[Google Pixel 2 Questions & Answers] gvsukids:
So I have to ask for another refurbished one, hoping this one is not greyed out?
[Google Pixel 2 Questions & Answers] Hey!kevin:
I can't predict how things will play out in your case, all I can do is share my specific experience, which seems similar to many others on XDA. It seems like every RMA pixel 2 has OEM locking disabled - I got 3 in a row and now I'm stuck using a Nexus 6P until I decide what to buy, and I haven't received my refund yet.

My advice - check the official Google support threads and explain your problem. See if they can sort it out, I saw at least one post that dealt with this exact problem. A vendor is in charge of the refurbished, my guess is they are shipping out units with it disabled.

The support people that you talk to through pixel help and email don't even understand what OEM locking means, and they don't know what is causing this problem or how to fix it. All they can do is process your return.

You have 3 options: demand a new phone, roll the dice and see if your next replacement works, or ask for a refund.
[Google Pixel 2 Questions & Answers] AsuraDas:
So I to got a replacement device months ago. When I activated my new refirb selected "oem unlock" and called it day. I thought I was safe if my phone ever bootlooped or if I ever wanted to root/mod in the future I could.

Well turns out I can't, same story as everyone else. Oem unchecked fasboot flashing unlock. Returns "remote' Flashing Unlock is not allowed" reboot and oem unlock is greyed out.

Factory reset allows me to check off oem unlock however flashing command in bootloader fails. I reboot and it's greyed out.

I have factory again allowing me to oem unlock again. I can reboot as many times as I want and I continue to have oem unlock. I can deselect oem unlock reboot and reselect oem unlock and it works. I can boot into bootloader restart back into the OS and oem unlock is still tickable. As soon as I use the command "oem flashing unlock" it fails and oem unlock is greyed out in developer settings.

---------- Post added at 06:23 PM ---------- Previous post was at 06:08 PM ----------

My theory is that these phones are google branded. However when they flash new software they inject a bootloader that does not allow it to be unlocked. The software is Google so you can still check and uncheck oem unlock. I am guessing they are thinking by not allowing users to unlock bl it's a fail safe for user error
[Google Pixel 2 Questions & Answers] AsuraDas:
Talked to support they are sending me a replacement I am not holding my breath that it will be fixed based off other person's experience.

That being said I tried to install ota update in recovery and it failed. Signature verification failed. I confirmed I have the right OTA download for pixel 2 and October security update which my phone currently has.

Anyone else with this problem able to flash OTA via recovery (adb sideload)

I am concerned this phone is even more locked down than the VZW
[Google Pixel 2 Questions & Answers] eneka:
Getting the same exact issue as everyone else. Was able to toggle unlock, but running the command fails and becomes greyed out. Tried everything I could think of to no avail. Google support was useless and blamed it on the carrier (I'm on tmobile)

They even asked if the phone was rooted when I was telling them I couldn't unlock the bootloader. :rolleyes:

They've escalated it to a specialist team which will get back to be in 24-48 hours.

This was quite infuriating
[Google Pixel 2 Questions & Answers] mamarcac:
Do you need to toggle OEM Unlock inside the OS though? It's been a while since I unlocked my BL but all I recall having to do is enable USB Debugging and then run the fastboot oem unlock command. Upon booting, OEM Unlock was greyed out BUT it was greyed out in the right way; showing it was unlocked.
[Google Pixel 2 Questions & Answers] eneka:
must be toggled before running the command, which is now "fastboot flashing unlock"
[Google Pixel 2 Questions & Answers] eneka:
Anyone have insider info on this issue or if their case was resolved? I'm getting quite annoyed because the device is essential useless to me without being able to unlock the bootloader. They are refusing to provide me ANY option of resolution, including my suggestion to have my original phone repaired. There's been reports of this over a year ago so I don't have confidence it'll be fixed anytime soon.
[Google Pixel 2 Questions & Answers] ljcorsa:
I've been having an issue with color washout, Google threw up their hands and sent me a replacement that has this issue. (Fortunately I could send it back.) They seemed genuinely surprised the replacement wouldn't unlock.

And they charged me when they didn't get my original phone back (I sent them back their useless replacement.)

Not looking good for the rooting community.
[Google Pixel 2 Questions & Answers] mbiscuits:
5th times a charm

After going through the RMA process five times, I finally got a Pixel 2 today that allowed me to unlock the bootloader. Maybe Google has fixed it now. Good luck everyone.
[Google Pixel 2 Questions & Answers] AsuraDas:
Getting my pixel 2 this Friday. Hoping for the best. Either way now that Fi supports any phone. I'll probably get a one plus 6t and use unreal mobile (att) I will lose Sprint network but gain att which is better anyeays.

Still hoping I do love me pixel 2
[Google Pixel 2 Questions & Answers] AsuraDas:
No go still problem. The 6t is looking better by the day
[Google Pixel 2 Questions & Answers] eneka:
Just got a second RMA. Still can't unlock the bootloader. Factory reset doesn't make the toggle work again either.

Google support is of no help.
[Google Pixel 2 Questions & Answers] AsuraDas:
Not surprising, I have the same story. I emailed them last night stating how displeased I was and that I have bought many Google devices more than half of the Nexus line, pixel 2 and 2xl. No response. At least with Samsung or LG you know your getting a locked down device.
[Google Pixel 2 Questions & Answers] amtrak23:
Just tried my 3rd replacement...it won't unlock. Original can't take pictures when it thinks it has bad reception, and have now wasted well over 5hrs on the phone with Google and Fi support. This last rep basically said that there was nothing she could do, except let em talk to a supervisor. Then after 5 mins she says that I have passed their allowed time for me to wait for a supervisor and that I should get a call back from someone in the future.
[Google Pixel 2 Questions & Answers] bunklung:
Did you see this comment?

https://issuetracker.google.com/issues/68897739#comment177
[Google Pixel 2 Questions & Answers] farrenicus:
Just received my warranty replacement Pixel 2. OEM unlock is greyed out, so the problem lives on.

I don't see why this is regarded as a bug at this point. Part of the refurb process seems to be locking the bootloader permanently.
[Google Pixel 2 Questions & Answers] thedude9821:
I'm having the same issue with my RMA'd pixel 2. Google told me to try factory resetting it, which didn't work, and then told me to submit a bug report. They didn't even offer to RMA it again. I'm really unhappy since my (rooted) pixel 2 was hands down the best phone I've ever had, and I can't afford to upgrade to a different phone. So I'm stuck with this crappy unrootable RMA now.

EDIT: Literally just before I packaged up my original phone to send to google, I was able to fix it. If anyone is having the "Slot Unbootable: Load Error" problem and still has their original phone, try my solution here before you send it in!
[Google Pixel 2 Questions & Answers] nolimit78:
Excellent find! I wish I would have seen this yesterday before I sent mine in. I had the same exact issue that you had described and my RMA device can't be unlocked.
[Google Pixel 2 Questions & Answers] wassco:
Received an RMA from Rogers, Refurbed for sure as it came in a random white box just the handset. bootloader unlock enabled by default, fastboot command denied, system reboot greyed out.

Im not bothering tinkering with it with all these similar reviews. ill just cross my fingers someone would like to trade for a newish looking pixel 2 for an equally similar model.
[Google Pixel 2 Questions & Answers] amtrak23:
My 4th RMA'd phone was returned to them on the January 2nd and they have still not refunded the $700 charge from when they sent the first refurb back in the beginning of November.

So 4 replacements, and all 4 with locked bootloaders. Camera started crashing at the beginning of August after Pie update and I still can't take pictures unless airplane mode is on.

It's very frustrating dealing with Google support, then project Fi support some of the times. It really seems like both sides don't have a clue. Actually had someone on the Google side send me an RMA email with the wrong IMEI and said it was fine to use the label as they would figure it out on their end. That took another hour long phone call to get sorted out.
[Google Pixel 2 Questions & Answers] flasher97:
All was ok until one day i kept phone for charging and the phone dint switch on...Was on Oreo 8.1 with OEM unlocking enabled..

Sent phone for warranty and was said they changed the PCB board and sent back working condition with Pie Rom installed...

After using Pie for a month decided to go back to OREO...Surprisingly OEM unlocking was greyed out,tried all methods listed in pixel 2 and pixel 3 post but none got it enabled...Got fustrated and decided to keep using Pie..after some days was checking out Background Check option and noticed a app named SpirntDM..Searched for it on google and found its for sprint carrier service...so i assume the board is refurbished from sprint and no way to get OEM unlocked..Any suggestion would be helpful..BTW i am from india..
[Google Pixel 2 Questions & Answers] bartolo5:
All Pixel 2 have 'SprintDM'. I think it's for Google Fi switching support. Also, Pixel 2 was never sold by Sprint so your board is probably still OEM. But then, all refurbished phones/boards by Google seem to have the OEM grayed box issue that it's unlikely they'll ever address at this point.
[Google Pixel 2 Questions & Answers] flasher97:
Sorry but before replace in Board i was on Oreo 8.1 and it dint have SprintDM or any trace or it..
[Google Pixel 2 Questions & Answers] spyngamerman:
this is known intentional issue they know how to fix but intentionally are not as they want people to upgrade earlier when there device becomes a paperweight when they decide 3 years is all a 900$ device should last. And damned if you're going to keep unlocked bootloader

https://issuetracker.google.com/issues/68897739

I recommend filing a claim with BBB as well and if anyone knows of a Class action count me in. I have lots of logs and chats where they admitted it shouldn't be happening and that there looking into it and then when i get upset about the 3 months going in back and forth they pretend to be helpful and ask for yet another useless bug report i have already submitted numerous times.
[Google Pixel 2 Questions & Answers] sylar980:
pixel 2 grayed oem unlock

hi friends, I'm from bolivia and buy a pixel 2 (it's not the verizon edition)

and I can not unblock the bootloader ... the reason why I want to do it is to install a new rom ... because currently in the rom that I have the camera can not open ... crashea and the youtube app it is loading ... it does not show me a video or anything similar .... and the unlock oem is gray (I manage to make it blue, but when I put in adb fastboot oem unlock or fastboot flashing unlock, I always get the same thing: flashing unlock not allowed, and when turning oem unlock it is gray again) here my fastboot oem device-info

bootloader) Verity mode: true

(bootloader) Device unlocked: false

(bootloader) Device critical unlocked: true

(bootloader) Charger screen enabled: true

OKAY [0.016s]

Finished. Total time: 0.016s
[Google Pixel 2 Questions & Answers] jd1639:
In developer options to you also allow USB debugging?
[Google Pixel 2 Questions & Answers] sylar980:
Yes i can enable development option but the oem unlock are disable AND grayed ......please i need answers ...thanks for all
[Google Pixel 2 Questions & Answers] ErwinP:
I was just thinking, did anybody try if this option is still grayed out on the Android Q beta?

Regards,

Erwin

EDIT

:

Apparently not: https://xdaforums.com/showpost.php?p=79115018&postcount=661
[Google Pixel 2 Questions & Answers] farrenicus:
Someone who first received an un-unlockable refurb 64GB black warranty replacement recently received a brand new phone as a replacement for it. Too bad Google has long been out of stock of new 128GBs.
[Google Pixel 2 Questions & Answers] penguinyaro:
Of course I'm experiencing the same nonsense with refurbished units as everyone else. After chatting with them today though again about this I received this BS response:

Apparently, unlocking the bootloader is the same as rooting now? And doing so voids your warranty?

I have asked for a new replacement, but they have refused. Perhaps I will try again.
[Google Pixel 2 Questions & Answers] farrenicus:
Extraordinary statement. When I bought my P2, their policy was that unlocking the bootloader and/or rooting would NOT void the warranty. Has this changed?

https://phandroid.com/2017/10/20/google-pixel-2-root-warranty/

The terms of the warranty would have to be quite gross to apply retroactively. You should call them back, though. Your (and my) warranty replacement is half the device your original, unlockable device was. It's not a "replacement in kind".
[Google Pixel 2 Questions & Answers] l7777:
When presented with a problem that cannot be solved, all support people will resort to saying whatever they can to get you to leave them alone. Rarely does any of it match actual company policy or carry any legal weight.
[Google Pixel 2 Questions & Answers] penguinyaro:
The latest thing that happened is that now they say the cosmetic damage the initial representative said was okay is now no longer okay. I would not have initiated this process at all if they were clear on this in the beginning. I even sent them pictures to show the damage. Now all I've done is waste 2 months sending phones back and forth, and my problem hasn't been fixed.
[Google Pixel 2 Questions & Answers] garlicsalt2:
Hello,

I was given the task of downgrading about 20 Google Pixel 2 devices for a client who does Android development. I’m not usually an Android guy, but I have worked with them before. I tried one of them as a test run, to see how feasible it was. It worked just fine. I then got the other 19. So far I have been able to unlock 2 of them. Another 6 have had the OEM unlock option grayed out.

I have tried different things on different units: running an Internet update, factory resetting, factory resetting and connecting to WiFi during setup, applying the latest update via adb sideload. So far, nothing has fixed the ones that were grayed out. For reference, all of them were purchased factory unlocked. None of them have SIM cards. To the best of my knowledge, all are brand new, but it is possible that some/all are refurbished. All came with Android 9.0 installed. The owner wants 8.0 installed on all of them.

The last one I tried has the same issue as the OP. OEM Unlocking is enabled, but a reboot via either adb reboot bootloader or by powering off and back on while holding Volume down, shows the status is locked. Attempting fastboot flashing unlock fails.

How would I go about contacting Google with the serial or IMEI numbers to see if there is a correlation?
[Google Pixel 2 Questions & Answers] ViperPyro:
I had the same issue. OEM unlock worked fine on original Px2. It broke and I got a refurb. Could not unlock. I had 20 calls and chat sessions with Google. On the second call they apologized and sent me another refurb. Surprise, same issue. 19 annoyances and 3 months later I badgered them into sending me a brand new replacement, not a refurb. Problem solved for now! This should not be the process, but good luck to those that suffer as I did.

Google support is god awful in their refusal to accept this is a real issue though. I want my time back for all the stress of dealing with their refusal to acknowledge the problem or how to solve it. In the end they still did not acknowledge they messed up. It was a surprise "okay here is your new phone" after rejecting me for so long without cause.
[Google Pixel 2 Questions & Answers] trojjanhorse:
This is ridiculous. I have had this issue since I received a replacement for my Pixel 2. I originally received the device from Bell and had it replaced by Google. They literally give you any farfetched reason as to why it's not their problem. The pixel 2 comes with 2 years warranty and the retailer offers only 1 year. It's disappointing that Google won't take the responsibility to address this. I am now stuck with a device I cannot bootloader unlock.
[Google Pixel 2 Questions & Answers] iluvatrix:
Hi there I'm considering buying a used P2 & am concerned about the OEM unlock issue.

Please refer to the screen shot of the Developer options that is attached. Is this sufficient to confirm that the bootloader is unlockable?

Thanks a lot for your support.
[Google Pixel 2 Questions & Answers] NikoZBK:
No, I can toggle oem unlock right after factory resetting but it still won't work. I would contact the seller and ask them to take a picture of the "fastboot flashing unlock" command in fastboot to see if it goes through.
[Google Pixel 2 Questions & Answers] iluvatrix:
Yeah I tried that but the seller doesn't want to go through the trouble.

No worries, I'll just walk away.

Thanks ?
[OnePlus 3T Questions & Answers] omar2005:
..........

(mod edit: thread closed)
[OnePlus 3T Questions & Answers] domnic79:
https://xdaforums.com/oneplus-3t/help/project-treble-unofficial-port-t3748459
[Xiaomi Mi Max 2  Questions & Answers] p.lastinellis:
Hello there this is the first time after a many years in android because im tottaly stuck.

After update to the latest RR and back again to my previously created backup i have lost baseband.

I have imei 1 and 2 but imei sv 1 and imei sv 2 is uknown.

The flashing of latest stable dosent solve the problem any solution guys?
[Xiaomi Mi Max 2  Questions & Answers] drmuruga:
Try by flashing latest firmware.
[Security Discussion] nutpants:
What are the best ways to monitor what permissions apps use? I know xprivacy monitors permission usage in real time, app ops seems to track actual permission usage and you can check the manifest to see what's asked for (but not used) what are the other methods?
[Security Discussion] kushfighter2:
You should have xposed framework/magisk modules installed

download xprivacy, and set it to limit all

whenever an app asks for permission , xprivacy will pop up and ask whether to grant or deny

does consume some battery though
[Security Discussion] andacro:
SD Maid (app control)
[Security Discussion] fruithat:
Do you recommend being rooted or not?
[Nexus 5X General] jwm1986:
Anyone have interest in my old Nexus 5x (32Gb carbon)? It is currently in a non-working status. Just up and stopped turning on and doing anything one day, was perfectly fin prior. I'm tired of it sitting in my cabinet and someone may need parts that were still good in this one.

Shoot me a couple bucks to cover a flat rate USPS box and it's yours.

Location: Evansville, IN - US
[Nexus 5X General] adilau:
Hi,

Where are you from?

Trimis de pe al meu Nexus 5X folosind Tapatalk
[Nexus 5X General] jwm1986:
It is located in Evansville, IN - US - I would prefer to avoid out of the country shipping simply because I don't know the cost.
[Nexus 5X General] AerogamingHD:
Could you send it go England?
[Nexus 5X General] jwm1986:
As long as you don't want the original packaging I could fit it in a small box or padded envelope for $25.95 US. I can ask another carrier - that seems high but I have never sent anything internationally.
[Nexus 5X General] AerogamingHD:
For free???
[Nexus 5X General] jwm1986:
My original comment was that you (or whoever) would cover shipping. But otherwise, yeah I don't want anything for it.