yashsingh1/xdaforums huggingface dataset:
[Huawei P20 Pro Guides, News, & Discussion] GiancarloMorr24:
I believe it's the dual SIM version of the phone.

---------- Post added at 05:02 PM ---------- Previous post was at 05:02 PM ----------

I know, right. I wish they offered the Twilight version. That thing is incredible.
[Huawei P20 Pro Guides, News, & Discussion] bhagiratha:
Too bad Carphone doesn't ship to the US :(
[Huawei P20 Pro Guides, News, & Discussion] rav101:
Yeah I would have preferred the twilight version. It is available on the Huawei website but they are asking another £50 for it. Unless I could find it else where at £799 with the Bose headphones then I'm going to stick with black...
[Huawei P20 Pro Guides, News, & Discussion] Paz9:
where?

i cand find an option to preorder the phone on huawei's website.
[Huawei P20 Pro Guides, News, & Discussion] GiancarloMorr24:
Hopefully we'll find out soon if the unlocked version will support VOLTE in North America.
[Huawei P20 Pro Guides, News, & Discussion] jafox:
None of them are dual sim...no dual sim versions in the UK
[Huawei P20 Pro Guides, News, & Discussion] rav101:
Do we know if the single SIM variant will have the ability for SD cards? If not, I guess the Carphone Warehouse site is incorrect.

It is showing that this phone is running on Android 8.0 rather than 8.1 so it's already got something else wrong...
[Huawei P20 Pro Guides, News, & Discussion] kumar abhishek:
I am waiting for it to launch in India :)
[Huawei P20 Pro Guides, News, & Discussion] rav101:
I'm new to the Huawei scene, how are they will releasing kernel sources in a timely manner and are there many Devs of on previous Huawei devices (to get a feel of what development might be like). I guess treble will improve things as well in that area.
[Huawei P20 Pro Guides, News, & Discussion] devogon:
just pre-ordered (netherlands)

Was ready to pull the trigger on a mate 10 pro, but this came out. Why? I really want the monochrome camera, and this has _more camera_... Also - black. That blue/purple isn't available, otherwise I'd have ordered it.
[Huawei P20 Pro Guides, News, & Discussion] Deano1889:
As rav101 said I’m new to Huawei I’ve been with HTC seemingly since time began. A strong Dev community is a big plus sell for me.

I’d have dismissed the P20 Pro due to lack of headphone jack and looked at the Samsung S9 or wait to see what

One Plus 6 has to offer but the free Bose headphone’s for pre-orders cancels out my lack of jack phobia as they are the best wireless noise cancelling headphones around. Cetainly sweetens the deal.

I’m looking at pre-ordering via mobiles.co.uk as they seem to offer the best contract deals: 02 – 15GB, £38 a month and £49 for phone.

For those looking to pre-order, use on of these approved retailers for the free headphones!: https://huaweipromo.co.uk/gb/en/pages/p20bose/qualifying-retailers
[Huawei P20 Pro Guides, News, & Discussion] DaveP2611:
Preordered mine via Mobiles.co.uk

Includes the headphones as well and works out less than RRP if cashbacks pay but also includes a 4GB/24 month contract with Vodafone. Total price at £750 including contract after cashback, £792 if it doesn't pay out.

£240 upfront and then £23 a month.

Link to deal I posted up on Hotdeals here
[Huawei P20 Pro Guides, News, & Discussion] rav101:
I didn't realise very.co.uk was included. Through my work I think I can get 7% discount bringing the price down to £743 and still get the free headphones. Result for a phone only price without any contract!
[Huawei P20 Pro Guides, News, & Discussion] gavinfabl:
To clarify , none of the models have support for micro sd cards. None. Unfortunately, many website and retailers have incorrect info. You either buy a single Nano sim or dual nano sim version.

In the UK, you can pre order a dual sim version from Three UK. As far as I know , they nabbed an exclusive on this.

To see list of qualifying retailers in the UK for the Bose Headphones look here https://huaweipromo.co.uk/gb/en/pages/p20bose/qualifying-retailers
[Huawei P20 Pro Guides, News, & Discussion] scook94:
The guy in CPW advised that I'll need the transaction ID (order no) as well as the IMEI whenI fill out the online claim form. If the order number changes when you change the colour then it's unlikely that the pre-order would be verified.
[Huawei P20 Pro Guides, News, & Discussion] front firing speakers:
is it possible to return the phone yet still qualify for the speakers?
[Huawei P20 Pro Guides, News, & Discussion] lisnalee:
Probably not think that's was the reason the claim form couldn't be submitted before the 20th which was 14 days after the launch so just at the end of the return period.

Just got an update on mine and delivery is due between 16th - 18th april
[Huawei P20 Pro Guides, News, & Discussion] spireitexi:
Just called CPW and got my order changed to the black version from blue. Advised that there would be no change in order number and it would be delivered on April 20th. Guess I'll have to wait and see.....
[Huawei P20 Pro Guides, News, & Discussion] lawtq:
Well mine didn't turn up Friday, or today. Told different things by different DPD reps. I now consider them to be rubbish like other uk delivery companies. They used to be very reliable

Carphone warehouse calls just cut off or I give up waiting while on hold to them after about 15 minutes.

They're both dryer than a rich tea biscuit lol

Enjoy your phones people
[Huawei P20 Pro Guides, News, & Discussion] DaveP2611:
DPD are pretty useless if you ask me. I've had horrendous experiences with them previously. They did deliver my phone on time this time around. Those ordering from CPW/Mobiles etc don't expect the dual SIM version mine was single SIM and claim error on description.
[Huawei P20 Pro Guides, News, & Discussion] mushtafa:
Has anyone who ordered from Vodafone received theirs yet?

Apparently is was in stock when I ordered, with delivery scheduled today. Received an email this morning saying it's out of stock. :(
[Huawei P20 Pro Guides, News, & Discussion] ATZ-007:
I received it on the day, 6th
[Huawei P20 Pro Guides, News, & Discussion] lawtq:
Well dpd asked me to call cpw cause they cant find mine. Lost in other words. On the bright side, one of the staff there is enjoying a nice phone at least eh

UPS have twice recently delivered me goods, one from USA and the other from Hong Kong, without any problem! Both within 2 days. Dpd can't manage a delivery on their home soil, forget next day they cant manage it at all. Lol

CPW telling me I can't demand my refund, they're gonna only initiate refund in 5 days or so after dpd have had a change to search for the phone which one of them is probably playing tekken on right now. It's their procedure they say. No.

We can cancel and demand refund here in the UK for online orders from the moment of sale till 14 days after delivery date
[Huawei P20 Pro Guides, News, & Discussion] mushtafa:
Spoke to Vodafone today, they have no stock left and are waiting on Huawei. I was told they were in stock when I ordered, but they obviously didn't have a clue! Oh well, what can I do!
[Huawei P20 Pro Guides, News, & Discussion] volco:
Made an account just to post on this thread.

I ordered a P20 Pro in blue on April 2nd, for delivery to my house on the 7th from CPW. Got my order acknowledgment for the pre-order but no dispatch email or text was received. Called up Carphone Warehouse who said there was a stock shortage and that it will be May 10th!!!! Before I am likely to receive handset.

This, as others have mentioned, made me think my final invoice with delivery will be outside of the claim period. So I emailed Huawei Promotions directly for further information.

"Good Evening Mr X

Thank you for contacting us.

Claims must be made between the 20th April and 19th May, 2018.

You will need something to show it has been pre ordered before the end of 23:59 5th April 2018 and an invoice/receipt to show the sale was completed (the invoice).

Please let me know if you need any further support.

I will be happy to help.

Kind Regards,"​

In my reply I specifically asked if the invoice is dated after May 3rd will that be a problem? Ill post here once I get an answer.

Like a lot of others I pre-ordered purely on the basis of the headphone or I would of waited for twilight version too. CPW always mess up their pre-ordering systems, it happens all the time with Iphones. Im skeptical about asking for a different colour (BLACK) in case they f-up my order even further.
[Huawei P20 Pro Guides, News, & Discussion] croques:
Currently sealed and unlocked selling for £640 on UK eBay.
[Huawei P20 Pro Guides, News, & Discussion] DaveP2611:
Just tweeted Mobiles regarding their specifications claiming expandable storage (implying dual sim) but only receiving single SIM variant. I expect a "feel free to return" response.
[Huawei P20 Pro Guides, News, & Discussion] volco:
Following up on my previous comment, received a response from Huawei. Seems like will be OK even with May 10th delivery.

Good morning.

Thank you for your email.

The completion the 3rd of May is when the phone has to be purchased/paid for.

If you paid for the phone when pre-ordering you will be able to claim when you receive your phone on the 10th.

However the claims must be made before the 19th of May.

I hope this answers your question.​
[Huawei P20 Pro Guides, News, & Discussion] rav101:
How much does eBay / PayPal charge in fees? That price it might be worth selling it to someone direct if that means you save on the fees?
[Huawei P20 Pro Guides, News, & Discussion] lisnalee:
Usually 10% fees for eBay unless you have an offer to reduce them. PayPal another couple of % could be 70 quid
[Huawei P20 Pro Guides, News, & Discussion] DaveP2611:
Yeah as mentioned above you're normally looking around 12-13% fees assuming a UK buyer, PayPal charge a higher rate if buyer is not in the UK. But sometimes eBay will offer £1 final fee, which negates the bulk of the fees. I use these opportunities to sell high price items. Sold my Macbook Pro and Alienware Laptops for £1 fees before saving over £150 in fees.
[Huawei P20 Pro Guides, News, & Discussion] croques:
I was thinking as a purchaser. If you wish to buy, there appear to be people who have them on renewing contracts or perhaps wanted a pair of Bose QC35(II)s. Either way that's quite a price drop within a few days of release.

Aside: eBay penalize users who message contact details prior to a sale. You may get banned.
[Huawei P20 Pro Guides, News, & Discussion] lisnalee:
Seems even cex aren't that interested in them. They are only offer £426 cash for an unlocked one.
[Huawei P20 Pro Guides, News, & Discussion] lobr1:
Thanks for sharing. This is good news for many of us I think! The invoice that arrived with my phone has the date that I changed the colour as the order date (which was after the pre-order window). But I have proof I paid for it earlier in the form of an original online invoice and bank records. So I'm assuming it'll be ok.
[Huawei P20 Pro Guides, News, & Discussion] volco:
Would you be able to let me know how you get on once the window opens on the 20th? Also did you get yours on contract or buy it outright? I paid £129.99 upfront with the rest on contract.

Not entirely sure how that works though as its not really a finance deal is it, i'm paying for the contract not really financing the phone.

I might just cancel though and get a cheap one off ebay now if you can get it for a price that would of been similar to getting the headphones and selling them. Im waiting till 20th April to see if I get an update on my order and if they have plenty of black ones in I might change it then.

Will wait it out for the next ten days.
[Huawei P20 Pro Guides, News, & Discussion] lobr1:
Sure, I'll update the thread. Or PM me if I forget. I also paid something upfront but nowhere near the SIM free cost. The promotion applies to contract/PAYG/SIM free phones, so as long as you paid some money before the deadline I reckon you have a case.
[Huawei P20 Pro Guides, News, & Discussion] mushtafa:
Vodafone have said expected delivery by Friday :fingers-crossed:
[Huawei P20 Pro Guides, News, & Discussion] rob_p:
I pre-ordered in black (upgrade) with vodafone last wednesday (4th) and it turned up today which is a result as initially I was told could be a couple of weeks!
[Huawei P20 Pro Guides, News, & Discussion] volco:
Got this back from a complaint I raised. Seems about right! XD

Cartooned Warehouse. Haha at the very least, yes.
[Huawei P20 Pro Guides, News, & Discussion] lisnalee:
Just had a dispatch message from EE, nothing yet from DPD regarding delivery but encouraging news all the same [emoji846]
[Huawei P20 Pro Guides, News, & Discussion] rob_p:
Phone arrived yesterday, so far all good. Just gotta wait for 20th to put in headphones claim.
[Huawei P20 Pro Guides, News, & Discussion] Duncan1982:
It's the 19th for the headphone claim bro :good: I'm sure like me you will very much enjoy the pro :good:
[Huawei P20 Pro Guides, News, & Discussion] DaveP2611:
Certainly the 20th

You must then purchase your pre order Huawei P20 Pro or P20 handset by the 3rd May 2018. Your online claim must be submitted between 20th April 2018 and 19th May 2018.

Got the date in my diary ready!
[Huawei P20 Pro Guides, News, & Discussion] Duncan1982:
Yep my bad it's between the 20th April to the 19th May :p
[Huawei P20 Pro Guides, News, & Discussion] lisnalee:
Mine arrived yesterday too. So far so good, no problems with Google maps that a few others had mentioned.

Can't really notice the slight dip in screen resolution from the pixel XL at all. Camera options are a bit overwhelming but I'm sure I'll settle into what works for me in a day or too.

Roll on next Fri to get the headphones sorted
[Huawei P20 Pro Guides, News, & Discussion] Highspeed123:
Glad you're happy with it. Me too, it's a fantastic phone. I also don't have the maps issue and I really can't understand it. There must be a setting that's causing issues for some people.
[Huawei P20 Pro Guides, News, & Discussion] lisnalee:
There's a whole lot of settings too! Would be a nightmare to narrow it down to what's causing it. Fingers crossed it doesn't appear on mine, as I use it a lot.

Screen is great and the notch is barely noticeable after a few hrs use.

The only minor niggle is the brightness fluctuations between apps, seems to be a battery saving 'feature' apparently. Apart from that a worthy uprade from the pixel XL
[Huawei P20 Pro Guides, News, & Discussion] Mudan:
I suspect the maps issue is due to the software version. In professional reviews, a couple that had the slow maps issue were those that didn't come with a case in the box suggesting an earlier release.
[Huawei P20 Pro Guides, News, & Discussion] AndroidMilos:
I ordered mine a week ago from SobeOnline1 on Ebay. I got the confirmation and tracking. I tracked to the time it arrived at the local post office and it was sent out for delivery. What I got shocked me. It was a small envelope with a thank you note with a gift (charger). The tracking number was the same as the one on Ebay. Boy did they screw up. I bought a phone and got a charger! So I put in a complaint with Ebay as well as an email to Sobeonline 1 and am waiting for results. I can't see how they can send out two separate packages on one tracking number.

Hopefully this mess cleans up in the next couple of days. If not I am gonna have to fight the sellar and ebay thru paypal. ug ug.
[Huawei P20 Pro Guides, News, & Discussion] Duncan1982:
Damn bro I very much hope your not being scammed :good:
[Huawei P20 Pro Guides, News, & Discussion] lisnalee:
I didn't get a case with mine but I had read that the EE supplied phones weren't coming with one for some reason.

Have to say the sound from the speakers is very impressive especially in landscape mode watching videos.

---------- Post added at 07:12 AM ---------- Previous post was at 07:10 AM ----------

Sorry to hear that, PayPal will sort it out as they almost always side with the buyer.
[Huawei P20 Pro Guides, News, & Discussion] Mudan:
[MENTION=4723737]lisnalee[/MENTION], odd that a particular network would skip on the case. Do they want to encourage repairs?! ?. Funnily enough I'm leaving EE and joining Vodafone. Got an excellent deal and EE don't do the phone in blue.

Glad to hear the audio is good. As an audiophile this is definitely valued. Some reviews rate the IPhoneX or S9+ higher but the P20 Pro is still respected. Gavin's Gadgets is quite a P20 Pro fan. He's uploaded an audio review and comparison yesterday. Worth a watch.
[Huawei P20 Pro Guides, News, & Discussion] t0mke11y:
Mine was from EE. No case and I have the gmaps issue. It's definitely not a setting problem because it occured again after a factory reset.

Really like king the phone otherwise so I hope it can get sorted soon. As it seems to only affect very few handsets I might ask for a replacement soon.
[Huawei P20 Pro Guides, News, & Discussion] Mudan:
I can't see it being a hardware problem as it only affects Google maps. It may be an idea for people to compare software versions I.E. Someone with and someone without the problem to post here.

Either way it seems the early release has the bug and no case supplied.
[Huawei P20 Pro Guides, News, & Discussion] lisnalee:
That is strange that you have the issues but I don't. I'm assuming your on the same software version 103 (C782) ?
[Huawei P20 Pro Guides, News, & Discussion] walkerx:
i got mine through Three UK (won't ever buy from CPW again unless it is the last resort) - Got the case but noticed no screen protector on the phone :( - seems all ok - crashes if use nova on certain huawei widgets (same as on the mate 10 pro), no hd/hdr playback in Netflix.

Just waiting for further details regarding the pre-order as got original order confirmation but as delivered to store it doesn't have my postal address on it :(
[Huawei P20 Pro Guides, News, & Discussion] Mudan:
What's wrong with CPW? I've always used them. Decent deals, unlocked and a high street presence. My pre-order P20 Pro in blue is coming from mobiles.co.uk (CPW Co.) at some point..

First I've heard of no screen protector... Maybe yours was a return?
[Huawei P20 Pro Guides, News, & Discussion] walkerx:
Because I paid outright for a phone only for it to be rebranded to an operator and they won't take any responsibility. I've had a few issues with them so won't use now unless last resort.

The P20 Pro doesn't come with screen protector with three (not sure about other resellers) and it wasn't a return it was a brand new sealed unit.
[Huawei P20 Pro Guides, News, & Discussion] mushtafa:
Finally received mine though Vodafone today, first impressions are good
[Huawei P20 Pro Guides, News, & Discussion] m3lover1:
Any updates on this issue?
[Huawei P20 Pro Guides, News, & Discussion] AndroidMilos:
After going thru Ebay and Paypal and sending them all info, the vendor finally responded. He tried to tell me that the package he sent was not the phone it self but "Thank you gift" (phone charger). He said he was sorry for the confusion (his I may add and not mine). He said he will be shipping the phone shortly with another tracking number. I will hold my breathe for another week or so as neither Ebay nor Paypal will continue until at least 7 or so working days have passed. When I first ordered this item I made a big mistake. I usually choose a master card to use on Pay pal and thought I chose it but instead Pay Pal took the funds out of my bank account. ug. So at this point I have little recourse except to wait.

I usually use Cap One MC for my Pay pal buys as they would have immediately got my money back immediately as they have in the past. Ug, I guess I got so excited that I could get the Hwawei P20 Pro that I did not check the right place on the buy.

lesson learned for my next ebay buy. lol.

Just a little more info. I noticed today that the vendor sobeonline1 had another ad on ebay. He says that they are almost gone and if you buy one from them that the buyer will recieve his by Monday April 23. To me it means that they definately are in stock. I wrote another email wanting to know what the backup was. They r NOT going to get a good review from me if/when I get my phone.
[Huawei P20 Pro Guides, News, & Discussion] Mudan:
[MENTION=1786721]walkerx[/MENTION] Odd of CPW to rebrand, especially as they're usually all unlocked units..

Odd how the phone package is varying.. Anyone else without a factory fitted screen protector?
[Huawei P20 Pro Guides, News, & Discussion] walkerx:
unlocked but rebranded to network operator - cpw are aware of this but don't tell customers, so you think you buying the sim-free open market version but you aren't and the changes are irreversible unless u probably go down the funky huawei route and pay for it to be rebranded back to open version

also this is in the box information from huawei

• HUAWEI P20 Pro

• Built-in battery

• High-current charger

• USB Type-CTM digital headset

• 5A USB Type-CTM cable

• Warranty card

• Quick Start Guide

• Protective case

• USB Type-CTM to 3.5mm headphone jack adapter

• Eject tool

No Screen protector listed
[Huawei P20 Pro Guides, News, & Discussion] Mudan:
Okay I've not seen a rebranded version for a long time. Years back I saw a logo on the phone and different software. Let's see what my Vodafone will be like from them - I suspect the same as sim free..

I know the screen protector is not listed but it's usually stuck on the screen already from reviews I've seen.
[Huawei P20 Pro Guides, News, & Discussion] walkerx:
yeh, three fully rebrand so it works with wifi calling - and they all install their own software on it

the only protector on p20 pro is the standard one you get with any new device - i'm currently using that until can get a decent one and just waiting for case to come into stock to order that
[Huawei P20 Pro Guides, News, & Discussion] DaveP2611:
I believe the rebranding is on Huawei though, I bought mine on a Vodafone contract via Mobiles, but put a Three SIM in and it got branded to Three. That's not CPWs fault.
[Huawei P20 Pro Guides, News, & Discussion] walkerx:
my eyesight definitely getting worse - realised that what i thought was just the cellophane you get on new devices, so peeled over the sticky tab bit, was the cellophane over the screen protector, so yes you do get the screen protector

my appologies
[Huawei P20 Pro Guides, News, & Discussion] ATZ-007:
Hi all,

What can I use to show I pre-ordered my phone when claiming the headphones?

I received an email from Vodafone stating my new contract details including Huawei P20 Pro under Equipment.

Would this email be sufficient?
[Huawei P20 Pro Guides, News, & Discussion] lisnalee:
You'll need something dated to show you pre ordered before the release date along with something to show your dispatch/arrivral date, to prove you completed the order.

Plus you need the IMEI number from the box.
[Huawei P20 Pro Guides, News, & Discussion] Mudan:
Well mobiles.co.uk seem to have the blue in stock... So expect delivery within a few days for some!
[Huawei P20 Pro Guides, News, & Discussion] esiemi:
same situation, called vodafone and they said after the 14 days return period which would be 20th, they will automatically send a number to me that i can use on huawei's website to claim the headphones, very vague, will call em again in a couple of days see what they say
[Huawei P20 Pro Guides, News, & Discussion] volco:
Got my blue on from CPW today - was originally told the 10th May. Goes to show that Carphone Warehouse customer services dont have the right tools available to them and cannot advise properly.

Got the case, don't seem to have the maps issue and also im a bit disappointed with the haptic feedback
[Huawei P20 Pro Guides, News, & Discussion] Mudan:
I wouldn't blame CPW. It's their suppliers they rely upon.. I.E. Huawei

Got my blue from CPW/Mobiles today too!

Next stop PAC and free Bose headphones!
[Huawei P20 Pro Guides, News, & Discussion] volco:
Have to say the speakers are incredible on this phone, the demo Dolby Atmos video is really good.
[Huawei P20 Pro Guides, News, & Discussion] ATZ-007:
Just live chat with Vodafone UK and they told me to wait for an email tomorrow with details on how to claim the headphones.