yashsingh1/xdaforums huggingface dataset:
[Huawei MediaPad M5  Questions & Answers] mike2587:
There is some owner of this tablet that can confirm if this tablet has widewine level 1 (using drm info app) and if it can play netflix in HD, and at which resolution playing test patterns on Netflix? It would be very useful
[Huawei MediaPad M5  Questions & Answers] gorman42:
I have the pad (10.8") and a Netflix account. Point me to the correct test to play and I'll give you all the info you want. As far as I know, sadly, it won't play in HD. But do tell me what you want me to try.
[Huawei MediaPad M5  Questions & Answers] mike2587:
Just search for test patterns, play one of them and look at the resolution reported on the right top corner. Report it here, thanks

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[Huawei MediaPad M5  Questions & Answers] Steffe89:
It only supports level 3, e.g., no Netflix and amazon HD for whatever reason.

I checked with the app drm info.
[Huawei MediaPad M5  Questions & Answers] mike2587:
Thank you.

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[Huawei MediaPad M5  Questions & Answers] gorman42:
This is pretty much unbelievable, considering they called the product Mediapad and Netflix comes preinstalled.

---------- Post added at 06:24 PM ---------- Previous post was at 06:13 PM ----------

Actually... I went to test as requested. Tapped on Netflix icon (comes preinstalled). Got a message stating "you need to update the app". Tapped that. Went to Play Store and it says my device is not compatible with the app. If I search for Netflix on Play Store, the official app does not come up in results. Bootloader is unlocked but I'm not rooted.
[Huawei MediaPad M5  Questions & Answers] Steffe89:
I have no problems running Netflix and it does not say not compatible.
[Huawei MediaPad M5  Questions & Answers] AndDiSa:
[MENTION=6030333]gorman42[/MENTION] did you check whether your device still passes SafetyNet? Most likely Netflix is using SafetyNet to check whether the device was modified and then it's not installing.
[Huawei MediaPad M5  Questions & Answers] boatnik:
Extremely disappointing as I really need to replace my Nexus 7 (2013) tablet which DOES support HD streaming... I've read supposedly that L1 support can be added via software update, but who knows if Huawei would ever be motivated enough. If you google around you can see people clamoring for L1 for various Huawei devices.
[Huawei MediaPad M5  Questions & Answers] Steffe89:
One plus require you to ship the phone to them in order to update it to L1... So maybe a software is not that straightforward
[Huawei MediaPad M5  Questions & Answers] boatnik:
Oof barely better than nothing I guess. RMA for a tablet would be less disruptive than a phone at least.
[Huawei MediaPad M5  Questions & Answers] gorman42:
Yup, CTS profile match failed. Any fix? I have a regular NetFlix subscribtion, this is disappointing to say the least. :(

Just having the bootloader unlocked is enough to trigger this? Jeez...

It's kind of ironic, considering that once you have root you can then hide root, fix SafetyNet... I unlocked the bootloader as soon as I received it, as doing it requires formatting everything and I wanted to avoid that in the future (hoping for root).
[Huawei MediaPad M5  Questions & Answers] AndDiSa:
[MENTION=6030333]gorman42[/MENTION] No, I don't know how to fix but I had a similar problem with my current phone. After installing Magisk everything is fine now ...

Btw. I got my sht-w09 "Schubert" device today, not having it unlocked. Did you register as a developer to get your unlock code or how did you unlock your device?
[Huawei MediaPad M5  Questions & Answers] gorman42:
I followed the procedure on Huawei website, yes. To install Magisk on this we need root, don't we?
[Huawei MediaPad M5  Questions & Answers] AndDiSa:
No, not realy as you can install Magisk Manager (which doesn't need root permissions) and from there you can patch the boot image ...

But only theoretically speaking as I didn't test and as I am unsure that our device is supported yet. If something fails there's a risk for a bootloop and one would need to install at least a clean boot image. A bit risky without a further net of security. I'll need to inform myself a bit more about the Huawei devices and Kirin 960 ...
[Huawei MediaPad M5  Questions & Answers] gorman42:
Also... isn't it strange for the app to come up as not compatible with the device just for the bootloader? I suspect the reason is not SafetyNet. I've seen apps refusing to run in the past, but never apps not being downloadable from Play Store. Am I wrong?

---------- Post added at 02:23 PM ---------- Previous post was at 01:38 PM ----------

Ok. It's 720x480.

I had to uninstall the preinstalled version and install the apk from here: https://help.netflix.com/en/node/57688

Pretty unbelievable... :rolleyes:
[Huawei MediaPad M5  Questions & Answers] gallegus:
It's a bad joke. I'm returning it. I didn't believe it but it's true, it doesn't support wivewine and it's a 400€ device. The thing just gets worse when I think that my nexus 7 (2013) has it.
[Huawei MediaPad M5  Questions & Answers] mike2587:
Absolutely, it's f*cking ridiculous, i won't buy this tablet for this reason. The only recent tablets in the official netflix HD devices list, are the galaxy tab S2 and S3, i'm thinking of buying an S2, but I hate the fact that it's 2 years old and with 3gb ram.

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[Huawei MediaPad M5  Questions & Answers] gorman42:
I debated with myself for long hours. I've just activated the return procedure on Amazon. I don't think it's correct to justify this unacceptable decision with my hard earned money.

So long Mediapad M5. Maybe next time don't advertise (and name) something as a media tablet with HD screen if you intend to cripple it to SD resolutions for video streaming.
[Huawei MediaPad M5  Questions & Answers] GoTxO:
Can this be solved through an update by Huawei? Or it is a problem that will remain in time.It makes me doubt a lot to buying it
[Huawei MediaPad M5  Questions & Answers] theCroh:
If you compare reading experience to paper, shouldn't you compare video experience to VHS [emoji3] Maybe I've got weird eyes but I prefer reading tabloid sized magazines on the 7 inch Nexus over paper. The print has to be large enough for almost everyone to read (which means less dpi is needed) but on the screen you should be able to scale it how ever you like. I agree that enough for LCD is somewhere right below 300 ppi.
[Huawei MediaPad M5  Questions & Answers] Gumossad:
Well i turned on mine for first time, upgraded to .123, still stuck in Widevine L3. Did factory Reset, reboot, went to DRM Info and still stuck in L3. Honestly don't know what more to do with this... Any tips?
[Huawei MediaPad M5  Questions & Answers] fargonaz:
I have L1 with .125(C00).
[Huawei MediaPad M5  Questions & Answers] etheberge:
Well I tried to force a firmware update yesterday on my M5 10 Wifi only running CMR-W09C00B123 (8.0.0.123) using Huawei Firmare Finder. I was hoping to be able to update to .125 to get L1 but no luck, I couldn't get the new firmware to install.

CMR-W09C00B125D (8.0.0.125D) is available for my device and my IMEI is approved but during the flashing process the update fails verification at about 6%. Strangely the changelog for this .125 mentions enabling features I already have with .123 like Face Unlock, April security patches, etc.

There's also CMR-W09C00B124 (8.0.0.124) which weirdly seems to have been released only a couple days ago and includes changes I don't have with .123 like Three-Finger screenshot. So it looks like .124 is more recent? It also has a newer version number compared to .125, v135970 vs v133409. Either way my IMEI is not approved for it so I can't install it either.

Bummer.
[Huawei MediaPad M5  Questions & Answers] gingi999:
Checkn drm info cuz I have the same version and I'm L3
[Huawei MediaPad M5  Questions & Answers] AndDiSa:
[MENTION=693901]gingi999[/MENTION] Do you have your bootloader unlocked? I suppose there is a big chance that this will break L1 ....
[Huawei MediaPad M5  Questions & Answers] fargonaz:
Doh! My head was up-and-locked. I didn't take the time to read the DRM info correctly; it is at L3 :crying:
[Huawei MediaPad M5  Questions & Answers] AndDiSa:
[MENTION=465447]fargonaz[/MENTION] ... unlocked bootloader? I have locked bootloder and 8.0.0.123 and definitively my device is L1.
[Huawei MediaPad M5  Questions & Answers] fargonaz:
Yes, unlocked. DRM is the least of my concerns.
[Huawei MediaPad M5  Questions & Answers] yada-yada:
Here's a question: Has anyone with a Mediapad M5 tried watching Amazon Prime Video through the Amazon desktop site in Chrome? That displays Amazon video in HD on Windows so I'm curious if that'll work on Android.

EDIT: I tried this out on my OnePlus One and it appeared to be in HD (albeit I actually used Firefox). It definitely looked sharper when compared to the Prime Video app. Can someone with an M5 give it a shot?
[Huawei MediaPad M5  Questions & Answers] erayrafet:
Good news

https://www.androidpolice.com/2018/...rives-sony-xperia-xz2-huawei-mate-10-pro-p20/
[Huawei MediaPad M5  Questions & Answers] SprigsXLR:
So I purchased the 8.4 version of the M5. I have updated the tablet software to 151(C432) and downloaded DRM info to check that the widevine security is L1.

However when I run the test patterns on Netflix the highest resolution I get is 960 X 540.

Does anyone have any suggestions? Any help would be greatful!

Many thanks
[Huawei MediaPad M5  Questions & Answers] lolmensch:
Do you have hdr ?

I don't with the 4k plan and the 10.8 pro

BTW could it be that only Netflix has an agreement with Huawei? Twitch looks worse in the app than in the browser for me

Edit : my bad it never said it has hdr only HD
[Huawei MediaPad M5  Questions & Answers] tombriden:
Unlocking the bootloader broke widevine L1 for me on the M5 10 wifi. I first confirmed 1080p in Netflix using the test patterns, then unlocking but making no changes stopped it working and Netflix no longer appeared in the Play store. I then tried Magisk and that allowed me to see NF again in the play store but still didn't fix the HD playback. I've re-locked the bootloader and all is fine again. For now, I'm ok with locked bootloader + HD over unlocked + root but hoping we can have both at some point in the future.
[Huawei MediaPad M5  Questions & Answers] Armpowered:
I had to factory reset the tablet for Netflix to see the change. If you check the Netflix app settings you'll see L3 in the "ESN", it didn't go from mine until after the factory reset.
[Huawei MediaPad M5  Questions & Answers] tombriden:
That worked perfectly, thanks for the tip. I thought I could do without root but there are just a couple of niggly things that were annoying me that are now sorted :)
[Huawei MediaPad M5  Questions & Answers] SprigsXLR:
I tried the factory rest, both from the OS and from start up,holding the power button and holding volume up but no joy.

I managed to get it to work but had to use a unlocked version of the Netflix app what I found here https://xdaforums.com/showpost.php?p=73345810&postcount=37
[Huawei MediaPad M5  Questions & Answers] Michaelandhistab:
I just received the 128 update today, and still only have Widevine L3. It's hilarious and sad that I'm watching Netflix in SD format in 2018. Lol.
[Huawei MediaPad M5  Questions & Answers] DF5JT:
Actually, the M5 is officially supported to stream Netflix in HD - and it looks brilliant.

https://help.netflix.com/en/node/23939
[Huawei MediaPad M5  Questions & Answers] Steffe89:
Mine started playing in HD after last Netflix update. About two weeks ago. Im on 151
[Huawei MediaPad M5  Questions & Answers] shackf16:
On my SHT-AL09 (8.4 LTE) I am now watching Netflix and Amazon Prime in HD and it looks great. I did download the unlocked Netflix app and the first time I opened it the shows were very pixellated, but now everything is great. I unlocked the bootloader almost immediately after I received it, and that seemed to be my issue with Netflix, but Amazon videos were HD the whole time. I do have L1 now as well.
[Huawei MediaPad M5  Questions & Answers] Michaelandhistab:
So it looks like if you imported your m5 from China, you'll likely never get Widevine L1? That's depressing.
[Huawei MediaPad M5  Questions & Answers] ultrajapa:
Long thread, took me some time to read all comments. I am still unsure of one thing. Recrntly I imported 8.4 inch 128GB with SHT-W09 (this is officially approved on netflix website to watch HD) however when I check DRM it shows Level 3. There is some Chinese writing on the box here and there.

Can someone confirm for me that although my software is right my model will possiblity be never updated with proper widevine because it is Chinese version with international rom ? It will be for sale on eBay within minutes if that's the case.

[IMG="screenshot"]https://preview.ibb.co/gyPMz9/IMG_20180922_085524.jpg[/IMG]
[Huawei MediaPad M5  Questions & Answers] reubenray:
Will the CMR-W09 model be able to play Amazon Prime in HD with the tablet running stock or will I have to do the update?
[Huawei MediaPad M5  Questions & Answers] Sebaschan:
Mid of 2019 now, pulling this thread up because I need to decide which tablet to buy.

I almost had Huawei off of my list because of the higher pricing but at least it is promised that Netflix can play in HD for these tablets:

Huawei MediaPad M5 (SHT-AL09, SHT-W09, CMR-AL09, CMR-W09, CMR-AL19, CMR-W19)

Huawei MediaPad M5 10 (CMR-AL09, CMR-W09, CMR-AL19, CMR-W19)

Huawei MediaPad M5 10 Lite (BAH2-L09, BAH2-W19, DL-AL09, DL-W09, HDL-AL09, HDL-W09)

Huawei MediaPad T5 10 (GS2-L09, GS2-W09, GS2-W19, AGS2-L09, AGS2-W09, AGS2-W19, AGS2-L03)

HiSilicon Kirin 710 (available on select models)

HiSilicon Kirin 980 (available on select models)

This reads as most of the models should be fine. Has this DRM issue been resolved or why has this thread gone quiet?
[Huawei MediaPad M5  Questions & Answers] Matt8504:
Cmr-al09 can't play Netflix HD with stock firmware. At least mine. Region C432. I have P20 and it is widewine l1, and Netflix is Full HD. Mediapad m5 is L3...
[Huawei MediaPad M5  Questions & Answers] AndDiSa:
I have SHT-W09 region C432, rooted with Magical and it's L1 ... Are you still stuck on the firmware it was released last year? Because the issue with L3 was fixed very soon.
[Huawei MediaPad M5  Questions & Answers] Matt8504:
Yes. I'm with stock. Emui 9, latest june update. I think this widewine level is different for different regions of emui software, so mine with c432 is level 3, but other can be level 1. I don't understand how netflix certified the tablet for hd, but it is level 3 and it cannot display hd content..
[Huawei MediaPad M5  Questions & Answers] novahob:
I have the same tablet and all updated firmware 9.0.1.190. Netflix is in HD though when installing prime video and trying to play it's not in HD. When installing prime video app and before playing anything I go into streaming settings, and I can clearly see full HD streaming settings. However, trying to play a video I get an error code. Then going back into streaming settings they have been downgraded to SD! Contacted prime video support and they are saying the tablet isn't L1 but after installing an app on the play store it's telling me it is. So is anyone with this tablet able to offer any solution to be able to stream prime video in HD?
[Huawei MediaPad M5  Questions & Answers] tjsooley:
I just tried it on mine.

SHT-W09 running EMUI 8

Shows WideVine version 1
[Huawei MediaPad M5  Questions & Answers] Amexo:
L1 and HD Netflix on m5 10.8

os: Emui 9

Note: If Bluetooth audio is used, Wifi speed decrease rapidly, a major flaw from huawei. This will be my 1st and last Product from this company
[Huawei MediaPad M5  Questions & Answers] novahob:
Latest Amazon prime update to v3 the other day and I'm now getting full HD which is great.

Also after software update to October security patch Bluetooth speed issue looks to be fixed also [emoji106]
[Huawei MediaPad M5  Questions & Answers] dopefish1337:
Huawei already replied to a user regarding the DRM issue on the german amazon website. Huawei will update the DRM for Netflix / Sky go. So this problem will be solved.
[Huawei MediaPad M5  Questions & Answers] KTMlc4111:
Do you have a source or a link so we can read it?

Really like to buy this one but this will be a hard issue of not solved. thanks!
[Huawei MediaPad M5  Questions & Answers] AndDiSa:
[MENTION=7737034]KTMlc4111[/MENTION] Source is German Amazon Shop. If you go to the Q&A section for the M5 the Huawei Service Team confirmed that they are working on a solution and that shortly you can use streaming services without restrictions.
[Huawei MediaPad M5  Questions & Answers] alexvgtb:
Really? Where?

The only answer I see from Huawei is this one:
[Huawei MediaPad M5  Questions & Answers] DannyBiker:
That can be patched actually ? I thought it was hardware related.

Until then, I'm going to 1-star the product on every Amazon page.
[Huawei MediaPad M5  Questions & Answers] alexvgtb:
Excellent idea! And please also contact Huawei on FB and Twitter...
[Huawei MediaPad M5  Questions & Answers] AndDiSa:
Here you go:

---------- Post added at 02:28 PM ---------- Previous post was at 02:26 PM ----------

@DannyBiker no, it's not a hardware issue, it's a certification issue, i.e. the certificate and probably some software libraries is not installed on the device.
[Huawei MediaPad M5  Questions & Answers] DannyBiker:
I hope so because it wasn't the case for the OP5/5T : https://www.androidpolice.com/2018/...5t-play-netflix-hd-physically-send-phone-get/
[Huawei MediaPad M5  Questions & Answers] AndDiSa:
[MENTION=2734600]DannyBiker[/MENTION] If I understood well, also there it was only a software issue, but they couldn't / wanted to roll out the new software via OTA ...
[Huawei MediaPad M5  Questions & Answers] DannyBiker:
Nope, it does seem that it needs to be updated by a certified machine (as in "the end user's random machine is not certified to do this").

See: http://forum.khadas.com/t/widevine-l1-for-khadas-vim/885/2

Level 1 :

The Widevine keybox must be encrypted with a device-unique secret key that is not visible to software or probing methods outside of the TrustZone. The Widevine key-box must be installed in the factory or delivered to the device using an approved secure delivery mechanism.

The people responding on Amazon.de are probably PR who don't have any clue about the subject.
[Huawei MediaPad M5  Questions & Answers] Ueihtam:
Got this from a german board :

https://twitter.com/HuaweiMobileDe/status/976747389980741632

It says that they're aware of the issue and are working to bring a solution as soon as possible.
[Huawei MediaPad M5  Questions & Answers] gallegus:
I returned mine.

Anyway, i'm pretty sure that the problem will be solved by sending back the device to huawei to get the certificate installed.
[Huawei MediaPad M5  Questions & Answers] Surethom:
Review

May I ask why you returned yours. Was the viewing angles good, looking to replace my amoled Samsung tab s 10.5 with this once a drm updated.
[Huawei MediaPad M5  Questions & Answers] kev1807:
HI folks, I just bought a Huawei MediaPad M5 Pro, but I have to wait for well until after Easter, til I get it.

With shock did I realize this. However, with the S2 there was a script or patch for it ... I went searching this glorious board:

https://xdaforums.com/android/apps-games/app-netflix-hd-widevine-drm-l1-devices-t3307241

Might someone test this with netflix?

edit: Jeeez, I should not post on forums when of caffeine or late at night.... -.- It only enables HD-playback if Model has Widevine L1 support -.-

Best wishes from Heidelberg, Germany,

Kevin
[Huawei MediaPad M5  Questions & Answers] gallegus:
The hardware is pretty good indeed, screen (it has good viewing ángeles), sound, performance and battery life. The only thing that i don't like is the software as i prefer aosp over any UI out there.

I returned it because it didn't support the certificate.
[Huawei MediaPad M5  Questions & Answers] stag74:
Only had my M5 a few days, and seeing as Netflix is preinstallrd I tried it and yes no HD as reported.

However, I have just installed Amazon Prime video, and guess what, that plays the movies in FULL HD....!

---------- Post added at 07:17 PM ---------- Previous post was at 07:10 PM ----------

Excellent news! Just discovered if you watch Netflix through the chrome browser, not the app, same full screen viewing, it plays in FULL HD.

?????
[Huawei MediaPad M5  Questions & Answers] franco853:
i'm deciding wether to buy this tablet or not, and using netflix and youtbe and prime video is a big part of what im gonna do with it, can u confirm that it plays smoothly trough the browser? what is bothering me by the way is the fact that as far as i know netflix on chrome and firefox is running only at 720p, you are sure you are getting 1080p?

maybe if you willing to, you can try the microsoft edge beta for android and see if there is a difference in quality between chrome and edge.
[Huawei MediaPad M5  Questions & Answers] stag74:
Certainly not 480p, whether 720 or 1080p what I have watched does not have pixalation.

I'll try edge and see if any difference....

---------- Post added at 08:01 PM ---------- Previous post was at 07:44 PM ----------

Okay tried edge instead of chrome.

Really can't see any difference, if I had to choose, I would say maybe through edge is slightly better, maybe, but no pixalation watching the millennium falcon scene on the force awakens, full wide screen, both look 1080p to me!
[Huawei MediaPad M5  Questions & Answers] stag74:
I've run the test patterns on Netflix, and both chrome and edge report 540 not 1080. Better than 480 reported earlier in the post.

Perfectly watchable though.

Out of interest I've checked the playback resolution on my Sony Xperia Z Ultra (1080 screen), and that plays back at 540 too.
[Huawei MediaPad M5  Questions & Answers] DannyBiker:
If you can settle with the mediocre, good for you.

I started to 1-star the different Amazon products page for the M5, as other people did as well. I think we all should do it (at least on one Amazon website) to lower dramatically the device's grade.

This a 349€ device, with "Media" in its name, a 2K screenn that came out in 2018 with Netflix pre-installed for Christ's sake, it is inacceptable. Actually, it might be close to fraud by omission.
[Huawei MediaPad M5  Questions & Answers] stag74:
I can understand the frustration, i've tested other devices In the home and the iPhone 6s runs at 720, and a 6 month old iPad at 1080.

For me however, i'm using it as a phone to replace my 4 year old Xperia Ultra, and it does that very well indeed. Although we have netflix and prime, most of the time it is played on the TV, not the tablet.

All other none streamed (or downloaded via streaming service) video content plays at full source native resolution.
[Huawei MediaPad M5  Questions & Answers] franco853:
guys, does anyone of you know if also the pro version is affected by the widevine limitation?
[Huawei MediaPad M5  Questions & Answers] VincPrize:
I have the 8.4 version that I bought in Boulanger (France). It seems the people on French amazon have problem with the quality on netflix.

On my side Netflix is good quality (not 480p) but I don't know if it is 720 or 1080. If you have a link I can test but chrome is directly to the netflix app. Offline episode of 55 minute is around 300Mo.
[Huawei MediaPad M5  Questions & Answers] mike2587:
I decided to buy a Samsung Galaxy Tab S2 9.7. As i knew it can only play netflix HD with Marshmallow, mine came with Nougat so it can't play HD. So I just installed the modded Netflix apk for Widevine Level1 devices and now I can finally play at 1920*1080, and trust me it's really good looking, the image is much more detailed at the very first look. So you do good leaving negative feedbacks on Amazon or other sites for this Mediapad, because we pay for a "MEDIA" device and this is what they should bring to us. They are losing customers very easily, I am one of them.

You can search test patterns in Netflix, play some of those videos, you will see the real resolution in the right top corner.

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