[Android Q&A, Help & Troubleshooting] SephYuyX:
"New" HTC 10 but seems modified? Wool pulled over on me? Just want stock - Possible?

Hello all, first post here, but hopefully I'll come at this being slightly more informed than complete noob. I've been using Android phones for many years now, but I am very happy with stock/unlocked versions as I dont really need much out of them.

I am an HTC fan, and recently got rid of my M8 to go to a 10. Being that 10 is now a couple of years old, it was a bit hard to find a new one that wasn't international - I just wanted a US version with GSM support (ATT specifically).

I found that phone and purchased it.. but I am skeptical about it, well, I know something is off but i'm unsure of if thats ok, or did I get screwed?

Does the following information sound like i'm in an ok spot, but just need to tweak things a bit, or am I SOL?

Firstly, I noticed that the packaging wasn't factory shrinkwrapped, but was just bagged tightly. The actual product box did have factory "broken seal" stickers, but you could tell they we're already peeled off previously. The phone itself still had the cellophane on the glass with no bubbles under it, but i'm pretty sure there is supposed to be more cellophane on the back and that wasn't there (it still did have the IMEI sticker and such on). At this point i am fairly certain it's not brand new never unopened, but it doesn't look like it's ever been really used. The phone itself is indeed the USA versions as the back of the phone shows Model 2PS6500.

Which came to my next conclusions of maybe a ROM was flashed on it for some purpose.

In any case, I turned the phone on, and first thing I did was try to do a software update. It didnt work. “Can not update software: There was an unexpected error and the file system may be corrupted. Please contact HTC support for future assistance.” Great, just what I wanted to deal with. Quick searching around led this issue to be either a mismatch in kernal/os/boot versions, or an unsupported OTA CID. I tried to find out what region my OS was from - 2.41.400.5 and seemingly it's India??? That 400 version also isnt on the HTC site either. Strike two.. But perhaps not irreparable (and this one). Next step was to find the CI so I went down that rabbit hole and learned how to get fastboot working, and here is the output:

(bootloader) kernel: lk

(bootloader) product: htc_pmeuhl

(bootloader) version: 1.0

(bootloader) max-download-size: 1579200000

(bootloader) serialno: HT61LBN(removedforprivacy)

(bootloader) current-slot:

(bootloader) imei: (removedforprivacy)

(bootloader) version-main: 2.41.400.5

(bootloader) boot-mode: download

(bootloader) version-baseband: 1.0.U010241a@61226

(bootloader) version-bootloader: 1.0.0.0000

(bootloader) mid: 2PS620000

(bootloader) cid: 11111111

(bootloader) version:0.5

(bootloader) ramdump-mode:false

(bootloader) variant:Surf eMMC

(bootloader) secure:no

(bootloader) version-baseband:

(bootloader) version-bootloader:

(bootloader) max-download-size: 0x20000000

(bootloader) partition-type:cache:ext4

(bootloader) partition-size:cache: 0xe000000

(bootloader) partition-type:userdata:ext4

(bootloader) partition-size:userdata: 0xd56000000

(bootloader) partition-type:system:ext4

(bootloader) partition-size:system: 0xef000000

CID 11111111? clearly not factory released at this point.. great so now what?

So this is a US Model, with an International MID, a SuperCID, and boot shows Modified/Locked/S-ON.

Clearly at this point the seller either willingly knew they were selling modified phones (perhaps the listing saying "unlocked" was the key to that, but i'm not too worried about that assuming the answers to the following questions.

This is a US Model phone, perfect. While the packaging wasnt totally new, the phone looks un-used (unless there is a way I can tell if this has been factory refurbished? Is that possible?), so i'm ok with that. My concern is with the MID and CID. Looking at guides (1 ,2, and 3) it seems it's fairly easy I guess?

From any of the above information, does it seem like I should be concerned? Should there be any issues with just changing the CID/MID, and putting the stock stuff back on? Should everything be good at that point? Is there a reason I need to stay on this so that it works with ATT?

Specifically i'd think it would be this one? No worries about this part yet though. If I could have some reassurance about the previous question i'll start delving in to how that process works, and ask any questions in the HCT part of the forum.

Long ramble, sorry; Hopefully this all came out clear, and I wasn't too far off base.

Thanks in advanced.