yashsingh1/xdaforums huggingface dataset:
[Huawei MediaPad M5  Questions & Answers] jimppe3:
Huawei support just confirmed for me that an update for widevine level 1 IS coming in the near future! Don't have any information how they will do that.
[Huawei MediaPad M5  Questions & Answers] VincPrize:
Arf only 540p... I tried with 1080p sources and it is indeed not the same.... :(

I hope they can find a way to upgrade it...
[Huawei MediaPad M5  Questions & Answers] Balumbalumm:
Super excited waiting for this tablet to arrive. Knocking on wood and keeping my fingers crossed that they'll fix this soon. Specwise it looks like a great tablet
[Huawei MediaPad M5  Questions & Answers] Surethom:
It good that they are confirming they will update to 1 although Huawei UK said they cannot confirm what german or other huwaei decisions say? Whick country of huawei confirms this?

Pity they don't give no more details on how it will be updated or when. They are loosing sales not giving an estimate date or even month.
[Huawei MediaPad M5  Questions & Answers] gorman42:
Past cases don't give confidence that they will manage to do it without having the customer sending the device back to them.

In any case, I feel good having returned it. There's no way this decision should be supported by customers' money.
[Huawei MediaPad M5  Questions & Answers] DannyBiker:
I sent mine back to Amazon as well.

Even if it does get fixed somehow (and that's a big "If"), it will take months.

I went with a 2017 iPad.
[Huawei MediaPad M5  Questions & Answers] Surethom:
The Huawei M5 10 is the only big screen android landscape tablet to replace my Samsung tab s 10.5. So I do hope they upgrade the DRM.
[Huawei MediaPad M5  Questions & Answers] giovaorama:
They must update asap.

In Italy there is an offer until end of April: if you buy the M5 10 or 10pro,they send you the keyboard for free.

Inviato dal mio LG-V500 utilizzando Tapatalk
[Huawei MediaPad M5  Questions & Answers] GoTxO:
Great news

HuaweiMobileUK: https://twitter.com/HuaweiMobileUK/status/982169159508176897?s=09
[Huawei MediaPad M5  Questions & Answers] Surethom:
Drm

Sounds like good news But is it really? This does not sound like they will be upgrading the DRM to level 1 but just doing a deal with netflix, but what about other 3rs party apps that will still play in Sd not HD.

Does not sound good if this is true. Shame on you Huawei.

---------- Post added at 01:15 PM ---------- Previous post was at 12:40 PM ----------

Question with DRM level 3 can you still play YouTube in full HD via the YouTube app?

Does this just affect netflix & amazon video or other apps aswell? In UK & not sure whether to get yet?
[Huawei MediaPad M5  Questions & Answers] nick2bates:
My4 and SkyQ

Hiya

I have just received my new M5 and have found that SkyQ, Skygo and MY4 don't work.

Contacting Huawei I got very little interest. Saying its the app developers fault not theirs.

When I said that I was thinking of sending it back and keeping my Samsung Tab S. I got the reply from Kevin " If you just purchased it, yes, that is a solution"

Nice customer service NOT!

Please Huawei fix the issue. Its a good tablet with lots of potential.
[Huawei MediaPad M5  Questions & Answers] Steffe89:
If they update to widewine level 1 all apps that require it will work. The apps might have to be updated first though. Someone mentioned that they used a repacked version so that Netflix would run in full HD. I agree that it sounds like they made another deal though....

[MENTION=8330032]nick2bates[/MENTION]I cannot find those apps in playstore. What is not working? Is it video as well?
[Huawei MediaPad M5  Questions & Answers] nick2bates:
UK apps

Hiya [MENTION=4815835]Steffe89[/MENTION]

I am in the UK, the apps are for SKY TV and for Channel 4.
[Huawei MediaPad M5  Questions & Answers] mecdroid:
Anyone knows if the "mediapad m5 pro" has the widevine level 3?
[Huawei MediaPad M5  Questions & Answers] Surethom:
Yes only widevine level 3 so no HD on third party apps like netflixs or amazon video.
[Huawei MediaPad M5  Questions & Answers] rugalb:
This has to be a joke. How can they release such a device without the proper drm? I was about to buy the pro version. Thanks everyone for letting me know about this. It makes this tablet almost useless. Now I will have to start searching again for a replacement for my Nvidia Shield Tablet. Thank you kindly, Huawei. I will end up buying an iPad [emoji30]

Enviado desde mi SHIELD Tablet mediante Tapatalk
[Huawei MediaPad M5  Questions & Answers] Surethom:
Looks like bad news, tweet from Huawei UK see below, looks like Widevine is staying at level 3 as they are talking about partnership agreement which you would not need if the DRM was at Level 1. Very very disappointed & ashamed of huawei.

Hi!

Thank you for getting back to us.

At the moment, Huawei does not have a partnership agreement with Amazo. However, discussions between Huawei and Amazon are ongoing, and we hope to bring customers HD quality from the Amazon platform in the near future.

Have a wonderful day!
[Huawei MediaPad M5  Questions & Answers] Surethom:
Question does YouTube play in full HD via YouTube app? Or is that reliant on the DRM level 1?
[Huawei MediaPad M5  Questions & Answers] frenkio:
i can play Youtube at 1440p
[Huawei MediaPad M5  Questions & Answers] kev1807:
.On android-hilfe. de someone claims that netflix and prime work with M5 Pro 's newest firmware. Can so. verify?
[Huawei MediaPad M5  Questions & Answers] 5m4r7ph0n36uru:
Will do at Thursday mate. Just got the mail that it has been packed and will arrive on Thursday. Hope that's soon enough :).
[Huawei MediaPad M5  Questions & Answers] kev1807:
I already have mine, but I only have Amazon Prime, where I am unable to find a way to check the resolution ... any hints?
[Huawei MediaPad M5  Questions & Answers] giovaorama:
Can you please check with an app like drm info if the widewine level is still 3?

Inviato dal mio LG-V500 utilizzando Tapatalk
[Huawei MediaPad M5  Questions & Answers] kev1807:
yes it is!
[Huawei MediaPad M5  Questions & Answers] brokensocket:
Contacted support asking about Widevine L1 and this is the reply I received:

Hi [removed my name]

I am Jörgen and I will be answering your inquiry.

There will be an update in the nearest future, it will probably come in the end of April or start of May.

That update will make the Mediapad M5 support Widevine level 1.

So, we are working on it.

Huawei is committed to constantly improve your support experience, and we would greatly appreciate if you could take some time to complete the customer survey that should arrive to you within the coming days.

Your voice is important to us!

If there is anything else we can do for you, please do not hesitate to contact us again.

Mvh

Jørgen

Huawei Support
[Huawei MediaPad M5  Questions & Answers] Momo_Amaury:
That would be a great news if it is official... :confused:

Does it really mean that all mediapad M5 will get automatically an update of the software? so, I can buy it now... ;)

(or they need to replace /upgrade hardware and we need to wait for a "new" mediapad...?)
[Huawei MediaPad M5  Questions & Answers] Surethom:
Huwaei are fudging the issue by just doing deals with netflix maybe amazon but no mention of Google play for HD.

It's terrible there is no excuse for anyone to not have Level 1 DRM there is no licensing cost to huawei.
[Huawei MediaPad M5  Questions & Answers] brokensocket:
Sent another email to support asking about the update

Reading about the case with OnePlus, the users had to send their device back to the company.

I emailed Huawei support again and asked if this would be the case, and the reply was the following:

> Jörgen (Huawei Support)

>

> Apr 11, 16:20 CEST

> Hi [name removed]

>

> My name is Jörgen and I will be answering your inquiry.

>

> You shall not have to send in your Mediapad M5 to get the update.

> The update will come automatically to your Mediapad.

> It will ask if you want to run the update, then you press Yes/Ok, and it will update.

>

> The update will not come to all the units at the same time.

> It will be sent out in series.

>

> So if anyone you know has got the update and you haven't got it yet, then you just have to wait for it.

>

> Huawei is committed to constantly improve your support experience, and we would greatly appreciate if you could take some time to complete the customer survey that should arrive to you within the coming days.

>

> Your voice is important to us!

>

> If there is anything else we can do for you, please do not hesitate to contact us again.

>

> Mvh

> Jørgen

> Huawei Support

Seem a bit strange that the first mail said the update would come at the end of April beginning of May, and this one clearly make it sound like some people have already received it?

I am even more unsure now.

Might just wait a bit and see if this is resolved or not by the end of May.
[Huawei MediaPad M5  Questions & Answers] Surethom:
They still don't confirm this is an update to the DRM it may just be the netflix with HD?

I do hope it is the DRM. Update.

---------- Post added at 06:20 PM ---------- Previous post was at 06:19 PM ----------

They still do not specifically mention DRM update, this may just be the netflix HD update? Hope it is DRM update to. Level 1.
[Huawei MediaPad M5  Questions & Answers] lolmensch:
Read the previous page. This Jorgen guy confirmed it. At least he said so. Gotta be patient now and see what they will actually do
[Huawei MediaPad M5  Questions & Answers] bgarces:
It does look like good news, but I'm not buying this tablet until I see multiple confirmations, with screenshots from users, showing L1 on the DRM Info app.

They could very well patch something in conjunction with Netflix so that it can bypass the restriction for just that app.
[Huawei MediaPad M5  Questions & Answers] Groteski:
Same I'm just waiting for that so called update. This tablet is just what I need for a great price and then they managed to **** it up somehow

The guys who reviewed and didn't saw this are total losers and should be fired. Clearly not made for the job
[Huawei MediaPad M5  Questions & Answers] Bukem75:
It's not all about streaming for me. So long as I can install VLC and play my 1080 MP4s at their max resolution, I can wait a while for the DRM to get updated.
[Huawei MediaPad M5  Questions & Answers] stag74:
Which works very well :good:
[Huawei MediaPad M5  Questions & Answers] esbeone:
Hi guys,

Just boughy the M5 today and discovered the issue with widevine. My LG G2 phone supports L1, unbelievable.

I also have trouble playing videos with VLC. The interface doesnt show up when i tap yhe screen and if i want to exit vlc i get a black screen. Then i have to restart the tablet.

Do you have the issue with vlc too ?
[Huawei MediaPad M5  Questions & Answers] stag74:
Doesn't help, but VLC player is working fine on mine.
[Huawei MediaPad M5  Questions & Answers] criff:
Got that issue too. Will send back that craplett..
[Huawei MediaPad M5  Questions & Answers] kev1807:
For VLC-issue:

https://xdaforums.com/mediapad-m5/help/video-playback-t3772149

I have not used VLC so far, as I haven't had time to watch videos lately ... :D

I am halfway sure that netflix and amazon run FullHD, it's clear as hell ... but DRMInfo says Widevine L3 ...
[Huawei MediaPad M5  Questions & Answers] onlyoneme:
Widevine L1 may be not enough to play HD content in Netflix. For example Mate 9 Pro has Widevine L1 and does play SD only just like L3 device.
[Huawei MediaPad M5  Questions & Answers] ASW1:
On the website of one of the largest retailers in the Netherlands there is an interesting comment from customer service. Someone writing a review is complaining about the lack of HD in Netflix. Customer service responded to that on the 16th of April stating that Huawei will have a software update rolled out in the Netherlands starting from the 20th of April that should fix this issue. No mention of whether this will be a widevine fix or just some workaround for Netflix.
[Huawei MediaPad M5  Questions & Answers] kev1807:
https://www.computerbase.de/2018-04/huawei-media-pad-m5-test/2/

Translation:

I am kind of curoius, whether it will work!

Probably all of us will post screenshots ofa HD-Test tomorrow, arguing whether it actually is FullHD or not ... :D

best wishes!
[Huawei MediaPad M5  Questions & Answers] stag74:
Well, watched a YouTube video and thought, that looks very good, and it was streaming at 1080P.

So ran the Test Patterns on Netflix......

Its now running at 3840x2160 !!!

Watching a proper film, its simply stunning!

DRM is still L3 though?
[Huawei MediaPad M5  Questions & Answers] kev1807:
My Netflix App does still Not Show the Resolution?!?
[Huawei MediaPad M5  Questions & Answers] stag74:
Search for 'Test patterns' (like you would a film or series) and play it:good:
[Huawei MediaPad M5  Questions & Answers] kev1807:
yeah, sure. I could play all of them when I first got the tablet. But only cause the title contains the phrase 3840*2160 that does not mean that netflix is actually playing back that resolution!

(I could watch those videos even with a SD only Account, to further support my point!)
[Huawei MediaPad M5  Questions & Answers] giovaorama:
Please try the number 7.

The resolution showed on the top right actually changes among my devices.

My Nexus 5x and old LG tablet both show 720x480, while the Chromecast starts with aclow resolution and then increase to full hd.

Please note tha the nexus has level 1, while the tablet has level 3.

Inviato dal mio LG-V500 utilizzando Tapatalk
[Huawei MediaPad M5  Questions & Answers] stag74:
I can assure you it's now playing the full HD, absolutely no question about it.

Running test patterns before it was 540p, the quality now is remarkable.
[Huawei MediaPad M5  Questions & Answers] kev1807:
Somehow I heavily doubt that, since the tablets resolution is 2560x1600. :D

yupp. That one I can confirm :D

as mentioned before, quality was remarkable before, I think. Now it is remarkable better :D
[Huawei MediaPad M5  Questions & Answers] giovaorama:
So guys can you confirm a real quality improvement in Netflix and YouTube?

(the quality in Amazon Video for the moment it is not a real issue for me)

I have other 2 days before the offer with a bundled (free) keyboard expire!
[Huawei MediaPad M5  Questions & Answers] ASW1:
"now" as opposed to when?

Did you receive a system update, and if so why didn't you mention this before? You would be the very first to have received the update, so I very much doubt you did.

And if you didn't receive the update why would you think something would magically change overnight?
[Huawei MediaPad M5  Questions & Answers] onlyoneme:
OTA updates are definitely incoming, at least for M5 Pro they can be found in pro-teammt.ru fw database.
[Huawei MediaPad M5  Questions & Answers] Steffe89:
I checked the testpattern this morning for 10mins at it stayed on 480p or something. I should at least be able to do 1080p. No upgrade yet, region Nordics.
[Huawei MediaPad M5  Questions & Answers] kev1807:
Nice
[Huawei MediaPad M5  Questions & Answers] ASW1:
Downloading the patch now....

[IMG="update"]https://s17.postimg.cc/4a0nntpkv/Screenshot_20180420-192328.jpg[/IMG]

Installing update.....

Widevine L1 !!!

[IMG="w1"]https://s17.postimg.cc/5vfxfys6n/Screenshot_20180420-194554.jpg[/IMG]
[Huawei MediaPad M5  Questions & Answers] giovaorama:
Pro or "plain" version?

Inviato dal mio Nexus 5X utilizzando Tapatalk
[Huawei MediaPad M5  Questions & Answers] 5m4r7ph0n36uru:
Pro is rolling out as well by now.
[Huawei MediaPad M5  Questions & Answers] ASW1:
Plain. Location the Netherlands.
[Huawei MediaPad M5  Questions & Answers] giovaorama:
Thanks.

It's time to buy it.

Inviato dal mio Nexus 5X utilizzando Tapatalk
[Huawei MediaPad M5  Questions & Answers] I2asta:
I've got the 8.4 version in the Netherlands, sadly no update available.
[Huawei MediaPad M5  Questions & Answers] 5m4r7ph0n36uru:
just installed the OTA on my Pro version 229MB, DRM L1:
[Huawei MediaPad M5  Questions & Answers] momorious:
I plan to buy this tablet IF this new update really delivered Widevine L1 so Netflix and Amazon Prime run at FHD and Sky GO is working (which was all not the case before..). So can anybody 100% confirm that FHD in Netflix and Prime is now working and also that Sky GO is working (in Germany)???
[Huawei MediaPad M5  Questions & Answers] ASW1:
If you send me the login details of your Netflix hd subscription I can check for you.
[Huawei MediaPad M5  Questions & Answers] 5m4r7ph0n36uru:
Just look above. I posted DRMInfo output. After the OTA it has Widevine DRM L1 now.

And yes it plays videos in FHD now, at least on Netflix and Amazon Prime. For Sky Go I can't tell, as I don't use that one personally.
[Huawei MediaPad M5  Questions & Answers] onlyoneme:
Can you provide the first part of Netflix ESN, ending with HUAWECMR-W09 or similar?
[Huawei MediaPad M5  Questions & Answers] ASW1:
I don't know why you need it but here you go:
[Huawei MediaPad M5  Questions & Answers] onlyoneme:
You have PRV-T as a part of ESN. All my devices which are capable to play in SD resolution only have PRV-T-L3. I just wanted to verify if L3 has changed to something else after the update.
[Huawei MediaPad M5  Questions & Answers] esbeone:
For those who updated to the lastest version can you tell us if it fixes the UI bug in vlc ?

See this thread : https://xdaforums.com/mediapad-m5/help/exit-screen-video-vlc-t3770577
[Huawei MediaPad M5  Questions & Answers] fovea1986:
Hello, this update is also valid for the 8.4 version or only for the pro and 10 inches ???
[Huawei MediaPad M5  Questions & Answers] RubyRP62:
1st day adopter of this M5, waiting for this update .... Not available in France for now... [emoji20]

Envoyé de mon CMR-W09 en utilisant Tapatalk
[Huawei MediaPad M5  Questions & Answers] esbeone:
I am in France too. And have till next Friday to return the tablet to Boulanger.

What i was going to do, until messages poster yesterday about this update.
[Huawei MediaPad M5  Questions & Answers] RubyRP62:
Bought it in Boulanger too. Was kind of deceived when checked the DRM. But on reddit someone told that update will fix this, i waited... But now i think it's long! What are they f****** doing with french updates ^^?
[Huawei MediaPad M5  Questions & Answers] alexvgtb:
Well, not Widevine L1 on my 8.4 tablet after the OTA! :(
[Huawei MediaPad M5  Questions & Answers] RubyRP62:
it's like the Huawei P20 Pro firmware, Huawei is not launching the download for everybody at the same time even if we have the same base firmware.... A little bit stange but it's probably to avoid servers struggle.
[Huawei MediaPad M5  Questions & Answers] alexvgtb:
Oops... Sorry! Had to reboot it one more time. Now it works!

I can confirm a huge difference on Netflix.

On Google Play, I still cannot watch in HD.
[Huawei MediaPad M5  Questions & Answers] I2asta:
Update arrived for the 8.4. Widevine level 1 and Netflix streaming in full HD as seen on the screenshot. ESN changed as well in Netflix.

Screenshots are before and after update btw
[Huawei MediaPad M5  Questions & Answers] stag74:
Interesting that it's now L1 from L3 via OTA when it was reported that oneplus devices had to be returned for the update.

I must admit I can tell the difference now after the update in the video quality, but I didn't find it bad to be honest before!

So, all those that returned their craplets, which I found a bit harsh to be honest, will you be buying them back now?!!
[Huawei MediaPad M5  Questions & Answers] esbeone:
Dont be too hard on them. Has the update been released a week later i would have returned mine also.

400 euros for a L3 DRM device is kind of a bad joke.

I hope the update also fixes the vlc bug.
[Huawei MediaPad M5  Questions & Answers] cere_brus:
Great News

The widevine L1 update is great news.

I also want to buy a mediapad m5 8. But unfortunately I am not fully convinced yet.

Have you heard about the wifi issue while bluetooth is on?

https://xdaforums.com/mediapad-m5/help/wifi-speed-slow-bluetooth-t3767604

Do you experience the same issue?

This would also be a show stopper for me.

I am using my tablet with my bluetooth headphones to watch netflix.
[Huawei MediaPad M5  Questions & Answers] kev1807:
Amazon Stil is not working with FullHD I think - the Quality Option vary from my Samsung Galaxy S8 to the Mediapad
[Huawei MediaPad M5  Questions & Answers] RubyRP62:
Prime vidéo is more bandwidth dependant than Netflix. Do you have a good internet connection?

Envoyé de mon CMR-W09 en utilisant Tapatalk
[Huawei MediaPad M5  Questions & Answers] kev1807:
On my Samsung device I can choose quality that uses up to 1. 4 GB traffic/hour, on the tablet it's 0. 46GB/hour at best...

It's in the settings of the prime app (haven't checked with mobile page, yet )
[Huawei MediaPad M5  Questions & Answers] RubyRP62:
The same on my M5 and P20 pro. 0.46GB/hour

Envoyé de mon CMR-W09 en utilisant Tapatalk
[Huawei MediaPad M5  Questions & Answers] spuli:
ia m stuck on the .101 Version. No Updates until now for me!
[Huawei MediaPad M5  Questions & Answers] RubyRP62:
The same here Spuli. Stuck too. Don't know what Huawei is doing with this update. [emoji58]

Envoyé de mon CMR-W09 en utilisant Tapatalk
[Huawei MediaPad M5  Questions & Answers] lolmensch:
it is called staged rollout to see whether this update causes any problems
[Huawei MediaPad M5  Questions & Answers] onlyoneme:
It's possible to speed up the process using the Firmware Finder tool, but no one has found the path for plain M5 firmware yet.
[Huawei MediaPad M5  Questions & Answers] esbeone:
Update available in France ;)

The tablet is DRM L1 Widevine now and the broken UI is fixed for mozilla and vlc.
[Huawei MediaPad M5  Questions & Answers] onlyoneme:
In Poland too. And Google Play Movies UI is fixed as well.
[Huawei MediaPad M5  Questions & Answers] onlyoneme:
OTA updates can be now found in Firmware Finder database for CMR-W09, CMR-W19, CMR-AL09 and CMR-AL19.
[Huawei MediaPad M5  Questions & Answers] Zyco:
Same issue here. Update has run smooth, Widevine is level 1 now. Still the best quality/data rate on Amazon prime video is 0.46GB/hour. On my S7 Edge it's 1.82GB/hour. Any solution?

Gesendet von meinem SM-G935F mit Tapatalk
[Huawei MediaPad M5  Questions & Answers] esbeone:
Maybe try to reinstall the app. As when hou installed it the tablet was L3 DRM.

Just a thought, maybe you tried it it already.
[Huawei MediaPad M5  Questions & Answers] kev1807:
Thanks, but I had already checked that. And no change! :-/

And the difference btwn the Galaxy S8 and the Mediapad M5 is that high, I think there MUST be a difference ...
[Huawei MediaPad M5  Questions & Answers] Tensor7:
I can confirm Vlc has been fixed with the update.
[Huawei MediaPad M5  Questions & Answers] onlyoneme:
Maybe there is also some kind of whitelist on Amazon side for devices allowed to play in HD.
[Huawei MediaPad M5  Questions & Answers] kev1807:
I was thinking of the big OTA I haven't installed yet. (8.1.0.48, 3.6ish GB), since I am afraid to loose possibility to root :D
[Huawei MediaPad M5  Questions & Answers] onlyoneme:
Not yet approved, maybe early version of Android 8.1.
[Huawei MediaPad M5  Questions & Answers] Steffe89:
Running CMR-AL09.. Widewine is level 1, but Netflix is still reporting prv-t-l3...

Rebooted twice, and clear data and reinstalled app... I still don't see HD in test pattern 7. Is it working for some med the AL-09?

[MENTION=3515190]kev1807[/MENTION] where did you get hold of the 8.1?
[Huawei MediaPad M5  Questions & Answers] kev1807:
I just used Firmware Finder and there it was :D

Running Episode 7 I do not get it either, but with all versions checked that run with less than 60 fps I get 1920*1080 ...

(So episode 6 for example of the test patterns season 1)
[Huawei MediaPad M5  Questions & Answers] Steffe89:
Aha you're right... Also full Ota available for people who want to change rom. Both 8.0 and 8.1.

Edit not approved for my emei so far.
[Huawei MediaPad M5  Questions & Answers] kev1807:
Yupp. hopefully someone will give GSI a try ...

I am currently hoping for a Samsung Write on PDF Port for every device (I can install it, but not use it ...), since this really is the best pdf annotator for android .... :D

sorry for OT :D