[Sprint LG G5 Questions & Answers] mblakesmith:
Sprint : We received your information and will connect you with a Chat Specialist soon

Jennalyn C. : Thanks for contacting Sprint. I am happy to help you today.

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Jennalyn C. : Hi there!

You : Hey

Jennalyn C. : Before we begin, I'll need information from you that allows me to access your account. Please provide me with your:

Name

Wireless phone number

PIN (6-10 digit)

You : Michael Smith, but I am not currently on Sprint's network. I am using one of Sprint's MVNO's, called Freedompop.

Jennalyn C. : Oh, I see. thank you for chatting with us today

Jennalyn C. : I'll check how we can update your device

You : Thank you

Jennalyn C. : you are very much welcome

Jennalyn C. : you mean software update, correct?

You : It is getting OTA updates. I just received the Feb 1st 2018 Android Security patch and kernel update.

You : Yes, ma'am

Jennalyn C. : I see. thank you for the information

You : It is still on Android 7.0

Jennalyn C. : One moment please. I'll check what we can do to update it

Jennalyn C. : did you see an update icon displayed in the status bar at the top of the screen?

You : I did when I got the Feb 1st Security Patch

You : Nothing is there now.

Jennalyn C. : Nothing to worry about. we can manually update it :)

Jennalyn C. : Kindly go to Settings > System updates please

Jennalyn C. : Make sure that the device is connected to wifi

You : Yes, ma'am

Jennalyn C. : wonderful

You : I am at LG System Udpates

You : It says, Your system is up to date. Last successful check for update at 12:27 PM.

Jennalyn C. : Did it not prompt you to update the software?

You : No ma'am

Jennalyn C. : Oh, perfect. that means your device is already updated

Jennalyn C. : Let's check what version it is

You : Android version 7.0

You : Do you have any information about Android 8.0 for the LS992?

Jennalyn C. : Kindly go to Settings> General tab > About phone

Jennalyn C. : Sure! i can check that for you

You : Sofware version LS992ZVF

Jennalyn C. : thank you

Jennalyn C. : I'll check when will the Android 8.0 be released for LG G5

You : Thank you

Jennalyn C. : you are welcome

You : I contacted LG since it is an LG device. They said the device is capable and eligible to receive the update to Android 8.0. They suggested I contact Sprint and Google for further information.

Jennalyn C. : Thank you for letting me know about it

Jennalyn C. : I am now checking for more details

Jennalyn C. : It shows that the Android 8.0 will be released sometime in the 1st quarter of this year

Jennalyn C. : That is expected to be on April

You : That's great news. Does it specifically list the LS992 as a recipient of the update?

Jennalyn C. : You got it correctly. It says, Android 8.0 version or Oreo update for LG G5 LS992 will be released as expected on the 1st quarter of the year 2018

You : Ok, that's fantastic. Thank you for your time and assistance. That is all I was curious about.

Jennalyn C. : It is our pleasure to help you in every way we can.

Jennalyn C. : Is there anything else I can help you with today? I just want to make sure that everything is covered before I let you go.

You : No, thank you.

Jennalyn C. : That's great! It was nice chatting with you today.

You : You too!

Jennalyn C. : Thank you for chatting with us today! Have a great day ahead

Jennalyn C. : Bye for now. thank you for your time :)