yashsingh1/xdaforums huggingface dataset:
[Samsung Galaxy S9+ Questions & Answers] Flash701:
Tested the new update under the same conditions and the screen is displaying different shades of black a lot better. Scenes where there would be black blocks instead of dark shadows now look a lot cleaner.

Happy about this, it isn't perfect but it's definitely an improvement.
[Samsung Galaxy S9+ Questions & Answers] Toss3:
Impossible to tell unless you would set up a specific battery life test under the exact same conditions. Got 8h of SoT which is better than the 6,5h I used to get, but that still doesn't tell me or anyone else anything about battery life improvements unfortunately. Once they release the source code we'll actually see what changes were made. :good:
[Samsung Galaxy S9+ Questions & Answers] Ollieden:
To be honest no I didn't check it on another device but I'm glad it shows it on other devices also. All in all great update I'm wondering if Samsung didnt mention it on the update notes to try and hide the fact. I haven't got any other amoled panels but is this normal to have smears ? https://youtu.be/wg1tWXtH1zg .. copied from page 2 and it's really bad.
[Samsung Galaxy S9+ Questions & Answers] ssj100:
I was comparing the black banding issue with my Dell desktop monitor and my 2-year old S7 - both these devices didn't show the issue. I suppose the disappointing aspect was that the S7 looked better despite being over 2 years older. But Toss3 has specifically mentioned that, with the latest update, images/videos where the black banding issue was present on the S9+ now looks like the S7, which sounds satisfactory.
[Samsung Galaxy S9+ Questions & Answers] corallus:
Latest update also puts geekbench renderscript compute scores above note8, whereas before our exynos S9s were sitting just above LG G5.

It does feel faster since updating to be fair too.
[Samsung Galaxy S9+ Questions & Answers] Ollieden:
Just wondering does anyone know what film or clip that is where it shows the foot next to some eggs wanted to test that video clip out as that was awful in pictures compared to the s7.. I thought this forum would of been full of replies due to the fix.
[Samsung Galaxy S9+ Questions & Answers] Sabertooth:
Average I get 5 hours sot. Note 8 gave more (mine). Wish the colour blending is totally gone.
[Samsung Galaxy S9+ Questions & Answers] ssj100:
I think the most likely explanation for this is that most people who bother to post here don't have the update yet.
[Samsung Galaxy S9+ Questions & Answers] Craphead:
Just installed the update via OTA and the color banding is indeed gone as far as I can see after a few test videos, Deadpool 2 trailer and such. Also the scene from Hacksaw Ridge where he washes that guy's face that was posted a few pages back in the thread. So friggin awesome, I love this smartphone now! I'm glad I decided to wait and not return it. TBH I was very skeptical if Samsung would come up with a solution anytime soon, the happier I am now that they actually did.

From what I've read on another forum the update apparently also fixes the stuttering on 30 fps video recordings when moving the device horizontally. That's also great if true, different topic though...
[Samsung Galaxy S9+ Questions & Answers] Sabertooth:
Great,great news.
[Samsung Galaxy S9+ Questions & Answers] Ollieden:
Hi could you post the link for the deadpool trailer and the other forum please. I'm still trying to find out what film that is where the foot and eggs are all messed up on s9 as great video clip to test as it was really noticeable in that.
[Samsung Galaxy S9+ Questions & Answers] Craphead:
Deadpool: https://www.youtube.com/watch?v=zqAGm4_SjVc

Hacksaw Ridge: https://youtu.be/5pBEnaBYwFI (imho this is the best video to test the issue)

I know what screenshot you're talking about but unfortunately I don't know what movie it's taken from.

The other forum I was referring to is android-hilfe.de, it's a German-speaking forum though.
[Samsung Galaxy S9+ Questions & Answers] ingenious247:
I think it's hilarious no matter how many times I told people it was a software/calibration issue they swore it was hardware.
[Samsung Galaxy S9+ Questions & Answers] Craphead:
[MENTION=4297873]ingenious247[/MENTION] yep, I thought the same thing when I heard about the update :D
[Samsung Galaxy S9+ Questions & Answers] corallus:
I thing the video people are talking about is from the alien covenant trailer.

The boot and the spore eggs
[Samsung Galaxy S9+ Questions & Answers] Ikbenjelly:
I am still waiting for the update... glad to see someone confirming my hacksaw ridge clip suggestion now plays like it should...
[Samsung Galaxy S9+ Questions & Answers] Ollieden:
On the deadpool video I still see some banding up above his head and to the right of him which I don't see on the iPad ? Thats with brightness up half way in a dim lite room. Is that due to poor compressed video on YouTube ? Checked the video with the eggs and alot clearer now.
[Samsung Galaxy S9+ Questions & Answers] Craphead:
Just checked again in a completely dark room with different brightnesses between 0-50%, can't say that I see any banding...? Don't have a device to compare to right now though. Do you watch the trailer through web browser oder through YouTube app? Just askin because the videos via web browser are always low quality...
[Samsung Galaxy S9+ Questions & Answers] Ollieden:
I pushed the brightness up to 75-100% to check but noticed I had video enhancer on which makes the screen even brighter , when I turned that off and used 50% I couldn't see it either. Try turning on video enhancer on and up the brightness to 75%. I'm using the YouTube app and only have iPhone or iPad to check it against.
[Samsung Galaxy S9+ Questions & Answers] tlekmetta:
Why i dont get any new firmware ?

My model is sm g965f/ds
[Samsung Galaxy S9+ Questions & Answers] Galaxo60:
Is releasing slowly:

http://live.samsung-updates.com/index.php?device=SM-G965F

;)
[Samsung Galaxy S9+ Questions & Answers] tlekmetta:
I can not upgrade.

Why i dont get any new firmware ?

My model is sm g965f/ds
[Samsung Galaxy S9+ Questions & Answers] ConnyHedgehog:
Downloaded the update this morning and I can confirm the screen look much better with almost no color banding! I personally didn't think they would ever fix it, but this update solved approx 80-90% of the problem! :)
[Samsung Galaxy S9+ Questions & Answers] Craphead:
You're right, when pushing brightness to such heights then there is some slight banding visible in the deadpool trailer. However at least for me this scenario is pretty irrelevant as I would never turn up the brightness to such levels in a dark environment. Who knows, maybe they will improve the display even further but for now I am extremely happy with what they've done so far. The update got released just right, this way I can watch yesterday's episode of The Expanse without Screen Balancer, yay! The black of space is finally really black again :D

Btw am I the only one who thinks it's somewhat remarkable that they did not mention the fix with even a single word in the update's changelog? Maybe it's because Samsung doesn't wanna publicly admit that there even WAS a problem to begin with....?
[Samsung Galaxy S9+ Questions & Answers] lucianus_luciferus:
How do I find out the region of my phone?
[Samsung Galaxy S9+ Questions & Answers] Craphead:
[MENTION=4595139]lucianus_luciferus[/MENTION] assuming you bought your device in UK then your region code is XEU.
[Samsung Galaxy S9+ Questions & Answers] Ollieden:
I said the same a few posts back that it's funny how they haven't mentioned it in the change log. Must of wanted to keep it low key. There was a few other people on this forum who had some great experience in screens etc be great if they posted something.
[Samsung Galaxy S9+ Questions & Answers] ssj100:
Well there was one fellow that was quite vocal in returning his phone due to this issue. I wonder if he's around - might be worth giving it another shot!
[Samsung Galaxy S9+ Questions & Answers] Ollieden:
Yeah remember plus the one who had a lot of knowledge regarding screens as it happens to his PC and he is a tech. I'm really happy now , even the image with the foot and eggs is the way it should be it's not a blurring blob you would be pretty gutted if you had sold the phone and got another brand due to not holding out and thinking Samsung wouldn't fix it.
[Samsung Galaxy S9+ Questions & Answers] Craphead:
Indeed, but I guess like hell will those who did step up and say so now that the update is out :D
[Samsung Galaxy S9+ Questions & Answers] s0nixx:
Still waiting for update..
[Samsung Galaxy S9+ Questions & Answers] Craphead:
Try connecting your device to Smart Switch on a computer and see if it offers you an update. Usually the updates are available earlier through Smart Switch than via OTA.
[Samsung Galaxy S9+ Questions & Answers] Cristi10:
I did that. I saw on sammobile that my region, Romania has the update but no ota when I check the phone. So i used smart switch and it showed me i have the update.
[Samsung Galaxy S9+ Questions & Answers] s0nixx:
This worked!! Thanks!

I can now also confirm that the new update basically completely fixed the black crush and color banding!!! Videos look sooo much better now and infinity wallpapers are also completely fixed no more weird artifacts!!

This is AWESOME!! Its fishy that samsung didnt mention one of the worst problems in the patch notes tho :D
[Samsung Galaxy S9+ Questions & Answers] ssj100:
Thanks for the feedback. Well, the fact that Samsung seems to have fixed one of the worst problems without mentioning it in the patch notes also gives hope to those apparently suffering from poor battery life/SOT and performance/heat issues.
[Samsung Galaxy S9+ Questions & Answers] Sabertooth:
Old logic of Sammy . Stays silent for a widespread problem/dismisees of having any issue and then try fixing in silence.
[Samsung Galaxy S9+ Questions & Answers] Ollieden:
If I go into search for apps with infinity wallpaper and search for something I haven't got with brightness up to 100% in dim lit room I can still see banding I only upped the brightness to check as could see it faintly at 60% , the main home screen is clear can someone else check this please. Im wondering if my phone suffers banding worse as heard some do as for black crush and weird green pixels that's all gonna and looks wicked again.
[Samsung Galaxy S9+ Questions & Answers] Chirag22ster:
Have you disabled the screen balance app and the colour settings?
[Samsung Galaxy S9+ Questions & Answers] Ollieden:
yeah everything else is turned off. I was in very dark room and turned it up to 100% to test it.
[Samsung Galaxy S9+ Questions & Answers] s0nixx:
Yeah with very high brightness I can also see some banding. Its so minimal that its not really worth complaining about tbh. The main thing is that black crush is gone. I made a good choice keeping the phone it seems :D
[Samsung Galaxy S9+ Questions & Answers] crossdeath:
Did this really bother you all so much that you wanted to return your devices? Tbh i haven't even noticed this at all..
[Samsung Galaxy S9+ Questions & Answers] Craphead:
Well it depends a lot on how or when you use your phone. If you often watch videos in a dimly lit or dark room it is impossible to not notice it, at least during scenes with lots of black and grey colours. In that case it really is a deal-breaker. During the day it isnt very noticeable, at least if you don't know what to look for.
[Samsung Galaxy S9+ Questions & Answers] Xda-nuf:
For me the problem is solved with the latest update (G965FXXU1BRE5)
[Samsung Galaxy S9+ Questions & Answers] s0nixx:
I returned 2 already because of bad oleophobic coating and wanted to return third also but with a case it almost covers that spot so.... Still Samsung is "investigating" my issue and told me they will get in touch as soon as possible.
[Samsung Galaxy S9+ Questions & Answers] tekzonept:
Banding is much better with the update, can't say the same about black crush.
[Samsung Galaxy S9+ Questions & Answers] s0nixx:
Dont know. For me the black crush I would say is completely gone. Right now we can say that its the best display for a phone. Im really happy.
[Samsung Galaxy S9+ Questions & Answers] Chris_c81:
XEU if you bought from a reseller, like Carphone Warehouse.

BTU if you bought directly from Samsung.

Various if you bought through your network i.e. EE is EVR
[Samsung Galaxy S9+ Questions & Answers] MelquiXDA:
No update for Snapdragon until now...
[Samsung Galaxy S9+ Questions & Answers] ssj100:
I finally found your thread on this issue (after reading and forgetting where it came from) - I can also confirm the same issue (and the YouTube video you linked was actually from the S9 forum hehe). Interestingly, despite reading your thread >4 weeks ago, I only noticed this about a week ago (and I've had the phone for >2 months). I'm not sure whether for some devices, it requires a bit of time and "wear and dirtiness" for it to show up.
[Samsung Galaxy S9+ Questions & Answers] s0nixx:
so you have a black spot in the same location? Can you make a pic? :D
[Samsung Galaxy S9+ Questions & Answers] ssj100:
Yes, almost identical to yours and exactly the same experience. No point having a pic, as it's the same hehe.
[Samsung Galaxy S9+ Questions & Answers] MelquiXDA:
Same here in Brazil. Without oleophobic coating in a small point of the top of the display, near the border, almost imperceptible.
[Samsung Galaxy S9+ Questions & Answers] s0nixx:
Well then its also a widespread issue..

I opened 4 new phones in a store and every single one of them had it.
[Samsung Galaxy S9+ Questions & Answers] ssj100:
Yes, I think most people have it, but it's not actually very obvious to see. With a case on (especially those with some "drop protection"), it's even harder to see and it may not even show up as you may not be "dirtying" that area enough. Also, you have to be in good lighting conditions, and even then, it's often impossible to see due to reflections etc.

I think I only started noticing it because I recently switched to a very slim case with pretty much no "drop protection" (one of those hard shell cases which have very little "lip").
[Samsung Galaxy S9+ Questions & Answers] shaggyskunk:
Canadian S9/S9+ is scheduled to receive two updates (according to Samsung Canada) The first is May 29th & the second June 4th - Both are billed as Maintenance & Security Patch Updates....
[Samsung Galaxy S9+ Questions & Answers] Sabertooth:
Mine shows like this.(50% brightness and at stock blue theme).
[Samsung Galaxy S9+ Questions & Answers] Jelyn:
hai i juat purchased my s9+ 2days ago here in one of the Samsung Store in the Philippines. I noticed that i have the same issue about Black Crush. I updated my software and its updated with the firmware that ends ARCC/ARDD but still the Black Crush is still visible. Upon reading forums samsung released a new firmware that ends with BRE5, i tried checking my phone for updates and even smartswitch but it says that my firmware is up to date. Please help me update my firmware to BRE5 my s9+ model is SM-G965F/DS idk why i havent received any software update :(
[Samsung Galaxy S9+ Questions & Answers] crossdeath:
If it's not listed on sammobile, all you can do is wait, either for the firmware to appear on sammobile or for your carrier to release the ota update
[Samsung Galaxy S9+ Questions & Answers] Jelyn:
Not listed? What do u mean by that? If my phone is not listed? How will i know? Sorry im just new to android. This issue sucks really. Regretting buying s9+. I went to Service Center for replacement and they told me its normal cos they compare it to a newly opened s9+.
[Samsung Galaxy S9+ Questions & Answers] 10feethigher:
Just wait 1-2 weeks
[Samsung Galaxy S9+ Questions & Answers] Jelyn:
Oh okay Sir. Hopefully they will release it asap cos whenever i saw my screen and watching videos are totally heart breaking. :(
[Samsung Galaxy S9+ Questions & Answers] crossdeath:
I mean if the firmware is not listed, not the phone. You just need to wait a few days and the update will show up. No need for returning the phone.
[Samsung Galaxy S9+ Questions & Answers] Chris_c81:
If you're not receiving it over the air yet, try plugging your phone in to a PC and downloading the Samsung Smart Switch application for Windows. I wasn't receiving the update over the air but soon as I plugged in and opened Smart Switch it told me an update was available.

This update has improved the issue substantially. Videos are now so much better to watch in a dark environment.
[Samsung Galaxy S9+ Questions & Answers] Jelyn:
I checked smart switch too sir. No software update :( maybe ill waut. Thanks so much
[Samsung Galaxy S9+ Questions & Answers] shaggyskunk:
If you go to sammobile.com and search for your model number - Click on the link for your model & it will display the latest available Firmware for your device.

Note that if you decide to download the Stock Samsung Firmware from sammobile.com it's going to be ~ 3.5 - 4+ Gigs and you have to Flash it with Odin 3.13.1 (minimum version) - You should be comfortable & know what you are doing (it's actually quite straightforward) If you Flash the Stock Samsung Firmware with Odin.

I've got ZERO regrets with Samsung S9+ They recognised the issues and have worked to correct them ?
[Samsung Galaxy S9+ Questions & Answers] Jelyn:
Thank you for the info sir. Tbh when i saw all the color blending problems esp. whenever i play videos it breaks my heart. Im not fakiliar with android and this flashing on odin im scared i might do it wrong.. :( i really want to fix this Black Crush..

---------- Post added at 05:46 PM ---------- Previous post was at 05:37 PM ----------

G965FXXS1ARD1 - SM-G965F XTC Philippines (Open Line)

This is the latest firmware for my country and phone model :(
[Samsung Galaxy S9+ Questions & Answers] shaggyskunk:
Well the easiest thing to do is just wait for your Carrier to push the Maintenance OTA - MUCH smaller download & it's directly to your phone - Many Carriers post their Update Schedule online - You might want to check with them ??
[Samsung Galaxy S9+ Questions & Answers] tlekmetta:
I' m still waiting for update. Nothing new in Smart Switch.
[Samsung Galaxy S9+ Questions & Answers] lucianus_luciferus:
I bought the phone from Samsung on preorder
[Samsung Galaxy S9+ Questions & Answers] Chris_c81:
Most likely BTU
[Samsung Galaxy S9+ Questions & Answers] BBEN66:
Nope. Still no issues. But not having the time to read here and there.
[Samsung Galaxy S9+ Questions & Answers] Techboy217:
Same issue here still no update till now my s9 plus suffer form this color banding well I didn't give the device back coz ok was sure it's a software issue well still waiting in the meanwhile I need to avoid watching videos in low light coz it's frustrating currently but my location it's in UAE if anyone received any update ok lease keep me posted
[Samsung Galaxy S9+ Questions & Answers] JohnMorts:
Same here, I've purchased my S9+ at Samsung Store @ Robinson's Butuan last April 20 and reported the display issues(color banding and black crush). I received a call from samsung rep and it seemed they received multiple complaints with same issue, Kaya mag antay antay lang muna for software update..their engrs are currently working on a software to fix the issue...hindi pa available sa sammobile.com ang updates..
[Samsung Galaxy S9+ Questions & Answers] JohnMorts:
Most of the sales rep at samsung store are not aware of the problem even when you mentioned "color banding o balck crush" to them. Some of them didnt know that problem existed in the first place. I got the same experience when i brought back my device to the store and compared it to the ones displayed sample unit, they said its fine. But through a call from samsung rep, i was able to confirm that they acknowledge the issue from multiple accounts. I guess most if not all S9+ unlock variant have this display problem not to mention that i have terrible superslowmo video quality(noticeably dark compared to auto mode and yes compared to the ones with their display units on superslowmo)

When you purchase an unlock version/openline here in the philippines, look for Region code XTC at the live samsung software updates. I tried SmartSwitch and No Software Update found. Been checking sammobile.com for updates from time to time.
[Samsung Galaxy S9+ Questions & Answers] Jelyn:
Thank you sir. But how to check my carrier online?
[Samsung Galaxy S9+ Questions & Answers] shaggyskunk:
Google Search your Carrier - It would likely be something like:

(Carrier Name) OTA Update Schedule
[Samsung Galaxy S9+ Questions & Answers] Jelyn:
Too frustraying tong Black Crush.. yun nga sir no choice hut to wait. Im really hoping na by next update itbwill be okay. Even my wallpaper seems to have prob with color blending.

As per superslow mo i read in some groups that u need a better lightning if not it will be dark and blurry

I went to samsung aervice center to replace my unit but they said my fone is ok and this is normal. Lol.
[Samsung Galaxy S9+ Questions & Answers] JohnMorts:
Nakaka frustrate nga.Lalo na kung videos mo ay dark scenes...Sa ngayon i try not to watch it on my device..i have my samsung galaxy s6 and its a lot better in terms of video quality...Im a bit unsatisfied by it but im tryin to get over it na haha..im happy with other features though.
[Samsung Galaxy S9+ Questions & Answers] Jelyn:
Same sir. I prefer watching videos on my s6. Hopefully talaga maayos na.
[Samsung Galaxy S9+ Questions & Answers] Galaxo60:
I just want to confirm that the issue is solved with the latest update, that is BRE3 for me.

Kudos to Samsung!

:D
[Samsung Galaxy S9+ Questions & Answers] olito70:
Problem not solved for me: samsung galaxy s9. very disappointing after BRE3-update...
[Samsung Galaxy S9+ Questions & Answers] BlackBird_666:
I've got the ARE6 update with the May security patch here in Kuwait. NO changes to the screen black problems.

Confuses me to see that most are getting the BRE5 update!!!
[Samsung Galaxy S9+ Questions & Answers] MelquiXDA:
Is your S9 Snapdragon or Exynos?
[Samsung Galaxy S9+ Questions & Answers] DemonSoul:
So, did the update fix it?
[Samsung Galaxy S9+ Questions & Answers] BlackBird_666:
Exynos !!!
[Samsung Galaxy S9+ Questions & Answers] MelquiXDA:
ARE6 (1 May security) in Brazil (Snapdragon) No fix for black crush here!!!!!!!!!! Same horrible image!!!!!!
[Samsung Galaxy S9+ Questions & Answers] Galaxo60:
Because that's the update from last month.

The one with the fix is the one with "BRE" at the end.

:)
[Samsung Galaxy S9+ Questions & Answers] DemonSoul:
is it really fixed? pictures or its just saying
[Samsung Galaxy S9+ Questions & Answers] Craphead:
It is 90% fixed, if you don't believe it well then so be it, I don't care. Download the update and see for yourself.
[Samsung Galaxy S9+ Questions & Answers] Ollieden:
It's fixed I have tested out video clips and the best one with the foot and the eggs is clear again.
[Samsung Galaxy S9+ Questions & Answers] Galaxo60:
I can confirm is fixed as well with BRE update.

It improved the screen so much at bedtime for me.

:D
[Samsung Galaxy S9+ Questions & Answers] rodrigoduarteh:
I have an S9 Plus, model SM-G9650 and received the update 2ARE6 and did not fix the problem, only updating XXU1BRE5 is correcting the black crush problem.
[Samsung Galaxy S9+ Questions & Answers] Craphead:
This is an english-speaking forum!!!
[Samsung Galaxy S9+ Questions & Answers] MelquiXDA:
English please. Yes only S9 with Exynos processor has this issue fixed. We have to wait...
[Samsung Galaxy S9+ Questions & Answers] Kostasl88:
That's me but I haven't received the update yet.
[Samsung Galaxy S9+ Questions & Answers] bassgenerator:
Today update via smart switch. BRE5. CSC: ORX/ORX/ORX/ORX SLOVAKIA. Black crushing is gone. Long live Samsung:good:

http://piunikaweb.com/2018/05/29/sa...9-black-crush-issues-with-latest-bre5-update/
[Samsung Galaxy S9+ Questions & Answers] Ollieden:
Hopefully won't be to long till you receive the update and can check it.
[Samsung Galaxy S9+ Questions & Answers] FWLoyal:
I got the phone on release day and I've followed this thread for the last couple of months.

After receiving the BRE5 update yesterday morning, I can confirm the black crush has now completely disappeared for me.