yashsingh1/xdaforums huggingface dataset:
[Samsung Galaxy S9+ Questions & Answers] soullesstrance:
eu.community.samsung.com/t5/Galaxy-S9-S9/Problem-z-S9/m-p/487628#M498

KrzysiekK (Samsung Mod):

"I confirm that the problem is known. Diagnostics and preparation of patches are currently underway."

"The date the patch will be released is not yet known. If I have any new information I will let you know."
[Samsung Galaxy S9+ Questions & Answers] soullesstrance:
PS.

The second part:

https://youtu.be/aX3_zLLfjP0
[Samsung Galaxy S9+ Questions & Answers] bloodomen2:
i have a exynos s9+ and some times in the middle of the call i stop hearing the other side

also battery life is bad something is draining it

today i got to 50% in 4 hours with 2hr SOT

note 8 had much better battery life
[Samsung Galaxy S9+ Questions & Answers] Vogal:
Today, i had to make 10 calls to the same person. How in the world this happened on a new flagship from a top player? Incredible.

Exynos, S9+.
[Samsung Galaxy S9+ Questions & Answers] searley:
More disgusting is that its a month since launch and still not fixed
[Samsung Galaxy S9+ Questions & Answers] Vogal:
Delete, sorry (wrong thread).
[Samsung Galaxy S9+ Questions & Answers] bkeaver:
isn't this the same as you posted previously? Do you have a 965F? is the the correct model for your region? just curious questions is all
[Samsung Galaxy S9+ Questions & Answers] Vogal:
Yes, correct model for my country.

Wrong thread, my bad.
[Samsung Galaxy S9+ Questions & Answers] djleecharles:
There's a big discussion in Samsung Members area about this

Hi everyone

First time poster I found these forums through a link on the thread at Samsung Community

Yes it seems people from countries all over the world are having this problem

I've had 3 handsets so far 1 replacement hybrid then I did another contract for a single SIM and cancelled the hybrid as tech support thought it may be the hybrid

All have had the same problem I call people and then they are going "Lee are you there?" I can hear them but they can't hear me this can last 10 seconds or well over a minute

I've made a video it's a little musical rant about it and I've asked people to like it if they have the same problem so if you are experiencing the same difficulties please watch and like it (ignore the singing I sing like a strangled frog! LOL)

If you've made a video about it too maybe we can link them together to get the message out

As it's my first post I cannot post a link so if you'd like to register a like on it if you have the problem simply search YouTube for Samsung S9/+ call drop out problem

Regards

Lee
[Samsung Galaxy S9+ Questions & Answers] djleecharles:
Same problem in the UK

Double post
[Samsung Galaxy S9+ Questions & Answers] miki89:
I try something new now.. because my model is sm-g965fd (d stands for dual) and i am facing this problem.. i change sim card from slot 1 to slot 2.. for now i dont have problem.. i will try for couple more days and i ll come back with some new infos :)
[Samsung Galaxy S9+ Questions & Answers] dinysam:
Latest update on the Israeli Lawsuit: http://piunikaweb.com/2018/04/23/br...d-against-samsung-over-galaxy-s9-call-issues/
[Samsung Galaxy S9+ Questions & Answers] miki89:
There is two more, both from Serbia.. Serbia - MTS and Serbia - Telenor :)
[Samsung Galaxy S9+ Questions & Answers] ajaredic:
Another one from Montenegro, T-Mobile. Actually, the calls don't drop but I am unreachable many times (I get SMS that some number tried to call me and failed). Is this software or hardware issue? S9+ duos, European model.
[Samsung Galaxy S9+ Questions & Answers] El Maestro:
Here in Saudi Arabia with Saudi telecom company (stc) same issue. My phone is GS9+ Exynos and i have silence issue during calls.

Sim card is new and was using my S7 edge before my new phone with no issue at all. This is really unacceptable with phone that is around $1000.
[Samsung Galaxy S9+ Questions & Answers] Sohip:
S9 960F/DS purchased from Ebay. I have the same issue on U.S T-mobile. Call goes into complete silence mid conversation for a few seconds then comes back. Can happen multiple times in the same conversation, so frustrating!
[Samsung Galaxy S9+ Questions & Answers] VICosPhi:
This is what happens when Samsung becomes the "police" and tries to enforce a policy to block 3rd party recording apps and thus also completely breaking basic phone functionality like voice calls!!
[Samsung Galaxy S9+ Questions & Answers] NotSoSuper:
[MENTION=7530762]dinysam[/MENTION]

You can add another provider to your list for Ireland. Mobile provider Eir. S9+, the phone goes silent for up to 20 seconds randomly during calls.

Also, there is no mobile network "EE" in Ireland. That is a UK operator.
[Samsung Galaxy S9+ Questions & Answers] zool84:
Same problem here, Tunisie Telecom (Tunisia) S9+ DS Exynos

Just received an update today didn't change anything.
[Samsung Galaxy S9+ Questions & Answers] Dark.Soul085:
Please add Saudi Arabia (Mobily) Network

S9+ Dual 128G, Exynos.
[Samsung Galaxy S9+ Questions & Answers] omegastarr:
You can add Bulgaria (Telenor) to the call dropping column. Experienced it today, after update...
[Samsung Galaxy S9+ Questions & Answers] luxor69:
Experencied today here in Italy with Vodafone. Reported call drops too in past week. I will investigate more and report but SEEMS that the issues doesn't occours during calls with my brothers on same VF network
[Samsung Galaxy S9+ Questions & Answers] dinysam:
I wonder what's different....

Do you all live in the same town in Italy?

Do you talk for over 10 minutes to your brothers?

Is it only okay Vodafone to Vodafone?

Have you tested any other SIM Providers?
[Samsung Galaxy S9+ Questions & Answers] xtrustkillx:
Slovakia orange call drops, silence.

Little bit better with latest update.
[Samsung Galaxy S9+ Questions & Answers] luxor69:
Yes, we live in the same town.

No... I will try a more long conversation but I remember that a recent conversation (Vodafone network + Galaxy S8 other side) was flawlessy for over 13 minutes....

For now I only used Vodafone SIM

A recent call (other network unknown - different city) has dropped.

I will report for sure more experiences.
[Samsung Galaxy S9+ Questions & Answers] omegastarr:
For me it was in the same town and it happened twice (two different numbers) today (first person was on the same network and the other person was on a different network), I am so pissed... It actually happens when they call me, never experienced it when I call someone. Also, I spoke to a person in another town (I called him) several days in a row and it was good.
[Samsung Galaxy S9+ Questions & Answers] liviucatrina:
Romania also S9+ duos vodafone/digi call drops, silence. Small improvement when Dolby Atmos is off and (settings/connections/mobile networks/) 4G call is off.
[Samsung Galaxy S9+ Questions & Answers] bicubic:
In russian forum people told that need to flash modem only from ILO firmware and it helps:

http://4pda.ru/forum/index.php?showtopic=827822&st=6840

modem only:

http://4pda.ru/forum/index.php?showtopic=892611&st=280#entry72577734
[Samsung Galaxy S9+ Questions & Answers] jazzespresso:
I can easily say that all these related to Exynos version of S9/S9+ (several sites also confirmed no issue with Snapdragon version, at least the one in USA). Knowing/Reported Exynos version has some other issues, you may add this one to the list!
[Samsung Galaxy S9+ Questions & Answers] dinysam:
Summary of countries and providers with issue as posted on forums

As at 27th April 2018 - Added Croatia (VIP), Portugal (Vodafone), Romania(Vodafone; Digi), Slovakia (Orange) to the list.

Post: Summary of countries and providers with issue as posted on forums: https://xdaforums.com/galaxy-s9-plu...ed-calls-galaxy-s9-plus-t3763887/post76342308

Has anyone else found that an alternate Service Provider's SIM works fine for their area like I have?

After 2 x replacement S9's, I tested then changed to a TELSTRA SIM in Perth, Australia and this has FIXED my day to day "silence on calls" issue for this area.

I can replicate the issue immediately by changing back to the previous provider's SIM (also on the TELSTRA 4G network but a capped and limited version - mobile virtual network operator (MVNO)). I would also bet that I could replicate the issue with my new TELSTRA SIM if I moved into an area in Australia that had a different Telstra network set-up. I believe its a compatibility issue between the S9 and the specific network capability and is dependent on the network equipment and software implemented in that specific area.

If anyone else finds an area where their phone works fine with a different provider's SIM then that would be interesting to know.
[Samsung Galaxy S9+ Questions & Answers] zeke125:
Same here on Globe Telecom, Philippines. Silence for a few seconds
[Samsung Galaxy S9+ Questions & Answers] dinysam:
Please let me know the model# of your phone in Philippines.
[Samsung Galaxy S9+ Questions & Answers] zeke125:
Sorry SM-G965F/DS
[Samsung Galaxy S9+ Questions & Answers] prodgHU:
+1 Hungary Vodafone

Same issue here.

Hungary Vodafone SM-960F DUOS, network independent phone.

Call drop issue and silence during the call for few seconds.

Latest update did not solved it.
[Samsung Galaxy S9+ Questions & Answers] perikach:
hello,

Country: Greece

SM-G965F DUOS

Exynos 9810

Network: Vodafone GR

Latest update did not solve the issue of silence
[Samsung Galaxy S9+ Questions & Answers] powerwolf:
Country: Croatia

SM-G965F DUOS

Exynos 9810

Network: Tomato

Same problem...
[Samsung Galaxy S9+ Questions & Answers] xenixas:
I facing problem like I speak and for 5-7 seconds I can't hear and can't hear me in other side. one or few calls a day is fine, but now every call, I swaped s7 edge to s9+, with s7 edge there was no such problems.

---------- Post added 28th April 2018 at 12:05 AM ---------- Previous post was 27th April 2018 at 11:59 PM ----------

Country: Lithuania (SEB)

SM-G965F DUOS

Exynos 9810

Network: Bite

silence in calls and sometimes missed calls...
[Samsung Galaxy S9+ Questions & Answers] fkofilee:
Count me in for the H3G in The UK and Voda too...

Tested with both SIMs and issue appears on both networks...

Also as well occasionally if you are lucky... The DTMF Tones dont transmit when this issue occurs with Silence.

Finally its 2 way Silence...

I was on an interview today and While on the phone - The Caller (Interviewer) Dropped out for 20 secs (Aprox)

And then about 30 secs after that - I dropped out for 20 secs (Aprox again)
[Samsung Galaxy S9+ Questions & Answers] sprintomatic:
USA, T-Mobile Silences, dropped calls. issue affecting 3/4 phones. All phones updated. Phones are T-mobile variant. Black S9
[Samsung Galaxy S9+ Questions & Answers] btblue:
I'm on the Exynos singe aim and I'm experiencing lots of dropped calls, poor reception with data. Its actually becoming a pain. Prior to this I had the Mate 9 and I experienced far superior connectivity, rarely any call drop outs and always fast data speeds.

This scenario reminds me of the Note 4 I once had to return bexause of call drop outs particularly when driving. I'm goof to persevere for no but if it continues I may consider ditching. Its not something I'd expect from such a device.
[Samsung Galaxy S9+ Questions & Answers] dinysam:
sprintomatic, please confirm your exact Model # for your T-Mobile phone in the USA. So far "silence during calls" issues have only been reported on Exynos chipset phones - USA people with Snapdragon chipset are more likely to complain about missed calls or dropped calls (not silences/mute audio both sides). Thanks
[Samsung Galaxy S9+ Questions & Answers] Huey85:
Not experiencing either dropped calls or silences during calls with Australian unbranded S9+ on Vodafone. Anyone else in the same boat?
[Samsung Galaxy S9+ Questions & Answers] dinysam:
Thanks Huey85. I am also in Aus and after 2 replacement S9 I am not either since I swapped from Aldimobile SIM to Telstra SIM :) 10 days of long clear calls in 4G and 3G zones .... bliss. Same phone, same Apps and can replicate the silences by swapping back to any Aldimobile SIM! The substandard/capped 4G network that Telstra rent to Aldimobile is incompatible with S9s.
[Samsung Galaxy S9+ Questions & Answers] powerwolf:
You can also add to the list:

Model S9, country Croatia, network T-mobile
[Samsung Galaxy S9+ Questions & Answers] dinysam:
As at 29th April 2018

- Added to the list of S9s with "Silences during calls": Iran (MCI Telecom)

- Added to list of NO ISSUES with calls: Morocco (Orange)

Please post your country and service provider so I can update the appropriate list if you are (or are not) having the same problem with your new S9.*

UPDATED LIST IS HERE: https://xdaforums.com/galaxy-s9-plu...ed-calls-galaxy-s9-plus-t3763887/post76342308
[Samsung Galaxy S9+ Questions & Answers] luxor69:
A test

A test which confirm is an issue about modem and not related to mic, dolby, etc

I started a music loop in my pc. I called my landline phone from my S9+, via a VOIP app throught Vodafone mobile data. I placed landline handset near my pc speaker, after that I moved to a different room with my S9+. I have listened the music trought S9+ speaker for 10 minutes with no dropouts. Other similar test (VOIP via dedicated APP throught mobile data or wifi) always with no dropouts
[Samsung Galaxy S9+ Questions & Answers] sprintomatic:
The phone models are SM-G960U
[Samsung Galaxy S9+ Questions & Answers] El Maestro:
I think I have a pattern for the silence problem, maybe I'm right maybe I'm wrong.

The pattern is:

1. Connected to 3G & 3G+.

2. Caller (or the one you're calling) must be using an iPhone.

All my silence issue happened when the other end is using an iPhone. I have made and received uncountable calls from android phones and landline but never experienced a silence.

i hope if someone with same problem can confirm the pattern or maybe I'm wrong [emoji2]
[Samsung Galaxy S9+ Questions & Answers] dinysam:
Good idea to check for patterns... what phone people are on and also what service provider they are on and where they are. One guy in Italy said when he called VF to VF on Android to Android in the same town, he didn't have a problem. Since my S9 "silence during calls" problem in Perth, Australia is "FIXED" by changing provider SIM and can be replicated by merely swapping SIM back to the original provider, I am convinced that the issue is a compatibility between the S9 Exynos version and the local network config. in my specific area.
[Samsung Galaxy S9+ Questions & Answers] dr.guru:
Samsung G956F single sim

Country: Morocco

Service provider: orange

CSC MWD

No dropped calls, no silence, at least nothing special compared to my previous phones.

I have to mention that there is no VoLTE nor wifi calling options available.
[Samsung Galaxy S9+ Questions & Answers] Chris_c81:
Issue is driving me and my wife nuts. She has the S9 and I have the S9+. Constantly dropping calls or going silent.

Both on EE in UK.
[Samsung Galaxy S9+ Questions & Answers] powerwolf:
I have not seen any pattern. Received calls from iPhone, S9, Huawei P10 lite, S8...all gave me problems.
[Samsung Galaxy S9+ Questions & Answers] El Maestro:
I really like the phone and I hope it is a software problem [emoji22]
[Samsung Galaxy S9+ Questions & Answers] btblue:
I'm on Vodafone UK. I have the silence whether calling a landline or another mobile. I may raise the problem with Samsung as I purchased my phone direct.
[Samsung Galaxy S9+ Questions & Answers] ahmedsesco:
i am from egypt and have s9+ also after 10s from reciving the call or making a call sound stops and i cant hear or other end here me happens on every call what shall i do
[Samsung Galaxy S9+ Questions & Answers] btblue:
Ffs! It just did it again, this time while calling my mate who is on O2. Just yelled "you cut out then" at me. As it's happened more than once it seems to be getting annoying for those on the receiving end. I'm definitely calling Samsung tomorrow.
[Samsung Galaxy S9+ Questions & Answers] Grassyhopper:
My calls seem to go silent at random so damn annoying!!! I hope it will be a software update as I don't really want to have a repaired device!

New Zealand (Spark) Samsung S9
[Samsung Galaxy S9+ Questions & Answers] btblue:
So, I popped into my local Samsung store, the assistant first asked how old my phone was, as if under 30 days it can be returned. As it's not, I would need to contact Samsung direct. He mentioned that he was aware of the issue, and his understanding was it would he rectified by a software update as Samsung had changed some settings with the S9/+.

I called Samsung Service, the irony being my phone disconnected once, and when I did get through I had about four to five instances of the pause/blackout and the representative could understand first hand the issue I was having.

They took my details, serial, imei etc, said these would be sent to head office and put on a list. I did mention that the fault can pose a risk to safety in that if you needed to make an urgent or emergency call and it kept cutting in and out it could possibly cause problems and, after all I bought the phone because I make a lot of calls because of my job. It's a phone afterall.

They reiterated it being a software problem, there would be no refund or replacement and I would have to wait until a software patch was rolled out via my carrier, which I thought was strange as I purchased direct and imagined to be a usual Samsung software update.

I've had the call issue at least 10 times on around 4 calls today now so it's annoying. General line from Samsung is they at working on a patch. Not great when you've forked out £870 on the best tech. I'll get a call back from them next week with an update, I take that to mean no software update, just a courtesy call but at least they are recognising this as an issue/fault so something it seems will be done.
[Samsung Galaxy S9+ Questions & Answers] powerwolf:
The new patch is out in Spain and Italy and seems to address this issue...

https://eu.community.samsung.com/t5...phone-cutting-out-on-call/td-p/451835/page/82

---------- Post added at 07:36 PM ---------- Previous post was at 07:24 PM ----------

Hi there.

Santiago from Spain. Have suffered the problem with the calls since day 1 and up till today.

Have updated with the last patch 2 hours ago.

have tested with 6 longer than 5 minutes calls. No cuts.

It seems they trully fixed the problem this time.

Finally.
[Samsung Galaxy S9+ Questions & Answers] dinysam:
S9 and S9+ Intermittent silence during calls then audio comes back.

SUMMARY OF COUNTRIES AND PROVIDERS THAT REPORTED THIS ISSUE: SAMSUNG GALAXY S9 – INTERMITTENT SILENCE DURING CALLS THEN AUDIO COMES BACK. BASED ON REPORTS THIS AFFECTS MODELS : SM-G960F & SM-G965F with Chipset Exynos 9810.

AS EXPLAINED IN PREVIOUS POSTS, THE "FIX" IS ROLLING OUT –

As at 2nd May 2018 this firmware upgrade has reached Spain, Italy and Ireland.

S9+: G965FXXU1ARD4/G965FOXM1ARCA/G965FXXU1ARD6/G965FXXU1ARD4

S9: ??? (Let us know)

Please TEST when you get this update and confirm it is fixed for your country.

4 to 20 second SILENCES REPORTED WHEN USING SIM CARDS FROM THESE PROVIDERS:

- Australia (Woolworths; Aldimobile; Lycamobile with VOLTE off; Telechoice; Vodafone with VOLTE on; Telstra (some areas like Newcastle and Central Coast NSW))

- Belgium (Proximus)

- Bulgaria (Telenor; MTel/A1)

- Croatia (VIP, Tomato, T-Mobile)

- Egypt (Saudi Provider)

- France (Orange; SFR; Free Mobile)

- Germany (?)

- Greece (Vodafone)

- Hungary (Telekom; Vodafone)

- India (Airtel; Idea; Jio; Vodafone-missing calls)

- Ireland (Eir; EE (UK Visitor?); Vodafone-up to 30 seconds silence)

- Israel (Suing Samsung)

- Italy (Windtre; TIM; Vodafone; H3G)

- Jordan (Zain)

- Lithuania (Vodafone)

- Malaysia (Maxis, Digi)

- NZ (Spark)

- Poland (TMobile; PLAY brand - no VOLTE)

- Portugal (Vodafone)

- Qatar (Ooredoo)

- Romania (Vodafone; Digi)

- Russia (Beeline)

- Saudi Arabia (Saudi Telecom Company STC, Mobily)

- Serbia (MTS, Telenor)

- Slovakia (Orange)

- South Africa (Vodacom)

- Spain (Yoigo; Vodafone; Movistar)

- Sweden (Comviq; Telia - VOLTE off-silences/VOLTE on–drops calls)

- Tunisia (Tunisie Telecom)

- Turkey (Turkcell)

- UK (EE; H3G, Sky; Vodafone; Three; O2 - S9&S9+)

- USA (T-Mobile) using European Model (SM-G960F/DS)

NO SILENCE DURING CALLS SO FAR:

- Australia (Telstra SIM – Perth Area; Vodafone – some areas)

- USA (MetroPCS) - different chipset/network protocols?

CALLS DROPPING / MISSED CALLS, MISSED SMSs

- UK (Virgin Mobile - missed calls)

- USA (Sprint; T-Mobile) - check phone models - possibly bought in Asia/Europe.

- Montenegro (T-Mobile) S9+ duos, European model not USA model - Missing Calls (not Silences)
[Samsung Galaxy S9+ Questions & Answers] NicoDJ:
Netherlands

Please add Netherlands to the 4-20 seconds silence list.

I bought my S9 256GB directly from Samsung

I am using 2 SIMs (work and private) both are on the KPN network.

I installed the lates software on April 29th, with no effect

The phone is hardly usable for making calls

If anybody has any ideas please inform me

Thanks,

Nico
[Samsung Galaxy S9+ Questions & Answers] apieschapie:
I did use Kpn in my S9+ for over a month, no problems. Now I use Tele2 and a lot of complains that they can't here me properly from time to time.
[HTC U11  Questions & Answers] onukomer:
Hi folks,i was installed latest htc gallery app from apkmirror. App linked to camera but when i want to see latest captured photos it says gallery app force closed. Pls Report to htc bla bla bla.

Jow can i solve this problem?

Anyone tired latest gallery app?

Link : http://www.apkmirror.com/apk/htc-co...se/gallery-10-20-931465-android-apk-download/

If we solve force close problem, we can use it and get rid of google photos ?
[HTC U11  Questions & Answers] NeoDJW:
Tried, got FC too. I would be very happy if we could get rid of google photos!!!
[HTC U11  Questions & Answers] luarpc:
I love Google Photos, i'm using it with face recognition!

https://support.google.com/photos/answer/6128838?co=GENIE.Platform=Android&hl=en
[HTC U11  Questions & Answers] michaelbsheldon:
You can!

I got tired of Gallery/Photos issues and tried 4 of Google Play's highest rated photo apps.

Settled on QuickPic, and it is perfect. Easy to use and doesn't argue with you.
[HTC U11  Questions & Answers] Cueball74:
I'm using the HTC Gallery app, v. 9.51.755029, with no problem. Rooted HTC U11 with the Bad Boyz Unlocked U11 ROM.
[HTC U11  Questions & Answers] onukomer:
İm on stock, no root no unlock ? no luck.. Will continue to try different things
[HTC U11  Questions & Answers] ckpv5:
Maybe you can try these that I mod for my non-rooted redmi 5 plus

View attachment 4449538 View attachment 4449537

Gallery - https://sourceforge.net/projects/others/files/Redmi5Plus/HtcGallery.apk/download

PhotoEnhancer (photo editor) - https://sourceforge.net/projects/others/files/Redmi5Plus/HtcPhotoEnhancer.apk/download

Hopefully they will work on your device too.
[HTC U11  Questions & Answers] onukomer:
Thanks friend, i tried it already but it was not replaced to photos app. Thanks for suggestion man.
[HTC U11  Questions & Answers] NeoDJW:
Does it replaces photos when opening from camera ?
[HTC U11  Questions & Answers] michaelbsheldon:
Not really: last photo taken shows in lower right corner of Camera, when touched it shows the pic, not Photos.

Probly because after installing QP, I disabled Photos & Gallery.
[HTC U11  Questions & Answers] Rajaasim1980:
I am using Sony Albums and work perfect and you can even snyc facebook photos in gallery
[HTC U11  Questions & Answers] Ekymov:
I cant download, could you post other mirror please?
[HTC U11  Questions & Answers] cadmoitaly:
Is it possible to disable searching SD? When I put my maps (images) on SD I have dozens of new Photo Album coming up...
[HTC U11  Questions & Answers] elmor0:
Try..... :

1] Disabling Chrome

2] Ensure you have installed/ updated & enabled Android Web View

3] Try HTC Gallery app again (hopefully no FC this time)
[HTC U11  Questions & Answers] onukomer:
No. Its not solve the problem. Tried it. Thx
[HTC U11  Questions & Answers] fabrizio b92:
try this----> https://drive.google.com/file/d/1NC0duJidsaw-_Iiox1lsnJRmtAAts9Ha/view?usp=sharing