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Factory Images for Razer Phone (cheryl)

This page contains instructions that allow you to restore your Razer Phone’s original factory firmware. You will find these files useful if you have used AOSP, flashed custom builds on your Phone, and wish to return to its factory state.

These files are for use only on your personal Razer Phone and may not be disassembled, decompiled, reverse engineered, modified or redistributed by you or used in any way except as specifically set forth in the license terms that came with your Phone.

Terms and Conditions

Warning: Installing this factory image will erase all data from the Razer Phone. While it may be possible to restore certain data backed up to your Google Account, apps and their associated data will be uninstalled. Before proceeding, please ensure that data you would like to retain is backed up to your Google Account.

Downloading of the system image and use of the device software is subject to the Razer Phone Terms of Service. By continuing, you agree to the Razer Phone Terms of Service and Privacy Policy. Your downloading of the system image and use of the device software may also be subject to certain third-party terms of service, which can be found in Settings > About

phone > Legal information, or as otherwise provided.

Cables

When connecting your Razer Phone to a computer for any development, it is advised by Razer to not use the in-box USB Type-C to Type-C charging cable for flashing. The supplied cable is specifically engineered for fast power delivery, not for data transfer. Razer recommends you use a USB 3 Type-A to Type-C spec-compliant cable for any device flashing.

Frequently Asked Questions

Disclaimer statement:

Modifying your Razer Phone by unlocking the bootloader, or rooting your device will void your warranty.

Where can I get the USB 3 Type-A to Type-C spec-compliant cable? Do you have a recommended list?

Benson Leung (From Google)

- What happens if I load a carrier image on my Razer Phone bought from Razer Store?

If you load a carrier image on a phone purchased from Razer Store, cellular service may not work on your cellular network of choice (Unless your network is the same as the carrier image you flashed).

- Where can I get the Release Notes for each releases?

Release notes will not be provided.

- I frequently need to update my application on the Razer Phone for my development work and I need the bootloader unlock. What happens if I don’t re-lock the bootloader?

Unlocking the bootloader, or rooting your device will void your warranty. If you do not re-lock the bootloader, some payment apps (such as Android Pay) and some apps that require DRM (such as Netflix) will no longer work correctly. This is implemented on the app side using Google’s SafetyNet API.

- If I encounter problem powering up the Razer Phone after loading a customized image, how can I get help?

Loading custom images onto the Razer Phone is not recommended and will void your warranty.

- What else can I do after unlocking the bootloader?

Unlocking the bootloader will void your warranty. It is not recommended.

- Does unlocking the bootloader and loading a customized image void the warranty on the Razer Phone?

Yes. Unlocking the bootloader and loading a customized image will void your warranty.

- I have a question related to my development work on Android, can I get help from Razer Support? (Razer Customer Support does not provide development support)

No. Razer Support does not provide assistance with development work.