yashsingh1/xdaforums huggingface dataset:
[Google Pixel Questions & Answers] nichos:
I've found that if it's ringing, you can press the power button and it will take you to the "swipe up to answer" blue screen. That works for me.

Doesn't solve the problem any of us are having, but at least you can answer calls when they come in.

[MENTION=8968864]Switchkey[/MENTION] are you on Tmobile too?
[Google Pixel Questions & Answers] Switchkey:
Verizon
[Google Pixel Questions & Answers] prepareforglory:
I have a Pixel XL 1st edition and I just started having this problem yesterday. The drop down menu won't work to answer calls and if I try to call back it won't go through until a minute after I try to connect the call. I'm on the Verizon network so I doubt it is a carrier issue. My best guess is that it has something to do with the most recent update. I really hope this gets resolved. It's the first real issue I've had with this phone.
[Google Pixel Questions & Answers] Switchkey:
The latest trick

Tried calling my wife from the car while driving using Google Assistant. Three times it said it understood I wanted to call my wife's mobile but it did nothing. 20 minutes later while I am driving I hear "Hello?" 20 minute delay on voice dialing a number. Luckily she said hello. If it had been someone else they might have just listened to me go about my day. This all started in the last few days. Prior to that the Pixel 1 phone has been great.
[Google Pixel Questions & Answers] Latexb:
Same problem here. TMobile pixel 1. A reboot fixes temporarily. Started in the past week.
[Google Pixel Questions & Answers] louballs:
Update:

So from the beginning, I have NOT been able to replicate this problem in safe mode. I can make/answer calls with no issues whatsoever. So on Sunday night I spent some time uninstalling almost all of my apps and the issue seemed to go away. I went back in and reinstalled them and my phone was fine up until this morning. So because it was working for a couple days and works in safe mode. Is it possible that it is some sort of app conflict? I don't want to spend countless hours on this, but I really don't want to buy a new phone. Google will NOT exchange for me and I still owe $200 for this damn phone as I did the installment plan! This is very frustrating. Can anyone having this issue consistently try it in safe mode and report back to see if they can replicate it? In the mean time, I'm just going to run my phone in safe mode so I can answer calls at work.
[Google Pixel Questions & Answers] Deleted member 5450625:
Hey guys, my dad has been having the same issue on his Pixel. I quickly scrolled through the most recent posts on /r/GooglePixel and found this post. The comment mentioning disabling the phone permission for all other apps other than your default phone app seems to be working for my dad. So, I guess that's a workaround until Google fixes it (better than staying in Safe Mode, at least).
[Google Pixel Questions & Answers] louballs:
Interesting find! That might explain why after uninstalling a bunch of apps it started working again, for a while. Perhaps one of the apps is causing some conflict? I've just done a clean install again after uninstalling a bunch of apps I don't use anymore. If it comes back, I'll check the permissions and report back!
[Google Pixel Questions & Answers] tesla45:
Disabled 3rd party call permissions for everything except google calendar, phone, messages, play service, and this DID not work.
[Google Pixel Questions & Answers] louballs:
Hmm, people might be suffering from more than 1 issue with similar symptoms. A lot of people mentioned the crack in the audio codec which has caused what we've been experiencing, but from what I understand that also affects people not being able to hear or be heard. I've never had any microphone issue that I know of, so maybe more than 1 issue? It does seem a lot of people started having this after 8.1, myself included.
[Google Pixel Questions & Answers] tesla45:
OK WORKAROUND FOR ANSWERING CALLS UPDATE:

Found this floating on some other forum, not sure where after this mad dash of a search I did this morning, but original credit to them...

When you receive a call and the phone is active and unlocked, press the power button to lock the phone and bring up the blue call management screen. Now you can swipe to answer.

This seems to work for more than one test call as I've tried this multiple times in a row.

NO REAL WORKAROUND FOR MAKING CALLS YET (outside of airplane mode toggle, or using Google voice/hangouts to place calls).

GOOGLE SUPPORT - THIS IS CLEARLY A SOFTWARE ISSUE, and likely not a 3rd party app issue either since the problem goes away for answering calls when you press the lock screen or toggle airplane mode for placing calls. Please STOP ASKING CUSTOMERS TO invest hours of time (or money) FACTORY RESETTING PHONES, or REPLACING/BUYING NEW PHONES.

MY HUNCH, is there is some core google service that isn't being used in SAFE MODE, but starts being used (or invokes other services) on NORMAL BOOT that is causing all these issues. I really DOUBT its a 3rd party app.
[Google Pixel Questions & Answers] louballs:
Thanks for the update and +1 in your comment to Google Support. All they say is well, if factory reset doesn't work, take it to this repair shop at your cost. I guess this is why they are getting sued. It probably won't be much, but I'll gladly cash that class action check when it comes!
[Google Pixel Questions & Answers] mickeymidd:
Same Issue Here

I have the same issue with my Pixel on Verizon. My issue was very closely tied to upgrading my phone to 8.1.0 build 16 which I upgraded to 2/9/18. I've read on the google forums that people have been able to sideload an older version and all the problems went away, so I don't think its a hardware issue at all. I've reformatted my phone and it didn't help. Safe mode seemed to help briefly, but the issues came right back with the second phone call. Google support told me I was out of warranty so they wouldn't help me. I'm very frustrated that I have a 14 month old phone that I can only use for data and not phone calls!! My bootloader is locked by Verizon, so I'm at a total loss of what to do. I've been using my husbands 4 year old HTC M8, but its sad.
[Google Pixel Questions & Answers] louballs:
Since Google won't help us, you can get involved by submitting your issues to the law firm handling the class action suit. https://www.girardgibbs.com/google-pixel-microphone-defect-lawsuit/ Can't hurt to help the cause.
[Google Pixel Questions & Answers] jongend:
Same issue here with Pixel XL and Rogers (Canada). Can make the first call, and then after hanging up the phone app seems to be "locked" and if I dial it takes 3-4 minutes until the dial gets through. Same issue with inability to answer from the pop-up banner.

I also tried disabling phone permission to all 3rd party apps, with no success at all.

I was, however, able to "improve" the workaround for call making!

Instead of toggling aeroplane mode, it's enough to shut down both WIFI and mobile data. It has to be BOTH, one of them by itself does not help. After you shut down both, the call that was "hanging" is released and the phone dials out.

After you turn them both back on, sometimes you can make a few calls normally but then it gets back to the problematic behaviour all over again.
[Google Pixel Questions & Answers] :
So, about this... Apparently it only worked for a little bit and other factors may have affected it. Bleh. Hard to pinpoint this thing.
[Google Pixel Questions & Answers] DonaldMo:
Same issue with my Pixel (Verizon, 8.1)

There are not any interface except the ring when others call in. Reboot can solve the problem briefly. It will still do not work randomly.

Have you solved the problem?
[Google Pixel Questions & Answers] louballs:
Unfortunately, no one has solved it as far as I know. Google Support is useless also.
[Google Pixel Questions & Answers] DonaldMo:
so sad?
[Google Pixel Questions & Answers] machostallion:
I've been having the same problem on a 2 xl for a couple of weeks. I'm on phone dialer 17.0.18669789. This seemed to come about once they patched the problem where the screen wouldn't light up on incoming calls when connected to a Bluetooth device. At first I thought it had something to do with hangouts and/or voice also being installed. But after removing both of those apps and clearing phone app data, the problem continued. The play store reviews of the phone app are also littered with similar complaints.
[Google Pixel Questions & Answers] louballs:
Right and Google still wants us to pay for unnecessary to repairs and replacements. Ridiculous
[Google Pixel Questions & Answers] louballs:
Not sure if this is related but for a good portion of the day I wasn't receiving texts and my phone wouldn't ring to whoever was calling me. I didn't realize for a while. Then restarted my phone and a bunch of texts started rolling in from much earlier in the day. Anyone else experience this?
[Google Pixel Questions & Answers] jongend:
Android update pushed today - did not solve it!

I was happy to see an Android sys update pushed today, and installed it hoping that Google finally came with a solution.

I was, however, disappointed to find out that it did not solve the problem....
[Google Pixel Questions & Answers] DonaldMo:
I have flashed magisk and Xposed with my Pixel. Can it OTA directly?
[Google Pixel Questions & Answers] Azurati:
I have exactly the same issue. I have a Pixel 2 - everything updated (Android OS and phone app). Google profess complete ignorance of the issue and yet if you search for Pixel 2 phones not being able to answer calls, there are hundreds of people with the same issue. I also run a business and keep missing important calls. I love my Pixel 2, but I will be returning it if this is not sorted out by Google.
[Google Pixel Questions & Answers] louballs:
I forwarded this thread and another Android support thread to Google Support to show it's not us, it's them! Here was their response:

Hi Louis,

Thank you for writing us back!

I appreciate you helping us with the details. I've forward this feedback to the concerned team and we're working on the same.

Thanks for your patience here. As the device is out of warranty the only option we have in this case is to contact the ubreakifix or SBE. As they have advanced mechanism tools they would check for exact issue and would help you further.

uBreakiFix

https://www.ubreakifix.com/google

Hours

Mon-Sat: 10 AM–10 PM PST

Sun: 12 PM–8 PM PST

SBE : Phone: +1 (0) 647-484-7401

Hours

8 AM–8 PM EST (English)

9 AM–5 PM EST (French)

If you've any issue further, please contact us via suppport.google.com and we'll try best possible way to fix the issue.

Not looking good.
[Google Pixel Questions & Answers] sb1893:
Cross posting from the Google Product forums...this issue is impacting OG Pixel / Pixel XLs and also Pixel 2 / Pixel 2 XLs...hopefully Google starts paying attention...an expert user in the thread below says he was escalating the issue - but not further information since then.

https://productforums.google.com/fo...!msg/phone-by-google/Vh--wL5RpMQ/gnCBQ-NdBAAJ
[Google Pixel Questions & Answers] Misterpink33:
I have solved this problem in my device. I simply manually uninstalled every app I had downloaded. Then restarted. Cleared my apps settings in the system restore menu. Then I deleted all of the updates to all odf the original apps on my phone and restarted. Then the pixel XL started making calls and answering them again everytime with no delay. I could swipe to answer and press the answer button successfully. I also can make multiple calls in succession without any failure. Hope this helps.
[Google Pixel Questions & Answers] louballs:
That's what I did the first time I had this issue and it seemed to work for about 3 days, then the issue came back. Hope it's permanent for you.
[Google Pixel Questions & Answers] Misterpink33:
Hope so too. It has been working normally for the past week, hoping not to experience the issue again. As soon as I fixed the problem I downloaded almost every single app I deleted back onto device and also updated all factory installed apps with no problems.

Forgot to mention some additional things, I also deleted my extra Google accounts after noticing that my safelock settings were not loading properly or at all during the lag between calling someone and the phone suddenly deciding to do it on it's own. I turned off my wifi and location settings and re enabled them. I also reset and powered off my device multiple times in the process.

Additionally, this may be an unrelated issue, but I also experienced an issue with nicknames (nicknames added we're not showing up and then duplicating themselves later) within the Google app and I then deleted all nicknames from within the app itself during the process.

Perhaps this may help. Hope you can get it resolved.

Also, as of today my wife is just now experiencing the issue on her pixel and has started the troubleshooting process. Will post updates along the way.
[Google Pixel Questions & Answers] Davidaw100:
I am having exact same problem. Started about when you posted. I also changed out SIM per Verizon. Still didn't fix.
[Google Pixel Questions & Answers] nichos:
You mean this forum, on this very thread:

https://xdaforums.com/showpost.php?p=75708486&postcount=13

:D

What permissions are people disabling on the phone application? I don't have 3rd party, I only have:

Calendar

Camera

Contacts

Location

Microphone

Phone

SMS

Storage

Am I looking in the wrong place?
[Google Pixel Questions & Answers] Misterpink33:
Solved with factory data restore.

Update. Wife opted out of the timely process I suggested above, lol, and instead chatted directly with Google support. Short answer, do a factory data reset and opt for the fresh start. It solves the problem.

Additionally it can be solved with the steps I listed above. I fixed mine without a restore and it it still successfully operating which i described above after 8 days.
[Google Pixel Questions & Answers] HT002:
3 posts Thanks Meter: 0 More Solved with factory data restore.

Does that suggest it could be a an issue with one or more of the apps? Does the problem reappear when you reinstall the apps she was using manually?
[Google Pixel Questions & Answers] iLogikk:
I had this same issue with an OG Pixel purchased from Google. I did safe mode and factory resets and would still have the issue. I called Verizon and they replaced it (I have extended warranty). I reinstalled all of my apps and made sure everything was up to date to see if it would break again. I've had this phone for 1 week with no issue. My only problem now is that I think I have a Google version Pixel now but I can't tell for sure. We'll see if the issue resurfaces at some point.
[Google Pixel Questions & Answers] Misterpink33:
After restore wife has had zero problems thus far with any reinstalled third party apps or Google apps. Device is also operating normally with 3 separate Google accounts. Android Wear is also functioning normally again.

My device is still functioning properly with no call issues as well, and I am not experiencing any issues with third party apps or Google apps.

In my opinion the problem seems to be one of the many factory installed Google apps not functioning properly after being updated. Hope this helps.

---------- Post added at 06:37 PM ---------- Previous post was at 06:30 PM ----------

A factory reset will only work if you are NOT experiencing the issue in safe mode. Safe mode disables all third party apps and Google app updates. If safe mode does not solve your problem temporarily then my solution will also not work.
[Google Pixel Questions & Answers] fiddelm3742:
Just started having this issue as well. Can't call or redial from the dialer after placing one call. Can't Answer from the drop down.
[Google Pixel Questions & Answers] ptsdds@gmail.com:
I started having this problem yesterday with the drop down. It doesn't answer or decline. Pushing the power button didn't help. However, if someone calls when the screen is off (like in my pocket), the swipe up screen appears and I am able to answer. After noticing the problem I checked for updates and there was a security update to 8.1, but alas it did not help. My phone is a Pixel XL v1 with Verizon
[Google Pixel Questions & Answers] Charlierb3:
Uninstall At Bat

The fix Is to unstill the MLB At Bat app
[Google Pixel Questions & Answers] ptsdds1101:
Thanks so much. It worked for me
[Google Pixel Questions & Answers] machostallion:
Are you sure about this? Just wondering where or how you got this info. It seems unlikely that everyone with this problem has the mlb at bat app. I do actually have it so I will uninstall it an run some tests.
[Google Pixel Questions & Answers] Charlierb3:
I can’t post links but I saw it in a Pixel Google product forums thread titled Phone Call Delay
[Google Pixel Questions & Answers] ThunderQ:
MLB Uninstall Working

Amazing, but this has fixed the issue for the moment! Thank you!
[Google Pixel Questions & Answers] machostallion:
So I uninstalled mlb and rebooted. All seemed to be working as it should. Also re-enabled Google Voice and all still worked. Then I reinstalled mlb at bat and rebooted. Calls in and out are still working. This is odd to say the least.
[Google Pixel Questions & Answers] rdbutler624:
Ok, this is stupid. I have been working on this for 3 weeks and it is the AtBat app. What the hell?

I uninstalled and it worked right away, guess I'll report back if that changes. But, any thoughts on how to get the AtBat app installed again without messing up the phone?
[Google Pixel Questions & Answers] hebert608:
I have been having same issue but i don;t have AtBat. tried things that were posted but no luck. but, was playing around with voice mail and tried calling my phone. it rang about 10 times and then hung up. then rang again another 8 -10 times and hung up. i could not leave a message and did not get my greeting. so, i deactivated google voice from y phone. rebooted and activated it. all seems to be working. i get the greeting and can leave messages. i just called my phone and it works. i received 2 new calls back to back and no issues.
[Google Pixel Questions & Answers] machostallion:
After I uninstalled at bat, everything worked normally. I then reinstalled at bat. Everything continued to work normally for about a day or two. Now the delayed calling has returned. I still am not sure that the at bat app is the root cause of these issues.
[Google Pixel Questions & Answers] rdbutler624:
Ok, what other kind of issue could this be the?

Is there a pixel forum to report this on that anyone knows of?
[Google Pixel Questions & Answers] machostallion:
I have no idea what the issue could be. It seemed to pop up after Google made some changes regarding screen not lighting up when ringing while connected to a Bluetooth device and also the duo video call integration. There's a support thread here that also points to the mlb app. But it seems there are some users that have the problem that don't have at bat. https://support.google.com/pixelphone/forum/AAAAb4-OgUsVh--wL5RpMQ/?hl=by
[Google Pixel Questions & Answers] shaqshaq:
I don't have that MLB at bat on my phone, tried installing it and uninstalling, did a reboot. Still the problem persists. Tried downgrading my os to 8.1, 8.0. 7.1.2 since I am using the Android P Preview, but the issue is still present. I have to restart my phone from time to time to receive and make a phone call.
[Google Pixel Questions & Answers] louballs:
So I also had the MLB at bat app. Though, I don't think uninstalling it directly fixed my phone. However, ive been up and running for almost 2 weeks now. What I did: I methodically uninstalled 10 apps at a time and restarted. I kept doing that until the phone worked. It finally started working. Then I did a factory reset. Then reinstalled all the apps, including MLB at bat. Been working ever since. Could not figure out a specific app that caused it.
[Google Pixel Questions & Answers] hebert608:
I have a Pixel.. having these issues for 2 weeks since February security update. did factory reset and it came back. i do not have At Bat and have never installed it. thought i fixed it monday by deactivating google voice, reboot, and re-activate but only worked for 2 days. now phone keeps rebooting shortly after reboot. it appears that phone cannot load the google account associated with the phone and it reboots. went into save mode and still reboots. phone is useless. can't factory reset since it fails to load the google account. then "process services isn't responding" error. saw a link for class action on this. guess that is my next step.
[Google Pixel Questions & Answers] jrbee2:
Absolutely the same problem here in Adelaide, South Australia for the last 2 weeks.

Having to reboot the phone to clear the "hang"... hopefully Pixel will provide a software fix?

(By the way, I do have an MLB at bat account, but have not yet installed it on this relatively new phone. as the season hasn't quite started yet .. so now I'm also worried about that!)
[Google Pixel Questions & Answers] jongend:
Holy moly!!!

I just did that, uninstalled At Bat and can make consecutive calls again!

I didn't even have to reboot!
[Google Pixel Questions & Answers] louballs:
Ok, update for me. Phone was working for nearly two weeks and had the mlb at bat app installed. Today, stopped working again and as soon as I uninstalled the app it started working. So I guess for some people, this app is definitely the cause.
[Google Pixel Questions & Answers] mike.s:
So, has everyone with the "At Bat" issue been reporting it, either directly or via Play reviews/comments? It's not going to get fixed unless the developer knows about it.
[Google Pixel Questions & Answers] louballs:
I reported it today.
[Google Pixel Questions & Answers] hebert608:
i don't have MLB at bat and reported it to Google. their tech saw the phone reboot after attempting a call. then, on another service call they stated that the issue is the microphone without doing any testing on the mic. sent me to UbreakIfix. phone has been there since Sunday. latest is that they are reformatting phone completely which takes 48 hours.
[Google Pixel Questions & Answers] dineen:
I have the same issue and I don't believe its a hardware problem. I can get my phone to work once (answer or dial out) but then the second call nothing happens when I press the "button" - I have to restart the phone and then I get one more incoming/outgoing call before the problem happens again. Since it works after reboot, Ive been expecting a software update woud fix this, but now have been waiting about 3-4 weeks now since the problem first started.
[Google Pixel Questions & Answers] timrsull@gmail.com:
Hi Nichos, did you solve this problem? I'm having exactly the same issue with my Pixel XL running 8.1.0. Super frustrating.
[Google Pixel Questions & Answers] :
Sounds like from what herbert was saying it could possibly be the audio codec manufacturing defect. Could be wrong, but if Google was saying it is a mic issue then that's what it sounds like.

---------- Post added at 10:35 PM ---------- Previous post was at 10:32 PM ----------

If you guys could pull a logcat that would be nice too.
[Google Pixel Questions & Answers] hp13:
How did you check the manufacturing date
[Google Pixel Questions & Answers] machostallion:
Looks like the mlb app was updated. In the change log they mentioned they fixed the problem that the app was causing to the phone dialer. Time will tell if that was the cause for some people.
[Google Pixel Questions & Answers] fiddelm3742:
I uninstalled the app when it was listed as the probable cause.

I just reinstalled the app being it was just updated, and I can confirm that i can now make repeat phone calls.