yashsingh1/xdaforums huggingface dataset:
[Essential Phone Guides, News, & Discussion] sting12345:
I really feel bad for all you guys, I've purchased the ph1 twice, and returned it to amazon both times because of non stop issues that could be fixed with lineage 15.1 but I don't want to walk around with bootloader unlocked all the time. It's just not acceptable for a 500 or even a 200 phone to not work perfectly out of the box. 7.1.2 was OK, oreo betas that took what three months? Then this 8.1 beta is absolute junk I can't believe what I'm reading. I really don't understand how these professionals and the 'father of android' can't figure these things out that amateur ROM makers have.

No more excuses on 'young new company', I keep giving them chance after chance after chance. What have they done right so far beside make a pretty phone? Timely updates? I get that from pixel line and on all my nokia phones. Running oreo 8.0 with feb security patch. The main thing is they all run flawlessly on oreo. My nokia 6 cost 199.99 and ota update to oreo is perfect. No excuse at all. It makes me mad because a lot of people put faith into this company and held on to their phones with promises of fixes and now you're going to end up stuck using a custom ROM forever or a pretty phone that works like ****. I wanted this to be THE perfect phone and they've had 6 months to fix the ****, and they not anything to fix the problems.
[Essential Phone Guides, News, & Discussion] rignfool:
Don't feel bad for us...

We all like this device(save a couple complainers)...

Coming on to XDA... and saying you don't want an unlocked bootloader? Isn't that kinda the point of this site?

Stuck using a custom ROM? No no no... We want custom ROMs... We want features not in stock...

I feel bad for you...
[Essential Phone Guides, News, & Discussion] sting12345:
No don't feel bad for me, I have the OnePlus5T and many other phones that I have flashed and rooted myself but they are not finished, that's my point.

You are wrong, this is a place to come and learn and ask questions on anything. Camera ports, security updates, ROMs. You do not buy a phone for 500 dollars just so you play around with it and put ROM's on it. Most normal people want a phone that works like it is supposed to out of the box, you might be the 1% of people that do this, but the vast majority do not. The point of a ROM is to customize it to your liking but was really started because of non existent support from OEM's. That is pretty much changed, even moxie marlinspike said he prefers to not root a phone at all, there is really no point unless you're going full microg and no google at all. Keeping your bootloader unlocked and open like that is a very big security risk and you know it. The encryption schemes in teh custom ROM's are not uniform and only work maybe 50% of the time.

I stick by this by what I've been reading on the essential forums since beta1 of 8.1 came out. I have seen easily a 4/1 unhappy to happy people on this. That's is not good. 88k units sold is NOT good. Fast security updates..........wow nokia does this on every single phone. Big deal. The fact that this thing isn't humming like a race car this long after launch is pathetic and essential will not be around this time next year I guarantee you this. There will never be a ph2 either. They are now just unloading all the colors they have on hand and produced because they are in fact not producing any new Ph1 phones. I have seen this reported on many wall street conference calls. They produced many many times too many that are sitting in warehouses now they can't sell. The fact they are charging 150 more for the new colors should show you that the writing is on the wall. These are the last products you'll see from essential as a company. The home dock will not make it to customers, they are not even working on it anymore. It would have been out by now.

You can fool yourself and dream, I'm sure you'll all flame me and say I'm a hater and blah blah blah but I'm right. You know it but won't admit you wasted 700 or 450 dollars. It is a good thing the custom ROM community is strong on this phone because in 6 months it will be all the support left. The essential phones by all measures is one of the biggest flops in phone history actually when comparing the numbers. No matter how much you like it.

So yeah I do feel sorry for you when your warranty goes belly up as they exit the scene. You will be paying for every single thing to get fixed from that point on. That 's the chance you take with a first time product. Though to be honest this was a very very bad example and shows you why the saying 'hardware is hard' is true here in silicon valley. I'll revisit in 6 months just to say hi and see how things are going once they are no longer a solvent company.
[Essential Phone Guides, News, & Discussion] rignfool:
Wrong...

The vocal minority is what you're seeing... I highly doubt that 88,000 people have voiced their opinions on the phone... Or whatever number you choose to believe were sold...

And YES... I did buy a $450 phone will FULL INTENT on changing firmware... And if I could keep TWRP on the device... I wouldn't even think of keeping stock...

And as I look at the vocal members of the community that don't cry... I see many many people from other device threads...

Just because you don't understand... Doesn't mean that we don't...

Yeah... The device is different... But that's because it's ahead of the curve... Not behind... Not broken...

Reboots? I call them kernel panics... I then troubleshoot myself... And remove the bad app...

So please... Move on... Take your sympathies elsewhere... MOST of us are happy...

And... On fancy colors being more? Do you even know how manufacturing works?

EDIT: 7 posts? 2 of which are you fighting with me... SMMFH
[Essential Phone Guides, News, & Discussion] ralphoberholzer:
OP 5t works perfectly out of the box? Definitely not what I see on this device XDA forums. Many people with different issues and problems.

I love my PH1 and don't regret having purchased it. In fact I have flashed custom ROMs on all my devices, I wouldn't purchase a phone that doesn't have custom ROMs support.

So yeah, I agree, don't feel sorry for us.
[Essential Phone Guides, News, & Discussion] DAE1964:
Regarding battery drain on 8.1b1 I reverted back to 8.0b3 last night before going to sleep and woke up with only 2% drain opposed to the 8% on 8.1b1.
[Essential Phone Guides, News, & Discussion] DOTC:
Sucks you guys are having issues with 8.1b1. my phone seems to be working great vs 7.1.1. the only thing I've noticed is my notification noise seems to be broke. Works sometimes but not all the time.
[Essential Phone Guides, News, & Discussion] anandlal:
Running the stock not rooted 8.1b1 and no issues using the Google camera port!
[Essential Phone Guides, News, & Discussion] dandan2980:
I am having nothing but pure smoothness and great battery life on 8.1
[Essential Phone Guides, News, & Discussion] tech_head:
Don't feel sorry for me.

What non-stop issues are you seeing? I don't have any issues and I'm running 8.1B with 200+ apps installed.

No issues.

I have my bootloader unlocked because that's how I roll. I like to be able to back up my phones, etc.

So everyphone I buy I unlock and roll like that.

I don't know what you talk about other ROM makers have figured out the Essential hasn't.

Any ROM out there that has the phone fully functioning is hased on Essential sources.

You don't seem happy, so maybe the Essential phone is not for you.

I have owned two. The first I bought when it was first released and sent it back after three weeks.

I loved the phone but initially it had performance issues and some other quirks that bothered me.

I bought a LG G6 and used it for a few months.

In Dec. I bought the Essential on one of the deals and since 7.1 the bugs in performance are gone and I don't have any other issues.

I've used 7.1, 8.0 B2 and B3 and now 8.1B.

No issues.

I have a friend that bought one in Dec. She's not a techie at all. She's had iPhones and multiple Android Phones.

She absolutely loves the Essential.
[Essential Phone Guides, News, & Discussion] rsa 329:
What the hell are you talking about?

Half the people that are having issues are just as stupid as you are. When people dirty flash over **** they have already altered, there's going to be issues. Furthermore, this is a beta...and for the record, I haven't had one issue since.

I prefer to unlock my bootloader and I prefer to keep it unlocked. The phone isn't any less secure. On top of that, I can root this phone and install Adaway and block all the nonsense that corrupts modern day internet.

Now, don't feel sorry for me. I work hard for my money, and if I want to buy something that costs $500, so be it. Actually, I got the phone and 360 camera on black Friday for $399. Hurray for me! I need no ones sympathy.

Anyway, this phone isn't for everyone, and all the hate and negativity that surrounds this device...It's just wrong. All devices, Apple, Htc, Lenovo, Lg, and even your beloved crap phone Samsung ALL, I repeat ALL have issues. No more excusses??? At least this company is being transparent, far more than any other. So, with that said, kick rocks.

IMO, the only thing that sucks about this phone...Is the fact no one makes a decent case or screen protector for it (chalk that up to the hate factor).
[Essential Phone Guides, News, & Discussion] DAE1964:
Bravo, well said.
[Essential Phone Guides, News, & Discussion] HewettBR:
Dudes just talking noise. I got my white essential for 300 on Amazon warehouse. No issues. Even if I has issues I can't complain. Phone's been solid, feels solid and performs as I'd expect a sd835. Coming from an 821 and 808 and it's world's better. There are always "risky" flagships for a bargain price. I stick to those and enjoy the xda community bringing great software if the OEM software is lacking.
[Essential Phone Guides, News, & Discussion] daeshawn:
More complaining. Oh well, we all bought the phone weather full price or subsidized. Don't like it? Cool get a different one. IMO until you can make your own phone, market it and provide support should you really carry on like Essential purposely made the phone faulty to get at you?

If you got a new device... perfect. All power to you. If you decided to stick with it? I'd say you know loyalty. All power to you.

Either way I'm cool with it. Idont have anything to nitpick about. Ahh shoot ...It doesn't make my morning coffee and tie my shoes. Guess it's defective.
[Essential Phone Guides, News, & Discussion] sting12345:
No see you can't seem to see the bigger picture. There are no good cases or screen protectors because there is no need for them. NO company is going to start making these things for 100k phones LOL. The margins they have on those wouldn't justify that at all. It's a very good way to tell the health of a particular product, see the supporting products from others hoping to make money on the popularity of a device. Yes having an unlocked bootloader is without a doubt a large security issue and you know that. Shame on you for saying otherwise. Anyway the point is, 99% of people buying phones aren't buying a 500 phone to simply play with ROMs and ports. They want a phone that works.....out of the box like it should. 6 months of non fixes and 6 months later you see no better cases and protectors should clue you in. Get real guys. I'm happy you like it, but when they are gone in 6-8 months you WILL have to resort to ROM's in order to stay safe and updated. But hardware failures will result in no warranty as they will not honor those while in BK or while being gobbled up by a bigger company.

Like I said I had purchased the essential twice, and returned to amazon twice because they hadn't fixed **** between the 4 months I tried it. I have a Oneplus 5t and it's the best phone i've ever had hands down. Better than my old galaxy s8+ and it blows away the essential phone. It was a novel idea and a good looking phone but hardware is hardware. The radios suck and the way they chose to mount the LCD panel is why scrolling will never really be as good as a simple 200 dollar phone.

I wouldn't want to admit that I bought a ****ty phone either, I don't blame you for flaming me and saying this and that. It's natural to lash out when you know you threw a bunch of money right down the drain. I do with you guys the best of luck with this company, while they are still around.
[Essential Phone Guides, News, & Discussion] DAE1964:
Stop trolling already.
[Essential Phone Guides, News, & Discussion] jasonevil:
Same here.
[Essential Phone Guides, News, & Discussion] SquireSCA:
The hate factor? LOL!

Only fanboys think that way. Nobody makes cases for it because sales wise, the phone was a flop. They didn't sell enough of them to justify designing and selling stuff for them. Most companies look at the sales numbers of a device to determine if it's worth their while to bother making, testing, stocking, marketing and selling accessories. If there are enough out there, they do. If not, they don't.

It's simple math, not "hate"...

You kids... LOL
[Essential Phone Guides, News, & Discussion] rootnooby:
Noticed that when connecting Bluetooth to my car audio deck, playback is choppy and intermittent. Sound seems to cut in and out when using this latest Oreo 8.1 update. Anyone else having this issue? Not sure if it's ROM related or related to my car stereo. However I can confirm that I am not having this issue with other phones.
[Essential Phone Guides, News, & Discussion] robertzas:
This is the not fixed bluetooth issue. Apparently if you turn off WiFi it isn't so bad, especially when there is WiFi traffic.

Personally I never had this issue, I did however have bluetooth reception issues and 8.1 seems to have cleared that up.

My only complaint is that Android Auto is still functionally broken. I don't care if some people can SUPPOSEDLY get it to work 100%. I have a factory 2017 Hyundai Sonata in dash. I'm gonna go out on a limb and say there are more Hyundai Android Auto in dash players then any other manufacturer/make/model/etc since they are almost standard in all but the lowest trim of each model. I've tried many cables, all that worked on my previous USB-C phone, and there is only one that kinda sometimes works.

I'm still happy with my purchase, but I did get it for about $200 with the 360 cam. It's by far the coolest phone I've had, even with the couple issues.
[Essential Phone Guides, News, & Discussion] canned_polar_bear:
well, i installed the 8.1 beta via OTA from the latest stable version since that option is now available. didn't have any problems with the upgrade. to be honest i don't really notice a difference. everything was working fine before and seems to be fine now. *shrug*
[Essential Phone Guides, News, & Discussion] Emanuel09:
very smooth and fast 8.1 beta 1

i already installed android 8.1, and is more faster tnan 7.1.1 i like it.
[Essential Phone Guides, News, & Discussion] Joylesstuna:
Anyone else still having multi touch issues like pinch to zoom and playing games with two thumbs?
[Essential Phone Guides, News, & Discussion] Emanuel09:
Not I don't have problems, the system is very smooth
[Essential Phone Guides, News, & Discussion] Joylesstuna:
I've even tried a factory reset and problem persists.
[Essential Phone Guides, News, & Discussion] rootnooby:
Testing Bluetooth with streaming radio with WiFi OFF and it works much better.
[Essential Phone Guides, News, & Discussion] canned_polar_bear:
so far i've only noticed that the idle/sleep battery drain isn't as good as before. before over night the battery wouldn't drain at all, now its drops a couple of percent.
[Essential Phone Guides, News, & Discussion] cabanas1:
Nice update this phone feels smooth this coming from op3 running Oreo 8.0
[Essential Phone Guides, News, & Discussion] leenukes:
I'm tempted to install the Beta. Which usually means the update is going to go public for OTA soon.

Does anyone have suggestions on backing up your phone beforehand without root?

Also, do you need to wipe the phone?
[Essential Phone Guides, News, & Discussion] DOTC:
I think I locked down another issue I'm having.. if you put the phone on silent and then switch it back no notification sounds play at all until you reboot. Anyone else having this issue? I want to post something on the beta page, but if it's just me and I need to wipe my phone so be it. That and I'll get double notification sounds for one email or text sometimes.
[Essential Phone Guides, News, & Discussion] dhorgas:
I haven't noticed this but I would report it anyway.
[Essential Phone Guides, News, & Discussion] doctahjeph:
Yes this has happened to me before. I think it is a general 8.1 bug as I have had it an 8.1 rom I was running on my Mi Mix as well.
[Essential Phone Guides, News, & Discussion] DOTC:
So you've both of those issues or? I'll post my problem for sure, just want to provide some decent info to them.
[Essential Phone Guides, News, & Discussion] Jank4AU:
In general I wouldn't report anything before trying a clean install first. If it happens again after that, then you know its a verifiable bug. I've got a clean install and I'm not seeing those issues.

I would just hate to have developers chase down bugs that may not really be there.
[Essential Phone Guides, News, & Discussion] tech_head:
I have not seen that.

I have manually turned on "Do Not Disturb" and also auto by time of day and I still get notifications when the volume is up.

I also set to vibrate and the same thing.

I'm not seeing issues.

My phone was set to 8.1B through a couple of dirty installs.

Started clean with 7.1.1 then went dirty (no user data wipe, no apps change) to 8.1B.

I then had to go back to 7.1.1 (no wipe) to be able to change the modest files.

I then flashed back to 8.1B.

No issues.
[Essential Phone Guides, News, & Discussion] dhorgas:
Anything that requires a factory reset is a bug. It's not like factory resetting is something that you'd do as part of regular troubleshooting. All, how can one guarantee it won't reoccur?
[Essential Phone Guides, News, & Discussion] Jank4AU:
A factory reset is absolutely something you should do when going from one iteration of android to another, from 8.0 to 8.1 in this example. There are a lot of changes that have been implemented, hence why Essential is skipping the troublesome 8.0 and going straight to 8.1. Also, when installing custom ROM's, you ALWAYS do a factory reset or clean install or no one wants to hear about your issues. You're free to report any issues you want, but the devs are less inclined to listen if you're dirty flashing. YMMV, take it or leave it, just my thoughts on the matter.
[Essential Phone Guides, News, & Discussion] dhorgas:
Sorry, but Essential is a commercial entity not a volunteer XDA developer. They cannot place expectations on customers to factory reset devices following upgrades before reporting bugs.
[Essential Phone Guides, News, & Discussion] tech_head:
I will chime in here like the other user.

No, no, no, and no.

A factory reset is a last resort. The expectation that someone would wipe their device and go through a complete setup in a crazy and unreasonable expectation.

I have never had to do a FDR between OTA on *ANY* device.

Can you imagine Apple and Samsung saying "you must FDR" your device and restore all your data and Apps"?

Given that Android has no clear way to preserve *ALL* data and apps unless your are rooted, a FDR is painful at best.

If I were installing a custom ROM, I can see how yogurt incompatibilities with build.prop r kernel implementations, where settings might no be the same. This is Essential and they should make sure that any setting that is orphaned is benign.

Any new setting should have a safe default state.

An upgrade from a vendor should never break the device.
[Essential Phone Guides, News, & Discussion] NaterTots:
Everyone I know that has ever called their carrier with phone issues is told to factory reset it.

Factory reset is just about the first thing a customer rep will tell you to do if you're having issues.
[Essential Phone Guides, News, & Discussion] Jank4AU:
Personally I don't think its too demanding anymore. Once you sign in with your Google account setup is a breeze. Almost every password can autopopulate if you choose. I know a lot of people absolutely hate it like death itself. I fell like the process is a lot less painful now than in the past, especially with apps like TiBu.
[Essential Phone Guides, News, & Discussion] tech_head:
That's the lazy scripted process.

If t won't charge; FDR.

If the display is messed up; FDR.

A better solution is to have the person boot in Safe Mode.
[Essential Phone Guides, News, & Discussion] jakkzen:
I have never once had a customer service rep tell me to factory reset my device. I used to work for 2 of the big 5 wireless carriers and it was not something that was ever told to a customer. Especially over the phone.

That is fine that you personally don't think it is too demanding to reset your device. Most everyone on XDA can do it blindfolded and be back up and running in no time. Now, you tell anyone that is a normal consumer to do this. For example, any "non-technical" person, like most of the people out there with smartphones. They will look at you like you have 3 heads growing out of your ass. People hate change, they will not stand for any factory data resets, PERIOD.
[Essential Phone Guides, News, & Discussion] rootnooby:
I find I have issues restoring apps/data with titanium backup. Any app that uses notifications doesn't seem to work well once restored. Have you experienced this?
[Essential Phone Guides, News, & Discussion] Jank4AU:
I don't tend to restore a lot of data. More of restoring call history and text messages. To answer your question, I've not noticed that but it may be because my use differs. Can you name a common app you're having trouble with and I'll see if I can replicate the issue?
[Essential Phone Guides, News, & Discussion] Jank4AU:
Again, I think it's easy enough now. Google allows you to chose your latest backup and it'll automatically restore/download all the apps you had before. You want to open an app for the first time, you'll be prompted to let Google use your login and auto fill your password. All this angst (not singling anyone out, but lots of people are hating on this phone, you can read it anywhere) about everything not being prefect and lately we've had several huge OEM's that had to stop the rollout of their upgrades because it was messing things up. It happens. I don't know, I don't think it's worth arguing over anymore. People have their views. I'm a little more willing to cut Essential some slack because I can see they're working hard on it and I'm extremely happy with this phone. Others...not so much. But that's okay, people have a right to certain expectations when they spend their hard earned money.

My last thoughts on it are this, you can try changing settings, uninstalling and reinstalling things, and waste hours or days troubleshooting. Or, you can bite the bullet and see if a factory reset fixes the problem. If you still feel like reporting it, just let them know what you tried and that only a factory reset worked. Then they can see if there's a way around that for the "commercial" user who can't be bothered with resetting their phone.

[MENTION=2524208]jakkzen[/MENTION] - By the way, people who can't or don't want to reset their phone have no business signing up for a beta build. If it's stability you want, stick to the stable build. Most commercial users aren't going to run into these problems and be in our shoes.
[Essential Phone Guides, News, & Discussion] rootnooby:
MS Outlook app would no longer provide me with notifications for email once I restored it from Titanium Backup.