yashsingh1/xdaforums huggingface dataset:
[HTC 10 Questions & Answers] RKLVV:
Help ! HTC 10 stuck on 'green hTC screen' after trying to revert to stock from Lineage (S-ON, UNLOCKED, OS: 3.16.617.2)

Hello,

I need help fixing my HTC 10. Here are the details:

UNLOCKED (please disregard the RELOCKED shown in the image below)

FUSED

S-ON

OS-3.16.617.2

Stock recovery

I was running Lineage OS 17 and TWRP recovery on this device until recently and I had to revert to stock so that I can pass it on to a family member. I have done this before on a HTC One M8, and followed the same steps. Got hold of the correct RUU zip and exe. (RUU_PERFUME_WL_O80_SENSE90GP_MR_NA_Gen_Unlock_3.16.617.2).

RUU exe:

- I launched the correct RUU exe.

- The RUU exe process stops with 'ERROR[155]: UNKNOWN ERROR' while 'Updating boot' at 3%, and on the phone it is at 90% and then is stuck on this screen.

- I tried relocking the bootloader, this error does not seem to go away.

- Now I go on to try the RUU zip method.

RUU zip:

- I copied this zip onto an SD card and renamed it to 2PS6IMG.zip.

- I put the phone into 'download mode', and followed the prompt below to start flashing the RUU.

- Everything succeeds except for system.img_8, and eventually I see the following errors:

- tp_SYN3708.img@FAIL

- 33 RU_UPDATE_FIRMWARE_FAIL

- 33 RU_UPDATE_FIRMWARE_FAIL

- FAIL33 RU_UPDATE_FIRMWARE_FAIL

- After a reboot, the phone seems to be booting fine and I even see the 'Android is starting... Optimizing app ... of 217' screen. But after this the phone is stuck on a green 'hTC' screen forever. (The capacitive back and recent-apps buttons do light up and buzz when I touch them)

I'd greatly appreciate any help here.
[HTC 10 Questions & Answers] voilatile:
Phone stuck on boot screen after attempting to flash a custom ROM

Hi!

It wa my first try at installing a custom ROM and steps I did are basically the following:

1) unlocked the bootloader

2) flashed twrp (twrp-3.6.1_9-0-pme)

3) did a backup

4) in recovery mode, did a format

5) rebooted to recovery, wiped Dalvik+cache+system

6) rebooted to recovery, chose ROM+GApps's zip to install (lineage-19.1-20220407-UNOFFICIAL-pme, MindTheGapps-12.1.0-arm64)

7) attempted to reboot to the system

And then, the HTC logo appeared with "this build is for development purpose only " etc. etc., in red font. It's been in this state for about an hour.

Could not get it to reboot into recovery mode by holding different combos. When holding power and volume down buttons' LEDs blinked but nothing happened.

I was on stock Oreo, with unlocked bootloader but S-ON.

EDIT:

after about a day, I connected it to pc with USB cable and it turned back on, starting the newly flashed OS. Afterwards, I was able to reboot to bootloader/download/recovery/system.
[HTC 10 Questions & Answers] ondrasouk:
When holding power and volume down, wait for buttons to start blinking and then holds for 20-30 seconds to force the reboot. The reboot is triggered when you release the buttons.

The custom ROM's kernel is not the most stable thing in universe and sometimes it gets stuck. Hope this will help.
[HTC 10 Questions & Answers] TurboLolo:
Hi, I have problem with HTC 10. After power on it always loop (app optimization) and stays on green HTC sign. When enter download mode it shows:

*** UNLOCKED ***

htc_pmeuhl PVT S-OFF

CID-HTC__001

MID-2PS620000

ColorID-WHT00

LK-1.0.0.0000

RADIO-1.0.U010241a@61226

OPenDSP-v20.0.08996.00007_0809

OS-2.41.401.41

Aug 2 2017,12:18:15(857212)

Bootloader shows:

*** Software status: Official ***

*** UNLOCKED ***

*** S-OFF ***

Android Recovery shows:

htc/pmeuhl_00401/htc_pmeuhl

7.0/NRD90M/857212.41

user/release-keys

all I know phone was on Oreo and no clue what was done earlier. I received it this way. I don't care about data lost just bring it back to life, please help.

UPDATE:

Flashing phone with OTA 3.16.401.2 unbrick the device.
[HTC 10 Questions & Answers] m02ndk:
Hi i tried to install the RUU but i got this error "fail12 ru zip error"

i'm in 3.16.401.2 WWE, S-ON, with the bootloader relocked and i can not access to recovery

also i take it to some technicien he told me you need a new motherbord?

help me please
[HTC 10 Questions & Answers] SecurityCze:
deleted
[HTC 10 Questions & Answers] fjjfrank:
hi vinzii

i was wondering have u got your phone back on track

i have exact the same problem
[HTC 10 Questions & Answers] SecurityCze:
What device do you have? Do you know your CID and MID? Where did you buy it?
[HTC 10 Questions & Answers] fjjfrank:
(bootloader) kernel: lk

(bootloader) product: htc_pmeuhl

(bootloader) version: 1.0

(bootloader) max-download-size: 1578400000

(bootloader) serialno:

(bootloader) slot-count: 0

(bootloader) current-slot:

(bootloader) imei:

(bootloader) version-main: 3.16.401.2

(bootloader) boot-mode: download

(bootloader) version-baseband: 2.0.U010241a@71204

(bootloader) version-bootloader: 1.0.0.0000

(bootloader) mid: 2PS620000

(bootloader) cid: HTC__034

all:

finished. total time: 0.109s

and the one thing different with vinzii is that i can connect the phone white the pc
[HTC 10 Questions & Answers] SecurityCze:
Is your adb connection working? If that is the case it should be simple as flashing twrp againg and restoring a backup. Are you S-OFF? Was your phone on Oreo before brick?
[HTC 10 Questions & Answers] fjjfrank:
yes adb is working

but i cant flashing twrp because its oem lock bootloader is relocked and i am s-on

the phone was on oreo but i was not happy with it so i want to go back to nougat
[HTC 10 Questions & Answers] Sloth:
You can't go back to N because you are s-on. You can only go backwards if you are s-off.
[HTC 10 Questions & Answers] fjjfrank:
yes yes i no it now

i feel me al little bit stupid

but my phone is not working now anymore en i think i have 2 options

1 bring the phone to a repaircentre

2 buy a xtc2clip and then get the phone s-off
[HTC 10 Questions & Answers] Wonders_Never_Cease:
Can try this... But need bootloader unlocked at least...

https://xdaforums.com/htc-10/how-to/solution-imei-signal-downgrade-oreo-8-0-t3748999
[HTC 10 Questions & Answers] fjjfrank:
that is what i have tried to go back to nougat

en then it goes wrong with my device

i appreciate your help
[HTC 10 Questions & Answers] SecurityCze:
Well, I suppose you are not booting into system, are you? If you are not and OEM lock is enabled + you dont have TWRP flashed - the only way (I know of) is to get RUU file for your CID and MID (since you are s-on). Also It needs to be an Oreo RUU. Unfortunately I wasnt able to find any for your android version (3.16.401.2)

Best chance is to contact HTC support (they have online chat) and ask them if they can provide RUU for this version.
[HTC 10 Questions & Answers] fjjfrank:
ok i will try that

i really thank you for your time
[HTC 10 Questions & Answers] SecurityCze:
Its fine, I had a similar problem few days ago. I know how frustrating it can be. Keep us updated. In case somebody has same problem.
[HTC 10 Questions & Answers] m02ndk:
Hi same problem here, let me know what htc support tell you

thanks
[HTC 10 Questions & Answers] fjjfrank:
A little update here

I have contact with HTC and they say to me that they not can't give me a ruu

They are now going to pickup my phone and repair it

If I now more I let it now here
[HTC 10 Questions & Answers] chamosolano:
Hi, did you manage to solve it?
[HTC 10 Questions & Answers] SecurityCze:
If you are facing the same issues you can try holding all butons at once. Atleast for me it seems like this combination boots me into download mode from time to time. Just try holding power, vol up and down at the same time for a minutě or do, and se if it interupts the bootloop and boots you to download mode.
[HTC 10 Questions & Answers] TheMadKing:
I can access both the download and the recovery mode, but there isn't much I can do until the RUU zip appears somewhere.

I've been vaguely thinking about sending it to warranty, but the bootloader is relocked, so I don't know what they will do.
[HTC 10 Questions & Answers] chamosolano:
We definitely have to wait for them to release ruu 3.16.401.2 to make a clean installation .. one more brick for a good time, hopefully it will not be for much ...
[HTC 10 Questions & Answers] Dark Sector:
Hello guys,

Quick question my HTC 10 bootloader is unlocked and on stock recovery now but has no download mode installed and no OS installed.

Is there a hope?
[HTC 10 Questions & Answers] oxineitor:
Another boot loop no reason team member

Today I woke up and I get noticed that my phone was charging all night with the error of slow charging, then I realized that the physical buttons did not work except the home button. So I decided to restart it (I thought it was software bug) and it went into bootloop...

I have the developer ROM deodexed version 2.51, yesterday i was trying to install Oreo with no succes.

I tried these steps posted by [MENTION=4987085]xunholyx[/MENTION] but I made a mistake flashing aboot.img
[HTC 10 Questions & Answers] xunholyx:
Can you provide a link to that post of mine? I don't remember exactly what it was related to.
[HTC 10 Questions & Answers] oxineitor:
https://xdaforums.com/showpost.php?p=69856732&postcount=972

It seems that this solution go well in this

https://xdaforums.com/showpost.php?p=69874694&postcount=18
[HTC 10 Questions & Answers] servnotif:
Hey guys i've joined the boot loop boat since Friday. Ran out of ideas and starting to lose hope.

Device: HTC 10 CID: HTC__332 | MID: 2PS650000 (Latin America Telcel)

How I got boot looped:

Unlocked bootloader for the first time.

Factory reset, reboots fine.

Install SunShine S-off apk, give it a test run just out of curiosity, obviously failed.

Flash most current TWRP and reboot on recovery.

Use adb sideload and flash BETA-SuperSU-v2.74-2-forceencrypt.zip

Reboot looping after this.

In the thread where the superSU link was posted two other people got boot loops too, one solved it by wiping boot and system, other by flashing R2-SuperSU-v2.82-SR2-20170808115921.

Mine keeps boot looping on the white htc logo. Everything else works fine (recovery, download). Unfortunately it's not s-off. I've downloaded every RUU that matches, it won't succeed (RU_MAIN_VER_FAIL). I recovered a twrp backup that i downloaded for my CID and MID, boot loops as well. in TWRP i can successfully install other ROMs like CM and Viper but they boot loop exactly the same way, i've wiped everything that can be wiped but nothing works, also reflashed those SuperSU packages but makes no difference.

Any ideas? Thanks in advance!
[HTC 10 Questions & Answers] Bergmann891:
Hey guys,

I've bought a new HTC 10 from China (because it was a fair price) and tried to install LeeDrOiD on it, to get rid of the chinese apps and the other unused stock apps. So I unlocked my bootloader, installed TWRP, created a backup of the whole phone, downloaded the latest LeeDrOiD image for the HTC 10 and installed it. If I enable the encryption option while installing, the device is stuck on a bootloop. So I've tried to install without encryption. This fixed the bootloop problem, but now I get the following message: "Encryption unsuccessful: Please do a factory reset". But the factory reset did not changed anything, the message still pops up after booting. If I format the data partition using TWRP I have the bootloop problem again :/ How do I fix this? Or even better: Is it possible to install an european stock ROM on a chinese HTC 10?

Thanks for your help.

Greetings, Bergmann89.
[HTC 10 Questions & Answers] busucyp:
Can I do something to work? Bootloader and recovery not work. Install firmware from SD card and my PC, not work. In first photo was before reboot several time.

EDIT: After many attempts, I succeeded to enter in Bootloader.

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[HTC 10 Questions & Answers] nubreed000:
I just started a thread on this before I noticed this thread, so here is the post from there:

This morning I noticed that my touch buttons aren't working (the back button, for example). When I restarted my phone, it got stuck in a bootloop and it's been in that ever since. The only screen that it will go into is the bootloader screen (the white screen that you enter by holding Vol-Up and Vol-Down while powering up). From there I try to enter download mode and/or recovery mode, both of which just make the phone go back into bootloop. The phone is unlocked, and S-Off. I recently put a new micro SD in, so I tried taking that out and rebooting but that didn't help.

Has anyone had this happen to them before? Is there any way I can fix this? I've had issues with this phone before (not bootloops, but updating firmware would never work, no matter which method I tried), so I am wondering whether this is an issue that I can fix, but any ideas are welcome considering I've had this phone for less than a year...
[HTC 10 Questions & Answers] fjjfrank:
so i have got today my phone back from htc

they have changed the mainboard and the battery

why they changed the battery i dont now

all is fixed under warrenty

i have now inmediatlly s-off my phone
[HTC 10 Questions & Answers] nitramus:
What did you do before this. Looks like you downgraded from oreo back to noogat. If so look for the proper thread for instructions
[HTC 10 Questions & Answers] EdHaku:
Well, I was using my phone normally when suddenly it froze.

After that, it's been stuck on boot loop ever since. Is there a way to fix it?

What I've tried:

-Charging it

-Wait until it has no battery left, then charging it

-Taking out SD and SIM card

-Going into Download Mode

I can get into Download mode sometimes, but it just freezes there and reboots again. Even if I'm able to boot to recovery, it gets stuck on twrp startup screen.

My phone's rooted, viper one rom, S-ON.
[HTC 10 Questions & Answers] yldlj:
Probably because your using viper with Oreo firmware. Viper is a Nougat ROM. I would say try using a RUU but your S ON and there is no Oreo RUU for your device.
[HTC 10 Questions & Answers] Rolo42:
I would connect it to a PC and try to RUU it from there.
[HTC 10 Questions & Answers] busucyp:
I try to install firmware from Oreo OTA because I can't enter in Recovery, but it didn't work. After this I try to install firmware from Nougat.

Can you help me with thread?
[HTC 10 Questions & Answers] EdHaku:
Actually, it might be worse than that. I'm using Marshmallow with a Nougat ROM. There's no RUU for my device. It's from Hong Kong.
[HTC 10 Questions & Answers] xunholyx:
What's your current firmware? If you give me the version number I can probably find an RUU for you. It's listed under "OS" in download mode
[HTC 10 Questions & Answers] yldlj:
Sorry I got you mixed up with another post. Like [MENTION=4987085]xunholyx[/MENTION] said, what's your firmware?
[HTC 10 Questions & Answers] Sardinius:
Touchscreen frozen at restart

Sorry to anybody for my primordial IT illiteracy and I hope to be in the right place with the right issue.

Sometimes last month, while traveling abroad, my htc 10 received the Oreo 8.0 upgrade. Device was working fine till that moment although having gone through a very troubled touchscreen substitution by an improvised and incompetent technician. Things is that after the Oreo update I cannot switch off or restart the device because at restart, after vibration snd logo image, touchscreen gets frozen and I cannot interact with it. Although side buttons as power and volumes switch works, yet power button if pressed twice activates the camera but doesn't allow me to switch off the device. This was a catastrophe for me as I could not access my bank, boarding cards and hotel bookings. I changed device as soon as I could and after aprox a week, the time needed by the device to completely drain the battery, I found out that connecting to a charger and switching it on, it works flawlessly. I am still in this situation and I have not read anywhere on the net of a similar bug. Thanks in advance for the effort to understand my wording.
[HTC 10 Questions & Answers] nubreed000:
Thanks. I'll give it a shot, but I'm not expecting this to work. I tried flashing RUU's before and they always failed.
[HTC 10 Questions & Answers] Rolo42:
Ensure you're using the correct RUU from htc with the same or higher version than what your phone is. x.xx.YYY.x (YYY has to match; xxxx => than your firmware)
[HTC 10 Questions & Answers] EdHaku:
It's 1.96.708.5

CID is from Hong Kong.
[HTC 10 Questions & Answers] yldlj:
Well a quick search in the stock thread came up with this Oreo RUU

https://xdaforums.com/htc-10/how-to/stock-stock-collection-recovery-ruu-ota-t3359297/post75300717

If that matches your CID your good to go
[HTC 10 Questions & Answers] EdHaku:
Damn, didn't knew about that, thanks. I was looking for this RUU since long ago. I had stop looking because I lost my hopes.

Is there any tutorial I can look around?

Also, my phone boot loops even in download mode sometimes, so wish me luck getting this RUU in it.
[HTC 10 Questions & Answers] yldlj:
Tutorial for what?

How to flash RUU

Rename the zip to 2PS6IMG.zip

Place on External SD Card

Boot to download mode

Press VOL up to flash.
[HTC 10 Questions & Answers] nitramus:
https://xdaforums.com/htc-10/how-to/downgrade-problems-downgrading-htc-10-t3735658
[HTC 10 Questions & Answers] TheMadKing:
I'm not sure if I should ask this here or in a different thread, but, as my phone is still stuck in a bootloop, and I can't do much until the WWE Oreo RUU is leaked (if it will), I was thinking, would the guys from service have it? Would sending it back to service do anything?

I mean, I'm sure that it will void my warranty, after all, I did this myself, but would they be able to reflash the software, even if for a fee?
[HTC 10 Questions & Answers] Hel10s:
Hello, sorry for create another thread about this topic, I just saw that all hardbrick cases go here.

I have flashed an incorrect firmware and the phone doesnt boot ** ultrafacepalm **. No boot, no screen on, no charge led on... Os almost dead.

From my experience with other phone (s4 mini) I think maybe put a dump emmc from an equal mobile on my sdcard maybe can get it started and run a ruu.exe or ruu.zip to restore it.

Could someone make a dump of an HTC 10 32G international unlocked emmc please? I would like to try this, the next thing would be to send it to HTC SAT.

Example of i want to do (i did similar process on a s4 mini with qualcomm SOC and works!): https://forum.hovatek.com/thread-19721.html

Thank you!!
[HTC 10 Questions & Answers] __BlackEyed__:
I want to buy a new HTC 10. Do the boot loop problems seem batch/serial related and is it then fair to say the new phones do not have this problem?
[HTC 10 Questions & Answers] yldlj:
I have had the HTC 10 since release and have never had one bootloop.
[HTC 10 Questions & Answers] Rolo42:
The bootloop problems are almost entirely user related.

The remaining few appear to be battery-worn-out-related.

Are there cases you have in mind that don't involve flashing or battery replace/recalibrate?
[HTC 10 Questions & Answers] __BlackEyed__:
I want to buy and use the phone completely stock. I saw some replies in which the bootloop also occurs when the phone is stock.
[HTC 10 Questions & Answers] EdHaku:
I keep trying, but never get into Download mode. The grey HTC logo shows up, but then it gets into bootloop again.
[HTC 10 Questions & Answers] yldlj:
Power off phone. Hold vol down and power to boot to download mode. If that doesn't work I'm sorry looks like a brick.
[HTC 10 Questions & Answers] EdHaku:
The thing is, I can't turn it off. I have to wait until the bootloop "stops", and even it I do that, the grey logo shows up, but it doesn't enter Download mode, just restarts again.

I wonder what caused this brick. Seems like I'll need a new phone.
[HTC 10 Questions & Answers] huanhoho:
Hey guys. I have a problem here. My HTC 10 has always been S-OFF. It was UNLOCKED before, but it LOCKED when I moved from a custom ROM to the stock ROM about a year ago. I received the OTA upgrade to Oreo weeks ago, it was working fine, but the battery life was not great. I tried to install the Leedroid (using the recommended firmware) but I didn't unlock the bootloader before doing that. The phone never started after that. I can enter Download/Bootloader mode, but I cannot unlock the bootloader. As I am S-OFF, I thought that everything could be easier but it is not. I tried different combinations of firmware and RUU without success. .Some of them result in some error, others seem fine but then the phone gets stuck in the HTC image forever. I was using the CID/MID Unlocked US and I used the firmware for this version when trying to install Leedroid. After the problems, I changed to supercid (11111111) and MID 2PS620000. I managed to install the firmware and ROM 2.41.709.73 but I am stuck in the HTC image. I tried stock and custom ROMs, Nougat and Oreo, no success. I could install the TWRP, but I don't know what to do. I tried a RUU EXE but it keeps saying my battery is 30% (although the mobile shows 95%)

Current situation: 2.41.709.73 LOCKED PVT S-OFF / Official

I don't mind Nougat or Oreo if I can use my phone.

What can I do? Any thoughts?
[HTC 10 Questions & Answers] Rolo42:
Let go of the power button as soon as it vibrates (but keep holding VolDn until you get the screen).

---------- Post added at 11:00 PM ---------- Previous post was at 10:54 PM ----------

Stuck for how long? If you didn't wait an hour or so, you didn't wait long enough.

Flashing a stock ROM doesn't relock the bootloader, so you did something else.

Use 2PS6IMG.zip on your SD card to RUU it, leave it in the charger.