yashsingh1/xdaforums huggingface dataset:
[Google Pixel 2 XL Accessories] blyndfyre:
Is it the consistency of silicone? Can you continually rub it with your thumb and try to ball it up?
[Google Pixel 2 XL Accessories] cdig:
Seems so. I worry about rubbing it too much lol. But will keep at it I guess.
[Google Pixel 2 XL Accessories] BR7fan:
The alcohol pads also help in removing the access loca as well.
[Google Pixel 2 XL Accessories] zetsumeikuro:
Be careful with the cleaning of the loca. If you rub it too hard or use objects you can damage it and it will no longer look smooth on the sides and will get worse.
[Google Pixel 2 XL Accessories] kellybrf:
use alcohol pads and swipe gently in one direction. don't get too aggressive, it'll eventually come off. you'll also notice a lot of lint around the edges for the first week or so. that'll go away too
[Google Pixel 2 XL Accessories] BR7fan:
They responded to me very quickly..... Website
[Google Pixel 2 XL Accessories] fullmetal509:
Im a bit confused, my replacement is on hold is it because i have to send it my current damaged glass protector to them first?
[Google Pixel 2 XL Accessories] force70:
Not sure why that is confusing, its straightforward and thats their procedure.

I dont like it but thats how it is.

sent from my Pixel 2 XL or Note FE
[Google Pixel 2 XL Accessories] blyndfyre:
I ordered from amazon.ca and my first install ended up with a bubble even though I followed instructions to a T and watched many videos and read through this entire forum. Anyways, I contacted Amazon and they shipped me a new one with free overnight shipping and provided a return label with free return shipping of the first Whitestone. They said just peel the glass off my phone as best as I can and put it in the box for return.

I just applied the new one last night and I'm happy to report no issues, no bubbles, flawless minus a little bit of lint sticking to the edges which I'm hoping will go away as the edges of the LOCA loses it's tackiness.

Note: One thing I noticed during the second installation, when letting the LOCA pour out for 30 seconds, there was one last drop that clung to the vial. I created a little bit of air pressure by compressing the soft part of my thumb into the top of the vial and the last drop fell out. I didn't do this on my first install and I wonder if having less LOCA was the reason for my bubble. I considered tapping the vial to release the last drop but I was worried that would stir up some dust particles that might fall on the screen.
[Google Pixel 2 XL Accessories] BR7fan:
Yes you're correct
[Google Pixel 2 XL Accessories] lukikai:
I asked on amazon if they sell only the glass.

And this was the answer.

Dear customer,

We do not sell glass only.

Kind regards,

Whitestone team

What happen if my glass broken and I already have the set?
[Google Pixel 2 XL Accessories] tysj:
If you read a few posts above yours, there is an RMA process where the cost is ~$15. You do have to ship the original glass back. I'd honestly just use a plain envelope with the glass wrapped in some thin cardboard to keep the cost below a $1 to ship it back. I assume they do this so you just buy discounted kits/glass for others while you still have a good glass.
[Google Pixel 2 XL Accessories] ewizzle78:
worst service ever....

My review is for the service, not for the product. I never got to try it.

this is not an easy install, clearly, but I had two major problems. attempt #1: there were TONs of bubbles. very small little bubbles in the adhesive. These WILL NOT COME OUT after you cure with the UV light they would be permanent. As such you have to start over.

I had to wash the adhesive off (which is a smelly mess), and try again. The instructions on the re-install are terrible. There is no clear indicator on which side is up or down, and nothing saying if you do it wrong it will TOTALLY DESTROY the product. There should be a much clearer warning about faceup or down.

I think I could have figured it out but screwed it up. Clearly my fault. Upside down this thing is a total waste. Was beyond scratched after a couple days and popped off super easily. again... my fault.

I reached out to Whitestone about the issue, suggesting they improve the instructions, and after a bunch of emails, they approved a warranty replacement. Great! Right?

NO! After arguing about the lack of a payment BUTTON on their website for the return shipping cost for TWO WEEKS, They had to fix the website... seriously. I paid another $15 for shipping after spending $7 to ship back the damaged one back, and thought I was fine. 3 weeks later and 25 emails, they still have not shipped my product. 6 weeks after I originally contacted them! They are playing game, and seriously do not care about their customer.

Also! Because this has been so long in process, it is past the Amazon dispute/return window. AWESOME! If they had not authorized my warranty I would totally understand, but they did. If they would have just been honest upfront I wouldn't have had to deal with this bull**** for 6 weeks and about 40 emails of back and forth frustration.

If this was a $12 screen protector, ok, whatever. But for $50 + $25 in extra shipping... I'm so PISSED! Credit card dispute in process.

buy this with the understanding if you screw it up, you are out $50 with little recourse.
[Google Pixel 2 XL Accessories] ilal2ielli:
Amazon will still usually help you out even past the return window. Just be upfront and nice to them.

They took back my Nexus 6P when Google started replacing people's with Pixels, a year after I bought it from them.
[Google Pixel 2 XL Accessories] BR7fan:
Delete
[Google Pixel 2 XL Accessories] ewizzle78:
I thought they would have been more helpful too, and have had good experiences in the past, but this time they didn't cover it.
[Google Pixel 2 XL Accessories] BR7fan:
It's easier to get ahold of them on Amazon then it is at the website
[Google Pixel 2 XL Accessories] blyndfyre:
Got mine from Amazon Canada and Amazon took care of everything for me to get a no cost exchange as my first one had a bubble that formed after the curing process. I didn't even talk to Whitestone, only Amazon and they paid the return shipping of the original kit.

First attempt if the second kit went flawless by the way. Looks and feels amazing relative to every other screen protector I've tried for this phone.
[Google Pixel 2 XL Accessories] bradputt:
well, there's a sticker and a protector film on the glue side. how u could miss that is beyond me. :confused:
[Google Pixel 2 XL Accessories] ewizzle78:
And if the first attempt doesn't go well, the sticker and film are gone. You have to wash the crap out of it to get the glue off and only have a blank peice of glass. There are a couple very tiny bumps on the screen facing side. But I missed it. No instructions about this at all.

If anybody else has to do a 2nd attempt. Make sure the bumps are face down.
[Google Pixel 2 XL Accessories] bradputt:
ahhh.... you were refering to the second try.... no wonder you could mix them up....

true, i noticed the little bumps on near the speakers cutout when i install mine, that's how they keep the glass "afloat" on top of the glue.
[Google Pixel 2 XL Accessories] Hyflex:
I disagree, it's a fairly simple install if you follow the instructions, use some common sense and if need be watch a YouTube instructional video.

If you managed to get tons of bubbles under the adhesive you did something wrong... of course you don't cure the LOCA glue if you can see bubbles. You would need to figure out a way to get them out. If they're near the edge you can carefully lift the corner of the protector up a tiny bit and let it go back down and they slowly move out to the edge of the screen.

The glue doesn't smell and of course it's a mess... it's glue. If you had cured it as you said you did it wouldn't be that messy as it would already be cured.

Seems you need to pay more attention when installing first time round...

You're lucky they even approved a replacement, it was user error for the install not their product.

They're not playing a game, maybe try and talk to them like a normal human being and try and find out what is going on.

Amazon will cover you regardless of the dispute/return window just provide them with proof of the email chain and the lack of receiving a replacement and they'll likely issue a refund.

You haven't gone through the correct chain asking Amazon and as for disputing it... it was your mistake and error not the products. A company isn't responsible for a user unable to install correctly.

That's how it should be... if you screw up it's YOUR fault.

Side note: I ordered one, installed it with no issues whatsoever it was very simple. Less than 30 mins ago I finished installing one on my cousins phone and that one went just as smoothly, if not smoother because I didn't need any instructions.
[Google Pixel 2 XL Accessories] kellybrf:
don't be an ass
[Google Pixel 2 XL Accessories] fullmetal509:
did they supply a box for you to ship them back the glass protector?
[Google Pixel 2 XL Accessories] BR7fan:
No,just get a padded envelope and ship. They basically want the glass back to be sure you're not trying to get a freebie
[Google Pixel 2 XL Accessories] fullmetal509:
k thanks, i just sent mine, wish they would of supplied the envelope/package.....
[Google Pixel 2 XL Accessories] BR7fan:
From what I understand we don't need it,correct ? I'm aware it's for third party apps to also get great shots .I'm excited for that it's more convenient and useful
[Google Pixel 2 XL Accessories] Hyflex:
I'm hardly being an ass. I'd argue he is by disputing a payment when the issues he had are entirely his fault and he doesn't deserve a replacement.

That's like me buying a car, attempting to drive it, crashing and expecting the manufacturer to replace the car... The car manufacturer then offers out of goodwill to replace it (even though they don't have to), this replacement taking longer than expected and then the customer disputing the payment to try and get a refund...
[Google Pixel 2 XL Accessories] force70:
I agree with you.

Since when is telling it like it is being an ass?

Some people are just so sensitive these days lol

sent from my Pixel 2 XL or Note FE
[Google Pixel 2 XL Accessories] def-g:
Not always what u say but how u say it. Dude made some errors, but he's having a tough go. Your responses were more than a bit Dickish. U sound like ur a Whitestone employee or Shareholder. People come on here to help and find solutions...not be lectured. Have a great weekend.

G
[Google Pixel 2 XL Accessories] iazybandit:
It's been 2+ months since my installation - https://youtu.be/NB0ssnD08PU

The Whitestone Dome is still mint. No scratches or cracks. The dust around the screen and in the cavity between the edge of the protector and case has been very very minimal. The tgsp hasn't moved either. The oleophobic coating is great. I typically have sweaty hands and once in a while, I'll see my finger prints but it comes off easily.

I installed one on my wifes and hers is going strong as well. She wears makeup (what female doesn't?) and although she gets powder on the tempered glass, it wipes off easily.
[Google Pixel 2 XL Accessories] chowae:
Thought I'd let you guys know my experience with the Whitestone.

Pros:

- Install is actually pretty straight forward and relatively easy if you follow the instructions

- REALLY good oleophobic coating. One of the best I've seen on a screen protector

The bad:

- My first install resulted in bubbles the next day after install. Returned via amazon for another

- My 2nd install was perfect... a week later I was playing pool... leaned on my cell phone and cracked the screen protector (my fault, but it seems rather fragile)

- Week 2.... bubbles started to form near the bottom speaker grill.

After it's all said and done, I can't recommend it for the high price. If you look on amazon you'll see many users with the bubble issue.
[Google Pixel 2 XL Accessories] stumpy352:
We're having the bubble issue on the InvisShield protector as well.
[Google Pixel 2 XL Accessories] mkouk:
I've been using the dome glass for a few weeks, I had no issues with the installation. However, over the last week or so I'm experiencing lots of issues with reduced touch sensitivity on the screen. Lots of non registered touches or I touch on one part of the screen and another part gets registered.

It's mainly around the edges of the screen on the left and right. Not much has changed, the only thing I can think of is the unusually low temperatures over the last few days. Could that have had any impact on the loca?
[Google Pixel 2 XL Accessories] bradputt:
i dropped my phone and chipped my whitestone, is there anyway to buy the glass only? i still got one vial of LOCA glue left.
[Google Pixel 2 XL Accessories] fullmetal509:
https://www.amazon.com/Protector-Gl...eywords=whitestone+dome+glass+pixel+2+xl&th=1
[Google Pixel 2 XL Accessories] kellybrf:
for $0.30 may as well get the full kit with prime shipping
[Google Pixel 2 XL Accessories] fullmetal509:
or you can register your product on whitestone's website, and get a warranty replacement, just be sure to send your damaged product back to them (chipped screen protector). Thats what i did, my replacement arrives this Monday......
[Google Pixel 2 XL Accessories] bradputt:
does their warranty cover accidental drops? i mean it's my fault that i dropped my phone....:(

did you dropped your phone too?
[Google Pixel 2 XL Accessories] fullmetal509:
I'm sure they cover accidental drops, mine a small crack on the bottom right corner showed up, might of pressed against it with something while in my pocket, not sure never dropped it or anything. My replacement arrives Monday 03/12.
[Google Pixel 2 XL Accessories] AndrasLOHF:
Are they still requiring that you send the damaged one first before sending the replacement?
[Google Pixel 2 XL Accessories] fullmetal509:
Yes

I was confused at first because i assumed they were going to provide some type of package/envelope for me to sent back(since they charged $12 for shipping), until i reached out to them, and made it cleared that i had to provide it myself....
[Google Pixel 2 XL Accessories] aznriceballman:
Amazon.ca isnt an option for purchase location
[Google Pixel 2 XL Accessories] chriskwarren:
Yeah I noticed that too. I picked Amazon US as it was the closest option.
[Google Pixel 2 XL Accessories] Samuel Holland:
Taimen_#1

I have to admit, I sure love the coating and smoothness of this glass.
[Google Pixel 2 XL Accessories] chowae:
Can you confirm that Canadians can get a warranty replacement? Your site does not support amazon.ca or list Canada as a location for paying for shipping costs/warranty claims.
[Google Pixel 2 XL Accessories] aznriceballman:
Has anyone experienced this even with a perfect install? These bubbles just showed up on my screen randomly, it wasnt there before.

[IMG="Bubbles"]https://puu.sh/zIo0M/f8193b2e68.jpg[/IMG]
[Google Pixel 2 XL Accessories] Mikulec:
I have the same on the Invisshield true fit screen protector, even on the same place.
[Google Pixel 2 XL Accessories] jonstrong:
Yep - almost identical to the issue with my InvisShield. That's why I'm anxiously awaiting receipt of my replacement pack with the newer LOCA formulation. The "first gen" InvisShield / LOCA looks great over the display portion of my P2XL screen, but I have the same micro-lifting around the speakers and in the corners. Hoping the new LOCA formulation does the trick.
[Google Pixel 2 XL Accessories] lukey-55:
Tried the SGfresh twice and both times resulted in bubbles being left...

Ordered a Whitestone Domeglass to see if that would work any better, and I'm happy to report that my first time installation sent perfect and it was a lot easier then the SGFresh?

Really pleased!!
[Google Pixel 2 XL Accessories] jonstrong:
Post pictures?

I just received my replacement glass and LOCA (new formulation) from SGFreshIdea. Shipping via DHL was *much* faster than the original SingPost process. Just have to set aside a bit of time now to tackle this -- I'll report back when done.
[Google Pixel 2 XL Accessories] bkdodger:
Installed last night... I'm very happy with results and quality of SP... Let's see how it holds up with daily use... Install was easier than I thought.. Definitely watch videos a few times before install...

Pixel 2 XL
[Google Pixel 2 XL Accessories] AndrasLOHF:
This is kind of lame. I've used several different screen protectors with warranties none of which required me to return the glass first. This obviously leaves the user with 2 options, buy a cheap protector or having an unprotected screen while waiting for the replacement. Not sure why if Whitestone was so worried about being jipped, a credit hold couldn't be charged then reverted when the damaged glass is returned. I know I'd much prefer that route.
[Google Pixel 2 XL Accessories] def-g:
How's the feel of the glass? How's the fit compared to SG?

G
[Google Pixel 2 XL Accessories] lukey-55:
Feels very smooth I forget it's on there to be honest.

It's a top quality screen protector I really like it
[Google Pixel 2 XL Accessories] blyndfyre:
I'd forget it was on there too.... if it wasn't for all the dust and lint that remains stuck to the edges of the protector.
[Google Pixel 2 XL Accessories] OxyEthane:
Can you guys tell me with case work with the dome glass screen protector?
[Google Pixel 2 XL Accessories] kellybrf:
all of them
[Google Pixel 2 XL Accessories] bkdodger:
It's been a short time but I'm impressed with this protector.. Touch and quality... No worries with cases which I think is a positive when I know others were complaining it wasn't full edge to edge.. But for case use it's perfect... I'm rocking it with the Rhinoshield bumper..

Pixel 2 XL
[Google Pixel 2 XL Accessories] s--c:
I applied the dome glass screen protector. Blacks seem fine. But when I view white or colours the screen seems grainy. Is this normal for the dome glass protector?
[Google Pixel 2 XL Accessories] bkdodger:
Hmm.. Definitely should not look grainy.. screen looks clear like without one..

Pixel 2 XL
[Google Pixel 2 XL Accessories] s--c:
Could it be the pixel 2 xl? I read online that it can be grainy. Just depends on manufacturing of phone. Unfortunately I didn't check the screen without the screen protector. I put the screen protector on straight away. Not sure if it's the protector or the phone display. Don't want to remove the display though.
[Google Pixel 2 XL Accessories] bkdodger:
It's possible it could be phone.. Hopefully you don't have a bad one.. Did you try mess with color profile and disable adaptive brightness.. How does it look when you shift phone?

Pixel 2 XL
[Google Pixel 2 XL Accessories] s--c:
Yeah tried all that. Normal blue shift problem, which I don't mind.

When I go to a white background and scroll it appears the grain is stationary and above the screen, making me think it's the glue or screen protector. Strange.
[Google Pixel 2 XL Accessories] bkdodger:
Unfortunately I'm thinking only way to find out is removing the protector... If you have the extra tube of glue I've seen videos of cleaning and reapplying..

Pixel 2 XL
[Google Pixel 2 XL Accessories] Jameswebb97:
Anyone know if Whitestone Dome Glass is compatible with the Tech21 Evo Check case?
[Google Pixel 2 XL Accessories] blyndfyre:
Can you attach a picture? My Whitestone Dome screen protector is clear as can be. Neither the display nor the protector is grainy. It's the reason I chose a glass screen protector as I can't stand the "orange peel" effect often imposed by plastic screen protectors.
[Google Pixel 2 XL Accessories] kellybrf:
case compatibility has been discussed many times. there are no case issues with this protector
[Google Pixel 2 XL Accessories] s--c:
i removed the glass and the problem was still there, i applied a new protector, what a waste lol. at least the whitestone dome protector wasnt the problem, thumbs up for the protector albeit a bit pricey.

shows how poor the pixel 2 xl screen is, oh well.
[Google Pixel 2 XL Accessories] swapavi:
A little off topic since this doesn't pertain to Whitestone done, but has anyone tried the heroshield tgsp?

https://m.ebay.com/itm/Full-Adhesiv...218232&hash=item3b0451d2ac:g:fD0AAOSwLwBaa20k

It claims full adhesive all around, so no dot matrix. Looks promising
[Google Pixel 2 XL Accessories] ilal2ielli:
Plenty of information here:

https://xdaforums.com/pixel-2-xl/accessories/short-review-recommended-adhere-t3729920
[Google Pixel 2 XL Accessories] xxnoelziexx:
Protector has been on my phone a little over a month now. Install was perfect no bubbles but has developed a fault the past few days. Which had started to get bigger, will have to look into a return to Amazon UK.
[Google Pixel 2 XL Accessories] jonstrong:
That's a shame... I was wondering how well the LOCA would hold up. Curious to see how others are doing with the Whitestone Dome Glass after it's been on the phone for a month or two or longer.
[Google Pixel 2 XL Accessories] AndrasLOHF:
Ugh.....oleophobic coating is wearing off already towards the bottom right of my screen.
[Google Pixel 2 XL Accessories] def-g:
Anybody remove it after curing. Clean off the LOCA and reapply? Saw a video on YouTube. But wondering if anyone has tried it for P2XL.

G
[Google Pixel 2 XL Accessories] zetsumeikuro:
Any halo on the Spartan?
[Google Pixel 2 XL Accessories] Bogega:
That's disappointing. I'm actually glad this thing was already sold out by the time I wanted to place order. Couldn't even imagine it will be flat.

I'll stick to my intelliarmour for now. So far for me it is the best option out of 5 other glasses I tested.
[Google Pixel 2 XL Accessories] noeldavid:
mine already has a printed label but has not been delivered to usps yet. I wrote them through Amazon to cancel the order since it is not a Dome, it is a flat glass. Will also keep my intelliarmor, I have no issue with the dots and it blends perfectly with the x-level case, almost no gap between glass and case
[Google Pixel 2 XL Accessories] nickzkcin:
I noticed there is no cut out for the front facing camera either. Will the glue and glass affect image quality?
[Google Pixel 2 XL Accessories] moon2eth:
Their note 8 offers full curved edge coverage for the same price. If buy this **** you're a cuck that's happy being treated like a second class citizen.
[Google Pixel 2 XL Accessories] nizarnoor:
Thanks for posting this. Any pics with the screen on?

And are you going to show us the smaller Pixel 2 as well?

Thanks again.
[Google Pixel 2 XL Accessories] gogol:
What a let down. I will stick to Ultimate Shield tempered glass. It's also flat, dot matrix, but way much cheaper at around 11 USD or so when I bought it. Ultimate Shield is certainly not the best, mediocre at best, but it is good enough. Thing is that I cannot think to spend 50 USD for this flat-dome!
[Google Pixel 2 XL Accessories] deadite66:
Well, that really disappointing.

i'd like to see other peoples installs with different cases to see if the gap around the edge is too much for me.
[Google Pixel 2 XL Accessories] Nekromantik:
what a let down

might just get mime and see if anything curved does come out.
[Google Pixel 2 XL Accessories] deadite66:
just wondering, what would happen if you took a curved screen protector, clean the glue from around the edge then used the whitestone process to stick it on.
[Google Pixel 2 XL Accessories] AndrasLOHF:
Product name needs to be change to Whitestone "Flat" Glass.
[Google Pixel 2 XL Accessories] Pkt_Lnt:
I've found three on Amazon that claim to be curved, and the photos look like they are. I've found few comments on them. I may order them to see how they stack up, and with the longer Christmas return window its tempting. Of course I could not install them, but I can see hands what they look like.

https://www.amazon.com/dp/B075WW69PS/_encoding=UTF8?coliid=I34OKT9YUEL9AB&colid=3CCI4AZ4LPAGL&psc=0

https://www.amazon.com/dp/B076PL8XSF/_encoding=UTF8?coliid=I2EJT6W7KGPVVO&colid=3CCI4AZ4LPAGL&psc=0

https://www.amazon.com/dp/B077M85LYZ/_encoding=UTF8?coliid=I3GOMVHKURGLXV&colid=3CCI4AZ4LPAGL&psc=0