yashsingh1/xdaforums huggingface dataset:
[Google Pixel XL Questions & Answers] exodus1337:
So I may have a temp fix.. It appears to work for me and the custom ringtones I have..

Go to Battery – Settings (three vertical dots top right) – Battery Optimization, open the All apps section from the drop down menu, go to the relevant apps anything that says ringtone, txt, sms, call, etc..., and tap on “Don’t optimize.” Then reboot your phone..

So far, users have reported that this doesn’t affect battery life significantly either.
[Google Pixel XL Questions & Answers] jskinvest:
That does not work
[Google Pixel XL Questions & Answers] rhaag71:
Same issue here, first my girlfriend's Pixel XL started having this issue for about 6 weeks give/take a little. Now mine started doing it this morning, I noticed when my alarm was vibrating only. We both have the Pixel XL from Verizon. This evening I realized I have the same issue as she does (and the others in this thread) when I missed text sounds and call sounds. We both have the Jan 5th update, I think it was the security patch. Sure would be nice to find a solution to this :good:
[Google Pixel XL Questions & Answers] rkingsparx81:
Well guys I side loaded the new Feb update and it completely fixed the sound bug issue. Everything works as it should no more reboots to get the sound back working
[Google Pixel XL Questions & Answers] seangeezy12:
its not the bluetooth, its a Jan security issue i believe. i noticed it after the update. i would have to reboot to get sound back for my texts and etc. Feb update should fix this.
[Google Pixel XL Questions & Answers] jskinvest:
I am happy to say that I have not had the problem since I disabled doze mode for the phone and message app in the battery settings and then rebooted It has been a week since i did it and I have not had a problem. Let's hope it stays that way.

---------- Post added at 03:41 PM ---------- Previous post was at 03:21 PM ----------

DIsregard my last post. Wouldn't you know it, right after I posted that it was fixed the problem resurfaces right after a long phone call. Unbelievable.
[Google Pixel XL Questions & Answers] rhaag71:
Dang :) I had disabled doze for phone, messages, and the clock app, at least from a high level view it makes since that doze would cause such a behavior. I'll put them back. [MENTION=2947268]rkingsparx81[/MENTION] says the Feb update fixes it, that is good news. I'll probably just wait at this point unless it gets too awful then I'll try sideloading it too. Thanks!
[Google Pixel XL Questions & Answers] 0ri0n:
Im on the February 5th update, and it still happened to me today.
[Google Pixel XL Questions & Answers] jskinvest:
Got the Feb. security patch yesterday. Exactly 24 hours later the notification sounds stopped working. I am beyond frustrated.
[Google Pixel XL Questions & Answers] jskinvest:
Just lost notification sounds again. 86 hours after the last reboot and once again immediately after a phone call. Google are you paying attention?
[Google Pixel XL Questions & Answers] ozbob:
Yep, same here - was hoping that the February patch will fix it but no luck :(

Is there a better way to report this to google?
[Google Pixel XL Questions & Answers] jskinvest:
It did it again. 48 hours after a reboot. C'mon Google...what is the deal?
[Google Pixel XL Questions & Answers] 4g4me:
Same issue, don't use Bluetooth.... Do cast regularly. Also checked my notification selections and can hear them when I click them in the selection dialog. I'm going to uncheck the battery optimization and test. I unchecked hangouts, messenger and phone. Running Feb 5 security update...

---------- Post added at 10:31 PM ---------- Previous post was at 10:17 PM ----------

Didn't even reboot and my notification started working again.
[Google Pixel XL Questions & Answers] Shabailey:
Notification Sounds Not Working

Trying me nuts. It shows that it's turned on in settings, but will not notify me about Periscope Broadcasts. Has anyone been able to correct this problem?
[Google Pixel XL Questions & Answers] justaguyintx:
Disable battery optimization

I disabled battery optimization on all apps with a notification as suggested by a previous post and I have had no problems since. 3 days without notifications dropping.

-Pixel XL on verizon with latest update.
[Google Pixel XL Questions & Answers] re1743:
+1 on this issue. Haven't found a solution yet. Phone ring tone and all vibrations work. Just no tones on Pulse sms, whatsapp, etc. However they all work through bluetooth.
[Google Pixel XL Questions & Answers] saranyan:
I also have this issue from Jan update. I have a OG Pixel unrooted.

I called google support they told me to do a full factory reset. I did a full reset and reinstalled all the apps without data and manually set it up. After 48 hours the issue has resurfaced.

Someone has opened a thread in the google issue tracker, I suggest we provide bug reports there so that google can try fixing this bug.

https://issuetracker.google.com/issues/73803081
[Google Pixel XL Questions & Answers] AndroidDeveloperLB:
I've noticed a similar issue, but on ringtones (for incoming calls).

Sometimes when there is a phone call, nothing is played, even though all volumes are maxed and the do-not-disturb is disabled.

I've reported about this on this forum, since I couldn't find a similar thread:

https://xdaforums.com/pixel/help/pixel-xl-unable-to-hear-incoming-calls-t3754957

I've also reported about it on Android issue tracker:

https://issuetracker.google.com/issues/73803081

Could those issues be related?

If so, please consider starring the issue, and optionally put a comment in case you can contribute to it (bug report file, when the issue occurs, for example) .
[Google Pixel XL Questions & Answers] fluffymitten:
The battery optimisation switch off worked for me immediately. I have the Feb update and am on 8.1 on a Pixel.
[Google Pixel XL Questions & Answers] jskinvest:
How did you switch that off? Please explain. Thanks.
[Google Pixel XL Questions & Answers] harihacker:
I have also turned off battery optimization for Phone, messages and a couple of others. See attached. This seems to have fixed my issues.

To disable them, setting-battery-3dot menu at top-battery optimization-find the apps-disable optimization.
[Google Pixel XL Questions & Answers] Shianne70fl:
I don't use BT, my phone randomly stops ringing, but text msg notifications work. Sometimes all notifications stop as well as ringing. This is VERY bad as I am on call 24/7. Rebooting is the only thing that resolves it, temporarily. Had a death in the family I didn't find out about for several hours due to phone not ringing. Google needs to address this. Happens on my BF's Pixel XL as well. Also battery optimization is off, has always been off. I have to reboot two or three times a day to have my phone ring on incoming calls.
[Google Pixel XL Questions & Answers] Candy[MAN]:
You say that you do not use BT, but do you have BT turned ON or OFF?
[Google Pixel XL Questions & Answers] Shianne70fl:
Off
[Google Pixel XL Questions & Answers] ozbob:
Here's hoping that the March update fixes it.......
[Google Pixel XL Questions & Answers] danstah:
Well I tried to turn off the optimization on the phone and messaging related apps and also tried the new March update. Issue still persists unfortunately.
[Google Pixel XL Questions & Answers] celiapender:
I have the same problem. My phone makes notification sounds but no sound when playing music or calling or receiving phone calls. I reboot my pixel 1 and it works for the first song I play but then stops. I think it's too so with Google Assistant. It started with that coming on randomly interrupting my book and making the phone inoperable.
[Google Pixel XL Questions & Answers] Tigger283:
I have had 3 replacement phones and the issue is on all of them. I'm at the end of my rope here.
[Google Pixel XL Questions & Answers] Shianne70fl:
Mine is now quitting rings up to 3 to 5 times a day since March update. Also randomly lose notification sounds or everything just vibrates even tho all volumes are up full.
[Google Pixel XL Questions & Answers] Tigger283:
Is this an issue with the pixel 2... Considering upgrading just so I can stop dealing with this. I have had this phone replaced so many times I have a fraud alert on my account...
[Google Pixel XL Questions & Answers] amirage:
Let me jump on to the bandwagon and say that the March update has not fixed the issue on the Pixel XL. The Feb update was fine though. With the latest update, the some of the notifications sounds stop working randomly after N hours of rebooting. I haven't fixed the number on N yet. The notification sounds just disappear when I'm actually using the phone although the vibration alerts work correctly. A reboot fixes the issue temporarily only to resurface after N hours!!!!! I really don't know what's up with Google...will be posting on the issue tracker
[Google Pixel XL Questions & Answers] Tigger283:
Google suggestion to me was to take my phone to one of the authorized retailers that comes to your home to fix it. They said that it is not a known issue and just had me clear the cache and uninstall message updates. When message is really updated or within a few hours I can't tell which, the issue reappeared. I know it is not all Google phones as there are two in my household and only one has had this ongoing issue. Really hoping there is a fix soon as I am awaiting a fourth replacement device that I am sure will not fix the issue.
[Google Pixel XL Questions & Answers] Segarra:
I'm sure that it happens, when you make a long phone call, after that all sounds are lost
[Google Pixel XL Questions & Answers] jskinvest:
It's a problem with that faint beep that you hear while getting notifications while on a call. That was introduced in 8.1. After a while the software fails to revert the notification sounds back on after a call. Toggle "do not disturb" on during calls. Then toggle it off when the call ends. Try that. It will work. Let me know how it works out.

Since I've been doing that I haven't had one problem with notification sounds. I notified Google of my findings and they're working on a fix. In the meantime do the DND toggle.
[Google Pixel XL Questions & Answers] Segarra:
Thanks... I'll try in next call.... :good:
[Google Pixel XL Questions & Answers] Lamb2hogg:
Factory reset

Hi,

I've had this problem for about 6 months. Contacted Google, factory reset three times now, no success. I have to restart my phone at least once a day to get any notification sounds.
[Google Pixel XL Questions & Answers] jskinvest:
Do the DND toggle as I explained before
[Google Pixel XL Questions & Answers] sh0nuff:
So, from what I'm understanding, if I make a call, or a call comes in, I have to toggle DND *during* the call, and then toggle again when I hang up?
[Google Pixel XL Questions & Answers] jskinvest:
Yes that is correct. Do that workaround and you will not have the problem anymore. I read that a new phone app update is in the works that will squash some unspecified bugs. Hopefully this notification sound bug will be one of them and the workaround will no longer be necessary.

I have been doing this workaround for over two weeks and I have not had a single problem.
[Google Pixel XL Questions & Answers] sh0nuff:
And if I fail to do so, I assume I need to reboot instead? Might be easier to do that than toggling the switch.

Some others have mentioned battery optimization toggles also retard the issue. Wad that a red herring?
[Google Pixel XL Questions & Answers] jskinvest:
The less times the faint notification beep is triggered during calls the better. I am sure if u miss a toggle once in a while it may not matter. But you just want to do the toggle as often as possible to prevent the faint beep from being activated. That faint beep introduced in 8.1 is the culprit. Battery optimization changes will do absolutely nothing. It is a software issue introduced in 8.1 involving the faint notification beep heard while on a call. When you toggle on the DND during a call you automatically deactivate the faint beep. I have been doing it for over two weeks and I have not had one problem. Prior to that I would have to reboot my phone on a regular basis (anywhere from 6 to 48 hours) to get the notification sounds working again.

Doing the DND during calls is almost second nature to me now. Well worth the effort IMO.
[Google Pixel XL Questions & Answers] princeksa15:
slove the problem

Dear all,

I tried many thing and I think to solve this issue there is an app in google play

Automate

you can customize your phone as you wish

and one addons that you run it inside the app is

No Vibra while call

download it and run it and the phone well automatic go to DND mood when you have a call

regards
[Google Pixel XL Questions & Answers] DRRNY:
I've had this problem for a few weeks now - since I upgraded to Oreo on my new-in-January Pixel 2. Restarting/toggling the BT does not make any difference. I have also just tried the latest fix of toggling DND during a call, and nothing as far as notification sounds or call notification. All I get is vibration, no matter what I do. Infuriating that I am dealing with this from on a brand-new Google-made phone due to software errors on a Google-made OS. Had a Samsung for 5 years, can't wait to go back - in 22 months!
[Google Pixel XL Questions & Answers] Micoolef:
Surprising that a reboot doesn't fix it. Might be a more severe problem in your case.

I've noticed that my notification sounds come through the device when it is connected to a bluetooth speaker. Is that the case with yours?
[Google Pixel XL Questions & Answers] DRRNY:
I have seen others post that a restart does not even temporarily address the problem. This IS severe - one of the primary functions of the phone is inoperable. Thanks Google! And for all the responses that you, Google, are prioritizing a fix for your Pixel phones... (sarcasm)

Yes, I do hear notifications when connected to a bluetooth speaker.
[Google Pixel XL Questions & Answers] scrillakev:
Did the April update fix this for anyone? They had quite a few fixes in the change log.
[Google Pixel XL Questions & Answers] Keoflex:
Not for me
[Google Pixel XL Questions & Answers] DRRNY:
Got the notification this morning that I had an OS update. Not sure why I was optimistic that Google had done something about this, since it has been COMPLETE radio silence from them on any of the forums...but no change in status for my Pixel 2 following the update. Worthless phone I'm stuck with for another 21 months (but who's counting??)
[Google Pixel XL Questions & Answers] scrillakev:
Opening a ticket now with them will let you guys know if there's any update. If we get a ticket going and multiple people reference that ticket hopefully we get some where.
[Google Pixel XL Questions & Answers] saranyan:
https://issuetracker.google.com/issues/73803081
[Google Pixel XL Questions & Answers] exodus1337:
Found a fix!!!!!!!

Dont use Google Phone or Google Messaging!

I used to use Textra so I switched back to that for messages... Then I found a bad ass app called Drupe for phone calls... You can still use Google Phone to check voicemails. The ease of visual voicemails is to nice plus no other good apps have the feature...

Once I got rid of those two default Google apps the issue is GONE.. My phone has been on for days without missing any notifications sounds or ringtones.. SICK!!!
[Google Pixel XL Questions & Answers] Ankitak:
Same issue is with me. Notification sounds stop abruptly and I have to reboot my phone.
[Google Pixel XL Questions & Answers] Vico-c4mx:
Same Problem

Hi guys, I have the same problem, any real fix?, I'm actually trying any "fix" that I have seen in another forum, now to see what happen... I hope that works, is:

1 Turn on the bluetooth

2 Restart device

3 Turn bluethoot off

4 Restart device again

and enjoy
[Google Pixel XL Questions & Answers] Micoolef:
We need to be careful about jumping the gun on these "fixes". After the April update, I thought it was fixed because the issue did not happen until just today (about 1 week). So any fix that involves a reboot should be tested for at least that long... Unless someone knows how to force the issue?

The strange thing is the notification sounds come through when connected to a Bluetooth device. Can anyone else confirm that? This might help us explore a fix, since Google doesn't seem too eager to resolve. With our combined efforts we might be able to figure something out.
[Google Pixel XL Questions & Answers] amirage:
I was on the email correspondence with a supposedly "specialist" in Google who later acknowledged the issue and offered to give a new device as a warranty replacement. Mind you, I have been using the phone since 2016 and they offered a warranty replacement for an 18 month old device! I denied their offer and said that I'm not interested in having a piece of tech that's nearly 2 years old and that the issue is not with the phone but with the software itself!

I had plans of moving to the Pixel 3 but have shelved them!
[Google Pixel XL Questions & Answers] Planters76:
Even a product replacement won't fix the issue, so good call on that.

I've had this ongoing sound not working before I sent my device in twice and that was in Feb 2018 and the issue still remains.

My issue was a bad screen burn-in, contacted Google and they sent me a refurbished Pixel XL since it was under warranty. Had the refurbished Pixel XL for 1 week and the speakers started to crackle and the random sound dropping issue was still present. Contacted Google again and they were going to send me another refurbished device but I ask kindly if I could just get a new one and they agreed I could. 2 months later, I still have issues with random sound dropping.

I've always been a Google whore ever since the Nexus days. I've own the Nexus 4, Nexus 5, Nexus 6 & Nexus 6P, when Google came out with the Pixel device I was shock by the price tag but I bought the damn thing anyways because 2 things I can't stand in a phone, bloatware and no damn updates. The only devices in the market that don't have bloatware and give timely updates are the Pixel & iPhone, well I ain't gonna buy another Pixel again because even the Pixel 2 has issues and it appears Google could really give a rats ass about this sound issue, so that leaves me with 1 choice, a ****ing iPhone.
[Google Pixel XL Questions & Answers] smjunaid:
hi guys.. i noticed that the notification sound is actually being controlled by the media sound/volume. . like media sound and notification sound is the same in the new update.

i had the same issue but when i turned up the media sound. the notifications came back

i hope this might help a few of you out there,.
[Google Pixel XL Questions & Answers] Doo Doo:
I noticed that I only lose notification sounds after a phone call incoming or outgoing doesn't matter, a reboot is the only thing that fixes it for now

Google if you're reading this take notes and please address this issue
[Google Pixel XL Questions & Answers] liam_davenport:
https://issuetracker.google.com/issues Report the issue here in detail or how to replicate etc
[Google Pixel XL Questions & Answers] Iambenqazy:
i noticed that not just the messages notification sound that is not working, but the lock screen sound as well, the screenshot sound too, incoming call sound too, i don't know why google still haven't fixed this issues for this basic phone functionality.:confused:
[Google Pixel XL Questions & Answers] danstah:
So far this issue hasn't happened to me yet on DP2. I was getting the issue all the time before the upgrade
[Google Pixel XL Questions & Answers] Hernd74:
Notifications fixed

Fixed the problem... It's definitely in 8.1... Joined beta program and have Android p and hasn't happened again. It's been over a week now with no issue at all.
[Google Pixel XL Questions & Answers] thomase00:
I have a Pixel XL and called Google for support about this issue. I discovered that once this issue occurs, if I switch to one of the built-in ringtones, it works fine. If I switch back to a "custom" one (i.e. selected a file that I manually copied to the Ringtones folder), it is silent again. The only way to get the custom tones working again (at least for a short while) is to reboot.
[Google Pixel XL Questions & Answers] gerrya:
This issue disappeared for months for me, suddenly returned when I got a Chromebook and use the Bluetooth to unlock the Chromebook. Notifications consistently stop working as soon as the phone notifies that it unlocked the Chromebook.
[Google Pixel XL Questions & Answers] dms76:
This happens at random to my XL, reboot fixes it for a while.
[Google Pixel XL Questions & Answers] gquiring:
I have the same issue, it's been going on for about 6 months now. First it was related to bluetooth connectivity. Now it's just randomly not ringing or making sounds for text messages. I am so fed up with Google's lackluster support. The same goes for Google Play Music and Google Home. They have bugs going on now for over 8 months and no fixes.
[Google Pixel XL Questions & Answers] RagingLoon:
I fixed the issue so far for myself by enabling do not disturb when a call comes in and disabling do not disable when the call ends. I used to have to reboot constantly to get my ringer and alerts back, but now it's been 8 days, 18 hours and 5 minutes with no issues. I don't manually toggle do not disturb every call I use Tasker.

[IMG="Uptime Working Fix"]https://drive.google.com/uc?id=1vzpGGDUuVp-Sw9WSxNVFyTglUkph4QfF[/IMG]

[IMG="Tasker - Enable Do Not Disturb"]https://drive.google.com/uc?id=1nDYN3vRgE8YpOXWPYubvNn-x3Rw0l_7R[/IMG]

[IMG="Tasker - Disable Do Not Disturb"]https://drive.google.com/uc?id=1_hMKcnQ0homSigFutDc9mBIswImc9u9Y[/IMG]

Enable_Do_Not_Disturb.prf.xml

<TaskerData sr="" dvi="1" tv="5.1m">
<Profile sr="prof3" ve="2">
<cdate>1526953921176</cdate>
<clp>true</clp>
<edate>1527137954034</edate>
<id>3</id>
<mid0>4</mid0>
<nme>Enable Do Not Disturb</nme>
<Event sr="con0" ve="2">
<code>2</code>
<pri>0</pri>
</Event>
</Profile>
<Task sr="task4">
<cdate>1526953950648</cdate>
<edate>1527137954034</edate>
<id>4</id>
<pri>100</pri>
<Action sr="act0" ve="7">
<code>30</code>
<Int sr="arg0" val="0"/>
<Int sr="arg1" val="3"/>
<Int sr="arg2" val="0"/>
<Int sr="arg3" val="0"/>
<Int sr="arg4" val="0"/>
</Action>
<Action sr="act1" ve="7">
<code>312</code>
<Int sr="arg0" val="0"/>
</Action>
</Task>
</TaskerData>

Disable_Do_Not_Disturb.prf.xml

<TaskerData sr="" dvi="1" tv="5.1m">
<Profile sr="prof5" ve="2">
<cdate>1526954324084</cdate>
<edate>1527137967738</edate>
<id>5</id>
<mid0>6</mid0>
<nme>Disable Do Not Disturb</nme>
<Event sr="con0" ve="2">
<code>4</code>
<pri>0</pri>
</Event>
</Profile>
<Task sr="task6">
<cdate>1526954329092</cdate>
<edate>1527137967738</edate>
<id>6</id>
<pri>100</pri>
<Action sr="act0" ve="7">
<code>30</code>
<Int sr="arg0" val="0"/>
<Int sr="arg1" val="3"/>
<Int sr="arg2" val="0"/>
<Int sr="arg3" val="0"/>
<Int sr="arg4" val="0"/>
</Action>
<Action sr="act1" ve="7">
<code>312</code>
<Int sr="arg0" val="2"/>
</Action>
</Task>
</TaskerData>

Tasker Profiles.zip - Google Drive bit.ly/2J3BysX
[Google Pixel XL Questions & Answers] mariamast1:
I will never buy a google phone ever, ever again. This problem is unacceptable. I work in the healthcare field and a patient could die because I didn't get a notification on my phone.

I downloaded Tasker and implemented the do not disturb and hoping that will work. That said that is not ideal either because I need to be able to receive calls and texts during phone calls.
[Google Pixel XL Questions & Answers] RagingLoon:
You'll still get notified for phone calls just nothing else. If you get a text during a call you'll get a visual in the notification bar and upon hanging up you'll then get the audible alert. After you make a call look at the notification bar and you'll see the do not disturb activate then deactivate after hanging up. Hope it works for you it's solved the problem for me.
[Google Pixel XL Questions & Answers] Andro Enthusiast:
[MENTION=5258794]RagingLoon[/MENTION]

Its been two weeks since you posted the Tasker solution for this issue. Is that solution still working bro ?
[Google Pixel XL Questions & Answers] Candy[MAN]:
This issue has been 100% fixed, for me, in the June 2018 OTA. No more muted sounds. Working great now.