[HTC 10 Questions & Answers] michal.fuciman:
Logs from USB debugging

I have catched the logs using my PC and USB debugging. It will be useful to report it to HTC or somebody who will read this post. The firts part is when the phone is locked and you are trying to unlock it using scanner. The second part (divided by stars) is when you try to reset fingerprint scanner from its settings.

04-06 10:32:25.479 2797-3229/? W/ContextImpl: Calling a method in the system process without a qualified user: android.app.ContextImpl.startService:1460 com.android.server.policy.keyguard.KeyguardServiceDelegate.handleDoKeyguardAction:448 com.android.server.policy.keyguard.KeyguardServiceDelegate.handleFingerprintVerify:435 com.android.server.policy.keyguard.KeyguardServiceDelegate.doKeyguardAction:425 com.android.server.policy.PhoneWindowManager.interceptKeyBeforeQueueing:7155

04-06 10:32:25.494 3290-3795/? I/SensorManager: registerListenerImpl: listener = com.htc.lockscreen.ctrl.FingerprintCtrl@375efb2, sensor = {Sensor name="CM36686 Proximity sensor", vendor="Capella Microsystems", version=1, type=8, maxRange=9.0, resolution=9.0, power=0.18, minDelay=0}, delay = 200000, handler = Handler (com.htc.lockscreen.ctrl.FingerprintCtrl$BGHandler) {4107a80}

04-06 10:32:25.496 2797-12794/? W/SensorService: D/enable: pkg_name = com.htc.lockscreen.ctrl.FingerprintCtrl

04-06 10:32:25.563 3290-3795/? I/SensorManager: dispatchSensorEvent: Proximity = 9.0, mListener = com.htc.lockscreen.ctrl.FingerprintCtrl@375efb2

04-06 10:32:25.567 3290-3795/? I/SensorManager: unregisterListenerImpl++: listener = com.htc.lockscreen.ctrl.FingerprintCtrl@375efb2

04-06 10:32:25.568 2797-12794/? W/SensorService: D/disable: get sensor name = CM36686 Proximity sensor

D/disable: pkg_name = com.htc.lockscreen.ctrl.FingerprintCtrl

04-06 10:32:25.671 2593-2593/? E/fpc_fingerprint_hal: fpc_get_authenticator_id failed -3

04-06 10:32:25.672 2797-2797/? V/FingerprintService: startAuthentication(com.android.systemui)

starting client AuthenticationClient(com.android.systemui), initiatedByClient = true)

04-06 10:32:25.700 2797-2797/? W/FingerprintService: client com.android.systemui is authenticating...

04-06 10:32:25.706 2593-2811/? E/fpc_fingerprint_hal: do_identify failed -5

04-06 10:32:25.706 2593-2811/? D/android.hardware.biometrics.fingerprint@2.1-service: onError(1)

04-06 10:32:25.708 2797-2797/? V/FingerprintService: Done with client: com.android.systemui

handleError(client=com.android.systemui, error = 1)

04-06 10:32:25.708 2797-2797/? W/FingerprintService: Got ERROR_HW_UNAVAILABLE; try reconnecting next client.

04-06 10:32:25.710 2797-7003/? V/FingerprintService: mDeamon was null, reconnect to fingerprint

04-06 10:32:25.710 2797-7003/? I/zygote64: Looking for service android.hardware.biometrics.fingerprint@2.1::IBiometricsFingerprint/default

04-06 10:32:25.714 2797-7003/? V/FingerprintService: Fingerprint HAL id: 480854159360

04-06 10:32:25.752 2593-2593/? E/fpc_fingerprint_hal: fpc_set_active_group: fpc_tac_load_user_db failed with error -4

04-06 10:32:25.771 2593-2593/? E/fpc_fingerprint_hal: fpc_get_authenticator_id failed -3

04-06 10:32:25.789 2593-2593/? E/fpc_fingerprint_hal: fpc_get_authenticator_id failed -3

04-06 10:32:35.745 2593-2593/? E/fpc_fingerprint_hal: fpc_get_authenticator_id failed -3

04-06 10:32:35.745 2797-2797/? V/FingerprintService: startAuthentication(com.android.systemui)

04-06 10:32:35.746 2797-2797/? V/FingerprintService: starting client AuthenticationClient(com.android.systemui), initiatedByClient = true)

04-06 10:32:35.760 2797-2797/? W/FingerprintService: client com.android.systemui is authenticating...

04-06 10:32:35.763 2593-2811/? E/fpc_fingerprint_hal: do_identify failed -5

04-06 10:32:35.763 2593-2811/? D/android.hardware.biometrics.fingerprint@2.1-service: onError(1)

04-06 10:32:35.763 2797-2797/? V/FingerprintService: Done with client: com.android.systemui

handleError(client=com.android.systemui, error = 1)

04-06 10:32:35.763 2797-2797/? W/FingerprintService: Got ERROR_HW_UNAVAILABLE; try reconnecting next client.

04-06 10:32:35.770 2797-7003/? V/FingerprintService: mDeamon was null, reconnect to fingerprint

04-06 10:32:35.770 2797-7003/? I/zygote64: Looking for service android.hardware.biometrics.fingerprint@2.1::IBiometricsFingerprint/default

04-06 10:32:35.773 2797-7003/? V/FingerprintService: Fingerprint HAL id: 480854159360

04-06 10:32:35.806 2593-2593/? E/fpc_fingerprint_hal: fpc_set_active_group: fpc_tac_load_user_db failed with error -4

04-06 10:32:35.816 2593-2593/? E/fpc_fingerprint_hal: fpc_get_authenticator_id failed -3

04-06 10:32:35.827 2593-2593/? E/fpc_fingerprint_hal: fpc_get_authenticator_id failed -3

04-06 10:32:36.300 2593-2593/? E/fpc_fingerprint_hal: fpc_get_authenticator_id failed -3

04-06 10:32:36.300 2797-2797/? V/FingerprintService: startAuthentication(com.android.systemui)

starting client AuthenticationClient(com.android.systemui), initiatedByClient = true)

04-06 10:32:36.311 2797-2797/? W/FingerprintService: client com.android.systemui is authenticating...

04-06 10:32:36.312 2593-2811/? E/fpc_fingerprint_hal: do_identify failed -5

04-06 10:32:36.312 2593-2811/? D/android.hardware.biometrics.fingerprint@2.1-service: onError(1)

04-06 10:32:36.417 2593-2593/? E/fpc_fingerprint_hal: fpc_set_active_group: fpc_tac_load_user_db failed with error -4

04-06 10:32:36.440 2593-2593/? E/fpc_fingerprint_hal: fpc_get_authenticator_id failed -3

04-06 10:32:36.450 2593-2593/? E/fpc_fingerprint_hal: fpc_get_authenticator_id failed -3

04-06 10:32:36.586 2797-2804/? W/JHwRemoteBinder: BinderProxy is being destroyed but the application did not call unlinkToDeath to unlink all of its death recipients beforehand. Releasing leaked death recipient: com.android.server.fingerprint.FingerprintService

04-06 10:32:36.587 2797-2804/? W/JHwRemoteBinder: BinderProxy is being destroyed but the application did not call unlinkToDeath to unlink all of its death recipients beforehand. Releasing leaked death recipient: com.android.server.fingerprint.FingerprintService

***************************************************************************************************

04-06 10:34:12.826 6647-6647/? D/BoostFramework: perfHint : hint: 0x11fe pkg_name(userDataStr): com.htc.fingerprint duration(userData1): 5000 type(userData2): 3

04-06 10:34:12.827 6647-6647/? D/BoostFramework: perfHint : hint: 0x11fc pkg_name(userDataStr): com.htc.fingerprint duration(userData1): 5000 type(userData2): 2

04-06 10:34:12.829 6647-6647/? D/BoostFramework: perfHint : hint: 0x1080 pkg_name(userDataStr): com.htc.fingerprint duration(userData1): -1 type(userData2): 4

04-06 10:34:14.575 6647-6647/? W/Fingerprint/ MyFingerprintManager: MyFingerprintManager(): sReferenceCount = 3

04-06 10:34:14.575 6647-6647/? D/Fingerprint/ AlertDialogFragment: onCreateDialog(): userId(0)

04-06 10:34:17.606 2797-2797/? V/FingerprintService: starting client RemovalClient(android.os.BinderProxy@bcc0d24), initiatedByClient = true)

04-06 10:34:17.618 2593-2811/? E/fpc_fingerprint_hal: do_remove fpc_tac_get_template_count failed -3

04-06 10:34:17.618 2593-2811/? D/android.hardware.biometrics.fingerprint@2.1-service: onError(6)

04-06 10:34:17.618 2593-2811/? E/fpc_fingerprint_hal: do_remove failed -5, reloading db

04-06 10:34:17.619 2797-2797/? V/FingerprintService: Done with client: android.os.BinderProxy@bcc0d24

handleError(client=android.os.BinderProxy@bcc0d24, error = 6)

04-06 10:34:17.628 6647-6647/? W/FingerprintManager: Invalid error message: 6, 0

04-06 10:34:17.628 6647-6647/? V/Fingerprint/ UpdateFpListFragment: onRemovalError(): fingerId = 0, fingerName = null, errMsgId = 6, errString = null

04-06 10:34:17.660 2593-2811/? E/fpc_fingerprint_hal: do_remove: fpc_tac_load_user_db failed with error -4