[OnePlus 3 Questions & Answers] frietsje:
Hi all,

Since a couple of months I have a problem. It can happen a couple of times directly after each other, but sometimes it doesn't happens for days.

When I press the power button, the screen doesn't wakes up. I can press it several times, and also other buttons don't make a difference.

I can tell the phone is not off, because it would be turned on (and the bluetooth indicator on my watch says I have a connection...).

I have to press it long to kill it and reboot.

Last week I rooted the phone to have access to the logs (and do a full reset). Unfortunately it came back.

The first time it happened again, the logs tells me this:

--------- beginning of crash
11-18 11:21:47.581 1176 1176 E AndroidRuntime: at android.view.WindowManagerGlobal.getWindowManagerService(WindowManagerGlobal.java:170)

This line repeats very often.

Today again, with a bit more information:

11-22 12:04:16.445 1147 1147 I SystemServiceManager: Starting com.android.server.appwidget.AppWidgetService
11-22 12:04:23.009 1147 1147 E System : ******************************************
11-22 12:04:23.880 1147 1147 E System : ************ Failure starting system services
11-22 12:04:23.880 1147 1147 E System : java.lang.RuntimeException: Failed to create service com.android.server.appwidget.AppWidgetService: service constructor threw an exception
11-22 12:04:23.880 1147 1147 E System : at com.android.server.SystemServiceManager.startService(SystemServiceManager.java:103)
11-22 12:04:23.880 1147 1147 E System : at com.android.server.SystemServiceManager.startService(SystemServiceManager.java:66)
11-22 12:04:23.880 1147 1147 E System : at com.android.server.SystemServer.startOtherServices(SystemServer.java:1113)
11-22 12:04:23.880 1147 1147 E System : at com.android.server.SystemServer.run(SystemServer.java:352)
11-22 12:04:23.880 1147 1147 E System : at com.android.server.SystemServer.main(SystemServer.java:237)
11-22 12:04:23.880 1147 1147 E System : at java.lang.reflect.Method.invoke(Native Method)
11-22 12:04:23.880 1147 1147 E System : at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:886)
11-22 12:04:23.880 1147 1147 E System : at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:776)
11-22 12:04:23.880 1147 1147 E System : Caused by: java.lang.reflect.InvocationTargetException
11-22 12:04:23.880 1147 1147 E System : at java.lang.reflect.Constructor.newInstance0(Native Method)
11-22 12:04:23.880 1147 1147 E System : at java.lang.reflect.Constructor.newInstance(Constructor.java:430)
11-22 12:04:23.880 1147 1147 E System : at com.android.server.SystemServiceManager.startService(SystemServiceManager.java:92)
11-22 12:04:23.880 1147 1147 E System : ... 7 more
11-22 12:04:23.880 1147 1147 E System : Caused by: java.lang.StackOverflowError: stack size 8MB
11-22 12:04:23.880 1147 1147 E System : at android.util.OpFeatures.isSupport(OpFeatures.java)
11-22 12:04:23.880 1147 1147 E System : at android.os.BinderProxy.transact(Binder.java:631)
11-22 12:04:23.880 1147 1147 E System : at android.os.ServiceManagerProxy.getService(ServiceManagerNative.java:123)
11-22 12:04:23.880 1147 1147 E System : at android.os.ServiceManager.getService(ServiceManager.java:55)
11-22 12:04:23.880 1147 1147 E System : at android.view.WindowManagerGlobal.getWindowManagerService(WindowManagerGlobal.java:168)
11-22 12:04:23.880 1147 1147 E System : at android.view.WindowManagerGlobal.getWindowManagerService(WindowManagerGlobal.java:170)

Again, this last line follows very often and changes into:

11-22 12:04:24.601 1147 1147 E AndroidRuntime: at android.view.WindowManagerGlobal.getWindowManagerService(WindowManagerGlobal.java:170)

(I added a zipped log with all the surrounding logs).

I can't find a lot information about this. Is this saying my screen doesn't pops on because he can't find the window manager ?