yashsingh1/xdaforums huggingface dataset:
[Huawei Mate 10  Questions & Answers] hwoarang626:
i disabled all battery optimizations , still the widget stops updating after some time , the strange thing is that the widget has manual refresh button , but after some time that button also disappears check the picture below
[Huawei Mate 10  Questions & Answers] warea:
I tried that app for myself. Doesn't update automatically for me as well. However other widgets that auto updates frequently works fine. So it should be a fix to be done by the app developer for this specific app.
[Huawei Mate 10  Questions & Answers] white43:
What firmware are you running on the phone?
[Huawei Mate 10  Questions & Answers] hwoarang626:
The latest from huawei 8.0.0.115

I have another problem .. some times when i switch on the screen everything changes to very small even the navigation bar icons .. its like the resolution changes and everything will be small .. ill.post a screenshot when it happens again .. a workaroung i go to screen resolution and change from hd to fhd then back to hd and the icons and text comes back to normal size
[Huawei Mate 10  Questions & Answers] VTEChump:
I have the widget problem as well (on .115, C636). I'll report back if I find a solution.
[Huawei Mate 10  Questions & Answers] Hymastar:
I also have the widget problem on my ALP-L29 ".115 (c636)" and it's really bugging me!

Whichever phone I use, I set up the BBC News and BBC Sport pages as two full screen widgets to the left of my home screen. They're great apps/widgets which means everything I need to know is one or two swipes away.

After sleep, neither will refresh anymore. The sport widget actually has a manual refresh button but now the icon is just constantly spinning as if it's trying to constantly refresh.

Any help at all would be much appreciated.

These widgets were fine on my Mate 9.
[Huawei Mate 10  Questions & Answers] tboy2000:
115 C636. I have calender agenda widget which does not update automatically like it used to.
[Huawei Mate 10  Questions & Answers] twinsen2:
Same here.

Weather widget and News widget are working fine, BUT i tried 5 different calendar widgets from store and none of them did work (no refresh).

BLA-L29 8.0.0.115 (C432).

Did not have any problems on my former Mate 9.
[Huawei Mate 10  Questions & Answers] tboy2000:
Must be an Oreo thing. I contacted the developer of my calendar widget so let's hope he can fix it.
[Huawei Mate 10  Questions & Answers] twinsen2:
I am afraid to say that, but i contacted the developer of my widget also and he answered, that the widget is working fine with Oreo (Emulator).

I think it could be a problem with EMUI 8. Not sure, but i think at the beginning of the Mate 9 there were similar problems, that some notifications didnt work.

That was fixed with an update from Huawei.
[Huawei Mate 10  Questions & Answers] Hymastar:
Bad news so far folks, have updated to ".119 (c636)" via Funky Huawei and still no fix for both the widget problem and the issue of not being able to perform some actions from the notification shade (like delete Gmail emails).

Really hope this is fixed with next update or I may be tempted to get rid. Unacceptable for a 2017, Oreo phone!

---------- Post added at 07:16 PM ---------- Previous post was at 07:14 PM ----------

By the way, I tried the same widgets with Nova Launcher and got the same problems. So it's something in Emui 8 or Huawei's version of Oreo that's causing the issues, not the stock launcher.
[Huawei Mate 10  Questions & Answers] Hudrator:
[MENTION=8712147]Hymastar[/MENTION]

Did you inform Huawei about this bug?
[Huawei Mate 10  Questions & Answers] tboy2000:
My developer of my troublesome widget says it works fine too. He thinks it must be EMUI killing the task in the background and not allowing it to run properly.
[Huawei Mate 10  Questions & Answers] Hymastar:
Hi, had a breakthrough of sorts!

I switched back to the standard/stock launcher and tried the option with no app drawer i.e. default setting.

Took me a while to organise all my apps into Huawei's fiddly little folders (can't stand icons everywhere!) BUT the widgets are working fine!

Just to clarify, the widgets in question are from the BBC News and Sport apps which I always use as full page screens to the left of my home page.

So, I'll stick with the non-app drawer launcher for now, but it doesn't really solve the problem as I much prefer having an app drawer... [MENTION=3251625]Hudrator[/MENTION] I wouldn't know how to go about contacting Huawei?
[Huawei Mate 10  Questions & Answers] Hymastar:
Forget the above post, after 12hrs or so (maybe a deep sleep) the widgets are once again failing to update regardless of home screen style.

Thought I had found a temporary fix...
[Huawei Mate 10  Questions & Answers] abrahamjones:
I am using Gravity app but I saw that after a reboot the problem is back, I reinstalled the app and it is working as expected.
[Huawei Mate 10  Questions & Answers] applehater00:
Fair enough buddy thanks for the reply.
[Huawei Mate 10  Questions & Answers] daniello8:
Kinscreen doesn't work on my Mate 10 Pro. Dev knows - has been disbled for my device in Play Store. Looks like its working but doesn't keep the screen on. Gravity Screen On works flawlessly with the settings that suit me.
[Huawei Mate 10  Questions & Answers] abrahamjones:
After widgers freezing I got mad and froze Powe Genuis again. Hope Greenify does the job.
[Huawei Mate 10  Questions & Answers] dh3lix:
Hi all .. just thrown into the problem bin here - contacted huawei support - details below - "unfortunately" in german tho ;)
[Huawei Mate 10  Questions & Answers] gizmo79:
For those of us that don't speak german, could you maybe give us the essentials from the dialog with Huawei support?

Thanks.
[Huawei Mate 10  Questions & Answers] dh3lix:
Little sumup: Overall they are blaming third party launchers at first but they are willing to look into it anyway. I placed this thread and another one a reference for them for some deeper research into the report.
[Huawei Mate 10  Questions & Answers] applehater00:
My German isn't great but from what I understand it's something to do with carrots, the recession, expeditions to Mars (or demented cats, not sure which) and the price of iced cheese.

Seriously though... Im not impressed with Huawei's lack of action. They can't go blaming third parties launchers. Mine is on their stock launcher and other launchers don't help. This is their problem.

I will be contacting wondamobile again to ask for a return. This is getting ridiculous.
[Huawei Mate 10  Questions & Answers] dh3lix:
Allways hope the best and be prepared for the worst ;)
[Huawei Mate 10  Questions & Answers] pytacz:
Even their stock widget not updating weather automatically on stock launcher (BLA-L29 .129 C432). Get to work, Huawei!!!
[Huawei Mate 10  Questions & Answers] dh3lix:
Little update for the Problem on my device

Business Calendar 2 Widget / Event Flow Widget / Calendar Widget- really do randomly stop updating or showing a "Loading" on scrolling the widget - reproduceable with these aunchers: Nova, Action, Rootless Pixel Launcher, Huawei Stock Launcher with Drawer.

Mate 10 pro with b129.
[Huawei Mate 10  Questions & Answers] me1000uk:
I had this problem on Google Keep widget and Google calendar widget.

Kept reinstalling the widget. For some reason though it eventually stopped giving me the problem. I'm not sure if it's because I left it a while or rebooted a couple of times. As stupid as it sounds it may be something to do with the learning functionaity? Battery has improved two months later with a solid 6 to 8 sot and maybe it has learnt habits and is protecting the frequently used apps.

My notifications on Xiaomi sports watch app (Mifit) and my gym app alert do not work. Latter only works with screen on whole time.

Huawei support were poor.
[Huawei Mate 10  Questions & Answers] tboy2000:
What I want to know is this only a problem on the Mate 10s or is it also a problem on all phones with Oreo on it?
[Huawei Mate 10  Questions & Answers] jonDough:
This is a Huawei caused issue. They added code that freezes certain apps when on battery power. This can be tested by leaving the phone plugged in and this issue is not seen. I posted earlier on what is actually going on from a post I found on the Mate 9 forum (see post #54). I've rooted my phone and run the command from that post in a root shell and no longer have this problem.
[Huawei Mate 10  Questions & Answers] Stormguy:
The problem is also present on my Huawei 9 Mate Pro, but only when it was updated to Oreo / Emui 8.0

---------- Post added at 09:38 AM ---------- Previous post was at 09:31 AM ----------

You are absolutely right! It is certainly a Huawei issue with their EMUI 8.0. Apps freeze when running in battery mode but not when the phone is plugged to power. The same apps/widgets run smoothly on other mobile brands with Oreo in battery mode :(
[Huawei Mate 10  Questions & Answers] el.eco:
Please can somebody explain to me why the widget of Google calendar app works fine?
[Huawei Mate 10  Questions & Answers] dh3lix:
Got the same finding btw .. totally crap widget nonethenless ^^ But for your question: no idea but most likely the Huawei Powermanagement got it whitelisted somehow or something like that.
[Huawei Mate 10  Questions & Answers] grutzner:
I am having the same problem with HUAWEI P smart, vast majority of app widgets are not updating like BBC News app widgets, exception I find is Yahoo weather is ok, and the default apps, but this is very frustrating. Android 8.0/EMUI 8.0
[Huawei Mate 10  Questions & Answers] dh3lix:
Funfact: The Widget issue only seem to occour when not charging. If you plug in your phone the widgets seem to get updated constantly without getting stuck. More or less more evidence to blame the power saving / power genie on emui 8.
[Huawei Mate 10  Questions & Answers] Stormguy:
Yes, try to tell the the german Huawei support that. It will be difficult for them to explain that fact ;)
[Huawei Mate 10  Questions & Answers] dh3lix:
Well .. "tried" some minutes ago using the chat - again referenced to this and another thread at android-hilfe.de - so well. Basically i feel that i have to everything to get this solved somehow ^^ Let's see if Huawei Development gets this sorted.
[Huawei Mate 10  Questions & Answers] applehater00:
Huawei support either don't answer AT ALL. My experience

Or basically spout sh*t, (Danish and German examples)

It's a total mess. I don't know why with so many complaints they can't just look at it and go "Oh yeah there's a problem here, let's email all our support teams and say 'Tell customers we're aware of the issue and will sort it asap'. " The fact that they haven't done this and different 'support' departments in different countries are saying different things or just not responding suggests either communication in the company is atrocious or they just aren't doing anything about it. Seems very very amateur.
[Huawei Mate 10  Questions & Answers] dh3lix:
Funfact2: It looks like the problem recovers itself if you set the launcher to autorotate - after switching between landscape<->portrait the widget recovers.
[Huawei Mate 10  Questions & Answers] jk1992:
Thank you! That helps a lot especially since I rely on the widgets for my Calendar / Agenda.

I wish Huawei would fix this once and for all. I also need them to fix the notifications bug on the lock screen (expanding notifications) or find a workaround (like the auto rotate in the widgets)
[Huawei Mate 10  Questions & Answers] vincent2167:
+1

Thanks a lot! That works for me with Nova Launcher.

Envoyé de mon BLA-L29 en utilisant Tapatalk
[Huawei Mate 10  Questions & Answers] gizmo79:
Updated to BLA-L29 8.0.0.129 (C432) last night. Now the lock screen doesn't show any notifications. Anyone experienced this?
[Huawei Mate 10  Questions & Answers] superkoal:
It's all about scrollable list widgets that don't work, as they require a constant background service (which gets killed by the task killer). So I'm guessing the week view is non scrollable ;)
[Huawei Mate 10  Questions & Answers] vdamir78:
Are there any news about this? Especially as the p20 release date being so close, hence 8.1/8.1 with them. That is, when will mate10/pro get 8.1/8.1.
[Huawei Mate 10  Questions & Answers] jackezzz:
Hello, Manuel! Please let me know how do you fixed the issue? I'm also a calendar widget app developer and my widget has the same issue.
[Huawei Mate 10  Questions & Answers] mrocca:
Hi,

Im a User of Your Calendar Widget and it is not working in Mate 10 Pro C432 B129.

The widget stops updating after a while, I rotate the screen to refresh it but it keep show inglés a negative remaining time for ended meetings.

Hope this help.

Regards

Enviado desde mi BLA-L09 mediante Tapatalk
[Huawei Mate 10  Questions & Answers] jackezzz:
Thanks for reply! Please check what version you are using? Is it the latest available on Play Store?
[Huawei Mate 10  Questions & Answers] dh3lix:
same here.
[Huawei Mate 10  Questions & Answers] mrocca:
It is 1.15, latest available in store. Best regards

Enviado desde mi BLA-L09 mediante Tapatalk
[Huawei Mate 10  Questions & Answers] el.eco:
Unfortunately it stil not work till now :(
[Huawei Mate 10  Questions & Answers] madman_cro:
maybe stupid question, but did you guys trie to go to battery settings, launch and uncheck app that gives you problem so saving is not managed automatically? worked for me on my weather clock widget.
[Huawei Mate 10  Questions & Answers] el.eco:
Yes, I did it but nothing... :(
[Huawei Mate 10  Questions & Answers] madman_cro:
how about. settings/apps&notifications/apps, find settings button at mid bot of screen, special access, ignore battery optimization, click allowed and in dropdown select all apps, click on app you want and allow.
[Huawei Mate 10  Questions & Answers] mrocca:
That is not working either. None of the power settings makes a change

Enviado desde mi BLA-L09 mediante Tapatalk
[Huawei Mate 10  Questions & Answers] vdamir78:
How about you read this thread before posting ideas that had been tested (and failed) months ago?
[Huawei Mate 10  Questions & Answers] madman_cro:
how about minding your own business and skipping replys with no constructive meaning yourself without actually trying to help in any way?
[Huawei Mate 10  Questions & Answers] vdamir78:
Instead of double posting obsolete suggestions, go rather learn proper English.
[Huawei Mate 10  Questions & Answers] madman_cro:
yeah. that's the common idiot card to call. give me link so i can donate you for some therapy. seems you can use it. anyway im stopping here. you cant talk to a wall.
[Huawei Mate 10  Questions & Answers] applehater00:
Guys can we please leave it out. I'm sure you're both right, but some of us are eagerly awaiting a fix for this and every time one of you posts I for one come on here hoping for an update only to see handbags.

I'm fed up with Huawei and am hoping to give my phone back soon.
[Huawei Mate 10  Questions & Answers] madman_cro:
sorry bout that man
[Huawei Mate 10  Questions & Answers] fred1982:
I am getting a bit fed up of my BBC news widget not updating and I think it's time to speak to my provider Three UK to see what they say. I love everything else about the phone. Just hate this particular bug bug time
[Huawei Mate 10  Questions & Answers] lsprivat:
Hi guys,

Does anybody of you know if the new P20 Pro with Emui 8.1 still have the widget updating error?

Br,

Lars
[Huawei Mate 10  Questions & Answers] dh3lix:
Fyi: as far as i can see the new 137 release does not fix this problem at all. I keep checking and will report back in some days.
[Huawei Mate 10  Questions & Answers] mrocca:
Update : the latest version of 'Your Calendar Widget' with the option to disable scrolling fixed the refresh problem.

Latest version from Google Play is 1.16 from March 28th. (C432 B129)

Enviado desde mi BLA-L09 mediante Tapatalk
[Huawei Mate 10  Questions & Answers] Czedar:
Anyine checked other brand of phone? I checked on LG K8 and the problem is the same, widgets don't refresh. Maybe it is a problem with Google account not with phone?
[Huawei Mate 10  Questions & Answers] marko-mb:
I think not only widgets have problem. when i reset resolution or enter and quit power saver to re-enable my widgets, I instantly get messages from "letgo" app. So when widgets dont work also notifications from other apps dont come out. Sometimes i restart daily, sometimes i forget and than i receive messages too late when i do reset.

Has there been any solution to this? Does anyone know what is causing it?
[Huawei Mate 10  Questions & Answers] askben.swiss:
i didn't have this problem with Huawei Nexus 6P on oreo, i had it on mate 10 pro and still have it on P20 pro. it must be emui problem as it concerns all calendar scrollable widgets except Huawei one.

the app developers say Huawei should fix it, Huawei says the app developers should!

I'm getting slowly mad!
[Huawei Mate 10  Questions & Answers] Goku80:
I am finding this annoying. But to be honest calendar seems to be working fine that's all I need. Never overloaded my screen with widgets. Only thing is Google now feed. Takes forever to load. Any reasons?
[Huawei Mate 10  Questions & Answers] snowkilts:
Hi, I just wanted to chime in that this app is updating correctly on my Mate 10 (non-pro) with the "Disable Scrolling" setting turned on. Of course, I can't scroll, so hopefully Huawei will fix at some point.
[Huawei Mate 10  Questions & Answers] dekweb:
This is not a fix, but rather a trick. Pinch on your home screen and choose Settings, scroll to the bottom and enable Auto Rotate. If you can't enable it make sure you have also turned on the Auto-rotate at the notification tray.

Whenever you find your scrolling widget freeze (displaying loading.... text etc. ), just rotate your phone and the widget should be updated. This is the fastest way to refresh the widgets without changing theme, font or restarting your phone.
[Huawei Mate 10  Questions & Answers] el.eco:
I think that you can't rotate the home screen even if the auto rotation is on. How it works?

(mate 10 pro)
[Huawei Mate 10  Questions & Answers] dekweb:
Mine is mate 10 (not pro), but I think you should be able to rotate the home screen as well. Just open your home screen settings panel (pinch at the home screen; just like when you want to add widgets, and then choose settings).
[Huawei Mate 10  Questions & Answers] el.eco:
OK, I found that. I hope it works. Thanks
[Huawei Mate 10  Questions & Answers] dekweb:
Please let me know if it works.

So far it works for me, I use digical calendar widget. I have also added this app in Ignore Battery Optimisation list.
[Huawei Mate 10  Questions & Answers] el.eco:
OK, I will
[Huawei Mate 10  Questions & Answers] jackezzz:
Looks like I found a workaround. Sometimes (much less often) it still hangs, but you could refresh it by switching month on the widget. And we could still use scrolling! I cannot post links or files here so if somebody wants to test, I could send apk or link with private message.
[Huawei Mate 10  Questions & Answers] humercab:
Same problem with Sofascore widget :(
[Huawei Mate 10  Questions & Answers] el.eco:
It works but the using experience isn't the expected one.

In order to work you must rotate the phone every time :(

I don't suggest it.
[Huawei Mate 10  Questions & Answers] dekweb:
Until HUAWEI release the fix (I'm a bit pessimistic about this, considering this thread already reach 25 pages without a single fix from their side;), I doubt there is a better way than this trick (apart from rooting your device which is too risky for most people).

For now, this is the easiest temporary fix IMO, I wouldn't mind updating/refreshing my widgets by just rotating my device, I often rotate my device anyway (when watching YouTube, videos, playing game etc), so it's no big deal.

If you find a better way (simpler, easier and no root), please share here.
[Huawei Mate 10  Questions & Answers] el.eco:
No, I can't find but this does not mean that it should be done in this way.

I accept it as a temporary solution. On the other hand, I'm sorry to say so, but I think that Huawei will not solve the problem.

I have sent them infinite messages but they did not bother or even answer, I think it is one of the worst companies in the world to support their products.

Unfortunately, I'm thinking about putting the phone back, pity...:rolleyes:
[Huawei Mate 10  Questions & Answers] madman_cro:
my suggestion to you is to switch to location that supports live chat in hicare. had few conversations and gave few bug reports to them that way. and even by mail i always got reply.
[Huawei Mate 10  Questions & Answers] vdamir78:
If this is not huawei's problem, then how come widgets work without problems when the phone is charging?
[Huawei Mate 10  Questions & Answers] superkoal:
I'm a dev and I emailed Huawei support about this matter and if there is anything I could do on my side. Only answer i got is "We forwarded your message to the development team, they are working on the issue". As a dev all I can say is that everything works fine on all other Oreo devices and the critical background task limitations google introduced should only be executed if the target sdk flag in apps is set to Oreo.

As mentioned in an earlier post, scrollable list widgets do have to run a background service, which was google's way to encapsule the list adapters when they introduced widgets WAY back in time. Since then no real updates to that API have been done, which is a real shame imho and clearly states that either this is not a priority for google, they are about to abandon widgets sooner or later OR they just can't think of a better way to handle this in Android.

Because of this strange encapsulation into the service it is also hard / quite some work to implement the new oreo background jobs to try and work around this Huawei issue.

For now I'll probably add a warning message and a manual update button to my widget...

I'm even thinking about excluding Huawei oreo devices for my play store entry.
[Huawei Mate 10  Questions & Answers] matty100147:
strange, sofascore works perfect for me on my mate 10 pro, never had an issue with it since ive bought the phone :rolleyes:
[Huawei Mate 10  Questions & Answers] gokuino:
Sofascore widget is one that does not run on my mate 10, and I used to use a lot, no refresh well and it appear all white
[Huawei Mate 10  Questions & Answers] troublecro:
My weather widget stopped updating yesterday all of the sudden.....splendid
[Huawei Mate 10  Questions & Answers] snowkilts:
This is a little off the thread, but I think it may be the same basic problem. I'm trying to use Youmail visual voicemail app. After a day or so the app stops notifying me of new voicemails (as if it's been killed in the background). If I open the app, all the notifications show up immediately. Battery optimization is off and launch settings are all manual.
[Huawei Mate 10  Questions & Answers] el.eco:
If we want to push Huawei to fix the problem, we should all begin to send complaints about the problem.

We should use the power of the Internet to spread the issue, and perhaps they do something.
[Huawei Mate 10  Questions & Answers] PMoto:
Something I found:

If you have the auto rotate option, simply rotate de phone to horizontal and widgets (some) will update instantly...
[Huawei Mate 10  Questions & Answers] dekweb:
I've already suggested this trick on my post on April 20th as this works for me so far, however some people might find it annoying as they need to rotate the device everytime they want to refresh the widgets.

I still suggest it as it is the only fix available for now.
[Huawei Mate 10  Questions & Answers] gokuino:
Sofascore runs rotating phone!! Thanks!!
[Huawei Mate 10  Questions & Answers] dekweb:
Have you enable Auto-rotate for the home screen as well?
[Huawei Mate 10  Questions & Answers] jk1992:
I had this enabled but with the latest update, I can't seem to find the option anymore. The entry seems to have been removed from the settings.
[Huawei Mate 10  Questions & Answers] PMoto:
Favorits Chrome widget is my only problem...

Dont update any way...