yashsingh1/xdaforums huggingface dataset:
[Huawei Mate 10  Questions & Answers] bufordtjustice:
I use a app called saphe for traffic control, and it also closes in background, and the company behind the app asked huawei to fix this or a million users will be warned about huawei products.

Huawei answered with this:

Hi Freddy,

For mate 10 pro and Mate 9 pro, the reason is that power saver tools will stop Saphe in background. We already have software plan to solve it.

Mate 10 pro new software : HOTA time to Denmark April 25 to May 10

Mate 9 pro new software: HOTA time to Denmark May 16 to May 22

Please let customers wait the software upgrade.*

For the old product that p9 lite and p8 lite, we will find the plan from HQ later.

Best regards,

Eric

P20 pro does not have these problems.

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[Huawei Mate 10  Questions & Answers] krishnexus:
It seems they were working on an update for this problem. Fingers crossed on when it'll reach all customers and if it resolves the issue.
[Huawei Mate 10  Questions & Answers] el.eco:
They have plan to solve the particular problem with saphe app or to solve the problems of notifications and scrollable widgets? Will see...
[Huawei Mate 10  Questions & Answers] bufordtjustice:
I lot of app developers get bad reviews from huawei users, not believing it's there mobile fault, and you will always get a standard answer, when complying to huawei, but saphe published the answer from huawei to proof the app works on normal phones. I still don't believe it, before the firmware actually arrives.

Mate 10 pro has never worked properly since release date, and huawei should be ashamed. The P20 pro is what mate 10 should have been like, just with better cam.

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[Huawei Mate 10  Questions & Answers] lsprivat:
Hi guys,

Still no update from Huawei but in the meantime I have tried the Google calendar widget on my P20 Pro.

And what should I say: it works perfectly! No failed updating...

So it seems to be that a software solution without a new firmware should be possible.

What do the developers say?
[Huawei Mate 10  Questions & Answers] jackezzz:
I'm developer of Calendar Widget by IT Benefit. Thats what I said a few pages ago:

New version of the widget is on the Play store, but since it is still testing, it is available only to 10% of users. Those Huawei users who already tried it report significant improvement. So yes, there is a software solution (I would say а trick).
[Huawei Mate 10  Questions & Answers] AndroidMash:
Hi Jackezz,

maybe you like to share some details about your solution?

Best regards,

Manuel
[Huawei Mate 10  Questions & Answers] jackezzz:
Sure. I think the issue caused by broken caching mechanizm. System caches list items and don't requests them anymore even if we call AppWidgetManager.notifyAppWidgetViewDataChanged(). I decided to change remote adapter's Intent every time I update the widget. I'm added "nonce" extra field to Intent with random integer value. So now system think that this is completely new source of items and requests them. See code example below. Hope this helps.

Intent intent = new Intent(mContext, ListItemsService.class);
intent.putExtra(AppWidgetManager.EXTRA_APPWIDGET_ID, widgetId);
[B]intent.putExtra("nonce", new Random().nextInt());[/B]
intent.setData(Uri.parse(intent.toUri(Intent.URI_INTENT_SCHEME)));

remoteViews.setRemoteAdapter(R.id.listView, intent);
[Huawei Mate 10  Questions & Answers] AndroidMash:
Hi jackezzz,

thanks for sharing. However, Im doubtful that this really is a solution. I suspect that Huawei is somehow freezing the list service completly. When I tested on Huawei, I observed that the widget-feeze sometimes came after hours, sometimes after minutes. I got a open ticket at Huawei for this problem for 2 month now. But there is no useful feedback so far.

Best regards,

Manuel
[Huawei Mate 10  Questions & Answers] jackezzz:
Yes, it is not a solution. Solution should come from Huawei. It just a trick/hack that could be implemented on widget developer's side. For my widget it illiminates the issue almost completely. Many users reported significant improvment. Hope that huawei will fix this soon.
[Huawei Mate 10  Questions & Answers] gcogger:
Is the 'hacked' (no offence!) version available for everyone now, or still just a subset of users?
[Huawei Mate 10  Questions & Answers] jackezzz:
Just updated the roll-out percentage. Now it should become available to all users. Version 1.25.
[Huawei Mate 10  Questions & Answers] gcogger:
That's great, thanks - it looks like I had 1.25 anyway. The agenda was up to date when I accessed the phone this morning, which is a good sign. I'd accidentally changed the screen orientation when I unlocked the phone, though, so I've disabled rotation in the launcher and I'll see how it is tomorrow morning.

I like the Agenda widget - I've been looking for a replacement for the Smooth Calendar widget (which has its issues from time to time), and this may be it :) (Naturally I'll pay for it if I keep using it).
[Huawei Mate 10  Questions & Answers] AndroidMash:
I also added this "hack" to keep updates on the widget for huawei devices. Feel free to try it out and report back if it works: Your Calendar Widget

Thanks in advance &

Best regards,

Manuel
[Huawei Mate 10  Questions & Answers] gcogger:
OK, I've reinstalled your widget so I can test the updates for you. (I tried it before, but it's not quite what I was looking for). I'll see how they've all done tomorrow morning :)
[Huawei Mate 10  Questions & Answers] AndroidMash:
Nice, thanks :)
[Huawei Mate 10  Questions & Answers] giniman:
I've also updated the widget and will report tomorrow, if everything is working like expected. Until today, I had to switch the view everyday, to get the widget reloading. Hopefully with this hack, I'll no longer have to do that :D
[Huawei Mate 10  Questions & Answers] jackezzz:
Thank you very much for testing! Let me know if you find anything.
[Huawei Mate 10  Questions & Answers] gcogger:
OK, the results from this morning are that both Widgets updated when I looked this morning, which is good :) The old 'Smooth Calendar' widget I was using was just totally dead.

The only slight glitch is that Calendar Widget (by IT Benefit) was showing the correct day, but took 5-10 seconds to update the events list (Your Calendar Widget was up to date immediately). That could be a problem for me, as I often turn the phone on very briefly in the morning to check for messages and events, then turn it off again, so I could miss things if the events list hadn't updated. I don't know if it's related to the Huawei issues, although I've noticed this before with Calendar Widget - it seems to be slow to update the events list. For example, if I update an event in Google calendar, most of the agenda widgets I've tried will update pretty much immediately, but this Agenda Widget takes quite a while. Is that by design, or is it a glitch related to the Huawei problems?

Manuel, I hope you don't mind me asking here, but does the Pro version of your widget allow me to go down to having just one line of text per event, so I can fit more events in a 4x1 widget?
[Huawei Mate 10  Questions & Answers] siruss-balog:
Hi,

I bought the widget. But it still displays 1.17. It was from the App Store?

Ho can I get the 1.25?

Great Widget By the way.

Thanks,

Jose
[Huawei Mate 10  Questions & Answers] DvTonder:
I just added the 'hack' to my app (Chronus) as well and have sent it to a few select testers for comment.

I don't think that is the true cause though. My current theory:

One of my testers have tested this and confirm that things keep working if he spaces out the adding of events. If interested you can read the thread on Google+ here
[Huawei Mate 10  Questions & Answers] AndroidMash:
There is currently no 1-line layout. I got that already on my ToDo-List ;)

Whats the widgets name? I think you mix something here. 1.17 is my current version ;) (Your Calendar Widget)
[Huawei Mate 10  Questions & Answers] siruss-balog:
Hi Manuel

Then everything is fine :)

It was referred in a previous post 1.25 but I might misunderstood.

Thanks.
[Huawei Mate 10  Questions & Answers] giniman:
Well, the widget (your calendar widget) switched to the current day (in agenda view), but I still have 3 loading entries at the bottom of the list. So it looks like the hack is working partially. Anyone else having that behavior?
[Huawei Mate 10  Questions & Answers] AndroidMash:
Hey,

I realized I got some caching enabled in my app. So the hack is not applied constantly. I will fix that with 1.17.1. In the meantime, you can try to resize the widget for a refresh ;)

Best regards,

Manuel
[Huawei Mate 10  Questions & Answers] mrocca:
The widget is working fine on my configuration. No pending loads and time before meetings and time remaining are properly updated

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[Huawei Mate 10  Questions & Answers] Syncd:
I'm the developer of another calendar widget and i'm getting reports of the same issue from Huawei users.

I'd just want to thank [MENTION=9035845]jackezzz[/MENTION] for posting his workaround. I'll probably be using it also. Thanks.
[Huawei Mate 10  Questions & Answers] giniman:
Hi Manuel,

resizing the widget did the refresh. Thx for that tip :good:

---------- Post added at 06:36 PM ---------- Previous post was at 06:30 PM ----------

One more question :

Do I still have to disable the automatic power management for the widget with this hack, or can I revert back to standard?
[Huawei Mate 10  Questions & Answers] AndroidMash:
I just released the patch. So the widget should not freeze anymore. Thanks again to jackezz!

Regarding the power-saving options: You can try to switch.
[Huawei Mate 10  Questions & Answers] tboy2000:
Which calendar widget is your one?
[Huawei Mate 10  Questions & Answers] gokuino:
I had this problem in Mate 10 and now I have this problem in P20 PRO, I am tired of Huawei...
[Huawei Mate 10  Questions & Answers] bufordtjustice:
I also have P20 pro, but here I don't have any problems. Battery management and Bluetooth works very well. Using firmware 8.1.0.107

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[Huawei Mate 10  Questions & Answers] el.eco:
Hello Manuel,

since now your widget works perfectly and I am very enthusiastic about. :)

Thank you very much for your effort to make your calendar widget works and bravo for your support. :good:

P.S. your calendar widget is amazing :good:
[Huawei Mate 10  Questions & Answers] AndroidMash:
Thank you! Im happy you enjoy the widget as much as I do ;)
[Huawei Mate 10  Questions & Answers] Czedar:
I will never buy a Huawei phone again:(
[Huawei Mate 10  Questions & Answers] lsprivat:
Hi Manuel,

Also here from my side thank you very much for your excellent work and time and personal support!

I bought the Pro version and can only motivate everyone who wants to use an excellent calendar widget to buy it from Manuel: Your Calendar Widget!

Best,

Lars
[Huawei Mate 10  Questions & Answers] AndroidMash:
Thank you very much! :) It would be great if you rate the app (just stars, no need to comment) if you have not already! This helps alot! :)

Best regards,

Manuel
[Huawei Mate 10  Questions & Answers] jackezzz:
Never met so many calendar widget developers at one place :) Happy to help!

I will look into this and try to fix.
[Huawei Mate 10  Questions & Answers] gcogger:
That's great, thanks. I only mentioned it in case it's relevant to the Huawei issues.

I've bought the widget now, as it looks like the one I'll keep using.
[Huawei Mate 10  Questions & Answers] el.eco:
Unfortunately the freezing widget gate is on again, pity :(
[Huawei Mate 10  Questions & Answers] jackezzz:
Thank you very much for your support! Discussing my widget in this thread is a little offtopic I think, so I created a separate thread. Please welcome!
[Huawei Mate 10  Questions & Answers] giniman:
Hi Manuel,

I'm sorry to say that, but for me the widget is still freezing from time to time with the latest version. At the moment I can solve that with the resizing trick, but is there a chance for another fix? I'm using the P20 lite and the power management is still set to manual.

Edit:

I just noticed, that the power-saving mode was set to automatic, maybe through the update? I've set it back to manual and will report if that is the problem.
[Huawei Mate 10  Questions & Answers] -Vulture-:
I am a user of the Chronus widget from the play store. Their dev has released an update (10.5) which should fix the problem with his widget. The calendar is very usable, also lots of other stuff. Dont know if it really fixes the problem, but you guys can give it a try!

Edit: I dont have a Huawei phone to test it myself...
[Huawei Mate 10  Questions & Answers] AndroidMash:
Hi giniman,

thanks for letting me know. If the resizing reanimates the widget, Im optimistic I can bring a patch tonight to solve the problem.

Best regards,

Manuel
[Huawei Mate 10  Questions & Answers] DvTonder:
I'm getting conflicting reports on my 'fix' - it works for some Huawei users while others seem to indicate it does not. I'm stumped as to what to try next.
[Huawei Mate 10  Questions & Answers] mrocca:
I noticed that the widget froze when move from wifi to mobile data coverage. Maybe it was just a coincidence but that was the only time it froze. Thanks and Regards

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[Huawei Mate 10  Questions & Answers] -Vulture-:
Well if theres a bug on Huawei side in the update algorithms in the background or with the services management (power saving feature)...then i think you cant do anything. Guess people have to wait for an official fix from Huawei. Seems like they are working on it. I havent heard of any developer who could fix this bug on their own...:eek:
[Huawei Mate 10  Questions & Answers] DvTonder:
Lets hope they are actually working on it. I may be forced to remove Huawei devices as a supported devices in the Play store to stop the flood of complaints and bad reviews hitting my app - I suspect the other Devs probably feel the same.
[Huawei Mate 10  Questions & Answers] el.eco:
This should be learned in huawei.

We have to push them to find the solution.
[Huawei Mate 10  Questions & Answers] snowkilts:
Hi, I just wanted to report that this update is working for me. Scrolling is turned back on. Thanks!
[Huawei Mate 10  Questions & Answers] Syncd:
x2. I'm considering doing that too.
[Huawei Mate 10  Questions & Answers] vdb86:
I've had a short chat with Honor (Huawei) customer support and they claim this is an Android problem :D

I've pointed them to this thread, and their response is the same!

They are waiting on Google to fix this...

So to all developers in this thread, Huawei is not working on a fix.

If you have some hack that you can use to get your widgets working on EMUI devices please use them, since no one else will do anything for these users.
[Huawei Mate 10  Questions & Answers] gabor0928:
I can also report that Your Calendar widget works on OREO with Mate 9 (MHA-L29C432). Thanks!
[Huawei Mate 10  Questions & Answers] The MBG:
View 10 owner here. Huawei can blame Android across the board but there's definitely something about EMUI that's screwing with widgets and, to a lesser extent, notifications.

Real shame as the hardware seems solid and, in the case of the View 10, very affordable. EMUI has plenty of useful features but if you don't have the basics right then why bother?
[Huawei Mate 10  Questions & Answers] DaveP2611:
Just purchased this to test on the P20 Pro, previously using Agenda Widget which was just giving the "Loading" error and not always updating. Hopefully this will suit my needs as looks very similar.
[Huawei Mate 10  Questions & Answers] AndroidMash:
Hi Dave,

thanks for your support! Feel free to contact me if you are facing any problems.

Best regards,

Manuel
[Huawei Mate 10  Questions & Answers] superkoal:
I also did this, but still get reports from users that it didn't work. In fact I don't have any positive feedback on the matter. Not sure where to go next, probably I will look on my sales statistics and (if their share ain't too high) remove Huawei Android 8 devices from the compatibility list...
[Huawei Mate 10  Questions & Answers] vdamir78:
Installed the. 142 update and widgets seem to be working ok so far. The aod also seems to work w/o probs.
[Huawei Mate 10  Questions & Answers] vdamir78:
Ok the widgets have frozen, but the aod seems to be working.
[Huawei Mate 10  Questions & Answers] el.eco:
The widget of "Your Calendar widget" works perfectly in Huawei mate 10 pro and it is awesome
[Huawei Mate 10  Questions & Answers] matty100147:
Just to let you know the investing app widget you were having trouble with seems to be fixed now, i decided to try it again a few days ago and to my shock it has updated every 30mins since :D now if only the Reuters and BBC News widget would work :(
[Huawei Mate 10  Questions & Answers] kandelai:
Well, this is a very sad state of affairs. I received my new Mate 10 Pro yesterday and was falling in love with it, except that I use an app on my Linux desktop and phone called KDE Connect which allows you to receive and respond to SMS notifications and more on your desktop. It has to run in the background of the phone, and it worked fine on my Honor 8 with Nougat removing all the battery killing options, but not so on the Mate 10 Pro. As soon as the screen dims, it disconnects.

The only good news is that we are getting an EMUI 8.1 update mid July so hopefully this issue will be fixed.

Source: https://www.gizmochina.com/2018/06/13/huawei-announces-devices-getting-gpu-turbo-mate-10-to-get-960fps-slow-motion-too/
[Huawei Mate 10  Questions & Answers] superkoal:
Thanks for the update! I really hate how Huawei ignores this issue and handles communication with their customers as well as app devs. I finally decided to not support Huawei devices with my widget any more until this issue is resolved, we'll see how everything works out in July.
[Huawei Mate 10  Questions & Answers] kandelai:
Just to add to this issue, I noticed today that when I plugged in the power cord to charge my phone, the background app remained active. As soon as I removed the charger cord, the battery/power mgmt process killed it. I guess until they fix the issue, I will plug my phone in to use my app.
[Huawei Mate 10  Questions & Answers] robertk2001:
I had the same issue. It looks that yesterday's update on my Mate 10 Pro (BLA-L29 8.0.0.145(C432)) fixed the problem. Today throughout the whole day all widgets were working just fine.
[Huawei Mate 10  Questions & Answers] Aven321ger:
Im having an issue with the mi fit app on p20 lite. Build 8.0.0.150. The app works for a few hours or so running in the background then just randomly shuts. Have already removed it from optimization and all

Edit solved : I was able to prevent the app from exiting by clicking the lock sign button on the recent Apps and keeping it in memory.
[Huawei Mate 10  Questions & Answers] vdamir78:
How are everyone's widgets behaving now? After the latest update, all of mine are working w/o problems...
[Huawei Mate 10  Questions & Answers] fred1982:
I have noticed an improvement with the BBC news widget following the latest updates. Fingers crossed it continues.
[Huawei Mate 10  Questions & Answers] tboy2000:
I am on lateset ALP C636 138 on my no pro and Your Calendar Widget still has loading issues often. Have to turn homescreen sideways to refresh the widget. Getting frustrating now.
[Huawei Mate 10  Questions & Answers] Sho-Bud:
I'm using aCalendar+. The widget had the same problem, but the developer updated the app to work around the Huawei issue. It 's been working flawless since then.
[Huawei Mate 10  Questions & Answers] fred1982:
Think I spoke too soon about the BBC News widget being fixed. Last night the widget still had the top story as "What you need to know this morning". At least the blank "loading" squares have not returned-yet!
[Huawei Mate 10  Questions & Answers] twinsiak:
I'm having an issue with Google Keep widget and few others, won't work at all on my P20 Pro. Really annoying and disappointing. This phone was supposed to be a Samsung competitor... Don't thin so
[Huawei Mate 10  Questions & Answers] fred1982:
I agree with you regarding widgets. They are sometimes slow to update even after the latest update.
[Huawei Mate 10  Questions & Answers] calendarwidget29:
(Sorry for bad english) Have you found a solution for this topic? I have a similar problem with widget and Huawei P Smart for example. Service stop and not run when widget refresh during sleep mode.
[Huawei Mate 10  Questions & Answers] madcapfrog:
Either way, i didnt see anything stupid more than this.

Just for show longer battery times, what the hell is closing the apps who needs to be work at background, stupid thing as f....

Don't care about what i am seeing at battery page Huawei, if i can't use whatever i want properly or if i can't get notifications.
[Huawei Mate 10  Questions & Answers] HellDiverUK:
To be fair, my Samsung is as bad as the Huawei for killing off stuff. If I lift the S9 after sitting for a few hours, I'll get a heap of notifications all come in at the same time.
[Huawei Mate 10  Questions & Answers] gcogger:
My solution was to sell the phone and buy an LG V30, which works perfectly :) Sorry, probably doesn't help you...
[Huawei Mate 10  Questions & Answers] calendarwidget29:
I am a programmer. on Huawei List servece on appwidget stop working during 1 min after device go to sllep. And if i refresh my widget programmaticali when device in sleep mode(for example on date changed event) it stop works and freezes. On Android 8: Sony and Xiaomi it works fine.
[Huawei Mate 10  Questions & Answers] white43:
I'm using the Google news and weather app. It seems to intermittently update, then completely stop. I'm on C636 and firmware 119.

Does anybody use Google Newsstand? I've found a few times now, when new news comes through and I swipe down to see it, after then tapping on it, newsstand doesn't open.
[Huawei Mate 10  Questions & Answers] Hudrator:
[MENTION=8712147]Hymastar[/MENTION]

Well, open a support ticket? Ask them on social media? Something like this to let them know that there are Problems
[Huawei Mate 10  Questions & Answers] twinsen2:
With BLA-L29C432B125 still not working.
[Huawei Mate 10  Questions & Answers] twinsen2:
BLA-L29C432B126 --> still not fixed
[Huawei Mate 10  Questions & Answers] bobthebuilder765:
I changed my lock screen to the "lonely night" one (where the rain is moving on the lock screen) and any notifications banners DO NOT show up when this lock screen is on. Changed it back to the "stone" one and all fine again.

Bit annoying as i like the animated lock screen of the rain and its quite dark with a small white digital clock so doesn't light up the bedroom too much at night time when i need to see the time....

Sort it out Huawei!
[Huawei Mate 10  Questions & Answers] mwatson:
i have this widget problem too. this phone is buggy AF! issues with the IR blaster codes too. Huawei Twitter support say its because my TV isn;t Oreo compatible. WTF? my TV won't be choosy about which android version is driving an IR LED. seriously, with this level of stupidity how are we going to cut though with these issues?
[Huawei Mate 10  Questions & Answers] Mat7907:
have you guys try to disable automatic launch management in battery setting?

battery>launch>manage all automatically(turn it off)>manage batch manually>tick all for autolaunch, secondary launch, run in backhround. then reboot.

you will see 100% optimisation after doing that. any new app install it will be manage automatically by default.
[Huawei Mate 10  Questions & Answers] tboy2000:
Yes done that. No joy.
[Huawei Mate 10  Questions & Answers] 619619:
I have the same issue, and had the same issue on the Mate 9 too, even if I'm not using the stock launcher but Action Launcher.